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INDIA’S FIRST MAGAZINE FOR THE AUTOMOTIVE AFTERMARKET

Vol. 2 No. 6 December 2012

52 Pages `50

www.afmonline.com

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Growth roping for

Vendors want dealers to expand capacity. What is the downside? 20

Focus:

16 Alloy wheel buying trends

Special Report:

28

CarZ plans by 2018

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EDITORIAL Room For Growth DEALERS always appreciate a growing model portfolio and increase in footfalls. It spells good news for his business, and enables him to offer customers a wider portfolio. But unlike buying mobile phones or a consumer durable, a potential car buyer likes the idea of checking out other models at a showroom. This can be a tricky proposition. Because this means that dealers with large showrooms are the only ones who can entertain customers and satisfy their curiosity. The question also arises: Should he invest in a big showroom in a prominent locality at a high cost? Or should he set up a 4S on the outskirts of a city and hope for footfalls? More pertinently, is a showroom ever sufficient for a model portfolio of a brand in a growing automotive market like India? Despite the strife, dealers of cars across different price points and segments are investing in large-sized showrooms in anticipation of an increase in models and variants. A typical business plan for a dealership business could be five to ten years, and the car market in about ten years down the line is likely to be different from what it is now. But there are the hurdles: In bigger cities, costs of real estate are spiralling thus making expansive and conducive locations for newer brands sparse. The uncertainty of committing major investments in a showroom is compounded by the rapidly growing model portfolio and customers’ expectations. Conforming to the benchmarks of an OEM in terms of ambience, feel and experience at a dealership can also be a tough proposition. We look at some of these issues faced by a dealer in our cover story this month. We have also sought to provide a behind-the-scenes look at the alloy wheels market and factors that have kept the market unorganised and fragmented for so long. Comments can be sent to am.editorial@network18publishing.com

DECEMBER 2012 AFTERMARKET

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NEWS

CONTENTS NEWS

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10 JD Power survey finds few fuel consumption issues 12 Tech adoption increasing in logistics: F&S 13 BMW’s Deutsche Motoren opens in Faridabad 14 Bridgestone to enter two-wheeler segment

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COVER STORY 20 Groping For Growth: Growing vehicle line-up and demand to keep up with international standards requires expansive dealership setups despite skimpy margins and alarming realty costs. 20

FOCUS 16 The thrill of manufacturing seems to be leaving alloy wheel dealers. They prefer to outsource.

INDIA’S FIRST MAGAZINE FOR THE AUTOMOTIVE AFTERMARKET

26

28 Vol. 2 No. 5 December 2012

52 Pages `50

www.afmonline.com

Scan this code on your smart phone to visit www.afmonline.in

Growth roping for

Vendors want dealers to expand capacity. What is the downside? 20

Focus:

16 Alloy wheel buying trends

Special Report:

28

CarZ plans by 2018

Brought to you by

SPECIAL REPORT 26 VW has entered the used car business with the launch of Das WeltAuto.

SPECIAL REPORT 28 CarZ looking to be a pan India player, receives venture fund backing.

Auto Monitor

Cover Illustration: Chaitanya Surpur Cover Design: Mahesh Talkar

DECEMBER 2012 AFTERMARKET

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DECEMBER 2012 AFTERMARKET

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NEWS

Energy to pare JD Power Asia Pacific report says fewer fuel consumption-related problems are reported. WHILE the incidence of initial quality problems reported by new-vehicle owners in India is slightly higher in 2012 than in 2011, the incidence of problems related to excessive fuel consumption has significantly declined during the past five years, according to the JD Power Asia Pacific 2012 India Initial Quality Study (IQS) released recently. The study measures problems owners experience with their new vehicle during the first two to six months of ownership and examines more than 200 problem symptoms covering eight vehicle categories (listed in order of frequency of reported problems): engine and transmission; vehicle exterior; driving experience; HVAC; features, controls and displays; vehicle interior; seats; and audio, entertainment and navigation. All problems are summarised as the number of problems per 100 vehicles. Lower PP100 scores indicate a lower rate of problem incidence and higher initial quality. Overall initial quality in India averages 120 PP100 in 2012, which is a slight

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increase from 119 PP100 in 2011. The number of owner-reported initial quality problems has remained largely unchanged across all categories from 2011. There has been a significant reduction of 23 percent in the incidence of problems related to excessive fuel consumption during the past five years, which indicates that automakers in India are producing more fuel-efficient vehicles. Vehicle owners report fuel economy figures in 2012 that are 10 percent higher than in 2008. However, the study also finds a gap between the promise of fuel efficiency made during the purchase process and the actual fuel efficiency experienced by owners. In 2012, 67 percent of newvehicle owners report that their vehicle’s fuel efficiency was less than what their salesperson communicated to them during the purchase process, an increase of five percentage point since 2008. “Historically, fuel efficiency has been one of the key drivers of model consideration and purchase in India,”

said Mohit Arora, Executive Director, JD Power Asia Pacific, Singapore. “The reduction in fuel consumptionrelated problems is a result of both the advancements in engine technology and the adoption of smaller engine capacities in the Indian automotive industry. The effectiveness of these initiatives is clearly visible via fewer owner-reported problems with excessive fuel consumption.” Honda and Toyota each have two models that rank highest in their respective segments. Honda City ranks highest in the midsize segment for a tenth consecutive year, while the newly launched Honda Brio ranks highest in the premium compact car segment. The Toyota Innova ranks highest in the MUV/ MPV segment for a sixth consecutive year and the Toyota Fortuner ranks highest in the SUV segment. “Fuel efficiency perceptions remain an area that the industry still needs to work on,” said Arora. “As technological advancements make vehicles more sophisticated, clearer communication during the purchase process will help set more realistic owner expectations on product performance. It would be prudent for automakers and their dealer networks to continue efforts to bridge the gap between expectations and reality on product performance.” The study finds that vehicle owner expectations of the incidence of quality issues they may experience have a strong bearing on model advocacy. Among vehicle owners who experience more problems than expected, 38 percent say they “definitely would” recommend their model, compared with 73 percent among those who experience fewer problems than expected. The study is based on evaluations from 8,688 owners who purchased vehicle between November 2011 and July 2012. The study includes 94 models and was fielded from May to September 2012 in 25 cities across India. „


NEWS

Valvoline Cummins kicks off Pune training centre

VALVOLINE Cummins Ltd has kicked off Valvoline Lube Station at the Cummins Sales and Service Technology Centre in Pune. The training centre has been set up to enhance skill sets and knowledge base of engineers and technicians about the lubricants field. The training covering multiple

aspects of the lubricants field such as engine lubrication and maintenance will help the engineers in gaining a competitive edge in the marketplace. The company is expecting to train approximately 2,000 Cummins engineers and technicians per year at the centre.

Tech adoption rising in logistics: F&S Survey FROST & SULLIVAN’S Strategic Analysis of Logistics Technology Usage Trends in India, finds that about 72 percent of companies in key end-user industries of logistics services use at least one logistics technology, ranging from a basic technology like bar coding to an advanced technology like radio frequency identification (RFID). “Among all logistics technologies, 89 percent of end-users industries perceive enterprise resource planning systems as the most effective technology and bar coding comes in a close second at 88 percent,” said Frost & Sullivan’s Transportation & Logistics Program Manager, Srinath Manda.

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End users of logistic services in India ranked time (94 percent) and cost saving (90 percent) as the top two reasons for using logistics technologies. They select their technology service provider based on the three main criteria of - match with industry needs, reputation, and cost of technology. Only a quarter of the current nonusers of logistics technologies intend to use them in the near future. Among these prospective users, Transportation Management System (TMS) emerged the most popular choice with 27 percent of responders declaring that they are likely to purchase this technology. However, several end users claim that

“The new training centre will be a benchmark for higher standards of technical knowledge in the market. This knowledge will enable us to provide our partners with additional innovative solutions, tools and products to improve business results. Through this project, Cummins and Valvoline are once again partnering to provide valuable solutions for their customers,” said Sandeep Khosla, CEO, Valvoline Cummins Ltd. The Valvoline Lube Station has an exhibit hall which will display Valvoline's product range along with information boards which will display details of lubricated engine models. The training centre will also feature interactive information kiosks. The company will provide the facilities and guides for the training along with an exhaustive training module including aspects like engine oil specifications to additives and their function. „

TSPs fail to meet the desired levels in the areas of customisation, integration of the entire end-user supply chain with the solution, ease of upgrades, and postimplementation support. To resolve these issues, TSPs are needed to rework on their product development and customer satisfaction approach to provide well-defined yet customised solutions, which are easily upgradable, according to F&S survey. “TSPs also need to offer/implement solutions that integrate multiple functions/departments involved in the supply chain of a client organization, thereby creating a seamless flow of information and communication management for clients. Apart from these, the solution providers need to improve their commitment levels to existing customers through regular follow-up and support services,” noted Manda. „


NEWS

BMW India has kicked off Deutsche Motoren, one of the largest showrooms of BMW Group in India, at Faridabad. The dealership owned and managed by Yadur Kapur is spread over 130,000 sq ft. The 4S facility has a premium showroom integrated with an advanced after-sales service facility featuring sales, service, spare parts and business systems to ensure that customers receive the bestin-class pre- and post-sales ownership experience.

The showroom can display up to 13 cars and the workshop is equipped with 92 bays that can attend and service up to 350 cars per day. Philipp von Sahr, President, BMW Group India at the launch.

The design of the showroom is based upon Reception at the Car (RATC) and Urban Street Display concept which is a signature BMW layout with a consultation lounge, sales and aftersales desk close to the display area. The

BMW’s Deutsche Motoren opens in Faridabad

Deutsche Motoren Faridabad facility.

showroom can display up to 13 cars and the workshop is equipped with 92 bays that can attend and service up to 350 cars per day. Deutsche Motoren employs around 75 people. “With the launch of Deutsche Motoren Faridabad, BMW India has set another benchmark in luxury car retail in India. Due to its vast capacity and processes, Deutsche Motoren Faridabad will offer supreme pre- and post-sales service to BMW customers,” said Philipp von Sahr, President, BMW Group India. “The launch of our facility in Faridabad is towards strengthening the foundation of our relationship with BMW Group,” said Yadur Kapur, Managing Director, Deutsche Motoren. „

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NEWS

like its competitors. Tanigawa added, “So far, our strategy is to first set up sales shops in rural India and smaller cities with a friendly staff and better services. We want to offer a compelling solution that will satisfy customers to buy Bridgestone tyres, even at a relatively premium price.” He also hinted at manufacturing tyres for the agricultural market.

