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INDIANA SMALL BUSINESS DEVELOPMENT CENTER JANUARY 14, 2014


TABLE OF CONTENTS AGENDA THIS YEAR’S AWARDEES ABOUT THE EDGE AWARDS EMERGING BUSINESS AWARDEES ESTABLISHED BUSINESS AWARDEES


TODAY’S AGENDA 10:00 AM

RECEPTION

10:45 AM

WELCOME Jacob Schpok, ISBDC State Director

10:50 AM

Sue Ellspermann, Lieutenant Governor

10:55 AM

PRESENTATION OF AWARDS


CONGRATULATIONS TO THE 2013 EDGE AWARDEES EMERGING BUSINESSES 101 Tool & Die LLC The Arsenal By The Glass Productions LLC Eagles Wings Zipline Energy Delivery Solutions LLC Erin’s Pit Shop Firefly Home Care LLC Hoverstream LLC Miller Beach Market Place Streamline Designs and Frame Shoppe LLC ESTABLISHED BUSINESSES CLR Auto Transport East Bank Learning Center LLC ExceptionalSheets.com Internal Honing Service Kamp Modoc Mad4MyDog Training LLC My Sugar Pie Recycle Guy Solfire Contract Manufacturing Sunright America, Inc.


ABOUT THE EDGE AWARDS

The ISBDC EDGE Awards celebrate Economic Development & Growth through Entrepreneurship. EDGE Award recipients fall into one of two categories: Emerging or Established businesses. Eligibility is limited to clients of the ISBDC who in the past year have received one-on-one confidential counseling with a trained ISBDC Business Advisor, participated in ISBDC programs, or used ISBDC tools and business resources. EDGE Award recipients have been selected locally by the regional ISBDC staff who work directly with the business. Thank you for joining us for our sixth annual EDGE Awards presentation.


“We couldn’t have asked for a better organization to help us start our business. The NE-ISBDC helped us understand start-up requirements, put our words and ideas into a meaningful business plan, and provided us with professional contacts to position us for success.” David Maberson


101 Tool & Die LLC Fort Wayne, IN 101toolanddie.com

With a combined 60 years of experience in the tool and die industry, the owners of 101 Tool and Die observed a shift in production trends to “on-shore� domestic producers. However, the technology for these companies was outdated, spurring owners David Maberson and Gary Jackson to start their own business in January 2013. The company uses new technology and innovative business models to address this changing market.

With help from the Northeast ISBDC (NE-ISBDC), 101 Tool and Die secured a $175,000 SBA guaranteed loan from Three Rivers Federal Credit Union. Business advisors helped the company finalize their business plan to take to the bank, as well as provided market research to support their financial projections. Additionally, the NE-ISBDC provided training through a partnership with Google to create the business website. Emerging Business - Northeast ISBDC


“The ISBDC was a great guide to point us in the necessary directions. You could tell that they actually cared about our business. We were, and are, just two young guys who wanted to build something special here in Muncie. That guidance and support made this whole business possible.� BJ McKay


The Arsenal Muncie, IN munciecrossfit.com

Fitness enthusiast BJ McKay wanted to open a CrossFit facility in Muncie to bring a higher level of physical fitness to the community. He, along with business partner Johnathon Hill, sought assistance from the East Central ISBDC to determine what the framework and financial side of the business would need to look like. Working with their business advisor, the owners were able to formulate realistic financial projections that helped them secure $75,000 in funding from two banks. The Arsenal opened in February 2013 and quickly exceeded sixmonth financial projections. They hired five employees who are promoting functional performance fitness to the city of Muncie, building a community of CrossFit athletes. Emerging Business - East Central ISBDC


“By The Glass Productions is excited to connect Hoosiers with Hollywood to tell stories and use visual media to better market the great state of Indiana. Utilizing the tools that the ISBDC offers, we were able to make the leap from kitchen table cottage industry to small town storefront.� Andie Redwine


