Insurance Journal West 2024-09-02

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Severe Storms (Mostly in U S) Account for 70% of Global Insured Natural Disaster Losses

Sica Fletcher Index: A gency-Broker M&A Down Slightly in First Half 2024

Labor Market Study: 14% of Carriers Plan to Reduce Headcounts

Special Report: Agency Partnerships in Hard Markets and Beyond

Special Report: Top 20 Agency Partnerships

Closer Look: Small Contractors and Risk Issues They Face

Spotlight: Ransomware Study: 78% of Attack Victims Paid Ransom; 74% Suffered Multiple Strikes

Spotlight: Report: 2.6M Homes at Moderate to Very High Risk of Wildfire

Thinking About Hiring an Internal Recruiter?

Auto Shopping Continues

Auto insurance shopping volume set a new record for the second consecutive quarter of 2024.

The number of U.S. consumers shopping for auto insurance was up 7%, compared to Q2 2023, according to TransUnion’s latest quarterly Insurance Personal Lines Trends and Perspectives Report.

This trend has been driven in recent years by rising insurance premiums that motivated consumers to shop for lower rates.

For auto insurance, price remains an important driver when looking at the buying behavior of consumers. According to May 2024 data from the U.S. Bureau of Labor Statistics, the Consumer Price Index for Motor Vehicle Insurance was 20% higher than in May 2023. However, a slight month-to-month decline (-0.2) from April 2024 to May 2024 — the first such decrease since December 2021 — suggests the auto insurance market may be approaching rate adequacy.

“It is very encouraging to see indicators that carriers are returning to rate adequacy, and ultimately profitability,” said Stothard Deal, vice president of strategic planning for TransUnion’s insurance business.

TransUnion reported that while auto insurance shopping continued to increase, switching behavior remained relatively flat with just 40% of those who shopped for auto insurance switching providers. This means 60% of shoppers did not end up switching, according to TransUnions’ researcher.

The Q2 2024 TransUnion consumer survey also showed that some 28% of auto insurance shoppers were presented with a telematics-based policy option as an effort to save on insurance costs. Of those offered telematics, some 61% accepted the option.

Overall, the private passenger auto insurance market is set to make a return to profitability. According to S&P Global Market Intelligence, private passenger auto insurance is expected “to make a dramatic return to underwriting profitability,” with S&P GMI projecting a personal auto 2024 combined ratio of 98.4, down from 104.9 in 2023 and 112.2 in 2022.

The number of U.S. consumers shopping for auto insurance was up 7%, compared to Q2 2023.

With personal auto representing almost 35% of overall P/C insurance industry premiums written, that turnaround is what will drive the overall underwriting profit for the industry, according to S&P GMI projections presented in the “S&P Global Market Intelligence 2024 U.S. P&C Insurance Market Report.”

Some good news for the inudstry: S&P Global Market Intelligence is forecasting a combined ratio of 99.2 for the total U.S. P/C insurance industry overall in 2024, signifying a return to underwriting profitability for the first time since 2021.

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EDITORIAL

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Columnists & Contributors

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Columnists: Mary Newgard

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News & Markets

Severe Storms (Mostly in US) Account for 70% of Global Insured Natural Disaster Losses

By L.S. Howard

Global insured losses from natural catastrophes totaled US$60 billion during the first half of 2024, or 62% above the 10-year average, according to preliminary estimates from Swiss Re.

Severe thunderstorms (mainly in the U.S.) accounted for 70% of insured losses globally, or $42 billion, which is 87% higher than the 10-year average, said Swiss Re, adding that the first half of 2024 marked the second costliest on record for insured losses from severe convective storms (SCS).

In the U.S., 12 storms each caused losses of $1 billion or more, demonstrating the loss potential of this peril, said Swiss Re, noting that insured losses from SCS in the U.S. have increased annually by around 8%

in nominal terms since 2008.

In its recent natural catastrophe report, Munich Re estimated H1 global insured losses were US$62 billion, significantly higher than the 10-year average of US$37 billion. Munich Re said in H1 2024, the U.S. saw severe thunderstorm (SCS) insured losses of more than $34 billion.

Economic and Man-made Losses

Swiss Re estimated H1 economic losses, which include both insured and uninsured losses, from natural catastrophes of $120 billion, compared with $152 billion in H1 2023. Insured losses from man-made catastrophes during the first six months were estimated by Swiss Re to total $6 billion, up from $5 billion in H1 2023. During the first half, economic losses from man-made disasters totaled $7 billion, compared with $6 billion during the same period last year.

Flood Losses

Another major contributor to global losses during H1 2024 were floods in the United Arab Emirates, Germany and Brazil. Swiss Re pointed to the “unprecedented damage” in the UAE from flash floods in

April, which cost insurers at least US$2 billion — a record amount.

“While heavy rainfall is expected to increase in a warmer climate, swift urban growth, land use alteration, scarce drainage systems, and dry soils intensify loss severity,” Swiss Re said.

“In recent years, severe thunderstorms have emerged as a main driver of a significant increase in insured losses,” commented Balz Grollimund, head of Catastrophe Perils at Swiss Re. “This is due to growing populations and higher property values in urban areas, along with insured property being more vulnerable to hail damage.”

“Insured losses from severe thunderstorms have been growing due to a mix of factors including inflation, which has contributed to rising construction costs. And, with economic development, overall exposures will continue to increase,” according to Jérôme Jean Haegeli, Swiss Re’s group chief economist. “That’s why investing in protective measures ... is vital.”

Note: Swiss Re said its total for the H1 10-year average refers to average H1 losses between 2014 and 2023. Some totals may not correspond with the sum of the separate figures due to preliminary totals and rounding.

Sica Fletcher Index: Agency-Broker M&A Down Slightly in First Half 2024

The 22 acquirers that make up the Sica Fletcher Index were involved in 242 agent-broker deals in the first six months of 2024, totaling $635 million in revenue. That is a 45% drop in revenue from what was acquired during the same period a year ago, said Sica Fletcher, an insurance industry-focused advisory firm. Deal volume was down from 260 acquisitions completed in the first half of 2023.

“Investors continue to be more selective when evaluating acquisition opportunities, with many well-funded buyers in the market still mindful of the high cost of capital,” the firm said in its Q2 2024 Agency & Broker Buyer Index. Sica Fletcher said

the index accounts for 70% of deal activity in the agent-broker space during the first half of the year.

As it did in the first quarter, BroadStreet Partners led the SF index during H1 2024 with 46 deals. Hub International and Inszone Insurance were next with 27 and 24 deals, respectively.

Sica Fletcher said private equity-backed buyers accounted for 87% of M&A transactions as of the end of June but “the interest rate environment and strategic acquisitions are causing a slight slowdown for a few platforms.”

Labor Market Study: 14% of Carriers Plan to Reduce Headcounts

By Allen Laman

Fourteen percent of insurance companies plan to reduce employee headcounts in the next year, according to numbers from Aon and The Jacobson Group’s latest insurance labor market study.

Jeff Rieder, partner at Aon and head of STG Performance Benchmarking, said this carrier reduction number has increased “significantly” since the initial pandemic recovery. The percentage of companies planning reductions peaked in July 2020, “but we’re almost back to that type of level,” he said.

Greg Jacobson, CEO of The Jacobson Group, explained that the majority of companies that decreased their staff sizes by more than 5% in the past 12 months had exposure to personal lines. Taking a step back, half of companies that reduced staff at all had exposure to personal lines.

“I think that personal lines is driving a lot of … or maybe most of any of the reductions in staff,” he said. “We’re still seeing pretty steady hiring in commercial lines, and, in fact, maybe more hiring than anticipated in the life and health side of the business.”

Aon and The Jacobson Group have conducted the biannual labor market study for 15 years.

The study analyzes current and future labor trends for the insurance industry. The latest survey covered about 293,000

employees that work for insurance companies — a little more than 18% of the total industry. Eighty-three percent of participants work in the property/casualty insurance sphere.

The latest release of the study found that while 79% of insurance companies expect to grow their revenues, just 52% of companies plan to increase staff, and 34% plan to maintain current staffing levels.

Automation is the most common reason that companies plan to reduce headcounts during the next 12 months, the study reported, followed by areas being overstaffed. Many companies are rebalancing portfolios, Rieder explained, and many multi-line P/C companies have pulled back on personal lines operations.

As companies rebalance their portfolios, they’re finding that they may not need the claims policy processing customer service type positions to support declining business. Human resources, finance, information technology are other areas that Rieder said can be consolidated as carriers see more efficiency coming through their business.

Still, both Rieder and Jacobson don’t see the expected reductions tanking the industrywide employment count. Rieder said he thinks many employees in displaced positions will find jobs at other insurance companies. Some may leave for other industries, he said, but he believes “many positions will, particularly if they are related to claims or underwriting or

any type of distribution-focused position, will stay in the industry.”

The total number of employees working for insurance companies in the U.S. stands at a little more than 1.6 million. Aon and The Jacobson Group predicted that carrier job growth would flatten in their early 2024 report, and “I think that’s pretty much what we’re seeing,” Jacobson said.

Zooming out beyond carriers and to a total industry view that includes distribution, however, reveals a different story. In the past year, the industry has added nearly 42,000 jobs, Jacobson said, to reach a total employment headcount of 3.025 million. This is the first year that the number has passed the three million mark.

“Insurance carrier employment is kind of steadying out, but we’re not seeing a slowdown in the total growth of the industry overall,” Jacobson said.

Other Notable Numbers

Sixty-four percent of small insurance companies plan to add staff during the next year. This is 12 points and 23 points higher than medium and large companies, respectively.

Seventy-nine percent of carriers expect to grow their revenue during the next 12 months. This is two points higher than what was reported in the previous version of the survey, recorded in January.

During the next six months, 72% of companies expect most employees to work a hybrid schedule. Six percent expect to require more in-office work after the next six months. Currently, 4% of carriers require daily in-office work.

Underwriting, claims and technology roles are expected to have the greatest growth during the next 12 months.

Actuarial, executive and analytics positions were reported to be the most difficult to fill.

As more than half of insurers plan to hire in the next year, industry turnover has slightly slowed. The Jacobson Group and Aon report that recruiting is likely to remain “relatively difficult throughout the remainder of the year and into 2025.”

2.6 Million

Figures

$7 Million

9.1%

The amount of a decrease in workers’ compensation loss cost projections the National Council on Compensation Insurance is recommending for the West Virginia voluntary market. If approved by regulators, it would mark the 20th straight year of rate decreases for the state, Gov. Jim Justice said. The NCCI also is recommending a 10.4% rate cut for the assigned risk market.

More than 2.6 million homes across 14 states with a total reconstruction cost of $1.3 trillion are at moderate to very high risk of wildfire damage during the 2024 wildfire season, according to the 2024 CoreLogic Wildfire Risk Report. The report from the Irvine, California-based catastrophe modeler and property data provider shows that California, Colorado, Texas, Oregon and Arizona have the highest number of homes at moderate or greater risk of wildfire exposure.

The amount Edmond, Oklahoma, has agreed to pay to a former death row inmate who was exonerated after nearly 50 years in prison, making him the longest-serving inmate to be declared innocent of a crime. The agreement settles the lawsuit filed by Glynn Ray Simmons, 71, against the city and a former police detective. Simmons had been convicted and sentenced for the murder of a liquor store clerk but released from prison in July 2023 after a judge vacated his conviction and ordered a new trial. The case was not retried due to a lack of physical evidence against him.

$61 Million

The amount FEMA has approved for Iowa residents who experienced damage from this spring’s flooding, severe storms and tornadoes. FEMA has provided $56 million in Individual Assistance money to help survivors with home repairs, paying for a temporary place to live and other serious needs not covered by insurance. In addition, FEMA’s National Flood Insurance Program has paid more than $5 million in flood claims to Iowa policyholders.

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Declarations

Debby Flooding

“These findings underscore the necessity for a reevaluation of flood risk assessments and preparedness strategies in vulnerable areas.”

— States a report from First Street Foundation, which found more than threefourths of properties flooded by Hurricane Debby were outside a designated flood hazard area and were likely to be uninsured for the water loss. Many of those properties were concentrated in spots seemingly far away from where the storm made landfall, including Sarasota, Florida; Savannah, Georgia; and Charleston, South Carolina. First Street is a nonprofit organization that uses computer modeling and loss data to assess risk from climate change and storm events.

Driver Data Lawsuit

“Companies are using invasive technology to violate the rights of our citizens in unthinkable ways. … Our investigation revealed that General Motors has engaged in egregious business practices that violated Texans’ privacy and broke the law. We will hold them accountable.”

— Texas Attorney General Ken Paxton said regarding a state lawsuit against General Motors GM.N, which accuses the automaker of installing technology on more than 14 million vehicles to collect data about drivers, which it then sold to insurers and other companies without drivers’ consent.

Maine Labor Law

“This law will finally put some teeth in our labor laws to hold corporate lawbreakers accountable and ensure working Mainers are paid fully for an honest day’s work.”

— Maine AFL-CIO vice president and Ironworkers Local 7 member Grant Provost said of a new law that recently into effect, which allows the state to order businesses to pay back wages as well as damages from missed wages. The law gives the state Department of Labor more tools to hold businesses accountable for failure to pay, lawmakers said.

Check With Your Agent

“Many insurance companies offer products and discounts geared toward students and their particular needs. … Be sure to check with your insurance agent to make sure your student is covered and you are taking advantage of the discounts.”

— In a media release, Kansas Insurance Commissioner Vicki Schmidt reminded students and parents to add insurance to their back-to-school checklist. Schmidt said parents and students should be aware of discounts and coverages such as good student discounts, renters insurance and identity theft coverage.

Growth Acceleration Time

“Importantly, we have now reached an inflection point which positions us to selectively resume writing new business in these regions. … This is an opportune time to accelerate growth given the disruption in many of our markets that is opening up significant market share …”

— Said Ernie Garateix CEO of Tampa, Floridabased Heritage Insurance in a statement accompanying a recent earnings report. Garateix said Heritage has seen improved profits and plans to resume writing new policies in Florida and Northeastern states, two years after it ceased new business in those areas.

Unacceptable Findings

“These findings are unacceptable. … Our seniors deserve the highest standard of care and respect.”

— Said New Mexico Gov. Michelle Lujan Grisham at a news conference in Albuquerque regarding a report showing that unannounced inspections of nursing homes across New Mexico this year found at least one violation in 88% of them. According to state health officials, just 11 of the 91 assisted living facilities received a perfect score, while 55 got a 90% rating. Four nursing homes — two each in Albuquerque and Gallup — failed their inspections.

National

Lockton, headquartered in Kansas City, Missouri, appointed Tim Ryan president of its U.S. business operations.

Ryan has 19 years of experience as the COO of Lockton’s Northeast business and 30 years of industry experience.

Burns & Wilcox, headquartered in Farmington Hills, Michigan, hired Larry Paulaski as regional vice president, Southwest, and Brett Faustman as managing director, Michigan.

dent and head of pharmacy.

Leung most recently served as senior director of pharmacy client services at Rightway.

Donegal Insurance Group, headquartered in Marietta, Pennsylvania, promoted Caleb Landis to assistant vice president of commercial lines systems development. Landis joined the Donegal team 11 years ago.

Paulaski is responsible for the Burns & Wilcox offices in Los Angeles, San Diego, Las Vegas and Scottsdale. Based in Arizona, he has more than 20 years of industry experience.

