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Annual Conference and Business Services Auction Supporting 1625 Independent People Thursday 30 May 2013 5 – 8pm The Grand Hotel Ballroom Broad Street, Bristol BS1 2EL

SPEAKERS: George Ferguson – Mayor of Bristol Sonja Jefferson & Sharon Tanton – Valuable Content Bryony Thomas – Watertight Marketing Dom Wood - CEO 1625 Independent People

Event designed and developed in partnership with Ryan James


Welcome to Reboot for Business Mini-conference and Service Auction

#rebootforbiz A place to hear from great speakers, talk to other business owners, buy business services and help a local charity, 1625 Independent People . In this catalogue you’ll find over £20,000 of useful, high-end business services to give your business a reboot. Bids start at under half the retail price . All the services have been generously donated in full to Independent People. This year the money raised will go towards the Fund the Foyer campaign which is helping set up an emergency accommodation and training centre for homeless 16-21year olds in central Bristol. Over 150 young people will benefit from the facility every year so your donation will leave a true legacy for the next generation.

Book your place Please visit www.rebootforbiz.eventbrite.com to book your place ÂŁ10 per head NOTE: 90% of the event costs have been donated including the venue and printing. Huge thanks to all who have contributed.


Speakers Mayor of Bristol - George Ferguson George Ferguson is the first independent mayor to lead a major city in Britain. Past President of the Royal Institute of British Architects, was co-founder of Ferguson Mann Architects in 1979 and founded the national UK wide network of practices, Acanthus, in 1986. He has a wide variety of experience in architectural, master planning and regeneration projects, including urban regeneration and historic building work.

Sonja Jefferson & Sharon Tanton Authors “Valuable Content Marketing” Sonja Jefferson and Sharon Tanton are directors of Bristol-based content marketing consultancy Valuable Content, and authors of the Valuable Content Marketing book. They teach businesses how generously sharing helpful and meaningful content generates sales results:

Bryony Thomas – Author “Watertight Marketing” Bryony Thomas is a no-nonsense marketer and author of Watertight Marketing - an entrepreneur's step-bystep guide to putting a marketing operation in place that delivers long-term sales results.

Dom Wood - CEO 1625 Independent People Dom Wood has worked in the homelessness sector for almost 25 years. He believes all successful adults are responsible for the wellbeing of society’s youth – whether they’re yours or not. An outspoken and unconventional leader in the charity sector he champions young people everywhere he goes. Expect to get involved.


Schedule 5.00 – 5.30pm 5.30 – 6pm 6.15pm 7.15pm 7.30pm 7.40pm 7.50pm 8pm

Arrivals, auction paddle allocation, chance to chat. George Ferguson, Mayor of Bristol Dom Wood, CEO 1625 Independent People Auction Refill break Sonja Jefferson & Sharon Tanton - Valuable Content Bryony Thomas – Watertight Marketing Raffle Finish and more chances to chat. LOT LIST

Pg 4

Lot 1

Bowdens Locksmiths

70 Kg Wall Safe - Installed

Pg 5

Lot 2

BeetTreat

Website Design & Build

Pg 6

Lot 3

EssentiaMail

Direct Email Services

Pg 7

Lot 4

Fast Track Solutions

Data Cleanse Service

Pg 8

Lot 5

KN Office Supplies

Archive Storage (1 yr/200box)

