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Mutual Funds Retirement Counselling Tax Investment Planning Life & Disability Insurance* *Insurance products provided through Dundee Insurance Agency Ltd.

February 2011


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business to business | homes and lifestyles

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Chamber of Commerce


Real Estate


News and information

TFSA–A good deal from CRA

New homes in Guelph’s old core

Health, Arts & Trends

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LYON FINANCIAL SERVICES Investments & Insurance Financial Services

One Lyon Avenue, Guelph 519-766-0001 Innovation Guelph was launched in January at the Chamber of Commerce Guelph Technology Economy event. The Guelph-based regional innovation centre will provide services including Business Acceleration Programs for start up or young innovation businesses, and Industry Academic Collaboration Programs for all businesses up to and including multinationals. Members of the Innovation Guelph team are pictured above: l to r, Brian Cowan, Bill Mullin, Anastasia Ziprick, Kirk Roberts, and Lloyd Longfield.

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Sustainability–simply put it is conserving an ecological balance by avoiding depletion of natural resources. In business it involves the simultaneous pursuit of economic prosperity, environmental quality and both social and cultural equity. Often referred to as ‘People, Planet, and Profit’. Over the past three years a group of leaders from business, academia, and local government have been working together to promote economic, social, and environmental sustainability in the Guelph community. Starting out as Guelph Sustainable Solutions the project began in early 2007, when the University of Guelph held a one-day conference on "Aligning Cities and Universities for the Benefit of the Environment” where

the main topic was how to create greater engagement between cities, business and universities. Meetings were held with the Mayor to form a partnership to support and profile the city as a model of sustainability. Sustainability Partners include the City of Guelph, The Co-operators, the Guelph Chamber of Commerce, Guelph Hydro Inc, Linamar, McNeil Consumer Healthcare, Meridian Credit Union, and the University of Guelph. Now known as Sustainability Guelph, the mission of the project is to encourage all private, public and non-profit sector organizations in Guelph to incorporate sustainability principles into their business practices. The project received an $86,300 grant from the Ontario Trillium

Foundation, which has gone to creating a website, and supporting various educational events and conferences. A resource for the community, allows organizations to find out about sustainable measures in the community and to share sustainable practices. The website promotes sustainable efficiency, within economic, environmental and social processes, as the key to the long-term viability of any business or organization, regardless of its location. Encouraging decisionmakers to find solutions to generate those efficiencies within the local community. Local businesses can log in to share their success stories from across all sectors including energy efficiency, building construction, to food manu-

by Heather Grummett

facturing or waste management. The stories are intended to provide a guide to the various solutions that are available. Sustainability Guelph’s goal is to have 100 businesses participate on the website by December 2011. “I am thrilled that, through Sustainability Guelph, business and community leaders are championing sustainability in their organizations,” said Mayor Karen Farbridge. “An important benefit of becoming a more sustainable community is that it makes Guelph more competitive and attractive to investment.” The website tool kit also includes various resources for businesses and organizations to benefit from. One resource within the community, the Sustainability Learning Centre focuses –continued on page 8

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Don’t miss out on these UPCOMING EVENTS

Diversity in Guelph Businesses

February 2011

Lately I have come across diverseness in a diverse way in Guelph businesses. Our range of businesses is truly impressive, and the range of diversity of the people working within these businesses Lloyd Longfield is equally impressive. During a recent visit I noticed Canadian Solar is well into setting up their plant. A team from Japan was in one room discussing equipment being started up, while another team from China was going over production layouts. Spanish and German experience was also being put to use to problem solve.We discussed the plans for a job fair to be set up in February, and where connections could be made within Guelph to provide support.

February 18 - Breakfast Academy - Being a Good Boss is Good for Business at Holiday Inn Guelph Hotel & Conference Centre, from 7 to 9 a.m. February 22 - Business After 5 at CGL Manufacturing Inc. from 5 to 7 p.m. February24 - GPI Breakfast “From R & D to Commercialization” from 7:30 to 9 a.m. at the Delta Hotel and Conference Centre. February 28 - Chamber Pub Night at Montana’s Cookhouse from 5 to 7 p.m. March, 2011

At the Rotary Club of Guelph South, this small but mighty group, is completing plans to go to Nicaragua to assist entrepreneurs to set up shop, including marketing products provided from Guelph. Lists were being made to get pens and books into schools as one member was planning a two month trip there. A photo on the wall showed appreciation from Sunrise Therapeutic Riding and Learning Centre, where their club supports children with special needs accessing therapeutic riding. Recently Future Watch held a one day session on connecting new Canadians to jobs in the environmental sustainability sector. A hydrogeologist from Nigeria discussed volunteering his expertise in local business to gain Canadian experience around groundwater issues. A chemical engineer discussed his work internationally with converting biomaterials to biodiesel, looking for local businesses involved in alcohol conversion processes. I also met with a local business that has invented systems to apply fertilizer in quantities that only plants can absorb, reducing leaching of nitrates into the soil. Another Guelph firm has invented a process to remove nitrates from ground water going to water treatment plants. One on prevention, the other on treatment, Innovation Guelph is providing support to get these technologies to the global market. Another in depth conversation was with one of our local manufacturers who provided input for a soon to be published Organization for Economic Co-operation and Development (OECD) report.The report focuses on improving skills competitiveness and productivity for businesses.The Chamber will share this information with our manufacturers who volunteer time and talent to improve our local labour force to create more local jobs. Clusters of businesses get together regularly at the Chamber to share best practices, and this report will come from businesses in 17 countries. This month will begin with the Chamber Executives of Ontario meeting in Oakville to share ideas between 120 Chambers from all parts of the province on how we can support some fantastic people in our communities. Small wonder we live in such a great country: we have diversity on our side.

March 21 - Chamber Pub Night at Kelsey’s Guelph from 5 to 7 p.m. March 22 - Business After 5 at Synn Studios from 5 to 7 p.m. April, 2011 April 6–Tabletop Tradeshow at Cutten Fields (formerly Cutten Club) from 4 to 7:30 p.m.