Faustman will oversee the company’s offices in Metro Detroit and Grand Rapids. Before Burns & Wilcox, Faustman spent 15 years in production and leadership roles at Zurich North America, Federated Insurance, Ally Financial and Arrowhead Insurance.

East

Conner Strong & Buckelew, headquartered in Camden, New Jersey, named Simon Leung, PharmD, to the newly created position of vice presi-

lines, and Carrie Lowe vice president, package lines underwriting.

Shaver most recently was a small business leader for Chubb Insurance. Lowe previously served as vice president, commercial lines project and program management at Westfield Insurance.

The MEMIC Group, headquartered in Portland, Maine, promoted Stacey Foote to vice president of claims.

Foote, who is based in New Hampshire, oversees MEMIC’s eastern region claims handling operation, including the Northeast, mid-Atlantic and Southeast territories. Foote most recently served as director of claims for the Southeast and mid-Atlantic territories.

Midwest

Encova Insurance, headquartered in Columbus, Ohio, named Michelle Shaver senior vice president, small business, commercial

JM Wilson, headquartered in Portage, Michigan, hired Gina Deryas as a transportation renewal underwriter and Brian Bragg as a transportation underwriter. Joe Delaney has been promoted to transportation underwriter.

Deryas previously spent three years as a new business underwriter at Brewer Insurance Group. Bragg has eight years of experience as a commercial underwriting specialist. Delaney joined JM Wilson in 2023 as an assistant transportation underwriter.

South Central

Symphony Risk Solutions named Matt Burns president of the firm’s specialty business and tapped him to lead its new office in Austin, Texas.

Burns joins Symphony Risk with 30 years of insurance experience with a primary focus on real estate insurance solutions.

Brown & Riding, headquar-

tered in Dallas, named Wes Benefield to its national management and professional liability practice as senior vice president and broker, D&O, E&O and cyber.

Based in Fort Worth, Benefield has over 11 years of combined retailer, carrier and wholesale experience in the executive lines space. He most recently served as senior wholesale broker at U.S. Risk LLC.

Southeast

Florida Peninsula Holdings and Windward Holdings, which together own and manage Florida Peninsula Insurance Co., Edison Insurance and Ovation Home Insurance Exchange, has named co-founder Gary Cantor vice chairman of the board. Cantor also serves as chief financial officer at the Boca Raton-based companies.

West

Risk Strategies named Troy Bagwell commercial lines leader for the West region.

Bagwell is based in Los Angeles and joins Risk Strategies from Panorama Risk & Insurance Solutions, where he was executive vice president and managing director of P/C. He has more than 40 years of industry experience.

Risk Strategies is headquartered in Boston.

Tim Ryan

Simon Leung

Larry Paulaski

Brett Faustman

Caleb Landis

Stacey Foote

Michelle Shaver

Carrie Lowe

Gina Deryas

Brian Bragg

Joe Delaney

Wes Benefield

Gary Cantor

Business Moves

National

Confie, Affordable Insurance, US1

Insurance, Bridgepoint Insurance

Confie, a California-based personal lines distributor, has acquired three insurance agencies in the South: Affordable Insurance in Hendersonville, North Carolina; US1 Insurance in Miami; and Bridgepoint Insurance in McAllen, Texas.

Affordable was founded in 1999 and has focused on personal lines and small business insurance in the Carolina region.

US1 Insurance also is more than two decades old and specializes in auto, residential and small commercial coverage in Florida, including Spanish-speaking communities. It has a second office in Hialeah, Florida.

Bridgepoint Insurance and Permit Center is an insurance agency and a Department of Motor Vehicles center near the Texas border. Founded by David Cantu, it offers license and registration services, plus permit and retail insurance services.

East

Hub International, Insurance Management Co.

Global insurance brokerage Hub International Ltd. acquired Insurance Management Company (IMC).

Located in Erie, Pennsylvania, IMC provides commercial insurance and risk management services to commercial, industrial, institutional and construction risks. John Bloomstine, president, his sons and the IMC team will join Hub Three

Rivers, which is headed by Chet Rhoads. Hub is headquartered in Chicago.

Midwest

Tropolis, 360 Risk Management, Modi Benefits, Fishman Agency

Private equity firm, Unity Partners, and Tropolis, an Ann Arbor, Michigan-based insurance brokerage, announced that Tropolis has completed the acquisitions of three insurance agencies in Southeastern Michigan.

The three businesses — 360 Risk Management, a commercial P/C agency with a focus on providing insurance and risk management solutions for restaurant businesses; Modi Benefits, a national benefits and risk management firm; and Fishman Agency, a provider of commercial insurance with a focus on recycling and waste management — are the first acquisitions for Tropolis since announcing its partnership with Unity Partners.

South Central

PCF Insurance Solutions, Montalvo Insurance Agency

PCF Insurance Solutions acquired the insurance business of Weslaco, Texasbased Montalvo Insurance Agency.

Montalvo offers personal and commercial insurance coverage including homeowners, auto, general and professional liability, workers’ compensation and bonds.

PCF is an insurance brokerage headquartered in Lehi, Utah.

Warner Pacific, Ashmore Agency

Warner Pacific completed its acquisition of the Texas-based general agency, Ashmore Agency Inc. Founded in 1984 by Elizabeth “Beth” Ashmore and her husband Will Ashmore, and headquartered in Lubbock, Texas, Ashmore Agency provides employee benefits consulting. Beth Ashmore will continue to support the company as a consultant.

Warner Pacific, a general agency, serves insurance brokers and agents in California, Colorado, Oklahoma, Texas, Florida and Minnesota.

Southeast

King Insurance Partners, Lincoln Insurance Group, Barnette and Coates

King Insurance Partners, based in Gainesville, Florida, has acquired Lincoln Insurance Group in McDonough, Georgia, and Barnette and Coates Inc., an agency in Henderson, North Carolina.

Lincoln offers auto, home, life and commercial insurance coverage. Barnette provides a full range of P/C insurance coverage, including auto, homeowners, commercial, condominium, farm and flood. It also has offices in Asheville and Smyrna.

ALKEME, Morris & Templeton

ALKEME, a national insurance broker, has acquired Morris & Templeton in Savannah, Georgia. Morris & Templeton offers commercial and personal insurance coverage, and has offices in Atlanta and Savannah.

ALKEME, based in California, is a full-service agency with offices in 16 states.

West

Crest Insurance Group, Provost Associates

Crest Insurance Group has acquired Scottsdale, Arizona-based Provost Associates. Provost specializes in the hospitality industry, serving more than 200 high-end hotel properties and 900 golf properties.

Crest is an insurance brokerage firm headquartered in Tucson, Arizona.

Special Report: Agency Partnerships

By Andrea Wells

Finding the right partner can help make or break a business. That’s also true of finding the right agency partnership or network, especially as market cycles change and what agents need from a partner changes, as well.

Market cycles like a hard market don’t last forever, of course. But some agents don’t make it out of a hard market. Those in an agency partnership or network stand a better chance of surviving.

“Networks are invaluable to an agency in a hard market,” said Robert A. Bondi, CEO of Renaissance. “Agents are dealing with uncharacteristically high rate increases as carriers focus on their profitability, making it more difficult for agencies to renew business. A network can help by providing agencies with more market options than they would have on their own.”

Bondi told Insurance Journal

works, says Andrew Caldwell, president of Smart Choice.

“For a lot of agency networks, they’re going to see some record recruitment because in hard markets carriers typically shutter — they don’t do a ton of new appointments so that drives agents to networks like ourselves and we all see a lift,” Caldwell said. Smart Choice added more than 1,400 new members in 2023 and is on pace to add close to 1,800 in 2024. “We are not slowing down.”

The reality is that eventually hard markets soften.

“One thing I tell everyone is they (hard markets) are finite. They don’t last forever,” Masiello said. “We just hadn’t seen one in 10 or 15 years.”

Hard Market Challenges

While they can help agencies through the cycles, agency networks themselves can face challenges in a hard market. And although a number have grown quite a lot during this hard market, others have struggled.

According to Masiello, over the past decade, new networks started up “as private equity discovered the distribution space.” Those agency networks that struggled over the past several years of the hard market were groups that offered few services and support beyond market aggregation, Masiello said.

that quality networks also provide expertise to agents, helping the agent think through each risk to find the most appropriate market.

Matt Masiello, CEO of SIAA says that hard markets — when rates are much higher than usual and coverage availability might be restricted or even unavailable — are challenging but needed in the insurance business.

“Our insurance companies needed rate, they needed to build capacity, they needed to be healthy, they needed to build surplus, they needed to get caught up on loss costs and weather challenges,” Masiello said. “And distribution needs healthy insurance companies,” he said. Distribution needs healthy partners. “We have to help our customers, but it’s also our job to help our carrier partners be successful.”

The hard market drives higher premium volume for agencies, but it also drives up membership in agency net-

E&S — A Necessity

Reliance on the excess and surplus lines market became a necessity during the past several years and agency networks that were able to facilitate E&S options for members excelled, according to Bondi.

Across the board, due to the pullback of carrier appetite among many standard insurance markets, the E&S market has clearly been exploding, Bondi said.

“Networks that are able to work effectively with their broker partners or wholesalers — as they do with their carriers — are the networks that agencies should gravitate to,” he said. “Particularly in a hard market, there’s no choice for an agency but to embrace brokers — and, as a network, to provide your members a robust panel of (wholesale) brokers to choose from. It’s vital that networks are able to provide that option to their member agencies.”

Bondi offered a similar view. “When you think about traditional network development in the early 2000s, it was all about market access and enhanced compensation,” Bondi said. “Networks that only provide those two things today are somewhat limited in the value they provide to their agency members.”

Carriers, too, are beginning to question the value that they receive from this model, according to Bondi. “If you consider more developed networks that are investing in service capabilities, whether that be through technology solutions or through individual resources to help a member solve certain problems, those networks are the ones that are truly differentiated and will dominate the network space as time passes.”

Compensation also is more closely scrutinized in a hard market. “All carriers have had financial challenges in this hard market,” Bondi said. When a carrier is paying higher enhanced compensation to a network, that carrier expects

the network’s members to help drive profitable business to them, he added.

It’s natural for carriers to question the value they receive from a network, Bondi said. So, a big challenge for networks going forward will be demonstrating the value they provide to their carrier partners.

“It’s more important than ever for networks and carriers to work together at trying to get through this difficult market and drive additional profitability to all entities in the value chain,” Bondi said.

To do that effectively, a network needs to have insight into its members’ books of business so that it can drive the right business to the right carrier and satisfy their relevant appetite, he added.

Smart Choice’s Caldwell added that smaller agency networks might be tied to only one or two carrier partners. “So, you have a couple bad years in a row and typically those regional carriers, they say, ‘We got to shut you down,’” he said. “Larger networks, your more sophisticated networks, they’ve got a bevy of carriers, and they can switch to the ones that are on ‘green.’ They keep market access open for their agents, but they’re also teaching their agents.”

That teaching might mean helping network members with strategies that focus on organic growth and even stepping in to help develop profitability action plans when members need extra support, said Keith Captain, president of FirstChoice, a MarshBerry Company.

“We talk a lot to our members and say, ‘Don’t get comfortable because your premiums are going up, because

your customer (count) might be going down,” Captain said. “You need to focus on your policies in force (PIF) growth more than your premium growth.”

This means helping agency network members with things like “producer training and strategic planning efforts, technology, education — all these other things with a focus on growing PIF, not just growing the premium,” Captain said. Because agencies won’t see the same high premium increases they have seen during the past few years of the hard market going forward, he added.

Network Growth in Hard Market

For more than a decade, Insurance Journal has recognized some of the nation’s largest agency partnerships and networks in its annual Top 20 ranking.

In 2014, Insurance Journal’s Top 20 Agency Partnerships together held $1.4 billion in total P/C revenue. In 2024, the Top 20 now represents $9.75 billion in total P/C revenue. Networks on the Top 20 Agency Partnership ranking are not only growing by revenue but also in number as new members join their groups.

Andrew Caldwell, president of Smart Choice, says Smart Choice has seen seven straight years of a thousand or more new member agency partners join. “That is actual agencies, not agents,” he said. “We are on pace to add 1,800 new agencies this year. Other agency partnerships that added more than 100 new members in 2023 were: SIAA, FirstChoice, a MarshBerry Company, and Renaissance.

New network members were not the only area of growth on the Top 20 Agency Partnerships list. The Top 20 grew by more than $2.0 billion in total P/C revenue from 2022 to 2023.

Recent industry reports already reveal a softening of commercial property/casualty premiums. According to The Council of Insurance Agents & Brokers’ (CIAB) most recent quarterly survey, commercial lines premium increases in the second quarter 2024 were flat or down from the previous quarter for all lines of business. Premiums are still up slightly overall. Premiums across all account sizes increased an average of 5.2% during the second quarter, down from an average increase of 7.7% in the first quarter, the survey revealed. This marked the 27th straight quarter of average premium increases, according to CIAB.

Caldwell admits that the growth in new members is somewhat linked to the hard market as carriers look to limit the number of new agency appointments.

Seasoned commercial lines producers leaving agencies in recent years that were acquired by private equity backers have also been an area for member recruitment. “That’s been a new recruitment area for a lot of networks — all this acquisition activity that’s happened has pushed new agencies into the marketplace,” Caldwell said.

[Editor’s Note: ISU Network was not on the 2023 Insurance Journal Top 20 Agency Partnership ranking but is included on the 2024 ranking.]

For a complete view of the past 11 years, visit: https://www. insurancejournal.com/top-20-agency-partnerships.

Captain predicts that while rate increases will continue in 2025, the rate of increases will

be more marginal. “Carriers do want to get back to growing just like everyone else does. But they’re not willing to sacrifice profit.”

‘Best Year Ever’

Even though market changes may be on the horizon, and a shift in the market cycle is inevitable, independent insurance agencies are doing rather well, says Steve Pearson, president of ISU Steadfast. But he agrees that agency networks that do not offer more than market access have suffered

continued on page 23

Special Report: Agency Partnerships

Insurance Journal's Top 20 Agency Partnerships

This list includes agency partnerships such as networks, aggregators, clusters and franchise organizations, all of which play an important role in the independent agency system today.

3

Special Report: Agency Partnerships

continued from page 21 throughout the hard market. At the same time, independent insurance agencies have grown significantly even in extremely challenged geographical areas.

“Most of our members have had their ‘best year ever’ for the past five years,” he said. That trend began in 2019, and each year thereafter has topped the previous year. Even with fewer insurance markets available in some regions, premium rates overall have escalated enough to push overall agency income up, he said.

Agency networks ranked on Insurance Journal’s annual listing of Top 20 Agency Partnerships are growing, as well. All 20 agency partnership groups/networks grew their reported total property/

casualty revenue from 2022 to 2023. Some even grew through merger and acquisition activity by purchasing their member agencies or other agency network groups.

ISU Steadfast

In October 2023, Steadfast Group, the largest general insurance broker network and underwriting agency group in Australasia, acquired ISU Group to expand the organization into the United States.

After 40 years, ISU’s private ownership sought ways to perpetuate the agency network but wanted to find the right kind of buyer that fit best. Pearson said that Steadfast held a similar culture to ISU.

“Ownership was looking very specifically for some

type of cultural match where the values of the buyer would match the values that ISU has perpetuated for over 40 years,” he said. Steadfast met that match, he said.

“They are the largest agency network in Australia and were formed similar to ISU with about 40 independent agencies who saw the big national players coming into their marketplace and they realized that if they didn’t band together in some way they would probably be moved out or lose any influence in the Australian marketplace,” Pearson said. “So, 40 agents got together and said, ‘We want to form a network that will allow us to have the strength and resources at scale of a larger organization’ — similar to ISU.”

