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Meet The Team


With our pleasing smile and warm welcome, our team wishes to make you feel like home with unforgettable memories. Be it a hectic business trip, celebration of special occasion or simply a relaxing vacation, we will make it a stay worth reminiscing about!

Hailey Chan Guest Relations Officer


We have put together some of our best tips and suggestions to help you sift through this amazing city. From colonial charm in Central to exhilarating local vibe in Sham Shui Po; from shopping in the bustling Causeway Bay to a reinvigorating hike at Dragon’s Back, there is always something for everyone!

Kenneth Tan Assistant Chief Concierge


Make the most of your Horizon Club experience by visiting the Club Lounge at dusk and watch the stunning Victoria Harbour glistens in twilight. Don’t forget to top off the mesmerising view with a glass of champagne – with our compliments during the cocktail hours from 5:30p.m. every day!

Charis Yim Service Associate – Horizon Club


I truly enjoy being one of the ďŹ rst faces to welcome you to Hong Kong with a pleasant ride in our comfortable limousine. You are in my capable hands, let me drive you safely to explore this fabulous city!

Maat Lam Driver


Preserving the original avour and freshness of ingredients is an essential quality of Cantonese cuisine. Explore the best of the Cantonese culinary arts at Summer Palace with our signature dishes – among which is the not-to-be-missed Stir-fried fresh lobster with crispy wolfberries and onions!

Joyce Leung Director of Chinese Operations Summer Palace


The Island Shangri-

looks forward


-La Team

d to welcoming you!


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