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issue Information Services at Stirling University

No. 93 – June 2013

Students Win Free Stuff and Look Happy

Contents 1

Students Win Free Stuff and Look Happy

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We can make you a star!

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RefWorks - Some Things You (Maybe) Didn’t Know

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Succeed Upgrade Summer 2013

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The Leighton Library - Home of Some Unique and Scarce Books

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Making Useful Connections: Millennium, Excel, Dropbox and Yahoo Pipes

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Significant Milestone for RMS Publications

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Big Improvements to Write-N-Cite for RefWorks

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Open Access@Stirling

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Research Data Management

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Recording Using TechSmith Fuse®

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New Information Strategy

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CLA Visit to University of Stirling

www.stir.ac.uk/is/

May was giveaway month in Information Services with goodies dished out to students right, left and centre. It wasn’t all for freebies nothing though, the students in question had to do something for their prizes. Thomas Burd (left), a Marine Biology student, was the lucky winner of a Google Nexus 7 tablet after his name was randomly plucked from those who completed the IS Mobile Devices survey. Eilidh Briggs (right), who is doing a BSc in Sport Studies, Physical Education and Professional Education, won an iPad Mini after she was plucked from the list of those who had completed the IS Satisfaction Survey. Hardest working, however, was Antonia Gkergki (centre), who is doing an MSc in Energy

Management. Antonia achieved the highest score (35,400) on the Pacman game set up in the library to publicise the fact that students can now get online with their Xbox or PS3 in the halls of residence. She won a Pacman gaming device on which to hone her skills. Prizes were presented at the Information Centre in a frenzy of celebration. Steve Boulton eLearning Liaison and Development

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We can make you a star! In the last couple of years the university has made a huge investment to develop a Business Intelligence (BI) system, with the intention of supporting business decision making and planning. The Project currently involves, amongst others, the Business Systems Development and Support (BSDS) team within Information Services, the Deputy Secretary’s Office and Finance. Other areas will be included as the project moves into new business areas.

Tuition Fee Data from the previous model in the business system

The technical solution to this requirement involves 3 key layers: 1. The Data Warehouse - data are brought in from business systems and transformed to support decision making. 2. The ‘Middle’ layer - a reporting model is built from the data warehouse. 3. The ‘Reporting’ layer - the Oracle Business Intelligence Enterprise Edition (OBIEE) reporting tool provides both pre-built dashboards and, to some extent, ad-hoc reporting to the business community. This article focuses on the first of these layers, the Data Warehouse. In our business systems, the structure

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of the data is designed to support transactional processing. This means that data are generally held once only, in complex, relational structures. This is the best sort of design for a system with which we interact to process our business. In BI, the structure of the data is made much, much simpler so that it is relatively easy to ask questions of the data. Individual items of data are often held many times to facilitate this. The revised structure is called a ‘Star’ schema, a very simple relational schema where there is one ‘fact’ table (which holds the measures, the things we want to count) and many ‘dimension’ tables (which hold the things that we want to ‘slice and dice’ the data by).

The new Tuition Fee Star Schema in BI

For example, the above image shows how BI will transform the tuition fee data from the previous model in the business system into a new Tuition Fee Star Schema. Suzie Law Business Systems Development and Support


RefWorks - Some Things You (Maybe) Didn’t Know We recently invited staff and researchers to give us their views about the referencing software they use and discovered lots people are unaware that RefWorks has many of the functions they need.

Is RefWorks free? The University of Stirling has a licence for RefWorks so it is available to all staff and students at no extra cost. How can I deal with duplicate references in RefWorks? When you are working with large numbers of references it is inevitable that some duplicates will be included. RefWorks has a number of easy ways to identify exact and closely matching duplicates. Find out how to do this on the RefWorks Help pages: http:// libguides.stir.ac.uk/refworksduplicates.

