DAISY Award Winners

Wendy Rosen, M.S.N., R.N.C.

2Q23, Mullica Hill, Maternity

Wendy Rosen is an exceptional role model, nurse advocate, patient advocate and human being. Wendy strives for excellence in every undertaking she pursues, always gives 100 percent effort and accomplishes her goals with grace and gratitude. She has an incredible mind and it moves at top speed, always determining what she can do to improve patient outcomes, educate the staff and care for every individual based on their own specific needs.

She is not only our nurse educator, but also a natural leader and trusted friend. Wendy is my mentor. She has guided and encouraged me through obtaining my master's degree in nursing education. By reviewing and following my course objectives, she helped me to design and implement the online childbirth education program we are currently using for our patients. She helped me to select a vendor, get approval for a capital purchase, design the education plan and roll out the finished product via Teams. This was an amazing opportunity for me to see the role and responsibilities of the clinical outcomes manager by being a partner to Wendy.

Wendy has a certain magic that seems to exude from her effortlessly. It's her ability to instill confidence and value in others. Not only has she done that for me, but I see her investing herself in everyone. She wants to see people succeed. She looks for a spark of interest as an opportunity to cultivate higher learning, nursing excellence and the self-esteem of the staff members. She has a special way of coming up with projects tailored specifically around patient care issues or suggestions from the staff. She listens, she researches, she is full of ideas and gladly shares academic opportunities with those who are interested.

When Wendy is not working with her staff, she is busy keeping up to date on the most recent literature to improve patient outcomes. There are countless ways in which Wendy improves the patient experience. Most recently, Wendy Rosen has rolled out extensive education regarding hypertensive disorders of pregnancy. Because this is a state-mandated quality improvement initiative, Wendy Rosen has gone above and beyond to make sure all the staff is doing everything possible to follow the specific treatment algorithms. This includes writing policies, designing and distributing educational materials, planning and implementing drills, training nurses and providers and auditing charts. Through Wendy, in collaboration with nursing staff, our unit has gotten manual blood pressure cuffs in every room and worked in coordination with pharmacy to get antihypertensive kits available in the Omni Cell for streamlined medication administration. She also made BP cuffs available to our patients when needed, added hypertension and preeclampsia statements into our discharge instruction and is advocating for nurses to make sure a hypertensive patient has a follow-up appointment scheduled with their provider at discharge.

Last, but certainly not least, Wendy is a kind and compassionate person who cares about others' feelings. She's a coach and a cheerleader and has a listening ear and shoulder to cry on. Her door is always open, but it’s shut if you need a moment. She brings candy and snacks and encouraging words to all her meetings. She's there next to you if you need her support and is always willing to lend a hand. Additionally, she has an amazing way of giving others the credit and recognition they deserve. These are only a few examples of her accomplishments, and there are many, many more. Wendy is an invaluable asset to the department. -Colleague