A publication for Staff and Physicians of IH
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Dr. Halpenny talks about our organization as he sees it from his day-to-day perspective.
Making engagement part of our everyday, we pose a new question...
Jim Hepburn is usually shy, but these days he is stepping out of his comfort zone to thank the health-care professionals he says saved his life.
Down, set, hut: discover the team behind the cardiac "quarterbacks."
Heart and surgical centre construction reaches for the sky.
IH nurse makes the case for immunizations; the benefit to childrenâ€˜s health is worth the worry for parents.
IHâ€˜s partnership program with local governments has accomplished a lot in its first year.
Participants in People Management Series program work through a series of courses designed to help them improve their leadership skills.
Shining a spotlight on the many communities that make up where we live, work, and play.
Snapshots of our staff in action over the last month.
The @InteriorHealth magazine is a monthly publication created for staff by the Communications Department of Interior Health. Past issues of @InteriorHealth can be found on our website under About Us/Media Centre/Publications & Newsletters. If you have story ideas for future issues, please e-mail: IHAcommunications@interiorhealth.ca Deadline for submissions to the November 2013 @InteriorHealth newsletter is October 14. Editors: Amanda Fisher, Breanna Pickett Designers: Breanna Pickett, Kara Visinski, Tracy Watson IH Communications Contributors: Lisa Braman, Lesley Coates, Susan Duncan, Karl Hardt, Megan Kavanagh, Cam McAlpine, Erin Toews
H Long Term Service Award recipient Beth Schaefer, LPN, receives congratulations from Dr. Halpenny after 40 years of service with Interior Health. Check out all the 2014 recipients from the TCS on the InsideNet (Employee Resources > Recognition).
At Interior Health, we want to set new standards of excellence in the delivery of health services in B.C. and to also promote healthy lifestyles and provide needed health services in a timely, caring, and efficient manner. To achieve this, we are guided by the following strategic goals: Goal 1 Improve Health and Wellness Goal 2 Deliver High Quality Care Goal 3 Ensure Sustainable Health Care by Improving Innovation, Productivity, and Efficiency Goal 4 Cultivate an Engaged Workforce and Healthy Workplace The articles featured in the @IH newsletter are great examples of how we‘re achieving our goals … and realizing our vision and mission.
ere we are in October, looking back at another typical September where we found ourselves ramping up for the hectic fall and winter season ahead. It seems like that happens in our personal lives, as well as at work, so I hope you are all keeping ―balance‖ in mind, and staying healthy and productive on all fronts. Balance has also been top of mind for me from a financial perspective. Over the last few months, I have referenced our budget challenges in my monthly messages and emphasized the need for action. It is our responsibility to find efficiencies, eliminate waste, and to be responsible stewards of the public funding we receive, while keeping quality care at the forefront of everything we do. On September 9, our senior executive met for a more detailed discussion of next steps related to controlling discretionary spending (i.e., non-clinical hiring freeze, managing paid hours in relation to sick time and overtime, travel and education reductions, etc.). In addition, we talked about other changes and strategies that are necessary to ensure IH is able to fulfill its commitment to achieve balanced year-end results over the next three years. We will be sharing more information about those initiatives as they are approved and ready for implementation.
The ability to voice your opinions, be heard, and feel connected to a shared purpose is at the heart of engagement. Since introducing our employee engagement strategy two years ago, we have begun to find our way on this journey. I was pleased to share the improvement in our IH overall employee engagement survey results in mid-September; it is confirmation that the efforts we have dedicated to engagement have begun to pay off. I am proud of what we have achieved — we are going in the right direction — please keep up the great work. On the subject of great work, I had the pleasure of participating in the recent long -term service awards for staff and physicians in the Thompson Cariboo Shuswap and the East Kootenays. Unfortunately, I was unable to attend the Kootenay Boundary event, but I have no doubt that all attendees left with the same impression — there is an incredible commitment to health care across our region. The people recognized have dedicated decades of their lives to providing front-line care or important support behind the scenes, in what is often a challenging environment, and they deserve to be celebrated. Congratulations to all … looking forward to the Okanagan event in late October.