The RefWorks help pages have been updated to provide more guidance on many of the issues that arose in the survey and we will gradually add more material. See http://libguides. stir.ac.uk/refworks for more detail. We are also considering more ways to keep you informed and up to date on what RefWorks can do. Suggestions are welcome. In the meantime, here is a sample of some of the issues that arose: I don’t know anything about RefWorks. Why should I use it? RefWorks is a web-based tool to help you collect and manage your references. It comes with an Add-In for Microsoft Word to insert citations in your document. RefWorks is one of a number of referencing packages used in the University, including free software

such as Mendeley and Zotero, or licenced software such as EndNote or Reference Manager. Staff and Research students are free to choose which software they prefer but currently only RefWorks is funded and supported by Information Services. Can I use RefWorks after I graduate? You can apply for a free RefWorks Alumni Account and transfer your references to it. Alternatively, you could transfer your references to a variety of free referencing systems. It is important that you arrange to transfer your references before you actually leave the University as you will require access to the University Portal and your RefWorks account to do this. Find out more on the RefWorks Help pages: http:// libguides.stir.ac.uk/refworksalumni

Can I edit a referencing style in RefWorks to meet my requirements? RefWorks has hundreds of styles but you may still have some different requirements. Choose the style that is closest to what you want and then use the Output Style Editor. Find out more on the RefWorks Help pages: http://libguides.stir.ac.uk/ refworks-bibliography. Can RefWorks automatically extract a reference from a PDF file? RefWorks cannot extract references from PDFs. An alternative way to get a reference quickly is to copy, paste and search for the reference in Stirgate or Google Scholar, then export it to RefWorks. If you frequently need to extract details from PDF files you might find Mendeley or other referencing software more suitable. Any More Questions? If you have any queries or suggestions about RefWorks or Write-N-Cite please contact us at library@stir. ac.uk. Shirley Millar Academic Liaison and Development

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Succeed Upgrade Summer 2013 Since Succeed was last upgraded (Summer 2012) to what is technically known as Service Pack 9 (SP9), there have been a number of new features added in subsequent Service Packs. Service Packs are how Blackboard release new features and they are released at three month intervals. The current Service Pack is 12 and the significant new features (from Service Packs 10, 11 & 12 and thus new to us after our current implementation of SP9) are listed in this article. The tentatively-planned implementation date for this upgrade is Saturday, 3rd August. If you have an assessment or assignment hand-in date on that date, please get in touch to let us know. Content Editor This appears on virtually every page of Blackboard. It is where you can type descriptions of items or write announcements or many other things. The current tool, called the Visual Text Box Editor (VTBE) looks like this:

This has been dropped and replaced with a completely new tool. The main additional functionality is that the new editor can accept text from Microsoft Word without the need to use a Mash-up to get the text managed properly. Previously cutting and pasting text from Word into the VTBE could cause formatting issues. The new Content Editor looks slightly different, and offers enhanced functionality.

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Global Navigation Global navigation refers to the set of links that appears at the very top of Succeed (right-hand side). This set of links has been streamlined and becomes the entry point to My Succeed. Access points to critical academic information are organised in one place to provide a consistent, quick and easy way to find information. When you first log in to SP12, you will see an overlay that highlights the new features. After the first login, when you click on the global navigation link, a drop-down menu appears. The items that populate the menu are shown to the right. The icons represent: Posts (e.g. discussions), Updates, Retention Centre, and Calendar. These gather together information on the total number of unread posts, module updates, events in the retention centre or the calendar.

Inline Grading This feature needs some careful consideration by the University before it is switched on as the assignments handed in by students are moved to servers based in the US (using a service called Crocodoc) when the inline grading is used. It is similar to TurnitinUK’s GradeMark, but not quite as sophisticated. It enables online marking, facilitating the possibility

of assignment hand-in, marking and feedback being completed entirely electronically. In this way documents need never be printed out as part of the assessment process. Note that widespread usage of GradeMark would incur additional licence costs, whereas the new Inline Grading feature in SP12 is simply another tool built into the system. Video Everywhere Look at the screen-shot of the new Content Editor and note the icon in the bottom left: This icon accesses the Video Everywhere feature. This feature can be used throughout Succeed by both staff and students. For example, students can add video postings in discussion boards and staff can add video to announcements. The videos are uploaded to a personal channel in YouTube and so you must have a Google account to use this feature. Calendar The Succeed calendar can now be exported to Outlook, Google and others calendars. A short video explains the new features: http://youtu.be/pTdGOMAZhQY or to quote from Blackboard: The Calendar in Succeed has been significantly enhanced: >> When accessed from My Succeed, the calendar displays a consolidated view of all institution, module, organisation, and personal calendar events for a user. Calendar events are colourcoded by course. >> When accessed from a module, instructors and students see the module calendar from the module menu on the Tools page.


