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The Official Publication of the Indiana Nursery & Landscape Association

Indiana Nursery & Landscape News Volume 78 • Issue 1

January/February 2018

The Business Issue

Five Keys to Having a Successful Home & Garden Show How Do Tension, Fairness, and Finances Interact in a Family Business?

Cover: A 2,000 sq. ft. garden created by Aspen Outdoor Design, Inc.

Follow us!

Let SBA’s Three C’s Work for Your Indiana Small Business

IDNR spotlight: Top Ten Pests & Pathogens 10

IAH Quiz 23

Indiana Nursery & Landscape News Volume 78 • Issue 1 January/February 2018

Contents Business Issue EDUCATION

15 How Do Tension, Fairness, and Finances Interact in a Family Business? Indiana Nursery & Landscape News is the official publication of the Indiana Nursery & Landscape Association, Inc. (INLA) and is published bimonthly. Indiana Nursery & Landscape Association 7915 S. Emerson Ave., Suite 247 Indianapolis, IN 46237 Phone: 317-889-2382 Toll Free: 800-443-7336 Publisher Rick Haggard, Executive Director, INLA 765-366-4994 • Editor and Ad Sales Mary Breidenbach, Cumulus Design 317-757-8634 • Advertising Rates: Media Kit available online at

Copy Deadline: First of the month preceding the month of the issue. Reprint permission granted if source is indicated. Views expressed in articles or editorials do not necessarily reflect the views and opinions of the association or its directors, but are those of the writer. Trade names used in articles are for identification only. No discrimination is intended toward similar products and the INLA does not endorse the use of the products mentioned.


18 Five Keys to Having a Successful Home & Garden Show COMMUNITY

21 2018 Spring Home and Garden Shows BUSINESS

22 Let SBA’s Three C’s Work for Your Indiana Small Business 10

Plus More! 2

President’s Message


Executive Director’s Message

6 Calendar 8

INLA Joint Committee Meeting Information and Registration Form

Subscriptions: Included with membership to the INLA. Nonmembers: $36.00 per year (six issues per year).


NALP Regional Education Line-Up NALP Launches New Landscape Industry Certified Program

For questions regarding subscriptions, please call INLA at 317-889-2382.


IDNR Spotlight: Indiana’s Top Ten Pests and Pathogens


Certification & Education

23 24

IAH Quiz! Earn CEUs George Brenn’s IAH Study Guide


Advertiser List Classifieds Toolbox Talks


Clip & Save INLA Membership Benefits

Cover Photo: A 2,000 sq. ft. show garden by Aspen Outdoor Design. Photo courtesy Aspen Outdoor Design, Inc. See full article on page 18.


President’s Message

Brian Franco

Happy New Year and Welcome to 2018! I hope you had a great and prosperous 2017 and great plans for 2018. As I write this, I’m getting prepared for the 2018 Indiana Green Expo that will take place Monday through Wednesday, January 15–17. It is packed with plenty of great educational opportunities and a sold-out trade-show. I hope to see you there to experience and learn from industry experts along with adding to your continuing education credits that are needed each year. We all could use this planning and educational opportunity to prepare for this upcoming season.

Prosperity This is the business issue and it is designed to help us business owners grow and prosper within our own industry. This is the time of year to set goals, make out our budget for the year, and plan our sales strategies. Soon the season will start with sales from the home show, the Suburban Indy show and the Flower and Patio Show. Speaking of those shows, a great friend of mine, Jeff Behlmer (owner of Aspen Outdoor Designs), has written an article on how to have a successful show. He has plenty of experience in creating a successful garden show and he shares his experience with all of us. Once these shows get underway, spring will be right around the corner, the phones won’t stop ringing, and we can’t catch a breath. So yes, it is crunch time when it comes to our business planning, and we don’t have time to spare anymore. This issue will have a few articles that will help us grow our businesses and take it to the next level. One of those is from Rene Wiatt, Purdue initiative for family firms who has written an article on how tension levels and fairness can influence profit and other things in the family business. There is another article from the SBA about various programs they have to help grow and fund your business. Also in this issue, the IDNR has compiled a list of the top 10 insects from 2017. This will be great knowledge in preparing your insecticide treatment for those pests for the new year.

Growth INLA is always looking for volunteers and future board members, and the best way to get involved is to be a part of one of our committees. We will be having our annual committee meeting on February 21 at Automatic Supply. Please send an email to either Rick Haggard ( or myself ( if you have any interest in being more involved in one of our committees. We are always looking for great people to help with our committees and become potential board members. I encourage you to get involved and grow yourself and your business. Everything happens for a reason, just make the best of it! Brian Franco, INLA President

Stay connected to INLA between issues. Sign up for the INLA monthly eNewsletter at You will receive: Latest notices, the digital version of the magazine, reminders for events, and much more. 2

Indiana nursery & Landscape association •

2018 INLA Officers Brian Franco President Franco Landscaping, Inc. PO Box 34156, Indianapolis, IN 46234 317-858-3858; Fax 317-858-8906 Dave LaFara, President-Elect Tiffany Lawn & Garden Supply 4931 Robison Rd, Indianapolis, IN 46268 317-228-4900; Fax 317-228-4910 Dean Ricci, Vice President Ricci’s Landscape Management, Inc. 502 Norbeh Drive, Hebron, IN 46341 219-996-2682; Fax 219-996-2680 Brian Julius, Past President Walnut Ridge Nursery & Garden Center 2108 Hamburg Pike Jeffersonville, IN 47130 812-288-6691; Fax 812-288-1580 Rick Haggard, Executive Director & Publisher 3596 Linkside Court, Carmel, IN 46032 Office: 800-443-7336 Cell: 765-366-4994; Fax: 317-889-3935 •

Board of Directors Jim Calvin (2018) Calvin Landscape • 317-247-6316 Kyle Daniel (2018) Purdue University, Nursery & Landscape Extension 765-494-7621 • Kim Glass (2018) M.J. Schuetz Agency • 317-639-5679 Gabriel Gluesenkamp (2019) Designscape Horticultural Services 812-988-8900 • Mark O’Brien (2020) Cardno • 574-586-2412 Bob Wasson (2018) Wasson Nursery and Garden Center 765-759-9000 • Shaun Yeary (2019) Greendell Landscape Solutions 317-996-2826

WEST SIDE TRACTOR SALES Lafayette, IN 765-447-6933

South Bend, IN 574-232-1461

Indianapolis, IN 317-544-3411


Fort Wayne, IN 260-482-8576

Bloomington, IN 812-333-9677

WWW.WESTSIDETRACTORSALES.COM Indiana Nursery & Landscape News • January/February 2018


Executive Director’s Message The latest thoughts, ramblings, and insights from the Executive Director First and foremost, I trust everyone had an enjoyable, safe, and healthy holiday season. This edition of the Indiana Nursery and Landscape News is geared a little more toward the business aspect of the industry. Therefore, I would like to share with you some info from other associations and what the INLA is focusing on. Rick Haggard

As far as information from other state associations, everyone is feeling the employee crunch. The reason for this has been and probably will be for some time the lack of individuals coming into our workforce not only from the general population, but also from our various education sectors. Several states in our region have mentioned the difficulties some businesses have of remaining in operation, due solely to lack of workforce. They are operating at 70–80% capacity and their overhead has not allowed some to “scale back” enough to operate in a profitable manner. A couple of states have mentioned that they have had several companies working as a co-op to remain in operation. The education sectors I refer to above have definitely brought relevance close to home. While many of our post-high school facilities have seen an increase, in my perception it has not been equal to the industry’s needs. It seems the career/trade centers and like programs at the high school level have seen steady numbers, but they have not progressed by the same increases at the collegiate level. The INLA is working diligently with several state departments to try and garner assistance from two of these programs through the Department of Education and Department of Workforce Development. With the INLA’s Indiana Accredited Horticulturist certification, the INLA is hoping that the Department of Education would view this as a viable training program to assist in placing more eligible employees in our industry through Workforce Development. Governor Holcomb has expressed that training programs are needed for all entities of business. At a recent workforce seminar I attended, it was disclosed that our industry by the year 2019 or 2020 will more than likely surpass the medical and construction industries. When I heard this info, I immediately thought that our industry does quite a bit in the construction realm of things with many “landscape” projects being more inclined to outdoor living projects in comparison to “green” landscape projects. While the INLA will continue to try to assist with Workforce Development and the Department of Education, I was troubled by hearing that the Department of Corrections is/has shut down many (if not all) of the horticulture programs at their facilities. I realize that not many of our companies have utilized or hired from this sector, but many incarcerated have gone through and passed our IAH certification; so they at a bare minimum must have had some interest in this field.

