Page 1

Final Evaluation of Mentoring Training July 2013

United Kingdom Summary Report

This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

1


Table of Contents Introduction .................................................................................................................................................. 3 Aims of the workshops ................................................................................................................................. 3 Workshop in Greece ..................................................................................................................................... 5 Narrative training materials ...................................................................................................................... 5 Trainers .................................................................................................................................................... 5 Example of skills assesment ..................................................................................................................... 6 Evaluation of mentoring skills and competences of VET trainers ........................................................... 8 Workshop in Bulgaria ................................................................................................................................ 20 Narrative training materials .................................................................................................................... 20 Trainer .................................................................................................................................................... 20 Example of skills assesment ................................................................................................................... 21 Evaluation of mentoring skills and competences of VET trainers ......................................................... 23 WORKSHOP EVALUATION IN GREECE ............................................................................................. 36 Workshop Agenda .................................................................................................................................. 36 Press release ........................................................................................................................................... 37 Evaluation of the workshop template (both in English and Greek) ........................................................ 38 Greece workshop evaluation .................................................................................................................. 41 WORKSHOP EVALUATION IN BULGARIA ........................................................................................ 44 Agenda ................................................................................................................................................... 44 Press release ........................................................................................................................................... 46 Evaluation of the workshop template (Bulgarian) .................................................................................. 47 Bulgaria workshop evaluation ................................................................................................................ 48 TESTIMONIALS FROM WORKSHOPS ................................................................................................. 52 WEBINARS ............................................................................................................................................... 53 Webinar 1 “Strengths Based Mentoring” Dr. Sophia Protopapa ........................................................... 54 mENTERing Webinar Evaluation Questionnaire 17th April 2013 ......................................................... 54 Webinar 2 “Positive Psychology” Emma Parry .................................................................................... 56 mENTERing Webinar Evaluation Questionnaire 26th April 2013 ......................................................... 56 Webinar 3 “Expanding your Mentoring toolkit” Marina Larios ........................................................... 58 mENTERing Webinar Evaluation Questionnaire 9th May 2013 ............................................................ 58 Webinar 4 “The Thinking Environment™ and Coaching” Sophie Grace Field ..................................... 60 mENTERing Webinar Evaluation Questionnaire 19th June 2013 .......................................................... 60 ACTION LEARNING SETS ..................................................................................................................... 63 Session 1: 28th May 17:00-19:00 hrs GMT / Marina Larios ................................................................. 63 Session 2 14th June 17:00- 19:00 hrs GMT/ Marina Larios .................................................................. 65 Conclusions Action Learning Sets ......................................................................................................... 67 Post Evaluation: 3 months after training interventions .............................................................................. 68 Training Programme Conclusions .............................................................................................................. 75 Quantitative Summary of Delivery of all Training Interventions............................................................... 76 Gallery ........................................................................................................................................................ 77

This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

2


Introduction mENTERing is implemented by a European consortium involving 6 actors from 4 EU countries (BG, EL, ES, UK) with complementary expertise in VET, mentoring, blended learning, dissemination and European project management. Through the project’s combined activities, VET trainers are better equipped to undertake their role as mentors of entrepreneurs in a changing European market and economy. mENTERing creates a sustainable blended train-the-trainer course on mentoring skills and competencies especially designed to encourage entrepreneurship while contributing to the cooperation between VET institutions, trainers, mentors, and stakeholders at a national and European level. By this it supports the modernisation of VET practices and systems and promotes blended lifelong learning. mENTERing developed a complete blended train-the-trainer course so as to train and improve the skills and competencies of VET trainers in mentoring, enabling them to accompany and continuously support the creation of businesses by effectively mentoring potential entrepreneurs. The training course made use of online and innovate training technologies thus increasing the ICT skills of the users. This report provides an overview of the train-the-trainer courses for VET trainers in mentoring skills and competencies in Bulgaria and Greece and outlines main findings, identifies obstacles, provides graphs, highlights local best practices for train-the-trainer courses for VET trainers in mentoring and provides recommendations to policy makers and key stakeholders.

Aims of the workshops The aims of the workshops were the same in both countries (Target group VET trainers): Develop the skills and competencies of VET teachers, trainers, tutors in order to cope with the future challenges; Support the shift to a competence-based system and the validation of nonformal and informal learning; Strengthen the link between VET professionals and working life (especially enterprises); Develop capacities of learners and upgrade the mentoring competences of VET trainers ; Enable VET professionals to apply transversal competencies such as mentoring and guidance skills.

This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

3


Secondary aims: Discuss roles and responsibilities of the mentor and the stages of the mentoring relationship Promote and encourage action learning Foster networking amongst VET trainers Present the theory on entrepreneurship and mentoring Develop an entrepreneurial spirit

This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

4


Workshop in Greece Overall, 55 applications were received. Namely, applicants had to be certified VET trainers. Out of the 55 applicants, 38 were eligible and notified for their participation in the pilot workshop. 4 participants did not finally attend due to work obligations, so the final number amounted to 34. One two-day workshop was organized in Athens on 26 and 27 March 2013. Prior to the workshop, participants were sent material on entrepreneurship for 3 hours of self study and a skills assessment so that they could evaluate their mentoring skills with regard to entrepreneurship.

Narrative training materials OLN Learning produced training material in Greek on entrepreneurship and strategy specifically for the project. This was necessary given that the original MAITRE material that was transferred did not include entrepreneurship materials. In addition training materials with regard to strengths based coaching was also incorporated to the training materials.

Trainers Dr. Sophia Protopapa, OLN Learning, Greece and Ms Marina Larios, INOVA, UK.

This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

5


Example of skills assesment 1 1. 2. 3. 4. 5. 6. 7.

8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.

21.

2

Κατανοώ το ρόλο του μέντορα και τη διαφορά του με το ρόλο του συμβούλου, του εκπαιδευτή και του προπονητή (coach) Κατανοώ τα στάδια της σχέσης μέντορινγκ και μπορώ να προσαρμόσω τη συμπεριφορά μου και τα εργαλεία που χρησιμοποιώ σε κάθε στάδιο Κατανοώ τη διαδικασία του να γίνει κάποιος επιχειρηματίας και τις βασικές λειτουργίες μίας επιχείρησης Κατανοώ το ρόλο μου ως μέντορα επιχειρηματιών Θεωρώ το μέντορινγκ μία πολύ σημαντική διαδικασία Γνωρίζω τα δυνατά μου σημεία ως μέντορας Μπορώ να αναγνωρίσω τα δυνατά σημεία του καθοδηγούμενου ατόμου και να το βοηθήσω να τα αναπτύξει και να τα χρησιμοποιήσει για να πετύχει τους στόχους του Κατανοώ τη σημασία του να είμαι αντικειμενικός ως μέντορας– Κατανοώ τις αξίες μου και πως μπορεί να είναι διαφορετικές από εκείνες του καθοδηγούμενου ατόμου Κατανοώ τη σημασία της εμπιστευτικότητας στο μέντορινγκ Γνωρίζω πώς να θέσω τα επαγγελματικά όρια που απαιτούνται στη σχέση μέντορινγκ Κατανοώ τη σημασία της αναγνώρισης & διαχείρισης των συναισθημάτων μου ως μέντορας & τη σημασία της εμπάθειας σε μία σχέση μέντορινγκ Μπορώ να χρησιμοποιήσω την τεχνολογία ώστε να διαχειριστώ & να διατηρήσω μία σχέση μέντορινγκ, π.χ. email, skype Μπορώ να οικοδομήσω μία σχέση εμπιστοσύνης γρήγορα & εύκολα με άλλους ανθρώπους Έχω την ικανότητα να τηρώ τους χρόνους και κατανοώ την σημασία του χρόνου που απαιτείται σε μία διαδικασία ανάπτυξης όπως το μέντορινγκ Έχω δεξιότητες σχεδιασμού & στοχοθέτησης, κατανοώ τους στόχους SMART & μπορώ να βοηθήσω τους άλλους να θέσουν τέτοιους στόχους Έχω την ικανότητα να υποστηρίξω το καθοδηγούμενο άτομο να σχεδιάσει ένα πλάνο ενεργειών ώστε να επιτύχει τους στόχους του Μπορώ να επιλύσω προβλήματα & έχω την ικανότητα να σκεφτώ τρόπους για να τα ξεπεράσω Είναι ικανός/η να δομήσω αποτελεσματικά μία συνάντηση –να παρακολουθώ τα θέματα συζήτησης και τηρώ σχετικά αρχεία Είμαι καλός αφηγητής – Μπορώ να αφηγηθώ ιστορίες από τη ζωή μου που μπορεί να φανούν σχετικές και χρήσιμες για τις καταστάσεις που αντιμετωπίζει το καθοδηγούμενο άτομο Έχω δεξιότητες ενεργητικής ακρόασης Γνωρίζω πώς να έχω πρόσβαση σε πληροφορίες & πόρους σχετικά με τις ανάγκες του καθοδηγούμενου ατόμου

