RATN achievements High level of satisfaction with RATN courses ne of RATN’s main objectives in scheduling and sponsoring regional courses is to assist participants in developing and refining skills to improve services delivery to the community. The follow-up study of alumni and their employing organizations in the areas of counselling and community care showed that over 80% of the alumni improved their operational skills in the workplace, and a substantial percentage cited increased levels of confidence and interpersonal skills with clients. RATN is proud that alumni report high levels of satisfaction with the courses.
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Moreover, 36% of alumni in the study reported that their job responsibilities had changed as a result of the course they attended. Those alumni who changed responsibilities said that they had been assigned additional duties, or that duties changed because they had improved knowledge and skills through the course and were more competent in handling certain issues, especially those related to HIV/AIDS. In some cases job responsibilities changed because new programmes initiated as a result of the alumni’s attending the course were incorporated. The impact on the alumni of RATN courses other than counselling and community care has not yet been studied and documented to the same extent. 50