Transforming Lives And Communities: A Report From IMPACT2030

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TRANSFORMING LIVES AND COMMUNITIES

A REPORT FROM I M PA C T 2 0 3 0


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ FOREWORD

“We Need Global Action. We Need Local Action. We Need People Action.” - António Guterres, United Nations Secretary-General

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ FOREWORD

FOREWORD There are few moments in our collective experience that are as influential as this one, and there is no doubt that this will be covered in documentaries and history books to come. The details of a global pandemic that has driven millions into poverty, led to devastating setbacks for women’s rights and pushed millions out of school and the workforce. What is often not covered in as much detail and depth is the people, communities and companies who are working together for progress – who challenge the intersecting issues of racial, gender, health, and climate injustice. People and companies who are contributing their time, energy, experience, resources, and passion to deliver on an agenda as ambitious as the Sustainable Development Goals.

Because the truth is – what happens today isn’t only about science or data, it is about people – and how we continue to show up for each other, something this report illustrates so incredibly well. I urge you to read it, celebrate the wins and continue to ask what more we can all be doing to achieve the global goals

Dr. Alaa Murabit UN SDG Advocate UN High Level Commissioner on Health, Employment and Economic Growth

When I first read this report, I was most excited to see the sheer potential for collective, sustainable action that is being driven by the private sector. The clarity of power, position and commitment is so rarely referenced but so clearly needed and reminds me (as many things do) of the wisdom of Mr. Rogers: “When I was a boy and I would see scary things in the news, my mother would say to me, ‘Look for the helpers. You will always find people who are helping.’” That is what this report illustrates to me: the helpers. Companies and people who are not looking for someone else to step in and “fix” things, but rather are asking what do we have and what can we do right now that will create a better reality for people today?

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ EXECUTIVE SUMMARY

EXECUTIVE SUMMARY Anchored by SDG 17, the IMPACT2030 Initiative was founded on the belief that when companies join forces and harness the skills, passion and expertise of their employees as a force for good, they can change the world. In collaboration with our Founding Partners, IMPACT2030 brought together a dynamic force of 75 companies, each committed to aligning their human capital strategies to help address the collective global challenges that the SDGs seek to remedy. The Transforming Lives and Communities Report illustrates what can be achieved when companies embrace the extraordinary power of pro-bono, skills-based and hands-on employee volunteer service as a tool to help advance the SDGs. We explore how companies continue to innovate the design of their employee volunteer programming to expand opportunities to connect their employees to marginalized communities — locally, regionally and globally. The notion that the world’s biggest problems cannot be achieved unless all sectors play a role has been crystalized by the SDGs. To that end, the report showcases how companies are developing strong and purposeful cross-sector partnerships, inspiring collective action and joining forces with stakeholders to drive impact across communities. It also highlights what can be achieved when community engagement and social impact programs are integrated throughout a company’s culture, systems and business functions—with impact data and results are tied to business priorities.

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With the profound social and economic consequences of the COVID-19 pandemic further deepening existing inequalities identified within the SDGs, the need for the private sector to respond with human capital and financial resources has never been greater. With in-person employee volunteer engagement having been curtailed by the pandemic, we show how companies worked to develop pioneering virtual skills-based engagement models, broadening opportunities for their people to engage in new and substantive ways as advocates and changemakers for the issues of racial, health, gender, and environmental justice. The Transforming Lives and Communities Report is a cornerstone of the IMPACT2030 Resources project, bringing together the tools, resources and programmatic offerings the IMPACT2030 community have created together over the past five years. Our special thanks to the 19 companies highlighted in the report for enabling us to showcase how the private sector is engaging their workforces for transformative change. As companies around the world step up to leverage their most valuable asset—their employees—as a critical lever of sustained global impact, we hope this report leaves you inspired by the vast potential for the private sector to advance the SDGs.

Sue Stephenson Co-Founder, IMPACT2030


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ EXECUTIVE SUMMARY

“Companies around the world are stepping up to leverage their most valuable asset, their employees, as a critical lever of sustained global impact.” 5


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­TABLE OF CONTENTS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­TABLE OF CONTENTS

TA B L E O F C O N T E N T S Foreword

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Executive Summary

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Section 1: Moving the Needle

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Section 2: Company Spotlight (alphabetical):

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Anglo American

22

Bank of America

24

Berkshire Bank

26

Citi

28

DIRECTV

30

DP World

32

Google

34

Hasbro

36

Iberdrola

38

Johnson & Johnson

40

Linklaters

42

Medtronic

44

Pfizer

46

PwC

48

SAP

50

Singtel

52

TCS

54

TD

56

UPS

58

Section 3: Impact Champions

60

Section 4: Measuring Our Impact

62

Photo Credits

64

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

CREATING A FORCE FOR GOOD IMPACTING SYSTEMIC INEQUALITIES

TRANSFORMING EMPLOYEE ENGAGEMENT

IGNITING INNOVATION

INSPIRING COLLECTIVE ACTION DRIVING CATALYTIC IMPACT 8

AMPLIFYING THE SDGS


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

SECTION 1: MOVING THE NEEDLE When companies join forces and harness the skills, passion and expertise of their employees as a force for good, they can change the world.