Most important, like ISU, Steadfast’s agency members remained independent. There are no “handcuffs,” Pearson said. Members can quit the network at any time without penalty. When agency members can leave the network at any time without penalty, the dynamics of the partnership change, Pearson said. “You respect each other, you are working toward a common goal, and one isn’t subordinate to the other,” he said.

“We saw Steadfast immediately as a stable partner built by insurance professionals, operated by insurance professionals,” Pearson said. “And that fit with our culture of being agent first in everything we do and also the way we work with our carrier partners.”

Closer Look: Small Contractors

Small Contractors Are Often Unaware of Risk Issues They Face. An Agent’s Expertise Can Help with That.

By Patrick Wraight

We had some work done on our home recently and the contractor wasn’t what I was expecting. When I spoke with the GC (General Contractor), he told me that his sub (contractor) would be at my house, working on some general labor kind of work. This sub drove up in his boxy little car, pulling a little trailer behind him filled with bins and tubs containing all kinds of tools and things. His was a miniature workshop on wheels.

To be fair, I was expecting some big cargo van with pegboards and tools hung everywhere. I probably was expecting a full crew to pop out the back and get to work, setting up table saws, band saws and a welding rig. Maybe I was overimagining things.

We met, had a conversation, and I began to understand that this sub’s real love is carpentry, finish carpentry to be specific. He enjoyed putting the artistic final touches on jobs. He didn’t care for simple cabinet making or shelf building. He really liked making the jobs look great when they were all done.

I mention all of that to remind us that these small craftsmen are an interesting niche within the insurance landscape.

They tend to do jobs that are parts of larger jobs. They aren’t usually the primary contractor, and they honestly don’t want to be. That doesn’t mean that they don’t have risks, especially when they take on only a small part of a job.

The Trouble with Being a Specialist

Trade contractors are very similar in many ways to other professionals who did not go to school for a business degree. They didn’t intend to learn how to run a business. While many professionals went to school to learn their profession, trade contractors often learned to do something that they loved to do and had a talent (or skill) for it.

them, rather than downloading some insurance app or finding an “I’ll get you the best price” agent. Let’s assume for a moment that they have homeowners and auto insurance, and they begin the conversation by asking why they need more insurance since they already pay too much for their insurance.

That love, talent and skill turned into something that they did to earn money. Maybe they intentionally connected with someone else who needed the work that they could do. What truly matters is that now they are working as a subcontractor and have to deal with insurance issues and like most insurance clients, they think they know what they need and what they don’t need. That is, until they start seeing the contracts and learning that they probably need more insurance than they have.

The Transition to Commercial Insurance

Subcontractors have to get insurance and hopefully they find someone who knows what they’re talking about to help

At this point, it’s appropriate to note that any policy wording addressed here will be quoting from ISO policies. Individual policies will vary, and you should be reading each policy that you’re dealing with to properly advise any insurance client because insurance is complicated, and no two policies are identical.

The risk characteristics of the life of a contractor are significantly different than the risk characteristics of most people going about their daily lives. This creates the potential for gaps in insurance coverage in personal insurance policies. Here are a few examples.

The contractor now has to carry her tools and other equipment with her in her vehicle. Sometimes that property is rented or loaned to the insured. What happens if that property is damaged while it’s being carried around in the vehicle or at the jobsite?

The ISO personal auto policy includes these little exclusions under the liability section.

We do not provide Liability Coverage for any “insured”:

For “property damage” to property owned or being transported by that “insured”.

For “property damage” to property:

a. Rented to;

b. Used by; or

c. In the care of; that “insured”.

But what about the homeowners’ policy? Surely that policy will provide some coverage for their property, even if it is at the jobsite, right? Well, here’s an interesting limitation that we find there.

As an experienced insurance professional, you’re thinking about these things, but your potential client may not be thinking about them.

The Transfer of Risk

The special limit for each category shown below is the total limit for each loss for all property in that category. These special limits do not increase the Coverage C limit of liability.

$1,500 on property, away from the “residence premises”, used primarily for “business” purposes

Maybe that’s enough coverage and maybe not but it’s a rough conversation to have after the loss has happened. This isn’t the only place where there is an issue. The liability section of HO-3 includes a business exclusion, which would apply to bodily injury or property damage related to the business this person is involved in.

Maybe you’re already familiar with these issues and more, but the point is that as insurance people, our job is to understand the risks that our insureds are dealing with. Here are a few risk exposures that the small trade contractor is dealing with that they might not be thinking about.

• They could get sued because of their vehicle. Simple things like getting a vehicle stuck in a muddy driveway, which might damage the property, to property damage caused by striking objects on the customer’s property.

• They could get sued for what they are working on at the site, for example, if the contractor is using a jigsaw to cut a piece of trim and the blade breaks, injuring someone in the house.

• They could get sued for what they

already finished. Imagine sitting at home six months after completing the installation of cabinet doors and getting a call saying that the customer plans to sue because the door came off in her hand and hit her in the head.

• If the contractor’s business grows to the extent where employees are involved, then you activate the workers’ compensation difficulty and more.

After convincing the subcontractor that they might need more insurance than just the state minimum personal auto policy, it’s time to introduce them to the wonderful world of risk transfer. After all, the GC that hires our small trade contractor doesn’t want to be held liable for whatever he does. The GC just wants to get paid for a completed job that has as few problems as possible.

When the trade contractor gets involved in the job, she will be liable for the things continued on page 26

News & Markets

California Commissioner Moves to Implement Rate Review Reforms

California Insurance Commissioner Ricardo Lara in mid-August released a statement on his latest administrative action designed to address the state’s homeowners insurance crisis.

Lara issued a bulletin implementing rate

review reforms he says will help stabilize the state’s insurance marketplace, which includes reforms included in budget trailer language that Gov. Gavin Newsom introduced in May.

Newsom first made the proposal to

speed up the rate filing process while discussing the state’s budget during a press conference in May.

The new proposal requires the California Department of Insurance to respond to rate requests from insurers in 120 days. If an insurer requests a rate hike on an average of more than 7%, the CDI must provide insurers with a suggested rate in 120 days.

Home insurance rates are on the rise, and availability has also become a concern, as many insurers are pulling back from the wildfire prone state. Proposed solutions to the crisis have included finding ways to expedite rate filings, enabling insurers to use reinsurance rates in filings, as well as enabling them to use catastrophe modeling to set rates.

Many of these proposals indicate a growing interest in making a change to Proposition 103, the 1988 voter-approved law that requires prior approval from CDI before implementing property/casualty insurance rates.

Lara’s bulletin under his existing Prop 103 authority to help the CDI conduct a rigorous and transparent review of rate change applications within the current 60-day timeline prescribed under Prop. 103. The CDI seeks to increase the transparency and speed of rate change application review and approval times in ways that are beneficial to consumers, the Department, and the insurance market. Also, as part of this reform, the CDI plants to create a “data reconciliation tool” as a check that insurance companies must complete upon submitting their rate applications to the department for review.

“Consumers benefit from a thorough and transparent rate review with more insurance products and greater availability of coverage,” Lara said. “Today, I am strengthening my Department’s ability to enforce timelines set more than 30 years ago under Proposition 103. Reducing unnecessary delays is critical to getting our state’s insurance marketplace back on track.”

Closer Look: Small Contractors

continued from page 25

that she does, which makes sense to her, but there’s more going on than that. When she signs her contract with the GC, she will be exposed to the GC’s liability that’s created when he hired her.

If something goes wrong on the jobsite, and a claim is filed or a suit is brought, the customer can name the GC because

ultimately the GC is the person the customer contracted with for the work, knowing that the GC may hire subs. If the GC simply used his own people to do all of the work, the liability picture would not be complicated. The problem arises when the GC subs out the work. Because the GC hired the sub, he can be held liable for what the sub does.

That’s why indemnification conditions end up in these contracts. If the sub does something that the GC could be held liable for, the contract allows the sub to take on that liability. This is done contractually using indemnification conditions. It’s done on the insurance policy by using the correct additional insured endorsements.

OUT SOU R CING SOLUTION S WIT HSTAF F BOO M

Why does this create a potential problem for the contractor? If the contractor doesn’t understand the contract they sign, or the insurance agent doesn’t look at the insurance condition of the contract, it’s possible that something gets missed and the wrong additional insured endorsement gets added, or the right endorsement doesn’t get added.

For example, a common additional insured endorsement reads this way.

Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for “bodily injury”, “property damage” or “personal and advertising injury” caused, in whole or in part, by:

1. Your acts or omissions; or

2. The acts or omissions of those acting on your behalf; in the performance of your ongoing operations for the additional insured(s) at the location(s) designated above.

This portion of that form tells us that the additional insured only has coverage on the contractor’s policy for the things that the insured is doing. There isn’t any coverage for anything that has been done. There’s no completed operations coverage here. That can be fixed, but not if we don’t know that we need that coverage before something happens.

The risks associated with a small trade contractor are not complicated for the insurance professional who is used to dealing with them, but they are complicated for the contractor who isn’t used to them, who might be new at this work, or who might not have any interest in insurance and they just want to build things.

Wraight, CIC, CRM, AU, is director of Insurance Journal’s Academy of Insurance. Email: pwraight@ ijacademy.com.

Spotlight: Claims

Ransomware Study: 78% of Attack Victims Paid Ransom; 74% Suffered Multiple Strikes

Asurvey of nearly 1,000 IT and security professionals shows numerous organizations were targeted by ransomware attacks in the past year with a high degree of success, with most paying a ransom — many of which paid multiple times.

Semperis, a cyber resilience firm, con-

Report: 2.6M Homes at Moderate to Very High Risk of Wildfire

More than 2.6 million homes across 14 states with a total reconstruction cost of $1.3 trillion are at moderate to very high risk of wildfire damage during the 2024 wildfire season, the 2024 CoreLogic Wildfire Risk Report shows. The western U.S. has the greatest wildfire risk, with California, Colorado and Texas comprising 70% of the risk.

The following states have the highest number of homes at moderate or greater risk of wildfire exposure, the Irvine, California-based catastrophe modeler and property data provider found:

1. California: 1,258,748 homes at risk

2. Colorado: 321,294 homes at risk

3. Texas: 244,617 homes at risk

4. Oregon: 129,567 homes at risk

5. Arizona: 124,603 homes at risk

The elevated level of risk in those states was largely due to the high number of homes in undeveloped areas, or with exposure to Wildland-Urban Interface.

Ten of the top 15 metropolitan areas for wildfire risk concentration are in California, and the top four are in the state. The Los Angeles metropolitan area led the nation with the highest number of homes at risk, with more than 245,000 homes with a total reconstruction value of $186.6 billion at moderate or greater risk of wildfire.

ducted a poll of IT and security professionals at organizations spanning multiple industries across the U.S., UK, France and Germany. The highlights of the Semperis survey include:

• 74% of respondents that were attacked for ransom in the past 12 months were attacked multiple times — many within the span of a week.

• 78% of targeted organizations paid the ransom — 72% paid multiple times; 33% of those paid ransom four times or more.

• 87% of attacks caused business disruption — even for those that paid ransom — including data loss and the need to take systems offline. For 16% of respondents, the attack created a life-or-death dilemma.

• 35% of victims that paid ransom either did not receive decryption keys or received corrupted keys.

• 49% of respondents needed one to seven days to recover business operations to minimal IT functionality after a ransomware attack, and 12% needed seven days or more.

Semperis partnered with Censuswide, an international market research consultancy in London, to conduct the detailed study in the first half of 2024. The survey included 900 IT and security professionals across multiple industries, including education, finance, healthcare, manufacturing and utilities, IT and telecommunications, and travel and transportation.

Welcome to Insurance Journal’s 2024 Professional Liability Directory. We’ve compiled this directory of professional liability providers to assist independent agents and brokers in their search for markets. In today’s highly litigious world, professional liability coverages have become critical insurance for many businesses. This directory has been designed to serve as a quick reference guide that allows users to locate carriers, wholesale brokers and managing general agencies offering professional liability coverage. The information published in this directory was submitted directly by the providers and includes their contact information, Web site and states where coverage is available. For a complete listing of markets offered by providers named in this directory, visit: www.insurancejournal. com/directories and type in “professional liability” under the Excess & Surplus, “find a market” option. To submit a listing for future directories, e-mail Kristine Honey at: khoney@insurancejournal.com. We hope you find IJ’s Professional Liability Directory to be a useful tool. To comment on this directory, or any other IJ resource, please e-mail: editorial@insurancejournal.com.

Berkley Select | a Berkley Company

Braishfield Associates, Inc.

Brooks Insurance Agency

Brown & Riding

CFC

CID Insurance Programs, Inc.

Ck Specialty Insurance Associates

Cochrane and Company

Commonwealth Underwriters, Ltd.

Cooper & McCloskey, Inc.

Coverys

CRC Insurance Services

Donald Gaddis Co., Inc. Insurance Svcs

DOXA Insurance Holdings

DUAL North America

All States

All States

All States except HI

All States

All States

AZ CA CO ID MD NE NM NV OR PA TN

TX UT WA

All States except AK DC FL NY

All States

DC MD NC PA SC VA WV

Most States

All States

All States

All States

All States

All States

Eaton Professional Insurance Services CA

Erickson-Larsen, Inc. MN MT ND SD WI WY

Executive Insurance Professionals, PLLC CA NM OK TX

First Choice Insurance Intermediaries, Inc.

Gateway Specialty Insurance

Gumtree Wholesale Insurance Brokers, Inc.

ISC - Integrated Specialty Coverages

J.E. Brown & Associates

James River Insurance Company

Jencap - Locations Nationwide

Jimcor Agencies

JM Wilson

Joseph Krar & Associates, Inc.

Most States

All States

AL AR KS KY LA MO MS TN TX

All States

All States

All States

All States

All States except AK HI IA MT NE SD WY

All States except AK HI NY

CT MA ME NH RI VT

Keystone Insurance Services, Inc. TX

Kinsale Insurance Company

Maverick Commercial Insurance Services

MAXIMUM

All States + DC, Puerto Rico, Virgin Islands

All States

All States

McGowan, Donnelly & Oberheu, LLC (MDO) All States

Monarch E&S Insurance Services Nationwide

New England Excess Exchange CT DC DE MA MD ME NC NH NJ NY OH PA RI VA VT

Novatae Risk Group

All States

Patriot National Underwriters, Inc. AR KS LA MS NM OK TX

Philadelphia Insurance Companies All States except LA

ProAlly

Professional Liability Ins. Svcs - Underwriting Facilities

Professional Program Ins. Brokerage, a Div of SPG

Promont Insurance Advisors

ProWriters

Quirk & Company

R.E. Chaix & Assoc.

Rockwood Programs, Inc.

RPS Healthcare

All States

All States (Home Health, Acupuncturist)

All States

All States

All States

LA NM OK OR TX WA

All States (varies based on program)

States

Sabal Insurance Group, Inc. All States

Smart Choice Express Markets

Southern Insurance Underwriters, Inc.

U.S. Risk, LLC

USG Insurance Services, Inc.

All States except AK DE HI ND SD WY

States

Architects & Engineers Liability

ARC

Brooks Insurance Agency

Brown & Riding

CFC

CID

Ck Specialty Insurance Associates

Cochrane and Company

Commercial Sector Insurance Brokers, LLC

Cooper & McCloskey, Inc.