Bridgestone wants to cut down exports to zero within five years’ time and will consider more investment only when demand increases.

Photograph: Jagdev Kalsi

Capacity Expansion

H Tanigawa, MD, Bridgestone India

Bridgestone to enter two wheeler segment Nabeel A Khan & Jagdev Kalsi

BRIDGESTONE India is evaluating entry in the two wheeler tyre market in the long term. Probably it is the high volumes and continuous growth in this segment that has lured the manufacturer. The company already manufactures tyres for two wheeler outside India, which are deployed for higher capacity motorcycles and non-nylon based. “We look forward to enter the huge and prospective two wheeler market in India. We are studying the Indian

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market and hope to come up with solutions accordingly,” said H Tanigawa, Managing Director, Bridgestone India Pvt Ltd. According to Tanigawa, currently none of Bridgestone India’s (BIPL) facilities can support manufacturing of two wheeler tyres and the company has no intention to import two wheeler tyres owing to the high import duties. The company is however focusing on increasing sales outlets in rural India

Bridgestone has invested `2,600 crore in its Pune plant that has an installed capacity of 30,000 tyres per day. Bridgestone is looking to manufacture 10,000 tyres in this plant from January 2013 and will increase the capacity so as to reduce imports. The Pune plant will cater to the replacement market as well the OEMs while the company’s second plant in Indore with a production of 15,000 tyres per day will cater to the commercial vehicles market. Speaking on imports and demand, Tanigawa added, “We are expanding our capacity to cater to different market segments. When the new plant is fully operational then we can think of stopping imports.” Tanigawa said that Bridgestone wants to cut down exports to zero within five years’ time and will consider more investment only when demand increases. The company currently churns out around 450,000 tyres from its two plants, and sees a demand of around two million tyres per month. With imports accounting for more than 75 percent of the demand, Bridgestone has set its focus on reducing the company’s imports by utilising its plants to their maximum. „


Photographs: Varun Anchan

FOCUS

You make, we mark The thrill of manufacturing seems to be leaving alloy wheel dealers. They prefer to outsource. Pradeb Biswas

FOR a long time, it was not unusual for alloy wheel buyers to shun buying from China or Taiwan. But over the years, Indian companies have realised that it would be folly to make a product that would ultimately cost more than an outsourced readymade one. Considering that these large markets also offer a wider design portfolio, not to mention at lower prices (and often the main attraction), it helps to speak with companies based there. An increasing number of aftermarket alloy wheel buyers now prefer buying cheaper alloy wheels over established brands like Neo Wheels. Buyers are lured towards imported China or Taiwan

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made alloy wheels not only because of their lower prices as those sold by local manufacturers, but also because it offers a variety of designs. It is also not surprising to learn that there could be instances when the cost of buying alloys from China and selling them here is more feasible than designing and manufacturing them locally. Chinese manufacturers have the required infrastructure to churn out new designs quite regularly, and at lower labour costs. This has prompted Neo Wheels, to occasionally order a batch of alloys from China despite its large base in India.

Aftermarket’s question to Neo Wheels about its activity of importing wheels and selling them under its own brand, elicited the following response: “We manufacture a large part of our product range at our plant. But at times we do import from China. However, it is limited to few models.” The official refused to divulge the number of models imported from China. Dealers say that Onyx, an imported alloy wheel brand, is currently the hot favourite among aftermarket alloy wheel buyers. They say the brand provides a year’s manufacturing warranty and bill for every purchase. In case of defects or


FOCUS

complaints, Onyx provides a replacement. What is more, the China made alloy wheels are known conform to European and Japanese safety standards which are tougher than the ARAI standards. “The availability of attractive alloy wheels at lower prices are attracting buyers towards Chinese manufacturers. The bill of purchase also works as an advantage. Buyers are basically looking for the best design at the best price. And the Chinese are capable of catering to this requirement,” said Sunny Sethi, Owner, Sunny’s Car Ramp, an alloy wheel dealer based in Mumbai. Speaking about its increasing share in the alloy wheel market, Onyx Wheels International Co, Omi Paraswani said, “The aftermarket industry would roughly comprise 50,000 customers a month. We contribute to around 1012 percent of that. Since the launch of Onyx in end 2010, we have registered 100 percent growth year-on-year. We pride ourselves that we offer billing on every transaction and refuse to deal in cash transactions.” Onyx has a pan India presence comprising more than 80 dealers. Manpreet Anand, Owner, Anand Tyres, a dealer based in Mumbai for over

sixteen years, says, “Majority of buyers look for an attractive design with only a mere handful going in for an established brand. China made alloy wheels has been a parallel industry for years. Their products are available in India for over 10 years and there are few customer complaints.” Most buyers come in expecting alloys will cost them heavy, but are surprised at the low prices of the Chinese brands, he adds. Alloy wheel dealers claim that till a few years back aftermarket buyers largely preferred Neo wheels. They were the only aftermarket alloy wheels available with a manufacturing warranty and a valid bill on purchase. They were a popular choice among buyers as they are manufactured and designed locally. In case buyers were sold a damaged product, Neo offered replacing it free of cost. They even conform to the safety standards of ARAI (Automotive Research Association of India). This tilted the alloy wheel aftermarket massively in Neo Wheel’s favour. In those days, imported alloy wheels were sold without bill, warranty and available only in a set of either four or five. In case an alloy suffered damage, dealers would not sell a single unit to buyers. These factors acted as a deterrent. But

Chinese manufacturers have the required infrastructure to churn out new designs quite regularly, and at lower labour costs.

Omi Paraswami, CEO, Onyx

the importers of Onyx alloy wheels have upped their ante of late. According to established alloy wheel dealers this is giving Neo tough competition. “The Chinese alloy wheel manufacturing factories are huge, spread over a vast area and have the required infrastructure, machinery and labour. Of the alloy wheels manufactured globally, China controls about 80 percent of the market. That bars them from playing around with quality. All the China made alloy wheels conform to the European (TUV homologation) and Japanese safety standards which are much superior to Indian standards. Most of the factories have tie-ups with OE’s because they cannot run their factory solely on aftermarket revenues. So first they try to tie-up 60-70 percent of their production with the OE plants,” said Paraswani “All the alloy wheels are manufactured at state-of-the-art heavy duty industries. They are tested for air leakage and bending so these industries maintain specifications as per global standards. We offer a lot of new designs and sometimes designs are introduced every month. We also have a few retail outlets which lets us know the market sentiment, current customers requirements, and we try to react to them accordingly,” he added. Asked if buyers favour cheaper Chinese

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FOCUS

products to bling or snazzy stuff. Demand for chrome wheels come mainly from North market. In Mumbai, owing to the proximity to the sea they do not last. The trend of coloured alloy wheels has also died. Now people prefer black or silver. The

“The aftermarket alloy wheel buyers in Mumbai

made alloys, Baldeep Singh, Assistant Manager, Marketing and Sales, Neo Wheels, said, “We communicate with our dealers and distributors. Educated buyers prefer Neo wheels. Only those buyers seeking low cost products would buy Chinese made alloy wheels. We also offer lifetime warranty for any manufacturing related defects.” Disagreeing with the dealer support for Chinese brands, Singh said, “We monitor demand for vehicles and sales of new vehicles in the market and accordingly introduce designs or modify existing ones. We have specially launched an alloy wheel for the Renault Duster given its increasing popularity among SUV buyers. We also offer around 60 designs in different finishes like black, silver, hyper silver, white finish and chrome plating.” Eye surgeon Dr Sandesh Rathod, adds his experience saying: “Earlier I had a Logan which I fitted with Aura wheels, because at that time they were the only ones available with a warranty. I prefer to stay away from imported alloy wheels owing to the lack of warranty and bills. Now I own a Mahindra XUV500 and have bought ONYX alloy wheels, and mainly because it looks good. They also comply with international safety standards.” Speaking about current buyer trends, Sethi said, “The aftermarket alloy wheel buyers in Mumbai prefer the sober

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prefer the sober products to bling or snazzy stuff. Demand for chrome wheels come mainly from North market. In Mumbai, owing to the proximity to the sea they do not last. The trend of coloured alloy wheels has also died” - Sunny Sethi of Sunny’s Car Ramp South markets prefer buying only with bill and is more into branded and high end alloys. The North market buys mostly on cash and brand preference is not high.” The alloy wheel market in India kicked off with Hindalco inaugurating an alloy wheel manufacturing facility. They launched locally manufactured

alloy wheels under the brand name ‘Aura’. It was a popular choice among the aftermarket buyers. Launched in 2002, the company claimed to have sold 58,500 Aura alloy wheels within the first year. However the factory shut down in 2009 with news reports claiming it was no longer economically viable for them to manufacture alloy wheels. This created a sudden void in the market which was filled up Neo wheels. Alloy wheel dealers claim that the price difference between attractive designs and year-long valid warranty are the reason why customers prefer China make alloys over Neo wheels. They say unless Neo expands production capacity and introduces new designs at competitive prices, it will get difficult for them to control their rein over the market. But with rising labour and infrastructure costs it will be difficult for Neo to match up to Chinese competitors. Thus to keep costs low, even Neo is understood to occasionally resort to importing Chinese alloy wheels and selling them under their brand name. As the fit and finish levels of both China make alloys and locally manufactured Neo wheels are same, buyers can’t distinguish between them without a brand sticker. „

Alloy wheel dealers claim that the price difference, attractive designs and year-long warranty are the reason why customers prefer Chinese brands over local ones.


COVER STORY

Growth roping for

Growing vehicle line-up and demand to keep up with international standards requires expansive dealership setups. And all this notwithstanding skimpy margins and alarming realty costs.