April 15 - Breakfast Academy - Managing in a Multi-generational Workplace at Holiday Inn Guelph Hotel & Conference Centre, from 7 to 9 a.m. April 18 - Chamber Pub Night at Casey’s Grill & Bar from 5 to 7 p.m. April 26 - Business After 5 at Meadowville Garden Centre from 5 to 7 p.m. May, 2011 May 16 - Chamber Pub Night at Crabby Joes from 5 to 7 p.m. May 20 - Breakfast Academy - Advantages of Establishing Boards of Directors/Advisory Boards for Small Business at Holiday Inn Guelph Hotel & Conference Centre, from 7 to 9 a.m. May 24 - Business After 5 at University of Guelph - School of Engineering from 5 to 7 p.m.

NEW CHAMBER MEMBERS: 5 Star Water Solutions Guelph, 208A Yorkshire Street North, Unit A, Guelph, ON, N1H 5C1. (519) 227-1807 Aldershot American Express Travel, 55 Wyndham Street North, Guelph, ON, N1H 7T8. (519) 763-8300 Body Innovations Inc., 5420 Highway 6 North, Orchard Park Office Centre, Suite 315, Guelph, ON, N1H 6J2. (519) 716-0578 Canpages, 240 Holiday Inn Drive, Unit F, Cambridge, ON, N3C 3X4. (519) 651-0185 Clear Path Chiropractic Health Centre, 3 Paisley Street, Guelph, ON, N1H 2N5. (519) 265-4204 Inc., 370 Stone Road West, Box 25085, Guelph, ON, N1G 4T4. (905) 515-2627 Cualli Ohtli Digital Marketing, Guelph, ON. (519) 820-0181 Curtis-Villar Chartered Accountants, 30 Norwich Street E., Guelph, ON, N1H 2G6. (519) 763-2268 Down To Earth Solar Power Inc., 133 Dufferin Street, Guelph, ON, N1H 4A9. (519) 820-2874

Eramosa Physiotherapy Associates, 380 Eramosa Road, Unit 28, Guelph, ON, N1E 6R2. (619) 787-9950 Innovation Guelph, 42 Wyndham Street North, Suite 402, Guelph, ON, N1H 4E6. (519) 265-4495 Intelligent Power Solutions Inc., P.O. Box 429, Rockwood, ON, N0B 2K0. (416) 459-6599 Kimitek Inc., Guelph, ON. (519) 748-8764 Kiwanis Club of Guelph, Box 241, Guelph, ON, N1H 6J9. (519) 836-8131 Ontario Centres of Excellence Inc., Southwestern Ontario Region, 295 Hagey Boulevard, Suite 12, Waterloo, ON, N2L 6R5. (519) 998-2476 Sealy Karate Schools, 10 Speedvale Avenue East, Unit G, Guelph, ON, N1H 1J3. (519) 821-5425 Small Job - Call Bob, 19 Bishop Court, Guelph, ON, N1G 1R8. (519) 821-0689 Speed River Bicycle Inc., 135 Wyndham Street North, Guelph, ON, N1H 4E9. (519) 824-9371 VeriGreen Inc., 20 Lindsay Road, Cambridge, ON, N1R 7K6. (519) 653-6000

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Business and Personal Finance TFSA–a good deal from CRA by John Moran Ontario AGRICentre 100 Stone Road West, Suite 301, Guelph Telephone: 519.822.4680 Fax: 519.822.1583 Toll-Free: 1.866.658.0092

As the Tax Free Savings Account (TFSA) moves into its third year of existence the amounts that one can invest is becoming more meaningful and will continue to do so. As cumulative contribution limits increase so does the opportunity to avoid more income tax on investment income. Simply put, if you have two identical investments, one in a TFSA and the other in a non-registered product outside a TFSA, the rate of return on the TFSA investment will be greater due to the elimination of the tax component. This provides for greater compounding opportunity and more available cash when liquidated.

Along with the tax saving a TFSA offers additional benefits:

Among the benefits is the ability to utilize a wide range of investment products. Certainly for speculative • One can draw monies from a TFSA whenever he\she wants (depending funds or equities (small caps) the high on the type of investment product) potential earnings these might generate are well suited to the TFSA product. As • There is no income requirement to contribute to a TFSA (as opposed to well a number of financial advisors regard the TFSA as a good alternative RRSP's) to putting all ones savings in an RRSP• Unused contribution room can be especially considering the restrictions carried forward indefinitely and high tax rates earned on RRSP • There is no age requirement that income. forces you to collapse the plan Although contributions to a TFSA • There is no lifetime limit on contriare not tax deductible there is no quesbutions • The TFSA limit of $5000 will increase tion that the advantages outweigh the disadvantages of putting investment with inflation in $500 increments. dollars in such a plan. The basic rules

Will you be able to enjoy your retirement? by Jorden MacLean If you think all RRSP’s are the same, think again. If you buy your RRSP’s from a bank or mutual fund company, you might be limiting your options. That’s because investment funds offered by the banks and mutual fund companies do not provide the same benefits and guarantees as segregated funds offered within policies sold by life insurance companies. Does your Bank or mutual fund company offer all of this? • Maturity and Death Benefit Guarantees • Resets on guarantees to lock-in growth • 45 years of solid investment performance • Segregated Funds and Guaranteed Interest Options in a single policy • Potential for creditor protection • Freedom from estate or probate fees • Personalized service and professional advice as per Empire Life When retirement approaches, you face new financial planning issues and risks. One key concern is suffering a significant market downturn. If your investments lose value near the time you retire, your income could suffer throughout all of your retirement years. Of course you could choose a very conservative portfolio to help protect against market volatility. But would that generate enough income to live on and to outpace inflation? What if you outlive your money?