Coterie

CRC Insurance Services

Donald Gaddis Co., Inc. Insurance Svcs

DOXA Insurance Holdings

DUAL North America All States

Eaton Professional Insurance Services CA

Ko Specialty Insurance Services, Inc. AZ CA FL NV NY OR UT

Erickson-Larsen, Inc. MN MT ND SD WI WY

Euclid Design Underwriters Most States

Executive Insurance Professionals, PLLC CA NM OK TX

Fox Point Programs

States

based on class of business

Freberg Environmental, Inc. All States

Gorst & Compass Insurance CA

Gumtree Wholesale Insurance Brokers, Inc.

Hill Program Managers, LLC

Indemnity Excess & Surplus Agency, Inc. Western States

ISC - Integrated Specialty Coverages All States

Jacobs & Associates, Inc. OH

James River Insurance Company All States

Jencap Specialty Ins. Services (Environmental) Most States

Jimcor Agencies All States except AK HI IA MT NE SD WY

JM Wilson All States except AK

Joseph Krar & Associates, Inc.

Kevin Dahlke Insurance Brokerage, Inc. Most States

Keystone Insurance Services, Inc. TX

Kinsale Insurance Company

States + DC, Puerto Rico, Virgin Islands

M.J. Hall & Company Insurance Brokers AK AZ CA HI NV OR WA

MAXIMUM All States

Monarch E&S Insurance Services Nationwide

NeitClem Wholesale Insurance Brokerage, Inc. AZ CA NV

Norman-Spencer Agency, Inc. All States

Norman-Spencer International, Inc. All States

Novatae Risk Group All States

Patriot National Underwriters, Inc.

Philadelphia Insurance Companies

Professional Insurance Concepts

Professional Liability Brokers & Consultants, Inc.

Professional Underwriters Agency (PUA)

ProWriters

Quadrant Insurance Managers

Quirk & Company

Roush Insurance Services, Inc.

RPS Executive Lines

RT Specialty

Select Risk Services, Inc.

Shelly, Middlebrooks & O’Leary, Inc.

Smart Choice Express Markets

Southern Insurance Underwriters, Inc. CMGA

States except LA

States

States

States

Specialty Wholesale Insurance Solutions (SWIS) formerly known as Capitol Special Risks All States

STRAVA Specialty

States

Synergy Professional Associates, Inc. All States

Target Professional Programs

The Hanover Insurance Group

Tokio Marine/HCC

U.S. Risk, LLC

USG Insurance Services, Inc.

Victor Insurance Managers LLC

Woodlands Insurance Services, LLC

XPT Specialty

States

States

States (Includes Contractors PL)

States

States

States

Braishfield

Gorst

Insurance

Irwin Siegel Agency

ISC - Integrated Specialty Coverages

J.E. Brown & Associates

Jamison Risk Services

Jencap - Locations Nationwide

Jimcor Agencies

JM Wilson

Joseph Krar & Associates, Inc.

Kevin Dahlke Insurance Brokerage, Inc.

Keystone Insurance Services, Inc.

Landy Insurance Agency

States except AK

M.J. Hall & Company Insurance Brokers AK AZ CA HI NV OR WA

Markel

States

MAXIMUM All States

McGowan, Donnelly & Oberheu, LLC (MDO) All States

Monarch E&S Insurance Services Nationwide

National Association of Professional Agents (NAPA)

Negley Associates

New Age Underwriters Agency, Inc.

Norman-Spencer Agency, Inc.

Novatae Risk Group

Professional

ProWriters

Quirk & Company

Cochrane and Company

Commercial Sector Insurance Brokers, LLC

Commonwealth Underwriters, Ltd.

Cooper & McCloskey, Inc.

Costanza Insurance Agency, Inc.

Coterie

Coverys

CRC Insurance Services

CRES A Gallagher Company

Donald Gaddis Co., Inc. Insurance Svcs

DUAL North America

Eaton Professional Insurance Services

All States

All States

DC MD NC PA SC VA WV

Most States

All States (for Security Industry)

38 States

All States

All States

All States

All States

All States

CA

Elite Underwriters CA FL CT NY

EMaxx Assurance Group of Companies, Inc.

Erickson-Larsen, Inc.

All States

MN MT ND SD WI WY

Executive Insurance Professionals, PLLC CA NM OK TX

First Choice Insurance Intermediaries, Inc.

Fox Point Programs

Gorst & Compass Insurance

Hudson Insurance Group / Hudson Pro

Insurance Agents & Brokers Service Group, Inc.

Irwin Siegel Agency

ISC - Integrated Specialty Coverages

J.E. Brown & Associates

James Klein Insurance Service, Inc.

Jamison Risk Services

Kevin Dahlke Insurance Brokerage, Inc.

Keystroke Underwriters

Kinsale Insurance Company

Landy Insurance Agency

Most States

All States (varies based on class of business)

CA

All States

DE MD PA (for Ins. Agents & Brokers only)

All States

All States

All States

Most States

All States except AK NV

Most States

All States except HI

All States + DC, Puerto Rico, Virgin Islands

All States except AK

M.J. Hall & Company Insurance Brokers AK AZ CA HI NV OR WA

Markel

Maverick Commercial Insurance Services

All States

All States

National Association of Professional Agents (NAPA) All States

Negley Associates

All States

NeitClem Wholesale Insurance Brokerage, Inc. AZ CA NV

New England Excess Exchange

Norman-Spencer International, Inc.

Novatae Risk Group

OREP Insurance Services, LLC

Patriot National Underwriters, Inc.

Philadelphia Insurance Companies

PL Risk Advisors, Inc.

Prime Insurance Company

Professional Governmental Underwriters

Professional Insurance Concepts

Professional Liability Ins. Svcs - Underwriting Facilities

ProLawyer Insurance, LLC

Quadrant Insurance Managers

R.E. Chaix & Assoc.

Roush Insurance Services, Inc.

RPS Technology & Cyber

RT Specialty

Sabal Insurance Group, Inc.

Select Risk Services, Inc.

Smart Choice Express Markets

Specialty Wholesale Insurance Solutions (SWIS) formerly known as Capitol Special Risks

STRAVA Specialty

CT DC DE MA MD ME NC NH NJ NY OH PA RI VA VT

All States

All States

All States

AR KS LA MS NM OK TX

All States except LA

All States

All States

All States

All States

All States (250+ Misc Classes: Vinyard/Farm)

DC DE MD NJ NY PA VA

All States

CA

IA IL IN OH WI

All States

All States

All States

AR AZ CA CO LA MS NM PA TX

All States except AK DE HI ND SD WY

All States

All States

Sun Coast General Insurance Agency AZ CA CO NV OR UT

SWBC TX

Synergy Professional Associates, Inc.

Target Professional Programs

The Hanover Insurance Group

Tokio Marine HCC Professional Lines Group

Tokio Marine/HCC

All States

All States

Most States

All States

All States

U.S. E&O Brokers, a Division of U.S. Risk, LLC All States

U.S. Risk, LLC All States

United Educators

USG Insurance Services, Inc.

Veracity Insurance Solutions, LLC

Woodlands Insurance Services, LLC

All States

All States

All States

Most States

Access One80

Alliant Insurance Services

Allsouth Professional Liability

AMIS/Alliance Marketing & Insurance Services

Amwins - 150+ Offices Nationwide

Anderson & Murison, Inc.

ARC West Coast Excess & Surplus Brokerage, LLC

Argo Group

Artex Risk Solutions, Inc.

Ascendant Insurance Solutions

Ashley General Agency

Aura Risk Management & Insurance Services

Axis Insurance Services, LLC

Bailey Special Risks, Inc.

Baker Insurance and Bonds, LLC

Berkley Select | a Berkley Company

Braishfield Associates, Inc.

Brooks Insurance Agency

Brown & Riding

CAMICO Mutual Insurance Company

CID Insurance Programs, Inc.

Ck Specialty Insurance Associates

Cochrane and Company

Commercial Sector Insurance Brokers, LLC

Commonwealth Underwriters, Ltd.

Cooper & McCloskey, Inc.

Costanza Insurance Agency, Inc.

Coverys

CRC Insurance Services

CRES A Gallagher Company

Donald Gaddis Co., Inc. Insurance Svcs

Eaton Professional Insurance Services

Erickson-Larsen, Inc.

Executive Insurance Professionals, PLLC

Gateway Specialty Insurance

Gorst & Compass Insurance CA

Great American Ins. Group - Executive Liab. Division

Gumtree Wholesale Insurance Brokers, Inc.

States (for Security Industry)

States

Indemnity Excess & Surplus Agency, Inc. Western States

Insurance Agents & Brokers Service Group, Inc. DE MD PA (for Ins. Agents & Brokers only)

IPA Risk Management, LLC All States

Irwin Siegel Agency

States

ISC - Integrated Specialty Coverages All States

J.E. Brown & Associates

Jacobs & Associates, Inc. OH

James River Insurance Company

States

States

Jamison Risk Services All States except AK NV

Jencap - Locations Nationwide All States

Jimcor Agencies All States except AK HI IA MT NE SD WY

JM Wilson All States except AK HI NY

Joseph Krar & Associates, Inc. CT MA ME NH RI VT

Kevin Dahlke Insurance Brokerage, Inc. Most States

Kinsale Insurance Company All States + DC, Puerto Rico, Virgin Islands

M.J. Hall & Company Insurance Brokers AK AZ CA HI NV OR WA

Markel All States

Maverick Commercial Insurance Services All States

MAXIMUM All States

Monarch E&S Insurance Services Nationwide

Negley Associates All States

NeitClem Wholesale Insurance Brokerage, Inc. AZ CA NV

New Age Underwriters Agency, Inc.

New England Excess Exchange

Norman-Spencer Agency, Inc.

Novatae Risk Group

States

States

R.E. Chaix & Assoc. CA

Rockwood Programs, Inc.

All States (varies based on program)

Roush Insurance Services, Inc. IA

RPS Executive Lines

RPS Technology & Cyber

RT Specialty

Sabal Insurance Group, Inc.

Shelly, Middlebrooks & O’Leary, Inc.

Southern Insurance Underwriters, Inc. CMGA

Specialty Wholesale Insurance Solutions (SWIS)

Synergy

U.S. E&O Brokers, a Division of U.S.

All States

States

Joseph Krar & Associates, Inc.

Kinsale Insurance Company

M.J. Hall & Company Insurance Brokers

Maverick Commercial Insurance Services

NeitClem Wholesale Insurance Brokerage, Inc.

OREP Insurance Services, LLC

Patriot National Underwriters, Inc.

Professional Liability Brokers & Consultants, Inc.

Quadrant Insurance Managers

R.E. Chaix & Assoc.

Roush Insurance Services, Inc.

U.S. Risk, LLC

USG Insurance Services, Inc.

Woodlands Insurance Services, LLC

Aura

Axis

Balance

Berkley

Brooks

Cooper

CRC

Kinsale

Amwins - 150+ Offices Nationwide

Applied Financial Lines

ARC West Coast Excess & Surplus Brokerage, LLC

Argo Group

Brooks Insurance Agency

Chubb

Cooper & McCloskey, Inc.

CRES A Gallagher Company

Donald Gaddis Co., Inc. Insurance Svcs

First Choice Insurance Intermediaries, Inc.

Fox Point Programs

Hudson Insurance Group / Hudson Pro

IPA Risk Management, LLC

States except HI

States

States

States

States (varies based on class of business)

States

States

Kevin Dahlke Insurance Brokerage, Inc. Most States

Kinsale Insurance Company

Markel

States + DC, Puerto Rico, Virgin Islands

States

McGowan, Donnelly & Oberheu, LLC (MDO) All States

National Association of Professional Agents (NAPA) All States

NeitClem Wholesale Insurance Brokerage, Inc. AZ CA NV

Norman-Spencer Agency, Inc. All States

Novatae Risk Group

Philadelphia Insurance Companies

Professional Insurance Concepts

Professional Liability Brokers & Consultants, Inc.

ProSurance Group, a Div of One80 Intermediaries

R.E. Chaix & Assoc.

RT Specialty

Target Professional Programs

U.S. E&O Brokers, a Division of U.S.

States

States except LA

States

States

Amwins

Brooks

Insurance Agents & Brokers Prof. Liability

Ck Specialty Insurance Associates All States except AK DC FL NY

Commercial Sector Insurance Brokers, LLC

Commonwealth Underwriters, Ltd.

Cooper & McCloskey, Inc.

Coterie

States

MD NC PA SC VA WV

States

States

Donald Gaddis Co., Inc. Insurance Svcs All States

Elite Underwriters CA FL CT NY

Gorst & Compass Insurance CA

Gumtree Wholesale Insurance Brokers, Inc.

AR KS KY LA MO MS TN TX

Indemnity Excess & Surplus Agency, Inc. Western States

Insurance Agents & Brokers Service Group, Inc. DE MD PA

Insurance Specialties Services, Inc. Most States

IPA Risk Management, LLC All States

ISC - Integrated Specialty Coverages All States

J.E. Brown & Associates All States

Jacobs & Associates, Inc. OH

James River Insurance Company

Jamison Risk Services

Jencap - Locations Nationwide

Keystroke Underwriters

Kinsale Insurance Company

MAXIMUM

All States

All States except AK NV

All States

All States except HI

All States + DC, Puerto Rico, Virgin Islands

All States

McGowan, Donnelly & Oberheu, LLC (MDO) All States

National Association of Professional Agents (NAPA) All States

NeitClem Wholesale Insurance Brokerage, Inc. AZ CA NV

New Age Underwriters Agency, Inc. All States

New England Excess Exchange

Norman-Spencer Agency, Inc.

Novatae Risk Group

Number One Insurance Agency

Prime Insurance Company

DC

All States

All States

MA

All States

Professional Insurance Concepts All States

Professional Liability Ins. Svcs - Underwriting Facilities All States

ProSurance Group, a Div of One80 Intermediaries All States

ProWriters

Quadrant Insurance Managers

Rockwood Programs, Inc.

RPS Executive Lines

Inc.

Specialty Wholesale Insurance Solutions (SWIS)

Synergy Professional Associates, Inc.

Target Professional Programs

Tokio Marine HCC Professional Lines

U.S. Brokers Network, Specialty Program Div of US

All States

All States

All States (varies based on program)

All States

Amwins - 150+ Offices Nationwide

Aon Affinity

Applied Financial Lines

ARC West Coast Excess & Surplus Brokerage, LLC

Aura Risk Management & Insurance Services

Berkley Select | a Berkley Company

Berkshire Hathaway GUARD Insurance

Brooks Insurance Agency

Chubb

Cooper & McCloskey, Inc.

CRC Insurance Services

Donald Gaddis Co., Inc. Insurance Svcs

DOXA Insurance Holdings

Gorst & Compass Insurance

Grayhawk General Agency, Inc.

Gumtree Wholesale Insurance Brokers, Inc.

IPA Risk Management, LLC

James River Insurance Company

Jamison Risk Services

Jimcor Agencies

Keystone Insurance Services, Inc. TX

Kinsale Insurance Company

Landy Insurance Agency

Lawyer’s Protector Plan

States except

States + DC, Puerto Rico, Virgin Islands

States except AK

States except AK HI LA OR WV WY

M.J. Hall & Company Insurance Brokers AK AZ CA HI NV OR WA

Markel

MAXIMUM

States

States

McGowan, Donnelly & Oberheu, LLC (MDO) All States

Monarch E&S Insurance Services Nationwide

National Association of Professional Agents (NAPA) All States

NeitClem Wholesale Insurance Brokerage, Inc. AZ CA NV

Number One Insurance Agency

Professional Liability Brokers & Consultants, Inc.