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AFTERMARKET DECEMBER 2012


COVER STORY

Jagdev Kalsi

AT a time when the pedestrian may complain about the increasing number of cars on the road, he has little idea what’s working behind the scenes. Unbeknownst to a lot of people, car manufacturers are planning a slew of more models in anticipation of a surging demand and better market conditions. And it is demanding that its dealers keep up with the pace. So slowly but subtly, automobile dealership industry in India has begun going through a structural change. Retail outlets are already giving way to auto boutiques and large 4S facilities. This may hold true for luxury carmakers keen that their retail dealerships match global standards, but in the case of mass players like Maruti Suzuki and Hyundai it is imperative because they have a large portfolio of cars to display.

So a dealer, whether selling luxury car or mass segment ones, is left with only one option, and that is to expand. It is also necessary that he executes this, and does not let the high cost of real estate or the skimpy margins deter him. From a dealer’s perspective, the idea behind the infrastructure growth policy previously adopted was to set up a network of dealerships. However, with increasing property rates and relatively lower margins, a lot of dealers began looking out for alternative methods to expand. Nikunj Sanghi, Past President, FADA and an authorised M&M car dealer in Alwar, says, “Automobile dealerships are placed in prime locations and realty price in such places are exorbitant. Opening a dealership does not call for small investment.” Prem Bagga, Managing Director,

Dealers not only vie to grow financially, but also in terms of infrastructure to keep pace with the onslaught of new cars and impending global players already in the market and more expected to come in. Bagga Link Motors (a Maruti Suzuki dealer), who recently invested in a new dealership in a posh South Delhi region, says, “It takes a lot of time these days to achieve an equilibrium stage after opening a dealership and some more time after that for things to get better.” Every year, the Indian automobile

High-end car manufacturers expect dealers to cater with larger areas anticipating a surge in models.

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COVER STORY

retail industry sells at least lakh vehicles more than the previous year. With almost 24 carmakers retailing more than 130 different vehicles (with at least two variants) in various segments, the numbers are staggering for almost 2,000 passenger vehicle dealerships that exist in the country to manage such growth. In 2010-11, total passenger vehicle domestic sales stood at 2,618,072 units (Source: SIAM), which relates to an average of 1,309 passenger cars per dealership per year. It is then natural that dealers not only vie to grow financially, but also in terms of infrastructure to keep pace with the onslaught of new cars and impending global players already in the market and more expected to come in.

Exploring limits The entry of global automobile manufacturers in the country has had a deep impact on the automobile retail industry. More and more global OEMs are particular about their retail outlets as Ravi Talwar, Chairman, T&T Motors Limited (dealer for Mercedes Benz passenger vehicles in Delhi), says, “Manufacturers are particular about the ambience and infrastructure that dealers can provide and ensure that they veer towards it. They are keen that dealerships

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match their global standards.” Talwar, in order to match up to standards set by the manufacturer has even imported the marble and furniture from Germany for his recently opened dealership in West Delhi. While insisting on reaching global standards for dealers is a practice initiated by OEMs, dealers on their part have begun to opt for a ‘onetime-investment’ policy. Yadur Kapur, Managing Director, Deutsche Motoren, after opening BMW’s largest dealership in Faridabad, says, “A large facility such as this with 92 service bays that can service about 350 cars per day has been made keeping in mind future sales and service requirements and market growth.” Philipp von Sahr, President, BMW Group India, says, “A dealership this big not only speaks volumes of the dealer’s faith in the brand but his preparation for the future. With such a big facility, he now doesn’t need to think about investments for the next five to ten years.” Sahr recently inaugurated BMW’s dealership, Deutsche Motoren, in Faridabad spread over 130,000 sq ft. Justifying the fact that luxury brands need expansive showrooms, Nikunj Sanghi adds, “Cars from premium

While insisting on reaching global standards for dealers is a practice initiated by OEMs, dealers on their part have begun to opt for a ‘one-timeinvestment’ policy. brands like Mercedes Benz, BMW and Audi are really big, and have a wide range as well. To do justice to them sufficiently and equally, we do need space.” While showroom grandeur might be a prestige issue for luxury carmakers, large real estate becomes a necessity for manufacturers with wide range of vehicles like Maruti Suzuki and Hyundai. Therefore the sizeable dealerships aren’t just restricted to luxury carmakers only. Mass segment leader Maruti Suzuki also has a brand center to its name in Delhi. “Primary reason for opening large dealerships in terms of infrastructure is to display the entire range of vehicles for customers of all segments,” says Sanghi in reference to large dealerships for mass manufacturers. With almost all the manufacturers launching new cars and their variants in quick succession it also becomes necessary for a dealership to grow in size as a Delhi-based Honda dealer explains, “Now that Honda has plans to come up with a couple of cars soon, we are also planning in advance to accommodate new models.” He however believes that just an increase in sales numbers is not a prime criterion for expansion, but maintains that the dealership growth pattern remains similar to the overall industry’s growth rate. However, almost all the dealers believe that the practice is descending upon the tier-II and tier-III cities as well and it develops brand recognition


COVER STORY

and presence throughout the country. Another solution to the large realty investment issue, especially for dealers retailing in mass segment who get lesser margins per car in comparison to luxury automobile dealers, is vertical expansion. Rather than horizontally swelling their dealership envelope, it puts lesser toll on their pockets and still allows them with a fair share of breathing space for their portfolio line-up. A fine example of vertical expansion is displayed by Asian Motors, a Mitsubishi Motors dealership in Moti Nagar region of Delhi, who have been successfully running the sales department of their dealership from first floor since the past 10-12 years. Arshad Jamal, President, Asian Motors, who also has another Mitsubishi dealership in NCR says, “Its been 10-12 years since we’ve been operating from the first level and it hardly makes any difference to the sales numbers.” While expanding vertically doesn’t give retailers an option to showcase the complete range at the first sight, a Delhi-based Maruti Suzuki dealer believes that what matters is the walk-in and once a customer enters their premises, it doesn’t matter whether car is displayed on the ground floor or not. “The expansive network and large dealerships are an OEM driven practice,” says Abdul Majeed, Partner (Automotive), PriceWaterhousecooper, agreeing to the voices that are emerging from various dealers in the automotive fraternity. Large investment and low margins remain a constant worry for dealers. Majeed states that OEMs do help dealers by giving discounts and marketing practices. Another dealer on the condition of anonymity said, “At times the growth rate is good but automobile manufacturers intentionally place their different dealers in close proximity in prime selling locations for the dual benefit of getting a larger pie from the market as well as accelerating

“Automobile dealerships are usually placed at prime locations and realty price at such places are exorbitant. Opening a dealership does not call for small investment.” -- Nikunj Sanghi, Past President, FADA and an authorised M&M car dealer in Alwar. their own growth rate. However, it divides the dealers’ sales.” While 201213 has not been as promising for the automobile industry as one would have liked, this is one sector that is expected to grow further as Abdul Majeed adds, “The automobile retail business network as well as scale will continue to expand in the same manner in future with larger retail outlets coming in.” In support of his opinion, the Honda dealer from Delhi rightly said, “If I have to be a part of this growth story, I’ll have to expand, market grows every year, so will my sales.” As the four-wheeler market keeps

upbeat on expansion and diversification, two-wheeler industry actually attracts masses and that too from all walks of life. While there has been a mixed response towards expansion and large investment in two-wheeler dealership business, Abdul Majeed believes, “Two-wheeler market is also growing in tier-II as well as tier-III cities and will be charting the same path as four-wheeler dealerships in near future.” He further adds, “Automobile manufacturers these days are coming up with quality products and they need to be communicated by quality after-sales and customer support service.” „

Vertical expansion offers little room to showcase cars at the first instant.

DECEMBER 2012 AFTERMARKET

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TECHNOLOGY

Quality products from rubber residues Rubber residues can be downcycled to floor coverings and safety crashpads, and for the first time, also processed into high-quality plastics. A new kind of material makes it possible: the environmentally-friendly material mix is called EPMT. EACH year throughout the world, up to 22 million tons of rubber are processed and a large portion of it goes into the production of vehicle tyres. Once the products reach the end of their useful life, they land in the incinerator. In the best case, the waste rubber is recycled into secondary products. Ground to powder, the rubber residues can be found, for example, in the floor coverings used at sports arenas and playgrounds, and in doormats. But until now, the appropriate techniques for producing high-quality materials from these recyclables did not exist. Researchers at the Fraunhofer Institute for Environmental, Safety and Energy Technology UMSICHT in Oberhausen have now succeeded in optimizing the recycling of rubber waste materials. They have developed a material that can be processed into high-quality products, like wheel and splashguard covers, handles, knobs and steerable castors. The new plastic compounds are called elastomer powder modified thermoplastics or EPMT. They comprise rubber residues crushed into elastomer powder that are blended with thermoplastics. “In the first step, the rubber residues – that can be meter-long rubber pieces are granulated to threemillimeter large particles. The particles are cooled with liquid nitrogen and then

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AFTERMARKET DECEMBER 2012

ground into elastomeric powders. This is then conducted to the melt-mix process with thermoplastics and additives. Here we use, for example, polypropylene as a thermoplastic material,” Dr. Holger Wack, scientist at UMSICHT, said. Working jointly with his colleagues Damian Hintemann and Nina Kloster, the trio collaborate on the “EXIST Research Transfer” project.

Variable material properties The compound stands out from a number of different perspectives: The crushing of rubber waste is more environmentally-friendly and resourceefficient than producing new rubber products – an important aspect in view of the rising costs of energy and raw materials. “EPMT may contain up to 80 percent residual rubber; only 20 percent is made up by thermoplastics,” says Wack. EPMT can be easily processed in injection molding and extrusion machines, and in turn, these products are recyclable. Altogether, three basic recipes have been developed that can be processed on the large technical production machines. The researchers are capable of producing 100 to 350 kilograms of EPMT per hour. Spurred on by this success, Wack and both of his colleagues founded Ruhr Compounds GmbH. In addition to

the production and the sale of EPMT materials, this Fraunhofer spin-off offers custom-made service packages: “We determine which of the customer’s materials can be replaced by EPMT, develop customized recipes and also take into account the settings required at our customers‘ industrial facilities,” says the scientist. Industrial companies whose work involves elastomers – such as the industrial and construction sectors, or car-makers and athletics – could recycle these products, make EPMT from them, incorporate them into their existing products and thereby close the materials cycle.

