13102 Palm Beach Blvd, Suite A Fort Myers, FL 33905 Phone: 239-344-7574 Fax: 239-236-0389 Email: info@itbythesea.com Office Hours: M-F 9am-6pm, Sat 10 am—6pm
Be Sure To Visit Us At: ITByTheSea.com FloridaInventoryServices.com
Services We Offer • Upgrades and Repairs • Network Support • Data Protection And Recovery • Assets Inventories • Website Design and Hosting • Internet Marketing • Mobile Marketing • Social Media Marketing
Best Outlook Based CRM Solutions
Continued from Page 1... curve, even novice users will find Prophet-CRM to be a painless way to get more complex Outlook tasks accomplished. As a plug-in for outlook, this piece of CRM solution software is created by the technology team at Avidian. Avidian is an established name in the area of business communications and knows how to make quality software that's really beneficial to the bottom line of business. With multiple solutions for end users, you can even decide to use the Prophet On Demand feature, which allows you to use the software on a monthly basis. Priced at 19.99, it's an easy way to try the software out without having to commit to a long term business decision. Starting at $150 per end user license, this software is competitively cheap as well. Overall Strong Points: real award winning software, doesn't need exchange server in order to function, low cost, continual updates and development. Public Share Folder Used specifically for the sharing of Outlook AddressBook/ database/calendar features, this software is by no means an entire suite. However, it made our list because it performs exceptionally well at what it does. It's incredibly easy to use this software as a replacement for the costly MS Exchange Server. Businesses without the means to purchase such an expensive business inclusion will greatly appreciate the software functionality. Easy on end users financially, this software can be acquired for a license fee of $70 per user. Overall Strong Points: easy to use and install, easy integration, low cost, winner of multiple awards. 4 // Caloosa Tech Times
Opus Flow CRM The company that produces the Opus Flow CRM software and server add-ons specialize in creating this type of software exclusively. Coming highly recommended from multiple review sites, this software made the list because it's just that good. Opus Flow can help your business stay competitive, offering a range of features that include Outlook integration, the ability to work with or without the MS Exchange Server, share your calendar, integrated DMS, distribution of scanned images, easy installation, PDA support, history tracking and more, all in one integrated software suite. The majority vote on Opus Flow CRM is two thumbs up. Overall Strong Points: used by countless businesses, easy to use, simple to install, easy to learn, multiple device and os compatibility. All of this software comes highly recommended by previous users and if you are looking for an Outlook based CRM solution one of them will most likely fulfill your needs. It you have further questions or conerns, feel free to contact us at: (239) 344-7574
We Want Your Input! Do you have an idea to make this newsletter better? Would you like to submit a story, article, or green tip? We’d love to hear from
you!
Call us at: (239) 344-7574 Or Email us: TechTimes@itbythesea.com www.ITByTheSea.com
Network Design • Network Maintenance • Data Backup/Recovery • Assets Inventories • Upgrades/Repairs • Website Design/Hosting
Best Outlook Based CRM Solutions Customer Relationship Management (CRM) software is a specific kind of application that allows your company to manage its lists of existing customers, projects and leads on multiple levels within the business. Last month, I underlined the benefits of CRM software for small and even very small businesses. This month, I am going to review the best Outlook based CRM solutions. Since most “As a business owner, I know you businesses use Outlook for their email, it makes full sense to use an Outlook based CRM. don’t have time to waste on technical and operational issues. That’s where MX-Contact we shine! Call us and put an end to This software suite performed especially well both in trial scenarios and real life working your IT problems finally and forever!” environments. In workgroups with many employees and numerous MX-Contact access points, - Christine Roux, I.T. By The Sea this software shined like a new dime. It was able to effectively handle the intense workload of a multi-user environment and allow employees to use Microsoft Outlook as a means to perform Volume III, Issue 10 complex business tasks. At a cost of 100 dollars per user, this software is priced very competiOctober 2010 tively. MX-Contact is available for Outlook 2000, 2002 and 2003. Because it's used in accordance Fort Myers, Florida with the Microsoft line of products, you may be able to find better priced deals on multi-user Inside This Issue... licenses. Overall Strong Points: very simple to use, very low cost, easily and highly customizable. Best Outlook Based CRM Solutions.... Prophet-CRM Ps 1 & 4 This software is noted by its users to be very easy to use. With an incredibly easy learning What Makes A Cell Phone Smart?…. (continued on page 4) Ps 1 & 2
Vita's Tips And Tricks….P. 2
What Makes a Cell Phone 'Smart'?