ProLawyer Insurance, LLC

Specialty

Specialty Wholesale Insurance Solutions (SWIS)

Artex

DUAL

First

Gateway

Gorst & Compass

Greenhill Insurance Services

IPA Risk

Irwin Siegel Agency

James Klein Insurance Service, Inc.

James River Insurance Company

Jencap - Locations Nationwide

Magnolia LTC - (Skilled Nursing, Assisted Living)

Maverick Commercial Insurance Services

Negley Associates

Patriot National Underwriters, Inc.

PL Risk Advisors, Inc.

Prime Insurance Company

ProAlly

Professional Liability Ins. Svcs - Underwriting Facilities

Professional Program Ins. Brokerage, a Div of SPG

Promont Insurance Advisors

Psych Professional Liability, a div of Frenkel & Co.

Rockwood Programs, Inc.

RPS Healthcare

States

States

States (Alcohol/Drug Testing, Diagnostics)

States

States

States (Psychoanalysts, Psychiatrists, Psychologists, Social Workers)

States (varies based on program)

States (includes Home Health, Assisted Living, Skilled Nursing, Weight Loss Clinics)

Sports & Fitness Insurance Corporation All States

TDC Specialty Underwriters

All States (includes LTC & Assisted Living)

U.S. Risk, LLC All States

USASIA Insurance Services

CA

Access E&S Insurance Services (VA)

Access One80

Admiral Insurance Group

Agentic Insurance, LLC

Allsouth Professional Liability

AMIS/Alliance Marketing & Insurance Services

Amwins - 150+ Offices Nationwide

Anderson & Murison, Inc.

Aon Affinity

Applied Financial Lines

– please contact us.

All States

States

Nationwide

All States

All States (Contractors especially)

ARC West Coast Excess & Surplus Brokerage, LLC All States

ARMR.Network - Better Insurance By Design

Argo Group

Baker Insurance and Bonds, LLC

Berkley Select | a Berkley Company

Berkshire

Braishfield

Ck

Costanza

Donald

DUAL

EMaxx Assurance Group of Companies, Inc.

Erickson-Larsen, Inc.

PLLC

First

Fox

Hudson

Indemnity

Insurance

Irwin

Jacobs

James Klein Insurance Service, Inc.

James River Insurance Company

Jamison Risk Services

Jencap - Locations Nationwide

Jimcor Agencies

JM Wilson

Joseph Krar & Associates, Inc.

Kevin Dahlke Insurance Brokerage, Inc.

Keystroke Underwriters

Kinsale Insurance Company

Landy Insurance Agency

M.J. Hall & Company Insurance Brokers

Magnolia LTC

NeitClem

New

Norman-Spencer Agency, Inc.

Norman-Spencer International, Inc.

States except AK HI NY

States except HI

States + DC, Puerto Rico, Virgin Islands

States except AK

R.E.

Roush

States except KY

AMIS/Alliance Marketing & Insurance Services

Anderson & Murison, Inc.

State

Aon Affinity All States

ARC West Coast Excess & Surplus Brokerage, LLC

States

Argo Group All States except WV &

Ascendant Insurance Solutions

Bailey Special Risks, Inc.

Baker Insurance and Bonds, LLC

All States except AK & HI

All States except NY

Berkley Select | a Berkley Company All States

Brooks Insurance Agency

Cochrane and Company

All States except HI

All States

Commonwealth Underwriters, Ltd. DC MD NC PA SC VA WV

Cooper & McCloskey, Inc.

Donald Gaddis Co., Inc. Insurance Svcs

Eaton Professional Insurance Services CA

EMaxx Assurance Group of Companies, Inc.

Encore Fiduciary

Erickson-Larsen, Inc.

States

States

States (includes Labor PL Insurance)

MT ND SD WI WY

Executive Insurance Professionals, PLLC CA NM OK TX

Gateway Specialty Insurance All States

Great American Ins. Group - Executive Liab. Division

States

Hudson Insurance Group / Hudson Pro All States

Indemnity Excess & Surplus Agency, Inc. Western States

Irwin Siegel Agency All States

J.E. Brown & Associates

Jacobs & Associates, Inc.

Jencap - Locations Nationwide

States

States

Joseph Krar & Associates, Inc. CT MA ME NH RI VT

Kinsale Insurance Company

Negley Associates

All States + DC, Puerto Rico, Virgin Islands

States

NeitClem Wholesale Insurance Brokerage, Inc. AZ CA NV

New England Excess Exchange

Norman-Spencer Agency, Inc. All States

Philadelphia

Shelly, Middlebrooks & O’Leary, Inc.

Smart Choice Express Markets

Southern Insurance Underwriters, Inc. CMGA

United Educators

USASIA Insurance Services

Apex Insurance

Artex Risk Solutions, Inc.

Bailey Special Risks, Inc.

Brooks Insurance Agency

Chubb

Cooper & McCloskey, Inc.

Donald Gaddis Co., Inc. Insurance Svcs

EMaxx Assurance Group of Companies, Inc.

Euclid Public Sector

Jencap - Locations Nationwide

Kinsale Insurance Company

Prime Insurance Company

Professional Governmental Underwriters

R.E. Chaix & Assoc.

Roush Insurance Services, Inc.

RT Specialty

Shelly, Middlebrooks & O’Leary, Inc.

Victor Insurance Managers LLC

States (includes Law Enforcement & School Board Liability w/ EPL)

States

States except AK & HI

States except HI

States + DC, Puerto Rico, Virgin Islands

(includes Law Enforcement & School Board

360 Coverage Pros

Anderson & Murison, Inc.

Braishfield Associates, Inc.

Brooks Insurance Agency

except HI Brown & Riding

CID Insurance Programs, Inc.

Ck Specialty Insurance Associates

Commercial Sector Insurance Brokers, LLC

Commonwealth Underwriters, Ltd.

Cooper & McCloskey, Inc.

CRES A Gallagher Company

Donald Gaddis Co., Inc. Insurance Svcs

States except AK DE HI ND SD WY

FL GA MS NC SC TN TX VA

States

States except AK DC FL NY

States (includes Firms/Brokers)

States

Elite Underwriters CA FL CT NY

Erickson-Larsen, Inc. MN MT ND SD WI WY

Executive Insurance Professionals, PLLC CA NM OK TX

First Choice Insurance Intermediaries, Inc. Most States

Fox Point Programs

Gorst & Compass Insurance CA

States (varies based on class of business)

Insurance Specialties Services, Inc. Most States

IPA Risk Management, LLC All States

Jacobs & Associates, Inc. OH

Jimcor Agencies

All States except AK HI IA MT NE SD WY

Kevin Dahlke Insurance Brokerage, Inc. Most States

Keystone Insurance Services, Inc. TX

Kinsale Insurance Company

Landy Insurance Agency

All States + DC, Puerto Rico, Virgin Islands

All States except AK (includes Real Estate Appraisers E&O)

MAXIMUM All States

McGowan, Donnelly & Oberheu, LLC (MDO) All States

National Association of Professional Agents (NAPA) All States

NeitClem Wholesale Insurance Brokerage, Inc. AZ CA NV

New Age Underwriters Agency, Inc. All States

Norman-Spencer Agency, Inc. All States

Number One Insurance Agency MA

OREP Insurance Services, LLC All States

Professional Insurance Concepts All States

Professional Liability Brokers & Consultants, Inc. All States (Mortgage Brokers specifically)

ProWriters All States

Quirk & Company LA NM OK OR TX WA

RPS Executive Lines All States

Shelly, Middlebrooks & O’Leary, Inc.

Southern Insurance Underwriters, Inc.

Sun Coast General Insurance Agency AZ CA

Synergy Professional Associates, Inc.

Tokio Marine HCC Professional Lines Group

Tokio

States

ARC

Ashley General Agency

LLC

States

Axis Insurance Services, LLC All States

Bailey Special Risks, Inc.

All States except AK & HI

Braishfield Associates, Inc. All States (includes Cyber & Privacy)

Brooks Insurance Agency

Brown & Riding

CFC

Chubb

CID Insurance Programs, Inc.

Ck Specialty Insurance Associates

Cochrane and Company

Commonwealth Underwriters, Ltd.

Cooper & McCloskey, Inc.

Coterie

CRC Insurance Services

Donald Gaddis Co., Inc. Insurance Svcs

Eaton Professional Insurance Services

EMaxx Assurance Group of Companies, Inc.

States except HI

States

States

States

States

MD NC PA SC VA WV

States

States

States

States

States

First Choice Insurance Intermediaries, Inc. Most States

Fox Point Programs

Gateway Specialty Insurance

Gumtree Wholesale Insurance Brokers, Inc.

Hudson Insurance Group / Hudson Pro

Indemnity Excess & Surplus Agency, Inc.

IPA Risk Management, LLC

States (varies based on class of business)

States

AR KS KY LA MO MS TN TX

States

States

All States

ISC - Integrated Specialty Coverages All States

J.E. Brown & Associates All States

Jacobs & Associates, Inc. OH

Jencap - Locations Nationwide All States

Jimcor Agencies

JM Wilson

Joseph Krar & Associates, Inc.

All States except AK HI IA MT NE SD WY

All States except AK HI NY

CT MA ME NH RI VT

Keystone Insurance Services, Inc. TX

Markel

McGowan, Donnelly & Oberheu, LLC (MDO)

All States

All States

Monarch E&S Insurance Services Nationwide

NeitClem Wholesale Insurance Brokerage, Inc. AZ CA NV

New Age Underwriters Agency, Inc.

New England Excess Exchange

Novatae Risk Group

States

States

Patriot National Underwriters, Inc. AR KS LA MS NM OK TX Philadelphia Insurance Companies

PL Risk Advisors, Inc.

Prime Insurance Company

Professional Liability Ins. Svcs - Underwriting Facilities

ProWriters

Quirk & Company

Roush Insurance Services, Inc.

RPS Executive Lines

RPS Technology & Cyber

RT Specialty

Sabal Insurance Group, Inc.

Shelly, Middlebrooks & O’Leary, Inc.

Synergy Professional Associates, Inc.

The Hanover Insurance Group

Tokio Marine HCC Professional Lines Group

Tokio Marine/HCC

U.S. Risk, LLC

USASIA Insurance Services

Veracity Insurance Solutions, LLC

Woodlands Insurance Services, LLC

XPT Specialty

States except LA (includes Integrated Technology)

States

States

States

States

NM OK OR TX WA

IL IN OH WI

States

States

States

States

FL GA MS NC SC TX

States

States

States

States

States

CA

States

States

Brooks

Brown

Cooper

CRES

DOXA

Elite

Fox

ISC

Professional Liability Directory - Alphabetical Directory of Markets

360 Coverage Pros

8430 Enterprise Cir, Ste. 200, Lakewood Ranch, FL 34202

Phone: 877-524-0265

Email: info@360coveragepros.com

Website: www.360CoveragePros.com

Access E&S Insurance Services (VA)

2001 N. Lincoln St., Arlington, VA 22207

Phone: 703-248-2566 ; Fax: 703-248-2565

Email: tim@access-es.com

Website: www.access-es.com

Access One80

1773 S. 8th St., Ste. 200, Colorado Springs, CO 80905

Phone: 855-900-2960 ; Fax: 719-623-4699

Email: submissions@bigfootbinds.com

Website: accessone80.com

Admiral Insurance Group

1000 Howard Blvd., Mount Laurel, NJ 08054

Phone: 856-429-9200

Email: MHowey@admiralins.com

Website: www.admiralins.com

Affinity Healthcare

1100 Virginia Dr., Ste. 250, Fort Washington, PA 19034

Phone: 215-293-1191

Email: affinity@aon.com

Website: www.aon.com/affinity

Agency Marketing Services

9800 4th St. N, Ste. 400, St. Petersburg, FL 33702

Phone: 727-384-1036 ; Fax: 727-343-4123

Email: bwolf@agencymarketing.com

Website: www.agencymarketing.com

Agentic Insurance, LLC

900 W. Valley Forge Rd., Ste. 100, King of Prussia, PA 19406

Phone: 610-900-0060 ; Fax: 610-900-0070

Email: Tkatona@agenticins.com

Website: www.agenticins.com

Alliant Insurance Services

18100 Von Karman Ave., 10th Fl, Irvine, CA 92612

Phone: 949-756-0271

Email: marcomm@alliant.com

Website: www.alliant.com

Allsouth Professional Liability

9800 4th Street N, Ste. 400, St. Petersburg, FL 33702

Phone: 800-913-9260 ; Fax: 813-282-0994

Email: info@allsouth.net

Website: www.allsouth.net

AMIS/Alliance Marketing & Insurance Services

PO Box 567, San Marcos, CA 92079

Phone: 760-471-7116 ; Fax: 760-471-9378

Email: snowell@amiscorp.com

Website: www.amisinsurance.com

Amwins - 150+ Offices Nationwide

See Website for Locations Headquarters - Charlotte, NC 28210

Phone: 704-749-2700

Email: marketing@amwins.com

Website: www.amwins.com

Anderson & Murison, Inc.

800 W. Colorado Blvd., Los Angeles, CA 90041

Phone: 323-255-2333 ; Fax: 323-255-0957

Email: dena.martin@monarchexcess.com

Website: www.andersonmurison.com

Aon Affinity

200 E. Randolph St., Chicago, IL, 60601

Phone: 267-418-3410

Email: kristoffer.boyd1@aon.com Website: www.aonprograms.com

Apex Insurance

404 E. Ramsey, Ste. 114, San Antonio, TX, 78216

Phone: 210-812-5658 ; Fax: 210-340-8986

Email: hughes@apexinsurance.com

Website: www.apexinsurance.com

Applied Financial Lines

1120 Avenue of the Americas, 21st Fl, New York, NY 10036

Phone: 443-534-6060 ; Fax: 877-234-4425

Email: tdowen@auw.com Website: www.afl.auw.com

ARC West Coast Excess & Surplus Brokerage, LLC

260 S. Los Robles Ave., Ste. 205, Pasadena, CA 91101

Phone: 626-584-5050 ; Fax: 626-584-5010

Email: shunt@arcxswest.com OR Email: cwhiteford@arcxswest.com Website: www.arcbrokers.com

Argo Group

501 7th Ave., 7th Fl, New York, NY 10018

Phone: 210-321-8400

Email: info@argolimited.com Website: www.argogroup.com

ARMR.Network - Better Insurance By Design CA dba: Dybdahl & Associates Insurance Agency, LLC

525 Junction Rd., Ste. 8200, Madison, WI 53717

Phone: 608-836-9590 ; Fax: 608-836-9565

Email: Marketing@armr.net Website: www.armr.net

Artex Risk Solutions, Inc.

2850 Golf Rd., 5th Fl, Rolling Meadows, IL 60008

Phone: 630-694-5050

Email: artexinfo@artexrisk.com Website: www.artexrisk.com

Ascendant Insurance Solutions

2199 Ponce de Leon Blvd., Ste. 500, Coral Gables, FL 33134

Phone: 305-820-4360

Email: marketing@ascendantgroup.com Website: www.ascendantgroup.com

Ashley General Agency

2040 N. Loop 336 W, Ste. 200, Conroe, TX 77304

Phone: 936-441-5959 ; Fax: 936-521-5922

Email: hnelson@ashleyga.com Website: www.ashleyga.com

Aura Risk Management & Insurance Services

944 Calle Amanecer, Ste. E, San Clemente, CA 92673

Phone: 949-749-8119

Email: submissions@aurarisk.com Website: www.aurarisk.com

Axis Insurance Services, LLC

795 Franklin Ave., Ste. 206, Franklin Lakes, NJ 07417

Phone: 201-847-9175 ; Fax: 201-847-9174

Email: info@axisins.com Website: www.axisins.com

Bailey Special Risks, Inc.