Finally, it‘s almost flu season, so a good time to remind you about the Influenza Control Program Policy that was As an organization facing tight fiscal introduced last fall. As part of this policy, times, and a much more serious situation we ask that all health-care workers who than we have experienced in the history have contact with patients, residents, and of IH, there is a need to shift our approach clients receive a flu shot or wear a mask from ―Where can we cut?‖ to ―How can during flu season. we use our collective intelligence to transform the way that we work and I appreciate your support of this policy; the manner in which we deliver care?‖ the evidence clearly shows these I believe engagement is the key — enhanced protection measures will listening to our staff and physicians improve patient safety by reducing the and involving all of you in finding solutions spread of influenza. Thank you for your is foundational to how we transform the ongoing commitment to providing safe system. Every opinion counts. care.
What did you expect to see with our employee engagement survey results, compared to 2011? In June, Interior Health conducted its second Gallup Employee Engagement Survey ― an initiative to help us create a healthier and more productive work environment where we can all thrive, perform our best, and truly feel engaged in the work we‘re doing. In September, CEO Dr. Robert Halpenny announced that we have made improvements across the organization. Our IH grand mean, or average on a 5-point scale, for the 2013 survey is 3.41. This is an increase of 0.10 over our 2011 results and is the highest grand mean increase across all B.C. health authorities. We also saw improvement in the results for every Gallup question including ―Overall satisfaction with IH.‖ For more information, read the September 16 memo to all staff or visit the Engagement web page. Please send your feedback to YourOpinionsCount@interiorhealth.ca and we‘ll share excerpts in the next @IH, along with a new topic for discussion.
In keeping with our commitment to make engagement part of our every day, each month we are posing a new topic for discussion that’s linked to the 12 Gallup engagement questions.
Your Opinions Count @ IH is a way to keep engagement top of mind, and to let us know what it means to you. Visit the Engagement web page on the InsideNet to view all the questions and answers posted since Your Opinions Count @ IH started in January 2012.
t was while Jim and Patti Hepburn were on a walking tour in the south of France in July that the realization hit home. Something was the matter with Jim.
―We came to a couple of towers and he didn‘t want to climb them,‖ says Patti. On their daily walks that spring, he had been noticeably slower and he needed to rest. Both highly unusual for this man who rarely sits. At work, he is the director of Information Technology at the Kamloops daily newspaper. At home, he hikes, rebuilds car engines, and works with wood. He had noticed ―pressure on his chest,‖ but rather than going to see his family physician, Jim, age 61, told himself this was part of aging. ―You don‘t want to waste the medical system‘s time. You only want to go in when there is something wrong,‖ he said. Then something happened that couldn‘t be ignored. Jim had an episode at work where he got very faint and broke
out in a heavy sweat for no reason. ―I frightened my boss,‖ he chuckles. He saw his GP who ordered a stress test. At Royal Inland Hospital on Aug. 20, he met with internist Dr. Zdravko Trutsov and then got on the treadmill. ―I was doing fine until I started to feel what I know now was ischemic pain, which is pain you get when your heart isn‘t getting enough oxygen. Dr. Trutsov suddenly appeared and said, ‗Stop!‘ ‖ The specialist said the best option for Jim was to be immediately admitted and monitored. ―He personally took me to Emergency. I don‘t know if they always do that, but I thought it was rather odd that I was being escorted by a doctor.‖ ―But we did appreciate it,‖ adds Patti. Despite ―failing his test,‖ Jim and Patti say that from the moment he went to his family physician to his arrival at the Regional Cardiac Cath Lab at Kelowna General Hospital,
they witnessed and received exceptional care.