Nike tests EPMT In the “Re-use a Shoe” project, sports gear maker Nike has been collecting used sneakers for a while now, recycled their soles and under the label “Nike Grind”, reprocessed them as filler material. The EPMT compound enables Nike to place new products on the market. As one of its promotional partners, “Tim Green Gifts” created the first EPMTbased promotional articles under the “Nike Grind” brand. Discussions about using new EPMT compounds in the original portfolio, such as zippers, bag bases and sports equipment, have also been initiated. “We are extremely excited about this collaboration,” says Wack. „


SPECIAL REPORT

Photographs: Joshua Navalkar

An old for an old... or a new

Pradeb Biswas

VOLKSWAGEN has entered the pre-owned car business in India with the launch of Das WeltAuto brand. The company has inaugurated 15 Das WeltAuto dealerships across the country, which it plans to expand to 21 by the year end. In addition, it has also made plans to further take this number to 50 Das WeltAuto dealerships in 2013. One of the attractions to this dealership is that at Volkswagen’s Das WeltAuto dealerships, buyers can trade in and buy cars of all makes and models outside the brand too. Speaking at the launch in Mumbai, Arvind Saxena, Managing Director, Volkswagen Passenger Cars, Volkswagen Group Sales India said, “The basic attributes of this brand are assurance,

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trust, reliability and dependability. One cannot just buy any car from a preowned dealership. It is necessary to have prior knowledge of the car being bought, details of its previous owner, and these are important issues in this country. It is not easy to buy a pre-owned vehicle. One has to keep a check on the quality of the car being bought. Simply by looking at a pre-owned car one cannot be sure of its quality.” It is not hard to discern and be assured of the quality of a new car. But when it comes to a pre-owned car, it is difficult to point out the level of quality of the car. The pre-owned cars offered by Das WeltAuto go through a 160-point checklist and also after it has undergone some reconditioning. This is to ensure that buyers purchasing a pre-owned car

from Das WeltAuto can be assured of a certain level of quality, which will be different from the quality of offerings from other pre-owned car businesses,” added Saxena. Asked about the difference between Das WeltAuto and other players in the pre-owned cars business, Saxena said, “I don’t see them as competition because we will not be competing in the way one competes with a new car. This is more from the point of retaining one’s customers because it is not like Das WeltAuto cars are better than say x brand or y brand of cars. It is an overall value proposition that we are providing so it is typically different in that way.” At Das WeltAuto dealerships customers can also exchange their current cars for a new Volkswagen. To ensure their competitiveness in the preowned business and maintain global Das WeltAuto standards, all cars are subjected to a detailed 160-points check before putting up for sale. The certified cars will then be refurbished with genuine parts and offered with a year’s comprehensive warranty. Volkswagen says it will offer warranty on some cars outside its own brand. The Das WeltAuto customers can also avail of finance options. Customers can also choose to customise their car by choosing the range of accessories on offer. The company also claims that it would attend to the paper work pertaining to the transfer of car ownership to ensure a hassle free pre-owned buying experience. „


SPECIAL REPORT

“We are also the only one offering other brands” Arvind Saxena, Managing Director, Volkswagen Passenger Cars, Volkswagen Group Sales India Pvt Ltd, has a well thought out plan on ways to boost business. What is the strategy for Das WeltAuto? We expect the dealers who are dealing with Das WeltAuto to garner 25 percent of business through the pre-owned cars business. The purpose of Das WeltAuto is to provide one of the best quality pre-owned cars to customers. We have a 160 point checklist and a refurbishment process to ensure that cars are in good condition and can be certified as a Das WeltAuto car. We are the only ones offering a one year warranty while we know of competitors who offer for up to six months. The warranty we offer is only because we are sure of the quality. We are also the only one offering other brands under the certified pre-owned cars business. Right now it is too early to speak about, but we might consider taking our inventory online. We already have a website which provides the basic idea of our operations and we will make it more interactive with time. Why is VW offering to trade in and sell all brands of pre-owned cars? The company by itself does not have a large variety of cars to offer. One way to grow the business is to generate volumes and over time increase the offerings. Secondly, this system also makes room for accruing customers who are loyal to other brands. If we are offering a customer a good deal to exchange their

car for a VW, we can’t expect them to go and sell their car elsewhere. So we would rather provide everything under one roof. A customer buying a used car today could likely purchase a new car in two years’ time. This is a business of customer retention and we see a good opportunity in that.

“A customer buying a used car today could likely purchase a new car in two years’ time. This is a business of customer retention and we see a good opportunity in that”- Arvind Saxena, MD, Volkswagen Passenger Cars, Volkswagen Group

Will the Das WeltAuto dealerships be separate from your existing dealerships? The dealership would remain the same. Dealers who sell our brands will also be dealers for Das WeltAuto. We might make concessions at some places that have location or space constraints and open new showrooms there. But yes, they would ideally be under the same dealership. We will also have people in our main showrooms helping customers with information on Das WeltAuto. So Das WeltAuto is part of our overall business, and will remain under the mother brand of Volkswagen. We plan to hire trained people for the pre-owned business just like our after sales.

Sales India.

Why is VW entering into preowned cars business now? We are entering in our fourth year of operations in India. I know of no other company that has entered into a similar business within four years of setting up operations. Most companies usually take a decade or several to enter such a business. We are the fastest in that respect to ramp up this business. We are late in this category but are trying to make up for lost time.

Any plans to enter into new territories with Das WeltAuto? This is a capital intensive business. I need certain volumes to make it a viable proposition to enter new places. Putting up a showroom requires a fair amount of investment. So we might take time to reach out to those places. But yes what we can do is spread ourselves in a way so we are not far from any prominent places in the country. Our presence may not be in every town but yes we could be closer to that. That’s all we can say at this point of time. „

DECEMBER 2012 AFTERMARKET

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SPECIAL REPORT

Making The Most Of Opportunity CarZ is looking to be a pan India player, receives venture funding.

finds out Nabeel A Khan

cars. This is projected to be double by 2015. So we see lots sales growth and migration from two-wheelers to fourwheelers taking place.” The OEM dealerships have their hands full as sales volume has been constantly growing over the past few years. With India poised to be one of the largest customer base for major auto majors, there has been a huge influx of cars both high end to the mid segment models on the India roads, that merit expert handling and this is where companies like CarZ come in. “Today there is about 20 million cars on the streets and we are adding more and more every day. Only one third of these cars go to the dealership and two third go to outside dealership. Mainly post warranty car owners look for alternative,” Co-founder & MD, Carz Venu Donepudi told Aftermarket. Going by the above statistics about 1.2 crore to 1.4 crore cars go outside dealership network every year for aftersales services. The average spending on aftersales on one car is about `10,000 in a year. Hence the total size of the aftermarket in India would be close to `14,000 crore.

You can see how the car would look in the

JUST another case of reverse brain-drain gave birth to CarZ, a south-India-based multi-brand service centre. The company is looking to be a pan India player with 300 outlets by 2018, backed by venture funding of USD five million from IndoUS Ventures. The idea of a multi brand car servicing business was conceived by founder duo Venu Donepudi and Vijay Gummadi in 2006 when they were working for GM in

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the US. After an extensive research on the Indian automobile market the partners found that that there was a huge untapped opportunity that lay for them to explore and they returned to India in 2008. The duo says that “Being born in India, we know what kind of car market here has been since the Ambassador, Fiat and early days of Maruti. We have been adding millions of cars and last year (2011) we have added about 2.5 million

morning, afternoon, or at a parking bay. You can also select the colour and features; you can open the door and peep inside. The software provides comprehensive experience and some of them are even better than the actual dealerships.


SPECIAL REPORT

CarZ hopes to reap a turnover of `20 crore this year which would be a growth of around 400 percent compared to the previous year and it hopes to maintain the same pace till 2018.

Venu Donepudi & Vijay Gummadi, CarZ

CarZ hopes to reap a turnover of `20 crore this year which would be a growth of around 400 percent compared to the previous year and it hopes to maintain the same pace till 2018. It services 16 cars everyday on an average but it has the capacity to cater to around 42 cars per day. Currently, it has 16 outlets spread across Karnataka, Andhra Pradesh, Kerala and Tamil Nadu. The company plans to add at least 30 outlets by next year in existing and even newer states like Gujarat and Maharashtra.