105 Bluegrass Commons, Ste. C, Hendersonville, TN 37075

Phone: 615-264-3977 ; Fax: 615-264-3980

Email: questions@bsrins.com Website: questions@bsrins.com

Baker Insurance and Bonds, LLC

Las Vegas, NV

Phone: 702-906-0888

Email: help@yesbaker.com Website: www.yesbaker.com

Balance Partners PO Box 2550, Huntington, NY 11750

Phone: 512-923-6278

Email: cjacobs@balanceuw.com Website: www.balanceuw.com

Beacon Hill Associates

408 Park St., Charlottesville, VA 22902 Phone: 800-596-2156 ; Fax: 434-979-8964

Email: info@b-h-a.com Website: https://b-h-a.com/

Berkley Select | a Berkley Company

550 W. Jackson Blvd., Ste. 500, Chicago, IL 60661 Phone: 312-800-6200 ; Fax: 312-207-1839

Email: info@berkleyselect.com Website: www.berkleyselect.com

Berkshire Hathaway GUARD Insurance Companies

PO Box AH, Wilkes-Barre, PA 18703 Phone: 570-825-9900 ; Fax: 570-823-2059

Email: csr@guard.com Website: www.guard.com

Boston Insurance Brokerage, LLC 28 State St., Ste. 2202, Boston, MA 02109 Phone: 617-556-7000 ; Fax: 617-556-7030

Email: Kdriscoll@bib-llc.com

Website: www.bostonbrokerage.com

Braishfield Associates, Inc.

5750 Major Blvd., Ste. 200, Orlando, FL 32819 Phone: 888-335-6616 ; Fax: 888-335-6615

Email: dhill@braishfield.com Website: www.braishfield.com

Brooks Insurance Agency

6320 Canoga Ave., 12th Fl, Woodland Hills, CA 91367

Phone: 818-449-9062

Email: mmccluskey@brooks-ins.com

Website: www.brooks-ins.com

Protect your business with Brooks’ Professional Liability coverage, including D&O, E&O, Cyber, and more. As a trusted independent wholesaler, we ensure your submissions receive priority attention and exceptional service. Contact Michael McCluskey at 818-449-9062 or mmcluskey@brooks-ins.com for your personalized quote today!

Professional Liability Directory - Alphabetical Directory of Markets

Brown & Riding

7047 E. Greenway Pkwy, Scottsdale, AZ 85254

Phone: 312-399-9614

Email: mgervin@brcins.com

Website: www.brownandriding.com

Brownyard Group

21 Maple Ave., Bay Shore, NY 11706

Phone: 800-645-5820 ; Fax: 631-666-5723

Email: info@brownyard.com

Website: www.brownyard.com

CAMICO Mutual Insurance Company

1800 Gateway Dr., Ste. 200, San Mateo, CA 94404

Phone: 800-652-1772 ; Fax: 800-227-2090

Email: dcrouch@camico.com

Website: www.camico.com

CFC

85 Gracechurch St., London EC3V 0AA UK

Phone: 207-220-8500

Email: inbox@cfc.com

Website: www.cfc.com

Chubb

202B Hall’s Mill Rd., Whitehouse Station, NJ 08889

Phone: 908-572-4392

Email: rcushing@chubb.com

Website: www.chubb.com/us/professionalliability

CID Insurance Programs, Inc.

7125 El Cajon Blvd., Ste. 3, San Diego, CA 92115

Phone: 800-922-7283 ; Fax: 619-593-2008

Email: info@cidinsurance.com

Website: www.cidinsurance.com

Ck Specialty Insurance Associates - All Offices

See Website for Locations, Headquarters - San Jose, CA 95118

Phone: 800-411-0083 ; Fax: 408-227-7732

Email: yana@ckspecialty.com

Website: www.ckspecialty.com

Cochrane and Company

1405 S. Rustle St., Spokane, WA 99224

Phone: 509-838-0655 ; Fax: 509-838-1710

Email: marketing@cochraneco.com

Website: www.cochraneco.com

Commercial Sector Insurance Brokers, LLC

500 Corporate Pkwy, Ste. 200-G, Hoover, AL 35242

Phone: 205-332-8117 ; Fax: 205-776-1610

Email: bbleistine@comsectorins.com

Website: www.comsectorins.com

Commonwealth Underwriters, Ltd.

2112 W. Laburnum Ave., Richmond, VA 23227

Phone: 800-396-6226

Email: skoolhof@commund.com

Website: www.commund.com

Cooper & McCloskey, Inc.

111 Pine St., Ste. 1530, San Francisco, CA 94111

Phone: 415-433-7700 ; Fax: 415-433-7707

Email: keltie@cmiprorisk.com

Website: www.cmiprorisk.com

Costanza Insurance Agency, Inc.

3010 LBJ Freeway, Ste. 925, Dallas, TX 75243

Phone: 800-346-0942 ; Fax: 972-991-2139

Email: b.costanza@cia-tx.com

Website: www.costanzainsurance.com

Coterie

4455 Carver Woods Dr., Ste. 100, Cincinnati, OH 45242

Phone: 785-331-6694

Email: katherine.jones@coterieinsurance.com

Website: www.coterieinsurance.com

Coverys

One Financial Center, Boston, MA 02111

Phone: 800-225-6168

Website: www.coverys.com

CRC Insurance Services

See Website for Locations. HQ - Birmingham, AL 35209

Phone: 205-870-7790 ; Fax: 205-879-3739

Email: marketing@crcins.com

Website: www.crcins.com

CRES A Gallagher Company

POB 29502 #69121, Las Vegas, NV 89126

Phone: 858-618-1648 ; Fax: 858-618-1655

Email: GGB.LV2.CRES.CustSvc@ajg.com

Website: www.cresinsurance.com

Donald Gaddis Co., Inc.

Insurance Svcs

104 S. Michigan Ave., Ste 1025, Chicago, IL 60603

Phone: 888-853-0071 ; Fax: 312-853-1033

Email: cgaddis@gaddiscompany.com

Website: www.gaddiscompany.com

DOXA Insurance Holdings

101 E. Washington Blvd., 10th Fl, Fort Wayne, IN 46802

Phone: 414-305-2104

Email: Steve.Elliot@DOXA.com

Website: DOXA.com

DUAL North America

1100 5th Ave. South, Ste. 301, Naples, FL 34102

Phone: 973-631-7575

Email: marketing@dualcommercial.com

Website: www.dualna.com

Eaton Professional Insurance Services

17602 17th St., Ste. 102-120, Tustin, CA 92780

Phone: 714-832-8649 ; Fax: 714-832-2586

Email: c.eaton@episi.net

Website: www.episi.net

Elite Underwriters

PO Box 141668, Coral Gables, FL 33114

Phone: 305-203-1026 ; Fax: 786-522-9046

Email: imoreno@eliteunderwriters.com

Website: www.eliteunderwriters.com

EMaxx Assurance Group of Companies, Inc. 10 Centennial Dr., Ste. 201, Peabody, MA 01960

Phone: 978-531-1822

Email: marketing@emaxxgroup.com Website: www.emaxxgroup.com

Encore Fiduciary

100 East Street SE, Ste. 204, Vienna, VA 22180

Phone: 571-730-4810 ; Fax: 571-730-4813

Email: jobrien@encorefiduciary.com Website: www.encorefiduciary.com

Erickson-Larsen, Inc.

6425 Sycamore Court No., Maple Grove, MN 55369

Phone: 763-535-0055 ; Fax: 763-535-0477

Email: appsmnoffice@ericksonlarseninc.com Website: www.ericksonlarseninc.com

Euclid Design Underwriters 1177 Avenue of the Americas, 5th FL, New York, NY 10036

Phone: 630-238-1900 ; Fax: 630-773-8590

Email: mail@euclid-du.com Website: www.euclid-du.com

Euclid Public Sector

234 Spring Lake Dr., Itasca, IL 60143

Phone: 630-238-1900 ; Fax: 630-773-8590

Email: mail@euclidmanagers.com Website: www.euclidps.com

Executive Insurance Professionals, PLLC 6031 W. Interstate 20, Ste. 249, Arlington, TX 76017 Phone: 800-779-4095 ; Fax: 866-779-4331

Email: cheryl@execins.com Website: www.execins.com

First Choice Insurance Intermediaries, Inc. 814 A1A North, Ste. 206, Ponte Vedra Beach, FL 32082 Phone: 866-821-9572 ; Fax: 904-543-4501

Email: info@firstchoiceii.com Website: www.firstchoiceii.com

Fox Point Programs

3001 Philadelphia Pike, Claymont, DE 19703 Phone: 800-499-7242 ; Fax: 302-472-8529

Email: info@foxpointprg.com Website: www.foxpointprg.com

Freberg Environmental, Inc.

1800 Wazee St., Ste. 300, Denver, CO 80202

Phone: 800-377-4152

Email: info@feiinsurance.com Website: www.feiinsurance.com

Gateway Specialty Insurance

1170 Devon Park Dr., Wayne, PA 19087

Phone: 877-977-4474

Email: info@gatewayspecialty.com Website: www.gatewayspecialty.com

Professional Liability Directory - Alphabetical Directory of Markets

Gorst & Compass Insurance

9310 Topanga Canyon Blvd., Chatsworth, CA 91311

Phone: 818-507-0900 ; Fax: 818-507-1133

Email: mail@gorstcompass.com

Website: www.gorstcompass.com

Grayhawk General Agency, Inc.

PO Box 2505, Gilbert, AZ 85299

Phone: 480-245-5991

Email: dan@ggagency.com

Website: www.ggagency.com

Great American Insurance GroupExecutive Liability Division

1450 American Lane, 8th Fl, Schaumburg, IL 60173

Phone: 847-330-6750

Email: ELD@gaig.com

Website: www.GreatAmericanELD.com

Greenhill Insurance Services

4801 Woodway Dr., Ste. 235W, Houston, TX 77056

Phone: 832-413-4600

Email: ghsubmission@grnhll.com

Website: www.grnhll.com

Gumtree Wholesale Insurance Brokers, Inc.

1650 E. Battlefield, Ste. 230, Springfield, MO 65804

Phone: 855-706-1558 ; Fax: 417-887-6140

Email: vicki.cota@gumtree-ins.com

Website: www.gumtreeins.com

Hill Program Managers, LLC

155 S. Madison St., Ste. 302, Denver, CO 80209

Phone: 303-481-6684

Email: Mhill@hillprograms.com

Website: www.hillprograms.com

Hudson Insurance Group / Hudson Pro

100 William St., 5th Fl, New York, NY 10038

Phone: 212-978-2800

Email: MSutton@HudsonInsGroup.com

Website: www.hudsoninsgroup.com

Indemnity Excess & Surplus Agency, Inc.

1915 NE Stucki Ave., Ste. 450, Hillsboro, OR 97006

Phone: 800-487-2442 ; Fax: 503-526-9700

Email: jreedal@ies-xs.com Website: www.ies-xs.com

Insurance Agents & Brokers Service Group, Inc.

650 Wilson Lane, Ste. 200, Mechanicsburg, PA 17055

Phone: 800-998-9644 Ext. 209 ; Fax: 717-795-8347

Email: iab@iabforme.com

Website: www.iabforme.com

Insurance Specialties Services, Inc.

946 Town Center, New Britain, PA 18901

Phone: 215-918-0505

Email: mary.smith@issisvs.com Website: www.issisvs.com

IPA Risk Management, LLC

340 W. Passaic St., Rochelle Park, NJ 07662

Phone: 201-797-1084 ; Fax: 201-797-1076

Email: g.heitmann@ipariskmanagement.com

Website: www.ipariskmanagement.com

Irwin Siegel Agency

25 Lake Louise Marie Rd., Rock Hill, NY 12775

Phone: 800-622-8272 ; Fax: 845-796-3661

Email: siegel@siegelagency.com

Website: www.siegelagency.com

ISC - Integrated Specialty Coverages

1811 Aston Ave., Ste. 200, Carlsbad, CA 92008

Phone: 908-723-8559

Email: contact@iscmga.com

Website: www.iscmga.com

J.E. Brown & Associates

303 Lennon Lane, Walnut Creek, CA 94598

Phone: 800-955-8213 ; Fax: 925-947-3978

Email: marketing@jebrown.net

Website: www.jebrown.net

Jacobs & Associates, Inc.

12782 Prospect Rd., Strongsville, OH 44149

Phone: 440-625-2690 ; Fax: 440-625-2731

Email: beth.jacobs@towerstonecorp.com

Website: www.jacobsnow.org

James Klein Insurance Service, Inc.

200 E. Sandpointe Ave., Ste. 510, Santa Ana, CA 92637

Phone: 714-918-0914 Ext. 115 ; Fax: 714-918-0921

Email: pdavis@jameskleininsurance.com

INSURANCE

James River Insurance Company

6641 W. Broad St., Ste. 300, Richmond, VA 23230

Phone: 804-289-2700 ; Fax: 804-289-2703

Email: info@jamesriverins.com

Website: www.jamesriverins.com

James River underwrites a wide variety of specialty P&C and Professional risks on an E&S basis in all states. PL teams include Medical PL, Allied Healthcare, and non-Medical PL. Visit www.jamesriverins. com to find a JRIC-authorized wholesale broker!

Jamison Risk Services

20 Commerce Dr., Cranford, NJ 07016

Phone: 973-669-2311 ; Fax: 973-731-3035

Email: ccaruso@jamisongroup.com

Website: www.jamisongroup.com

Jencap - Locations Nationwide

See website for all locations. HQ New York, NY 10018

Phone: 800-892-8892

Email: info@jencapgroup.com

Website: www.jencapgroup.com

Jencap Specialty Insurance Services (Environmental)

2400 E. Katella Ave., Ste. 800, Anaheim, CA 92806

Phone: 949-390-4725

Email: nancy.huynh@jencapgroup.com Website: jencapgroup.com/environmental

Jimcor Agencies

60 Craig Rd., Montvale, NJ 07645

Phone: 201-573-8200 ; Fax: 201-573-8820

Email: jschneider@jimcor.com

Website: www.jimcor.com

JM Wilson

8036 Moorsbridge Rd., Portage, MI 49024

Phone: 800-282-8113 ; Fax: 269-327-2620

Email: cbaldwin@jmwilson.com

Website: www.jmwilson.com

Joseph Krar & Associates, Inc.

PO Box 580, Southington, CT 06489

Phone: 860-628-3967 ; Fax: 860-628-3969

Email: emailrec@jkrar.com Website: www.jkrar.com

Kevin Dahlke Insurance Brokerage, Inc.

15396 Broad Oaks Rd., El Cajon, CA 92021

Phone: 619-287-8613 ; Fax: 619-287-8921

Email: support@kdibinc.com Website: www.dahlkeinsurance.com

Keystone Insurance Services, Inc.