Pg 9

Lot 6

Lizzie Everard

Visual Communication Strategy

Pg 10

Lot 7

McKenna Smith Wessex

1 x Business Owner Prog / 2 x Be Your Own Consultant

Pg 11

Lot 8

Pure Sport Hospitality/Bristol Rugby

4 x hospitality/tickets to England v Argentina

Pg 12

Lot 9

Referral Institure UK

Certified Networker Training

Pg 13

Lot 10

Shutter Bugs

Shutter Bugs for Business Workshop

Pg 14

Lot 11

Solution IP

12mth x Fibre Business Broadband Service

Pg 15

Lot 12

Spider Group

Hosted Email Services x 25

Pg 16

Lot 13

Stories that Sell

Converse with Confidence Workshop

Pg 17

Lot 14

Studio 2

Pop up 3 x 3 Exhibtion Stand

Pg 18

Lot 15

TFT Consultants

Professional Commercial Property Services

Pg 19

Lot 16

The HR Dept

HR Consultancy

Pg 20

Lot 17

Trevor Lever Consulting

Customer Service Training

Pg 21

Lot 18

Trevor Lever Consulting

Sales Audit

Pg 22

Lot 19

Office Response

Contact Centre Services


#rebootforbiz LOT 1 Bowden Locksmiths Home Safe - installed

Retail value: ÂŁ 500.00 Starting bid: ÂŁ 200.00

The service 70kg wall safe. Fitted and installed.

http://www.trevorleverconsulting.com/

The Donor Founded in 1959 by present managing director Mr. Clive Bowden. Bowden Locksmiths combines traditional locksmithing skills with today's most up to date advances in security technology. This is reflected in the customer base which includes Ministry Of Defence, Police Authorities, Customs and Excise, Banking and Building Institutions, Airports and many others.

www.bowdenlocksmiths.co.uk

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#rebootforbiz LOT 2 BeepTreat Website Design and Build

Retail value: ÂŁ 2,000.00 Starting bid: ÂŁ 900.00 The Service Dan Pidcock, Creative Director of BeepTreat will build you a completely bespoke website: designed, built and with a content management system that means you can keep it up to date forever. He will even design you a logo to go with it if you need, making this a package worth thousands.

www.BeepTreat.com

The Donor BeepTreat are a team of clever geeks who have created an award winning mobile app that gives you great treats in shops and venues around Bristol and beyond. Behind the scenes they also offer their design and coding skills for hire.

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#rebootforbiz LOT 3 EssentiaMail 3 Months Email Marketing Service

Retail value: £ 1750.00 Starting bid: £ 800.00 The service 3 months EssentiaMail service This includes: • Writing email content • 1 broadcast per month • 20,000 records of email data (usually £50/1000 records) • Reporting back statistics post broadcast

www.essentiamail.com

The Donor EssentiaMail is a specialist email marketing service. Every business wants more sales, but people can only buy from you if they know your business exists, and that you understand their needs. Nick Sladek, Managing Director, says “Email marketing is the most cost effective way of reaching your target audience, and so long as the messaging is right, it will build relationships and open doors”.

6


#rebootforbiz LOT 4 Fast Track Solutions Data Cleanse Service

Retail value: £ 500.00 Starting bid: £ 200.00 The Service Are you frustrated that the quality of data you hold makes prospecting and marketing impossible? Or even concerned that you could be losing touch with your customer base, or worse still, damaging the goodwill of those you depend on?

www.fasttracksolutions.co.uk

Let us valet your data, and provide you with: • A highly accurate marketing asset– we aim for 100% accuracy and completeness • The top 10 data items you need for 500 of your prospects or customers • Processed information delivered in a format to suit, facilitating reintegration into your existing systems. The Donor Fast Track Solutions specialises in helping technology and knowledge businesses find, win and keep more profitable business, blending desk research, email marketing and relevant phone dialogue to create and leverage valuable relationships for those in the business of highvalue, complex sales.

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#rebootforbiz LOT 5 KN Office Supplies Archive Storage 200 box/1 yr

Retail value: £ 1,200.00 Starting bid: £ 500.00 The Service The Storage and retrieval of Archive Boxes can cause many problems. If you use self storage, who has the unenviable job of driving to the store, searching through the mountain of disorganized boxes, avoiding spiders last seen in Raiders of the Lost Arc, you get the picture. We do it for you. 1 year’s archive storage at our premises in St George for up to 200 archive storage boxes.

www.knofficesupplies.co.uk

The Donor KN Office Supplies was established in 1989 and is now the leading office supplier in the area , providing everything for the workplace from one source. We remain a proud independent supplier, and maintain the highest service levels in the industry. Our team of knowledgeable and experienced professionals are always on hand to offer you advice on office supplies, furniture, print, storage and machines.