―I get the sense that Dr. Fort is very skilled to have been able to do that,‖ says Patti.
In the ER at Royal Inland, the staff was attentive and informative. On 7 North, nurses moved patients around to situate Jim close to the telemetry equipment.
Jim was also fortunate in the timing of his blockage, which involved the main vessel and a large side branch. Full relief of his angina required restoration of normal blood flow down both blood vessels.
―They even gave me attention when there were much sicker patients there and a bunch of other stuff going on that night.‖
―Given that this was a complex blockage, we used a new type of stent, specifically made for such 'bifurcation' lesions. We were the first centre in Canada to use these specially designed stents,‖ says Dr. Fort.
By the morning of Aug. 22, Jim was in an ambulance heading to Kelowna. They arrived at the Cath Lab where Patti, an elementary school teacher, described the atmosphere as very calm, which helped her also remain calm despite her fears. Jim was in the lab for ―one hour and 11 minutes.‖ Cardiologist Dr. Stephen Fort found a 90 per cent blockage. He offered Jim the choice of a stent immediately or bypass surgery sometime later. For Jim, the stent (a mesh tube) was a no brainer compared to the rigors of open heart surgery. He was also well versed on the procedure, having been given a comprehensive video to watch while he was at RIH. In the end, two stents in a T-shape were required.
He adds that the next step for Jim is to take regular medications and improve his risk-factors to ensure that narrowings do not develop in other blood vessels. ―From our way of thinking, this was the best possible outcome,‖ says Patti. ―There isn‘t much we can change about lifestyle. This is a genetic thing. Jim has never smoked, he‘s not overweight, we are moderately active, and we eat fairly healthy.‖ Jim say he will take statin drugs as prescribed, tweak his diet, and be forever grateful to all the paramedics, nurses, and doctors who so skillfully provided the care that likely saved his life.
Blocked artery Blood flow after stent Left: Kamloops resident Jim Hepburn enjoys the back yard where he has spent many hours building the rock walls and wood structures. His wife, Patti, is in charge of the flowers. Page left: The Cardiac Regional Cath Team of Cameron Towle and Vickie Finn, in front (L-R). And, in back, Sandra Wiebe, Tammy Pilz, Sally Hayward, and Dr. Stephen Fort help save lives every day.
Behind the Mask:
f cardiac surgery programs were football teams, the surgeons would be the quarterbacks.
They‘re at the centre of the action from start to finish. They‘re in on most of the points that are scored. And they get most of the attention. But like any great football team, what goes on behind the scenes is every bit as important to success. The offensive and defensive lines, the running backs and wide receivers, the coaches on the sidelines. Even the trainers and equipment managers. In a cardiac surgery program, the team includes anaesthesiologists, perfusionists, nurses, nurse practitioners, physiotherapists, occupational therapists, rehabilitation assistants, care aides, managers, and administrative assistants. Pat Lavender is a physiotherapist at Kelowna General Hospital and a key member of the Interior Health Cardiac Surgery Program. Along with Marley Chambers (and Kelly Dupuis, who is providing leave replacement for Marley), Pat provides physiotherapy services to inpatients who have had, or will be having, open heart surgery.
Patients are limited to lifting no more than five pounds for several weeks after their surgery and must not move their arms in ways that will stress the healing bones. So the care Pat and her colleagues provide is critical to the proper healing and recovery from heart surgery. ―We work both in the CSICU [Cardiac Surgery Intensive Care Unit] and on the inpatient cardiac surgery ward,‖ she explains. ―There‘s a pathway following surgery that we all work towards helping the patients to follow as best as possible. We also hope to encourage them to maintain a healthy heart following the surgery by doing a gradual exercise program of walking.‖ The Cardiac Surgery Program treats patients from across Interior Health. Previously, these patients would have had to go to Vancouver or Victoria for their surgery but can now be treated in Kelowna. The program began with the first surgery in December 2012. When the Interior Heart and Surgical Centre opens in 2015, cardiac surgeries will be performed in two dedicated operating rooms in the new building.