I have also been talking with several of our associate members to have educational tracts that would be beneficial to our association. These can be offered at various times and locations throughout our state, as many associate members have several facilities that could accommodate extra training. I ask that any of our members communicate to me any special education our associate members could offer that would be beneficial. As an example, I have been talking with one of our associate members about IOSHA training pertaining to different types of equipment. This could also have an impact on many as far as safety is concerned. If a person could be certified or at the minimum trained, that person could help Quality Michigan Grown Nursery Stock make others in a company aware of any safety “pitfalls.” One of the Balled & Burlapped 3’-16’ greatest things that has come out of these preliminary discussions Colorado Spruce with associate members is that not at any time did they ask what their Norway Spruce company could get out of it. It was all about helping to educate and White Spruce inform our association members of criteria that each company must Serbian Spruce adhere to. Black Hills Spruce White Pine Balsam Fir Canaan Fir “Where Quality & Value Prevail!” Gobles, MI Concolor Fir Douglas Fir 1-888-MI-TREES Fraser Fir 269-628-4308 Korean Fir

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Indiana nursery & Landscape association •

Keep It Green, Rick Haggard, INLA Executive Director Email: or Cell: 765-366-4994

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Indiana Nursery & Landscape News • January/February 2018


CALENDAR Growing High Quality Plants, People, and Relationships


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January 2018 15–17 Educational Program: January 15–17, 2018 Trade Show: January 16–17, 2018 Indianapolis • Indiana Convention Center Educational workshops, seminars, and the largest green industry trade show in the state. Presented by the Midwest Regional Turf Foundation and the Indiana Nursery & Landscape Association. CCHs available: 2(5), 3A(8), 3B(10), 5(6), 6(8), 7A(4), RT(4) More info: 15

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Frits Loonsten Memorial Scholarship Application Deadline Application Deadline for the Indianapolis Landscape Association’s Scholarship More Information:

22–24 Great Lakes Trade Expo Lansing MI • Lansing Center Celebrating its 95th year, the 2018 Great Lakes Trade Exposition offers education opportunities and a trade show with over 300 booths. CCHs available: 2(5), 3A(8), 3B(8), 6(6), RT(4) More info: 23–25 Indiana Arborist Association 70th Annual Conference Indianapolis, IN • Indianapolis Marriott East More info: 25–26 2018 Professional Landscape Management School Evansville, IN, University of Southern Indiana Available CCHs: 2(5), 3A(8), 3B(7), 5(3), 6(5), RT(4) Contact: Larry Caplan, Purdue Extension Service, Vanderburgh County or 812-435-5287 More info:

February 2018 15

Indiana Invasive Species Council 3rd Biannual Conference Danville, IN • Hendricks Co 4-H Fairgrounds & Conference Complex A day of networking & collaboration to discuss latest updates, activities, and tools (new legislation and statewide projects) to manage invasive species. Contact: Dawn Slack: Registration/Agenda:


INLA Joint Committee Meeting 2:00 – 4:00 pm • Automatic Supply (116 Shadowlawn Dr, Fishers, IN 46038) All INLA committees meet to plan the year ahead at this one-day gathering. This is a great opportunity to become more involved with the association. Contact: Rick Haggard,, 800-443-7336 Information/Registration: See page 8 in this issue or visit

March 2018 7

NWINLA Annual Educational Seminar Merrillville, IN • Avalon Manor CCHs available: 2(5), 3A(7), 3B(7), 5(2), 6(2), RT(4) Contact: Nikky Witkowski, 219-755-3240, More Info/Registration: or

10–18 60th Annual Indiana Flower & Patio Show Indianapolis, IN • Indiana State Fairgrounds • The show features more than 40 Showcase Gardens crafted by many of Indiana’s premier landscapers, hundreds of finer outdoor living experts, and thousands of ideas. More info: 6

Indiana nursery & Landscape association •




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Indiana Nursery & Landscape News • January/February 2018


2/28/17 3:14 PM


Join us... and bring your good ideas!

Wednesday, February 21, 2018 • 2:00 – 4:00 pm at Automatic Supply, 116 Shadowlawn Dr, Fishers, IN 46038 To register, please fax this form to the INLA office at 317-889-3935 or email to The Indiana Nursery and Landscape Association serves its members in the industry through education, promotion, and representation. The planning and implementation of most INLA activities are handled by volunteer groups. All groups are supported by INLA staff. INLA committees have ongoing, results-oriented tasks. The interaction between group members promotes effective planning and evaluation of tasks.

You can help!

Sign up now! Review the following list of committees and check off those of interest to you. Return this form to the INLA office and you will be registered to attend.

Volunteer Sign-Up Form I am interested in giving some time to work in the following areas:

 Awards Committee: Organize selection of annual awards.  Communications Committee: Newsletter, website, directory, etc.  Education Committee: Works to enhance educational opportunities for all members of the industry, ranging from those with extensive practical experience to new members of the industry and students preparing for green industry careers.

 IAH Committee: This committee works closely with educational and vocational-technical levels and oversees the Indiana Accredited Horticulturist Program. This meeting will be held in northern Indiana at an alternate date.

 Legislative Committee: Works in partnership with the Green Industry Alliance.  Membership Committee: Promotes the INLA by securing new members and assisting current members by providing member services.

 Summer Meeting: Planning and organization of annual INLA Summer Meeting.  Trade Show Committee: Plans and conducts the premier trade show for the industry in Indiana annually.  Landscape Industry Certified (CLT) Committee: Work on this national certification committee to implement the hands-on field exam.

 FFA Committee: Volunteer to judge state and national career development events. (This committee will not meet; however, you can volunteer to judge these industry-related events in April and October.)

Name(s):______________________________________________________________________________________________ Company: _____________________________________________________________________________________________ Address:______________________________________________________________________________________________ City, State, Zip:_________________________________________________________________________________________ Telephone:___________________________________________


Email:_______________________________________________ My primary area of business (check all that apply): ____Grower

____Garden Center


____Other (specify) ____________________________________

To register, please fax this form to the INLA office at 317-889-3935

Email: Rick Haggard,, or mail to: INLA, 7915 S. Emerson Ave., Ste. 247, Indianapolis, IN 46237 Indiana Nursery & Landscape Association • Phone: 317-889-2382 or 800-443-7336 • Website:


Indiana nursery & Landscape association •

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Account Manager Excellence, presented by Ken Thomas and Ben Gandy February 7–8, 2018 in Las Vegas, Nevada March 1–2, 2018 in Atlanta, Georgia

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Great Crew Leader Workshop, presented by Phil Harwood March 7, 2018 in Fairfax, VA March 9, 2018 in Columbus, OH

Genetically Superior Black Walnut and Black Cherry Grafts and Seedlings

Sales Boot Camp, presented by Marty Grunder March 27, 2018 in Dallas, Texas March 29, 2018 in Philadelphia, Pennsylvania

• Faster growth – 30 year harvest cycle possible • Grafts and seedlings from original patented black walnut trees • Improved selections of wild black cherry seedlings and grafts

NALP Field Trip with Marty Grunder, presented by Marty Grunder and Frank Mariani August 8–10, 2018 in Portland, Oregon Become a Destination Company, presented by Jeffrey Scott August 21–22, 2018 in Baltimore, Maryland August 28–29, 2018 in Nashville, Tennessee Five Behaviors of a Cohesive Team, presented by Phil Harwood November 8, 2018 in Chicago, Illinois November 28, 2018 in Austin, Texas The education courses are approved for Landscape Industry Certified recertification at 1 CEU per hour of instruction attended. To learn more, visit:

NALP Launches New Landscape Industry Accedited Program The National Association of Landscape Professionals announced at LANDSCAPES 2017, in Louisville, Kentucky, that they are launching the Landscape Industry Accredited Company Program. For years, individuals have distinguished themselves through the Landscape Industry Certified program and now companies have a way to demonstrate their professionalism through the Landscape Industry Accredited Company Program, which acts as a seal of approval to customers. The Landscape Industry Accredited Company Program is open to all industry companies. Applications requirements ensure that companies: • Employ at least 10% Landscape Industry Certified staff including at least one person on staff who holds the designation Landscape Industry Certified Staff Manager. • Participate in a national safety program • Conduct responsible and ethical business practices • Complete the Pledge of Excellence • Submit three Customer Reference Verification forms • Complete the application For more information, visit the web page or contact or call the NALP office at 800-395-2522.