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

Advancing the SDGs “The effective achievement of the 2030 Agenda, no matter how ambitious or transformational, would be limited without wellfacilitated engagement by the private sector and its people. By activating the skills and expertise of their employees through volunteer action, companies around the world are contributing a dynamic and vital resource to advance the Sustainable Development Goals.” - Will Kennedy, Senior Programme Officer, UN Office for Partnerships

To create more opportunity for everyone, in 2017 Google announced a five year goal to direct $1 billion in grants and 1 million volunteer hours to nonprofits tackling complex global challenges. In support of this commitment, the company’s philanthropic arm launched the Google.org Fellowship, which enables teams of Googlers to complete up to six months of full-time, pro bono work alongside a nonprofit or civic entity to help accelerate their impact. By working on critical projects across education, economic opportunity, sustainability, and inclusion, Googlers apply their skills in engineering, product management, user experience research, and more to realworld problems. Learn more.

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

With the belief that giving means combining employees’ skills, passion and time with the company’s logistics expertise, transportation assets, and charitable donations, UPS is committed to creating shared value for communities around the world. Having delivered 21.7 million volunteer hours over the past 10 years, and with a goal of 30 million hours by 2030, UPSers are playing a key role in advancing the company’s social impact strategy. This is fueled by a global network of multi-sector partnerships, a collective action approach and centers on delivering HELP where it’s needed most. Learn More.

As a multi-national technology consulting organization, Tata Consultancy Services (TCS) knows the value of building STEM (science, technology, engineering, and mathematics) skills as a pathway for personal and professional growth. Through its corporate social responsibility program—TCS Empowers—the company is creating innovative solutions to make opportunities in the digital economy more accessible and equitable. By leveraging the expertise of TCS employees, two global programs, Ignite My Future in Schools (IMFIS) and goIT, are helping to build pathways to STEM careers—particularly for women and marginalized populations. Learn More.

Creating a Force for Good 11


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

SAP’s Social Sabbatical portfolio of corporate pro bono volunteering illustrates what impact can look like when a company embraces the transformative power of service as a tool to solve concrete business challenges in the nonprofit sector AND an opportunity to challenge and develop SAP leaders. With 60% of the world’s population excluded from digital economy, SAP is focused on addressing issues surfaced by this global digital divide. As an enterprise services organization with more than 102,000+ employees in 140 countries, SAP’s core talents are well matched to impact this global disparity. Learn more.

With a belief that the preservation and advancement of the rule of law underpins stable government and safer societies, Linklaters embarked on a significant big-picture project that leveraged the pro bono skills of their employees around the world. With Liberia’s legal system being on the brink of collapse following years of upheaval and unrest, for the past 12-years lawyers at Linklaters have undertaken research on the country’s case law, written individual case summaries, and then indexed every historic case for ease of reference. By rebuilding Liberia’s Case Index, it is contributing to a stable government and safer society. Learn more.

Transforming Employee Engagement 12


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

Igniting Innovation To unleash the potential and impact of Johnson & Johnson’s global employee base, the company’s ‘Talent for Good’ Employee Engagement Strategy aspires to empower its 132,000 employees across the globe to grow personally and professionally by applying their time, skills and resources to build healthier communities. While sharing and enhancing their skills through volunteerism both direct service and skills-based – they are playing their part in advancing community outcomes in line with SDG 3 (Good Health & Well-Being), SDG 5 (Gender Equality), and SDG17 (Partnerships for the Goals). Learn more.

TD Bank’s Ready Commitment is a multiyear, global initiative to help create the conditions where everyone has the chance to succeed. To support this effort, the company launched the TD Ready Commitment Network, providing a suite of programmatic on-ramps for TD’s employees to engage in their communities through volunteering, community leadership, giving & fundraising, learning and group experiences. This innovative approach allows broad flexibility for employees to customize how they engage with causes that support change, nurture progress and contribute to making the world a better, more inclusive place. Learn more.

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

Impacting Systemic Inequalities Skills for Society is one of the ways PricewaterhouseCoopers LLP (PwC) is helping to address societal systemic issues that perpetuate bias and racism. Through this pro bono and skills-based volunteering program, PwC provides employees with paid time to support causes that are meaningful to them and help drive lasting change. With innovation at the core of the program’s development and implementation journey, Skills for Society has already empowered tens of thousands of PwC employees of all levels throughout the firm to apply skills and solutions to help nonprofits address critical social justice issues. Learn more.

