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Pushing Borders Out A Key Ingredient to New Capacity in Tourism Development Solomon Wong Executive Vice President InterVISTAS Consulting


Part I Overview of Issues and  Opportunities

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The Opportunity Forecasted Average Annual Rates of Growth (to 2031)

North America

4.8%

3.8%

Europe

Asia Pacific 5.4%

5.1%

Latin America Source: Boeing Current Market Outlook, 2012, Page 5

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Role of Connecting Flights

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Multiple Visa Requirements Dual or triple requirements for connections

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Visas Not Aligned to Growth Markets Few Markets for Hassle-Free Travel for Chinese

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Visa processes can be too complex

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Tourists will choose other options

Save money to buy car

Stay in‐country Travel to other countries

Stay at home

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Part II New technologies applied to travel  facilitation (airport controls and  visa issuance) 

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Financial Services as Inspiration Teller model of service to 1970s

Growth of business & long line‐ups 1970s to 1980s

Innovation & Technology 1980s to Present

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Minimize Paper Handling

Photo credit: Rapid Travel Chai

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Minimize Paper: Photo Cheque

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Automated Border Clearance

Photo credit: Vancouver Airport Authority

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Electronic Travel Authority

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Electronic Travel Authority • Developed in the 1990s – Australian implementation – Companion to electronic visas

• Rapid expansion – Recent implementations (United States) – Upcoming programs (Canada)

• Relevance to tourism – Benefits: fast, inexpensive, integrated with check-in – Challenges: confusion with e-Visa, limitation to certain countries

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Biometrics & e-Passport Integration

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Global Trusted Traveler

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Global Trusted Traveler

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Part III Vision 2020 for “pushing borders  out”

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Thank you! name title @unwto.org

Visit us at unwto.org

http://tinyurl.com/visaideas

Profile for Leah Dupuis

Pushing borders out solomon wong unwto 28may2013  

Presented by Solomon Wong at the Technical Seminar on Tourism and New Technologies hosted by the World Tourism Organization (UNWTO) and the...

Pushing borders out solomon wong unwto 28may2013  

Presented by Solomon Wong at the Technical Seminar on Tourism and New Technologies hosted by the World Tourism Organization (UNWTO) and the...

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