Insight, summer 2018 - issue 62

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Summer 2018 issue 62

insight trust newsletter

New regional service for young people

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Dementia Action Week taking action to support those affected

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Children spread message of hope Service users have been painting a picture of a brighter tomorrow page 4

The NHS turns 70 - how you can get involved

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insight ISSUE 62 Summer 2018

Out and about with your chairman

Living the Values award

On 5 July the NHS turns 70! There are a number of national and local initiatives taking place to celebrate this landmark, recognising the vital services we provide and the fantastic staff who enable us to do this. It’s a great opportunity to reflect on just how much we achieve together every year, with staff and service users sharing their experiences. I would like to express my thanks, appreciation and support for your ongoing dedication. See page 10... I always welcome invitations to see your facilities, and I was pleased to visit Auckland Park Hospital, Bishop Auckland, with non-executive directors David Jennings and Paul Murphy. The refurbished garden area is a great resource, helping service users to keep busy and making good use of the space. We also met some staff on the wards, both of which are very positive environments, and we engaged in some interesting discussions around how we involved carers from admission to discharge. We have recently appointed three new governors from our stakeholder organisations; Professor Graham Towl from Durham University, Ian Hamilton from York University and Professor Hamish McAllister-Williams from Newcastle University. This will assist with discussions to enhance our collaborative working with the universities. In April, I and the other chairs of the north east NHS Trusts met with Baroness Dido Harding, chair of NHS Improvement and Sir Malcolm Grant, chair of NHS England, at the Centre for Life in Newcastle. It was a great opportunity to discuss NHS issues affecting our region, how both organisations commission and deliver care for our local populations and to consider ideas

to increase joint working. There will be further events throughout the year as proposals are developed, looking at how we can deliver better outcomes for patients, better value for taxpayers and great job satisfaction for staff. Finally, this summer we say thank you and goodbye to Brent Kilmurray, chief operating officer, wishing him well in his new role as chief executive at Bradford District Care NHS Foundation Trust. Recruitment is in hand for a new chief operating officer. We also welcomed Patrick McGahon, who joined us as director of finance and information in April. Lesley Bessant The chairman and non-executive directors welcome invitations to events (no matter how small). If you would like to invite them to your event please email wendy.lawson2@nhs.net

Pauline Bardy, housekeeper, Ebor Ward, Peppermill Court, York “What an amazing job you do on the ward! You work tirelessly and endlessly to make everywhere clean and tidy, provide refreshments and great food on time. Thank you for all that you do, seen and unseen, to make the ward such a caring and warm place in which to recover. You are amazing” from a patient.

Jason Newstead, nurse consultant, Imperial Avenue, Norton “In a difficult situation Jason was extremely helpful, supporting a patient, their family and staff. Working extra hours to make sure the patient was safe, risks reduced and staff supported. A true clinical star that brings the team together, an asset to the Trust” from the eating disorder day service team, Imperial Avenue.

Living thevalues John Wood and Michael Taylor, gardeners and Rob Hill, Frank Fothergill and Callum Dawson, engineers, Alan Sedgwick, gardening supervisor and Keith Legg, engineering officer, Westwood Centre, Middlesbrough “Thank you for working extra hard in inclement weather to make sure the Westwood Centre had a Christmas tree with lights, well done to you all, a huge thank you” from Westwood Centre patients.

With a little help from our friends Service users at Peppermill Court in York are being empowered to pursue their interests thanks to support from a local university.

is helping service users to get involved in activities that will support their recovery and connect them with other people with similar interests and experiences.

Staff from Converge, a partnership project between York St John University and mental health providers, including the Trust, have been making weekly visits to the wards at Peppermill Court, assisting patients to sign up for a range of arts based courses designed for people receiving mental health support.

“They’ve done this through a range of activities including holding workshops and rehearsals on the wards, supporting people through the registration process and encouraging university students to help plan and deliver occupational therapy sessions in music and movement."

Cecile Gimarangan, specialist occupational therapist at Peppermill Court, said “Converge

To find out more about Converge please visit www.yorksj.ac.uk/converge.

Living the Values is the chairman’s award for staff who have made a difference to service users, carers and families, colleagues or other customers.