How can you enjoy your retirement years if you’re worried about your investments and income? You can use the Class Plus Retirement Income Program primarily to withdraw income during your retirement, or you can start earlier and also use it to accumulate wealth before retirement. Class Plus Retirement Income Program at a glance: • Income guaranteed for life • Use non-registered investments, RRSP’s or RRIF • Income Base before retirement has potential to grow every year • Market downturns do not reduce your income base before age 65 and do not affect your guaranteed income after age 65

• • • • • •



surrounding TFSA plans are not complex but do consult with your financial advisor before moving ahead to ensure potential tax issues are avoided. CRA does not give us much so take advantage of what they offer! John Moran BA, EPC, President of Lyon Financial Services, 519-766-0001 or

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Funeral Home and Chapel Ltd.

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Pre-arranging one's own funeral is now widely practiced across Canada. Gilbert MacIntyre & Son have been helping individuals and families with funeral prearrangements for almost 80 years. If you would like to make an appointment to discuss prearrangements, please contact us. Or, if you like, you can prearrange your funeral online. You will be asked the same basic questions you would in a one-on-one prearrangement meeting; but within the "comfort" of your own lifestyle. Our experience in dealing with prearranging funerals has lead to the development of the GILBERT MACINTYRE & SON TRUST PLAN for those who wish to pre-pay their funeral expenses. February 2011 page 3

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The GILBERT MACINTYRE & SON TRUST PLAN retains all the advantages of the pre-arranged funeral, but goes further with respect to the financial advantages. · The GILBERT MACINTYRE & SON TRUST PLAN is hedge against inflation. The cost of the funeral will never increase, no matter how long it is before the funeral services are required. · Pre-payment reduces the financial demands on the survivors. Costs will be paid out of income now, rather than from much needed funds of the estate. · Like a paid-up life insurance policy, this plan is of immediate and far-reaching benefit to survivors.


· Interest on funds held in a GILBERT MACINTYRE & SON TRUST PLAN is tax free. · The GGILBERT MACINTYRE & SON TRUST PLAN may be purchased on a convenient time payment plan. Usually the prearrangment service is entirely paid for by the time it is needed, thereby relieving the family of expense at the time of the funeral. · Money is held in trust and fully refundable any time.

The GILBERT MACINTYRE & SON TRUST PLAN is designed to comply with all regulations under the Funeral Services Act of Ontario and is fully insured.


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Business to Business

Profiles, Technology, Legal, News & Announcements

Publisher’s message Welcome to our first issue of Business Venture 2011. As we enter our 18th year, our publication, as well as our business community, continues to grow and evolve. The New Year brings many changes across Guelph’s business sector. In this issue learn about two Guelph environmental initiatives that are building momentum–Sustainability Guelph (as shown on the cover) and Transition Guelph (page 6). Affiliated with Sustainability Guelph, the Chamber of Commerce has also been involved with the creation of a Guelph based regional innovation centre–Innovation Guelph (page 6). Plus, the University of Guelph continues to promote their BetterPlanet Project–a $200-million campaign to improve the quality of life for people around the world. The Guelph and District Real Estate Association now has their own thriving real estate publication; the Downtown Guelph Business Association will soon hire a new Executive Director; and a new city council has entered city hall. The Guelph & District Human Resources Professionals Association presented the 2011 Employer of Distinction Award–congratulations to

New WDG Public Health Centre Construction will begin this summer on a new office location for Wellington-Dufferin-Guelph Public Health. The 58,000 square-foot facility, on Chancellor’s Way in Research Park North, will provide clinical space, expanded services, teaching rooms and staff work space. The Board of Health identified the need for a new facility in 2002. The need became urgent in 2007 when Public Health staff vacated offices on Delhi Street due to asbestos contamination. Staff relocated to a renovated warehouse space to deliver programs and services from the temporary location on Southgate Drive. "We are very pleased with the accessibility of a central location. A new, larger facility will allow us to meet the needs of our clients and community partners", said Dr. Nicola Mercer, Medical Officer of Health and CEO. "The Board is confident the new site will serve the needs of the public for the next 50 years." Financial concerns were raised, for funding of the $17-million project. While the province pays 75 per cent of the operating costs, with the City of Guelph, and Wellington and Dufferin counties dividing the remaining costs–it appears the construction costs may fall solely on the municipalities in the area served by the health unit. A cost to the City of Guelph, estimated at $10-million. The new health centre is scheduled for completion by the end of 2012.

The Ontario Ministry of Agriculture, Food, and Rural Affairs (OMAFRA) for being recognized this year (page 5). Also many organizations will celebrate their important milestones such as the 25th anniversary of the Guelph & District Multicultural Festival this June. Day to day, people often say everything seems the same, without realizing how many exciting changes are constantly happening within our community. As always we continue to be your local business news source. Our next issue of Business Venture is distributed on April 20. Feel free to contact our Editor with your business news at

Mike Baker Publisher. Venture Guelph Publications Ltd. Guelph, Ontario

Waking up from the absentee nightmare submitted by Bensol Consulting Inc. Decreased productivity and the costs associated with training replacement workers are just two side effects of the new ‘lean’ workforce with which managers are expected to contend. Increasing WSIB rates, skyrocketing benefit premiums, and persistent legal expenses, continue to distract employers from what should be the true focus of their business. With companies forced to cut staff and overload remaining employees–absenteeism is on the rise–and it’s continuing to frustrate managers everywhere. While cuts to personnel and benefits programs may appear the logical choice–don’t be fooled. Stress, and poor lifestyle choices among your employees, is costing you. • 33% of the Canadian workforce has considered a leave of absence due to stress, which increases to 63% for those in poor or very poor health. • 1.4 million working Canadians suffer from depression. In Canada, mental health claims are the fastest growing category of disability costs. Disability (all sources) accounts for 4 12% of payroll costs. • 75% of workplace productivity losses are related to employee lifestyle choices. • Overweight males between 18 and 54 are four times more likely to miss work due to illness. • Young adults, 18 to 34 years of age, were far

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more likely to contemplate an extended leave of absence. This represents a cultural shift–indicative of future trends. Your already tight budget is straining at the seams, while increased financial stressors are taking their toll on your employees. View each employee’s health as a resource to be maximized–not a problem to be managed. Offer opportunities for your employees to embrace wellness in their work and private lives. Consider providing: A gym membership or partner with a fitness facility to offer a preferred rate Install a water cooler with water bottles Stress management seminars Smoking cessation workshops and product vouchers; gums and patches can be cost-prohibitive for many employees Financial management clinics Dietary guidance seminars–featuring a quality nutritionist Offering or reminding staff of an existing Employee Assistance Program

programs, medical costs drop by $3.25 and absenteeism costs by $2.75. • Improving employee stress levels can save an employer $925 annually. • Employees who stop smoking can save you approximately $3,400 per year. • Active employees are 25% less likely to suffer a workplace injury. A wellness plan should be tailored to the size and culture of your organization and doesn’t need to be costly or overwhelming Sources: The sanofi-aventis Healthcare Survey 2010; Sun Life Canadian Health Index; Region of Peel–Healthy Workplace; Canadian Healthcare Trends Report 2009

Michele Mactaggart, RHU, Bensol Consulting Inc. 519-829-2860.