By The Glass Productions LLC Bedford, IN bytheglassproductions.com

In 2009, Andie Redwine made a feature film because she loves telling stories. A stay-at-home mom of four children with zero production experience turned out to be a successful filmmaker - her feature film Paradise Recovered won four awards in 2010 and 2011. When she decided to launch By The Glass Productions in 2013, Andie came to the Radius ISBDC seeking assistance in how to turn her ideas into a business strategy. Utilizing SmallBizNavigator, Andie wrote her business plan and completed financial projections for the film production company. She was able to obtain a $103,000 personal funds loan, which enabled her to move her business into a downtown Bedford office. With profits of $60,000 since August, By the Glass Productions is making a significant impact in this small community. Emerging Business - Radius ISBDC


“I was very impressed with the help of the ISBDC. Many thanks to our business advisor for his dedication and persistence.� Dale Sprinkle


Eagles Wings Zipline Tell City, IN eagleswingszipline.com

Eagles Wings Zipline is a zipline tour located in Perry County, consisting of eight lines covering more than 3,500 feet of sky. The idea to open the recreation business came to owner Dale Sprinkle in 2010 after he and his wife experienced a zipline tour in St. Marten. He met with the Southwest ISBDC in 2012 to discuss developing a business plan. Opened in August 2012, Eagles Wings Zipline generated approximately $80,000 in business and hired 15 seasonal employees in its first year of operation. As the small business continues to grow, they still regularly work with their business advisor on marketing and branding to keep them moving forward. Emerging Business - Southwest ISBDC


“I highly recommend that any business starting in southern Indiana meet with the Southeast ISBDC for whatever their needs. The best part is that not only is their service at no cost, but is done promptly and with a smile. It is nice to know that the ISBDC has your back!� Dr. Bill Ehringer


Energy Delivery Solutions LLC Jeffersonville, IN energy-deliver-solutions.com

Energy Delivery Solutions (EDS) developed and patented a technology called liposomal ATP (ATPv) that can deliver life-saving energy to cells to invigorate cell growth and regrowth. Company founder Dr. Bill Ehringer licensed the technology and started the company in July 2012.

Shortly after starting the business, he visited the Southeast ISBDC looking for assistance with his new venture. The Southeast ISBDC helped Dr. Ehringer develop financial projections and connected him with logistics for international shipping to Australia, Canada, and the United Kingdom. With six employees and more than $90,000 in sales in 2013, EDS is poised to create a significant economic impact in 2014. Emerging Business - Southeast ISBDC


“When I first met with the WC-ISBDC business advisor, I was apprehensive.The things he asked me to do, however, were very important to the successful startup of my business. He helped me validate my idea and relieved a lot of the stress I was feeling about starting my business.� Angie Picklesimer


Erin’s Pit Stop Terre Haute, IN oilchangeterrehaute.com

Angie Picklesimer first came to the West Central ISBDC (WC-ISBDC) in January 2013 seeking assistance with her business idea. She wanted to open an automotive repair shop that catered to women. With her daughter as the lead mechanic, Erin’s Pit Stop aims to be a place women can bring their cars for affordable service they can trust. The WC-ISBDC assisted Angie with cash flow management, human resources, and legal formation. Market research reports helped the business owner determine financial projections and how to best market the business. This insight helped Angie secure an SBA guaranteed loan for $50,000 from Riddell National Bank. Since opening in May, the business has seen more than $75,000 in sales and has hired four employees. Emerging Business - West Central ISBDC


“The ISBDC is a great resource for small businesses. Everyone we have worked with has been professional and knowledgeable. We’ve received excellent advice on a wide-range of topics and we’ve been introduced to other small business owners in our area who have helped us to grow our business.”

Amy Manifold


Firefly Home Care LLC Middlebury, IN fireflyhomecare.com

Firefly Home Care owners Amy and Larson Manifold believe that anyone caring for a family member at home can benefit from resources and support. This is where the Middlebury-based small business can help. Opened in January 2013, Firefly Home Care provides non-medical home care to residents of the Elkhart, South Bend and Goshen communities.