Instructors can use the calendar module tool as a primary way of managing and communicating the schedule of events and assignments in the module. Calendar supports due dates, if set, for gradable items. Clicking on calendar items allows an instructor to view or edit the item, or grade attempts on the associated item. >> Students can use filtering options selectively to view only module level items. They can then click on an item to view item details, and, if supported, create an attempt against the item. The switch to student email being hosted in Office 365 means that students have access to Outlook calendars. Discussions The new features in SP12 for Discussions are covered in this Blackboard video: http://youtu.be/ObKS6_DB_nI To quote Blackboard again: The Thread Detail page is thoroughly redesigned yet maintains all of its existing functions. Highlights include: >> All posts on one page - all of the posts in a thread are now visible at the same time on one page. >> Role highlighting - posts made by forum managers and moderators now contain the user’s course role and forum role. >> Inline replies - when replying to a post, the content editor used to write a response appears on the same page, in the context of the discussion. >> Post First Setting - instructors can use a new forum setting to require students to post to a forum before they can see other students’ posts. Enterprise Surveys and Course Evaluations This allows surveys to be executed across Succeed, not just within specific modules. It looks like an excellent tool to deliver the Module Evaluation Questionnaire survey and the IS Satisfaction Survey. It can also deliver surveys to external users, but the email addresses of the external users are required to use this feature. Survey reports can display aggregate results, analysing data across courses and business units. Survey reports can display longitudinal results, analysing data across time periods such as semesters or years.

Retention Centre This is the upgraded Early Warning System. It allows staff to create rules to allow the identification of students who may be struggling with the module. The global navigation screen shot on the previous page shows that I have one item in my retention centre. This shows me that some students in my module have failed to hand in an assignment. This is a useful tool to keep track of students who might be struggling with your module, but it would much enhanced if it could be used to look at a student’s engagement across their modules in Succeed. We will suggest this to Blackboard as a Product Enhancement Request. Theme Choosing to keep the best until last, Succeed gets a new look and feel, much more 2012 than 2008. The new look and feel is much cleaner than the current one, especially when editing pages. Options for editing are hidden until the mouse is moved over the relevant item. For example, see Image 1 below showing a page in SP12.

When you hover on the ‘eReflect’ item the ActionLink become visible …and provides the usual choices. See Image 2 below. Other highlights include a better workflow when releasing tests and surveys to different groups of students in a module in a situation where you want one group to have access to a test lasting a specific amount of time and another group of students have access to a copy of the same test but with a different allocation of time in which to complete it. For example, ARUA students being entitled to a longer time period to complete a test. There is no longer a need to create multiple tests, you can simply set different times for different groups. See Image 3 below Finally, tests and surveys may now be set to any numbers of minutes, and not just multiples of 5 minutes (5, 10, 15, 20 etc). Simon Booth Academic Liaison and Development

Image 1

Image 2

Image 3

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The Leighton Library – Home of Some Unique and Scarce Books The Leighton Library in Dunblane is founded on the personal library of Archbishop Robert Leighton (1611-1684). Leighton was a learned scholar, with wide ranging interests. He bequeathed some 1,500 books and pamphlets to the Cathedral of Dunblane. A library building was erected between 1684 and 1688 in order to house the books for the use of the local clergy. From 1734 the library became one of the first subscription libraries in Scotland and thrived until around 1870. Leighton’s collection of books was supplemented by 18th and 19th century additions. The University is fortunate to have an agreement with the Leighton Library, whereby books are brought from there to the University for consultation.

father. Some of them are quite rare, for example, Jean Riolan’s Universae medicinae compendia, published in Paris in 1598. The Library holds a tiny 24mo edition of Francis de Sales’s Introduction a la vie devote, thought to be an early (or first?) edition of the work, published in 1608 in Lyon. I have not yet come across another copy of this edition in any other library. Robert Leighton was a great linguist. Among his books is an octolingual dictionary, edited by Hadrianus Junius. Although first published in 1567, the Leighton edition is from 1619, and I have not located any other copies of this edition. The Leighton Library holds several different editions of Thomas a Kempis’ De imitatione Christi, including one published by Cornelius von Egmondt in Cologne. It is undated, but is thought to have been published in 1634. No other copies of this edition have yet been identified. The Library holds volumes of a bulletin from an information bureau in Paris for people interested in the new scientific learning in the 17th century, Centurie des questions…. These were published between 1636 and 1641 and appear to be very rare. There are no other copies in Britain nor, it seems, in France.

