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IslingtonLife

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Your home News for council tenants and leaseholders

Reporting repairs online just got better

Fire safety update

Have your circumstances changed since you took up your tenancy? Let your housing office know so their records are up-to-date. It’s important that the council has accurate information to give to the fire service in the event of a fire or emergency. Following a recent fire in another London borough, please remember that the use of BBQ’s (including gas cylinder types) is not permitted on any private or communal balcony, or accessible roof space of any council block. Using BBQ’s in these areas is a serious fire risk. Instead there are a number of open spaces where you can enjoy a BBQ safely. Further information can be found by visiting www.islington.gov.uk/BBQ

Paying rent over the school holidays? If you are an Islington council tenant or leaseholder you can report most routine repairs affecting your home or estate online, using a computer or smart phone. Book appointments online for a time which is convenient for you and if you need to, you can cancel and rearrange your appointment up to 24 hours beforehand. You can report your repair through your My e-Account, or online at

www.islington.gov.uk/repairs If your repair is an emergency call 0800 694 3344. Deaf residents can report emergency repairs by email to deafemergencyrepairs@ islington.gov.uk

If you are worried about paying your rent over the school holidays, please contact your Income Recovery Officer so they can help. The longer you leave the problem, the bigger your debt will become. If you are a Partners tenant please contact them directly. More support is available at www.islington.gov. uk/advice

Profile for IslingtonLife

IslingtonLife summer 2019  

Find out about the hundreds of free or low-cost activities for children and young people that are taking place during the school summer holi...

IslingtonLife summer 2019  

Find out about the hundreds of free or low-cost activities for children and young people that are taking place during the school summer holi...

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