An emotionally and physically healthy workforce will impact not only the financial success of your business by reducing premiums and improving efficiency, but will also translate into improved employee satisfaction and retention. • For every $1 spent on wellness/prevention

business to business | homes and lifestyles 2011–The opinions and stories that appear in the columns of Business Venture are for information purposes only. Statements and opinions within the pages of Business Venture are those of the writers and do not necessarily represent those of the publisher, advertisers or Venture Guelph Publications Ltd. This issue: 12 pages without any inserts. 519-824-1595


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Computer and Technology Specialists LENOVO and ERGOTRON–Authorized Dealer • Business Desktops, Laptops & Servers

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Business to Business

Profiles, Technology, Legal, News & Announcements

Media release

Local business recognized with Employer of Distinction Award The Guelph & District Human Resources Professionals Association (GDHRPA) is proud to announce the recipient of its third annual Employer of Distinction Awards. The awards recognize local companies for being outstanding employers who shape organizational excellence and raise awareness of the Human Resources Profession through their

organizations’ success. The GDHRPA is pleased to recognize The Ontario Ministry of Agriculture, Food, and Rural Affairs (OMAFRA) as the 2011 Employer of Distinction. This organization, among other things, is commended for its outstanding collaboration with the University of Guelph, focusing on students and providing profession-

al development through co-operative education programs. The Award was presented during the GDHRPA’s January chapter event held at Springfield Golf & Country Club. OMAFRA received an award to display at its workplace, as well as the right to promote itself as an Employer of Distinction for the year 2011.

The Guelph & District Human Resources Professionals Association was established in 1953 to promote the value of people in achieving the business goals that result in organizational success. It provides resources and education to Human Resources Professionals within the Guelph community and surrounding areas.

Media release

Skyline–top winner at industry awards The Federation of Rental Housing Providers of Ontario (FRPO) recently held their annual M.A.C. (Marketing, Achievement & Construction) Awards Dinner & Gala in Toronto. FRPO is Ontario's leading advocate for quality rental housing and has more than 800 members representing over 250,000 rental suites across Ontario. A unique forum for recognizing excellence in the residential rental housing industry, top performers are awarded in 16 key categories. From over 120 unique submissions, Guelph-based Skyline, a private real estate investment trust and property manager, took home four of this year’s awards. For the second year in a row, Skyline was awarded the “Outstanding Community Service Award”. Presented to a company that goes above and beyond to give back to their community, Skyline’s endless list of charitable initiatives, community efforts and ongoing tenant support programs continues to raise the bar for their industry peers. “Skyline has been an outstanding community supporter. Their generosity and many contributions have allowed us to promote the healthy development of children and youth in our community,” said Rose Silvestro, Executive Director of

Big Brothers, Big Sisters of Guelph. “Through their generous support, over 680 children were served in 2010”. Skyline also received the “Rental Development of the Year” award for its Place Sainte Marie development in Haileybury, ON. This unique construction and restoration project transformed an 80-year old convent into a fully functional assisted living apartment building that now caters to the needs of the area’s senior population. “It was a much greater challenge than building from scratch” says Roy Jason Ashdown, Founder & Chief Operations Officer of Skyline, “but it was important for us to preserve the true character and heritage of the building and by bringing the home support provider [Temiskaming Home Support] into the building we have ensured that our residents will live happier, healthier and independently for many years to come”. Skyline was also awarded “Resident Manager of the Year” for a remarkable on-site building staff at one of their London, ON properties and the “Curb Appeal, Rental Development” award for their renovation project at their 55 Yarmouth Street building in Guelph. “Being recognized in one category is an incredible honour and accomplishment, but to win in

four categories puts Skyline in a group of their own and makes them one of our industry’s true leaders and achievers” says Vince Brescia President & CEO of FRPO. “To win the “Outstanding Community Service Award” for the second consecutive year is a true testament to the commitment and dedication of our Skyline Team. We are proud to be the exam-

ple of true social responsibility and are thankful that our staff, investors and business partners support us in our many charitable endeavours and allow us to give back on their behalf. Without the support of our valued investors and business partners, we would not be in a position to do all the good we do in our community” adds Roy Jason Ashdown.

Awarded by the Federation of Rental Housing Providers of Ontario, Guelph-based Skyline accepts the Outstanding Community Service Award. Pictured from left to right are Roy Jason Ashdown, Chief Operations Office & Co-Founder; Marissa Morettin-Teeter, Director of Investor Relations; and Jason Castellan, CEO & CoFounder. photo supplied


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The Guelph & District Human Resources Professionals Association is proud to recognize and congratulate the recipient of the 2011 Employer of Distinction Award:

Do you know an Employer of Distinction?