Amy and Larson first met with the North Central ISBDC in September of 2012 to discuss their business plan and receive tax preparation assistance. After receiving a $72,000 loan from First State Bank, the couple purchased and renovated a building to serve as the company’s business office. In 10 months time, Firefly Home Care generated $97,000 in sales, affording them the opportunity to hire 17 new employees. Emerging Business - North Central ISBDC


“Starting Hoverstream and producing high quality, turn-key hovercraft has been a life-long dream of mine. The ISBDC helped me with the planning and advice needed to secure funding and make that dream a reality.� Jason Kuehn


Hoverstream LLC Indianapolis, IN hoverstream.com

Since he was a child, Jason Kuehn has had a passion for hovercraft vehicles. After operating a business for several years that sold hovercraft parts and accessories, Jason started his own line of hovercraft in December 2012 when he launched Hoverstream. The versatility of this environmentally friendly vehicle ranges from consumer recreational use to emergency and flood rescue.

Jason began working with the Central ISBDC in August of 2012 seeking help in writing a business plan. He was provided with marketing data via IBISWorld and several demographic reports. Additionally, the ISBDC assisted him in creating financial projections which resulted in an $114,000 SBA guaranteed loan from Huntington National Bank. Emerging Business - Central ISBDC


“The most helpful thing my business advisor has done for me is to keep me focused. I’m the kind of person who generates ideas nonstop, and he helps me contain myself, helps me put the brakes on when necessary, and helps me decide where the low hanging fruit is.” Carmella Saraceno


Miller Beach Market Place Gary, IN millerbeachmarketplace.com

A successful business owner in Chicago, Carmella Saraceno saw Miller Beach as an eclectic, vibrant and diverse community that had tremendous potential to help revitalize the city of Gary. She purchased a building and began renovations in early 2012 intending to open a specialty convenience store. Meeting with a Northwest ISBDC Business Advisor, Carmella began to turn her dream into a viable business plan. With the ISBDC’s assistance, she obtained necessary government permits, identified inventory, set prices, and began marketing her business.

Miller Beach Market Place held its grand opening on May 23, 2013. Since then, daily sales have significantly increased from $37 on opening day to an average of $700. The market’s goal is to stimulate community involvement and sustainability by featuring products from other small businesses and start-ups located in Gary. Emerging Business - Northwest ISBDC


“It was great working with the Hoosier Heartland ISBDC. They really helped with the business planning process and provided tools to help us create our financial projections, which made this new business opportunity go much smoother.� Sandy Frantz


Streamline Designs and Frame Shoppe Lafayette, IN frameshoponline.com

LLC

Sandy & Mark Frantz Owners

After 25 years in business, the owner of The Frame Shoppe and Streamline Designs decided it was time to retire from the frame business. As an employee of the business, Sandy Frantz saw her opportunity to purchase it and continue providing top quality service their customers expect.

Sandy and her husband attended Hoosier Heartland ISBDC’s “Launching Your Own Business” workshop to learn the fundamentals of writing a business plan. Following the workshop, they began meeting with their business advisor to discuss and develop their plan. With the help of the Hoosier Heartland ISBDC, Sandy and her husband Mark were able to purchase the business and retain its location. They rebranded and renamed the company Streamline Designs and The Frame Shoppe in February 2013. The business was able to retain two full-time and one part-time employees from the previous business and create one new part-time position. Emerging Business - Hoosier Heartland ISBDC


“We didn’t do much marketing. We didn’t think we needed it, but because of the ISBDC’s advice, we market our services now. We already had a good reputation, but now everybody knows we exist.” Pat Shaw