8


#rebootforbiz LOT 6 Lizzie Everard Visual Communication Strategy

Retail value: ÂŁ 500.00 Starting bid: ÂŁ 200.00 The Service Half day consultation for a small business, to review their current visual communication strategy and generate ideas for a refreshed approach. Lizzie will help you evaluate your current visual presence across all platforms, and will cover branding, content marketing, and coherent online (social network) communications. In a world where it can be difficult to have your voice heard, Lizzie's advice and insight will give you a good grasp of the options available to you for great visual communication.

www.lizzieeverard.com

The Donor Lizzie Everard works with people in business to take ideas and communicate them visually using design, photography and illustration. With nearly 20 years industry experience, she has learnt from some of the best in the business. Whether creating small illustrations for a newsletter, or devising big brand campaigns, Lizzie applies her strategic thinking throughout to position you perfectly for ongoing and coherent communications.

9


#rebootforbiz LOT 7 McKenna Smith Wessex 2 places on Be Your Own Consultant and 1 place on Business Owners Prog.

www.mckennasw.co.uk

Retail value: £ 3, 850.00 Starting bid: £ 1,500.00 The Service Up to two places on the “Be Your Own Consultant” workshop enabling owners to define the business they would like to create and the benefits of doing so and a place on the 10 month “Business Owners Programme” with coaching support to enable them to learn the skills and take the actions which are needed to bring their vision into being. The Donor We know that small businesses almost always offer a superior product or service to their clients but often do so for less money. They are out marketed, outsold and out organised by big business. Our mission is to give business owners the skills which enable them to get the four rights of a business owner. 1) Sufficient income 2) Sufficient time to enjoy it 3) The choice of what to do and what not to do 4) A pension pot when the time is right

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#rebootforbiz LOT 8 Pure Sport Hospitality & Bristol Rugby Club 4 x Hospitality Places 4 x Tickets

Retail value: £ 1,020.00 Starting bid: £450.00 The Service England v Argentina Saturday 9th Nov 2013 At Kneller Road Twickenham 4 x VIP Hospitality places via Pure Sport Hospitality 4 x ticket only donated by Bristol RFC VIP PACKAGE INCLUDES • Superb hospitality facility • Fully inclusive bar • Canapés on arrival • 3 course luncheon • Wine to accompany meal • Post-match supper • Post-match inclusive bar • Plasma TVs and DVD • Souvenir match programme • Event Management on hand throughout

www.enjoyyoursport.co.uk www.bristolrugby.co.uk

The Donor Bristol based sports hospitality company have grown steadily over the last 6 years and now have an established company supplying hospitality to some of the largest companies in the UK.

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#rebootforbiz LOT 9 Referral Institute Certified Networker Training

Retail value: ÂŁ 4,000.00 Starting bid: ÂŁ 1,800.00 The Service Certified Networker II is a proven 13 week programme delivered by expert accredited trainers . Designed to increase your referral results, save you time and create a written referral marketing plan to use within your business day to day to help Create Referrals For LifeÂŽ. Provides knowledge, immersion in the topic, the opportunity to bring key people in your network to be trained alongside you. A classroom environment provides focus and quiet time to prepare and the weekly format provides time between the classes to implement the strategies creating results during the programme.

www.referralinstitute.com

The Donor Sarah Owen is the Master Franchisee for the UK. She is the co-author of the best selling book The World's Best Known Marketing Secret and is recognised as one of Europe's leading experts in referral marketing and networking.