Employer Distinction

Ontario Ministry of Agriculture, Food and Rural Affairs

We sincerely thank all the nominees. visit for information on the 2012 Employer of Distinction Awards

October 29, 2010

February 2011 page 5



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Innovation Guelph


Transition Guelph Transition Initiatives are an emerging and evolving approach to community-level sustainability. Transition Guelph is a group of local residents who have come together with the shared vision of building resilience and sustainability into the community in response to the challenges of peak oil, accelerating climate change, and global economic instability. The initiative promotes finding solutions to these challenges from within the community, rather than from bringing experts and consultants in from outside the area. However, the idea of increasing resilience and building a stronger local economy does not discourage the importance of commerce outside the community, it simply encourages prioritizing the local over the imported. Transition Initiatives are based on four key assumptions: • Life with dramatically lower energy consumption is inevitable, and that it is better to plan for it than to be taken by surprise. • Towns and cities presently lack the resilience to enable them to weather the severe energy shocks that will accompany post-peak oil. • Communities have to act collectively, and they have to act now. • By unleashing the collective genius of those

within the community to creatively and proactively design an energy descent, transition towns can build ways of living that are more connected, more enriching and that recognize the biological limits of the planet. • Transition communities are based on the concept of resilience within an ecosystem– from an individual person to an entire economy. Resilient systems adapt as needed, maintaining the ability to function through external shocks. Systems absorb disturbances and reorganize, retaining essentially the same function, structure, identity and feedbacks while undergoing change. Initiatives so far have included creating community gardens to grow food; and business waste exchange, which seeks to match the waste of one industry with another industry that uses this waste. Started in 2005, in Kinsale, Ireland and Totnes, England by environmentalist and permaculture designer Rob Hopkins, the initiative now has over 275 official Transition Towns worldwide, with sixteen in Canada. For more information on Transition Guelph visit

Over the past year the Guelph Chamber of Commerce has been working with the Ontario Ministry of Research and Innovation to create a Guelph based regional innovation centre, one of 14 across the province. Innovation Guelph was launched at the Chamber’s Guelph Technology Economy event in January 2011, under the directorship of Kirk Roberts. The mission of Innovation Guelph is simple: “To help enterprises start, grow and thrive.” Initially the staff of five includes an executive director, entrepreneurs in residence, administration staff, and a project coordinator. Innovation Guelph also shares services with the Guelph Chamber of Commerce to make the most of efficiencies between the two organizations. Two basic groups of services include Business Acceleration Programs for start up or young innovation businesses, and Industry Academic Collaboration Programs for all businesses up to and including multinationals. Innovation Guelph’s programs and services will act as a catalyst for innovation and commercialization, creating synergy between academic, government and private organizations by leveraging local capacity. The goal is to stimulate sustainable companies and jobs, improve productivity, and close the “Innovation gap” to improve our position in the local and global markets. As a part of the Ontario Network of Excellence Innovation Guelph will assist innovators & entrepreneurs to obtain investment, funding and resources, business advisory and education services, and peer-based business support here in Guelph, and also connecting to expertise across the ONE network across the province. Making business to business connections has been one of the main goals of the Guelph Chamber of Commerce for over 142 years. Innovation Guelph takes this to another level, and brings a level of business support to Guelph that will lead us into the new Technology Economy. Our collaborative community has always been a leader in new ways of doing things and new ways of thinking. The partnerships we have between education, business, and government continue to come together in projects such as Innovation Guelph. Please join the Guelph Chamber of Commerce in welcoming Kirk Roberts and his team at Innovation Guelph into our community. This new social enterprise is a key connector between other business support agencies in Guelph and will enhance our prosperity for many years to come. More information can be found on the website l to r: Brian Cowan, Bill Mullin, Anastasia Ziprick, Kirk Roberts, and Lloyd Longfield.

Business Venture is growing to include a section on Guelph environmental initiatives. Are you contributing to a Green Guelph? If you have green business news or advice to share, please email us at

The Ontario Home Energy Savings Program (OHESP) coming to a close Despite the federal government’s decision to cancel its contribution to OHESP in March, 2010, the Government of Ontario will continue its funding to help residents achieve their home energy efficiency goals until the scheduled close of the program in March of 2011. Ensure that you have done all your eligible retrofits and have your post-retrofit (second) audit done by the March 31, 2011 end-date. Your Auditor will submit the necessary paperwork in order for you to qualify for OHESP rebates. Ontario’s updated long-term energy plan, Building Our Clean Energy Future sets ambitious North American leading conser-


• Multi Residential• Commercial • Industrial • Project Management LOCALLY BASED–ON CALL

vation targets–calling for conservation of 4,550 MW by 2015 and 7,100 MW by 2030, the equivalent of taking 2.4 million homes off the grid. The plan also proposes providing continued support for home energy audits to help Ontarians identify areas where they can improve their energy efficiency. A new suite of conservation programs for residential consumers are available province-wide as of January 2011, offering incentives, rebates, and in-store coupons to help Ontarians conserve energy and save money. For more information visit

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2011–The opinions and stories that appear in the columns of Business Venture are for information purposes only. Statements and opinions within the pages of Business Venture are those of the writers and do not necessarily represent those of the publish519-824-1595 Pick-up & Delivered Business to Business: Guelph, Fergus and Elora via Canada Post er, advertisers or Venture Guelph Publications Ltd. This issue: 12 pages without any inserts. February 2011 page 6



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Real Estate

New Homes, Residential & Commercial

New homes In Guelph’s old core–Historic Stewart Mill Guelph’s much-loved downtown neighbourhoods lack one thing the suburbs have in abundance: new housing. Many Guelphites prefer to live downtown in older homes in older neighbourhoods. But an increasing number of downtown residents whose kids are launched want more of a “lock-and-go” lifestyle. Are they out of luck? Almost. Only one new development has been built in downtown Guelph in the past five years: the town homes Historic Stewart Mill. And they are two-thirds sold. Anyone who wants to live downtown in a new home has to act fast. Many Guelph residents don’t know about this attractive, stone-clad enclave of 39 units because building only started this past fall. Quietly away from busy streets, it’s very close to the Eramosa River, tucked into a hill beside the already-converted old Stewart Mill and across from the Guelph Youth Music Centre. “We’re creating homes that are downtown yet nicely removed from all noise and congestion,” says Charlie Kuiken, president of Charleston Homes, the developer of the project. A short stroll from Guelph’s downtown restaurants, bars, and services, Historic Stewart Mill is also just steps from the Eramosa River and Goldie Mill park. For commuters, it’s a convenient walk to the Guelph train and bus stations. GO Train service is scheduled to begin in 2012. Charleston Homes has a reputation for