Pan-India presence The company mulls to go the franchise route, wherein 70 percent of the outlets will be franchise outlets. While northern part of India like Delhi where Carnation is already well established CarZ may plan to enter either next year or most probably by 2014 based on the availability of land and space. It offers a full range of repair services for all makes and models of cars: routine and preventive maintenance, electrical and mechanical repair, accident repair – denting and painting, tyres and

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services, battery, variety of styling and performance accessories, interior and exterior detailing. These services are offered in convenient neighborhood locations and offsites by mobile service vans. The biggest challenge that the company faced was the availability of real estate but it has mitigated as it doesn’t buy land to start the operation but enter in to long term lease. The second challenge is finding skilled manpower. Venu says that the third party service centre like his is a ‘sweetheart’ for the insurance company also. “We are their (insurance companies) sweetheart; they just love us because we are about 30 to 40 percent lower in terms of pricing than the dealerships.” The other reason why they like it as he claims that the quality of the work done there and the third is one is the quick turnaround time to deliver the vehicles. “We keep ourselves technologically updated with global standards. If there is new technology is available in Germany we see if that is adoptable to India we bring that here. So the quality of work is

in sink with global standard,” Venu added. Each outlet is spread in a 10,000 sq ft of which 6,000sq ft is built up area. All the facilities are on the first floor and they look alike and have same facilities. The staff acquisition is a step by step process. It hires a technician who has a multi dealership experience and a compulsory one year of experience at Toyota workshop. Tyota is globally recognized for its good practices. CarZ lets the customer walk into the facility and directly interact with the technician. “We have to teach them how to explain the performance of the vehicle and service requirement and other etiquette. The impact and the reason for why are they changing a part.” He explained. The minimum turnaround time for oil change and general service is 45 to 60 minutes. In terms of body shop for up to three panel it can deliver the vehicle within 10 hours. There are two areas in any workshop -first is the general shop, where electrical, regular maintenance and mechanical works are done. At this place the parts pricing is almost equal to the labour cost so the profit margin is at the lower end. While at the bodyshop where it does denting and painting the labour is more compared to the paint or consumable used. So the profit margin in the bodyshop is higher. Though the company has set itself an ambitious target, it may deliver on its promise considering its past record. „


NEWS

Shriram goes public Introduces two services to enhance pre-owned vehicle buying experience. Pradeb Biswas

Shriram Automall India Limited (SAMIL) has opened its biggest Automall in Hyderabad over 15 acres of land. This is SAMIL’s 11th Automall in the country and the company plans to expand to 60 key cities by 2013. The Automall concept kicked off way back in February 2011 with the intention of offering a transparent platform to sellers and buyers of commercial vehicles via a public auctioning process. Apart from the regular auctioning of pre-owned commercial vehicles, the Automalls will offer two services namely

‘Shriram One Stop’ and ‘Shriram New Look’. The One Stop allows a seller to upload the vehicle information and photographs on the electronic kiosks across all SAMIL locations. This concept has been introduced to lure sellers who

don’t want to physically display their vehicle for three days prior to the scheduled auction. The New Look allows sellers to refurbish their vehicles before the actual sale, for which they will be charged

DECEMBER 2012 AFTERMARKET

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NEWS

separately. SAMIL claims to have a customer base of one million who prefer to purchase a new vehicle once the loan period gets over. The sellers get the options of either selling through the regular auctions or otherwise. The Automall is open to individuals as well as fleet operators. Buyers get the advantage of vehicle documentation being taken care of SAMIL and availability of financing. “Buying and selling of commercial vehicles happens across the market place, but one often doesn’t know readily of places, when and the actual price paid. So we decided to introduce value selling and started with the bazaar concept around three years ago,” said Umesh Revankar, Managing Director & CEO, Shriram Transport Finance. “Over time we realised that people are keen that here exists a transparent mechanism of buying. They want a public transaction so that one is sure about the right buying price, right way of buying, and one that gives them an opportunity to inspect the vehicles before buying,” added Revankar. “Every city is different in terms of commercial value. It is a challenge to select the right place. Training customers and our internal team is another challenge. We constantly educate them through demo videos on ways to conduct an auction and take part. We have been consistent in making investments to help people understand what we do,”

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(L-R): Umesh Revankar, MD & CEO; Sameer Malhotra, CEO, Shriram Automall India

said Sameer Malhotra, Chief Executive Officer, Shriram Automall India.

Shriram Automall India does not buy the land on which it sets up operations. It enters into a long-term lease agreement with the property owner. The required infrastructure is set up by the land owner. Shriram Automall pays a rental to the owner. “A majority of our time and effort goes in convincing customers that this is the right way to sell vehicles. Initially buyers

were wary. They didn’t understand the market and, on our part, we were new in the market. But the time spent in the market has been well spent. It has also helped us to realize that we are in the right business. This industry is totally new without a number one,” added Malhotra. Shriram Automall India does not buy the land on which it sets up operations. It enters into a long-term lease agreement with the property owner. The required infrastructure is set up by the land owner. Shriram Automall pays a rental to the owner. “We have a bigger customer base in Andhra Pradesh and Tamil Nadu so our services are more in these regions. Smaller vehicles are selling more now as this segment is shaping up now. The choices available to buyers now are more than say eight years ago. In developed countries the ratio of big to small trucks is 1:3. In India, earlier the ratio was less than 1:1. Although the current ratio is around 1:1.5, smaller vehicles will continue having more demand,” said Revankar about the current market and future prospects. SAMIL is a wholly owned subsidiary of Shriram Transport Finance Company Limited, which is the flagship company of the Shriram group. „


STUDY

‘LCVs to outweigh medium & heavy commercial vehicles in FY13’ Revati Kasture Head, Industry Research Vishal Srivastav Manager

SLOWING down economic growth and escalating inflationary pressure since the second half of the last fiscal has shrunk the average consumer spending significantly. The M&HCV goods carrier (GC) segment especially multi-axle vehicles and tractor trailer sub segments has bore a significant brunt as the demand for this segment dropped by a considerable 18 percent during first half of FY13 period. Further, regulatory bottlenecks hovering around mining industry across key states have also considerably affected the demand for tippers.

...LCV GC continues to remain the mainstay The LCV GC segment which is dominated by small commercial vehicles (SCV) and pickup trucks

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Healthy redistribution demand coupled with growth in nondiscretionary expenditure (especially FMCG, pharmaceuticals, etc) has aided demand for the SCV segment. Regular model launches has led many small transport operators to replace their three wheelers with more efficient SCVs. segment continued to witness healthy growth scenario even in the challenging environment. During H1FY13 period, this segment has managed to post a growth of around 20 percent that has been mainly driven by strong demand from SCV sub-segment. Healthy redistribution demand coupled with

growth in non-discretionary expenditure (especially FMCG, pharmaceuticals, etc) has aided demand for this segment. The increase in the product offerings in small commercial vehicle (SCV) segment due to frequent model launches (For example M&M ‘Maxximo mini truck’, Tata Motors ‘Super Ace’ and Ashok Leyland ‘Dost’ are recent entrants) has led many small transport operators to replace their three wheelers with more efficient SCV. Further, CV manufacturers have also started focusing on expanding their reach in semi urban and rural areas to market their SCVs that has not only helped in enhancing the sales but also provided cushion from the uncertainties of softening in demand from urban markets.

&9ÀQDQFH²6WLOOUHPDLQVDQDOOXULQJ prospect Inspite of tough market condition surrounding the CV industry, CV finance market still remains an attractive proposition for the financers. CARE


STUDY

CARE Research estimates the domestic CV industry to grow by five-six percent in FY13. CARE Research believes, economic scenario will continue to remain gloomy atleast for the next eight to ten months & M&HCV GC sub segment will bear a significant brunt. Research believes, even though the new CV finance market has impacted owing to the sharp slide observed in M&HCV segment in the current fiscal, strong demand from LCVs has provided some respite to the financers. Further, healthy demand scenario that was observed in CV market during last one decade has resulted in a considerable pile up of CV stock. As per CARE Research estimates around 38 percent of the overall CV stock lies between the age bracket of 5-12 years which is considered to be a target market for used CV finance. Offlate financers have started tapping small transport operators from tier II and tier III cities and semi-urban areas, which has

consolidated the growth prospect of the used CV finance industry significantly. CARE Research estimates used CV finance would manage to post a healthy rise of around 10-11 percent in FY13.

'RPHVWLFPDUNHWWRZLWQHVVÀYHVL[ percent growth in FY13 CARE Research estimates the domestic CV industry to grow by five to six percent in FY13. CARE Research believes, economic scenario will continue to remain gloomy atleast for the next eight-ten months &

M&HCV GC sub segment will bear a significant brunt. Nevertheless, healthy rise in demand from LCV GC would help in negating the slowdown by some extent as it expected to exhibit strong growth in FY13. On the other hand increased demand from STUs and corporate buying combined with government initiatives to improve public transport infrastructure will fuel the PC demand. „

DECEMBER 2012 AFTERMARKET

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TECHNOLOGY

Vehicle to vehicle communication takes priority for Continental

A total of twelve vehicle manufacturers from the Car to Car Communication Consortium (C2C-CC) have signed a memorandum to lay down a common

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strategy for making vehicle-tovehicle and vehicle-to-infrastructure communication (Car-to-Car and Car-to-Infrastructure, also known as

Vehicle-to-X) with shared standards ready for series production. The goal of the manufacturers is to offer initial cooperative systems from 2015 that allow vehicles from different manufacturers to communicate with each other and exchange data with the infrastructure. Continental sees vehicle communication as a key technology for mobility in the future. “If vehicles can communicate with each other and the infrastructure, this opens up a wide field for new functions. With smart applications, we can make driving a much safer, more eco-friendly, and more comfortable experience,” explains Member of the Executive Board and Head of the Interior Division, Continental, Helmut Matschi. Continental has been making vehicles more intelligent with telematics systems since 1995. While the systems have so far been primarily used to bring infotainment data into the vehicle, car-to-X communication turns every vehicle into a control centre. All the data gathered, e.g. about speed, position, and driving direction, can then be made available to other road users or infrastructure units such as traffic lights or traffic control systems via Car-to-X technology. The vehicle’s own systems can evaluate this data and make the results usable for the driver or for other vehicle systems, such as navigation and safety systems. “By more or less turning other road users into an extended vehicle sensor, we can actively prevent accidents. Carto-X communication allows drivers to see around corners in every sense of the word,” explains Dr. Bernhard Klumpp, Head of the Passive Safety & Sensors


TECHNOLOGY

The M2XPro can identify a vehicle’s position. The sensor provides other control units with information about the vehicle’s movements as well as a precise time base by means of an intelligent fusion algorithm business unit in the Continental Chassis & Safety division. Consumption can also be lowered by means of vehicle communication. The more data is available about traffic flow and density, the more efficiently a vehicle can be guided through the traffic with as little fuel-robbing braking and acceleration as possible.