22. Συνειδητοποιώ & κατανοώ τη σημασία της μη λεκτικής επικοινωνίας για τη σχέση μέντορινγκ & μπορώ να τη χρησιμοποιώ αποτελεσματικά ώστε να οικοδομήσω εμπιστοσύνη

This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

6

3

4


23. Έχω τη δεξιότητα να θέτω εύστοχες ερωτήσεις. Κατανοώ τους διαφορετικούς τύπους ερωτήσεων & γνωρίζω πότε να κάνω τις σωστές ερωτήσεις ώστε να ενθαρρύνω τη σκέψη/αυτοαξιολόγηση του άλλου 24. Έχω εμπιστοσύνη στην ικανότητα μου να δίνω κατάλληλη καθοδήγηση αλλά ξέρω πότε να παραπέμπω το καθοδηγούμενο άτομο σε καταλληλότερες πηγές στήριξης, όπως ψυχολογικής, εάν αυτό είναι απαραίτητο 25. Μπορώ να παρέχω & να δέχομαι ανατροφοδότηση 26. Κατανοώ τη σημασία της διατήρησης επαγγελματικής απόστασης σε μία σχέση μέντορινγκ 27. Μπορώ να γιορτάσω την επιτυχία και να μάθω από τις αποτυχίες, τις δικές μου και των άλλων 28. Μπορώ να αναγνωρίσω πότε μία σχέση έχει ολοκληρωθεί και να την κλείσω με τρόπο αμοιβαίως ωφέλιμο 29. Δεσμεύομαι στην αυτό-αξιολόγηση ώστε να βελτιώσω τη διαδικασία μέντορινγκ 30. Μπορώ να βοηθήσω το καθοδηγούμενο άτομο στην επαγγελματική του εξέλιξη 31. Νιώθω αυτοπεποίθηση για την ικανότητα μου για δικτύωση και μπορώ να συνδέσω το καθοδηγούμενο άτομο με άλλους 32. Είμαι ικανός/ή να δίνω ανατροφοδότηση στους καθοδηγούμενους σχετικά με την απόδοση τους σε μία εργασία και να τους συμβουλεύω πώς να βελτιώσουν την απόδοση τους 33. Δεσμεύομαι στη δική μου συνεχή μάθηση & ανάπτυξη και στην ενθάρρυνση του καθοδηγούμενου ατόμου για δια βίου μάθηση 34. Κατανοώ τα οφέλη της δημιουργικής σκέψης και μπορώ να υποστηρίξω το καθοδηγούμενο άτομο να τη χρησιμοποιήσει στην επιχείρηση του 35. Έχω την ικανότητα να εστιάζω στις λύσεις και όχι στα προβλήματα 36. Γνωρίζω πώς να συνάψω μία ατομική σύμβαση/ συμφωνία με το καθοδηγούμενο άτομο –διασαφηνίζοντας τους ρόλους και καθήκοντα καθώς και τις προσδοκίες από τη σχέση μέντορινγκ 37. Κατανοώ το ρόλο της δυναμικής και των διαδικασιών της ομάδας

This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

7


Evaluation of mentoring skills and competences of VET trainers This questionnaire was given to participants prior and post attending the workshop in order to identify progress in different competences. Explanation of values: 4 - I am confident I do this all the time/significant strength 3 - I am confident I often do this/competent in this area 2 - I sometimes behave in this way/could do more 1 - I rarely behave in this way/significant development need for me

1.

I understand the role of a mentor and the differences between roles of a mentor, supervisor, coach and teacher

2.

I understand the stages involved in being in a mentoring relationship and can adapt my behavior and the tools I use appropriately for each stage

This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

8


3.

I value mentoring as a worthwhile activity

4.

I understand the importance of being objective as a mentor – understanding my own values and how these might clash with a mentee

5.

I understand the importance of confidentiality in mentoring and how to set and manage boundaries between mentor and mentee

This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

9


6.

I understand the importance of understanding and managing my emotions as a mentor and the importance of displaying empathy in a mentoring relationship

7.

I can use a variety of technology tools that can be used to manage and maintain an e-mentoring relationship e.g. emails, websites

8.

I have the ability to build a rapport/trust quickly and easily with new people

This project has been funded with support from the European Commission.

10

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


9.

I am a good time keeper and understand the importance of respecting the time set aside for developmental activities such as mentoring

10. I have good planning and goal setting skills and understand SMART goals and how to help others set goals

11. I am a confident problem solver and have the ability to come up with strategies with others to overcome potential problems

This project has been funded with support from the European Commission.

11

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


12. I am able to structure meetings well – keeping clear records of issues discussed in order to help with action planning

13. I am a good story teller – I can remember and recall stories from my own life that might be relevant to others’ situations

14. I have active listening skills

This project has been funded with support from the European Commission.

12

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


15. I know how to access information and resources relevant to others’ needs

16. I am aware of and understand the clues that non-verbal communication can bring to a relationship and can use this effectively to establish trust and rapport in new relationships

17. I have good questioning skills. I understand different types of questions that can be asked and knowing how and when to ask the right questions to encourage reflection

This project has been funded with support from the European Commission.

13

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


18. I am confident in my ability to give appropriate advice and guidance but aware of the need to refer mentees onto other more appropriate sources of support such as counseling where necessary

19. I am able to give and receive feedback

20. I understand the importance of maintaining professional distance within a mentoring relationship

This project has been funded with support from the European Commission.

14

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


21. I am able to celebrate success and learn lessons from failure in both myself and others

22. I am able to recognise when a relationship has come to an end and close the relationship in a mutually beneficial way

23. I am committed to self-evaluation in order to improve processes

This project has been funded with support from the European Commission.

15

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


24. I can help to support mentees in their career progression

25. I am a confident networker and can link others into networks of people

26. I am able to give feedback to mentees on how they have performed in a vocational task or activity and advice on ways to improve performance

This project has been funded with support from the European Commission.

16

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


27. I am able to apply modeling and role playing techniques to support mentees’ learning. I have a commitment to my own and others continual learning

28. I understand the benefits of creative thinking and how to use creative thinking for business

29. I understand how to focus on solutions rather than on problems

This project has been funded with support from the European Commission.

17

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


30. I understand how to set up individual contracts/agreements with mentees – outlining roles and responsibilities and expectations from the relationship

31. I understand the role of group dynamics and group processes

This project has been funded with support from the European Commission.