Members of our occupational therapy team with volunteers and staff from Converge


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insight ISSUE 62 Summer 2018

Lights, camera, action

FCAMHS staff at the service launch event in June

New regional service for young people A new service for young people from the north east and north Cumbria was officially launched at an event in Newcastle in June. The forensic child and adolescent mental health service (FCAMHS), a joint partnership between the Trust and Northumberland, Tyne and Wear NHS Foundation Trust (NTW), supports people up to the age of 18 who present with high risk mental health needs, placing specific focus on those leaving secure settings, for example young offender institutions, secure hospitals or secure children’s homes. The community based service delivers forensic consultations, assessments and specialist intervention and treatment. Michael Taylor, associate nurse consultant said “With the numbers of children and

young people experiencing mental health problems growing, it is important to give them the best start in life and look after not just their physical health, but their emotional wellbeing as well. Anxiety, low mood, selfharm, eating disorders and depression can all leave young people vulnerable and stop them achieving what they want in life. “This specialist service brings together the expertise of two long-established forensic mental health providers, to meet the specific needs of high risk children and young people across the region, making sure they are treated in the right place, at the right time and as near to their home as possible."

Understanding emotions Clients from the adult learning disabilities community team in North Tees have taken part in a group to help them better understand their own emotions and those of others. The group met once a week over a 12 week period. Each session included activities to help members recognise and regulate their own emotions as well as understand others' emotions. They also

explored different types of relationships and what is and isn’t appropriate, supporting them to stay safe in their own relationships. Commenting on the group, Charlotte Spedding, assistant psychologist, said “The group helped members to share experiences and learn new skills, as well as providing them with a sense of belonging and the opportunity to work through any personal issues."

Intern Stuart who has worked with the estates and facilities management team

A number of young people involved in our supported internship programme, Project Choice, have shared their experiences of their first workplace roles and hopes for the future through a series of short films. Project Choice, a partnership with Health Education England, provides young people aged 16-24 who have a learning disability and/or autism gain internships at the Trust. Interns Beth, Rebecca, Dominic, Stuart and Kieran, who have been working in various roles across Teesside, have taken to the camera to talk about how they got involved in the programme, what the experience has been like for them and their future aspirations. You can watch the films on the Trust YouTube channel www.youtube.com/TEWVCommunications

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insight ISSUE 62 Summer 2018

Declan Munnelly

Great ambassador for his passion Clare Fenton in front of the artwork

Declan Munnelly, care navigator, secure outreach and transitions team, Lanchester Road Hospital, Durham, has been chosen as an event ambassador for the Simplyhealth Great Tees 10K race. His passion for running and experience as a learning disability nurse led to Declan being selected for the role. He is now actively promoting the event and highlighting the physical and mental health benefits of running to a variety of organisations and audiences across the region. “Being an event ambassador means I can combine my love of running and knowledge of mental health to encourage others to join the run and enjoy the health benefits” said Declan. “Personally, running has enhanced my holistic wellbeing, boosting my self-esteem and confidence. The motivation, discipline and determination needed are all qualities useful in daily life.”

Children spread message of hope Children and young people from Lime Trees in York have been painting a picture of a brighter tomorrow to give hope to others attending the clinic for mental health assessment and treatment. Supported and sponsored by Rainbows ceramic painting studio in York, Clare Fenton, consultant psychiatrist, worked with young people and their families to

www.greatrun.org/tees10k

create a welcoming piece of artwork to greet people as they visited the building. The artwork, made up of 24 painted tiles, features inspirational messages and images from people who are currently being supported by the service. At an unveiling in June, Clare said “We are delighted to showcase the work of our children and young people who have drawn on their experiences to help those new to the service feel at ease in the environment."

