ISFiT21 : Creating Knowledge - Research Report

Page 46

Edda Vidarsdottir

Conclusion

There are many ways technologists can contribute into a movement towards more ethical development of technology. It is practically impossible to make this change without structural changes and involvement from the users to put pressure on companies. Regulations and laws are necessary in order to make a change across companies and country borders, and this especially concerns the CDA 230. This law is still essential to ensure that users of digital platforms are able to express themselves freely, without the platforms being responsible. However, as the automated technologies like machine learning and algorithms that intentionally amplify extreme content in order to keep users connected, it is necessary to decide which role the platforms play. They are profiting on designing an environment where humans interact and spread knowledge, but choose design features that filter content, making knowledge something that is individually altered instead of general. In order for these structural changes to occur, both tech companies and users need to participate. Users need to express their wishes for digital platforms, what they expect of them and what they would like to be changed. Tech companies need to take these users’ experiences into account, which will show the willingness of the community to implement regulations and laws when applied by governments and / or international organizations. A fundamental starting point to achieve these movements for change is to know the implications of existing systems and the potential alternative solutions. Technologists play a crucial role in mapping the technical functioning of existing systems and explaining their inner functioning so that the non-technologist can understand how they work. Developing knowledge on human nature among technologists is an important element of helping technologists understand the impact technology has on individuals and society. This can stimulate technology to be developed in the future to align with actual human values. 46


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