The Strathcona Building will be renovated to accommodate the permanent home of the Cardiac Surgery Program, and ―We‘re responsible for educating patients both before and that‘s where Pat and the rest of the team will perform all the after their surgeries on the importance of looking after their important work that ensures patients not only get the healing breastbone, what activities to avoid, and also to help surgery they need, but that they learn how to continue to them prevent post op complications,‖ says Pat. live long, healthy, and happy lives.
ard to believe it‘s been three years since the announcement that Kelowna would be home to the fifth cardiac surgical centre in B.C.
Surgeons have been performing cardiac surgery in Kelowna since December 2012 in renovated operating rooms in the Strathcona Building. But the Interior Heart and Surgical Centre (IHSC) project is much more than just cardiac care. The IHSC project is comprised of a number of moving parts, including: the Dr. Walter Anderson Clinical Support Building that opened in May 2012; renovations to the Royal Building to support cardiac cath lab services; the IHSC building which, along with the cardiac program, will house the new surgical program at KGH; and, renovations to the Strathcona Building to provide services to support the IHSC. Construction of the IHSC building started in November last year with the demolition of the old Pandosy Building. The PCL Constructors team has been going full speed ever since, with floor upon floor being constructed. There is a crawlspace area built on the concrete foundation slab underneath the building that will house electrical and mechanical services. The first and second floors went on above this, and work is nearly complete on the level three concrete slab. The mechanical unit goes on the top floor, followed by enclosing the structure before winter hits. Then the real work begins, with interior construction of the building. Meanwhile, preparations will soon get underway for design and construction plans for the renovation of the Strathcona Building, set to take place between now and 2017. Did you know you can watch construction as it progresses in real time? Check out the construction web camera at www.buildingpatientcare.ca. Above: The IHSC building at KGH is nearing completion of the superstructure, with interior construction starting in winter 2014.
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aring for the sick and the injured is Interior Health‘s specialty.
We have the commitment and expertise of thousands of staff who work together to provide top-notch care. But health is more than the absence of illness or injury; it is also about healthy lifestyles and personal wellness. Promoting health is a big job and we cannot do it alone — we need to bring in the experts. You might be surprised to learn that those experts can found in the community, the local government, and with community partners.
The HCI is all about partnerships. Here (L-R) Kerri Wall (IH), Andrea Winckers (BC Cancer Agency), Trish Hill (IH), and Patti King (Canadian Cancer Society) gather in Sparwood to present on smoke-free bylaws.
One year ago, Interior Health launched the Healthy Communities Initiative (HCI): a partnership program with local governments that aims to increase wellness through collaboration, as well as policy and environmental changes. ―We have had a great response so far. Local governments are putting the wellbeing of their community members Partnership agreements are an important part of the HCI. right up there with the wellbeing of their economy and the These agreements between local governments Healthy Communities Initiative is helping to and Interior Health represent a inform, strengthen, and support them commitment to work together along the way,‖ says Lex Baas, to develop a healthy living Practice Lead with Promotion strategic plan. and Prevention.
physical activity tobacco reduction healthy eating/food security healthy environments priority populations
The strategic plans outline the barriers to health that a community has identified as priorities and the actions that will be taken to address them. Plans focus on the five pillars of the Healthy Families BC program, upon which the HCI is based: physical activity, healthy eating/food security, tobacco reduction, healthy environments, and priority populations.
One year later a great deal has been accomplished: IH community health facilitators (CHFs), in collaboration with other IH staff from Health Protection and Community Integration, are currently engaged with 21 local governments and three regional districts; 23 partnership agreements have been signed with local governments; and three sub-regional coalition groups have been formed to bring together local governments, school districts, local Bands, businesses, and other organizations with the aim to strengthen networks and begin to shift policies and environments to improve health.