Eusebius of Caesarea’s Ecclesiasticae historiae

You can search the University Library catalogue for material in the Leighton Library. The Leighton catalogue was recently added to COPACi and ESTCii, and will be added to the CERL Heritage of the Printed Book databaseiii this autumn. One consequence of these developments is that it has become easier to see how the Leighton collection compares with other research libraries and to see how rare the books are. In the course of my research I discovered that there are a number of titles which appear to be very rare, especially in Britain. Of course, it is entirely feasible that there are additional copies of these books in 6

other libraries or private collections not listed in the databases. I think, however, we can safely say that these books are scarce. Among the scarce titles are a book published in 1544 in Paris using Claude Garamont’s grecs du roi typeface. Eusebius of Caesarea’s Ecclesiasticae historiae, published by Robert Estienne, was the first book published using this Greek typeface. Another very scarce title is a Peshitta version of the New Testament in Syriac, published in 1562 in Vienna. The Leighton Library contains a number of early medical books, thought to have belonged to Robert Leighton’s

One of the English language books which is very rare is Thomas Fettiplace’s The celestiall lampe, published in 1637 by T. Harper in London. This title is not in Early English Books Online. Another book which doesn’t appear to be widely held in other libraries is a book of Portuguese history by Giovanni Battista Birago, Historia delle rivolutioni del regno di Portogallo (1646). Leighton travelled in the Low Countries and appears to have bought a number of books and other publications there. The Library holds a catalogue of theological works for sale in Amsterdam in the mid 17th century, which doesn’t appear to have been preserved elsewhere: Jansson, Jan. Catalogus variorum librorum latinorum catholicorum


officinae Joannis Janssonii. [Amstelodami] : [apud Joannem Janssonium], [ca 1656] If you would like to consult any book from the Leighton Library, please fill out the web form at http://www. stir.ac.uk/is/staff/forms/request/, giving us at least 3 days’ notice. Helen Beardsley Academic Liaison and Development

COPAC (http://estc.bl.uk/) is the combined library catalogues of over 70 of the largest research libraries in the UK and Ireland. It includes national libraries (including the British Library), major university libraries and some specialist libraries. i

ESTC (http://estc.bl.uk/) is the English Short Title Catalogue. It lists books published in English before 1800, mainly in the UK and North America. The information is taken from over 2000 library catalogues around the world. ii

CERL is the Consortium of European Research Libraries. The Heritage of the Printed Book database (http://www.cerl. org/resources/hpb/main) lists European books published before 1830 (the hand press period). The information is taken from research libraries in Europe and North America. It therefore includes many books in languages other than English. iii

Making Useful Connections: Millennium, Excel, Dropbox and Yahoo Pipes There is a formal query routinely run in Millennium which generates a weekly listing of new books at the University Campuses on the Online Public Access Catalogue (OPAC) (e.g. http://libcat.stir.ac.uk/search/ ftlist%5Ebib03,1,0,98/mode=2). If you want to produce an ad hoc list of resources, however, an OPAC list is not a viable option. Often it is quite difficult to craft a query using the OPAC, so it is easier to use the variables you are dealing with along with the Create List function within Millennium itself to create a list. These listings can be manipulated as outputs in various ways (e.g. output to a spreadsheet, or to a text file), but not one of these outputs is very elegant. Tim Ribaric of Brock University, Ontario, Canada has come up with a way to get material out of Millennium and into a more presentable form, including an RSS option. See http://elibtronic. ca/content/20120207/deadsimple-new-books-rss-feed for more details. This method uses a combination of Millennium, Excel, Dropbox and Yahoo Pipes to create the feed. Tim uses his feed for highlighting new computer books he has bought for his Library. This method has been tested for new books at the Highland Campus Library and has been further developed to produce Yahoo Pipes which support a laboratory SVQ course: http://pipes.yahoo.com/pipes/ pipe.info?_id=a83932aa9b02bac3c 282995212a3ed85,

and books bought with a particular budget: http://pipes.yahoo.com/ pipes/pipe.info?_id=d2e4a01a98b 71a89075d53266c8251c0. So from this:

‌using a bit of manipulation in Excel, upload to Dropbox, and using Yahoo Pipes you can get to this:

Clicking on the title hyperlink of the Pipe takes the reader through to the main OPAC record. Napier University have a number of Pipes (e.g. http://pipes. yahoo.com/pipes/pipe.info?_ id=lvJ73TPx3RGbuY1KLnO0Kg) which pull through the book cover images as well and it is hoped advice from this source will enable configuration of future Pipes to include this feature also. The only downside of the method is that editing the Excel file can be a bit time consuming, but this can be mitigated by judicious use of editing, or (for the very brave), development of macros.

Rob Polson Highland Health Sciences Library

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Information Services

Graphics & Print Services

Want to create the right impression? For a full design & print service on your doorstep Graphics & Print Services Information Services T: 01786 467209 E: graphicsandprint@stir.ac.uk W: www.gps.stir.ac.uk 8


Significant Milestone for RMS Publications During May 2013 we passed a significant milestone in the Research Management System (RMS) for our publications. We now have more than 10,000 publication records (10,096 at the last count). This is a pretty impressive number given that a search on the Scopus database for Stirling-affiliated papers only finds 9,442 records, and it searches from the year 1974! When the RMS was launched we had pre-loaded the system with some legacy data that included 3,710 publication records, meaning that 6,386 records have since been added.

Graph showing rising numbers of publication records in the RMS

One of the aims of the RMS is to minimise the number of times you need to enter information, so once a publication record has been added to RMS it can then be used for other purposes. For example, to submit the full-text of a publication to the University’s repository STORRE you no longer need to enter the details into STORRE. Instead, you simply attach the full-text file in the RMS publication record and fill in the few extra details needed for STORRE, for example, the type of file you’ve attached (your final refereed version or the publisher version, etc.). Then, after our Repository Librarian checks the rights and publisher’s policy, the record details and file will be automatically copied over to STORRE from RMS. To date, of the 10,096 RMS publications, 5,230 are also in STORRE.

Betsy Fuller, our Repository Librarian

The RMS publication details can also appear on your RMS web profile page (just mark them in RMS to be Publicly Visible) or included in the CV documents that RMS can generate. For more information on adding publications and the RMS in general see the support page at: http://www.research.stir.ac.uk/ supporting/rms-support.php (available from the Help link within RMS). If you have any queries related to RMS, please contact: rmshelp@stir.ac.uk. RMS Web Profile showing publication details

Clare Allan Academic Liaison and Development

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Big Improvements to Write-N-Cite for RefWorks We can now recommend the new version of Write-N-Cite (version 4), which is available as follows: Staff Computers on Campus

Write-N-Cite version 4 (WNC4) is now available to download from Run Advertised Programmes

Student Computers on Campus

WNC3 remains on student PCs in labs and in the Library for the time being. This will be upgraded to WNC4 over the summer.

Your own PC or Laptop

You can download WNC4 from RefWorks.

Why use WNC 4? Write-N-Cite is an Add-In programme for Microsoft Word. It synchronises with your RefWorks database so that you can insert in-text citations and automatically update your

bibliography. WNC4 has a number of advantages over earlier versions including: >> WNC4 appears in a RefWorks tab in Word (on a Mac it appears as a WNC toolbar).

Open Access@Stirling In response to the Research Councils UK’s (RCUK) Open Access policy, the following has been carried out at the University of Stirling: Implementation of the University’s Open Access and Article Processing Charge (APC) Policy (http:// www.stir.ac.uk/is/researchers/ writing/publishingimpact/ openaccesspublishing/#tab_four). This policy is in a test phase and will be reviewed by the Research Committee after approximately six months to assess whether it is appropriate and achieving its objectives. >> Creation of the APC fund with £40k available until July 2013. An application has been made to the Planning Round for £100k of funds for 2013/14 (outcome awaited). >> An event was held in March 2013 (OpenStirling) to raise awareness of Open Access publishing, funder requirements and the University’s new policy. The event was also used to promote research data management. >> The Research and Enterprise Office (REO) gave a presentation on Open Access at the Nursing, Midwifery and Health Research Committee and the School of Applied Social Science Research Committee and has offered to do the same for other schools. The presentation has been well received. 10