Car-to-X System “In order to support the SOP of Car-to-X communication, Continental is currently developing different components that make an inexpensive system possible. This means we can support the SOP from the very start,” continues Dr. Klumpp. One system consists of the M2XPro sensor and the Intelligent Antenna Module. The M2XPro (Motion Information 2 X Provider) can identify a vehicle’s position, right down to the lane. This is made possible by the fusion of driving dynamic sensors and GPS data. The sensor provides other control units with information about the vehicle’s movements as well as a precise time base by means of an intelligent fusion algorithm. In addition, the M2XPro can also work out the actual car-to-X functions so that an additional control unit is not required. In combination with the Intelligent Antenna Module from Continental, the exact vehicle data can be provided not only to all of the vehicle’s own systems but can also be sent

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to the surrounding infrastructure. The intelligent antenna module combines the antennae for wireless communication between vehicle and infrastructure, the antennae for the vehicle interior, and the associated transmission and reception electronics in a single unit. This means the module can facilitate services such as the telephone, radio, GPS, and WLAN as well as the vehicle-to-vehicle communication of the future. In the long term, Car-to-X

communication will be one of the technical cornerstones for automated driving and will ensure much greater driving comfort. If vehicles have sensor and movement data about other surrounding vehicles in addition to their own sensors, automated driving maneuvers can be performed with even more safety. With sales of €30.5 billion in 2011, Continental is among the leading automotive suppliers worldwide. „


GLOBAL

Jaguar Land Roves launches th 100 dealership in China JAGUAR Land Rover has reached another landmark in China with the opening of its 100th dealership in central Beijing. Since inaugurating its first dealership in China in 2010, JLR's dealer network has grown by around 200 percent. To support its expanding network, the company has set up three training centres, three Land Rover Experience Centres and five parts distribution centres. "The opening of the Beijing Changjiushida 4S Centre represents the 100th addition to our nationwide network of dealer partners and a significant mark of our China success. Our strategy has focused on bringing Chinese consumers the best and

latest cars, tailored to meet their requirements. We want to bring these vehicles to customers throughout China," said Bob Grace, President, Jaguar Land Rover China, at the opening. "Jaguar Land Rover has ambitious plans for growth and we are investing in global sales and service infrastructure. Our partners have invested more than £1bn in the Jaguar Land Rover franchise since 2008, creating a global dealer network of more than 2,700 which will help us realize the global potential of our brands in the future," said Phil Popham, Global Sales Operations Director, Jaguar Land Rover. China has also become an important

China has also become an important export market with JLR selling 57,000 vehicles within the first ten months of 2012. The company’s sales have increased by 75 percent in comparison to the same period last year. export market with JLR selling 57,000 vehicles within the first ten months of 2012. The company's sales have increased by 75 percent in comparison to the same period last year. „

JLR’s dealer network has grown by around 200 percent in China since 2010

DECEMBER 2012 AFTERMARKET

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GLOBAL

Get on a sure footing this winter, with Vauxhall’s Autosock Snow Sock shoes FOR those looking for something less bulky and awkward than snow chains to deal with the expected winter weather, Vauxhall retailers are once again offering their customers Autosock Snow Socks, tyre covers to get you out of a slippery situation in snowy and icy conditions. Vauxhall was one of the first vehicle manufacturers to offer Autosock Snow Socks, which are priced from £49.95 RRP and can be used on all makes and models. They simply slip over the driving wheels of your vehicle and work by creating friction with the road surface. Insurers paid out £530 million to motorists in 2010*, with 278,000 claims made during the heavy snow falls and

plummeting temperatures, many of which were due to motorists driving on slippery roads - a figure that could be reduced by the extra grip of Autosock Snow Socks. “It’s often difficult to avoid driving on snow and ice during the winter months,” said Sophie Thomas, Vauxhall Accessories Manager. “For the journeys we have to make, whether it’s getting home from work or picking the kids up from school, Autosock Snow Socks provide extra grip that could make all the difference when the roads are slippery.” In addition, Vauxhall retailers are offering a range of Autoglym products, this includes De-Icer and Concentrated

Screenwash, both available from £3.99 at participating retailers, which will help to keep your windscreen clear and give you a better view when behind the wheel. „

Pirelli comes up with Cyber Fleet PIRELLI has launched Cyber Fleet System for industrial vehicles and fleet owners or operators in Brazil. The Cyber Fleet System has a Magnetti Marelli telematic box present in every tyre which allows real-time data collection and transmission. The Cyber Fleet System is able to constantly monitor the tyre conditions through electronic sensors located in the inner surface of the tyres. The telematic box collects and transmits the data through an internet application in real time. This allows fleet operators to be constantly aware about the tyre’s operating parameters like pressure and temperature. The Magnetic Marelli telematic box collects large amounts of data from the electronic sensors present in individual tyres. It uses algorithms to detect low

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AFTERMARKET DECEMBER 2012

air pressure level or high running temperature and the tyre’s efficiency. Based on the data findings, the telematic box can generate tyre malfunction alarm or warnings and send them to the Pirelli assistance centre. Additionally the telematic box can also provide satellite tracking, detect a crash, inform about the driving style of the driver. This allows fleet operators to be continuously aware about their vehicle fleet. The telematic box is an electronic control unit incorporating a GSM/ GPRS module for wireless connection with communication networks. It features a GPS/Galileo/Glonass multiconstellation module for the satellite localization of the vehicle. Also, a tripleaxis accelerometer to detect acceleration and braking parameters associated with

direction. The telematic box is capable of detecting vehicle position, operating data and sending information as well as receiving it from outside at the same time owing to the GSM module. The Cyber Fleet System claims to offer tangible advantages through monitoring of the conditions in which a tyre is running. This allows the air pressure to be adjusted as so that the optimum fuel efficiency is achieved and wear and tear get reduced to the minimum. This also increases tyre life and allows a driver to stay in complete control. The system thus ends up helping fleet owners reduce maintenance costs of their vehicles. Pirelli plans to market its Cyber Fleet System in Brazil for now and gradually expand to other South American countries. „


GLOBAL

Audi offers winter wheel, tyre packages AS the prospect of more potentially perilous winter weather looms, even Audi drivers safeguarded by quattro allwheel-drive should seriously consider reaping the major benefits offered by the latest Audi approved winter wheels and tyres. A range of 16-inch to 20-inch alloy wheels with even higher anti-corrosion resistance incorporates tyres constructed from a special rubber compound that thrives in temperatures of below +7 degrees centigrade. They bring significant gains in traction and overall control, not only in snow but also in extreme wet conditions at low temperatures, which have to be felt to be believed. Whereas conventional tyres become stiffer and less flexible at low temperatures, the winter compounds remain softer and more pliable, and consequently better able to maintain grip. They also benefit from a special tread pattern that optimises water displacement, and additional grooves, called sipes, within the tread blocks which interlock with the surface to maximise traction. The wheel and tyre sets range in price

from £799 for the A1 premium compact hatchback to £3,659 for the RS 4 Avant, and are delivered to Audi Centres ready to fit. For tyres only, prices range from £540 to £1,300. In conjunction with the quattro all-wheel-drive system that is available across the vast majority of Audi ranges, they create some of the most steadfastly agile and reassuring models in which to weather our increasingly

challenging driving conditions. Also available are tyre-only options for previous generation Audi models, allowing drivers to keep their current wheel rims. Owners of Audi A3 models built between 1997 and 2003 can purchase four fitted winter tyres for just £325, while a set of four tyres for A4 models built between 2001 and 2007 can be fitted from £540. For maximum peace-of-mind, Audi models which are outside of their original new car warranty period, and which are newly fitted with a set of Audi winter wheels and tyres, will benefit from one year’s complimentary Audi Roadside Assistance cover, offered for a limited period from the point of purchase at an Audi Centre*. To complement the winter tyre programme, Audi Centres can also offer customers a ‘tyre hotel’ service to store winter or summer tyres when they are not needed. For just £120 including VAT, tyres will be stored for 12 months in Audi branded wheel bags ready to use on request. „

DECEMBER 2012 AFTERMARKET

41


GLOBAL

Honda launches easy-to-use online used car valuation tool

HONDA (UK) has joined forces with independent market expert CAP and launched an online Used Car Valuation

Tool, allowing owners of any UK registered car to obtain a hassle-free valuation within seconds.

Vauxhall appoints after-sales director ANDY Robson, currently Retail Network Development Director, has been appointed Aftersales Director, GM UK and will report directly to Vauxhall’s Chairman and Managing Director, Duncan Aldred, as well as Opel/Vauxhall’s Executive Director of Aftersales, Markus Sternberg. Andy has 26 years under his belt at Vauxhall, having joined the company as a business apprentice, and he has held a variety of positions of increasing responsibility

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AFTERMARKET DECEMBER 2012

since then in both sales and marketing. “This is a wonderful opportunity for me to oversee Vauxhall’s Aftersales network during an important time in the company’s history,” explained Andy. “We have an impressive product portfolio and an exciting list of new developments on the horizon.” Andy will continue in his current role as Retail Network Development Director, in conjunction with his new responsibilities, until further notice. „

All the data is supplied and regularly updated by CAP - the market leading provider of vehicle valuation data and works on all makes and models. The valuation tool can also be accessed via the Used Car or New Car pages of the Honda website, or direct from a search engine. On the first screen, users are asked to fill in their contact details plus information on the car, including registration number and mileage. They can also specify whether they plan to part-exchange, sell outright to a dealer or dispose of the vehicle privately. After submitting the form, users will then be given the opportunity to view their CAP part-exchange valuation. “Getting your current car valued is the first step on the road to replacing it and can be stressful, so by offering this service direct from our www.honda.co.uk website and linking it to our new car and ‘Approved Used’ ranges, we hope to make the purchase process as smooth and easy as possible,” said Head of Marketing, Honda (UK), Olivia Dunn. „


GLOBAL

Suzuki winter tyres offer safety, comfort SUZUKI GB PLC is keen to ensure drivers are well-equipped to tackle the worst the weather can throw at them by offering a great value winter tyre promotion with prices on average 10 per cent lower than last winter and with storage facility now available. By fitting cold weather tyres to their vehicle, Suzuki owners can increase safety just when they need it most. Michael Le-Flay, Suzuki Aftersales Marketing Manager, explained: “Many people are unaware of the fact that when temperatures drop below 7°C, the rubber in standard tyres becomes harder and less flexible, which affects braking and cornering performance. “It doesn’t matter how many electronic

aids your car may have, the quality of its tyres is critical. The compound used for cold weather tyres, and their tread design are tailored to cope with adverse conditions, so that the best levels of car control can be maintained. Fitting cold weather tyres can also be an investment as motorists travelling an average annual mileage could get two or three years use from a set. Switching over tyres for the winter months can also mean the difference in reaching a destination safely rather than having to postpone the journey, or at worst, having to abandon the car - a common sight on the roads if snow arrives. Suzuki has quality tyres available for all current models; for convenience, the