Fun Facts About Halloween….P. 2
The term 'smartphone' has been in use for some time now, and yet some people may be Meet Our Client Of The Month: John unable to distinguish a smartphone from any other phone. What makes a phone a smartphone, Woolston, The Florida Roofer….P. 3 and does that make all other phones dumb? Over time, cell phones have become increasingly richly featured. The majority now allow you The What?... GeekTalk To English to send and receive text messages, photos (often taken with the in-built camera) and sometimes Dictionary... P. 3 video. The more highly featured, basic phones will even allow you to send and receive email messages and have a modified internet browser that lets you see web pages in a simplified form. Go Green Corner... P. 3 Some will be able to play music via an MP3 player. Yet these phones are limited. They will be smaller and have small screens that have a lower resolution. Email may have to be sent via the text message interface, and there will be limited support for such things as Java. Comparatively a smartphone will have far more features. Even a basic phone will have a computer processor chip, but it will be low powered. A smartphone will have a more powerful processor and is more like a mini or mobile computer. The similarity to a computer continues in that you can do many of the things that you can do on a computer. They will have dedicated email programs and an internet browser that can deliver HTML (continued on page 2) 239-344-7574
I.T. By The Sea
// Page 1
Vita's Tips And Tricks
What Makes a Cell Phone 'Smart'?
Hi, it's me, Vita. I have an Irish proverb for you today: " Girls need beauty a lot more than brains because guys can see a lot better than they can think." Like it? :) Opening Office 2007 documents with Office 2003 I know some of you are still working with Microsoft Office Suite 2003. After all, the times are harsh, and "if it ain't broke..." The problems start when you receive a document from someone who has upgraded to the 2007 or the 2010 version. Or do they? At first sight, you are unable to open the document. But... Microsoft has thought of you. Just go to this Web page: http://preview.tinyurl.com/358zhex Download the Microsoft Compatibility Pack, install it and voila!
Continued from Page 1... pages, rather than a modified page. Online video support is normal, with access to sites such as YouTube. The screen on a smartphone is often much larger, with higher resolution and the overall handset size is normally larger so as to accommodate the increase in hardware. On the downside the battery life is often less than on a basic phone, often needing to be recharged daily. Music players are also likely to be higher end, with better sound. A smartphone is more likely to have an external speaker to play music over when compared to a basic phone. The biggest, and defining difference is that a smartphone will run on an operating system that is considered 'open'. This means that other people and companies can develop applications for it. These applications may range from games, to utilities that make the
phone easier to use by giving better control over the settings, to other useful functions like maps, Sat Nav systems, and weather applications. One of the big smartphone manufacturers has a saying that suggests that whatever you need, there's an application that will do it for you. This is not true of basic phones, which may not allow you to install anything at all, limiting you to only the features and functions that are installed at the time that you bought the phone. When comparing the two, the features of a smartphone don't make a basic phone dumb at all, and some people will never have a need for the high level of connectivity that a smartphone brings. But if you are one of the people who is craving a little more functionality from your phone, then it may just be time to consider buying a smartphone.
Meet Our Client Of The Month! John Woolston, The Florida Roofer We are here with John Woolston president and owner of Montgomery Winslow, the Florida Roofer. Can you tell me a little bit about your services John? John: Our services include repairs of commercial and residential roof. We also do re-roofs for commercial and residential. We do a little bit of everything that is included in a roof. We service SouthWest Florida which is Collier, Charlotte, Lee and Hendry Counties. We have been in business since 1949. Ro: I know you are with Angie's list. Can you tell me a little bit about that? John: Yes, Angie's list is a to which business and end users subscribe and they have a preferred list of contractors. Last year we won their outstanding achievement award. Ro: How do you get that? John: We had ZERO complaints for the past year, all positive feedback from their consumers. Ro: That is fantastic! I also read you have over 23,000 satisfied clients. Is that true? John: Yes, at the time that was printed it is true
Fun Facts About Halloween Get More Free Tips, Tools, and Services At My Web Site:
www.ITByTheSea.com
2 // Caloosa Tech Times