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building quality homes and Historic Stewart Mill is no exception. More spacious than most infill developments, the homes have been flexibly designed for people with different lifestyle priorities. The upper row of spacious three-bedroom Terraced Townes have small private yards and large two-car garages that back onto a wide rear alleyway. The 2,620-square-foot Flex Townes fronting Cardigan Street have garages

and substantial home offices, as well as basements and balconies off the secondfloor kitchen. The affordable Garden Lofts feature 12-foot ceilings and an open-concept plan for singles or young couples looking for convenience living in the downtown core. “Now that the exteriors are being finished,” says Kuiken, “prospective owners can visit to get a feel for the care being taken to make these homes special. We’re

very aware of how rare it is to find land downtown that can be developed. So we’re building new homes of lasting value.” The remaining 10 homes in the Historic Stewart Mill project are being shown Saturday and Sunday 12 to 5 pm, Monday to Wednesday 1pm to 7pm and Thursday and Friday by appointment only. For more information call the Stewart Mill sales office at 519-823-1900

55 Woodlawn Road West, Guelph Approx. 3,000 SF of storage/office space available in high-traffic area. Adjacent to Home Depot. Portion of fenced-in area also available. Ideal for contractor. Rental Rate: $10.00/Sq.Ft. Gross!!

485 Silvercreek Parkway North, Guelph

30 Hayes Avenue, Guelph

2,160 Sq.Ft. available in plaza located at Woodlawn Road and Sivlercreek Parkway. Easy access from Hanlon Expressway. Ample free on-site parking. Minimum Rent: $11.00/Sq.Ft.

+/- 3,600 SF industrial building for lease in central location. Grade level loading, 500 Volt electrical service. Centrally located with easy access to York Rd. (Hwy. 7) and Victoria Rd. Minimum Rent: $4.55/Sq.Ft.

51 Woodlawn Road West, Guelph Commercial space for lease in high-traffic location. Conveniently located close to Home Depot and Wal-Mart development. Ideal for restaurant. Outdoor patio possibility. Approx. 400 SF in basement with office and washroom. Minimum Rent: $16.00/Sq.Ft.

15 Surrey Street West, Guelph Approx. 2,537 Sq.Ft. available in professional service plaza. Free on-site parking. Close to downtown amenities. On busroute. Located next to established medical centre. Ideal for professional/medical office. Minimum Rent: $14/Sq.Ft.

161 Waterloo Avenue, Guelph Professional second storey office space for lease in recently renovated building. Central location. On-site parking available. Minimum Rent: $750.00/Month.

Park Capital Inc., Brokerage 76 Dawson Rd., P.O. Box 923 Guelph, ON N1H 6M6 Tel: (519) 824-9900 - Fax: (519) 824-2471 Email:


The Realtor and its agents have relied upon the owner and other sources for the information provided in this material and although we believe it to be substantially accurate, it is all subject to verification by the prospective purchaser or tenant and his/her/its respective legal, tax and other advisors. The Realtor and its agents assume no liability for the accuracy or use of this information in any manner by anyone and reliance upon or use of this information by anyone is solely at his/her/its own risk. The Realtor and its agents reserve the right to change prices, terms and other conditions or withdraw the property from sale and/or lease without notice. This material does not constitute an offer for sale or lease. Not intended to solicit properties currently listed for sale or lease, or to entice parties to breach any existing agency contracts.

February 2011 page 7


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Sustainability–continued from page 1 on the development of green core competencies within business. President Kathryn Cooper was a guest speaker at the Second Annual Sustainability Workshop, which took place in January 2010, at the Linamar Training Centre. Having attracted approximately 100 participants, Cooper spoke on eco-business zones as a tool for community sustainability. A proven concept, the largest zone in North America is at the Toronto Pearson International Airport encompassing 12,000 hectares and over 12,500 businesses. Under this model, businesses within a geographical region share knowledge, skills and utilize neighbouring resources, working together to decrease their use of energy and water, lower their emissions and waste, and decrease their overall environmental footprint. Cooper has been promoting within the City and the Chamber of Commerce the development of an eco-business zone for Guelph–an initiative that can simply start with getting to know your neighbours and their “best practices”. “Companies are surprisingly willing to share their eco-efficiency practices,” says Cooper, “particularly if the company next door is not a competitor.” As eco-business zones develop there are opportunities for projects such as industrial symbiosis. In this case, waste materials from one company can become the inputs for another. In a real “win-win” scenario costly imports from outside the region are avoided and waste disposal costs for the other company and the munici-

What does your employee handbook say about your organization? by Gayle Stafrace Orientation of new employees is such an important process; its part of that “first impression” that is created from the first moment a candidate comes in for the interview, through to welcoming the employee into your organization. How do we show employees, who we truly are as an organization? How do we communicate what our business is about, what the important values are, our culture and our business strategies–all rolled up into one single message that jumps out and tells the employee–we’re glad you’re here! You’ve made a great choice and we think that you will be a fantastic addition to our business family! Investing the time in a meaningful orientation process should convey this message and should also include a tool that will welcome your new employee. This tool should help that employee to understand what your business is really about and how to navigate and grow within it–the Employee Handbook. All too often, I see documents that are either stuffy looking, way too much to read or thrown together as a quick thought, on a few pages, with a staple.

For a client, I was able to come up with an Employee Handbook that spoke to the organization. The cover page illustrated who they were, their product and what was important to their business in an artistic format that was favorable to their environment. The first page was the President’s message that spoke about their important values and business strategies, followed by a user-friendly format of policies and procedures, and the rules of the organization. These policies and procedures were simple and straightforward, followed the appropriate legislations, without all the extra hoopla, and captured the practices that were important to the way that they do business. Having these policies and procedures in a small binder will make it convenient for future updates and will allow for easier handling. When you look at this document, it should be a piece of your business and hopefully appealing enough to be continually read and referred to. Gayle Stafrace, CHRP, GSC Human Resources Professional Services, 519-830-0863.