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Indiana Nursery & Landscape News • January/February 2018


IDNR Spotlight

Indiana’s Top Ten Pests and Pathogens Highlight of Common Problems Reported in Indiana Nurseries in 2017 Ren Hall, Indiana Department of Natural Resources, Division of Entomology and Plant Pathology


only a few days as adults, whereas adult females are wingless and remain in their bags throughout their lifecycle. Females lay 500 to 1,000 eggs, then fall out of the bag and die. One way to tell if a bagworm is from the current season is to squeeze the bag – if it “squishes,” the larva or adult female is inside and the bag is from the current year. If the bag feels dry and hollow, it is old. Bagworms overwinter as eggs inside the bag, and emerge in spring to begin the lifecycle anew. Bagworm can be controlled chemically by spraying when larval stages are present, and they are easiest to control when larvae are young before the bag is fully developed. Another way to control bagworms is to pick off bags by hand and put them in a bucket with soapy water.

very year at the end of nursery growing season, Nursery Inspectors with the Indiana Department of Natural Resources Division of Entomology & Plant Pathology (IDNR DEPP) put together a “Top Ten” list of their most commonly encountered pests and pathogens.

Bagworm One pest that inspectors frequently encounter is bagworm, a moth whose larvae feed on a broad range of host plants, including deciduous and evergreen trees and shrubs. Juniper and arborvitae are two preferred hosts in which infestations are often severe. Larvae form silken bags between 1.5 and 2.5 inches long at maturity, attached to host plants by threads of silk. Bags are camouflaged with pieces of foliage which they attach as they feed. Larval feeding begins in late spring. Bagworm infestation presents a ragged, defoliated appearance on the host plant. Severe infestations can result in whole sections or sides of the plant browning and dying off. Feeding continues until late summer when pupation occurs. Male bagworms emerge in autumn and fly off in search of mates, living

Spider Mite Another pest often encountered by nursery inspectors is spider mite. Spider mites are microscopic arachnids that cause damage to host plants by feeding on foliage with piercing-sucking mouthparts. Symp-

Blue spruce heavily infested with bagworm. Photo credit Vince Burkle (IDNR DEPP). Inset (above): Close-up of bagworm on spruce. Photo credit Vince Burkle (IDNR DEPP).

(Indiana’s Top Ten continues on page 12.)

Table 1: Top Ten Pests and Pathogens Reported By Nursery Inspectors in 2017 Northern Region*

Southern Region*










Japanese Beetle


Japanese Beetle

Tar Spot




Needle Cast


Apple Scab


Apple Scab


Needle Cast





White Pine Weevil


Flea Beetle

Herbicide Injury


Nutrient Deficiency



Lace Bug

Abiotic Injury

Lace Bug

Nutrient Deficiency





* The northern half of Indiana is in Hardiness Zone 5, the southern half is in Hardiness Zone 6. 10


Indiana nursery & Landscape association •

Piet Oudolf Garden Design Philosophy

“The Treehouse Guy” Pete Nelson

Brie Arthur - Foodscape Revolution

Roy Diblik’s 16 Life-Changing Plants

Bill Arman & Ed LaFlamme— Make More $$$ with Less People

To view all speakers, visit:

Indiana Nursery & Landscape News • January/February 2018


IDNR Spotlight

Indiana’s Top Ten (continued from page 10)

Spider mites on floating water hyacinth. Photo credit Vince Burkle (IDNR DEPP).

toms include visible stippling and bleaching or bronzing of foliage. Silken webbing between needles or leaves can be a sign of heavy infestation. There are a wide variety of hosts including spruce, juniper, maple, redbud, azalea, fruit and vegetable crops, and chrysanthemums. To determine if spider mites are present hold a white piece of paper beneath a symptomatic branch and shake and tap the branch. Mites will fall onto the paper and be visible when they move. Still unsure if mites are present? Rub the paper and you

will see small smears where the mites have been crushed. A hand lens or microscope is helpful for confirmation of mites. Spider mites overwinter as eggs or adults depending on the species. During the growing season, all life stages are usually present and several generations occur throughout spring and summer. There are pesticides that target specific life stages, including eggs, nymphs, and adults. It is important to time treatments when those life stages are actually present. Eggs are typically present from September until March,

Early stage leaf spots caused by apple scab, Photo credit IDNR DEPP. 12

Indiana nursery & Landscape association •

nymphs hatch in March, and adults (and all other life stages) are present from late April until September. Heavy rainfalls can reduce mite populations, and spraying plants with a powerful water hose may be effective in mitigating infestations; however, excess moisture may exacerbate other plant diseases.

Apple Scab Apple scab is a fungal disease found on apple, crabapple, pear, hawthorn, mountain ash, and cotoneaster. It is one of the most commonly reported pathogens by inspectors throughout Indiana. The main symptoms are spots on leaves and fruit. Leaf spots are olive green to brown, up to half an inch across, and can appear on both sides of the leaf. As the spots age, they become velvety and darken. Heavily infected leaves may yellow and drop early. Apple scab on fruit appears as velvety olive green spots. Spots become larger and turn brown or black with age, and the fruit may become cracked and deformed. Symptoms can manifest on fruit that has already been picked and is in storage. This disease decreases the aesthetic value of the tree, damages or destroys the fruit, and can cause defoliation. Apple scab overwinters as spores in fallen leaves, and when these leaves become wet in the spring, spores are ejected upward to the plant where new infection occurs. Removal of fallen leaves may mitigate new infections, but will not eliminate the problem completely. The best way to deal with apple scab is to plant disease-resistant plant varieties. Treatment for non-resistant varieties includes chemical control with spray or dust fungicides. The fungus thrives in moist conditions, so treatments should be timed around damp or rainy periods. Repeat treatments are usually necessary. Abiotic Injury Although not technically a “pest” or “pathogen,” inspectors noted “abiotic injury” enough to make the top ten lists in both regions of Indiana. This term covers a variety of problems, including herbicide damage, nutrient deficiencies, frost or freeze injury, drought stress, overwatering, and mechanical damage or improper planting. Herbicide damage is one of the most preventable abiotic injuries. Herbicide damage manifests as cupped leaves,

feathered leaf edges, leaf scorch, chlorosis, or dieback. The correct chemical and application method for the target species is critical. Application methods that reduce drift are also integral and may include spraying on calm days, being aware that higher temperatures can cause vaporization, and using formulations less likely to move or vaporize such as granules. If you suspect that drift from others using herbicides incorrectly is causing damage to people or property, complaints should be reported to the Office of Indiana State Chemist, and can be made anonymously. When using chemical treatments, always carefully follow the instructions on the label including proper dosage and protective equipment. Rotating chemicals is advised because pests may develop resistance with repeated exposure. Other problems that can be prevented are mechanical damage and improper planting. Mechanical damage can be caused by equipment such as mowers, bush hogs, and trimmers. Tree wounds may not seem serious, but even small injuries can be gateways for insects and pathogens to enter, and more severe wounds can girdle trees. As nursery inspectors, we see a surprising number of trees that have been planted improperly. If the tree is root-bound, use a sharp, sterile blade to separate the roots. Plant with the trunk flare visible above the soil line, and ensure that the trunk is straight. If you use mulch, leave a small area around the trunk bare to prevent trapping moisture, which can encourage fungal growth. Remove tags and ties that may restrict growth or cause girdling.

Interested in learning about common nursery problems or want to know more about what inspectors are finding in your area?