Embedding community service into its core principles and values for decades, Bank of America worked with urgency to ensure the COVID-19 pandemic did not create a barrier for connecting their 200,000+ employees with communities through volunteering. Working swiftly to develop a suite of virtual volunteer opportunities made it possible to engage its employees and community partners in new and innovative ways. The resulting programs are helping to drive economic opportunity, access to healthcare, and racial equity in an effort to foster economic mobility. Learn more.

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

Iberdrola believes that employee volunteering creates a force for achieving a better world. Having integrated the SDGs into its business strategy and sustainability policy, Iberdrola wanted to activate its employees around the SDGs. With the goal to inspire and engage its 34,000 employees around the world, the SDGs and Me campaign was launched in 2016. This education and outreach program has grown exponentially in strength and impact over the past five years — placing Iberdrola employees in the driver’s seat of action toward the SDGs. Learn more.

As a global logistics company, DP World’s ‘Our World, Our Future’ business strategy identifies Community Engagement as one of its seven business practices, guiding the company in responding to the global challenges of education and social inequality, and climate change. By aligning with the SDGs, integrating a gender focus, establishing comprehensive KPIs, and setting ambitious sustainability commitments, this innovative approach to community engagement is providing DP World employee volunteers with a comprehensive roadmap to creating a lasting legacy around the world. Learn more.

Amplifying the SDGs 15


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

Guided by a commitment to SDG 17, DIRECTV’s (Vrio.) social impact program, Piedra Papel Tijera (Rock Paper Scissors), mobilizes its employee volunteers, business partners and network to support the most vulnerable and forgotten communities across multiple countries in Latin America. In response to the unique challenges of the COVID-19 pandemic, the 2020 programming took the form of a robust partnership with the Global FoodBanking Network to launch “Connecting Heroes” — a program honoring and celebrating those frontline volunteers providing emergency assistance throughout the region. Learn more.

Launched in 2016 by the Singtel Group (comprising Singtel and Optus), Future Makers is a transformative capacity building accelerator program designed to empower social entrepreneurs through capacity building, professional coaching, partnership development and funding. By deploying their employees’ skills and expertise to meet the diverse needs of this community, Future Makers seeks to add strategic value and facilitate social change through support to these innovators to enable positive impact for the vulnerable in society. Learn more.

Inspiring Collective Action 16


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

Driving Catalytic Impact As a mission-led company, Medtronic’s employees are passionate to build healthier communities through volunteering and community engagement. From March 2020 – August 2021, over 16,000 employees engaged in volunteer support for social justice and COVID-19 related causes, totaling nearly 230,000 hours of service. Employees also donated $12.6M, which was matched by the Medtronic Foundation, totaling over $26M in donations. Beyond helping individuals, NGOs, and communities through a moment in time; employees contribute to helping them secure better futures. Learn more.

Pfizer’s Global Health and Social Impact initiatives are guided by the mission to reduce health disparities and address pressing health needs in resource-challenged settings. For over 18 years, skills-based volunteering has been a core pillar of this commitment. Through the company’s Global Health Fellows and Global Health Teams programs, Pfizer colleagues contribute their skills and expertise to help build capacity and strengthen healthcare delivery in low- and middle-income countries, helping to bring breakthroughs to those in need. Learn more.

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

Creating a Force for Good The Power of Service is core to Hasbro’s employee culture. The company’s Global Day of Joy is the annual culmination to a 365-day commitment to engaging employees—Team Hasbro—in service to benefit community organizations. Recognizing that the COVID-19 pandemic would impact what is normally an in-person global activation, Hasbro pivoted to a highly innovative virtual model. Requiring flexibility on the part of all stakeholders, the resulting deeply immersive experiences were an impactful reminder that service to community organizations can take many different forms. Learn more.

Every year, Citi’s Global Community Day, rallies Citi colleagues, alumni, family and friends across 450+ cities and 90+ countries and territories. Since the launch of this annual flagship event in 2006, Citi volunteers have contributed over 5 million hours of service to give back to their communities where they live and work. Traditionally celebrated through in-person events, the global COVID-19 pandemic necessitated a pivot in the approach. The result: “Global Community Day Reimagined 2020”, through which Citi volunteers around the world participated in more than 63,000 volunteer engagements. Learn more.

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 1: MOVING THE NEEDLE

The Ambassadors for Good program embodies the efforts of Anglo American and De Beers Group to succeed in business while contributing to positive social outcomes around the world. The program’s innovative design enables employee agency and empowers self-selected employee teams to take the lead on skills-based social impact projects. Ambassadors for Good showcases how employee-led service projects, that are developed locally and aligned with business imperatives globally, build capacity in employees, communities, and the company itself. Learn more.