18

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Conclusions:

34 responses were received for the pre-evaluation questionnaire. 24% of responses were received for the post-evaluation questionnaire. Overall in all aspects (85% of all responses) there was significant progress in the following themes: a) Overall knowledge of mentoring and the management of a mentoring relationship b) A deep understanding between coaching and mentoring c) The relationship between mentoring and entrepreneurship d) Sound knowledge of soft skills development e) Good knowledge and development of communication skills in mentoring f) Excellent progress in self-reflective skills

Unfortunately the number of responses in the post-evaluation was low thus we need to bear this in mind when looking at the graphs. However, overall the responses were extremely positive and all participants would recommend the training to other colleagues/friends. The workshop evaluation and the learning achieved by the participants proved that the original aims of the mENTERing project were all met.

This project has been funded with support from the European Commission.

19

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Workshop in Bulgaria Overall 35 individuals were invited to take part in the piloting. Out of the 35 applicants, 20 were eligible and notified for their participation in the pilot workshop. 3 participants did not attend due to work obligations. Other 5 had great willingness to take part in the piloting as they consider it very important for their career growth and self improvement, and so the final number of workshop participants amounted to 22. th

th

One two-day workshop was organized in Pazardzhik on 4 and 5 April 2013. Prior to the workshop, participants were sent material on Entrepreneurship for 3 hours of self study and a skills assessment so that they could evaluate their mentoring skills for entrepreneurship.

Narrative training materials SE BGCPO branch Pazardzhik adapted and translated training material in Bulgarian on entrepreneurship and strategy specifically for the project. Strengths based approach materials were also included

Trainer Ms Marina Larios, Inova Consultancy, UK.

This project has been funded with support from the European Commission.

20

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Example of skills assesment 1 1 2 3

4 5

6 7 8

9

10 11 12

13

14 15

16

17 18 19

20

21

22

2

3

4

Отдаден съм на своето самоусъвършенстване, развитие и насърчаване на ученето през целия живот Разбирам ролята на наставника и разликата между ролите на наставника, контрольора, треньора и учителя Разбирам етапите, включени в наставническите взаимоотношения и мога да адаптирам своя характер и инструментите, които използвам, към всеки етап Оценявам наставничеството като полезна дейност Разбирам важността от това да бъда обективен като наставникоценявайки моите собствени качества и как те могат да се съчетаят с тези на наставлявания Проявявам разбиране към въпроси, свързани с полови и културни различия и как те могат да повлияят върху процеса на наставничество Разбирам важността на поверителността в наставничеството и знам как да поставя и боравя с границите между наставник и наставляван Разбирам важността от контролиране на емоциите ми като наставник, както и важността от показване на съпричастност в наставническите взаимоотношения Използвам разнообразни технологични инструменти, като email, уебсайтове, които могат да бъдат ползвани в е-наставнически взаимоотношения Имам способността да изграждам разбирателство/доверие бързо и лесно с нови хора Ценя времето си и разбирам важността на времето, прекарано в усъвършенстване на наставническите умения Умея да планирам и да поставям цели, разбирам значението на „умните” цели и знам как да помогна на някого да си постави цели

Уверен съм в решаването на проблеми и имам способността да изготвям стратегии заедно с друг човек, за да се справя с потенциални проблеми Способен съм да структурирам срещите си добре, като водя записки по дискутирани въпроси с цел по-добро планиране на действията Мога да използвам технологиите по начин, който позволява поподробна и изразителна онлайн комуникация, напр. емотикони, фрази като LOL-Laughing out loud (в превод „смея се силно) Умея да разказвам истории добре – мога да си спомня и да разкажа истории от личния ми живот, които могат да бъдат приложими и за другите Умея да слушам внимателно Знам как да получа достъп до информация и ресурси, свързани с нуждите на другите Запознат съм и разбирам знаците, които могат да бъдат използвани в невербалната комуникация и мога да ги използвам ефективно за изграждане на доверие и хармония в нови взаимоотношения Разбирам различни видове въпроси, които могат да бъдат зададени и зная как и кога да задам правилните въпроси, за да насърча коментарите Сигурен съм в своите умения да давам подходящи съвети и насоки, но осъзнавам нуждата да насоча наставлявания към по-подходящи източници като консултанти, когато е нужно Способен съм да изпращам и получавам обратна връзка This project has been funded with support from the European Commission.

21

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


23 24 25 26 27

28 29 30

31

32 33 34 35

36

Разбирам важността от поддържане на професионална дистанция в менторските взаимоотношения Способен съм да отпразнувам успеха или да извлека поуки от неуспеха, независимо дали е мой или чужд Способен съм да установя кога едно взаимоотношение е към края си и да го приключа по взаимно съгласие Ангажирам се със самооценка, за да подобря процеса на самоусъвършенстване В състояние съм да предложа информация, съвети и насоки за кариерно развитие в рамките на ПО - като ориентир и съм наясно с необходимостта да се позова на специалисти по професионално ориентиране Мога да подкрепя наставлявания в неговия кариерен напредък Умея да поддържам връзка с групи и мога да насоча други към дадени мрежи Способен съм да предоставя обратна връзка на наставлявания за това как се е представил в дадена професионална задача или дейност и да дам съвети, чрез които да се усъвършенства Способен съм да приложа моделиращи и ролеви техники за подпомагане обучението на наставлявания. Имам ангажимент към моето собствено и чуждото непрекъснато учене Разбирам процеса за превръщане в предприемач, както и главните функции на бизнеса Разбирам ползите от творческото мислене и знам как да го използвам в бизнеса Знам как да се фокусирам върху решенията вместо върху проблемите Знам как да създавам индивидуални договори/споразумения с наставляваните – чрез определяне на ролите, отговорностите и очакванията от взаимоотношенията Разбирам ролята на груповата динамика и груповите процеси

This project has been funded with support from the European Commission.

22

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Evaluation of mentoring skills and competences of VET trainers This questionnaire was given to participants prior and post attending the workshop in order to identify progress in different competences.

Explanation of values: 4 - I am confident I do this all the time/significant strength 3 - I am confident I often do this/competent in this area 2 - I sometimes behave in this way/could do more 1 - I rarely behave in this way/significant development need for me 1.

I am committed to my own self-improvement and development and in encouraging lifelong learning in others:

2.

I understand the role of a mentor and the differences between roles of a mentor, supervisor, coach and teacher

This project has been funded with support from the European Commission.

23

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


3.

I understand the stages involved in being in a mentoring relationship and can adapt my behaviour and the tools I use appropriately for each stage

4.

I value mentoring as a worthwhile activity

5.

I understand the importance of being objective as a mentor – understanding my own values and how these might clash with a mentee

This project has been funded with support from the European Commission.

24

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


6.

I have sufficient understanding of gender and cultural diversity issues and how these can impact upon mentoring relationships

7.

I understand the importance of confidentiality in mentoring and how to set and manage boundaries between mentor and mentee

8.

I understand the importance of understanding and managing my emotions as a mentor and the importance of displaying empathy in a mentoring relationship

This project has been funded with support from the European Commission.

25

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


9.

I can use a variety of technology tools that can be used to manage and maintain an e-mentoring relationship e.g. emails, websites

10. I have the ability to build a rapport/trust quickly and easily with new people

11. I am a good time keeper and understand the importance of respecting the time set aside for developmental activities such as mentoring

This project has been funded with support from the European Commission.

26

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


12. I have good planning and goal setting skills and understand SMART goals and how to help others set goals

13. I am a confident problem solver and have the ability to come up with strategies with others to overcome potential problems

14. I am able to structure meetings well – keeping clear records of issues discussed in order to help with action planning

This project has been funded with support from the European Commission.