―Planners and councils are committed to providing infrastructure for walking, recreation, and exercise to make it easier for people to be physically active. They know that providing snow clearing of sidewalks, parks with benches, and affordable programs will make it easier for community members to be active and involved. City planners also understand the importance of access to healthy food and are interested in providing people with more opportunities to eat healthy.‖ HCI has come a long way in its first year. Valuable partnerships have formed and work is well underway in a number of sites to build healthier communities and healthier residents. To learn more about the Healthy Communities Initiative visit the IH website or contact a Community Health Facilitator in your area: Jenny Turco, IH West; Betty Brown and Tanya Osborne, IH Central; Kerri Wall, IH East; or Lex Baas, Practice Lead.
by: Ruth Fennema
iven the recent increases in whooping cough and measles in our province, and concerns raised by Interior Health Medical Health Officer Rob Parker in late August through a public service announcement, IH Communications received a timely note from Ruth Fennema.
Ruth is a Public Health Nurse at the Kimberley Health Unit. Similar to Dr. Parker, she makes a great case for immunization and urges parents to take steps to protect their children. With Ruth‘s permission, @IH is please to share her letter with employees — and parents — across our region.
―Working as a Public Health nurse, I was often curious why so many parents cancelled their children‘s immunization appointments. There would be a miniscule amount of snow, their child would have a runny nose, or a friend would be visiting, and they would call to say they couldn‘t make it. I often became a little frustrated with the frequent recurrence of these situations and could not understand why these parents would do this. Eventually, I had my own newborn baby — a tiny, innocent, fragile, little one in my arms. Before I took him for his first immunizations, I paced the halls at home, repeated to myself ‗a little pain to protect him from a greater danger,‘ and had my friends encouraging me to go. The thought to call and cancel, for every reason imaginable, crossed my mind more than once. When I finally arrived at the Health Unit, I smiled at the realization that I now had a much greater appreciation and understanding of what all those parents had been going through.
“He had survived the few seconds of discomfort and I knew that he was protected from those terrible diseases!”
After the shots were finished, I felt relieved. I held a happy baby in my arms, with his tummy full from nursing after his shots. He had survived the few seconds of discomfort and I knew that he was protected from those terrible diseases Today, I am much more understanding of the parents bringing their children in for immunizations. It‘s scary, it‘s hard — but it‘s worth it.‖
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ince it began in 2005, the People Management Series has been providing leaders across Interior Health with the chance to hone their skills and be more effective in their roles. In this monthâ€™s magazine, we are pleased to acknowledge the 40 recent graduates of the program.
Andrew Braconnier Angela Trif Anita Olson Anne O'keefe Carla Kelsch Carol McIntyre Chelsea Argent Cheryl Sidenberg Clara Dionne Connie Melnyk
Dawn Cameron Donna Jansons Eileen Smith Gurmeet Minhas Irene Moncrieff James Simpson Jennifer Jacobsen Jeramiah Powell Joan Reiswig Karan Fervorn
Karen Davies Karla Warkotsch Kelsey Pasquill Ken Hutchinson Kim Robson Kirstine Hill Laureen Sommerey Lori Seeley Mark Pugh Regina Black
Robert Buhler Rosalind Woodward Roxanne Fitzpatrick Sandra Morrow Sandy MacLean Shelley Allan Shelley Vandecar Tammy Castellano Theresa Rosner Trevor Speed
People Management learning opportunities are open to IH staff in leadership roles with responsibility for managing others. The series consists of eight courses that focus on providing the knowledge and tools necessary to engage, lead, and influence others. Courses include: Foundations for Management & Leadership, Change & Transition, Resolving Conflict in the Workplace, Coaching for Engagement, Facilitating for Results, Leading Teams, Improving Performance in the Workplace, and Fierce Accountability (new this year). For those not eligible to participate, IH offers 18 self-paced courses on a variety of leadership topics such as influencing others, managing emotions at work, resolving conflict with your peers, and managing your priorities. This series is also part of our OnTrack program, a self-guided curriculum for new leaders. IH leadership development programs like these support leaders in creating environments where quality care and excellence are embraced.