Supporting new and returning nurses Newly qualified nurses and those returning to practice, are benefiting from a programme designed to build their confidence, competence and resilience as well as consolidate their learning. Nurse preceptorship, a period of structured transition from student to practitioner, offers a robust package where newly qualified staff can apply and develop their knowledge and skills in a safe and supportive learning environment. Christine McCann, associate director of nursing, said “Preceptorship is a really important stage of people’s nursing careers. It

gives staff the opportunity to use the skills they developed during their formal training while recognising and acting upon the support they still need to become proficient in the field. “Mentors, known as preceptors, provide ‘onthe-floor’ advice and guidance to new and returning nurses, identifying areas for improvement and helping them to reflect on their practice. Heads of nursing also take an active role in this process; monitoring performance and making sure nurses are on target to pass their six month preceptorship period.

“A series of training days covering topics including recovery, wellbeing and positive behaviour support have recently been piloted in Durham, Darlington and Teesside. Feedback has been very positive and we’re hoping to roll these out across the Trust in the coming months. “At TEWV we are committed to recruiting, developing and retaining a highly skilled and motivated workforce who deliver excellent, high quality services to the people we care for. Having an effective nurse preceptorship programme is one of the ways we do this."


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insight ISSUE 62 Summer 2018

Making research local

Great feedback from participants into the future of the research hub

Research plays an important part in the development of new interventions for mental health treatment. An event at the Glebe Centre in Seaham this April marked our ongoing commitment to research across the Trust, as well as within the Durham and Darlington area. Opened by Professor Joe Reilly, consultant psychiatrist, the local research event aimed to discuss and breakdown barriers to involvement in research and to consult with people on how a local research hub might benefit them. Professor Reilly commented “We recently announced an exciting new 15 year partnership with York University which paves the way for an innovative new research

chapter for the Trust. We are keen to make sure that people across all Trust areas have the opportunity to get involved in research opportunities. “Our aim is to develop a Durham and Darlington research hub to increase the number of research studies taking place locally, as well as staff and service user involvement in research.”

"Much feedback was received from the event, which will be used to inform how the proposed Durham and Darlington research hub would work. This is an exciting journey of development and it is hoped that the hub will go live very soon! "We'd like to thank everyone involved in the event for their time." If you would like to find out more or give any feedback please contact lisa.boyd1@nhs.net.

Stepping out in Durham

Mapping progress at ward 15

Putting their best foot forward A walking group in Durham is addressing service users' physical health needs and supporting their recovery.

their overall fitness. We meet every week for a two hour walk where we also practise mindfulness techniques.

The group, started by Victoria Maloney, team manager, Sean Appleby and Gary Hodgson, healthcare support workers, is a time limited intervention aimed at service users from the affective team at North End House in Durham.

“We have a growing number of enthusiastic participants who are reaping the benefits of the group. When we first started, participants were averaging about 6,000 steps per walk which has now increased to 11,000. Some of the group have also started walking together through the week which will support them to continue independently on their recovery journey."

Victoria said “The group aims to build people’s confidence, expand their social circles and improve

Ward 15 at the Friarage Hospital, Northallerton, is always thinking of creative ways to engage patients and promote health and wellbeing. Staff are known for their enthusiasm in getting involved in charity events and awareness raising campaigns. Inspired by Sport Relief 2018, a group of staff and patients decided to walk the equivalent of the Cleveland Way on a treadmill for the charity. Patients made a poster of the key milestones along the way which was displayed outside the ward gym alongside information about Sport Relief. Staff and patients then took it in turns to walk the distance of the Cleveland Way, side by side, and each mile achieved was highlighted. Staff and patients enjoyed the one-on-one time and patients who may have found these sessions challenging, said they enjoyed the relaxed approach.

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insight ISSUE 62 Summer 2018

Dementia Action Week 21-27 May

Memory team meet and greet in Stockton

In the UK, one person develops dementia every three minutes. This Dementia Action Week, we joined the Alzheimer’s Society and asked people to take actions to improve the lives of people affected by dementia.

Tolulope Olusoga Senior clinical director, mental health services for older people “Nearly one in three people in the UK will experience dementia at some point in their life. This progressive illness affects people’s ability to remember and understand everyday information like names, dates and places and can have a negative impact on their daily lives. “This Dementia Action Week our staff were out and about, raising awareness and encouraging people to think about the small adjustments they can make to improve the life of somebody living with dementia. This could be as simple as exercising patience when the person is struggling to find a word, visiting older relatives, making sure neighbours are ok or talking through photo albums.