Subscribe to our weekly review at Questions about pests or pathogens in your nursery?

Contact the Nursery Inspector for your county or visit our website,

Growing a diverse selection of native trees and shrubs Herbicide damage on Kentucky coffee tree. Photo credit IDNR DEPP.

Specializing in Root Pruning Improperly planted white oak with buried flare. Photo credit IDNR DEPP.

About the Author Ren Hall ( is the Nursery Inspector and Compliance Officer for the following counties: Benton, White, Warren, Fountain, Tippecanoe, Clinton, Montgomery, Boone, and Hendricks. She joined IDNR DEPP in August 2017. She has an MS in Biology from Purdue (IPFW). She enjoys reading, gardening, and running with her dog.

Phone: (317) 994-5487 Toll free: (866) 766-8367 Fax: (317) 994-5494 3339 W County Road 850 N PO Box 259, Lizton, IN 46149

Indiana Nursery & Landscape News • January/February 2018


Southern Indiana Educational Seminar from Purdue Extension

2018 Professional Landscape Management School When: January 25 – 26, 2018 (Thursday–Friday) Where: University of Southern Indiana, Evansville, Indiana Cost: Early Registration (postmarked on or before 1/20/2018): $60 for the first person in the company; $30 for each additional employee.

Late Registration (at door, or postmarked after 1/20/2018): $75 for the first person, and $35 for each additional employee.

Certified Arborist CEUs: Have been requested. Indiana Accredited Horticulturist CEUs: Have been requested Indiana State Chemist - Pesticide CCHs: The following CCHs have been approved by the OISC! Cat. 2 (Forestry): 5 Cat. 3a (Ornamentals): 8 Cat. 3b (Turf): 7 Cat. 5 (Ponds): 3 Cat. 6 (Right of Way): 5 Registered Tech: 4


Indiana nursery & Landscape association •


landscape plants, updates on plant diseases, turf management, professionalism, soil compaction, equipment, perennials, annuals, invasives and much more!!!

More info, brochure and registration form:

Questions? Larry Caplan, Purdue Extension Service, Vanderburgh County or 812-435-5287

January/February 2018

Business Issue EDUCATION

15 How Do Tension, Fairness, and Finances Interact in a Family Business? BUSINESS

18 Five Keys to Having a Successful Home & Garden Show COMMUNITY

21 2018 Spring Home and Garden Shows BUSINESS

22 Let SBA’s Three C’s Work for Your Indiana Small Business

How Do Tension, Fairness, and Finances Interact in a Family Business? Renee Wiatt, Purdue Initiative for Family Firms


airness and how people are treated should be important in any business, but how can a family’s definition of fairness affect profit, income, and tension in the business? In the February 2017 Question of the Month, we at the Purdue Initiative for Family Firms (PIFF) asked family businesses, “Which of the following best describes how you define fairness in your family?” We asked the same question in the 2012 Family Business Succession Survey (FBSS). Families and family businesses can define fairness in one of four ways: 1) treating each member according to their needs, 2) treating all members the same regardless of their contribution, 3) treating each member according to their contribution, or 4) have no definition of fairness in the family. By examining incomes, profits, and tension levels by how families define fairness, we can infer how definitions of fairness impact family businesses on multiple levels. According to the Question of the Month, half of family businesses defined fairness by treating each family member according to their needs. According to the FBSS, this definition of fairness led to relatively low tension but also led to the lowest average business income and profit. Business income and profits were measured on a dollar annual basis. Tension was measured on a scale comprised of the following tension generators: confusion over authority, unequal ownership of the business by family members, compensation levels of family members, failure to resolve business conflicts among family members, workload distribution among family members, and competition for resources between the family and the business. The tension scale scores can fall between 6 (lowest tension possible, no tension in any category) and 24 (highest tension possible, extremely large amount of tension in each category). The highest levels of tension were found in businesses that define fairness by treating everyone the same regardless of their need or contribution. “Treating each member according to their contribution” is a definition of fairness that can be backed up by facts, not just feelings. Hence, it should not come as a surprise that family businesses that define fairness

Results of PIFF’s Question of the Month

(Tension, Fairness, and Finances continues on page 16.)

Indiana Nursery & Landscape News • January/February 2018


Tension, Fairness, and Finance (continued from page 15) in this way receive the highest business income and profits over all other definitions. High profits cannot mitigate the fact that this definition of fairness leads to the highest levels of tension in the family business. These high levels of tension could come from resentment that everyone is not treated equally, or “the same regardless of need or contribution.” This train of thought is a prime example of the fair versus equal dilemma that agricultural and family businesses often face, where treating all family members in a business equally may not be the fair approach.

Which of the following best describes how you define fairness in your family?

7463 West Ridge Road P.O. Box 189 Fairview PA 16415 800.458.2234 Fax 800.343.6819 e-mail:

Average Business Income

Average Business Profit

Tension Index

Treat each according to their needs




Treat all the same regardless of need or contribution




Do not have a definition of fairness in family




Treat each according to their contribution




Note: The tension index: 6 = no tension, 24 = extremely large amount of tension. “Treating each according to their needs” was the definition of fairness that proved most problematic for family businesses. Although tensions under this definition were fairly low, so were business incomes and profits. Treating each member of the family business according to their needs could quickly cause a financial drain on the family business (and business owners’ personal finances), leading to low incomes and profits. We can infer from the previous findings that tension is not always detrimental to family businesses and that having a measurable definition of fairness in a family business can lead to higher incomes and profits. In the end, families will lean toward one definition of fairness over others. However, family business policies and tendencies can be changed if approached with diligence and care. These changes could have large potential gains in income for family businesses. Income was shown to vary considerably based on the definition of fairness in the family. While treating each family member according to their needs seemed to drain a business’s income, treating each member according to their contribution boosted income (by around $195,000). In conclusion, the definition of fairness in a family business is usually an implicit family business policy that does matter to business income.

About the Author

Renee Wiatt serves as the Family Business Management Specialist for the Department of Agricultural Economics at Purdue University, namely for the Purdue Initiative for Family Firms (PIFF). She works on Extension and applied research in family business management and collaborates with partners such as centers focused on agriculture and families, Extension teams focused on agriculture and farm management, and researchers to develop funded programming focused on family business management. In order to receive PIFF’s quarterly newsletters and Question of the Month results, SUBSCRIBE by visiting the PIFF website and select “Subscribe” from menu on left. 16

Indiana nursery & Landscape association •



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Indiana Nursery & Landscape News • January/February 2018



Five Keys to Having a Successful Home & Garden Show Jeff Behlmer, Aspen Outdoor Designs, Inc.


y now the holidays are over and you have probably been planning your marketing strategy for 2018. With the business climate at its best in recent years, homeowners are spending money freely on outdoor living projects. There are many ways to attract those homeowners. One of the best ways is to participate in a Home & Garden Show. Indiana has several show options around the state … with the Indianapolis area having at least five shows throughout the year. Home & Garden Shows can be a great way to attract potential clients for many reasons. A few reasons include prospects seeing your work first-hand, being able to get face-to-face with prospects, and the ability for you to stand out against your competition. Though Home & Garden Shows have their challenges, too, I want to focus on five keys that can help make your next (or first!) show successful.

10' x 10' Booth Small displays can be very effective at attracting prospects. Installation was only one day at shop and one day of setup at show.

1,000 sq. ft. garden The theme of the show was “Novels.” Aspen’s garden was inspired by the book “The Secret Garden.” Screening off the garden piques interest in visitors wanting to come into the garden. A single entrance captures them in the garden and makes talking to them easier.


Indiana nursery & Landscape association •


Design a Space That Reflects Your Strengths This is the first key because it sets the tone for a successful show. Many shows have a theme that is important to follow, but be true to yourself and make sure you are designing a space that highlights your strengths. If you mainly install softscapes and mow lawns, don’t try to do a space that is heavy on hardscapes. It won’t look its best and visitors will be able to tell. If needed, partner with another company whose strength is your weakness. Both of you can benefit.


