Page 1

Beyond Philosophy To Reveal Seven Fundamentals of a Successful Customer Experience Program - July 12th 2012 Webinar What are the fundamentals of a successful Customer Experience program? Since being formed over ten years ago Beyond Philosophy have seen hundreds of organizations try and implement a Customer Experience program. Georgia (I- Newswire) May 31, 2012 - What are the fundamentals of a successful Customer Experience program? Beyond Philosophy are one of the world's first dedicated Customer Experience consultancies. Since being formed over ten years ago, Beyond Philosophy have seen hundreds of organizations try and implement a Customer Experience program. Some we have been involved with, some we have seen from the side- lines. We have been involved in many programs that have achieved significant success. What are the key fundamentals for success in a Customer Experience program? Over the last two years we have discovered seven fundamental aspects of a program that needs to be addressed for an organization to be successful. We also have discovered many problems and pitfalls that we know how to overcome. Beyond Philosophy, the leader in helping organizations to create deliberate, emotionally engaging customer experiences, today announced a webinar focused on the "Seven Fundamentals of a Successful Customer Experience" will be presented July 12th at 11am EDT; 8am PDT; 4pm BST; 5pm CEST by Colin Shaw, Founder & CEO, and Zhecho Dobrev, Consultant, both of Beyond Philosophy. Join us for our Webinar in which we will be revealing the 7 Fundamentals of a Successful Customer Experience Program: LEARNING OBJECTIVES • Discover the 7 fundamentals of a successful CE program • How to go about implementing these • How to overcome the problems and pitfalls • What is best practice in each of the areas? • What you should be doing to improve your program? REGISTER Registration Web Link: https:// www1.gotomeeting.com/ register/843358505 About Beyond Philosophy Founded in 2002, Beyond Philosophy is a leader in helping organizations to create deliberate, emotionally engaging Customer Experiences that drive value, reduce costs and build competitive advantage. Specializing in strategic consultancy services, custom research, training and education, the company's thought leaders have also pioneered new methods of analyzing both the rational and emotional sides of the Customer Experience. Beyond Philosophy's four internationally bestselling books - Building Great Customer Experiences; The DNA of Customer Experience; Revolutionize Your Customer Experience; and Customer Experience: Future Trends and Insights - are available through the company's website or through any bookseller. Beyond Philosophy maintains offices in Atlanta, Georgia and London, England. Additional information can be found at www.beyondphilosophy.com

Additional Resources Company Contact Information: Beyond Philosophy Colin Shaw Suite 700, One Glenlake Parkway Atlanta Georgia. 30328 Phone: +1 678 638 6162 Published in: Business Tags: customer experience  customer experience strategy    customer experience training     Published on: May 31, 2012 Original Source: Beyond Philosophy To Reveal Seven Fundamentals of a Successful Customer Experience Program - July 12th 2012 Webinar

Beyond Philosophy To Reveal Seven Fundamentals of a Successful Customer Experie  

What are the fundamentals of a successful Customer Experience program? Since being formed over ten years ago Beyond Philosophy have seen hun...

Read more
Read more
Similar to
Popular now
Just for you