27

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


15. I can use technology in a way that allows more detailed and expressive communication online e.g. emoticons, phrases such as LOL-Laughing out loud

16. I am a good story teller – I can remember and recall stories from my own life that might be relevant to others’ situations

17. I have active listening skills

This project has been funded with support from the European Commission.

28

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


18. I know how to access information and resources relevant to others’ needs

19. I am aware of and understand the clues that non-verbal communication can bring to a relationship and can use this effectively to establish trust and rapport in new relationships

20. I have good questioning skills. I understand different types of questions that can be asked and knowing how and when to ask the right questions to encourage reflection

This project has been funded with support from the European Commission.

29

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


21. I am confident in my ability to give appropriate advice and guidance but aware of the need to refer mentees onto other more appropriate sources of support such as counselling where necessary

22. I am able to give and receive feedback

23. I understand the importance of maintaining professional distance within a mentoring relationship

This project has been funded with support from the European Commission.

30

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


24. I am able to celebrate success and learn lessons from failure in both myself and others

25. I am able to recognise when a relationship has come to an end and close the relationship in a mutually beneficial way

26. I am committed to self-evaluation in order to improve processes

This project has been funded with support from the European Commission.

31

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


27. I am able to offer some information, advice and guidance on careers within VET – just as a signpost and aware of the need to refer onto career guidance professionals

28. I can help to support mentees in their career progression

29. I am a confident networker and can link others into networks of people

This project has been funded with support from the European Commission.

32

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


30. I am able to give feedback to mentees on how they have performed in a vocational task or activity and advise on ways to improve performance

31. I am able to apply modelling and role playing techniques to support mentees’ learning. I have a commitment to my own and others continual learning

32. I understand the process of becoming an entrepreneur and the main functions of a business

This project has been funded with support from the European Commission.

33

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


33. I understand the benefits of creative thinking and how to use creative thinking for business

34. I understand how to focus on solutions rather than on problems

35. I understand how to set up individual contracts/agreements with mentees – outlining roles and responsibilities and expectations from the relationship

This project has been funded with support from the European Commission.

34

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


36. I understand the role of group dynamics and group processes

Conclusions: 21 responses were received for the pre-evaluation questionnaire. 60% of responses were received for the post-evaluation questionnaire. In all aspects (100% of all responses) there was significant progress in the following themes:

a) Excellent understanding with regard to the use of creativity in mentoring b) The relationship between mentoring and entrepreneurship c) Excellent progress in self-reflective skills d) Sound knowledge of soft skills development e) Good knowledge and development of communication skills in mentoring f) A deep understanding between coaching and mentoring g) Overall knowledge of mentoring and the management of a mentoring relationship h) Strong self-confidence in the field of career support for mentees

100% responses as excellent were received and all participants would recommend the training to other colleagues/friends. Participants stressed the need for more training like this in Bulgaria. The workshop evaluation and the learning achieved by the participants proved that the original aims of the mENTERing project were all met. This project has been funded with support from the European Commission.

35

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


WORKSHOP EVALUATION IN GREECE Workshop Agenda Pilot training workshop 26 & 27 March 2013 Metropolitan Hotel 385 Syngrou Ave. | 175 64 Athens| Greece Tel: +30 210 94 71 000 | Fax: +30 210 94 71 010

15.00 -16.15

16.15 -16.30 16.30-17.45

17.45-18.00

10.00 -11.45

11.45-12.00 12.00 -13.30

13.30 -14.30 14.30 -15.30

15.30 -16.00

16.00 -16.15 16.15 -17.00

Tuesday 26 March 2013 Facilitated by Dr. Sophia Protopapa Presentation of the mENTERing project Next Steps on the mENTERing Training Programme Talking about yourself to the group What is the workshop about? Coffee Break What is this thing called ‘entrepreneurship?’ Myths and realities The value of STRATEGY Workshop evaluation Wednesday 27 March 2013 Facilitated by Ms Marina Larios Definitions and Differences between Mentoring and Coaching Thinking about your Mentors… Skills of Mentoring Mentoring Models Overview Coffee Break Have a Go! Work through the 3 stage mentoring process model Establishing Rapport with your Mentee and the Crucial First Meeting Light LunchLight Lunch Listening to your Mentee Have a Go! Get to the heart of a mentee’s issue through active listening and questioning skills Goal Setting with your Mentee Let’s get positive: Strengths-based mentoring Identify your own strengths Spot the mentee’s strengths Coffee Break Q and A – Ask an experienced Mentor of entrepreneurs your questions/worries Workshop Evaluation & Closing of Pilot Training This project has been funded with support from the European Commission.

36

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Press release

This project has been funded with support from the European Commission.

37

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Evaluation of the workshop template (both in English and Greek) Αξιολόγηση Εκπαιδευτικού Εργαστηρίου σε δεξιότητες μέντορινγκ για επιχειρηματίες Εισηγήτρια Δρ. Σοφία Πρωτόπαπα

Αθήνα, Τρίτη 26 Μαρτίου 2013 Ξενοδοχείο Metropolitan, Λεωφόρος Συγγρού 385, Αθήνα Επιθυμώντας να αξιολογήσουμε τη διοργάνωση του εργαστηρίου, σας παρακαλούμε θερμά να αφιερώσετε μερικά λεπτά να απαντήσετε τις παρακάτω ερωτήσεις που θα μας βοηθήσουν να βελτιωθούμε. 1.

Η οργάνωση του εργαστηρίου ήταν:

□ Εξαιρετική 2.

□ Είναι οικείο

□ Πολύ καλό

□ Πολύ καλή

□ Δεν το γνωρίζω καθόλου

□ Ικανοποιητικό

□ Κακό

□ Πολύ κακό

□ Ικανοποιητική

□ Κακή

□ Πολύ κακή

□ ΟΧΙ

□ ΔΕΝ ΞΕΡΩ

Ο χώρος που έλαβε χώρα το εργαστήριο ήταν:

□ Εξαιρετικός 7.

□ Δεν το γνωρίζω καλά

Μάθατε τις βασικές αρχές για τη μέθοδο της καθοδήγησης για επιχειρηματίες;

□ ΝΑΙ 6.

□ Πολύ κακή

Η εισηγήτρια ήταν:

□ Εξαιρετική 5.

□ Κακή

Το περιεχόμενο του εργαστηρίου ήταν:

□ Εξαιρετικό 4.

□ Ικανοποιητική

Το περιεχόμενο του εργαστηρίου:

□ Το γνωρίζω καλά 3.

□ Πολύ καλή

□ Πολύ καλός

□ Ικανοποιητικός

□ Κακός

□ Πολύ κακός

Ο χρόνος ανά ενότητα ήταν:

□ Περισσότερος από όσο χρειαζόταν

□ Όσος έπρεπε

□ Όχι αρκετός

Σχόλια / Προτάσεις

This project has been funded with support from the European Commission.

38

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Αξιολόγηση Πιλοτικού Εκπαιδευτικού Εργαστηρίου σε δεξιότητες μέντορινγκ για επιχειρηματίες Εισηγήτρια Ms Marina Larios, Inova ΑΘΗΝΑ, ΤΕΤΑΡΤΗ 27 ΜΑΡΤΙΟΥ 2013 Ξενοδοχείο Μετροπόλιταν, Λεωφόρος Συγγρού 385, Αθήνα Επιθυμώντας να αξιολογήσουμε τη διοργάνωση του εργαστηρίου, σας παρακαλούμε θερμά να αφιερώσετε μερικά λεπτά να απαντήσετε τις παρακάτω ερωτήσεις που θα μας βοηθήσουν να βελτιωθούμε. 1.

Η οργάνωση του εργαστηρίου ήταν:

□ Εξαιρετική 2.