Highlighting that companies of all sizes and geographic footprint—local, regional and global—can play a key role in advancing SDG 17 Partnerships for the Goals, Berkshire Bank had a vision to create far-reaching social impact through the Skills for Cities program. Working alongside other businesses and stakeholders, the company developed a collective impact program which scaled the deployment of employee pro-bono talent to advance local community needs and SDG adoption. Learn more.

Igniting Innovation 19


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT

SPOTLIGHT: TRANSFORMING LIVES AND COMMUNITIES — LOCALLY, REGIONALLY & GLOBALLY “The Sustainable Development Goals are for all of us – not just developing nations or the poorest nations. It is the genius of the Goals because they belong to us all. It means we’re all in and need to solve them together.” - Chris Jarvis, Co-Founder, IMPACT2030 | Executive Director, RW Institute

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: ANGLO AMERICAN

The Ambassadors for Good program, now in its fourth year, invites employees of Anglo American and DeBeers Group to support local nonprofits through fixed-term, pro bono engagements. Self-selecting into teams of 2-5, employees identify partner organizations to collaborate with and co-design and deliver a project over a 3-4 month period to address a critical need of the organization. The program’s innovative design enables employee agency and direct action—and empowers employees to take the lead. The Ambassador for Good projects are diverse, including developing a digital marketing strategy to build awareness of LGBT youth services, researching human rights in the shipping sector, empowerment programs for girls in marginalized communities, creating sustainable urban community gardens, and developing leadership development workshops for young migrants and youth from under-represented backgrounds. The program’s flexible framework for employee engagement, coupled with up to three days of paid time off per employee and a cash grant to

organizations participating in the program, creates the ideal environment for linking employee time and talent to advance community building and address needs of local partners. Developed in collaboration with PYXERA Global, a few of the program’s critical success elements stand out as most unique and impactful: •

A project architecture that is firmly grounded and integrated into the organization’s strategy with demonstrated management support and participation

Clear and consistent communications across markets and channels

Scoping workshops create a shared understanding, common expectations, and alignment for implementation

The program has highlighted the importance of teamwork and partnership across functional boundaries. Anglo American continues to iterate the Ambassadors for Good program in order to meet the expectations of an evolving workforce and shifting local community needs. Learn more here.

AMBASSADORS FOR GOOD 2016 - 2020

677

participants/employees from five countries

22

12K+

company-paid hours

229K+ projected beneficiaries

229 projects


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: ANGLO AMERICAN

“Volunteering is important for many reasons – not only for the local communities and organisations that we give our time to. It’s also vital for Anglo American. It helps give us our social license to operate and reinforces the Values that are at the heart of everything we do. And as I’ve personally found, being a volunteer helps reduce stress, put life in perspective and improves mental health.” - Stephen Pearce, Finance Director, Anglo American PLC Executive Sponsor, Ambassadors for Good program

IMPACTING THE

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: BANK OF AMERICA

With its position as a multi-cultural, multigenerational, and cross-geographical organization, Bank of America prioritizes the activation of its 200,000+ employees wherever possible. Its Global Employee Giving and Volunteering Program provides their employees with a suite of opportunities to connect to their communities through hands-on and skills-based volunteering.

In recognition that volunteerism is not a static approach in communities, this shift also empowered employees to “show up” in new ways and encouraged the Bank of America team to think differently about volunteerism. It also provided the opportunity to showcase the company’s new $25 million partnership with the Smithsonian Institution focused on advancing understanding and confronting issues of race and racism and its impact on communities.

In order to ensure that the COVID-19 pandemic did not create a barrier for volunteerism, the company worked swiftly to adapt its employee-facing volunteer opportunities to meet the critical needs of communities and provide accessible onramps to employee engagement. The shift to virtual also made it possible to engage its employees and community partners in new and innovative ways.

In working with the Smithsonian’s Transcription Center, Bank of America employees engaged in a large-scale transcribe-a-thon to make thousands of pages of digitized materials more readable and searchable, increasing accessibility for the stories of women, people of color, and other underrepresented and marginalized groups to be shared.

This included inviting 1,400 existing partners across its U.S.-based footprint to participate in the company’s Better Money Habits workshops. Facilitated by its employee Volunteer Champions, this skills-based volunteer program helps fuel economic mobility for individuals and families who need it most.

Learn more here.