Fitting cold weather tyres can also be an investment as motorists travelling an average annual mileage could get two or three years use from a set. cold weather tyre programme consists of a ready to fit wheel and tyre set and, taking Alto as an example, are now available at just £99 each including VAT with a full set of wheel trims available from £33 including VAT. „

DECEMBER 2012 AFTERMARKET

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GLOBAL

BMW Group Academy UK helps students, teachers discover automotive retail This year 110 apprentices have joined the BMW Apprenticeship Programme. Around 600 dealer apprentices have been trained at the BMW Group Academy UK over the past five years. BMW Group Academy UK hosted a visit by students and teachers as part of Discover Automotive Retail, an automotive industry scheme that will see young people given the chance to experience the diverse range of apprenticeships available in the UK’s automotive retail sector. Launched this month, the initiative is being coordinated by the Society of Motor Manufacturers (SMMT) in partnership with the Retail Motor Industry Federation (RMIF) and the industry’s Sector Skills Council - the Institute of the Motor Industry (IMI). Students and teachers from schools across the Thames Valley were given the chance to meet current apprentices and see first-hand the broad range of career opportunities the BMW, MINI and BMW Motorrad dealer networks have to offer, as well as gaining a deeper insight into the national BMW Apprenticeship Programme at the Academy. “Recruitment and retention of skilled people are critical issues facing the

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AFTERMARKET DECEMBER 2012

retail automotive sector. By providing an industry-leading apprenticeship programme we are confident that we can address this issue and ensure our dealers can continue to deliver the highest levels of customer service. At a time when school leavers face a challenging employment landscape, apprenticeships in the automotive industry offer a wide variety of exciting opportunities,” managing director of BMW Group UK Tim Abbott,. During their visit to the Academy, the students and teachers were briefed on a selection of courses which run over a two or three-year period. They met current and former apprentices and while touring some of the Academy’s 32 workshops and 22 classrooms, got some hands-on experience of the type of work undertaken on the courses. This year 110 apprentices have joined the BMW Apprenticeship Programme. Around 600 dealer apprentices have been trained at the BMW Group Academy UK over the past five years in Service,

Parts, Motorcycles and Body and Paint programmes and retention rates are among the best in the automotive sector ranging from 94 per cent in 2009 to 100 per cent in 2012. The BMW Group’s UK dealer network has invested around £6 million in training apprentices since 2007 and delivers 7,000 training days per year at the Academy. Discover Automotive Retail builds on the success of the Governmentsupported See Inside Manufacturing initiative which underlines the importance of the automotive industry to the UK economy and the range of exciting career opportunities it offers in the automotive manufacturing sector. In 2011, the BMW Group sold about 1.67 million cars and more than 113,000 motorcycles worldwide. The profit before tax for the financial year 2011 was euro 7.38 billion on revenues amounting to euro 68.82 billion. At 31 December 2011, the BMW Group had a workforce of approximately 100,000 employees. „


PRODUCTS

3D IC SECOND generation all programmable 3D IC has homogeneous and heterogeneous configurations. High-growth applications include Nx100G/400G smart networks, top-of-rack data center switch and highest integration ASIC prototyping. Notable advancements include two-level 3D interconnect with industry-standard interfaces and 5 times greater die-todie bandwidth, 1.5-2 times logic capacity, 4 times transceiver bandwidth and integrated wide memories combined with interlaken connectivity, traffic management and packet processing IP. Co-optimisation with design tools results in two times the integration through enhanced, highly scalable algorithms, intra and inter die routing capacity and auto design closure.

Xilinx Inc. U.S.A. Tel: (408) 559-7778 Fax: (408) 559-7114 Website: www.xilinx.com

DECEMBER 2012 AFTERMARKET

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PRODUCTS

Powder coating booth

Weighing bridge

THE primary purpose of the powder coating booth is the recollection of oversprayed powder for reuse. The booth also acts towards containment of the oversprayed powder within its confine thereby preventing powder spillage in the work area. The powder coating booths are designed to accommodate manual or automatic applicators on either one side or in a back to back fashion. This is defined by the article geometry and volume of production. The booth is engineered to be stationary or mounted on wheels / trolley to reduce the cleaning time in case of high volume production plants by incorporating multiple booths for multiple colours.

WEIGHING bridge are of two types: steel and concrete. Steel weighbridge decks offer higher strength, greater reliability and faster installation than conventional systems whereas concrete weighbridge is the ideal choice when you are looking to operate in extreme corrosive environment. They feature fast economical installation, outstanding resistance to wear, excellent level of corrosion protection through shot-blasting and epoxy paint coating, factory build and calibrated with stringent quality standards, less space consumption, level with pavement, easy access to weighbridge and its components, etc.

Intech Surface Coating Pvt Ltd Pune, Maharashtra Tel: 020-22922180, 22922181 Email: marketing@intechfinishing.com Website: www.intechfinishing.com

Cam2Gage software CAM2GAGE is a software solution for measuring basic geometry and building dimensions. It allows user to quickly measure geometric features so that the user can easily report the dimensions they need to control. The QuickTools functionality in the software permits to import and use QuickTools programs generated in the FARO CAM2 Measure 10 software. The temperature probe automatically provides a real time measurement of the temperature of the parts the user is inspecting. Thus the CAM2Gage software can compensate for the effect that temperature variations have on measurement activities. It also helps to build coordinate systems and datum schemes to report geometric dimensions and tolerances as they are called out on the user prints.

FARO Singapore Pte Ltd Singapore Tel: +65-6511-1350 Fax: +65-6543-0111 Email: asia@faro.com Website: www.faro.com

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AFTERMARKET DECEMBER 2012

Essae Digitronics Pvt Ltd Bengaluru - India Tel: 080 – 40834605 Fax: 080 – 40834683 Email: essae@essae.in Website: www.essaedig.com

Brake motor BRAKE motors are asynchronous three-phase totally enclosed fan cooled motors. The motor brakes in the event of a power supply failure. The braking action is always obtained through a very quick and precise stop, thereby guaranteeing a safe and prompt intervention in the event of an unforeseen power supply failure. The brake motors are particularly suitable for hoisting and traverse applications, tooling machinery, automatic and transfer machinery in textile, ceramic and packing fields and in every situation where precision and quickness in braking are required.

Mgm-Varvel Power Transmission (P) Ltd Chennai, Tamil Nadu Tel: 044 - 64627008 Email: ravik@mgmvarvelindia.com Website : www.mgmvarvelindia.com


PRODUCTS

Tip drill TIP drill for steel and cast iron is available for steel and cast iron drilling operations. It is a part of a new generation of exchangeable-tip drills and is designed to save time and reduce hole costs. Tip drill can be tailored to optimise applications through diameter range, steps and length possibilities. Holes can be made more efficiently and closer to the specifications required, leaving them better suited to subsequent operations. A highly secure interface between drill body and tip ensures reliability and precision, while the quick and easy tip change procedure helps to maximise active machining time. The drill is available in diameter range: 12–25.90 mm (0.472–1.020 inch) and lengths 3, 5 and 8 × drill diameter as standard. Each drill body has a unique interface size with matching tips to achieve hole tolerances of IT9–IT10.

Machine condition indicator MACHINE condition indicator is a low-cost vibration and temperature monitoring device designed for rotating machinery with constant operating conditions. It provides the ability to track basic machine health on assets that are not currently being monitored on a regular basis. Machine condition indicator periodically makes two types of vibration measurement. Velocity measurements are made to keep track of overall machine health and highlight potential problems relating to misalignment and imbalance. Enveloped acceleration measurements are used to detect possible bearing degradation and the device can also monitor machine operating temperature.

Sandvik Asia Pvt Ltd Pune - Maharashtra Tel: 09764091414 Email: sudhir.malik@sandvik.com Website: www.sandvik.coromant.com

SKF India Pune - Maharashtra Tel: 09545820606 Email: vijay.chaudhury@skf.com Website: www.skfindia.com

Eco-friendly synthetic rubber

SoC

THE eco-friendly synthetic rubber (SSBR) reduces not only the consumption of gasoline, but also the emission of waste gas. The property of SSBR differs from the traditional rubber and is customised according to the processing and application demands. SSBR is mainly used in energy-conserving (low rolling resistance), high-performance and all season tyres. The tyre reduces fuel consumption and carbon dioxide emission in line with environment protection concerns and also provides added value to end-users.

SECOND generation all programmable SoCs integrate heterogeneous processing cores with FPGA fabric for accelerating key processing functions. High-growth applications include heterogeneous wireless network radios, baseband acceleration and backhaul, data center security appliances and embedded vision applications in automotive, industrial, scientific, medical aerospace and defense markets. The notable advancements are improved bandwidth between the processing system and the FPGA fabric for accelerating key processing functions, next-generation I/O, transceiver and DDR memory interfacing capabilities, next-generation block-level power optimisations along with advanced SoC-level power management, nextgeneration security enhancements etc.

TSRC Corporation Taipei City - Taiwan Tel: +886-2-37016000 Email: tsrcsales@tsrc-global.com Website: www.tsrc.com.tw

Xilinx Inc. U.S.A. Tel: (408) 559-7778 Fax: (408) 559-7114 Website: www.xilinx.com

DECEMBER 2012 AFTERMARKET

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PRODUCTS

Gear Couplings

Automotive part tracking

GEAR couplings are suitable for their compact design, easy installation and high torque density. Flexible couplings are an economical option for large torque and bore applications as well as an alternative for narrow space installations or high speed applications. Gear coupling features the patented double crown tooth form which results in lower tooth stresses, standard 20° pressure angle and high tensile bolts for greater strength. They are interchangeable with industry standards. Application areas of gear couplings include steel mills, primary metal plants, mine concentrators, utilities, pulp, paper mills and refineries.