Our staff got involved… •

Forget-Me-Nots raise £60 for charity

hosting stalls at locations across Middlesbrough and Cleveland, providing information and sign-posting advice for people living with dementia, their carers and those concerned about someone they know attending a coffee morning in Brotton where dementia nurses were on hand to answer people’s questions; they also knitted and sold Forget-Me-Nots raising £60 for the Alzheimer’s Society working alongside partnership colleagues from the Dementia Collaborative to host events in Hartlepool including dementia friends sessions and quizzes

Ballroom dancing at Beamish

holding a drop-in session in Stocktonon-Tees where people could meet staff from the local memory clinic team, find out about what they do and take part in activities they provide for service users joining a care home sing-a-long in Redcar and offering advice on the support available from the older person’s community team at Reed Marsh House in Redcar co-hosting a programme of ballroom dancing at Beamish Museum for service users from Bowes Lyon Unit in Durham, their families and the general public.

Singing along in Redcar

“It is communities that make the difference and showing that you care is priceless.” Raising dementia awareness among shoppers in Middlesbrough

Memory services receive national accreditation Our memory clinic teams at the Friarage Hospital in Northallerton and Alexander House in Knaresborough have been awarded national accreditation for their work with people who have memory problems or dementia and their families. The Memory Services National Accreditation

Staff from the Northallerton memory service

Programme visited the clinics to assess the services against national standards. Assessors interviewed patients, families and staff and were impressed by the number of service users who took part in the process. In Northallerton, assessors highlighted the positive relationships between staff, service

…and those from Knaresborough

users and families, in particular the team’s ability to allay fears and give hope for the future. While in Knaresborough, the team’s experience, compassion and united multidisciplinary approach were praised; assessors particularly mentioning their unhurried and reassuring style.


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insight ISSUE 62 Summer 2018

Service users in Stockton support dementia research

Raising awareness of staff wellbeing in children’s service

Staff make over 100 referrals

The older person’s community mental health team from Aysgarth in Stockton-on-Tees has been supporting national dementia research, making over 100 referrals to our research and development team. Lauren Roberts, research assistant, said “We were overwhelmed by the team’s support, helping us to recruit to the national initiative, 'Join Dementia Research'. “Clinicians put us in contact with service users interested in taking part in studies. We

were able to meet with them and talk about available opportunities. “Of the people we met, 79% have registered with ‘Join Dementia Research’, resulting in the National Director of Dementia Research's Office approaching us to be one of four national exemplar regions." Sarah Tweddle, community team manager, said “Service users have told us getting involved in research has made them feel valued and has given them hope. We’re delighted we could help."

National Volunteers Week National Volunteers Week (1-7 June) was a chance to say thank you to those who support our staff, services, patients and carers.

to say a big thank you to each and every one of our volunteers. Your time, compassion and in many cases expertise, play a huge role in delivering our services and providing patients with a positive experience.

We have many amazing volunteers across the Trust who generously give their time in so many different ways, from providing administrative support, driving patients to and from appointments and helping run support groups, to helping with activities, meeting and greeting visitors and maintaining Trust grounds and gardens.

If you would like to find out more about volunteering opportunities in the Trust email teawvnt.voluntaryservices@nhs.net

We want to take this opportunity

The team all wore green to recognise wellbeing Wednesday

Every year, thousands of supporters across the UK take part in mental health awareness week. This year the week focused on stress and how it can contribute to a range of mental health issues including depression, anxiety and self-harm. This mental health awareness week (14-20 May) staff from child and adolescent mental health services at Milbank Terrace in Redcar used the opportunity to focus on their own mental health and wellbeing, holding activities for staff including wearing slippers to work, eating lunch together and going on group walks with their extended families. Amy Pierce, community staff nurse, said “Sometimes when you care for other people, it is easy to forget to look after yourself. We thought it was important to set a good example to the children and young people who use our service by taking the time this week to connect as a team and and get involved in activities that could improve our mental and physical wellbeing. “Children and young people from our participation and

coping with emotions groups also got involved, helping us to create visual displays for our reception area about changing mindsets, anxiety, anger management and emotions. This has been very successful and parents and families have been engaging with theses throughout the week."