Choose an Appropriately Sized Space An important key … because trying to tackle a space that is too large for your team to install in the allotted time can ruin a show before it starts. Budget how many man hours you can handle and then estimate the installation time for your space just like you would for a job. Plan for a lot of unexpected/ uncontrollable factors like material handling, cutting outside the building, obstacles in the building, etc. Keep your stress level down by not trying to tackle more than you can handle!

10' x 20' Booth A 10’ x 20' space showing hardscapes, carpentry and water feature.Company name is clearly visible and examples of work prominently displayed.

Show Setup Building a show display poses interesting challenges. Usually, one is working in a tight space with many other contractors and an aggressive timeframe.


Details, Details, Details As a veteran of 20+ shows, I’ve seen this key help tremendously. The show visitors you are trying to attract as clients are the ones who are probably walking through your display with the most critical eye. They are trying to decide who they want working in their backyard, and they have a lot of choices in a show! So stand out by being detailed. Some details to consider: • Is your design a realistic space a potential client could picture in their backyard? If it is, they just might buy your whole show display! What a great return on investment! • Also, is the display installed the same way you would install a project or did you cut corners for the show (i.e., sand in paver joints, plant tags removed, dust cleaned off surfaces, etc.)? • Is your company name clearly visible? • How does traffic flow through your space? Remember, some people have strollers and some will be in wheelchairs. Make sure they can enjoy your creation, too!

2,000 sq. ft. garden Garden is easily accessible by all. Notice the use of cedar as an edge restraint and a paver ramp into the garden.

(Five Keys continues on page 20.)

Indiana Nursery & Landscape News • January/February 2018



Have Expectations and a Sales Plan Most good business owners don’t start a project and simply “wing it.” They have expectations of how much the project will cost in materials, labor, and overhead. Installing a display in a show is no different. There should be an expected return on investment. How can you determine if your expectations have been met if you don’t know those expectations? Not only should you know your costs but you should also establish some goals for number of conversations, leads, meetings, and jobs sold (including a dollar amount). Track your conversations and leads during the show. (See sample Conversation Tracker below.) Think about even breaking your tracking down to what time of day so you can put your best people in front of the most prospects during future shows. If you establish expectations and formulate a sales plan and track it, your chances of having a successful show will greatly increase.



Qualify Leads and Follow Up You’ve designed a space that highlights your strengths. The display is a good size for your company. You’ve addressed all the little details so your display stands out. You’re going into the show with a plan and expectations. All the above-mentioned keys are meaningless if you don’t attract the right clients and then follow up. Most shows attract up to 100,000 visitors. You might only be looking for 20-30 prospects. To properly qualify leads, determine who you want to attract and how. For example, if you want to attract clients aged 25-50, you might consider using a lot of technology in your display. Whomever you want to attract, ask questions and engage them in a quick conversation. Remember, you are selling yourself and your company! Simply asking, “Can I help you?” will elicit the standard, “No, just looking.” response. Be creative and ask an initial question that creates the opportunity for follow-up questions. A good initial question is, “Are you here looking for project ideas or just getting out of the house for a few hours?” The question usually gives you a response that can lead to further questions if the prospect is looking for ideas. After a quick conversation, if a follow-up is needed, establish the best method of follow-up with the prospect and then follow through! In conclusion, Home & Garden Shows can be very rewarding. Hopefully these five keys will be useful to you and will lead to many successful shows.

About the Author Jeff Behlmer is the owner of Aspen Outdoor Designs, Inc. Founded in 1997, Aspen Outdoor Designs is a member of the INLA and has participated in close to 30 Home & Garden Shows. If you have any questions for Jeff, he can be reached via email at

Indiana nursery & Landscape association •

— Community —

2018 Spring Home and Garden Shows There is a home and garden show happening in all areas of the state this spring. Check out the list below.

Indianapolis Home Show

January 19 – 28, 2018 Indiana State Fairgrounds, Indianapolis Features a centerpiece home built entirely inside Exposition Hall at the Indiana State Fairgrounds. Show includes construction, home remodeling, interior design, and landscape exhibitors among others.

Porter Co. Gardening Show (15th Annual)

January 27, 2018 / 8 am to 4 pm (CST) Porter County Exposition Center, Valparaiso The show features presentations by national, regional, and local gardening experts, a seed and bulb exchange (perhaps the largest in the country), 100 exhibitors and vendors, a garden photography contest, and a children’s corner.

Louisville Home Improvement Expo

February 9 – 11, 2018 Triple Crown Pavilion / Ramada Plaza, Louisville, KY

Features the latest innovations and design trends for the home — interior and exterior products.

Indiana Home & Garden Show February 9 – 11, 2018 Indiana Convention Center, Hall H

Fort Wayne Home & Garden Show

Lakes Area Home & Garden Show

Celebrating its 45th year in 2018, the show offers more than 650 exhibitors. The Fort Wayne Home & Garden Show is the place to see the latest in contemporary home and garden products and services. From seminars by knowledgeable home and garden experts, to beautifully constructed and unique landscapes by our exhibitors.

Over 24,000 sq. ft. of exhibition space devoted to the latest home and garden products and services.

March 1 – 4, 2018 Allen County War Memorial Coliseum Fort Wayne

Home, Garden & Remodeling Show March 2 – 4, 2018
 Kentucky Exposition Center, Louisville, KY The Home, Garden & Remodeling Show is one of the largest, longest running shows in the region. Think of this as a massive showroom of home and landscaping products.

Home & Lifestyle Show Porter County

March 10 – 12, 2018 Porter County Expo Center, Valparaiso The Home & Lifestyle Show offers home improvement, remodeling, and home purchasing ideas as well as ideas to enhance your lifestyle in many other ways. Green up that lawn, exterminate those pests, and enjoy a new patio this spring.

March 10 – 11, 2018 Best Western & Brandywine Complex, Monticello LakesAreaHomeShow.htm

Indiana Flower & Patio Show

March 10 – 18, 2018 Indiana State Fairgrounds, Indianapolis Indiana’s premier outdoor living show since 1958. The show will feature 40+ extravagant showcase / exhibitor gardens crafted by many of Indiana’s premier landscapers, hundreds of fine outdoor living experts, over 400 exhibitors, and thousands of ideas to take home!

Greater Lafayette Home and Garden Show

March 17 – 18, 2018 Tippecanoe Fairgrounds, Lafayette This is the largest and longest-running show of its kind in the Lafayette area. For the 31st year, the show provides visitors with anything for your home from the ground up. Over 2,500 people attended the show last year, with more than 80 vendors!

Indiana Nursery & Landscape News • January/February 2018



Let SBA’s Three C’s Work for Your Indiana Small Business Stacey Poynter, SBA Indiana District Director


he U.S. Small Business Administration (SBA) was created in 1953 as an independent agency of the federal government to aid, counsel, assist, and protect the interests of small business concerns, to preserve free competitive enterprise, and to maintain and strengthen the overall economy of our nation. The SBA provides critical support and resources to help small businesses grow and create jobs. The SBA’s core operations are focused around what we call the “three C’s” — Counseling, Capital, and Contracting.

Counseling Sometimes good advice is just as valuable as capital to get a small business going. Do you have a business plan, and is it guiding your company to higher revenues and solid cash flow? Have you considered exporting? The SBA has key partnerships with the Indiana regional Small Business Development Centers, the Women’s Business Center, and local SCORE chapters across the state to provide free one-on-one business counseling. In FY 2017, nearly 1.46 million small businesses throughout the United States took advantage of SBA counseling, mentoring, and training assistance. Capital The SBA has loan guaranty programs that encourage financial institutions to loan money to new and expanding businesses. Money is available for a wide variety of purposes including working capital, exporting, building purchase and construction, equipment purchase, and even buying a business or a franchise. The SBA guarantees support loans to small businesses that have challenges obtaining credit in the conventional loan market due to a variety of reasons including lack of collateral, lack of equity, and starting a new business. In FY 2017, the SBA approved more than 68,000 loans in the 7(a) and 504 loan programs


throughout the United States, providing more than $30 billion to small businesses and supporting nearly 630,000 jobs. SBA continues to modernize and streamline operations, including lending practices, by launching an online lender referral tool called Lender Match. By using the Lender Match tool at, you can be connected with SBA lenders in your area eager to work with you to achieve your funding goals.

