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Skills for you and your community

Support for you and your group Interlink offers courses for individuals and groups You choose the time and place

Brought to your community Have a look through some of the things we have to offer.

Anything missing? Let us arrange a course just for you.

Safeguarding Vulnerable Adults

Safeguarding Children and Young People

Learn what you need to do to make people safe. Identify who is a ‘vulnerable adult’ and how to spot abuse.

This level 2 awareness raising session will increase the your confidence in identifying and reporting issues.

“A very worthwhile course, ideal for all those working with children”

Monitoring and evaluation

Soft Skills and Distance Travelled

Learn how to do it and show others what a great job you do!

Learn how to measure the confidence and the skills you give to the people you work with.

All you need to know about Monitoring and Evaluation

Get your group planning! Develop your ideas and involve others in setting out a clear plan of action.

Brilliant funding bids Find out how to improve your bids and be successful. Go back to your group with a range of top tips and techniques.

Business Planning

First Time Management

Does business planning scare you? Don’t worry, we can help you get your plan written and in a form that will get you funding.

New to management or want to refresh your skills? Learn to motivate and manage staff, including how to deal with poor performance.

Roles and responsibilities

Every one needs to know their role to do a good job! We cover committee roles, paid staff and volunteers roles.

Team building

Learn how to work together effectively as a team, avoid and manage conflict.

Time for a See CHANGE? See CHANGE supports individuals, groups and communities to influence change.

What do we offer? Working with groups Understand your group, learn to communicate, reach agreement, set priorities and agree actions. Working in communities Get to grips with group dynamics, action planning and community research . This can be delivered as a short introduction or as an accredited course for volunteers and community workers. Find out what people think Use different methods of engage people and how to use the information you collect. Involving people in measuring outcomes Try our new ‘Outcomes Toolkit’ and measure the impact of your work. Who has the POWER? How are decisions made in RCT? Find out what you can do to get YOUR voice heard? Campaigning Look at how you can develop a campaign and use different techniques to make your campaign stand out.

Making the Connections! We can support people and communities to be actively involved in working together to improve local services. What do we Offer? Participate is a range of new and unique workshops. We work around you, so if what you are looking for is not here, then please contact us to discuss how we can help. Understanding your Local Service Board Knowledge is power! Learn how decisions are made and how to get your voice heard. Making Public Engagement Matter Engage with more people, more effectively, using a range of tools to bring participation to life. Working Within the Equality Act 2010 Looking at how equalities effect you, changes in the law and what are ‘protected characteristics’. Beat the Bullies! How people are treated unfairly by others and methods to challenge bullying behaviour.

ICT ‘Mini Bytes’ Interlink can offer a friendly ‘skill shares’ on Microsoft : Word Excel Access PowerPoint Publisher Outlook

Customer Service

Involving Volunteers

Learn how to market your self to recruit and retain the volunteers you need.

Retail Skills

This interactive course An overview of the is delivered through a skills needed in retail series of games, discussions and DVDs, and the types of retail jobs currently to improve your available in RCT. customer service skills. This can be delivered This can be delivered for individuals, groups for individuals, groups or organisations. or organisations.

“ Very useful training. I now know how to use Excel, at last! ICT Mini Bytes

Free training and development for Volunteers! Time Management An introduction to the skills required for good time management. You will learn how to manage your time when it comes to your role, or daily life. You will work with others to solve problems that are caused by poor time management and develop new tools to help you in both work and life.

Interview Techniques An introduction level course to help you develop your interview skills. We will look at interview questions and how to answer them, as well as what to look out for. With a focus on communication, this course is for anyone looking to pick up key interview techniques. Excellent course! Well worth attendingmeets all levels!

Assertiveness An introduction level course on how to be assertive. You will chat about what being assertive means, as well as how people behave and why. If you want to be more assertive, take the first step and book your place today! Self Esteem An introduction level course on confidence and self-esteem. You will look at what self-esteem is and how life can affect it. Learn how you can improve your self-esteem and go forward with confidence. For more information please contact Samuel Griffiths on 01443 846200 or The Wales Volunteering Project is supported through the BIG Lottery Fund.

How much will I need to pay? We can provide free support for groups of 1 to 3 people. Member rates: Most courses can be run over half are half a day at a cost for £40 for between 4 and 15 people (£80 for a full day). That the bigger the group, the lower the cost! Non members rate: £100 per half day or £200 per day If you are not a member, but would like to join, please see our website for details. Training fees are negotiable, we offer lots of free options. If you want training - contact us! If you are interested in any of the courses listed or want us to design a course for you, please contact us on:

01443 846200

Skills for you and your community