CLR Auto Transport Merrillville, IN clrautotransport.com

CLR Auto Transport is a fully licensed and insured auto transport business co-owned by Chester LaPierre and Pat Shaw. They relocate vehicles nationwide for corporate and commercial fleets, government agencies, and individuals. Since launching in 2005, the company has grown into a million dollar operation employing more than 20 full- and part-time staff. In 2013, the company was the recipient of the Diversity Award, given by e-magazine Diversity Business. Chester and Pat first came to the Northwest ISBDC in 2012 to discuss growth opportunities and marketing strategy in their competitive industry. Working with a business advisor, the owners were able to identify their competitive edge. By focusing their energy on target markets, they developed a program to reach past clients which improved their services and increased sales in existing markets. Currently the company is in the process of renovating and expanding into new office space, hiring two new positions in the company and working with their advisor on identifying new funding opportunities. Established Business - Northwest ISBDC


“ISBDC puts valuable tools into the hands of business owners and entrepreneurs to be successful. My business advisor listens closely to my needs and challenges me to work smarter which frees up my time to focus on what I was born to do teach and inspire our future generations.�

Leslie Kleppe


East Bank Learning Center LLC South Bend, IN eastbanklearningcenter.com

In 2010 the East Bank Learning Center filed for bankruptcy after 22 years of serving students in the South Bend community. Rather than letting the preschool close its doors on 30 students, Leslie Kleppe, an employee at the time, purchased the business and has been operating it ever since. She first came to the North Central ISBDC (NC-ISBDC) in 2012 seeking assistance with business management. As a school principal, Leslie knew a lot about early child development; as an owner, she knew there was much to learn about operating a business. The NC-ISBDC helped her navigate matters such as human resources, financials, organizational skills and general management. As a result, the East Bank Learning Center is flourishing with enrollment reaching its maximum of 100 students, a 34 percent increase in sales in 2013, and the addition of three more employees. Established Business - North Central ISBDC


“The SW-ISBDC has helped ExceptionalSheets.com overcome the countless obstacles associated with entrepreneurship. Their office has been instrumental in getting me connected with key individuals and economic development organizations.� Paul Saunders


ExceptionalSheets.com Evansville, IN ExceptionalSheets.com

Paul Saunders realized from a young age that he wanted to be an entrepreneur, but it wasn’t until 2009 that his dream came to fruition when he started ExceptionalSheets.com, a website offering high quality bed and bath linens at reasonable prices. When he came to the Southwest ISBDC in August 2013, he was ready to increase his sales and was looking for financial assistance and incentives geared toward service disabled veterans. After assisting him with his business plan and acting as a liaison to the SBA lender services, Paul secured $4 million in financing from Legence Bank. In addition, the ISBDC connected Paul with economic development leaders on the local and state level who helped him uncover additional incentives. Recently, ExceptionalSheets.com negotiated the acquisition of the manufacturing assets of its supplier. This purchase will greatly affect its profit margins and increase staff by more than 20 employees. Established Business - Southwest ISBDC


“We really didn’t know where to start. Our ISBDC business advisor has been a tremendous help. We couldn’t have done it without her.” Brad Wellman


Internal Honing Service Paoli, IN

Internal

Honing Service

Internal Honing Service has been in business for more than 44 years as a small machine shop specializing in honing for the fluid power industry. When owner Steve Cole began to consider retirement, he brought in Brad Wellman as a plant manager to begin to transition the company. Working with the Radius ISBDC, the men utilized SmallBizNavigator to develop a solid business plan and marketing strategy, as well as an accurate financial history. Brad worked with his business advisor on marketing presentations to take to investors, resulting in $2.1 million financing obtained through Spring Valley Bank and Trust, as well as previous and current owner investments. In addition to smoothly transitioning the business, the ISBDC is now focused on assisting the owner with securing government contracts at NSA Crane. Established Business - Radius ISBDC


“Not knowing what to expect when I went in with my needs to the ISBDC, I am very pleased with the level of professionalism and knowledge available from the ISBDC. The service was excellent.” Jim Swift


Kamp Modoc Modoc, IN kampmodoc.com

Jim Swift has owned and operated Kamp Modoc since 2008, supplying east central Indiana with a relaxing campground. When he first came to the East Central ISBDC (EC-ISBDC) in 2011, he wasn’t sure what he could accomplish but had ideas for expansion. With the help of the EC-ISBDC, Jim developed a business plan as well as financial goals.