Elsewhere… •

staff from the improving access to psychological therapies (IAPT) team in York hosted a wellbeing session for University of York staff and students raising awareness of common mental health problems and the service they provide

staff and service users from ward 15 at the Friarage Hospital in Northallerton made stress balls which they gave to visitors.

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Members news

Annual general meeting The Council of Governors will host its Annual General Meeting / Annual Members Meeting on Wednesday, 18 July at Middlesbrough Football Club. This year our focus is mental health in the workplace. We are pleased to announce that Andy Bell, deputy chief executive of The Centre for Mental Health, will join us as a guest speaker. Andy is renowned for his commitment to workforce mental health, raising awareness around the future of mental health services, the challenges and opportunities faced by employees and

wellbeing at work. He is also an advocate for equal employment opportunities for people who use mental health services. Building on the success of previous years an extensive marketplace of information on Trust services will be available. Members are urged to book their place early by contacting us on the details below. Bookings close on Wednesday 11 July.

Annual election Nominations have been sought to fill seven public governor and two staff governor seats in our annual election. We are pleased to announce that Audrey Lax has been elected, uncontested, representing members in Darlington.

No nominations were made for public governor vacancies in Middlesbrough, Scarborough and Ryedale or Rest of England. We did not receive nominations for two staff governor vacancies. These vacancies will be rolled over and nominations will be sought in the near future.

Balloting commenced on 1 June and will close on 21 June for three contested seats within the York constituency.

We will introduce your newly elected Governors in our next issue.

Governors get involved Highlights of some of your governors’ work: • attended a national occupational therapy, personality disorder conference • participated in a full day of development including key facts about understanding NHS finances • Vanessa Wildon, Redcar, supported a number of public member recruitment events • Liz Forbes-Browne assisted a drop-in event in Scarborough for members interested in becoming a governor

held a Council of Governors meeting where information was provided on preparing for an inspection by regulator, the Care Quality Commission (CQC), the future trainings needs of governors was considered and the outcome of the Council's performance self-assessment a number of governors have visited services right across the Trust with members of the executive management team.

Coming to an event? Would you like to speak to your governor or the Trust secretary’s team? Tel. 01325 552314 Email. tewv.ftmembership@nhs.net Write to: Council of Governors, West Park Hospital, Edward Pease Way, Darlington DL2 2TS Keep up-to-date with events and meetings www.tewv.nhs.uk/getinvolved Visit www.tewv.nhs.uk/members for information on becoming a member

Like us on Facebook TEWV.FT or visit www.tewv.nhs.uk

Follow us on

@TEWV

Governor question time The Council of Governors is always keen to hear from members. Do you have a comment, feedback or a question you would like to ask? Please email tewv.ftmembership@nhs.net or write to Council of Governors, West Park Hospital, Edward Pease Way, Darlington DL2 2TS.

Membership update

Total number of members


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MEMBERS NEWS

Join us Your governors invite you to attend...

‘Ready to take on the world’ after singing

Board of Directors meeting Tuesday, 3 July at 9.30am Middlesbrough Football Club, Riverside Stadium, TS3 6RS. Thursday, 19 July at 9.30am Tuesday, 25 September at 9.30am West Park Hospital, Edward Pease Way, Darlington, DL2 2TS.

Council of Governors Annual General and Members Meeting, Wednesday, 18 July at 6pm Middlesbrough Football Club, Riverside Stadium, TS3 6RS.

Staff in fine voice

Hitting the high notes has boosted mood and wellbeing for singing workshop participants in Darlington and Northallerton.

including those with significant mood difficulties or who have experienced significant trauma, took part along with clinical staff and parents and carers. We were pleased to have some administrative and management staff join us too.”

Young people, parents, carers, staff and volunteers from our child and adolescent mental health services (CAMHS) took part in the workshops, led by vocal group ‘The Mouthful Way'.

“Afterwards, everyone rated their mood more positively. Some participants told us they went from feeling ‘anxious’, ‘worried and self-conscious’ to feeling ‘mint’, ‘energised’ and ‘ready to take on the world'."