□ Πολύ καλή

□ Είναι οικείο

□ Δεν το γνωρίζω καλά

□ Πολύ καλό

□ Ικανοποιητικό

□ Πολύ καλός

□ Ικανοποιητικός

□ Πολύ κακό

□ Κακός

□ Πολύ κακός

□ Όσος έπρεπε

□ Όχι αρκετός

Η εισηγήτρια ήταν:

□ Εξαιρετική 7.

□ Κακό

Ο χρόνος ανά ενότητα ήταν:

□ Περισσότερος από όσο χρειαζόταν 6.

□ Δεν το γνωρίζω καθόλου

Ο χώρος που έλαβε χώρα το εργαστήριο ήταν:

□ Εξαιρετικός 5.

□ Πολύ κακή

Το περιεχόμενο του εργαστηρίου ήταν:

□ Εξαιρετικό 4.

□ Κακή

Το περιεχόμενο του εργαστηρίου:

□ Το γνωρίζω καλά 3.

□ Ικανοποιητική

□ Πολύ καλή

□ Ικανοποιητική

□ Κακή

□ Πολύ κακή

Μάθατε τις βασικές αρχές για τη μέθοδο της καθοδήγησης για επιχειρηματίες;

□ ΝΑΙ

□ ΟΧΙ

□ ΔΕΝ ΞΕΡΩ

Σχόλια / Προτάσεις

This project has been funded with support from the European Commission.

39

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Evaluation Pilot Training Workshop In mentoring competences for entrepreneurs Instructor: Ms Marina Larios, Inova ATHENS, WEDNESDAY 27 MARCH 2013 Metropolitan Hotel, 385 Syggrou Ave., Athens Wishing to evaluate the organisation of the workshop, we kindly request that you take some time to answer the following questions which will help us improve. 1.

The workshop organisation was:

□ Excellent 2.

□ Very good

□ It is familiar

□ Satisfactory

□ Bad

□ Very bad

□ Very good

□ Satisfactory

□ Bad

□ Very bad

The time per unit was: □ As much as needed

□ Not enough

The instructor was:

□ Excellent 7.

□ I don’t know it at all

The venue of the workshop was:

□ More than needed 6.

□ I don’t know it well

□ Very good

□ Excellent 5.

□ Very bad

The workshop content:

□ Excellent 4.

□ Bad

The workshop content:

□ I know it well 3.

□ Satisfactory

□ Very good

□ Satisfactory

□ Bad

□ Very bad

Have you learnt basic principles for mentoring entrepreneurs?

□ YES

□ NO

□ I Don’t know

Comments/ Recommendations

This project has been funded with support from the European Commission.

40

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Greece workshop evaluation Results based on responses from both days. Number of responses: 65

35 30 25 20 15 10

Series1

5

Very bad

Bad

Satisfactory

Very good

Excellent

0

1. The workshop organisation was:

45 40 35 30 25 20 Series1

15 10 5 0

I know it well

It is familiar

I don't know it well

I don't know it at all

2. The workshop content:

This project has been funded with support from the European Commission.

41

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


35 30 25 20 15 10 5 0

Very bad

Bad

Satisfactory

Very good

â–Ą Excellent

Series1

3. The workshop content:

30 25 20 15 10

Series1

5

Very bad

Bad

Satisfactory

Very good

Excellent

0

6. The instructor was:

This project has been funded with support from the European Commission.

42

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Conclusions

The workshop was overall rated excellent / very good. Content and flow of workshop as well as training materials received very positive feedback. Participants and trainers bonded well and thought the level of the workshop was excellent/very good. All participants mentioned that they had learnt the basic principles for mentoring entrepreneurs. Participants mentioned that they would be very keen to receive further training in mentoring skills.

This project has been funded with support from the European Commission.

43

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


WORKSHOP EVALUATION IN BULGARIA Agenda Pilot training workshop 4th & 5th of April 2013 Grand hotel Hebar 6 Esperanto Str., Pazardzhik, Bulgaria Thursday, 4th of April 2013 Facilitated by Marina Larios 9:00-9:30 9:30 – 10:00

10:00 – 11:30

Registration Presentation to mENTERing project Introduction to the mENTERing project Participants introduction – talkijng about yourself to the group What is this workshop about? What is this thing called “entrepreneurship”? Myths and realities Definition and differences between Mentoring and Coaching Skills of mentoring Mentoring models overview

11:30 – 11:45

Coffee Break

11:45 – 13:00

Mentoring business cases

13:00 – 14:30

Light lunch

14:30 – 15:30

Ways of seeing and skills of a mentor Mentoring cycle

15:30 – 16:00

Action planning

16:00 – 16:30

Day one evaluation Summary of learning outcomes from the day – evaluation points

Friday, 5th of April 2013 Facilitated by Marina Larios 10:00 – 11:30

Review of the previous day Mentoring in action

11:30 – 11:45

Coffee Break

11:45 – 13:00

Tool to use Active mentoring listening and questioning skills Goal setting with your mentee Identify your own strengths Spot the mentee’s strengths

13:00 – 14:30

Light lunch

14:30 – 15:30

Tool to use – part 2 Active mentoring listening and questioning skills

This project has been funded with support from the European Commission.

44

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


15:30 – 17:00

Goal setting with your mentee Identify your own strengths Spot the mentee’s strengths Role plays Workshop evaluation & closing of the pilot training

This project has been funded with support from the European Commission.

45

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Press release

ПРЕС СЪОБЩЕНИЕ Петък, 3 февруари 2012

Наставнически умения за преподаватели в сферата на професионалното образование и обучение (ПОО) за засилване на предприемаческия растеж

Целта на изграждането на конкурентноспособно в глобален мащаб европейско професионално образование и обучение постави учители, обучители и ръководители в областта на ПОО в центъра на вниманието и непрекъснато ги принуждава да разширяват своите хоризонти и да възприемат нови методи и умения за преподаване. Особено интеграцията на наставническите принципи в продължаващо образование на професионалните обучители се оказва много ефективна и се счита за особено желана. Концепцията за наставничеството може да бъде важна стъпка при предлагането на студенти и лица, които искат да бъдат предприемачи от всички възрасти, по-добро обучение и в подкрепа на общите намерения и цели на ПОО чрез изместване на фокуса от преподаване към учене, и от формални, негъвкави системи към активно насочено към себе си учене и участие. Накратко, проектът създава устойчив смесен курс за обучение на обучители по наставнически умения и компетенции, специално предназначен за насърчаване на предприемачеството, като същевременно допринася за сътрудничеството между институциите за ПОО, обучители, наставници, както и заинтересовани страни на национално и европейско ниво. Проектът mENTERing е инициатива за 24 месеца, съфинансиран от Европейската комисия, в рамките на Генералната дирекция за образование и култура, която има за цел да се подобри готовността на професионалните обучители в бизнес сектора, които се интересуват да се научат как да наставляват предприемачи. Това ще бъде постигнато чрез трансфер на иновативното ръководство за обучение на наставници от проекта MAITRE. За повече информация посетете сайта на проекта www.mentering.eu. Присъединете се към нас във facebook & twitter и харесайте нашите страници! Научете новините за нашите проекти!

This project has been funded with support from the European Commission.

46

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Evaluation of the workshop template (Bulgarian) Оценка на Пилотен семинар За наставнически умения за предприемачи Лектор: Марина Лариос, INOVA ти

ти

Пазарджик, четвъртък 4 и петък 5 април 2013 Гранд хотел „Хебър”, Пазарджик Бихме искали да оценим организацията на семинара, за това най-учтиво Ви каним да отделите няколко минути да отговорите на следващите въпроси, които биха ни помогнали да станем подобри. 1.

