LearningBoards

Safety and reliability go hand-in-hand. Reliability is the ability to perform to the highest standard, consistently and without failure over time. To provide our patients with a safe, compassionate experience at every step of their journey, we must practice our safety behaviors and procedures reliably day in and day out. The more we practice, the more reliable and consistent we become. We work together — within our units and across departments — to improve over time. In fact, we have a special group of internal team members who help us become more reliable in our delivery of patient safety by identifying ways to improve the care delivery model.

Our Clinical Transformation Consultants (CTCs, previously known as the Quality Improvement Team) work alongside Inspira leadership and stakeholders, using their clinical expertise and data analysis to identify safety concerns or trends that could lead to safety risks. Once an area of opportunity has been identified, the CTCs work with other teams to design and implement sustainable changes. Ultimately, their goal is to transform the experience of the patient care journey for all of those who take part in it.

A recent project the Clinical Transformation Consultants worked on was assessing antibiotic ordering practices around surgical site infections. Cody Ore, Clinical Transformation Manager shared, “We seemed to have had an increase in surgical site infections. This can be due to many factors, but we were asked to perform an assessment on the antibiotics piece. After investigating we found no consistent deviations regarding antibiotic ordering that would lead to the increase in surgical site infections. So, the ask was accomplished. But now in the interest of continuous improvement we are diving deeper into other factors such as smoking and diabetes history.”

This project was added to the New (Red) section of the Clinical Transformation Consultants department Learning Board when the project was identified and moved to the Solved (Green) section of the Learning Board when completed.

Cody Ore, Clinical Transformation Manager shared, “Continuous process improvement is not a destination, it’s a journey that requires dedication, collaboration, and a passion for doing what is right.”