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pality are reduced or eliminated. “For many businesses, sustainability is about getting back to natural cycles,” adds Cooper. “For too long our industrial model has been a take-make-waste process. If we can minimize our environmental footprint and then move to closed loop processes within an eco-business zone we can really shift our use away from scarce resources.” Cooper notes that this model has been successful at the municipal and company level. It just requires a new way of “thinking” and “being” in the world. Reducing energy, waste and water; creating closed loop processes; and creating sustainable supply chains, are just some of the environmental initiatives aimed at preserving our natural resources while maintaining a high quality of life for Guelph residents. There are currently six organizations taking part in the Sustainability Guelph website - Arrow Hose Products, City of Guelph, Hospice Wellington, McNeil Consumer Healthcare, Mirex Biotechnologies Inc., and Northern Village. If your business has taken the time to consider the impact of your organization’s operations on the planet, visit, select the Count Me In button and share your commitment to sustainability story. Planet, People, Profit Long-term sustainability success relies equally on environmental, economic and social sustainability. Environmental Sustainability Environmental sustainability is waste reduction, the protection of natural areas and the reduction of greenhouse gas emissions. Through the management of natural resources, environmental sustainability leads to good social and economic success. By using less energy, conserving water, and reducing material usage, you are also reducing your business operating costs. Economic Sustainability Economic sustainability is not just about business, labour and finance. It also represents innovation, education, diversification, workforce development, community support, governments, and not-for-profit organizations–plus ensuring suppliers and customers are treated fairly. Economic sustainability supports its community and means building a better working environment to support a better way of life. Once this is achieved, productivity, profitability and competitiveness improve, which attracts talent and investment. Social Sustainability Social sustainability enhances the community as a whole. It relates to cultural programs, sports and recreation, the arts, and supports intercultural connections. Social sustainability includes support systems to assist people in their personal development and care. Adequate education, health care, and wellness programs, build strong communities–which in turn attracts socially conscious individuals and families. Strong communities build strong businesses, and a healthy economy provides the resources to promote environmental initiatives.

5th Annual

PROMOTE YOUR COMPANY! 17 Hours to Success ...

The Lions Club of Guelph invites your company’s participation in our 2011 Weekend Home Show

APRIL 15, 16, 17, 2011

WEST END REC CENTRE, GUELPH Proceeds of this show will help support Lions projects such as: • Lions Foundation of Canada (Guide Dogs for the blind, hearing impaired and disabled) • Sight first programs for the blind • Eye Glasses • Laser Eye Equipment for the Guelph General Hospital • Plus Many More “It was good exposure for our business and we will be there next year.”

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“The Guelph Lions Home Show has been one of the best! It was very well organized , well attended and generated excellent business”.

Register online at Ph: (519) 341-3575 Fax: (519) 763-0307 Email:

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Health, Arts & Trends

Guelph Country Club partners with quality caterers Just short of 100 years in business, the Guelph Country Club continues to diversify its services to best suit their clients needs. Recently the Club has partnered with three area caterers, to offer a wider range of services for clients booking large events such as weddings, conferences, or large private parties. Clients now have varied options in services, menus and price points. “The Guelph Country Club is an amazing facility,” says Dave Vogel, General Manager of the Country Club. “From our banquet room to the outer grounds, our location provides a great backdrop for weddings and other large events. Now our wide range of menu and service options completes the package.” Each with their unique strengths and menu styles, the Club is partnering with Appetizingly Yours, Taste Fine Foods and Jesse’s Catering.

Local resident releases book on his life’s work In his new memoir, The Story of a Canadian in Aviation: From 1934 to 2009, Dick Chapman chronicles his 35 years in aviation. Chapman fell in love with aircraft at an early age, and for thirty-five years it was his life’s work. In this memoir, Chapman narrates the story of his well-lived life–from growing up in Ontario, his service with the Royal Canadian Air Force, his love affair with aircraft, his second career as an AutoCAD expert, his marriage, and his children. Accented with an array of photos, The Story of a Canadian in Aviation focuses on Chapman’s interest in flight. This memoir tells of working on jet fighters, Cessna 150s, and 747s. As a pilot he logged more than 600 flight hours with his private pilot license. His work and travel experiences took him to California, Scotland, Hong Kong, Japan, the Caribbean, Europe, and almost every city in Canada that has an airport. Exhibiting an exuberance for life, this memoir also describes Chapman’s second career as an

AutoCAD dealer–the first in Southern Ontario–where he introduced architects, engineers, and designers to computer-aided design. The Story of a Canadian in Aviation presents a vivid example of what a person can do and see in their lifetime. In the memoir, published by Trafford Publishing, Chapman chronicles his love for flying and the importance of following your dreams. For more information visit

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When in doubt, throw it out...properly! by Anna Bartolomucci Prescribed and over-the-counter medications are very beneficial when taken properly. Ongoing follow- up with your physician is the best way to know whether you require medication for optimum health. All medication containers are marked with an expiration date. This indicates that the drug is potent and safe to use. Prescriptions like antibiotics should always be finished in order to properly treat a condition, as should any prescribed daily medication. Medication should typically be stored in cool, dry, dark places in order to remain as stable as possible. Some medications require refrigeration to stay stable. Avoid storing medicine in areas with humidity and temperature fluctuations. Follow label instructions. Medication can become less potent after a seal is broken or when exposed to light, hence the expiry date. Some medications become discoloured, change in texture or even begin to develop a strong smell or bitter taste. These are signs that they may no longer be effective enough to do the job for which they are intended. In the case of heart conditions or diabetes, this could put you at risk. So how far past that expiration date is medication still any good? Some medications can remain safe and potent if stored