Организацията на семинара беше:

□ Отлична

2.

□ Познато ми е

□ не го знам добре

□ Изобщо не го знам

□ Много добро

□ Задоволително

□ Лошо

□ Много лошо

□ Задоволително

□ Лошо

□ Много лошо

Мястото на провеждане на семината беше:

□ Отлично

5.

□ Лоша

Съдържанието на семинара:

□ Отлично

4.

□ Задоволителна

Съдържанието на семинара:

□ Знам го добре 3.

□ Много добро

Времето за отделните раздели беше:

□ Повече отколото трябва 6.

□ Точно колкото трябва

□ Не достатъчно

Лекторът беше:

□ Отличен 7.

□ Много лоша

□ Много добра

□ Много добър

□ Задоволителен

□ Лош

□ Много лош

Научихте ли основните принципи за наставничеството на предприемачи?

□ ДА

□ НЕ

□ Не знам

Коментари/ Препоръки

This project has been funded with support from the European Commission.

47

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Bulgaria workshop evaluation Results based on responses from both days. Number of responses:44

35 30 25 20 Series1

15 10 5 0 Excellent

Very good

Satisfactory

Bad

Very bad

1. The workshop organisation was:

20 18 16 14 12 10 8 6 4 2 0

Series1

I know it well

It is familiar I don't know it well

I don't know it at all

2. The workshop content:

This project has been funded with support from the European Commission.

48

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


40 35 30 25 20

Series1

15 10 5 0 â–Ą Excellent

Very good

Satisfactory

Bad

Very bad

3. The workshop content:

35 30 25 20 Series1

15 10 5 0 Excellent

Very good

Satisfactory

Bad

Very bad

4. The venue of the workshop was:

This project has been funded with support from the European Commission.

49

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


40 35 30 25 20 Series1

15 10 5 0 More than needed

As much as needed

Not enough

5. The time per unit was:

45 40 35 30 25 Series1

20 15 10 5 0 Excellent

Very good

Satisfactory

Bad

Very bad

6. The instructor was:

This project has been funded with support from the European Commission.

50

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


45 40 35 30 25 Series1

20 15 10 5 0 Yes

No

I don't know

7. Have you learnt basic principles for mentoring entrepreneurs?

Conclusions

The workshop was overall rated excellent/very good with almost a 100% response for “excellent� for all questions. All participants rated the trainer as excellent and 100% responded that they had all learnt the basic principles for mentoring entrepreneurs. Participants mentioned that they would be very keen to attend more similar workshops like this as in Bulgaria mentoring is not very well known.

This project has been funded with support from the European Commission.

51

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


TESTIMONIALS FROM WORKSHOPS

I am glad I was part of this training

I hope tomorrow will be as interesting as today

The facilitator was great

More time for practical exercises

Giving the participants the main materials in Bulgarian language

Extremely useful and impressive training! Sincerely thanks!

- As the university training course is 3 years training like this should take place in a longer time

The workshop was implemented great

Everything was very well organized

Thank you! It was my pleasure! I got theoretically prepared and via work at home I will solidify what I learned. This is a new area for me in which I plan to develop myself

Great facilitator! Excellent presentation and introduction to the subject

This project has been funded with support from the European Commission.

52

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


WEBINARS Introduction The aim of the webinars was twofolded: 1- to provide participants with more in depth knowledge of mentoring and entrepeneurship 2- To promote networking and action learning amongst European VET trainers.

4 webinars were held between April 13- June 13 covering the following topics:

-

Strengths Based Mentoring

-

Positive Psychology

-

Expanding your Mentoring Toolkit

-

The Thinking Environment™ and Coaching

This project has been funded with support from the European Commission.

53

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Webinar 1 “Strengths Based Mentoring” Dr. Sophia Protopapa mENTERing Webinar Evaluation Questionnaire 17th April 2013

Number of participants: 14 What were your expectations from the mENTERing webinar session? Have they been fulfilled? Learning in more depth the aspects of a successful mentoring approach and they have been truly fulfilled during the webinar. More information and examples needed. To further develop my knowledge with regard to strengths based methodologies

Please list the three most important things you have learned from the webinar:  Strengths of both mentor and mentee have their own meaning and benefits  Strengths are a useful field in order to confront the weaknesses and to reach to successful decisions  How to reinforce mentees/ focus on them

What was the highlight of the webinar for you? The power of changing your thinking Tools to explore strengths Identifying levels of energy

This project has been funded with support from the European Commission.

54

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Please rate the following aspects of the webinar:

Conclusions: The webinar was very well received with a high number of responses highlighting the importance of this theme. Participants actively engaged in group discussions. For accessing a recording of this webinar please go to: http://www.youtube.com/watch?v=Vr_srCj8sis

This project has been funded with support from the European Commission.

55

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Webinar 2 “Positive Psychology” Emma Parry mENTERing Webinar Evaluation Questionnaire 26th April 2013

Number of participants: 14 What were your expectations from the “Positive Psychology” mENTERing webinar session? Have they been fulfilled?

To learn about the importance of use of the positive psychology in the mentoring process/ in the entrepreneurship/ to build resilience.

To obtain positive psychology through mentoring process, especially since economical crisis has turned me to disappointed person and it was fulfilled.

Please list the three most important things you have learned from the webinar:

 The 4 patterns of the career resilience: clarifying, connecting, creating, copying  The 9 steps to find the flow in your job/business  Be creative  Be positive  You have to enjoy doing business

What was the highlight of the webinar for you? •

To remember our achievements in order to succeed

The opportunity of meeting a variety of people online

This project has been funded with support from the European Commission.

56

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Please rate the following aspects of the webinar:

Conclusions: The webinar was very well received with a high number of responses highlighting the importance of this theme. Participants actively engaged in group discussions and mentioned the importance of remembering personal achievement in order to improve self-efficacy For accessing a recording of this webinar please go to: http://www.youtube.com/watch?v=xytLHVOcYSs

This project has been funded with support from the European Commission.

57

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Webinar 3 “Expanding your Mentoring toolkit� Marina Larios mENTERing Webinar Evaluation Questionnaire 9th May 2013

Number of participants: 12 What were your expectations from the mENTERing webinar session? Have they been fulfilled?

My expectations were to learn about some mentoring tools in the entrepreneurship To expand my knowledge on mentoring tools I expected to learn more about the complex tasks in the relationship mentor mentee and my expectations were fulfilled. I expected to get more practical experience how to mentor. My expectations were fulfilled as we were introduced to some tools that are much related to the practise and they show you how to effectively to mentor.

Please list the three most important things you have learned from the webinar:

The soft and hard skills a mentor has to achieve and improve The importance of the positive psychology for mentoring How to achieve resilience in the developing entrepreneurship How to make an action plan/to achieve goals Wheel of skills The 'metaphor' as an efficient mentoring tool How to help your mentee to see his/her strong sides

This project has been funded with support from the European Commission.

58

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


What was the highlight of the webinar for you? The wheel of skills The use of different tools and the interdisciplinary approach How to improve my skills with the help of a chart How to turn the theory into practice

Please rate the following aspects of the webinar:

Conclusions: The webinar was very well received with a high number of responses highlighting the importance of this theme in order to improve participants’ mentoring practice. Participants actively engaged in group discussions and implemented some of the tools on line. For accessing a recording of this webinar please go to: http://www.youtube.com/watch?v=5JjzVACdYmk

This project has been funded with support from the European Commission.

59

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Webinar 4 “The Thinking Environment™ and Coaching” Sophie Grace Field mENTERing Webinar Evaluation Questionnaire 19th June 2013

Number of participants: 13 What were your expectations for today's webinar? Have they been fulfilled?