GLOBAL EMPLOYEE VOLUNTEER PROGRAM 2020

1.1M+

hours of employee volunteer service

2.2K+

5.7K

volunteer events, primarily virtual

teammates at Smithsonian Institution Transcribe-a-thon

24

4.5K

teammates as Better Money Habits Volunteer Champions

$65M

directed to communities through employee giving and company matching gift program


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: BANK OF AMERICA

“We have become intentional, and the ultimate purpose of our volunteer platform is to use our people to help solve societal problems through volunteerism.” - Andrew Plepler, Global Head of Environment, Social and Governance and Public Policy

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: BERKSHIRE BANK

Highlighting that all companies—local, regional and global—can play a key role in advancing SDG 17 Partnerships for the Goals, Berkshire Bank had a vision to create far-reaching social impact through the Skills for Cities program. Launched in 2018, in collaboration with Common Impact and a coalition of companies, Skills for Cities seeks to: •

Raise awareness of the Sustainable Development Goals by highlighting how locally relevant projects aligned with the Goals

Ignite and inspire collaboration between businesses and non-profit sector to address critical issues across the city

Lower the barrier-to-entry for businesses to participate in skills-based volunteer engagements

Develop a cross-company, city-wide model for skilled service that could be replicated in other cities

Galvanize ongoing collective action across Boston between businesses and non-profits to meaningfully address the SDGs

Since its inception, the event has evolved, growing to encompass more companies, pivoting to a virtual format due to the COVID-19 pandemic and expanding to additional cities. In addition to expanding the program’s reach and evolving its format, Berkshire Bank has worked to ensure that the focus of Skills for Cities reflects the changing landscape of societal needs, most recently adjusting to ensure a priority focus on supporting racial justice and BIPOC-led nonprofit organizations. In 2020 and 2021, the program effectively pivoted to a virtual engagement, enabling employees to provide critical skills-based support during the pandemic. Since 2018, more than 300 employee volunteers across multiple companies have participated in the program and have reported sharpening collaboration and teamwork skills, innovation and adaptability. The Skills for Cities program reflects regional needs and participation in Boston, New York, and the Midwest. Berkshire Bank intends to continue being a driving force in facilitating these city-wide initiatives in close partnership with the communities where the events take place. Learn more here.

SKILLS FOR CITIES 2018 - 2020

30+

nonprofits assisted

100%

$360K

provided in pro bono services

of volunteers said it was a good professional development experience

26

300+

employee volunteers

95%

of nonprofits said the work will make a real difference for their organizations


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: BERKSHIRE BANK

“If we expect to achieve any one of the SDGs, businesses of all sizes must come together. That includes small to medium sized enterprises that make up 99% of all businesses in the US and employ more than 50% of the human capital. That untapped force for good is one of the main reasons Berkshire helped launch Skills for Cities in Boston to develop a scalable model for impact that brings together stakeholders of all sectors and sizes to address the SDGs in a locally meaningful way.” - Gary Levante, SVP Corporate Responsibility & Culture, Berkshire Bank

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: CITI

At Citi, mobilizing one of its greatest assets—its people—is central to the company’s goals of supporting communities where individuals and families can thrive. Throughout the year, Citi colleagues worldwide apply their professional skills, time and passion by volunteering directly with community partners to promote progress. Launched in 2006, Citi’s annual flagship volunteer initiative, Global Community Day, is the culmination of these efforts—bringing people together through in-person events to give back to the communities where we live and work.

to activities that leveraged employee skills and expertise, such as online career counseling, youth mentorship and literacy programs, colleagues were also encouraged to engage in various acts of kindness. These ranged broadly from preparing food packages, delivering groceries or medications to vulnerable neighbors, making and donating face masks, and writing uplifting letters to frontline health workers and those in isolation. This re-imagination of what is considered traditional volunteering effectively reminded everyone within the extended Citi network that impact can happen on both a large and small scale.

In 2020, due to the global pandemic, there was a need to pivot from traditional in-person activities programming. With a focus on developing an adaptable engagement that allowed colleagues to make a difference in their immediate community— while allowing flexibility to navigate the pandemic’s unprecedented challenges—Global Community Day Reimagined was created. The resulting pivot extended across 5 months, enabling colleagues to interpret how service felt most relevant to them and to the needs of their local communities. In addition

Given the ongoing uncertainty surrounding COVID-19, Citi continues to iterate and adapt Global Community Day, alongside its broader volunteerism efforts, to best meet the needs of its colleagues and extended communities. The focus issue for Global Community Day Reimagined 2021 is one that communities around the world continue to grapple with – Food Insecurity. Learn more here.

GLOBAL COMMUNITY DAY: REIMAGINED 2020

9.8K+

volunteers contributing to the COVID-19 response

63K+

volunteer engagements across 73 countries

100K

SINCE 2006

5M+ volunteer hours

28

service hours

44K+

acts of kindness including supporting COVID-19related needs


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: CITI

“Thanks to the computer equipment refurbished by Citi volunteers, many of our students will be able to participate in remote lessons. The hardware will be used by the educational institutions in Limanowa for didactic and educational purposes. We really appreciate this generous gesture and kindness towards others.” - Władysław Bieda, Mayor of the City of Limanowa, Poland (Citi volunteers refurbished and delivered over 100 computers to local children in need)

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: DIRECTV

Given the high levels of vulnerability and poverty in Latin America, AT&T aimed to address and service the most vulnerable, forgotten, distant and dangerous locations in the region by activating its most important resource: its employees. Through DIRECTV’s (Vrio.) Piedra Papel Tijera program, they bring their skill sets and expertise to positively impact communities across the region.