L-R: Eileen Smith, Team Leader for Public Health Nursing; Karen Davies, Team Leader for Public Health Nursing; and Cheryl Sidenberg, Tobacco Reduction Coordinator.
In Their Words …
Here‘s what a few of the graduates had to say about the People Management Series:
―The PMS courses changed the way I lead. I will forever be grateful for the tools I now use regularly in my work. The facilitators were wonderful and I thoroughly enjoyed the sessions.‖ Roxanne Fitzpatrick, Community Care Coordinator
―I enjoyed most of the courses, but the networking at these courses is top of my list.‖ Irene Moncrieff, PCC Perioperative Services
―The People Management Series, and more specifically the discovery and exploration of my MBTI type, helped me to grow both personally and professionally by outlining my various preferences and providing a practice environment to challenge myself to ‗stretch‘ into the areas of less comfort in order to be a more effective communicator.‖ Jeramiah Powell, Investigation and Enforcement Officer
―I loved Coaching out of the Box and Fierce Conversations. Leadership is about conversations and listening with authentic ears. The series has given me great foundational tools to thrive in this organization.‖ Cheryl Sidenberg, Tobacco Reduction Coordinator
Top left: Jennifer Jacobsen, Team Leader, Environmental Health. Left: Angela Trif, Business Analyst. Above: Jeramiah Powell, Licensing Officer, and Lori Seeley, Practice Lead.
―As a new leader, it was reassuring to know that other IH leaders were facing the same challenges as me and this program offered a variety of options to help us work through those challenges.‖ Jennifer Jacobsen, Health Protection Team Leader
―I can honestly say these courses were life changing and have provided me with a better skill set in dealing with everyone I encounter. I feel honored, blessed, and grateful for all that Interior Health has done to further my development within the organization. I review all the courses regularly as I know it will take a few years to master all the information provided to me. I look forward to challenging myself in the future in joining more of these courses. Thank you all so very much!‖
Andrew Braconnier, Casual Housekeeping Supervisor
―The People Management Series was excellent. With the tools provided, I was able to develop my leadership skills and build a strong team. I met managers from different departments and was able to learn from their experiences as well as share my own knowledge. Each session was refreshing and I will miss attending them.‖ Karen Davies, Public Health Nursing Team Leader
―The People Management courses have enabled me to develop strong relationships with people at various levels in the organization. These courses encouraged me to never stop learning and always try to better myself and my surroundings.‖ Angela Trif, Business Consultant for Medicine & Quality Congratulations to this year‘s graduates of the People Management Series!
A B.C. Healthy Community
The Princeton community has a partnership agreement with Interior Health to create policies and environments that support health and wellness. In May this year, the elected officials from Princeton and the Regional District of the Okanagan Similkameen (Area H) participated in the inaugural Okanagan Similkameen Healthy Living forum, and this fall Interior Health will be working with local leaders to build on the momentum and enthusiasm of the forum.
At a glance Population: Approx. 2,600 Health Services: Princeton General Hospital. Economy: Forestry, ranching, tourism, and mining.
Beautifully situated where the Tulameen and Similkameen Rivers meet, Princeton is the southern gateway to B.C.‘s Interior. The Cascade Mountains, surrounding valleys, and numerous lakes make it an exceptional place to work, play, and explore the great outdoors. In town, museums and historic buildings honour Princeton‘s rich and colourful history. Its many events, tournaments, and fairs bring the community together throughout the year.
In our own words...