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#rebootforbiz LOT 10 ShutterBugs ShutterBugs for Business

Retail value: £ 750.00 Starting bid: £ 300.00 The Service ShutterBugs for Business digital photography courses are designed to empower you (& your team) to create your own photography content to boost blog post engagement, increase click-through rates and inspire your website visitors to act. Or we can offer fun team building workshops – if you have any worries about communication in your team, you won’t have by the end of the day!

www.shutter-bugs.co.uk

The Donor Photography tutor Graham Parish has a relaxed teaching style for both his business & leisure workshops. This creates an ideal learning environment which makes best use of the day. He is able to nurture both the skilled and novice. His teaching is genuinely encouraging and the environment he creates, friendly, collaborative and effective.

13


#rebootforbiz LOT 11 Solution IP 12mth x Fibre Business Broadband Service

Retail value: ÂŁ 900.00 Starting bid: ÂŁ 400.00 The Service Fibre Business Broadband Service For 12 months. The service will provide up to 80mb down load and 20 mb up load. The internet is an integral part of the majority of businesses today, which makes reliable, hi-speed broadband essential.

www.solutionip.co.uk

The Donor Since its founding in 2006 as a provider of business lines, calls and Broadband; the Solution IP team have used their skills, experience, innovation and exceptional customer service to deliver great value, quality communications solutions to a loyal customer base.

14


#rebootforbiz LOT 12 SpiderGroup Hosted Email x 25 users

Retail value: ÂŁ 2,385.00 Starting bid: ÂŁ 1,000.00 The Service 25 user accounts of our Spideroffice Startup package for 12 months. Spideroffice Startup provides you with a hosted email account which means your email, calendar and contacts can be synced successfully to your phone or mobile device. This also includes Microsoft Sharepoint which means documents can be shared easily amongst your colleagues. We'll also make sure that your data is safely backed-up in The Cloud.

www.spidergroup.com

The Donor SpiderGroup provide cloud computing and IT services to businesses and charities in the UK. With a keen focus on getting to know their customers, SpiderGroup pride themselves on their attention to detail, customer service and problem solving abilities, which has attracted over 150 clients ranging from sole traders to large national companies.

15


#rebootforbiz LOT 13 Stories That Sell Converse with Confidence Effective networking skills workshop

www.conversewithconfidence.co.uk

Retail value: £ 750.00 Starting bid: £ 300.00 The Service We help organisations win more business by teaching simple and effective techniques for building better relationships. Our half day “Introduction to effective networking” workshop gives people the skills to converse with confidence and engage with ease – it’s a great investment that hugely benefits individuals and organisations alike. Max number of students on workshop is 10. The Donor Jim O’Connor is an experienced marketing and branding consultant who gains 100% of his clients through networking. He also spent 15 years building a successful Amway business. He learnt the art of effective networking from acknowledged world experts then built, managed and trained a team of 400 consultants. He’s a seasoned practitioner, not a theorist.

16


#rebootforbiz LOT 14 Studio 2 3m x 3m Exhibition Stand

Retail value: ÂŁ 795.00 Starting bid: ÂŁ 300.00 The Service 3x3 Pop-up display stand complete with full colour anti scuff graphics, frame & fixings, spotlights, wheeled carry drum with bamboo case to counter top. This display stand is the perfect lightweight exhibition solution. Easy to assemble, highly portable and great value for money.

The Donor Studio 2 - Exhibition & Display Graphics A creative & hands-on team who are passionate about large format print, manufacture and installation for exhibitions & events, in-store POS, office interiors, vehicle wraps & bespoke signage. www.studio2.co.uk

17


#rebootforbiz LOT 15 Tuffin Ferraby Taylor LLP Professional Commercial Property Advice

Retail value: £ 750.00 Starting bid: £ 300.00 The Service Professional commercial property advice to the value of £750 This could include for example: • • • •

www.tftconsultants.com

A fire insurance valuation or A building survey or A schedule of condition or Terminal Dilapidations Liability Assessment

The Donor Tuffin Ferraby Taylor LLP (TFT) features consistently at the top of industry league tables as one of the leading building and property consultancies in the UK. Our specialist divisions have offered independent advice and services to investors, developers, occupiers and owners for 40 years. Our independence enables us to provide advice that is objective, transparent and trustworthy to all parties involved in a project or transaction offering the best possible service to our client base.