Emily Dale, consultant clinical psychologist, said “Young people, Lesley Bessant, Chairman conducting prize draw

Membership competition winners In our last issue we launched our competition for new public members. Anyone who joined us as a public member during April, May and June were entered into a prize draw with five winners announced at the end of each month. There is still time to enter during June for your chance of receiving a £20 high street shopping voucher. www.tewv.nhs.uk/membership to sign up on line or contact 01325 552314 for a form. Our lucky winners for April and May are: • Hannah McKee • Alexandra Harvey • Roger Smith • Cheryl Mann • Roger Wood • five members who wish to remain anonymous

Staff are now planning to lead further singing workshops at the Trust.

Peer support training Twelve people have completed our first eight-week, free, peersupport training programme, giving people with lived experience of mental health challenges the opportunity to develop skills to support others. The programme has covered the history of mental health, stigma and the impact of mental health care, as well as various other topics including trauma informed care, communication and facilitating peer support groups. Commenting on the course Vikki Price, peer support and recovery expert by experience lead, said “The course was a real success and we hope that some of the participants will now apply for peer support worker roles in the Trust, which we will be advertising soon."

To find out more about peer support training or peer support roles in the Trust visit www.tewv.nhs.uk/peersupport.

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NHS turns 70 On 5 July the NHS will officially be 70 years old and there’s a host of events and activities taking place across the country to celebrate. Here’s how we are getting involved…

A Royal honour

Big7Tea The NHS Big 7Tea is a chance to celebrate the NHS and say thank you. Across the UK people are organising tea parties on or around 5 July. If you would like to arrange your own you can find out more at www.nhsbig7tea.co.uk. A list of Trust events is available at www.tewv.nhs.uk/NHS70.

Lorraine (L) meeting HRH The Prince of Wales

Superhero shortlisted

Former head of nursing Lorraine Ferrier attended a special NHS birthday celebration at Buckingham Palace earlier this year. Lorraine was invited for her contribution to delivering and supporting frontline nursing and was one of only 184 nurses chosen to attend a special evening event. Commenting on the occasion Lorraine said “I felt so proud, but equally very humbled, I’ve only ever tried to make a positive difference for people. Thanks to Stephen Scorer, deputy director of nursing and Elizabeth Moody, director of nursing, for nominating me and I commend all the fantastic staff I have come into contact with during my career.”

#Icanpreventdelirium

Why I love the NHS

Congratulations to Mani Santhanakrishnan, consultant psychiatrist and delirium ‘super hero’, who was shortlisted in the life time achievement category of the NHS Patients Awards. The awards hosted by BBC's ‘The One Show’, in partnership with the Patients Association, were held in honour of the seventieth anniversary of the NHS. Krish, as he is known, worked for the NHS in the north east for 21 years, five of which at TEWV where he cares for older people across Teesside and raises awareness of delirium prevention and treatment.

We’re asking staff to let us know why they love the NHS and we’ll be sharing their stories on social media using #NHS70.

NHS 1000 miles challenge

Staff from Sovereign House in Hartlepool have taken on the challenge

Over the next 12 months people are being encouraged to walk, run, cycle or swim 1000 miles as a gift to the NHS. Could you take on the challenge? You can find out more and sign up to the challenge at www.wecommunities.org/blogs/3338.


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insight ISSUE 61 Spring 2018

National occupational therapy conference

Shining a spotlight on urgent care

Over 100 people attended the conference

In April, 120 delegates from across the UK attended the Trust’s national occupational therapy conference 'Occupational therapy delivery for people diagnosed with personality disorder'. The conference aimed to show how occupational therapy as an intervention is developing for people diagnosed with a personality disorder, as well as showcasing the work being delivered by by the Trust's occupational therapists. Delegates heard from a range of key speakers and took part in a selection of workshops. Some sessions also incorporated table top exercises, group work/discussion and sensory exploration practical tasks. Alan Hirons, occupational therapy clinical specialist from Leeds personality disorder services, opened the day with an informative talk about the development of occupational

therapy in personality disorders services. Keir Harding, clinical specialist occupational therapist from Cheshire and Wiltshire Partnership NHS Foundation Trust and clinical lead of Beam Consultancy, closed the event with a thought-provoking session about the future of occupational therapy for people with a diagnosis of personality disorder. Commenting on the event Alison Bullock, professional head of occupational therapy at TEWV, said "The conference provided people with a fantastic opportunity to network with a range of individuals from a variety of services and backgrounds which proved to be really valuable and informative as we look at moving forward in future."