The celebration dates back some 2,000 years. The Celts were the first to celebrate the event. All Hallows Eve is another name for Halloween which was originally a pagan holiday in which they honored the dead. The next full moon on Halloween night will be October 31, 2020. On Saturday October 9th 2010, Chris Stevens of New Richmond, Wis., broke the world record for the largest pumpkin ever grown with a 1,810.5 pounds pumpkin. Halloween is the second most commercially successful holiday, beat out only by Christmas. The U.S. consumer spends upwards of $1.5 billion on Halloween costumes annually and more than $2.5 billion on other Halloween paraphernalia, such as decorations, crafts, etc. Candy sales in the U.S. for Halloween average $2 billion annually. 86% of Americans decorate their homes at Halloween. The first Jack O’Lanterns were actually made from turnips. Of the pumpkins marketed domestically, 99% of them are used as Jack-olanterns at Halloween. Approximately 82% of children and 67% of adults take part in Halloween festivities every year. www.ITByTheSea.com
The What?... GeekTalk To English Dictionary
but it is probably a little more than that now. Ro: When you send a team out, it is your employees, it is not subcontractors. Is that correct? John: That is correct. Every person that shows up to your job site or your residence will be a certified employee of ours and before they are hired they are drug screened and background checked. Ro: I also know that you do some work with I.T. by the Sea and in what capacity? John: They do take care of building our website and keeping us on the mainstream. Ro: Have you been happy with the service? John: Very satisfied. Personal contact with them, and that means a lot! Ro: Can I ask for your contact information? John: Our website is: http://TheFloridaRoofer.com and our mailing address is PO Box 50338 Fort Myer FL 33994 or you can call us at (239) 694-1056 Listen to John Woolston's Full Interview at: http://thesocialmarketeers.com/testimonials.html
Go Green Corner
GreenBiz Innovation Forum 2010 October 19-20, 2010 This month our geektalk term is: BIOS. BIOS stands for basic Mission Bay Conference Center at UCSF input/output system. The BIOS is a program embedded on a chip on San Francisco, California your PC's motherboard and is responsible for getting the computer At the Forum, you’ll learn: started after you turn the power on. * What sustainable innovation means When BIOS boots up your computer, it first determines whether all * How companies manage for the things plugged into the computer can work properly. That is the innovation POST we spoke about last month. * Key success factors for making your After POST, the BIOS looks for an operating system to load. It usucompany a sustainability innovation leader. ally finds it on your hard drive. Once the BIOS finds the operating Read more: http://www.greenbiz.com/insystem, it loads the core parts of it and lets it take over and finish to novationforum start the computer up. Once your computer is up and running the BIOS keeps working, Got any green tips you’d like allowing software to communicate with input and output devices like to share with our readers? the hard disk, the screen, the keyboard and mouse, and any additonal Email them to device you are using like scanners, printers or jump drives. TechTimes@itbythesea.com 239-344-7574
I.T. By The Sea
// Page 3
Vita's Tips And Tricks
What Makes a Cell Phone 'Smart'?
Hi, it's me, Vita. I have an Irish proverb for you today: " Girls need beauty a lot more than brains because guys can see a lot better than they can think." Like it? :) Opening Office 2007 documents with Office 2003 I know some of you are still working with Microsoft Office Suite 2003. After all, the times are harsh, and "if it ain't broke..." The problems start when you receive a document from someone who has upgraded to the 2007 or the 2010 version. Or do they? At first sight, you are unable to open the document. But... Microsoft has thought of you. Just go to this Web page: http://preview.tinyurl.com/358zhex Download the Microsoft Compatibility Pack, install it and voila!
Continued from Page 1... pages, rather than a modified page. Online video support is normal, with access to sites such as YouTube. The screen on a smartphone is often much larger, with higher resolution and the overall handset size is normally larger so as to accommodate the increase in hardware. On the downside the battery life is often less than on a basic phone, often needing to be recharged daily. Music players are also likely to be higher end, with better sound. A smartphone is more likely to have an external speaker to play music over when compared to a basic phone. The biggest, and defining difference is that a smartphone will run on an operating system that is considered 'open'. This means that other people and companies can develop applications for it. These applications may range from games, to utilities that make the
phone easier to use by giving better control over the settings, to other useful functions like maps, Sat Nav systems, and weather applications. One of the big smartphone manufacturers has a saying that suggests that whatever you need, there's an application that will do it for you. This is not true of basic phones, which may not allow you to install anything at all, limiting you to only the features and functions that are installed at the time that you bought the phone. When comparing the two, the features of a smartphone don't make a basic phone dumb at all, and some people will never have a need for the high level of connectivity that a smartphone brings. But if you are one of the people who is craving a little more functionality from your phone, then it may just be time to consider buying a smartphone.