In 2020, confronting the unprecedented impacts of the pandemic, DIRECTV (Vrio.) quickly identified that economic uncertainty would create immense food insecurity across the region and partnered with AT&T México to expand relief impact reach. To ensure support for emergency food relief efforts and tell the stories of those relentless heroes who provided critical support, the company expanded its perspective on volunteerism to include a focus on outreach and storytelling.

Launched in 2009, the program has expanded across 13 countries, including Argentina, Brazil, Colombia, Chile, Ecuador, Haiti, Mexico, Peru, Puerto Rico, Trinidad & Tobago, Uruguay, and Venezuela. Projects have included refurbishing schools, reconstructing libraries and training facilities, and building community gardens. Since the inception of Piedra Papel Tijera, the company has used its respected reputation in the Latin America region, high visibility, and communication reach as a broadcaster, to engage with partner companies at a local, national and regional level to participate, bringing their own unique expertise to the projects. Prior to the COVID-19 pandemic, there is an average of one Piedra Papel Tijera project underway in the Americas every 15 days.

This program, “Connecting Heroes,” resulted in the delivery of 1.5 million plates of food, delivered by thousands of employee and community volunteers, to affected individuals across Latin America. DIRECTV leveraged its storytelling expertise and broadcast platform to highlight the stories of 32 such volunteer heroes in an effort not only to celebrate the often overlooked contributions of frontline volunteers and also to generate greater awareness and monetary support for The Global FoodBanking Network. Learn more here.

PIEDRA PAPEL TIJERA (ROCK PAPER SCISSORS)

1.5M+

plates of food delivered in 11 Latin American countries via “Community Heroes” employees and community partners

2020

283+

community projects engaged

volunteer “Community Heroes” profiled as part of regional TV campaign

SINCE 2009

14K

DirecTV employee volunteers in 13 countries in Latin America

30

32


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: DIRECTV

“The indomitable spirit and creativity of DirectTV’s employee volunteers are core to the success of Piedra Papel Tijera. The projects, which benefit some of the most vulnerable, distant, and impoverished communities, fuel their genuine and fearless spirit to make a true impact and generate memories that will last a lifetime.” - Sandro Mesquita, Vice President Social Responsibility and Sustainability, DIRECTV Latin America

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: DP WORLD

Community Engagement is one of seven key practices in DP World’s “Our World – Our Future” business strategy—with education, health, oceans, wildlife protection and emergency relief as the key focus areas. Aligning this work with the SDGs, DP World is innovating how its 56,000 employees can leverage their skills and passion to impact their communities.

with the opportunity to tackle tactical logistics of their business while investing in their learning and development. Currently being deployed in Peru, plans are to expand the program to other business units across the Americas. During the COVID-19 pandemic, DP World business units and their employees have:

DP World has embarked on a new and ambitious ten-year global education strategy anchored to helping young people access quality education and relevant skills for the logistics industry. Integral to the program’s success, employee volunteers around the world are mentoring students; hosting career and skills workshops; and partnering with students on internships and vocational training. Launched in 2021 with a KPI of a 50/50 gender split for participants, the program is being implemented on a global scale and encompasses all business units.

provided students with tools to help them continue their learning from home.

equipped hospitals and patients with medical provisions and equipment.

conducted COVID-19 awareness campaigns in rural communities.

For 2021, the company’s goals for Community Engagement include supporting 100,000 women and girls through community projects and reaching 200,000 students through education initiatives. With the belief that employee volunteers play a key role in creating impact in communities, DP World is committed to continuing Community Engagement in an iterative fashion — ensuring it adapts to the changing needs of communities across the globe.

Another component of the Community Engagement portfolio is the Entrepreneurs’ Program, helping early stage entrepreneurs on a pathway to selfreliance. Delivered by DP World employees, it incorporates practical skills development and professional mentorship, providing participants

Learn more here.