―Princeton offers a quiet lifestyle, plenty of clean air, and the staff is great. You get to know the community, and everyone gets to know you and trust you. It‘s great when a patient says ‗I was relieved to see a familiar face‘ when you are helping them in the Emergency Department.‖ – Dorothy Westfall, RN, Princeton General Hospital
Arrow Lake Submitted by: David Schipfel Eagle Pass Mountain Submitted by: Carole Pugle
Kelowna Mountain Submitted by: Cheryl Sidenberg
Paul Lake Submitted by: Phyllis Wilson
Where We Live & Work ... A Spotlight on Our Communities Our employees regularly share photos of the spectacular scenery that surrounds them wherever they are in the IH region. Majestic mountain ranges, pristine pine-fringed lakes, blossom-filled orchards, abundant vineyards, and thick forests alive with wildlife are just some of the beautiful things that make up these places we call home. Covering over 215,000 square kilometres, Interior Health is diverse in nature and composed of vibrant urban centres and unique rural communities. This @IH feature shines a spotlight on many of these places â€Ś and perhaps will entice you to add them to your travel wish list. This month we feature photos near Nakusp, Revelstoke, Kamloops, and Kelowna.
Submit your photos of the beautiful places that make up IH: InsideNetWebmaster@interiorhealth.ca
snapshots from the region ... Northern Stâ€™atâ€™imc Health Leadership invited the physicians in their area to dinner on Sept. 18 at the Xwisten Health Centre at Bridge River. Over a delicious homemade meal, several health-care partners, including Interior Health representatives, discussed the future path for Aboriginal health care. Xwisten Health Co-ordinator Fay Michel and T'it'q'et Community Representative Genny Humphreys present blankets to two physicians in attendance Dr. Anna Davies and Dr. Erica Casey. Each of the six GPs received gifts of appreciation.
Bald is beautiful, especially when it is for a good cause! Polson Place staff Barb McKenna (left) and Brad Albrecht, with resident Marlene Mathers, took part in a charity head shave, raising $550 for the Okanagan Quality of Life Society. Hairdresser Sandy Spinks did the honours. So far more than $1,000 has been raised for the Society to purchase a pontoon boat which will take residents of Polson and other facilities out on the water on warm summer days.
Here is the face that greets people who come to the Clinton Regional Health and Wellness Centre in the Cariboo. Primary Care RN Meghan Nairn (left) is the only health professional in town most days and she enjoys the community she joined last February. There is a sign in the clinic that reflects the history of the town when it was known as the "47 Mile" post on the Gold Rush Trail. The Village of Clinton was incorporated July 16, 1963.
Nancy Garrett-Petts, a clinical practice educator at Royal Inland, hangs out with Dr. Sheldon Cooper from The Big Bang Theory (OK, maybe it was a reasonable facsimile of the good doctor). Sheldon — known for his germophobia — helped Nancy spread the word about the importance of good hand hygiene practices. Nancy loves the television show that features pop-culture icon Sheldon, and she also loves to create educational opportunities that capture the attention of staff. She combined those two loves for this eye-catching display.
Manager Anne O’Keefe was among the speakers who addressed staff, volunteers, past and present clients, and other community partners at the Central Okanagan Hospice House on Friday Sept. 13th. The occasion was a garden party to mark the facility’s fifth anniversary, and it included speeches that were at times highly emotional. The Central Okanagan Hospice House provides people who are dying, and their families, with high-quality hospice palliative care in a tranquil home-like setting where patients are encouraged to “live” until they die.
Brain injury, with a focus on concussions in sport, was the topic of an evening dinner meeting, in support of the Kamloops Brain Injury Association (KBIA), on Sept. 5, 2013. Members of the expert medical panel included Kamloops neurosurgeon Dr. Richard Brownlee (left) and Royal Inland Hospital ER Dr. Todd Ring (centre), who is also Interior Health’s Medical Director, Emergency Services. KBIA president Dave Marr (right) provided an overview of the association. Among the important information offered was an online link to a Pocket Concussion Recognition Tool for parents, coaches, teachers, or other people who may have contact with a person who may be suffering from a concussion.
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