Meet Our Client Of The Month! John Woolston, The Florida Roofer We are here with John Woolston president and owner of Montgomery Winslow, the Florida Roofer. Can you tell me a little bit about your services John? John: Our services include repairs of commercial and residential roof. We also do re-roofs for commercial and residential. We do a little bit of everything that is included in a roof. We service SouthWest Florida which is Collier, Charlotte, Lee and Hendry Counties. We have been in business since 1949. Ro: I know you are with Angie's list. Can you tell me a little bit about that? John: Yes, Angie's list is a to which business and end users subscribe and they have a preferred list of contractors. Last year we won their outstanding achievement award. Ro: How do you get that? John: We had ZERO complaints for the past year, all positive feedback from their consumers. Ro: That is fantastic! I also read you have over 23,000 satisfied clients. Is that true? John: Yes, at the time that was printed it is true
Fun Facts About Halloween Get More Free Tips, Tools, and Services At My Web Site:
www.ITByTheSea.com
2 // Caloosa Tech Times
The celebration dates back some 2,000 years. The Celts were the first to celebrate the event. All Hallows Eve is another name for Halloween which was originally a pagan holiday in which they honored the dead. The next full moon on Halloween night will be October 31, 2020. On Saturday October 9th 2010, Chris Stevens of New Richmond, Wis., broke the world record for the largest pumpkin ever grown with a 1,810.5 pounds pumpkin. Halloween is the second most commercially successful holiday, beat out only by Christmas. The U.S. consumer spends upwards of $1.5 billion on Halloween costumes annually and more than $2.5 billion on other Halloween paraphernalia, such as decorations, crafts, etc. Candy sales in the U.S. for Halloween average $2 billion annually. 86% of Americans decorate their homes at Halloween. The first Jack O’Lanterns were actually made from turnips. Of the pumpkins marketed domestically, 99% of them are used as Jack-olanterns at Halloween. Approximately 82% of children and 67% of adults take part in Halloween festivities every year. www.ITByTheSea.com
The What?... GeekTalk To English Dictionary
but it is probably a little more than that now. Ro: When you send a team out, it is your employees, it is not subcontractors. Is that correct? John: That is correct. Every person that shows up to your job site or your residence will be a certified employee of ours and before they are hired they are drug screened and background checked. Ro: I also know that you do some work with I.T. by the Sea and in what capacity? John: They do take care of building our website and keeping us on the mainstream. Ro: Have you been happy with the service? John: Very satisfied. Personal contact with them, and that means a lot! Ro: Can I ask for your contact information? John: Our website is: http://TheFloridaRoofer.com and our mailing address is PO Box 50338 Fort Myer FL 33994 or you can call us at (239) 694-1056 Listen to John Woolston's Full Interview at: http://thesocialmarketeers.com/testimonials.html
Go Green Corner
GreenBiz Innovation Forum 2010 October 19-20, 2010 This month our geektalk term is: BIOS. BIOS stands for basic Mission Bay Conference Center at UCSF input/output system. The BIOS is a program embedded on a chip on San Francisco, California your PC's motherboard and is responsible for getting the computer At the Forum, you’ll learn: started after you turn the power on. * What sustainable innovation means When BIOS boots up your computer, it first determines whether all * How companies manage for the things plugged into the computer can work properly. That is the innovation POST we spoke about last month. * Key success factors for making your After POST, the BIOS looks for an operating system to load. It usucompany a sustainability innovation leader. ally finds it on your hard drive. Once the BIOS finds the operating Read more: http://www.greenbiz.com/insystem, it loads the core parts of it and lets it take over and finish to novationforum start the computer up. Once your computer is up and running the BIOS keeps working, Got any green tips you’d like allowing software to communicate with input and output devices like to share with our readers? the hard disk, the screen, the keyboard and mouse, and any additonal Email them to device you are using like scanners, printers or jump drives. TechTimes@itbythesea.com 239-344-7574
I.T. By The Sea
// Page 3
13102 Palm Beach Blvd, Suite A Fort Myers, FL 33905 Phone: 239-344-7574 Fax: 239-236-0389 Email: info@itbythesea.com Office Hours: M-F 9am-6pm, Sat 10 am—6pm
Be Sure To Visit Us At: ITByTheSea.com FloridaInventoryServices.com
Services We Offer • Upgrades and Repairs • Network Support • Data Protection And Recovery • Assets Inventories • Website Design and Hosting • Internet Marketing • Mobile Marketing • Social Media Marketing
Best Outlook Based CRM Solutions