In December of 2012, Jim secured a $1 million loan from the First Bank of Richmond, allowing him to expand the campground by adding 30 camp sites and building several cabins. The loan also enabled him to refocus the atmosphere of the camp by adding a bounce pad, water toys in the lake, hay rides, and other activities to make the campground a more family-friendly environment. These changes have increased his overnight and weekend campers, drastically improving the overall sales of the business and allowing him to hire seven new employees. Established Business - East Central ISBDC


“I started M4MD in 2004 and attended a seminar at the ISBDC to learn the basics of starting a business. Over the years, my business grew by leaps and bounds, and when it was time to move in 2013 I knew the ISBDC would be an invaluable resource for me.� Madayln Moorman


Mad4MyDog Training LLC Ellettsville, IN mad4mydog.com

Madalyn Moorman started her business in 2004 by printing flyers on her home computer and meeting with clients in their homes or at the park. A dog trainer for more than a decade, Madalyn is passionate about teaching pet owners that their pets have perspective. By understanding that perspective owners can communicate more effectively with their animal.

Madalyn first came to the West Central ISBDC in early 2013 seeking assistance with QuickBooks and applying for a loan. Her business advisor helped her navigate QuickBooks and provided a detailed business plan outline along with financial projections. In addition, he introduced her to the Cook Center for Entrepreneurship’s CEO roundtable, providing her with a network of like-minded people with whom to share ideas. Madalyn was successful in closing on a loan of approximately $160,000 for the purchase of a new location in Bloomington. Since relocating her business she has hired two additional people, expanded her retail operations, started a new service offering dog grooming, and increased attendance at her dog training classes. Established Business - West Central ISBDC


“My business advisor served as a wonderful sounding board for ideas that I had for my business. The services provided by the ISBDC make perfect sense. Nurturing economic growth even on a small level can make a huge, positive impact in many areas of a local economy.� Kelly Maucere


My Sugar Pie Zionsville, IN mysugarpie.com

In 2008, former teacher Kelly Maucere decided to turn her passion for baking into a business and started My Sugar Pie, a retail/ wholesale pie bakery. My Sugar Pie serves Zionsville and Indianapolis while expanding its services through mail order on the company’s website. During the first three years of the bakery’s existence, Kelly used a local restaurant’s kitchen space. As demand for her delicious product increased, she renovated and opened a café/bakery in 2011. This required her to secure a line of credit from a local bank.

Throughout her journey, Kelly has turned to the Central ISBDC for guidance in business consulting, market research reports, and is currently working on plans to expand to a second location next year. My Sugar Pie was featured in Country Living Magazine as one of the best mail-order pie companies in the nation and the company’s Sugar Cream “Hoosier Sugar Cream” pie was featured in the November 2013 Holiday Entertaining issue of PEOPLE Magazine representing Indiana as “Food Gifts from Every State”. Established Business - Central ISBDC


“Our ISBDC business advisor helped bring clarity to our business plan. He inspired us to dream bigger than we were dreaming and he educated us on how to prepare for our business loans. We tell anyone who will listen about the ISBDC and their services. We are grateful for all the assistance we received.�

Suzy Edwards


Recycle Guy Tipton, IN recycleguy.com

Recycle Guy, also known as RG Dumpsters, is a woman-owned and minority-owned business serving central and north central Indiana since 2008. When owner Suzy Edwards and her husband, Brook, the operations and development manager, first visited the Hoosier Heartland ISBDC in 2011, they were struggling to succeed in an industry that relies heavily on the building trades. Working with their business advisor, they updated their business plan to reflect an expansion deal to increase their dumpsters and trucks. By doing so, they were approved for two bank loans secured by the SBA from Community First Bank of Kokomo totaling $230,000. Most recently, Recycle Guy Dumpsters participated in the Collegiate Management Program with students from Indiana University Kokomo – a program facilitated by their ISBDC business advisor. IU Kokomo students assisted the business in identifying growth strategies through marketing efforts. As a result, they now have contracts with small, medium and large businesses and industrial clients and contractors. Established Business - Hoosier Heartland ISBDC