I hadn't heard of Thinking Time before and I wanted to find out more about what it is about. This was fulfilled. To gain further expertise in mentoring and the independent thinking components were a refreshing insight into emotional thinking. I wanted to learn more about the Thinking Time methodology

Please list the three most important things you have learned from the session:

How to become a better listener To not jump in with information or solutions too early or unless asked Not to interrupt The two worlds of thinking: destructive and independent The ten components of the thinking environment How I can encourage trainees I work with to think independently To allow my mentees to have thinking time The importance to leave in peace the mentee to think Why it is important for us to think by ourselves Empowering mentees to do their own thinking

This project has been funded with support from the European Commission.

60

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


What was the highlight of the session for you?

When I realised that this was something I could put into practice myself The presentation on the shift between exchange thinking to fully independent thinking The importance of not interrupting and the need for ease As happens with myself, we should try to ask what they think it will happen after six months with their lives. The 4 principles of thinking of 10 Do not give the information too early

How will you apply what you have learnt from today's webinar to your work?

I work with closely with interns who are on placements from abroad and I will try to use the techniques when working with them. With mindfulness! Will try to apply the methodology with my peers and mentees I have to teach my students to think and not give them the answers direct Be more aware of the power of non-interrupting I will try asking questions and provoking thinking in my clients In practical manners

This project has been funded with support from the European Commission.

61

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Do you have any additional comments?

I really enjoyed the webinar - Thinking Time is really interesting as it seems very simple once explained but "exchange thinking" is so deeply ingrained in us that we don't see the difference easily! Very significant presentation on the independent thinking model which should be applied to everyday life.

Conclusions: The webinar was very well received with a high number of responses highlighting the relevance of this theme for supporting mentees Participants actively engaged in group discussions and mentioned that they could see a very relevant link between this methodology and mentoring. For accessing a recording of this webinar please go to: http://www.youtube.com/watch?v=KqNq09uVSTQ

This project has been funded with support from the European Commission.

62

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


ACTION LEARNING SETS The main aim of the action learning sets was for practioners to reflect on their mentoring practice and share knowledge and experience. Marina Larios was the faciliator for both action learning sets. Two sessions took place between May and June 2013.

Session 1: 28th May 17:00-19:00 hrs GMT / Marina Larios What were your expectations for the mENTERing Action Learning Session? Have they been fulfilled?

To meet other mentors who can share experiences To learn more mentor techniques To have possibility to learn about the Greek way of working/thinking/accepting of the mentoring process To get tools and ideas on my mentering work. I leave with lots of ideas I would like to implement. Understand how an action learning session works. Yes, they have been fully fulfilled.

Please list the three most important things you have learned from the session:

Get in the shoes of the mentee Mentees are more committed if they pay for the mentoring sessions. Use of the positive psychology New technology in mentoring should be handled with care! Mentors need coaching skills as well. G.R.O.W model This project has been funded with support from the European Commission.

63

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


When the mentee is not clearly focused things can get complicated Online mentoring needs more commitment

What was the highlight of the session for you?

The experience shared by Fotini, the idea to make a GROW analysis Each and every mentee has something to teach you - grab the opportunity How natural the discussion was although it was online

How will you apply what you have learnt from the Action Learning group, to your work as a trainer and/or as a Mentor?

I think I will make a GROW model of my work in order to improve myself I will think how to ask the right questions to let my students to find the right answers and to be aware that they can do one day something alone, without my help (I mean their work with the computer programs I teach) I will do it on myself first and after that will try to work with these techniques with my family and my friends. For the last I will start to use it as a Mentor as I want to be more experienced I will try to think and act as an employee ( which is a challenge) in order to meet my mentee halfway

This project has been funded with support from the European Commission.

64

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Session 2 14th June 17:00- 19:00 hrs GMT/ Marina Larios What were your expectations for the mENTERing Action Learning Session? Have they been fulfilled?

To gain experience from acting mentors It was creative to combine theory and examples of real mentoring. To receive new ideas, knowledge Learn and exchange experience about mentoring. My expectations have been fulfilled New tools and lots of food for thought

Please list the three most important things you have learned from the session: The using of metaphors Goal setting Flow model Motivation How to use in the praxis the positive psychology Grow model Share ideas from other participants Problems of mentoring relationship Dealing with procrastination To make difference between boredom and anxiety when moving forward Transactional analysis Using metaphors can be very useful in my work Tools for mentoring

This project has been funded with support from the European Commission.

65

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


What was the highlight of the session for you? the grow model and the 4 states of I am OK and you are OK Grow model Internet is great to receive new knowledge The presentation of personal mentoring relationship experience The flow slide - excellent example

How will you apply what you have learnt from the Action Learning group, to your work as a trainer and/or as a Mentor?

Work further on the GROW model combined with flow

Working as a mentor

I will use more often the techniques

The SMARTSMARTER words

I will try to apply it when we will try to set goals with mentees.

This project has been funded with support from the European Commission.

66

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Conclusions Action Learning Sets Action Learning Sets provided an excellent environment for mentors to discuss their practice and gave them proper thinking time to reflect on their soft skills. Having a diverse audience of mentors (e.g. experienced mentors, potential mentors, different nationalities, etc.) was a great asset for the Learning Sets as it provided the group with a rich perspective about mentoring and intercultural needs. There was a clear progression of learning outcomes between both learning sets as mentors developed their soft skills in a very short period of time. 100% of the feedback received was excellent/very good with regard to the Learning Sets and all 100% participants stated that they would welcome more opportunities like this to share with other mentors their experiences. One mentor mentioned that The Action Learning Sets are the equivalent of supervision in the field of psychotherapy which was very much welcomed and needed as sometimes being a mentor is a lonely experience.

This project has been funded with support from the European Commission.

67

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Post Evaluation: 3 months after training interventions The post evaluation questionnaire also collated data with regard to the progress of trainees 3 months after the workshop. The outcome is the following:

1. Please describe how your involvement in the mENTERing training programme has benefited your working practices?

It helped me to understand differences between mentoring and coaching, to learn new techniques and to see how other people work on international level. [sic]

I enriched my knowledge about the relationship between mentee and mentor. [sic] I got useful advice and I put into practice techniques, which I only heard about. Now I think differently and I know how to take benefit of it [sic]

I liked the attached role playing of and modelling techniques of the lecturer to help training of the mentored and underline the significance of and commitment to my own and others continuous learning. [sic]

This training reflected very beneficial with practical examples in a real environment, quickly and correctly making certain decisions of the set tasks. [sic]

Expanded my horizons, give an idea of the practical application and dynamic character of mostly theoretical knowledge received by me. I met with the practices and their effects in other countries shared by the lecturer, which in Bulgaria are still wishful thinking, because of lack of favorable conditions for their application. [sic]

This project has been funded with support from the European Commission.

68

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


I apply lessons learned from the seminars and webinars in the work and I can see results from this. I use more often psychological approaches in my work and that changed a lot my relationships with people I communicate. I am trying purposely to act professionally and not take things personally, which I did before training. [sic]

It helped me make a difference between the role of the mentor and the role of mentor, and evaluate more detail the role of positive psychology in the success of beginning entrepreneurs. [sic]

It helped me to understand the stages in the growing of an entrepreneur. [sic]

It helped me with the wheel of skills to assess my skills and to measure their growing. [sic]

I realized the importance of mentoring relationships, planning and implementation of modern methods of teaching. The ability to organize and implement attractive and livelier training. [sic]

Through my participation in the project mENTERing I gained self-confidence to build trust in colleagues, trainers and experts in the field of vocational training. [sic]

I understood the role of a mentor and the differences between roles of a mentor, supervisor, coach and teacher. I understood and improved the stages involved in being in a mentoring relationship. I can adapt my behavior and the tools I use appropriately for each stage. [sic]

This project has been funded with support from the European Commission.