PO Box 9127, Austin, TX 78766

Phone: 512-257-8000

Email: info@mykeystoneins.com Website: www.MyKeystoneIns.com

Keystroke Underwriters

1000 Parkwood Cir, Ste. 925, Atlanta, GA 30339

Phone: 770-618-2840 ; Fax: 404-446-1501

Email: Robert@keystrokeins.com Website: www.keystrokeins.com

Kinsale Insurance Company

2035 Maywill St., Ste. 100, Richmond, VA 23230

Phone: 804-289-1300 ; Fax: 804-673-5697

Email: marketing@kinsaleins.com Website: www.kinsaleins.com

Landy Insurance Agency

100 River Ridge Dr., Ste. 301, Norwood, MA 02062

Phone: 800-336-5422 ; Fax: 800-344-5422

Email: karend@landy.com Website: www.landy.com

Leading national program manager for Real Estate Agents & Brokers, Appraisers and Accountants Professional Liability insurance programs with coverage provided by an A+ -rated carrier. We now offer admitted and affordable Cyber & Crime coverage options with broad coverage features. With new, lower premiums and expanded coverage in many programs, same great service.

Lawyer’s Protector Plan

655 N. Franklin St., Ste. 1900, Tampa, FL 33602

Phone: 800-336-5529 ; Fax: 813-223-9547

Email: lpp@bbprograms.com Website: www.lppinsurance.com

M.J. Hall & Company Insurance Brokers

PO Box 192, Stockton, CA 95201

Phone: 818-746-2019

Email: mathew.meadows@mjhall.com Website: www.mjhall.com

Magnolia LTC

716 College Ave., Ste. B, Santa Rosa, CA 95404

Phone: 707-571-7430

Email: sottenbrite@magnolialtc.com Website: www.magnolialtc.com

Professional Liability Directory - Alphabetical Directory of Markets

Markel

4600 Cox Rd., Glen Allen, VA 23060

Toll-free: 800-431-1270 ; Direct: 804-527-7925

Website: www.markel.com

For more than 40 years, Markel has provided reliable professional and management liability coverage. We offer a wide range of insurance products including directors and officers, errors and omissions, cyber, financial institutions, transactional risk, employment practices liability, and more.

Maverick Commercial Insurance Services

23945 Calabasas Rd., Ste. 107, Calabasas, CA 91302

Phone: 818-223-0011 ; Fax: 818-223-1102

Email: georgeluka@maverickinsure.com or Shannongomez@maverickinsure.com

Website: www.maverickinsure.com

MAXIMUM

222 S. Riverside Plaza, Ste. 2340, Chicago, IL 60606

Phone: 312-466-4877

Email: pato@maxib.com Website: www.maxib.com

McGowan, Donnelly & Oberheu, LLC (MDO) 2700 Via Fortuna, Ste. 145, Austin, TX 78746

Phone: 512-600-2280 Ext. 5304

Email: kcantwell@mdoinsurance.com Website: www.mdoinsurance.com

Monarch E&S Insurance Services

2550 N. Hollywood Way, Ste. 501, Burbank, CA 91505

Phone: 818-249-0100 ; Fax: 818-249-1166

Email: spencerb@monarchexcess.com Website: www.monarchexcess.com

National Association of Professional Agents (NAPA)

8430 Enterprise Cir, Ste. 200, Lakewood Ranch, FL 34202

Phone: 800-593-7657 ; Fax: 800-411-4771

Email: info@napa-benefits.org Website: www.napa-benefits.org

Negley Associates

389 Interpace Pkwy, 4th Fl, Parsippany, NJ 07054

Phone: 862-286-3550 ; Fax: 866-865-5655

Email: info@jjnegley.com Website: www.jjnegley.com

NeitClem Wholesale Insurance Brokerage, Inc.

7442 N Figueroa St., Los Angeles, CA 90041

Phone: 323-258-2600 ; Fax: 323-258-2676

Email: jcenteno@neitclem.com

Website: www.neitclem.com

New Age Underwriters Agency, Inc.

1981 Marcus Ave., Ste. C108, Lake Success, NY 11042

Phone: 516-488-2500 ; Fax: 516-488-2508

Email: m.ascher@newageins.com

Website: www.newageins.com

New England Excess Exchange

57 Parker Rd., Barre, VT 05641

Phone: 800-548-4301 ; Fax: 800-347-4935

Email: marketing@neee.com

Website: www.neee.com

Norman-Spencer Agency, Inc.

8075 Washington Village Dr., Dayton, OH 45458

Phone: 800-543-3248 ; Fax: 937-432-1635

Email: davidgeorge@norman-spencer.com

Website: www.norman-spencer.com

Norman-Spencer International, Inc.

150 E. 22nd St., Lombard, IL 60148

Phone: 800-842-3653 ; Fax: 630-705-1056

Email: gretchen@normanspencer.com

Website: www.normanspencer.com

Novatae Risk Group

12700 Park Central Dr., Ste. 510, Dallas, TX 75251

Phone: 888-810-2770

Email: info@novatae.com

Website: www.novatae.com

Number One Insurance Agency

91 Cedar St., Milford, MA 01757

Phone: 508-634-2900 ; Fax: 508-634-2930

Email: atobin@massagent.com

Website: www.massagent.com

OREP Insurance Services, LLC

6353 El Cajon Blvd., Ste. 124-605, San Diego, CA 92115

Phone: 888-347-5273

Email: info@orep.org

Website: www.orep.org

Patriot National Underwriters, Inc.

PO Box 803143, Dallas, TX 75380

Phone: 972-239-1458 ; Fax: 972-233-3487

Email: cliff.clay@patriotnational.com

Website: www.patriotnational.com

Philadelphia Insurance Companies

One Bala Plaza, Ste. 100, Bala Cynwyd, PA 19004

Phone: 800-873-4552 ; Fax: 610-617-7940

Email: phlysales@phlyins.com

Website: www.phly.com

Philadelphia Insurance Companies, a Member of the Tokio Marine Group, designs, markets, and underwrites commercial property/casualty and professional liability insurance products incorporating value added coverages and services for select industries.

PL Risk Advisors, Inc.

795 Franklin Ave., Ste. 210, Franklin Lakes, NJ 07417

Phone: 201-847-9175 ; Fax: 201-847-9174

Email: msmith@plrisk.com

Website: www.plrisk.com

Prime Insurance Company

1 S. Dearborn, Ste. 800, Chicago IL 60603

Phone: 800-257-5590 ; Fax: 877-452-6910

Email: RJL@primeis.com

Website: www.primeis.com

Pro-Praxis Insurance (division of CRC) 32 Old Slip, 4th Fl, New York, NY 10005

Phone: 212-401-1561

Email: hplsubmissions@propraxisins.com

Website: www.propraxisins.com

ProAlly

1820 E. Sky Harbor Circle S, Ste. 150, Phoenix, AZ 85034

Phone: 623-473-6277

Email: contact@pro-ally.com Website: www.pro-ally.com

Professional Governmental Underwriters

4870 Sadler Rd., Ste. 102, Glen Allen, VA 23060

Phone: 800-586-6502 ; Fax: 804-272-7852

Email: glester@pgui.com

Website: www.pgui.com

Professional Insurance Concepts

389 Interpace Pkwy, 4th Fl, Parsippany, NJ 07054

Phone: 862-286-3470 ; Fax: 973-263-0747

Email: DGriffin@ProInsConcepts.com

Website: www.ProInsConcepts.com

Professional Liability Brokers & Consultants, Inc.

175 E. Hawthorn Pkwy, Ste. 310, Vernon Hills, IL 60061

Phone: 847-816-4480 ; Fax: 847-816-4484

Email: erv@plbc.com Website: www.plbc.com

Professional Liability Ins. Svcs, Inc.Underwriting Facilities

5802 Thunderbird, Bldg 10, Ste. 100, Lago Vista, TX 78645

Phone: 800-761-7547 ; Fax: 512-327-5834

Email: underwriting@plisinc.com Website: www.plisinc.com

Professional Program Ins. Brokerage, a Div of SPG Ins. Solutions

1304 Southpoint Blvd., Ste. 101, Petaluma, CA 94954

Phone: 415-475-4300 ; Fax: 415-475-4303

Email: info@ppibcorp.com Website: www.ppibcorp.com

Professional

Underwriters Agency (PUA)

2803 Butterfield Rd., Ste. 260, Oak Brook, IL 60523

Phone: 630-861-2330

Email: nsmmarketing@nsminc.com Website: www.puainc.com

Professional Underwriters Agency (PUA) has been the foremost leader in professional liability insurance since 1990. We focus exclusively on underwriting Architects and Engineers (A&E), Design-Build & Contractors, Miscellaneous Professional Liability and Excess Limits — putting more than 100 years of combined underwriting experience to work for our agent partners every day.

Professional Liability Directory - Alphabetical Directory of Markets

ProLawyer Insurance, LLC

987 Old Eagle School Rd., Ste. 715, Wayne, PA 19087

Phone: 215-525-3293 ; Fax: 215-394-7010

Email: info@prolawyer.com

Website: www.ProLawyer.com

Promont Insurance Advisors

123 N. Wacker Dr., Ste. 890, Chicago, IL 60601

Phone: 312-262-3300 ; Fax: 312-262-3301

Email: greg.morris@promontadvisors.com

Website: www.promontadvisors.com

ProSurance Group, a Div of One80 Intermediaries

5050 El Camino Real, Ste. 300, Los Altos, CA 94022

Phone: 214-845-7806 ; Fax: 650-428-0860

Email: financialservices@One80.com

Website: www.One80.com

ProWriters

70 E. Lancaster Ave., Ste. 102 Malvern, PA 19355

Phone: 484-321-2335 ; Fax: 484-321-2339

Email: info@prowritersins.com

Website: www.prowritersins.com

Psych Professional Liability, a div of Frenkel & Company

210 Hudson St., 6th Fl, Jersey City, NJ 07311

Phone: 201-356-0057 ; Fax: 201-356-0055

Email: khegel@frenkel.com

Website: www.frenkel.com

Quadrant Insurance Managers

501 W. Schrock Rd., Ste. 301, Westerville, OH 43081

Phone: 614-841-1425 ; Fax: 614-841-1426

Email: productinfo@quadrant-us.com

Website: www.quadrant-us.com

Quirk & Company

PO Box 792030, San Antonio, TX 78279

Phone: 800-299-9421 ; Fax: 210-340-4075

Email: lvazquez@quirkco.com

Website: www.quirkco.com

R.E. Chaix & Assoc.

3200 El Camino Real, Ste. 290, Irvine, CA 92602

Phone: 949-722-4177 ; Fax: 949-722-4172

Email: timc@rechaixinsurance.com

Website: www.rechaixinsurance.com

Rockwood Programs, Inc.

3001 Philadelphia Pike, Claymont, DE 19703

Phone: 800-558-8808 ; Fax: 302-764-5477

Email: sales@rockwoodinsurance.com

Website: www.rockwoodinsurance.com

Roush Insurance Services, Inc.

18077 River Rd., Ste. 107, Noblesville, IN 46062

Phone: 800-752-8402 ; Fax: 317-776-6891

Email: info@roushins.com

Website: www.roushins.com

RPS Executive Lines

525 W. Van Buren, Ste. 1325, Chicago, IL 60607

Phone: 312-803-6058

Email: executivelines@rpsins.com

Website: www.rpsins.com/executivelines

RPS Healthcare

550 W. Van Buren, Ste. 1200, Chicago, IL 60607

Phone: 312-803-6014 ; Fax: 312-922-7563

Email: diane_burrows@rpsins.com

Website: www.rpsins.com

RPS Healthcare specializes in medical professional liability insurance for all segments of the healthcare industry. We deliver quality insurance solutions at a competitive price for healthcare institutions.

RPS Technology & Cyber

204 Cedar St., Cambridge, MD 21613

Phone: 800-336-5659 ; Fax: 410-228-7645

Email: Estelle_Cummings@RPSins.com

Website: www.RPSins.com/techcyber

RT Specialty

540 W. Madison St., 9th Fl, Chicago, IL 60661

Phone: 312-651-6000 ; Fax: 312-651-6096

Email: customer.solutions@rtspecialty.com

Website: rtspecialty.com

Sabal Insurance Group, Inc.

1000 E. Broward Blvd., Fort Lauderdale, FL 33301

Phone: 954-828-9948 ; Fax: 954-828-9949

Email: info@sabalinsurance.com

Website: www.sabalinsurance.com

SASSI - Salon & Spa Specialty Insurance

21 Maple Ave., Bay Shore, NY 11706

Phone: 888-823-9380 ; Fax: 631-666-7646

Email: info@brownyard.com

Website: www.sassiagency.com

Select Risk Services, Inc.

6575 West Loop South, Ste. 470, Bellaire, TX 77401

Phone: 713-589-2244

Email: kross@selectriskservices.com

Website: www.selectriskservices.com

Shelly, Middlebrooks & O’Leary, Inc. PO Box 2909, Jacksonville, FL 32203-2909

Phone: 904-354-7711 ; Fax: 904-355-7611

Email: dc.oleary@shellyins.com

Website: www.shellyins.com

Smart Choice Express Markets

4121 Beechwood Dr., Greensboro, NC 27410

Phone: 336-217-4680

Email: insidesales@smartchoiceagents.com

Website: www.expressmarkets.com

Southern Insurance Underwriters, Inc. CMGA 4500 Mansell Rd., Alpharetta, GA 30022

Phone: 678-498-4500

Email: marketing@siuins.com

Website: www.siuins.com

Specialty Wholesale Insurance Solutions (SWIS) formerly known as Capitol Special Risks

1000 Parkwood Cir, Ste. 925, Atlanta, GA 30339

Phone: 770-618-1011 ; Fax: 770-956-9779

Email: ASedliak@csrisks.com Website: www.csrisks.com

Sports & Fitness Insurance Corporation

PO Box 1967, Madison, MS 39110

Phone: 800-844-0536 ; Fax: 601-707-1045

Email: contactus@sportsfitness.com Website: www.sportsfitness.com

STRAVA Specialty 34522 N. Scottsdale Rd., Scottsdale, AZ 85266

Phone: 646-648-0011

Email: submissions@stravains.com Website: www.stravains.com

Sun Coast General Insurance Agency PO Box 30750, Laguna Hills, CA 92654-0750

Phone: 949-768-1132 ; Fax: 949-768-0625

Email: KChamberlain@SunCoastInsurance.com Website: www.suncoastinsurance.com

SWBC PO Box 791028, San Antonio, TX 78279

Phone: 210-525-1242 ; Fax: 210-525-0054

Email: jlarson@swbc.com Website: www.swbc.com

Synergy Professional Associates, Inc.