Continued from Page 1... curve, even novice users will find Prophet-CRM to be a painless way to get more complex Outlook tasks accomplished. As a plug-in for outlook, this piece of CRM solution software is created by the technology team at Avidian. Avidian is an established name in the area of business communications and knows how to make quality software that's really beneficial to the bottom line of business. With multiple solutions for end users, you can even decide to use the Prophet On Demand feature, which allows you to use the software on a monthly basis. Priced at 19.99, it's an easy way to try the software out without having to commit to a long term business decision. Starting at $150 per end user license, this software is competitively cheap as well. Overall Strong Points: real award winning software, doesn't need exchange server in order to function, low cost, continual updates and development. Public Share Folder Used specifically for the sharing of Outlook AddressBook/ database/calendar features, this software is by no means an entire suite. However, it made our list because it performs exceptionally well at what it does. It's incredibly easy to use this software as a replacement for the costly MS Exchange Server. Businesses without the means to purchase such an expensive business inclusion will greatly appreciate the software functionality. Easy on end users financially, this software can be acquired for a license fee of $70 per user. Overall Strong Points: easy to use and install, easy integration, low cost, winner of multiple awards. 4 // Caloosa Tech Times
Opus Flow CRM The company that produces the Opus Flow CRM software and server add-ons specialize in creating this type of software exclusively. Coming highly recommended from multiple review sites, this software made the list because it's just that good. Opus Flow can help your business stay competitive, offering a range of features that include Outlook integration, the ability to work with or without the MS Exchange Server, share your calendar, integrated DMS, distribution of scanned images, easy installation, PDA support, history tracking and more, all in one integrated software suite. The majority vote on Opus Flow CRM is two thumbs up. Overall Strong Points: used by countless businesses, easy to use, simple to install, easy to learn, multiple device and os compatibility. All of this software comes highly recommended by previous users and if you are looking for an Outlook based CRM solution one of them will most likely fulfill your needs. It you have further questions or conerns, feel free to contact us at: (239) 344-7574
We Want Your Input! Do you have an idea to make this newsletter better? Would you like to submit a story, article, or green tip? We’d love to hear from
you!
Call us at: (239) 344-7574 Or Email us: TechTimes@itbythesea.com www.ITByTheSea.com
Network Design • Network Maintenance • Data Backup/Recovery • Assets Inventories • Upgrades/Repairs • Website Design/Hosting
Best Outlook Based CRM Solutions Customer Relationship Management (CRM) software is a specific kind of application that allows your company to manage its lists of existing customers, projects and leads on multiple levels within the business. Last month, I underlined the benefits of CRM software for small and even very small businesses. This month, I am going to review the best Outlook based CRM solutions. Since most “As a business owner, I know you businesses use Outlook for their email, it makes full sense to use an Outlook based CRM. don’t have time to waste on technical and operational issues. That’s where MX-Contact we shine! Call us and put an end to This software suite performed especially well both in trial scenarios and real life working your IT problems finally and forever!” environments. In workgroups with many employees and numerous MX-Contact access points, - Christine Roux, I.T. By The Sea this software shined like a new dime. It was able to effectively handle the intense workload of a multi-user environment and allow employees to use Microsoft Outlook as a means to perform Volume III, Issue 10 complex business tasks. At a cost of 100 dollars per user, this software is priced very competiOctober 2010 tively. MX-Contact is available for Outlook 2000, 2002 and 2003. Because it's used in accordance Fort Myers, Florida with the Microsoft line of products, you may be able to find better priced deals on multi-user Inside This Issue... licenses. Overall Strong Points: very simple to use, very low cost, easily and highly customizable. Best Outlook Based CRM Solutions.... Prophet-CRM Ps 1 & 4 This software is noted by its users to be very easy to use. With an incredibly easy learning What Makes A Cell Phone Smart?…. (continued on page 4) Ps 1 & 2
Vita's Tips And Tricks….P. 2
What Makes a Cell Phone 'Smart'?
Fun Facts About Halloween….P. 2
The term 'smartphone' has been in use for some time now, and yet some people may be Meet Our Client Of The Month: John unable to distinguish a smartphone from any other phone. What makes a phone a smartphone, Woolston, The Florida Roofer….P. 3 and does that make all other phones dumb? Over time, cell phones have become increasingly richly featured. The majority now allow you The What?... GeekTalk To English to send and receive text messages, photos (often taken with the in-built camera) and sometimes Dictionary... P. 3 video. The more highly featured, basic phones will even allow you to send and receive email messages and have a modified internet browser that lets you see web pages in a simplified form. Go Green Corner... P. 3 Some will be able to play music via an MP3 player. Yet these phones are limited. They will be smaller and have small screens that have a lower resolution. Email may have to be sent via the text message interface, and there will be limited support for such things as Java. Comparatively a smartphone will have far more features. Even a basic phone will have a computer processor chip, but it will be low powered. A smartphone will have a more powerful processor and is more like a mini or mobile computer. The similarity to a computer continues in that you can do many of the things that you can do on a computer. They will have dedicated email programs and an internet browser that can deliver HTML (continued on page 2) 239-344-7574
I.T. By The Sea
// Page 1