Contracting Have you succeeded at selling your products or services? If so, the federal government could be a new customer for you. SBA Indiana federal contracting specialists can share marketing tips and help identify federal agencies seeking vendors. The SBA is charged with helping the federal government meet its annual goal of directing 23 percent of its contracting dollars to small businesses. Last year, the SBA made a difference for thousands of small businesses here in Indiana with its “three C’s.” Some highlights include: • Over 1,500 loans to Indiana small businesses • More than $600 million dollars supported by the SBA invested back into the Indiana economy • SBA Indiana conducted more than 500 training workshops and outreach events to assist small businesses and other interested parties across the state • Over 23 percent of all federal contracting dollars going to small businesses The SBA is focused on supporting small businesses in our communities at every stage, whether they are launching, expanding, or getting through a tough time. Small businesses are the engines of our economy; over 45 percent of Indiana’s workforce either works for or owns a small

Indiana nursery & Landscape association •

business. Entrepreneurs find that owning a business is one of the most effective ways to secure a financial future for themselves, provide for their families, exercise their commitments to their communities, and drive our country’s economic growth. And we at SBA Indiana are here to support your efforts. I encourage you to visit our website at for a list of resources and a schedule of upcoming workshops conducted by SBA Indiana or our resource partners. You can also follow us on Twitter @SBA_Indiana. Finally, please feel free to contact me or any of the team at SBA Indiana should you have any questions or need assistance letting SBA’s three C’s work for your small business!

About the Author The SBA Indiana District Office is located at 8500 Keystone Crossing, Suite 400 across from the Fashion Mall in Indianapolis. For more contact information about SBA resources, products, and services available throughout Indiana, check out our website at

Certification & Education

IAH Quiz

IAH Quiz: January 2018

Due: February 15, 2018

The Indiana Accredited Horticulturist Committee is pleased to provide you an opportunity to earn CEUs (continuing education units) in each issue of the Indiana Nursery and Landscape News.

Complete the quiz and mail or fax to INLA by the deadline above. Be sure to write your name, IAH number, and contact information on the bottom of the quiz when submitting. If additional space is needed, please attach the extra paper to this form and submit together. Mark your answers.

The IAH quiz offered in each issue can be completed by anyone who is an “Active” (current) IAH (initial or masters).

1. The most important component of diagnosing plant health problems is proper identification of the ______________________________.

Each quiz will be worth a .5 (onehalf) CEU (continuing education unit) for the completion of the bi-monthly quiz with a pass rate of 80%. Over a 2-year period, you could earn up to 6 CEUs if you take and pass every quiz! The INLA office will grade the quiz. Questions and answers have been provided by the IAH committee. Thank you and good luck studying!

2. Determining if a problem is normal or _________________ must be considered. 3. Symptoms are the changes in _______________________, growth, or development of a plant. 4. Often, plants respond the same way to ___________________ problems, and diagnosis based only on 1 or 2 _______________ may be inaccurate. 5. Whenever possible, examine the ________________ of the affected plant.

The Indiana Accredited Horticulturist Committee Chair - George Brenn, Four Seasons Landscaping Nursery

6. __________________ are evidence of the biologic agent causing damage.

Committee Members - Brian Bunge, LaPorte County Nursery - Gabriel Gluesenkamp, Designscape Hort Services - Wayne Gruber, Niemeyer’s Landscape Supply - Jim Messmer - Melissa Mravec, Allen Landscape - Jodie Overmyer, Price Nurseries

8. Biotic diseases are abnormal conditions of a plant caused by __________ __________.

7. Abiotic diseases are caused by ______-_______________ agents, such as people.

9. Foliar problems rarely result in plant ____________________. 10. ___________ __________ can be caused by rope or twine left on rootballs.

Name:_____________________________________________________________________________ IAH No.:___________________________________________________________________________ Phone:_____________________________________________________________________________ Email:_____________________________________________________________________________ Fax: 317-889-3935 or Mail: INLA, 7915 S. Emerson Ave., #247, Indianapolis, IN 46237 Answers: Please contact the INLA office if you would like to receive the answers or find out your results to any previous IAH quiz.

Looking for additional opportunities to earn CCHs? Check out the Calendar on page 6 of this issue. Educational listing that provide CCHs are indicated.

Indiana Nursery & Landscape News • January/February 2018


Certification & Education

George Brenn’s IAH Study Guide George Brenn, Four Seasons Landscaping Nursery, created this study guide to help teach the material covered in the IAH Manual. His intention was to assist those trying to master the subjects within the manual. Text: © George Brenn

Chapter 13 – Pesticides and Workplace Safety Pesticides are natural or synthetic substances used to control pests by disrupting some specific portion of their life cycle. Pests include plants & animals that vector disease, interfere with crop production, or detract from quality of life. Pesticides include: Bactericides Herbicides Nematicides

Defoliants Insecticides Repellants

Fungicides Miticides Rodenticides

Growth regulators Molluscicides Silvicides

FIFRA=Federal Insecticide, Fungicide and Rodenticide Act, which requires and governs testing of pesticide products to prove they meet strict standards for registration EPA = Environmental Protection Agency. The EPA requires manufacturers to provide information & data on active ingredients & product chemistry, toxicology, residues, application rates, and human safety prior to granting EPA registration and labeling of a pesticide. It takes 7 – 10 years and approx. $40 million or more to bring a new active ingredient from discovery to EPA registration. Pesticide Labels – are legal documents and must contain certain information as mandated by FIFRA: Brand name Name & address of registrant Net contents EPA Product Registration # EPA Establishment # Ingredient statement Precautionary statements Use classification Signal words Use direction LABEL INFORMATION - a pesticide label contains 4 different kinds of info: 1.) Safety Information – Child hazard warning – “Keep out of reach of children.” Signal Word - is a statement indicating degree of toxicity of the pesticide DANGER = highly toxic WARNING = moderate toxicity CAUTION = slightly toxic Toxicity can be via ingestion, inhalation, or dermal (skin exposure) “Harmful if swallowed, inhaled, or absorbed through skin” “Avoid contact with eyes, skin, or clothing” “Handle concentrate in well-ventilated area” PPE statement (Personal Protective Equipment); at minimum, handling of pesticides requires long-sleeve shirt, long pants, and waterproof footwear. For more toxic pesticides, label may state PPE requirements such as rubber gloves, respirators. Statement of practical treatment = First Aid “In case of contact with skin, wash immediately with soap & water” “If swallowed, contact physician or Poison Control Center immediately” “If swallowed, DO NOT induce vomiting” Products labeled DANGER also bear an 800 phone # for treatment advice for physicians 2.) Environmental Information – statements regarding potential hazards & precautions to avoid accidents or damage, or injury to non-target organisms. “This product is highly toxic to bees” (or fish) “Do not allow drift to contact non-target plants” 3.) Product Information – Brand name of product (= trade name) Name & address of producer or registrant Net weight or volume of contents EPA Reg. # XXX-YYY X identifies registrant Y identifies registration # for that product EPA Establishment # (where pesticide was manufactured) Ingredient statement = name and percentage of pesticide that affects target pest Active ingredient name – e.g., Treflan is the trade name for Trifluralin; the EPA approved common name for α, α, α-trifluoro-2, 6-dinitro-N, N-dipropyl-ρ-toluidine is Trifluralin. Inert ingredients – do not control pests, but serve as a carrier for active ingredient Formulations – EC = Emulsifiable Concentrate - active ingredient is soluble in oil, forms emulsion in H2O, requires little agitation in spray tank F = Flowable (Liquid) – active ingredient manufactured as a solid, is finely ground, then suspended in a liquid with additives, forms suspension when mixed with H2O, requires agitation in spray tank G = Granular – produced by applying active ingredient to a porous carrier (clay, corn cobs, walnut shells, etc) percentage of active ingredient may be 5 – 40%, is applied dry with a broadcast spreader, which requires calibration WDG = Water Dispersible Granules (=Dry Flowables) – active ingredient manufactured as finely ground powder, formulated into dustless granules that form suspensions when mixed with H2O. Safer to handle because no dust, requires some agitation in spray tank 24