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under extremely stable conditions such as those maintained by the military in order to stock pile! Very few can maintain such optimal conditions. Besides being potentially dangerous to consume expired medication, improper disposal could also be dangerous! Imagine children or pets getting into the trash, only to find and overdose on medication. By flushing medication down the toilet or pouring down the drain, their chemical components get into our soil and water supply, contaminating wildlife, fish and people. Local pharmacist and colleague Danny Lui stresses that “expired medications should never be disposed of by ‘flushing’ or discarding with regular garbage”. In fact he added that “you can drop off your expired drugs at either the local Wet/Dry facility where Household Hazardous Waste is collected OR return them to the pharmacy of origin, where you then also have the increased opportunity to interact with your pharmacist in the event that you have any questions about your medications.” Both of these options are free of charge. Remember when in doubt, throw it out…properly. Anna Bartolomucci RN, WellServe Health Care Management, 519-837-3896 Ext 17,

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Medical Strategies Business Strategies in the Canadian Health Care Environment 1315 Bishop St., Cambridge, Ontario N1R 6Z2 tel: (519) 622-6788 fax: (519) 622-9115 110-112 Woolwich St., Guelph, Ontario N1H 3V2 tel: (519) 837-3896 fax: (519) 837-1916 641 King St. W., Kitchener, Ontario N2G 1C7 tel: (519) 571-2099 fax: (519) 837-1916

February 2011 page 9


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Business to Business

Profiles, Technology, Legal, News & Announcements

Business partners make a difference for student success Submitted by the Wellington Catholic District School Board The Wellington Catholic District School Board continues to promote and build upon a very rich tradition of working in collaboration with our business and community partners. The “ heart “ of our success is directly related and dependent on the enhanced teaching and learning opportunities provided by our business partners that help make student learning “ real and alive” at the workplace.

Our business and community partners continue to contribute to the vitality and effectiveness of our District in so many ways. Maximizing the additional professional resources provided by business augments the classroom learning experience and helps gage the skills and knowledge requirements for future employees entering the workplace. There are many examples of this collab-

Protecting your laptop from costly repairs Heather Grummett Brand new to the Canadian market, Jerkstopper is an innovative product that prevents consumers from causing costly damage to their laptop computers. The patented Cable Retention Device (CRD) is designed to utilize an existing port–USB, RJ11 or RJ45–on a laptop computer as a restraint to keep the very fragile AC power connector from being damaged from day to day pulling or jerking on the power cord. Once damage occurs, laptops often spontaneously power-down for no apparent reason, only function when the power cord is kept in a certain position, or switch from AC power to battery power intermittently. This costly repair can now be prevented for a minimal cost. The product, created in the U.S. in 2007, has already sold over 30,000 units. Local Guelph resident Gregg Derrett is now bringing Jerkstopper

to Canada. Not only helpful for personal laptops, the Jerkstopper product line has become affordable insurance for a variety of industry sectors. Companies including diesel engine manufacturer Cummins Diesel uses the CRD to protect cords from moving on their product lines, and Canadian company Resonant Medical has chosen the product for their 3D Soft Tissue Visualization products used for Radiation Oncology. Currently available through online sales, Derrett–an agent for Damage Control Products LLC, is looking to connect with distributors that deal in the computer accessory, photographic, surveillance and medical research fields. For more information contact Gregg Derrett at

oration. One cannot help but reflect back a few years ago when a total of 42 business partners along with over 200 students and faculty from Bishop Macdonell responded with vigor and compassion with a project entitled “ An Amazing Make-Over.” The project was responsive to the housing renovations needs of a family of nine children who experienced the sudden loss of their father. The Student Success Specialist High Skills Major high school programs of Construction and Home Build at Bishop Macdonell, Manufacturing at Our Lady of Lourdes and the Environment at St. James would not be enjoying the successful implementation and student achievement if it weren’t for the business community taking a lead hand in providing the sector expertise in partnership with each school. Long standing business partners such as Reid’s Heritage Homes, Linamar and Guelph Lake have been instrumental with these programs. Our school facilities have also benefitted from the support of our business partners. St. Ignatius Student Retreat Centre is a result of an annual Bishop’s Dinner that continues to bring over 500 District staff, business and community partners to raise funds for this retreat centre for students. St. James Catholic High School recently celebrated the completion of their renovations for their beautiful chapel as a result

of business partner champions such as Tambro Construction and Barzotti Cabinetry. Our partnership has now taken us into some ground breaking reaching out support for our students who for some reason have left school prior to attaining their Ontario Secondary School Diploma. Our business partners along with our faculty have teamed together to help re-engage 40 secondary students by providing instructional learning experience through targeted workplace placements to meet their needs and interest in order to complete their diploma requirements. Our School To Career program in partnership with our co-terminous Board is recognized provincially for the partnership between the business community that provides hundreds of students from both Districts, hundreds of co-operative Education and Apprenticeship experiential placements. The students, faculty and families of the Wellington Catholic District School Board, salute the business community for their continued commitment and work of excellence toward our students. Business Partners Make A Difference! If you require further information regarding business partnership and Student Success, please contact Dom DiBartolomeo, Superintendent of Education, 519-821-4600 Extension 241.


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College Royal Open House 2011 A tradition at the University of Guelph since 1925, College Royal is the largest university open house event of its kind North America. Each March, the University of Guelph is opened to the general public in a campus-wide open house that attracts over 30,000 visitors every year. College Royal is a student run and organized event that involves some 3000 volunteers each year. Whether you are a member of the general public curious to see what goes on at the "university on the hill", or a student looking to become involved, it is a great event to attend. For students, staff and alumni College Royal

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is a 12-day long event which has such memorable events as the College Royal Ball, Scavenger Hunt, Kick of Pub, Livestock Show, Super Thursday, Square Dancing and many team competitions. This year, events begin on Wednesday March 9. The College Royal Open House weekend runs March 19 and 20, and is a free event for the entire family. For a listing of events visit the 2011 College Royal web site at

Media release Guelph Independent Living and OPSEU Local 203 reach tentative agreement February 1, 2011–Guelph, ON We are pleased to announce that Guelph Independent Living (GIL) and OPSEU Local 203 have reached a tentative agreement on the terms and conditions of a first collective agreement. The parties have agreed to fully recommend acceptance of the agreement to their respective principles. A ratification meeting was scheduled by the Union on Thursday, February 3, 2011. For more information, please call 519-836-1812.

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Business Venture  

February 2011