COMMUNITY ENGAGEMENT 2020

9.5K

hours of volunteer service

32

825

partners and NGOs supported

46%

of program beneficiaries are female

97.5% of employees agreed the service experiences improved their communication skills


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: DP WORLD

“DP World aims to be a catalyst for the future of global trade and believes that working in a sustainable and responsible way is critical in playing this role. We are committed to corporate citizenship through our global volunteering programs which include engagement in career workshops, mentoring, and other experiential opportunities offered to youth located throughout the world.” - Mohammad Al Hashimy, Deputy Group General Counsel & Company Secretary, DP World

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: GOOGLE

With a commitment to help solve some of humanity’s biggest challenges, Google.org is combining funding, innovation, and technical expertise to support underserved communities. Programs such as the Google.org Fellowship enable Google employees — Googlers — to use their skills and expertise to support nonprofits and civic entities around the world. Through this skillsbased immersion model, employees apply to be embedded for up to six months at nonprofits or civic entities with special projects that need help in computer engineering, data analysis, and artificial intelligence. Launched in 2019, 25 Google.org Fellowship projects are underway or completed, benefiting organizations such as Goodwill in the United States, Medecins Sans Frontières (Doctors without Borders) in France, and Wadhwani Al in India. In 2020, in response to COVID-19, a team of Google.org Fellows worked alongside the Satcher Health Leadership Institute at Morehouse School of Medicine to build the Health Equity Tracker, an extensive data platform that details COVID19’s impacts by race, ethnicity, socioeconomic status, and other factors. By helping to identify

why communities of color have been so disproportionately harmed by COVID-19, the data is enabling researchers to better understand these disparities to inform more equitable response efforts. Google.org Fellows were also tasked with helping NY State respond to the pandemic as millions of New Yorkers were seeking out help for COVIDrelated services. In collaboration with NY State Government Offices, the Fellows built a webbased tool to help residents connect to critical social services by answering a few questions. The app is open-sourced so other states and civic organizations could implement it. Other avenues for Googlers to give back include GoogleServe—an annual campaign which provides opportunities for 150,000 Googlers to lend their time and expertise to nonprofits; a company gift match for personal donations Googlers make (up to $10k/employee each year); 20 hours of paid work time to volunteer; and a $10 donation for every volunteer hour logged. Learn more here.

GOOGLE.ORG FELLOWSHIP

6

up to 6 months full time pro bono

34

25

fellowship projects completed

50K

hours committed by Fellows to COVID-19 relief and recovery efforts


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: GOOGLE

“Now more than ever, it is critical for eligible New Yorkers to have easy access to programs designed to help them and their families in their time of need. This new web application expands our ongoing efforts to provide a stigma-free platform for individuals and families to explore and familiarize themselves with social programs that can make an enormous difference in their lives.” - Commissioner Mike Hein, New York State Office of Temporary and Disability Assistance (OTDA)

IMPACTING THE

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: HASBRO

Hasbro is using its business as a force for good through its brands and philanthropic resources. With the company’s employees having the benefit of four hours paid time off every month to support community organizations and wraparound support provided to its philanthropic partners, an ideal environment is created for linking employee time and talent to social impact.

creative virtual, at-home and socially distanced volunteer projects. Online virtual immersive experience options were developed with the goal to better educate Hasbro’s employees on the profound needs and incredible impact of their philanthropic partners, including Save the Children, Give Kids the World and SeriousFun Children’s Network. In one example, employees were presented with real-life circumstances that many refugee children and families face on a daily basis, with only 15 seconds to make simulated life-altering choices. To make the employees’ participation more meaningful, for every participant in the virtual immersive experience, Hasbro gave a financial gift to the organization.

Hasbro’s annual company-wide day of service, the Global Day of Joy, is the culmination of a portfolio of year-round opportunities for community engagement across 40 countries. Uniting its 6,000 employees—Team Hasbro—this signature day of service unifies around one singular purpose: making the world a better place for all children and all families.

Informed by the adaptation and insights of the 2020 program, the Team Hasbro programming will continue to innovate and evolve to embody the company’s purpose of making the world a better place for children and their families.

With the COVID-19 pandemic presenting a challenge to the traditional in-person Global Day of Joy programming, it provided the opportunity to build innovative solutions that went beyond providing material support to community partners. The result was a comprehensive platform of

Learn more here.

GLOBAL DAY OF JOY 2020

5K

employee volunteers

36

76%

employee participation

105K

children impacted

200+

service projects completed in 40 countries


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: HASBRO

“The extraordinary events of 2020 created unprecedented need in our communities. Hasbro remains dedicated to making the world a better place for all children and their families and our philanthropy is driven by the passion and compassion of our employees, who continued to make a difference through creative virtual, at-home and socially distanced volunteering.” - Kevin Colman, Director of Global Philanthropy and Social Impact, Hasbro

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: IBERDROLA

Recognizing the ambition and magnitude of the SDGs, Iberdrola rose to the occasion and, in 2016, centered the advancement of the SDGs as a core component of its performance metrics. The significance of this required a fundamental commitment to embedding the SDGs through every part of the client, corporate and employee lifecycle. With the belief that employee volunteering is a force for achieving a better world, Iberdrola wanted to leverage the vast potential that their employees could have. With the goal to inspire and activate its 34,000 employees around the world, SDGs and Me was born. SDGs and Me starts with the belief that every person has the capacity to effect change to achieve this shared goal of the SDGs. Iberdrola is now 5 years into its efforts to make the Goals more tangible and translate them into effective action. They are integrated into employee orientation, training and communications, and volunteering and other social impact initiatives are aligned and measured with specific SDGs.