100 Passaic Ave., Ste. 145, Fairfield, NJ 07004

Phone: 973-995-0500 ; Fax: 973-995-0501

Email: michelem@synergy-ins.com Website: www.synergy-ins.com

Target Professional Programs 1230 E. Diehl Rd., Ste. 350, Naperville, IL 60563

Phone: 331-333-8239

Email: SReidy@TargetProIns.com Website: www.TargetProIns.com

TDC Specialty Underwriters 29 Mill Street, Unionville, CT 06085 Phone: 888-277-3152 ; Fax: 855-667-4280

Email: submissions@tdcspecialty.com Website: www.tdcspecialty.com

The Hanover Insurance Group 440 Lincoln St., Worcester, MA 01653 Phone: 508-855-1000 Website: www.hanover.com

The Mechanic Group, A Division of Specialty Program Group, LLC

One Blue Hill Plaza, Ste. 530, Pearl River, NY 10965 Phone: 845-735-0700 ; Fax: 845-735-8383

Email: mkatz@mechanicgroup.com Website: www.mechanicgroup.com

Tokio Marine HCC Professional Lines Group

37 Radio Circle Dr., Mt Kisco, NY 10549 Phone: 914-242-7840 ; Fax: 914-241-8098

Email: MPL@tmhcc.com

Website: www.tmhcc.com

Professional Liability Directory - Alphabetical Directory of Markets

Tokio Marine/HCC

2300 Clayton Rd., Ste. 1100, Concord, CA 94520

EPL: Chris Murphy - 415-277-2475 - CMurphy@tmhcc.com

AE/CP: Jim Bechter - 925-305-2115 - jbechter@tmhcc.com

All other: Ed - 914-242-7865 - evelasquez@tmhcc.com

Website: www.tmhcc/#liability

U.S. Brokers Network, a Div of U.S. Risk, LLC

Program Administrator Insurance Agents E&O 14241 Dallas Pkwy, Ste. 850 Dallas, TX 75254

Phone: Jan Vaughn - 719-309-1051

Email: submissions@usbrokersnetwork.com

Website: www.usbrokersnetwork.com

U.S. E&O Brokers, a Division of U.S. Risk, LLC

2050 W. Sam Houston Pkwy, S., Ste. 1500, Houston, TX 77055

Phone: 800-460-6424 ; Fax: 713-984-1152

Email: angela.schroder@useo.com Website: www.useo.com

U.S. Risk, LLC

8401 N. Central Expy, Ste. 1000, Dallas, TX 75225

Phone: 800-232-5830 ; Fax: 214-265-4976

Email: kellyK@usrisk.com Website: www.usrisk.com

United Educators

7700 Wisconsin Ave., Ste. 500, Bethesda, MD 20814

Phone: 301-907-4908

Email: ejones@ue.org

Website: www.ue.org

USASIA Insurance Services

319 Union Ave., Pomona, CA 91768

Phone: 909-618-0288 ; Fax: 909-618-0289

Email: shirley@usasia-ins.com

Website: www.usasia-ins.com

USG Insurance Services, Inc.

1000 Town Center Way, Ste. 300, Canonsburg, PA 15317

Phone: 844-467-5465 ; Fax: 724-265-5751

Email: getconnected@usgins.com

Website: www.usgins.com

Vanguard Specialty, LLC

1120 E. Kennedy Blvd., Ste. 226, Tampa, FL 33602

Phone: 813-999-8090

Email: stephen.vanwert@vanguardspecialty.com

Website: www.vanguardspecialty.com

Veracity Insurance Solutions, LLC

260 S. 2500 W, Ste. 303, Pleasant Grove, UT 84062

Phone: 801-763-1375 ; Fax: 801-763-1374

Email: cam@veracityins.com

Web: veracityinsurance.com/professional-liability-insurance

Victor Insurance Managers LLC

7700 Wisconsin Ave., Ste. 400, Bethesda, MD 20814

Phone: 301-961-9800 ; Fax: 301-951-5444

Email: info.us@victorinsurance.com

Website: www.victorinsurance.com

Wilkoff Bonds

PO Box 9017, Woodbury, NY 11797-9017

Phone: 516-747-0200 ; Fax: 516-747-2021

Email: info@wilkoffbonds.com

Website: www.wilkoffbonds.com

Woodlands Insurance Services, LLC

PO Box 8369, The Woodlands, TX 77387

Phone: 281-367-5010 ; Fax: 281-367-5013

Email: drewk@woodlandsinsurance.com

Website: www.woodlandsinsurance.com

XPT Specialty

50 Brewery St., Ste. 8476, New Haven, CT 06530

Phone: 888-977-3255 ; Fax: 972-702-0504

Email: mark.kaufman@xptpartnersllc.com

Website: www.xptspecialty.com

Idea Exchange: Ask the Insurance Recruiter

Thinking About Hiring an Internal Recruiter? Here’s Our Advice to Get You Started.

In 2015, my partners and I started the buy-out process at Capstone. In 2018, the purchase was complete, but the real work had just begun. We thought about how to grow the company, which included hiring additional recruiters. For us, doing so is a decision based on our company’s growth, capacity of our current team, and skill sets that match our recruiting projects.

Can you relate? With your own company’s growth has come greater recruiting demands. You are thinking about hiring an internal recruiter, either the first one ever or an addition to your team. The challenge for you, as an insurance organization, versus Capstone, is that recruiting isn’t your field of expertise. Not knowing recruitment inside and out, these three questions are sure to arise.

Should We Hire an Internal Recruiter?

You’ve added other positions based on growth. For example, you need to hire a new commercial lines account manager because of all the new business coming in, growth on existing accounts, the capacity of your current service team, and the time required to deliver high quality service.

Apply the same thought process to recruitment. You are more likely to need an internal recruiter when:

1. Your hiring volume continues to increase to the point that you have 40-hours/weeks’ worth of recruiting activity.

2. You can save money because you pay external recruiting fees on more than 10% of the positions you fill annually.

3. Your HR team and hiring managers spend considerable time on recruitment activities (sourcing and screening candidates) that take away from their core job duties.

What Profile Makes a Good Insurance Recruiter?

There is no prototypical recruiter. The person that works best has a skill set that matches your unique hiring needs.

1. Define what recruiting means to your organization.

a. If you want someone beating down doors to find experienced producers at your competitors, you’re going to need a skilled salesperson without call reluctance.

b. If you want someone to pipeline your internship and newbie training programs, then you want a recruiter who likes going to job fairs and college campuses to talk with inexperienced people.

2. Be clear about your expectations.

a. If you judge the recruiter’s success based on sourcing and screening resumes, then you don’t need much of a technical expert, just someone who can learn insurance and knows enough about recruiting to pass off the right resumes to hiring managers.

b. If you want someone that’s a gametime manager, then consider reskilling insurance professionals. Account managers make excellent internal recruiters. They know insurance, can relate to service candidates, and like administrative and project management duties.

How Do We Train and Develop Internal Recruiters?

Retention is an issue within recruitment. Rarely do I have the same contact at an insurance organization for longer than two years. Too often, I see insurance agencies make the same mistakes regarding workload, institutional controls, lack of communication, and disengagement that lead to internal recruiter turnover.

Training is your most important

retention tool for recruiters, regardless of experience and tenure.

By Mary Newgard

• If you have recruiters on staff, select one with good leadership skills to execute a 90 to 120-day onboarding plan for new hires. Remember, the recruiter who conducts the training will need their recruiting workload substantially reduced.

• If you don’t have internal resources, find an external partner with recruiting expertise. A lack of insurance-specific recruitment training is why my company built its consulting practice. We teach and train recruiters at insurance organizations how to apply their skills to the insurance industry. We give them the support they need to confidently go into the job market to source and screen candidates. We get them on the phone quickly and ease them into a manageable number of recruiting projects. We also offer professional development for more experienced internal recruiters who want to sharpen their skills or branch into other types of recruiting roles.

• You must check in regularly. Recruiting is high stakes and stressful. Burnout is real. Whether your internal recruiter has a background in insurance, human resources, or another business field, it’s important to consistently ask about their career interests. A key question is, “Do you even like recruiting?” because the answer can change over time. Rather than find out the answer when the person resigns, see how they can be retained and upskilled in another part of your company.

Newgard is partner and senior search consultant for Capstone Search Group, a national recruiting firm dedicated to the insurance industry. For questions and comments, email: asktherecruiter@csgrecruiting.com.

Idea Exchange: Management Liability

Managing Management Liability Risk in Today’s Market

TBy Chris Zanchelli

he management liability insurance segment has attracted a lot of new capacity in the last few years, and the increased competition has pushed rates down significantly. But the segment faces growing risks from regulatory and technology-related exposures, making the quality of coverage and carrier, not the price, even more important.

There are several concerning trends that need to be carefully monitored within the directors and officers (D&O), employment practices (EPL) and fiduciary liability coverage lines, including the use of artificial intelligence (AI), corporate governance policies, ever-increasing defense costs and excessive fee litigation.

Clients may understandably opt for less

expensive management liability policies without realizing the critical differences that exist between them, or how the company’s exposures are evolving.

It’s up to agents and brokers to ensure their clients are getting the best coverage for their needs, but first they need to understand the changing management liability landscape.

Directors and Officers Liability

D&O is perhaps the segment within the management liability space under the most pressure, as evidenced by AM Best’s decision in March to assign the U.S. D&O market a negative outlook.

Best said growing competition is fueling a supply versus demand problem for favorable risks, and there is concern over “rising legal expenses and growing exposures from new technologies, and regulatory pressures around environmental, social

and governance costs.”

Directors and officers of private companies are under pressure to respond to global issues in a socially responsible way, particularly those related to climate change and artificial intelligence. Companies that don’t respond may face consumer backlash or class action litigation.

Antitrust is another area of concern based on increased enforcement of the law after years of a more lenient approach. Individual directors and officers may be liable for antitrust violations so it is important to know how your client’s D&O policy responds. Some policies may have a specific exclusion while others remain silent.

Traditionally, claims frequency is higher for EPL than D&O, but D&O claims tend to be more severe, which is the reason underpricing coverage now can create continued on page 49

Idea Exchange: Management Liability

continued from page 46

major market disruptions later on.

Employment Practices Liability

The business world has changed dramatically over the last five years, thanks in no small part to a shift to remote work necessitated by the COVID-19 pandemic, and the societal spotlight on employee harassment and discrimination.

While these trends are still of concern, the underwriting community is also now monitoring how the emergence of artificial intelligence could impact employment claims as more employers look to AI technology for recruitment and hiring.

Research by the Society for Human Resource Management in 2022 found that nearly one in four organizations were using automation or AI to “support HR-related activities, including recruitment and hiring.” Although 30% of employers said AI “improves their ability to reduce potential bias in hiring decisions,” according to SHRM, lawmakers and regulators are concerned AI-tools are having the opposite effect.

“Employers may use these tools in an attempt to save time and effort, increase objectivity and decrease bias,” the Equal Employment Opportunity Commission said in a 2022 guidance to employers. “However, the use of the tools may disadvantage job applicants and employees with disabilities.”

New York became the first state to pass a law regulating automated employment decision tools, with other states expected to follow suit.

Another challenge for employers is the ever-evolving legislative environment of employment law. There has been increased litigation in wage and hour claims, which includes misclassification of employees, failure to pay overtime, policing of rest breaks and meal breaks, among other violations. It is critical to understand wage and hour exposures, especially in states such as California, New York and Illinois, to name

a few. Ensure your clients’ EPL policies include appropriate limits and coverage, if available, and focus on risk management strategies to help mitigate potential claims.

Fiduciary Liability

There’s been a significant uptick in excessive-fee litigation against fiduciary administrators of company retirement and benefit plans. The plaintiffs’ bar and the U.S. Department of Labor have brought many actions in this area, and in some cases reached historical settlements. As of 2020, an estimated $1 billion in settlements and more than $250 million in attorney fees had been paid by fiduciary liability insurance companies, a report from Euclid Specialty found.

Fiduciary liability has historically been a profitable line of business, so this trend is particularly concerning and worth watching closely. It is important to be aware of how much is being charged per plan participant as a way to gauge excessive fee exposure.

It’s up to agents and brokers to ensure their

clients are

getting

the best coverage for their needs …

Coverage, Claims and Risk Management

Agents and brokers should ensure they are staying abreast of the many factors impacting their clients, closely scrutinize the quality of coverage offerings available, and be aware of what tools are available to help their clients mitigate risk.

In the overly competitive management liability market, agents will find the most success and provide the best service when they focus on coverage, claims expertise and risk management best practices over price. Top tier companies often provide value-added services including complimentary or discounted risk management tools and access to experts for pre-claims assistance. For example, insureds can call

a hotline for advice regarding employment questions, such as harassment or termination issues, and access tools such as state-required trainings or employee handbook templates. Understanding these additional services can help guide your client to make informed decisions about the support they need to mitigate potential lawsuits.

Lastly, ensure your clients are with a financially strong carrier with focused expertise in management liability and a solid history of paying claims. In this challenging marketplace, partnering with experts who understand the complexities of coverage will serve your clients well in the long-term.

Zanchelli joined Berkley Select in 2009 and currently heads the private and non-profit D&O, EPL, and Fiduciary product lines. He can be reached at czanchelli@berkleyselect.com.

Closing Quote

Navigating Professional Liability for Design Firms

By Kelly Potter

The professional liability market for architects and engineers is continuously adapting to new trends and challenges. These shifts bring both opportunities and obstacles for brokers and design professionals. While there remains a strong interest in this sector and many insurers continue to participate, underwriters are becoming increasingly selective. This has led to tighter coverage terms and, in some cases, higher premiums as insurers adjust to rising costs driven by social inflation.

Claims related to design errors, construction delays, and cost overruns are on the rise, largely due to the growing complexity and escalating costs of construction projects. Additionally, new technologies like artificial intelligence (AI) are introducing fresh risks that must be carefully managed. While AI offers significant advantages, its integration into design processes can lead to unforeseen challenges if not properly controlled.

Now more than ever, it’s crucial for design professionals to stay informed and proactive in managing their professional liability risks. This vigilance is key to navigating the current market and securing the best possible coverage.

Contracts

In addition to navigating the shifting insurance landscape, design firms must pay close attention to the contracts they sign. Contracts are increasingly becoming more complex and, in some cases, more one-sided, which can expose firms to unnecessary risks. Poorly worded agreements that don’t adequately allocate risk can lead to significant liabilities that are often uninsurable.  Engaging a knowledgeable broker and attorney who understand the unique challenges of the design sector is essential. These professionals can help identify potential issues and negotiate terms that better protect the firm’s interests.

Standardizing contract procedures and requiring higher-level approvals for any deviations can ensure consistency and reduce risk.

Underwriters

Understanding the concerns of underwriters can help brokers and design professionals secure more favorable insurance terms. Three key areas of focus include:

Claims History. Underwriters are particularly cautious with firms that have a history of frequent or severe claims. This has led to a more thorough examination of a firm’s claims history, project types, and the effectiveness of their risk management practices. Design firms that demonstrate strong risk management protocols — such as thorough contract reviews, effective client communication, and proactive claims prevention

strategies — are more likely to obtain competitive coverage terms.

Types of Projects. Certain project types are considered higher risk, especially residential developments like condominiums that have a notorious claims history. Firms that specialize in these riskier areas may face higher premiums or stricter policy terms.

Technology and Cyber Risks. The integration of new technologies in the design process, while offering efficiencies, also introduces new risks. For example, Building Information Modeling (BIM) provides better project coordination but can also increase liability if data errors lead to project issues. Additionally, the rise of cyber risks, including data breaches and ransomware attacks, has become a significant concern.

Market Navigation Tips

• Focus on risk management. Firms that can demonstrate robust risk management practices are in a stronger position to negotiate better terms. This includes regular staff training on risk management, thorough contract reviews, and the implementation of comprehensive quality control measures.

• Stay updated on market and

policy shifts. The professional liability market is constantly evolving, making it essential for brokers to stay informed about changes in insurers’ appetites, policy forms, and available loss prevention and risk management resources. While there are still many insurance companies active in this market, not all offer the same level of protection. Ensuring that design firms understand these key differences can significantly impact the outcome if a claim arises.

• Maintain open communication with underwriters. Engaging in honest and transparent discussions with underwriters about potential concerns is crucial. Providing detailed information about the design firm’s processes and risk management strategies can help secure more favorable terms.

The professional liability market for design professionals presents its challenges, but with the right approach, these challenges can be successfully navigated. Staying informed and proactive is essential.

Potter is a principal and risk advisor at Cavignac, an independent commercial insurance broker based in San Diego, California.