AUTOMOTIVE part tracking system is selfcontained with patented ID Max and ID quick decoding algorithms. It is omni-directional and can read codes presented at any angle even if there are variations in the part position. It integrates directly to the factory network with the Cognex Connect™ suite of supported industrial protocols which ensures that the PC is no longer required between the reader and the factory network. This provided complete traceability of the product throughout its supply chain. It reduces the overheads of many systems used in the factory and also provides ethernet connection to transfer the data directly to the factory’s server. It has expandable system capacity of 700 units/shift and it provides complete traceability through supply channel.

Best Pulleys & Couplings Pvt Ltd Chennai, Tamil Nadu Tel: 044-25261540, 42130495 Email: sales@bestpulleys.net Website: www.bestpulleys.in

Wiper blades

Cognex Sensors India Pvt Ltd Pune - Maharashtra Tel: 020- 40147840, 09881466003 Fax: 020- 66280011 Email: vaggu.sunil@cognex.com Website: www.cognex.com

WIPER blade comes with precision tension steel spring which applies uniform pressure along the entire blade length. The clear advantage wiper blades are equipped for all weather performance and can withstand harsh treatment during severe weather condition. These wiper blades are resistant to extreme environmental influences such as UV, ozone, acid rain. The aerodynamic wind spoiler creates a down force preventing the blades from lifting off even at high speeds or heavy wind, also preventing snow and ice build-up. The product has a graphite-treated natural rubber wiping edge which helps reduce friction and noise. These wiper blades come with pre-mounted multi-adapter which makes it very easy to install. It ensures clear and optimum visibility and comes coated with zinc plated metal parts and protective varnish for protection against corrosion.

Turbo pail pack

Bosch Limited Bengaluru- Karnataka Tel: 080- 22999228 Fax: 080 - 2299 2525 Website: www.boschindia.com

Castrol India Ltd Mumbai Maharashtra Tel: 022-66984100 Fax: 022 66984101 Website: www.castrol.co.in

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AFTERMARKET DECEMBER 2012

CASTROL CRB Turbo pail pack has been recognised for faster pail production and for labels which last for a longer period of time. The anticounterfeit pail lid provides enhanced protection against counterfeiting with the tear away seal making the lid unusable once it is opened. The new spout feature also provides improved dispensability of the product and minimises leakage. It is specially engineered for high performance truck engines. It is engrossed with Durashield Boosters which provides better protection against soot particles, creates a protective oil film around critical engine parts and improves deposit and corrosion protection. It delivers upto two times longer engine life.


PRODUCTS

Gear head

Laser Scan Arm

PLANETARY gear-boxes for Servo Motors offer high precision, low backlash unit. They are available as both inline units and in right angle configuration. These units are available in 3 levels of backlash: Precision which has less than 3 arc minutes, Low Back Lash which has less than 5 arc minutes and Standard which has less than 15 arc minutes. These gear heads come in various frame size which range from A to E with allowable torques upto 92 Nm and peak Torques of upto 274 Nm. The motor mounting side is madeto-order in order to match the Servo Motor. Gear ratios are available from 1:3 to 1:100. The gear heads have a lifetime lubrication and need no periodic maintenance. They are silent operation gear heads in its class. Applications abound in packaging, pharma, machine tools, etc.

LASER ScanArm is a unique solution in the market for measuring machines. It enables users to inspect parts in detail by capturing large point-cloud data. Its open architecture enables the user to employ Geomagic, Polyworks, RapidForm and many other thirdparty software programmes. The Laser ScanArm tackles all measurement tasks like inspection, point cloud-to-CAD comparison, rapid prototyping, reverse engineering, and 3D modeling. Its main benefits are the accurate scanning of reflective and dark objects - the biggest challenge for all scanning systems.

Strategi Automation Solutions Pvt Ltd Bengaluru, Karnataka Tel: 080-32329798, 32467879 Fax: 080-41163047 Email:sales@strategiautomation.com Website: www.strategiautomation.com

Electric Wire Rope Hoist ELECTRIC wire rope hoist is designed to conform to IS-3938-1983 and specified for medium, heavy-duty and rugged performance. The machine has unique modular construction for easy repair and maintenance. The unit covers an extremely wide load capacity range from 1 tonne to 50 tonne. Additional equipment are also available for special applications.

Venus Engineers New Delhi Tel: 011-32222661/662 Email: enquiry@venusengineers.com Website: www.venusengineers.com

FARO Singapore Pte Ltd Singapore Tel: +65-6511-1350 Fax: +65-6543-0111 Email: asia@faro.com Website: www.faro.com

Bearing THE bearing satisfies running accuracy class P4 and angular contact ball bearing standard with a phenolic cage. Two type of ball bearings are available; angular contact ball bearing and double row cylindrical roller ball bearing. The series of angular contact ball bearings are: universal matched with light preload, universal matched with medium preload and universal matched with heavy preload. Double row cylindrical roller ball bearings series are available in metric and NNU version.

Austin Engineering Company Ltd Junagadh, Gujarat Tel: 02873 - 252223, 252224 Email: sales@aecbearings.com Website: www.aec-bearings.com The information published in this section is as per the details furnished by the respective manufacturer/ distributor. In any case, it does not represent the views of

DECEMBER 2012 AFTERMARKET

49


LIST OF PRODUCTS & ADVERTISERS’ Piston ...........................................................fic Pistons & pistons ring ................................ 15 Powder coating booth................................. 46 Relay ........................................................... 11 Seal ............................................................. 45 SoC ............................................................. 47 Spark plug ................................................... 11 Spot welding equipment ............................ 25 Starter motor .............................................. 11 Suspension .................................................... 3 Tip drill ...................................................... 47 Tool trolley ................................................. 45 Transmission ................................................ 3 Trnsmission jack ......................................... 45 Turbo pail pack........................................... 48 Tyre changer ............................................... 25 Tyre inflation equiment .............................. 25 Waste oil disposer ...................................... 45 Weighing Bridge ........................................ 46 Wheel aligner ............................................. 25 Wheel balancer........................................... 25 Wiper blade ................................................ 11 Wiper blade ................................................ 48

Filter ........................................................... 11 Filter cleaning unit ..................................... 45 Gas analyser ............................................... 25 Gasoline system.......................................... 11 Gear Coupling............................................ 48 Gear head ................................................... 49 Gear pump.................................................. 11 Go-jack ....................................................... 45 Heating solution ...................................... BIC Heavy duty automatic belt tensioner .......... 39 Heavy duty bike lift.................................... 45 Horn ........................................................... 11 Hydraulic press ........................................... 45 Instant drying & curing technology for water based colour.............................. BIC Laptop trolley ............................................. 45 Laser Scan Arm.......................................... 49 Lighting ...................................................... 11 Lubricant .................................................... 11 Machine Condition Indicator .................... 47 Mobile sevice van ....................................... 45 Nitrile rubber glove .....................................19 Parts washer................................................ 45

3D IC.......................................................... 45 A/c service equipment ................................ 25 Alternative .................................................. 11 Auto Monitor Anniversary .......................... 8 Automotive Dealership Excellance Award ................................................... 33, 37 Automotive part tracking........................... 48 Battery ........................................................ 11 Bearing ....................................................... 49 Bearing housing ......................................... 45 Brake motor ................................................ 46 Brake pad .................................................... 11 Brake testing equipment ............................ 25 Braking ......................................................... 3 Cam2Gage software .................................. 46 Clutch plates & cover assembly .................. 11 Cnc/vmc machine .......................................bc Collision repair system ............................... 25 Eco-friendly synthetic rubber .................... 47 Electric Wire Rope Hoist .......................... 49 Exhibition -Automach 2013 ........................ 6 Exhibition -Automechanica ....................... 29 Exhibition- Innovasia 2013 ......................... 4

FIC : Front Inside Cover BIC : Back Inside Cover BC: Back cover

Advertiser’s Name & Contact Details

Pg No

Auto Monitor Anniversary

8

Advertiser’s Name & Contact Details

Pg No

Endurance Technologies Pvt Ltd

3

Advertiser’s Name & Contact Details

Pg No

Madhus Garage Eqpts

25

T: +91-80-26660656

T: +91-22-30034650

E: madhus@madhusindia.com

E: b2b@network18publishing.com

W: www.madhusindia.com W: www.endurancegroup.com

W: www.amonline.in

MREPC India Automach 2013

6

Federal Mogul

FIC

19

T: +603-27805888

T: +91-124-4014060

T: +91-124-4784530

E: mpd@mrepc.com

E: rachna.jindal@cii.in

E: customercare.india@federalmogul.com

W: www.mrepc.com

W: www.ietfindia.in/automach.aspx

W: www.federalmogul.com

Oil Lube Systems

45

T: +91-129-2430786

ACMA Automechanica

33

Helicord Transmissions Pvt. Ltd

T: +91-22-61445900

T: +91-44-26247915

E: syed.javed@india.messefrankfurt.com

E: sales@helicord.in

W: www.acma-automechanika.in

W: www.helicord.com

Automotive Dealership Excellance Awards 29, 37

Innovasia 2013

31

Puja Fluid Seals Pvt Ltd

4

E: partners@innovasia.in

W: www.adea.in

W: www.innovasia.in

11

Litel Infrared Systems Pvt Ltd

T: +91-80-22999228

T: +91-20-66300636 E: sales@litelir.com

W: www.boschindia.com FIC : Front Inside Cover BIC : Back Inside Cover BC: Back cover

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AFTERMARKET DECEMBER 2012

E: sales@pujaseals.com W: www.pujaseals.com

Shriram Pistons & Rings Ltd

E: adea@network18publishing.com

45

T: +91-20-27112016

T: +91-22-30034650

Bosch Limited

E: marketing@oillubesystems.com

15

T: +91-11-23315941 E: aarti.anandan@shrirampistons.com

BIC Yamazaki Mazak India Pvt Ltd

BC

T: +91-2137-668800

W: www.litelir.com Not Available

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Aftermarket - December 2012  

Aftermarket is India's first business magazine for the automotive aftermarket . Brought to you by Auto Monitor, it acts as a vital link betw...

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