Indiana nursery & Landscape association •

Certification & Education George Brenn’s Study Guide — Chapter 13 continues WP = Wettable Powders – dry powdered pesticide formulations containing wetting and dispersing agents, 15 – 95% active ingredient, forms suspension when mixed with H2O, and requires continuous agitation in spray tank since WP’s do not form a solution WS = Water-Soluble Concentrate – active ingredient is formulated with H2O or alcohol; when added to spray tank, forms a true solution with no agitation Microencapsulated Pesticide – relatively new formulation, active ingredients are encased in microscopic capsules of inert synthetic ingredient, then suspended in liquid. Active ingredient is gradually released over time. May be toxic to bees who may carry capsules back to hive with pollen General Use = for homeowners & general public Restricted Use = may only be applied by Certified Pesticide Applicators or under direct supervision of Certified Pesticide Applicator (product is more toxic) Physical & Chemical hazard statement = flammability or explosiveness “Extremely Flammable” OR “Contents under pressure” 4.) Use Information – Misuse statement: “It is a violation of federal law to use this product in a manner inconsistent with its labeling” Storage & Transportation statement – “Store at temperatures above 32°F” “Do not store next to feed or food, or transport in or on vehicles containing feed or foodstuffs” Directions for use – these usually occupy the most space on a pesticide label and provide specific details and instructions for application Agricultural use requirement – “Use this product only in accordance with its labeling and with WPS, 40CFR part 170” Re-entry and restricted entry statement – states time interval during which reentry into areas treated with pesticide is not allowed “Do not enter treated areas without protective clothing until spray has dried” Personal Safety with Pesticides – the more the exposure, the greater the danger involved in using the pesticide. The degree of hazard is dependent on: Toxicity of active ingredient Concentration of active ingredient Type of formulation Type of protective clothing worn Rate of application Frequency of application Method of application Persistence in the environment Pesticide Toxicity Toxicity = capacity of a compound to cause harm to a living organism. Toxicity is variable with different formulations. Dusts are most readily inhaled than granules. Granular formulations of a pesticide containing same active ingredient as a dust have less exposure for applicator, so label for granular form may state CAUTION when label on dust formulation states WARNING. Also, note that emulsifiable concentrates are more readily absorbed through the skin (dermal) THUS…… Pay attention to signal words: DANGER (most toxic), WARNING (moderate toxicity) and CAUTION (least toxic) which appear on the front of every pesticide label And…. If a pesticide is classified as RESTRICTED USE ONLY, it is highly toxic, and the top of the front panel of the label will clearly state "For Restricted Use Only”

MSDS = Material Safety Data Sheet – exists for every pesticide and provides details on the effects of acute (= short-term or one-time) exposure. MSDS also has info on adverse effects linked to chronic (= long-term) exposure. MSDS also contains LD50 value (= a standard measurement of acute toxicity that is stated in milligrams (mg) of pesticide per kilogram (kg) of body weight. An LD50 represents the individual dose required to kill 50 percent of a population of test animals (e.g., rats, fish, mice, cockroaches).

Applicator safety based on exposure – Dermal exposure – greatest risk areas are hands and forearms; also eyes. Respiratory exposure – is via lungs; direct absorption into bloodstream Oral exposure – usually results from improper storage & handling NEVER transfer pesticides into bottles or food containers. ALWAYS wear recommended (required) personal protective equipment Personal Protective Equipment – Usually most important time to wear PPE is when mixing, and also when applying. Launder pesticide-contaminated clothing separately after each use: pre-soak in hot H2O with good detergent, drain completely, run wash cycle, rinse, then hang outdoors to dry. Also, clean out washing machine (run full cycle while empty) to prevent contamination of next wash load.

Preventing Pesticide Exposure – • • • • • • • •

Always read and follow label directions Select safest formulation Apply at lowest effective rate Mix only enough product to complete needed task Do not exceed label rates Select method of application that minimizes personal contact Wear required PPE When mixing, avoid splashes and spills

• Do not transport pesticides in the cab of a vehicle • No smoking or eating while handling pesticides • Dispose of empty, rinsed containers properly – use “triple rinse” method (defined by 1974 Federal Regulation (see pg 15) and pour rinsate into spray tank mixture • Keep pesticides in original containers • Avoid pesticide drift

Transportation spills – important to remain calm and don’t panic (see pg 17) Medical Emergencies – If pesticide is swallowed, READ LABEL to determine whether or not to induce vomiting (see pg 18) Pesticides on skin – 1st; remove clothing & drench skin with H2O, then 2nd; cleanse skin & hair with soap and H2O, but avoid abraiding skin Pesticides in the eye – hold eyelid open & wash eye with gentle stream of body temperature H2O for 15 minutes. Inhaled pesticides – move victim to fresh air and keep them still & quiet.

Indiana Nursery & Landscape News • January/February 2018


Toolbox Talks

Snow Blower Safety Outdoor Power Equipment Institute, Make sure your snow blower is in good working order before the first flakes fall. Change the oil. Install a new spark plug and inspect the belts to be sure they are in good working order. If you forgot to drain the fuel last winter before storing your snow blower, drain the tank now. Check the auger (always in the “off” position) and adjust any cables. Make sure it starts. Review your owner’s manual. Read your owner’s manual and review safe handling procedures from your manufacturer. Before it snows, clear the pathways you intend to use. Snow can sometimes hide objects that might clog the chute of a snow blower, or cause damage to the machine or people nearby. Remove doormats, sleds, boards, wires, and other debris from the pathways you intend to clear. Use the right fuel. It’s important to have the proper fuel on hand, as filling stations may be closed if there is a power outage after a snowstorm. Store fuel properly and buy the type of fuel recommended by your equipment’s manufacturer. It is illegal to use any fuel with more than 10% ethanol content in outdoor power equipment (for more information on fueling properly see Handle fuel carefully. Use non-spill containers with spouts. Fill up the fuel tank outside before you start the engine and while the engine is cold. Never add fuel to a running or hot engine. Store fuel in a clean, dry, ventilated area, and never near a pilot light, stove, or heat source. Never smoke around fuel. Dress properly for the job. Wear adequate winter garments and footwear that can handle slippery surfaces. Put on safety glasses, and avoid loose-fitting clothing that could get caught in moving parts. Tie back long hair. Operate your snow blower in visible conditions. Never operate the snow blower without good visibility or light. Aim carefully and avoid people and cars. Never throw snow toward people or cars. Do not allow anyone to stand in front of your snow blower. Keep children or pets away from your snow blower when it is operating. Use extreme caution on slopes and hills. Do not clear snow across the face of slopes. Be cautious when changing directions on slopes. Do not attempt to clear steep slopes. Turn OFF your snow blower if you need to clear a clog or repair it. If you have to repair your machine, remove debris or unclog built up snow, always turn off your snow blower. Wait for all moving parts to come to a complete stop. Disconnect the spark plug wire or power cord. KEY SAFETY TIP: Never put your hands inside the auger or chute. Use a clean-out tool (or stick) to unclog wet snow or debris from your snow blower. Your hands should never go inside the auger or chute. Know where your cord is. If you have an electric-powered snow blower, be aware of where the power cord is at all times. Avoid tripping. Do not run over the power cord. 26

Indiana nursery & Landscape association •

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Looking to purchase existing business Landscape, Lawncare, Tree and Shrub Care, or Irrigation Business in Indianapolis or surrounding counties. Call Jim Calvin, Calvin Landscape 317-247-6316

New INLA Member Benefits Clip & Save

In an attempt to make your membership of greater value to you and your company, the Membership Committee is happy to present the new INLA member benefits. While we hope you find INLA membership valuable for all the education, business, and networking opportunities, I think you’ll agree it sure doesn’t hurt to have a few perks. We are grateful for the many companies both new and returning (M.J. Schuetz, Sunbelt Rentals, and Littler) that have created some very outstanding offers for the INLA membership. Be sure to take advantage of these offers today and make contact with these businesses. They support the INLA and they support a strong Indiana green industry. We hope to keep adding benefits throughout the year and will announce them in the magazine, on the website, and in the eNewsletter as they come available. Have a great year and enjoy the new benefits! Sincerely, Kim Glass, INLA Membership Committee Chair

10% off any new purchases or calibrations Accurate Laser Systems Contact: Bill Rawn, 317-714-2273

Buy an Exmark riding mower and receive $150 off a Stihl or Echo product. Limit one mower. Offer not available for fleet purchases. Bobcat of Indy / Anderson / Bloomington / Indy North

10% discount on container plant orders over $3,000.00. This is an ongoing benefit and not a one-time discount. Cardno Native Plant Nursery

Littler $100 contribution split between the INEF Scholarship and ILA Fritz Loonsten Scholarship after a purchase of a new and/or used vehicle. Applies to purchases at Greenfield location only. Dellen Automotive Family Contact: Linda Mabee 317-462-5591

Littler Dial-A-Lawyer: Free 15-minute consultation with a labor lawyer.

