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NOVEMBER 2019

THE MESSENGER A Publication for North Arkansas Electric Cooperative Members

Paying directly through NAEC offers fastest processing NAEC wants members to be aware of possible drawbacks to using third-party payment services. All payment methods provided by the co-op include no additional charge; however, many third-party payment services, such as doxo, charge their users a fee. Also, some third-party payment services mail NAEC a check for the electric bill once a user pays them rather than using a direct payment method. Depending on when the payment is processed, this could lead to the co-op not receiving payments by the due date. NAEC offers several payment options. The most convenient is automatic bank draft. Enrolling in this free service ensures the bill is paid on time each month and eliminates the cost of a stamp. Automatic bank draft is an electronic transfer from a member’s bank account to NAEC’s each month. The member will continue to receive an itemized statement of the bill. On or about the 10th of every month, the See PAYMENTS on back.

Thanksgiving Closings Our offices will be closed Thursday, Nov. 28, and Friday, Nov. 29. In the event of an outage, call 870-8953221 or use app to report.

Mammoth Spring third-grade students receive new athletic shoes through North Arkansas Electric Cooperative’s Sole Power Project on Oct. 6. This marks the project’s sixth year.

NAEC gives new shoes to third-graders

Calico Rock third-grade student Tough receives new shoes along with his classmates Oct. 2. NAEC distributed more than 950 pairs of shoes in October.

Area third-graders are playing in new athletic shoes thanks to NAEC’s Sole Power Project. The project began six years ago as a way to help children in area public schools and demonstrate NAEC’s concern for community, which is one of the seven co-op principles by which NAEC operates. Students in the following school districts received shoes in October: Calico Rock, Cave City, Cotter, Highland, Hillcrest, Izard County Consolidated, Mammoth Spring, Melbourne, Mountain Home, Norfork, Salem and Viola.

ENERGY EFFICIENCY TIP OF THE MONTH Trim your holiday energy costs by choosing energy efficient LED lights. LED holiday lights use less energy and can last up to 40 seasons. They’re also easier to install — you can connect up to 25 LED strings without overloading a wall socket! — energy.gov


— PAYMENTS amount of the bill will be deducted from the account. To enroll in automatic bank draft, please visit a co-op office, call 870-895-3221 or sign up through the Member Account Portal at www.naeci.com. Other payment methods include: • NAEC offices — Visit our lobbies from 8 a.m. to 4:30 p.m. weekdays, or drop a payment in the night deposit box. (No cash please.) • Mail — Send a payment back in the return envelope enclosed in the statement. • Member Account Portal — Go to www.naeci.com, click “Account Login” and enter user ID and password. If using for the first time, please click “New User” to get started. • NAEC Mobile App — Log in to an account using the free app. • Phone — Call NAEC at 870-895-3221 to make a payment with a Member Services employee during business hours or any time through our automated system.

North Arkansas Electric Cooperative offers funding for energy efficiency measures. Co-op members can apply for low-interest loans for the following types of energy efficiency improvements: • • • • •

Air-Source Heat Pumps Geothermal Heat Pumps LED Lighting Weatherization Certain Roofing Installations

The Energy Efficiency Conservation Loan Program allows NAEC to loan money at 3 percent to those with approved credit. For more information, please contact NAEC at 870-895-3221 or visit a co-op office in Salem, Ash Flat or Mountain Home.

DAILY HIGHS & LOWS — SEPTEMBER 2019 Average Daily High: 90.81° compared to 84.21° in 2018

TEMPERATURE

Average Daily Low: 64.23° compared to 63.34° in 2018 Total Rainfall Amount: 1.16” compared to 4.47” in 2018 Warmest Day: Sept. 16, 97° at 2:30 p.m. Coolest Day: Sept. 24, 53.4° at 6:30 a.m.

DAYS CONTACT NAEC 870-895-3221 info@naeci.com naeci.com

IMAGES: TORI MOSS; CHRIS HICKMAN; ISTOCK.COM/KARANDAEV

RIGHT-OF-WAY Oakland, County Road 30 and Robinson Point areas in Mountain Home; Lone Rock area near Norfork; Evening Shade area

ON THE FRONT Mammoth Spring sixthgrade students examine a demo panel during a tour of NAEC’s solar array Oct. 1.

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2019 November North Arkansas Electric The Messenger  

2019 November North Arkansas Electric The Messenger

2019 November North Arkansas Electric The Messenger  

2019 November North Arkansas Electric The Messenger