RELIABILITY Speak Up for Safety

Great Catch of the Month July

Qadirah Scruggs

Support Service Aide, Environmental Services, Mullica Hill

Submitter: Shared at Environmental Services staff meeting

This Great Catch highlights the importance of consistently Paying Attention to Detail using our High Reliability tool STAR (Stop-Think-Act-Review) to ensure Safe Sleep for newborns.

Qadirah Scruggs, support service aide in Environmental Services, was working on the Mother Baby unit at Inspira Medical Center Mullica Hill. Paying Attention to Detail, Qadirah saw twin newborns sleeping in separate bassinets, and one was sleeping unsafely with the head of the bassinet elevated. Qadirah immediately took a STAR Moment to Speak Up for Safety and notifed the care team on the Mother Baby unit.

• STOP- Qadirah paused when she saw one of the twins sleeping unsafely with the head of the bassinet elevated.

• THINK- Qadirah thought about the risks of unsafe sleeping.

• ACT- Qadirah notified the care team that the newborn was sleeping unsafely.

• REVIEW- The care team on the Mother Baby unit ensured risks to the baby were mitigated, provided education about safe sleep to the mother, shared the situation with their manager and shared the situation with the unit for awareness and learning.

Had Qadirah not taken a STAR Moment to ensure Safe Sleep of the baby, the baby could have potentially been harmed. This is why we must be Paying Attention to Detail using our High Reliability tool STAR (Stop-Think-Act-Review) to reinforce our best practice Safe Sleep Program.

Thank you Qadirah for Paying Attention to Detail using our High Reliability tool STAR (Stop-Think-Act-Review) and living our Inspira Value of Reliability