69

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Consulting services include definitely many relationships with the businessmen that we work for. My involvement into this section made me more appropriate to give some guidance through mentoring techniques, in a benefited way. [sic]

Expand my knowledge in understanding the dynamic of mentoring as an alternative training method. [sic]

I have seen other ways of approaching problems. Gained confidence. Made great connections. Made awesome collaborations. Had fun. [sic]

It was so beneficial to have the opportunity to exchange experiences through this network we created (mostly by webinars). [sic]

After the first action learning webinar, I became an employee for a month – for the first time in my working life as I have always been a free lancer– in order to place myself in the position of my mentee. It was a valuable experience both for me and my client. [sic]

2. Are you planning to make any changes in your work practices in the next six months? If YES, please explain: YES

68%

NO 32%

This project has been funded with support from the European Commission.

70

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


It is difficult to say, it depends on the clients’ needs but I will try to use the new techniques I learned during the course. [sic] Through introduction of more role-playing games for preparation of the mentored for future entrepreneurship. [sic] I am already applying what I have learned and it gave its first positive results. Thanks to the learned I managed to form the best team and to win financing from the European funds for the project “Leonardo Da Vinci�. I am proud of this achievement! I learned the result in the middle of June 2013. [sic] Through the acquired knowledge I will perfect my practice. [sic] Applying alternative options for obtaining and understanding the information about the entrepreneurial process. [sic] At the moment I started the plan that I made during the one of the themes of the workshop and I even managed to made corrections on the go. [sic] I am thinking always to try to apply positive psychology in my work as a teacher in vocational training. [sic] I intend to focus me on the solutions of the problems, not on the problems, and to try to set clear the goals in the teaching and deadlines for them. [sic] I am planning to use more mind mapping. [sic] Use role plays related to motivation, teamwork, setting and achieving goals. [sic] Think bigger and collaborate more[sic] I will try to develop the necessary ability of set up individual contracts with mentees. [sic] I plan to incorporate more Positive Psychology practices and tools in my mentoring and coaching services. [sic]

This project has been funded with support from the European Commission.

71

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


3. Are you considering to set up your own private practice as a mentor or a coach?

YES

68%

NO

32%

If YES, please explain: Yes, I do, but not immediately, and in time and when I get perfect. [sic] I intend to offer mentoring as outside service of my company. [sic] For now I am improving my skills in team. I need more confidence for independent practice. [sic] I am a professor of entrepreneurship and small business, but I work as an accountant in small businesses and I often have to prepare a business plan. [sic] I'm going to start with friends and family to get into the application of basic knowledge which gave me training. [sic] I have ideas that I can apply to two of my friends, who are at a crossroads, the one has retired as a soldiers and received large sum of money (as compensation) and the other one is unemployed. At the moment I motivate them to start a new beginning. [sic] I think as beginning to apply the acquired knowledge to friends and relatives who plan to start their own business. [sic] If I get the chance, I will try to be a mentor to relatives to help them to start their own business as web designers. [sic] I already started to mentor a woman in her career advancement[sic] I was a coach. [sic]

This project has been funded with support from the European Commission.

72

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


My daily professional practise is more attached to coaching then mentoring (e.g advice to potential entrepreneurs). [sic] I already do for the last 18 months [sic]

4. Can you give us your suggestion / recommendation for future activities you would like to be involved in future trainings you would like to receive? Please explain:

Everything in Human Resources development: Human Resources audit, attestation, motivation, development. [sic] I wish to take part in more trainings familiar with different role-playing games. [sic] I wish to take part in future seminars. [sic] I'd love to get involved in future activities and training because it's experience and knowledge of how the information is presented and the way of making contact. Sorry I missed two training sessions and would like if it is possible to be repeated, but in the evening. [sic] The role of teamwork in decision making. [sic] New training for acquiring practical skills in Bulgarian. [sic] I am open to this kind of training in which I had the opportunity to get involved through the realized by you training program mENTERing. [sic] I would like to join the next session of the Action Learning. [sic] More practical training. [sic] To offer further webinars so I get the chance to attend them. [sic] More face to face workshops.[sic] Any activity would be interesting to me. [sic] I would say that I am interested on the psychological part of the relationship in mentoring and the relevant management of the mentee. [sic] Webinars are very useful. [sic]l This project has been funded with support from the European Commission.

73

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


I think that a similar seminar would be so important, since training on mentoring and mostly personal capabilities never ends. [sic] Question asking / on line mentoring tools / mentoring in times of crisis. [sic]

5. Is there anything you would like to propose in order to improve the mENTERing training programme?

Please explain:

Longer training, not 2 days only. [sic] I think that the included trainings completely responds to our needs as beneficiaries. I wish you luck in your future initiatives. [sic] I would suggest on-line classes to be held outside working hours so we can attend. [sic] Training of trainers of mentors. [sic] I am pleased with the activities in which I was able to take part for which I thank you and I wish you more successful projects and satisfied beneficiaries! Webinars become periodic or on sessions and to be offered on record. [sic] More networking events! [sic] More commitment from participants. Especially during webinars. [sic] More training time face to face. [sic] I am thinking that an online active platform for ideas and knowledge exchange would be very helpful. [sic]

This project has been funded with support from the European Commission.

74

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Training Programme Conclusions The majority of the participants considered that their involvement in the mENTERing training programme has benefited their working practices, helping them to put into practice new techniques and to expand their horizons. The programme has enabled mentors to develop their soft skills, unlock their personal development and enhance their opportunities for professional growth. Through action learning- questioning, coaching and peer mentoring- the VET’s soft skills improved, encouraging them to continuously expand their horizons and to adopt new teaching methods.

In terms of making plans in their work practices in the next six months, 68% of participants responded affirmatively and some even said they are already applying the knowledge learned with very positive results. Also self-efficacy has been essential to motivation and learning and it helped participants to increase their performance and challenge their assumptions with regard to mentoring. Overall all participants have learned how to strengthen weak or flagging self-efficacy.

One of the priorities of the mENTERing programme was to provide the possibility to upgrade and enhance the skills and competencies of the target group which will increase their professional profile opening new career opportunities on national and European level. We can say that by reading the data on the report this was achieved. At the end of the training, participants increased confidence and empowerment skills and built confidence and soft skills e.g. self-reflection, self-understanding

In addition and regarding to if they are considering to set up their own private practice as a mentor or a coach, 68% of participants said they are putting things into place to set up their own practice. They have begun to put into practice some of the mentoring skills by helping friends and relatives who are planning to set up a business.

Overall recommendations towards the mENTERing programme included: new training in Bulgaria for acquiring further practical skills, more webinars and face to face

This project has been funded with support from the European Commission.

75

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


workshops and most of them agreed that they would love to take part in future seminars and sessions.

Finally, additional suggestions by participants included: longer training sessions which would be better to address their training needs; online classes to be held outside working hours and an online platform for ideas and sharing experiences.

The programme was able to achieve a 100% success rate of satisfaction and the learning outcomes exceeded the expectations of both participants and project partners.

Quantitative Summary of Delivery of all Training Interventions VET Trainers in face to face training

hours of face to face training

hours of webinars

hours of action learning

l

Total interventions

This project has been funded with support from the European Commission.

76

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


Gallery

TRAINING IN BULGARIA

This project has been funded with support from the European Commission.

77

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


This project has been funded with support from the European Commission.

78

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.


TRAINING IN GREECE

This project has been funded with support from the European Commission.

79

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Final evaluation of mentoring training  
Read more
Read more
Similar to
Popular now
Just for you