>> Development of a set of web pages containing advice and guidance on Open Access publishing and how to apply to the APC Fund: http://www. stir.ac.uk/is/researchers/ writing/publishingimpact/ openaccesspublishing/. >> Development of an online application form to apply to the APC fund with assistance from the Business Systems and Development Support (BSDS) team. >> Creation of processes to handle applications to the APC Fund, including set up of the openaccess@stir.ac.uk email address to handle all correspondence regarding Open Access. >> Early stage development of ways to record and monitor open access publishing using Research Management System (RMS). There will be a review of the policy in August 2013 and an event in late November 2013 to introduce the updated policy and raise awareness of Open Access publishing. This article has been based on Rachel Winzer’s report to the Research Committee on 4th May 2013. Lisa Haddow Academic Liaison and Development

>> Citations are automatically formatted in your text as you enter them e.g. (Smith 2010). The old WNC3 gives you a place holder e.g. {{Smith}} which has to be updated when you create our bibliography and is more clumsy to use. >> You can create your bibliography at any time and it will be continuously updated as you add more citations. >> It is really easy to use footnote styles, e.g. Chicago and OSCOLA, with WNC4. Write-N-Cite Help Find out more and get guides, videos and other information on our WNC web page: http://libguides.stir. ac.uk/WNC A Little Bit of Caution As when using any new software, we recommend that you test how it works first. Try it out on a test document or a copy of your work before you convert your actual thesis, journal article, essay etc. If you have almost completed writing up your thesis, you might wish to continue with WNC3 or your existing citation method rather than trying something new. Please note, it is not possible to use both WNC3 and WNC4. You have to stick with one or the other. Contact the Library if you have any questions: library@stir.ac.uk. Shirley Millar Academic Liaison and Development


Research Data Management The onus of research data management last year shifted from principle investigators to the institution. The University must be compliant with Engineering and Physical Sciences Research Council (EPSRC) requirements by May 2015. If this deadline is not met funders such as the EPSRC may refuse further funding. This follows from the requirement that all universities should have had in place a research data management roadmap by May 2012.

Recording Using TechSmith FuseÂŽ TechSmith Fuse is a mobile app version of the Camtasia Relay software used at the University of Stirling to record lectures and present them to students through the Listen Again service. TechSmith Fuse can be used to record clips on your phone or tablet device. These clips can then be added to the relevant Listen Again page. The Fuse app is available from iTunes (for iPad and iPhone) and from Google Play Store (for Android). Free to download and install, it requires setting up in the appropriate way so that it can communicate with the Camtasia Relay Listen Again server.

Since last September the University Research Data Management (RDM) Task Force, which has academic representation as well as representatives from the Research Enterprise Office (REO) and Information Services (IS), has completed the following: >> Embarked on an institutional engagement with the Digital Curation Centre (DCC) to help the University meet research funder requirements on RDM. >> Developed a set of web pages at: http://www.stir.ac.uk/is/ researchers/data/introduction/, containing advice and guidance on research data management and the creation of the mailbox researchdatamanagement@stir. ac.uk for people to contact us if they have questions about RDM. >> Held an event (in March 2013, called OpenStirling) to raise awareness of research data management and to raise awareness of open access publishing, funder requirements, the University’s new Open Access policy.

>> Carried out a Cardio lite exercise with Computing and Maths and the Institute of Aquaculture to gain awareness of actual practice. >> (Working in conjunction with the DCC) we have updated our RDM roadmap and are currently creating a University Policy on Research Data Management. Both of these will go to the August meeting of the Research Committee to be ratified as policy. We plan to hold an event in late November 2013 to launch the new policy and further raise awareness. Lisa Haddow Academic Liaison and Development

The app is extremely easy to use. Recordings are made using the camera on the phone and are then uploaded to the Listen Again server when you are connected to Wi-Fi. The Camtasia Relay server handles the recordings in the usual way and emails you when they have been processed and are ready to be added to the relevant Listen Again page. It might not be the ideal solution for polished, lengthy presentations, but could be a very useful tool for recording short clips illustrating things such as field research tasks or the setting up of scientific experiments in a lab. For more details on using TechSmith Fuse, see the guide on the IS web site: http://www.stir.ac.uk/ media/schools/is/documents/ succeeddocuments/fuse.pdf Steve Boulton Academic Liaison and Development