Receive two FREE hours of graphic design work ($170 value) with the purchase of your first print or marketing project of $500 or more (new customers only).

Example: employment practices, handbook, wages, etc.

Five Stones Marketing Contact: Jon Carr 317-344-9499 or Troy Austin 317-344-9296

Littler Labor Lawyer Contact: Alan McLaughlin 317-287-3523

More INLA Member Benefits on next page

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More Member Benefits!

Sunbelt Rentals in Fishers Automatic 10% discount on commercial insurance. Contact us today for quotes on Commercial Business, Bonding, Life, and Personal Lines insurance. M.J. Schuetz Insurance Services Contact: Kim Glass 317-548-3937,

Receive $100 off an order of $500 or more. Valid at any location in Indiana. Valid to first-time customers only. This is a one-time offer. SiteOne Landscape Supply

15% discount on landscaping equipment. Must have charge account. Sunbelt Rentals in Fishers Contact: Loren Gentry 317-849-2119

Quality Michigan Grown Nursery Stock

“Where Quality & Value Prevail!” Gobles, MI First-time Customers Truckload Only 10% discount on B&B Trees WAHMHOFF FARMS NURSERY

10% discount off any garden transactions. Applies at all locations: Fishers, Muncie, and Union City

888-MI-TREES or 269-628-4308

Wasson Nursery Contact: Bob Wasson 317-588-1530

Receive a $500 gift card for future rental equipment, attachments, Stihl, or Scag mowers with purchase of a John Deere compact construction machine. West Side Tractor Sales Contact: Bill Price, 765-447-6933

New INLA Member Benefit Partner Profile

Service First Processing Makes Accepting Credit Cards Simple, Efficient, and Profitable Service First Processing (SFP) is a leading provider of credit card and ACH/ check processing services. We make accepting credit cards simple, efficient and more profitable for your company. NAHAD and SFP have put together a special “members only program” that is guaranteed to reduce your cost of credit card processing while improving your level of service and support.

This new program will enhance your company’s profitability: 1. SFP will provide your company with a savings proposal based on your unique business processing needs and our consultative analysis. 2. This program offers you a 60-day trial period during which you will be provided with the necessary equipment and training.

• Ten percent (10%) Member Rebate • 60-day Trial Period • Equipment Loaner Program • Member help line: 855-632-9862 • Free “AccessOne” Reporting Tool

Service FIrst Processing Contact: 855-632-9862

3. In addition to your initial cost reduction, ten percent (10%) of the net processing revenue that SFP generates from your account will be rebated back to you on an annual basis.

INLA Members can call 855-632-9862 for program information. Service First Processing | 4401 N Federal Highway Suite 101, Boca Raton FL, 33431

Additional member benefits will be announced as they come available. Please check the INLA website — — for most up-to-date list.

Indiana Nursery & Landscape Association Membership Application Please complete the following and return it with payment to the INLA office. INLA Office, 7915 S. Emerson Ave., Suite 247, Indianapolis, IN 46237 • 317-889-2382 • 800-443-7336 • Fax 317-889-3935

The Undersigned hereby applies for active, associate, affiliate or student membership in the Indiana Nursery and Landscape Association, and agrees to be governed by the by-laws and code of ethics of said association. Enclosed herewith is payment for membership dues. If applying for Active Member status, it is understood that dues are subject to annual revision based on volume of business done during the preceding year. Name of Firm: ___________________________________________________________ Address: _______________________________________________________________ City, State, Zip: __________________________________________________________ Phone/Fax: _____________________________________________________________ Email:______________________________ Web site:__________________________ Owner/Contact: _________________________________________________________ Signature: ______________________________________________________________ Sponsor’s Name (if available): ______________________________________________ Method of Payment:

 Check (Make check payable to INLA)  MasterCard



Card No.: __________________________________________________________ Expiration Date: _______________________ Security Code: _________________ Name on card:_______________________________________________________ Billing address: ______________________________________________________ Signature: __________________________________________________________ INLA MEMBERSHIP CATEGORIES (please check the appropriate category):

 Active Member Any individual, partnership or corporation engaged in a business or profession closely allied to the Nursery industry or who is actively engaged in a Wholesale/Retail Nursery business or actively engaged in a Landscape/Maintenance business and whose majority of business is Nursery related within the State of Indiana.

 Associate Member Any individual, partnership or corporation engaged in a business or profession closely allied to the Nursery Industry or any Individual, partnership or corporation based outside of the State of Indiana who is engaged in the Nursery Industry.  Affiliate Member Any individual who is not directly engaged in the Nursery Industry but who holds a position in education, research, literature, public office or civil service or community group engaged in Horticulture activities or Any Retired Active Members. INLA MEMBERSHIP CATEGORIES DUES SCHEDULE Active Member Dues is based on the volume of business done in the previous year and due by June 30th. Class A Class B Class C Class D

$1,000,000 plus $500,000 to $1,000,000 $250,000 to $500,000 $0 to $250,000

$340.00 $275.00 $210.00 $175.00

Associate Member (due December 31st)


Affiliate Member (due December 31st)

$ 55.00

ABOUT YOUR BUSINESS Active Members (Please check those that apply.)  Wholesale (or)


IN State Nursery Inspection # ___________________ Nursery Dealer’s License # _____________________ Retail Merchants License # _____________________  Grower  Garden Center  Green House  Landscape Contractor  Re-Wholesaler  Lawn and Landscape Maintenance  Ice and Snow Removal  Equipment Dealer  Horticulture Product Supplier  Landscape Design Acres in Nursery Stock ________________________ Greenhouse square footage_____________________ Plant material handled by your business:  Shade Trees  Fruit Trees & Small Fruit  Evergreens  Greenhouse  Ground Covers  Turf  Perennials  Shrubs  Annuals  Aquatics  Other  Of the above we specialize in:

________________________________________ ________________________________________

Licensing information may be obtained from the Indiana Department of Natural Resources (DNR) Division of Entomology and Plant Pathology, 402 W. Washington Street, Room W290, Indianapolis, IN 46204, (317) 232-4120 or visit their Web site at

Associate Member (Please check those that apply.)  Landscape Design  Consultant  Equipment Dealer  Irrigation Supply  Out of State Business  Ponds  Horticulture, Product  Educational Facility Supplier Agency  Sod  Turf  Watergardens  Soil/Amendments  Hardscape Supplier/  In-House Mulch Landscape Mgmt  Not for profit  Other I/we hereby declare that the above statements are true and I/we agree to pay annual dues as set forth in the schedule contained herein; and to abide by the ByLaws and the Code of Ethics of the Indiana Nursery and Landscape Associate, Inc. I/we further agree to promote the objectives of the Association and the interests of its membership as far as shall be in my/our power to do so. Signature of applicant:


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Westfield 4867 Sheridan Rd | Westfield, IN 46062 317.877.0188 | 877.829.0188


4316 Bluff Rd | Indianapolis, IN 46217 317.783.3233 | 800.921.3233

Indiana Nursery & Landscape News, JanFeb 2018 issue  

The Business Issue featuring: Five Keys to Having a Successful Home & Garden Show; How Do Tension, Fairness, and Finances Interact in a Fami...

Indiana Nursery & Landscape News, JanFeb 2018 issue  

The Business Issue featuring: Five Keys to Having a Successful Home & Garden Show; How Do Tension, Fairness, and Finances Interact in a Fami...