“Thanks to the services of the NE-ISBDC, our business is positioned for future growth and success.� Otto Solis


Solfire Contract Manufacturing Fort Wayne, IN solfire-inc.com

Solfire CMI is a manufacturing subcontractor of die cut gasket, seal, and filter components used in appliance, acoustic, industrial, and consumer good applications. Solfire opened its doors for business in 2008 in Illinois, but relocated its headquarters to Fort Wayne in 2011. Business owner Otto Solis was referred to the Northeast ISBDC in 2013 by a local bank. The ISBDC worked with Otto to develop his business plan and financial projections to complete his loan request. Approved for $85,000 to finance new equipment, Solfire has increased its sales to more than $650,000 and is projected to increase revenues in 2014. As a result, the company has created 10 new jobs, significantly impacting the Fort Wayne economy. The ISBDC continues to work with Otto to seek new funding opportunities to expand Solfire CMI. Established Business - Northeast ISBDC


“The Southeast ISBDC has been a great partner to Sunright America, Inc. As a result of this partnership, Sunright has been able to significantly expand operations locally and further our goal of being an outstanding corporate citizen.�

Toshiaki Takeuchi


Sunright America, Inc. Columbus, IN sunrightamerica.com

Starting in 2002, Sunright America is a fastener company which supplies products to Toyota and other auto manufacturers. They currently employ 175 full-time and 30 part-time staff in Columbus. Looking to expand in 2013, Sunright came to the Southeast ISBDC for assistance in putting together an expansion package in partnership with the city of Columbus and the Columbus Economic Development Board.

Using SmallBizNavigator, business advisor contacts, and ProfitCents, the Southeast ISBDC assisted the company in obtaining the financing necessary. Along with a $34 million investment the company plans to add 100 employees which will double sales. The company continues to make large investments in Columbus and their success speaks to the power of collaboration among regional economic development interests. Established Business - Southeast ISBDC


MESSAGE FROM THE ISBDC STATE DIRECTOR Every year the ISBDC helps more than 3,500 entrepreneurs start stronger, grow faster, and work smarter. Small businesses are frequently called the “backbone” of the American economy, generating over half of all sales and jobs in America. It’s no surprise economists look to small businesses for indicators of economic advancements that ultimately disrupt markets and industries. Today, we honor 20 Indiana businesses that are operating in different markets and industries but hold similar aspirations of growth. It’s this motivation of growth that leads to innovation, expands our local economies, and adds vibrancy and diversity to our economy. We are proud of this year’s EDGE Winners and are honored to call them clients. Their impact on the Indiana economy enhances the value of our state.

Jacob Schpok ISBDC State Director


2013 ISBDC REGIONAL HOSTS Central ISBDC

Central Indiana Ivy Tech

East Central ISBDC

East Central Indiana Ivy Tech & Innovation Connector

Hoosier Heartland ISBDC

Purdue University

North Central ISBDC

St. Joseph County Chamber of Commerce

Northeast ISBDC

Indiana University-Purdue University Fort Wayne

Northwest ISBDC

Purdue Calumet, Indiana University Northwest & Ivy Tech Northwest

Radius ISBDC

Indiana Economic Development Corporation

Southeast ISBDC

Indiana University, Purdue University & Ivy Tech

Southwest ISBDC

The Chamber of Commerce of Southwest Indiana

West Central ISBDC

Indiana State University


ABOUT THE ISBDC The ISBDC creates a positive and measurable impact on the formation, growth, and sustainability of Indiana’s small businesses by providing entrepreneurs expert guidance and a comprehensive network of resources. To learn more about the ISBDC and the clients served, visit isbdc.org.

Statewide funders for the ISBDC include the Small Business Administration, the state of Indiana, and Ivy Tech Community College.


Edge program 2013