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New Information Strategy University Court agreed a revision to the Information Strategy at its 25th March meeting. The revised strategy covers the period 2013-16 and articulates our ambitions for the development of IT, libraries and information management generally at the University. The strategy contains an ambitious vision for the future: The University community will confidently use sophisticated information and communication services that enable excellence and efficiency in our work, studies and research by the University providing:

>> our students with a first-rate teaching experience supported by modern, integrated physical and online learning environments, and wireless connectivity throughout our campuses.

>> our external partners with opportunities to collaborate with us using a rich variety of communication tools that improve the quality of our mutual learning, research and enterprise activities.

>> our research community with high quality information and support throughout all stages of the research lifecycle, improving the University’s research performance.

>> our prospective students, alumni and wider external stakeholders with a positive image of the University from our web site, social media channels and online ‘taster’ materials showcasing our most prestigious programmes and research.

>> administrative systems that are easy and intuitive to use, supporting comprehensive, up-todate business intelligence, which

CLA Visit to University of Stirling In May 2013 we were asked to meet with a representative of the Copyright Licensing Agency (CLA) as they had concerns about the digitised extracts for a reading list for one of our modules and had also content found outside the secure network. The content outside the secure network was an article in STORRE for which we were able to demonstrate to the CLA we had permission from the publisher. A few book chapters we had digitised for the course, however, were considered by the CLA not to comply with the licence, so we will not be able to provide these in the future. Essentially we must ensure that the one-chapter-perbook (or 5%) is rigorously adhered to. The other major concern of the CLA was that digitised extracts are not used as a substitute for a course text, which they describe as ‘textbook substitution’. In this case we were able to demonstrate that the recommended reading was so extensive there was no single textbook that could realistically have been used.

The meeting emphasised to library staff that the CLA are diligent in their duty to protect publishers’ incomes. We therefore encourage all academics to be familiar with the CLA Higher Education Copyright Licence - Good Practice Guide in the creation of course packs http://www.cla.co.uk/ admin/data/pdfs/he/he_good_ practice_guide.pdf. The new CLA Digitising Licence will cost the university around £64,000 per year. In the past year we have used it to provide more than 1,400 digitised book chapters and journal articles to support teaching and learning. These digitised extracts are made available to students via ASPIRE Resource Lists within Succeed. If you would like to know more please contact your subject librarian (http://www.stir.ac.uk/is/staff/ about/teams/aldt/#lld). For more information about the Licence see http://www.cla.co.uk/data/pdfs/ he/he_quick_guide_comp_he_ licence_jan_10.pdf. David Gardiner Library and IT Enquiry Services

Information Services Newsletter Schedule for 2013 ISSUE is produced bi-monthly by Information Services for staff and students of the University. Comments and suggestions are welcomed and should be sent to the editor Steve Boulton, ext 6883, email steven.boulton@stir.ac.uk.

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informs decision making, and meetings which are conducted without paper.

The University of Stirling is a charity registered in Scotland, number SC 011159

Identification of strategic objectives and targets form the main body of the strategy, followed by the main implementation activities required to realise the strategy. There is a strong emphasis on utilising mobile devices in all the University’s main activities where it makes sense, using a wider range of communication channels and major improvements in business processes and supporting information systems. Significant projects include extending wireless coverage to the student accommodation and staff offices, redesign of the portal and CampusNet, growth in the number and range of e-Books, a research data management service, a 24/7 library service and an enhanced application process for prospective students. It is anticipated that in the future meetings will be conducted routinely without paper. An Advisory Group which reports to the Joint Policy, Planning and Resources Committee (JPRC) is being established to oversee the implementation. A copy of the strategy can be found online at: http://www.stir.ac.uk/media/ schools/is/documents/policy/ InformationStrategy2013.pdf Mark Toole Director of Information Services

Issue Number 94 Issue Date 16th September 2013 Deadline for Articles 2nd September 2013

ISSUE is designed and printed by Graphics & Print Services.


ISSUE 93 (June 2013)