18


#rebootforbiz LOT 16 The HR Dept HR services

Retail value: £ 1,000.00 Starting bid: £ 400.00 The Service HR services up to the value of £1,000 Could be • In house training for up to eight people from our range of topics: HR administration / Disciplinary and grievances / Managing performance / Holding difficult Conversations / Recruitment or • Contract and handbook tailor-made for your company or • Designing an appraisal system and training up to four managers or • Onsite support for 1.5 days

www.hrdept.co.uk

The Donor Sue Tumelty is the Founder and Executive Director of The HR Dept Ltd. Sue set up The HR Dept in 2003, specifically to work with small and medium sized businesses in need of HR advice and support. Now celebrating its 10th year in business and with 47 offices across the UK plus more opening soon, The HR Dept specialises in providing outsourced HR and employment law support to SMEs and has some great stories to tell!

19


#rebootforbiz LOT 17 Trevor Lever Consulting Customer Service Training

Retail value: £ 600.00 Starting bid: £ 250.00 The Service A half-day on-site session for up to six people on aspects of sales and customer service. Content to be agreed but could include topics such as: questioning skills, positive language, overcoming concerns, gaining commitment, pitching your product, handling difficult people & situations etc.

The Donor Trevor focuses on the ‘sales’ bit of sales & marketing within the business-to-business sector. With a background in science and technology products, after 30 years in the corporate world, he now runs his own business in Somerset. Prefers working with clients who have a sense of humour, have an interest in music and pay in advance. www.trevorleverconsulting.com www.trevorlever.co.uk

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#rebootforbiz LOT 18 Trevor Lever Consulting Sales Audit

Retail value: £ 600.00 Starting bid: £ 250.00 The Service A half day on site session to review the sales process of your company. A critical evaluation – from the customer’s perspective – of the journey they take in finding your company, evaluating you, and deciding to do business (or not) from you. The session will help you evaluate where you are losing customers and how you can operate more effectively.

The Donor Trevor focuses on the ‘sales’ bit of sales & marketing within the business-to-business sector. With a background in science and technology products, after 30 years in the corporate world, he now runs his own business in Somerset. Prefers working with clients who have a sense of humour, have an interest in music and pay in advance. www.trevorleverconsulting.com www.trevorlever.co.uk

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#rebootforbiz LOT 19 Office Response Contact Centre Services

Retail value: £ 1625.00 Starting bid: £ 750.00 The Service £1625 worth of contact centre service Telephone Answering (c. 6 months based on an average client)

Outsource your telephone answering to Office Response and you can focus on your core business whilst we concentrate on ours. Outbound Calls (Over 80 hours of outbound calls) Drive new sales out of your existing database by re-activating your lapsed customers or non-contacted enquirers using OR’s Outbound Call Services. www.office-response.co.uk

The Donor Office Response is an award winning 24/7 contact centre, based in Bristol, that has successfully delivered a variety of outsourced services for the last 13 years. In a world of 24/7 commerce where customers demand 24/7 customer care you need to partner with Office Response the 24/7 contact centre.

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Book your place www.rebootforbiz.eventbrite.com ÂŁ10 per head NOTE: 90% of the event costs have been donated including the venue and printing. Huge thanks to all who have contributed.

Annual Conference and Business Services Auction Supporting 1625 Independent People Thursday 30 May 2013 5 – 8pm The Grand Hotel Ballroom Broad Street, Bristol BS1 2EL

Event designed and developed in partnership with Ryan James


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