Therapy model supports staff Staff from across the Trust came together to look at how the cognitive analytic therapy (CAT) model can be used to support staff and minimise harm. Based on the idea that our early life experiences influence the way we relate to other people and how we treat ourselves, CAT aims to reduce the stress people experience within their relationships.

Staff hosted information stalls on how they are using CAT in their workplace

The half day conference, which took place in May, looked at issues including using CAT in care planning and focused on understanding relationship patterns between staff and service users.

us respond in more helpful ways, especially when we are feeling anxious, stressed or under pressure.

Kate Freshwater, consultant applied psychologist said “Using the tools from CAT can help us all to reflect on the role we play in relationships with each other. It can help

“There are thirteen projects across the Trust using CAT in this way and the conference gave us an excellent opportunity to share good practice."

Guest speakers Bobby Praptap and Derek Tracy

Urgent care remains a national priority and the Trust is committed to making sure people receive high quality, effective services from the right people, where and when they need them. A conference bringing staff and partner organisations together, showcased new and innovative Trust work supporting patients and their families within our urgent care services. Helen Embleton, urgent care pathways lead, Lanchester Road Hospital, Durham said “Urgent care services across the Trust have been focusing on delivering quality improvements that enhance collaborative and patient-centred care. This has involved increasing multiagency working, improving access and pathways into services and increasing involvement from patients, carers and their families. We have also undertaken work on new initiatives to reduce section 136 admissions and presentations to A&E. "The urgent care conference allowed us to share and spread good practice and key note speaker Bobby Praptap (mental health crisis and acute care senior programme manager, NHS England) provided a national context to the work we are doing. Derek Tracy (clinical director and consultant psychiatrist) from Oxleas NHS Foundation Trust also delivered a thought-provoking presentation on 'What wards are good for'."

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insight ISSUE 61 Spring 2018

Joe Atkinson

Student nurse of the year Congratulations to mental health student nurse Joe Atkinson, on placement with the assertive outreach team at Windsor House in Harrogate, on being named winner in the mental health category of the Student Nursing Times Awards held in London.

Trust chaplain becomes Canon

Photographer Richard Jemison

Celebrating good practice

Winners of the Team Achievement of the Year Award at the North Yorkshire County Council CYPS Celebrating Good Practice Awards

Rachel Orr and Katy Philips, clinical psychologists from the local authority opportunity team for care leavers in North Yorkshire, were honoured with an award from North Yorkshire County Council for their work with the local authority to enhance access to psychological services for vulnerable and marginalised children and young people. Congratulations!

Women in secure settings conference Sarah McCory, specialist forensic psychologist and Annette McKeown, highly specialist forensic psychologist from the Primrose service (offender health services), were invited to speak at a national conference 'Women in secure mental health - assessment, management and treatment'. Both provided an insight into working with trauma in a female personality disorder service and psychopathy in women.

Celebrating 30 years' of care and support

By invitation of the Bishop of Durham, Colin Jay, head of our chaplaincy service, has been made a non-residentiary Canon of Durham Cathedral in recognition of 15 years’ service within the NHS. Colin said “I am thrilled for the recognition this gives to the ministry of chaplaincy in mental health services and hope the appointment will raise awareness of mental health needs within faith communities across the region."

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The Baysdale team

Staff and service users at Baysdale short break respite service recently celebrated their thirtieth anniversary with a charity night raising £185 for the unit.

For children and young people, Baysdale offers activities, the chance to spend time with peers and enjoy a stay away from home.

Baysdale, at Roseberry Park, Middlesbrough, offers respite care to children and young people from Teesside who have learning disabilities, providing families with a break from the pressures of being a carer and helping to support their health and wellbeing.

Originally based at Fairbrooke then Piperknowle House in north Tees, and Normanby Road in south Tees, the teams moved to Baysdale in 2011.


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