Through the SDGs and Me experience, several best practices came to light: •

Buy in from the company’s most senior leaders is critical to integrating these efforts across the organization.

Efforts should focus on only a few SDGs that are clearly aligned with corporate strategy and activity.

Continuous communication and integration of the key message, wherever possible, is important for employee engagement.

The feedback that Iberdrola receives from its employee volunteers and from the NGOs they collaborate with helps the company influence and validate its efforts. In addition to the over 47,000 hours devoted to SDGs volunteer activities by Iberdrola employees in 2020, there is also an unmeasurable component of the multiplier effect that greater awareness and engagement with the SDGs has on employees, stakeholders and their communities.

SDGS AND ME 2020

34K

employees activated worldwide around the SDGs

volunteer activities advancing one or more SDGs

10K+

employee volunteers engaged

38

511

47K

hours contributed

1.07M+

community members supported


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: IBERDROLA

“The excellent work regarding the SDGs carried out by Iberdrola with its employee volunteers and the training they receive about the SDGs, leads to greater awareness and greater enthusiasm about the projects we develop together—and their contribution to creating a better world.” - José Criado, General Manager, Fundacion FDI

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: JOHNSON & JOHNSON

To unleash the potential and impact of Johnson & Johnson’s global employee base, the ‘Talent for Good’ Employee Engagement portfolio provides opportunities for its 132,000 employees to share and enhance their skills through volunteerism both direct service and skills-based - while playing their part in advancing community outcomes in line with SDG 3, SDG 5, and SDG17. The broad portfolio of opportunities within the ‘Talent for Good’ portfolio, includes WiSTEM²D (Women in Science, Technology, Engineering, Mathematics, Manufacturing and Design) rooted in the belief that women and young girls can be catalysts for healthier lives and communities. Over the past five years the program has engaged over 8,700 employees and reached more than 10.6 million girls in 40 countries. Johnson & Johnson’s Global Pro Bono program, another standout in the ‘Talent for Good’ portfolio, teams employees with selected NGO partners working on the front lines of health. Helping their NGO partners to build organizational capacity, participating employees spend 20% of their time

over a 12 week period working on their project. In the wake of COVID-19, Johnson & Johnson expanded its virtual volunteering opportunities, enabling even more employees to create positive and meaningful impact. With Black Americans experiencing dramatically high mortality rates during the COVID-19 pandemic, Johnson & Johnson announced Race to Health Equity, its bold response to help eliminate health inequities for people of color. This includes a commitment to invest in and promote health equity and more opportunities for its employees to engage in this work through skills-based volunteerism. These programs are rooted by the following company goals to be achieved by 2030: •

750,000 skills-based hours to be donated to NGOs supporting Center for Health Worker Innovation programming

70,000 employees to have participated in community-based Talent for Good programs

Learn more here.

TALENT FOR GOOD

37M

people reached in 60 countries through Talent for Good portfolio in 2019-2020

WISTEM D 2

2015 - 2020

8.7K+ 10.6M+

employee participants

40

girls reached in 40 countries

GLOBAL PRO BONO 2017-2020

13.3K+

in-kind hours by 78 employee participants

27

NGO and community partners


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: JOHNSON & JOHNSON

“A record number of our employees participated in Talent for Good programs in 2020. Their impact demonstrates the inherent value of ongoing employee-engagement programs that direct employees’ talents toward tried-and-true ways to tackle our communities’ greatest health challenges, whether we are living in or out of a pandemic.” - Michael Bzdak, Global Director, Employee Engagement, Global Community Impact, Johnson & Johnson

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: LINKLATERS

With a deeply seeded belief that robust economies and stable communities are dependent upon the existence of clear laws, Linklaters recognized the serious implications of the country of Liberia’s legal system being on the brink of collapse following years of unrest. The country’s legal system is precedent-driven, with judges requiring access to previous case decisions when giving a ruling in a case. A comprehensive needs assessment by Lawyers Without Borders, in consultation with the Chief Justice of Liberia, uncovered a significant foundational need for a Case Index to be developed so that the country’s legal system could start to rebuild. Linklaters, in partnership with Lawyers Without Borders, undertook the significant big-picture project of cataloging over 10,000 cases from Liberia’s 200+ year history. Over the past 12 years, the company’s lawyers and interns have contributed thousands of hours researching Liberia’s case law, writing individual case summaries, and indexing every case for ease of reference. In collaboration with Thomson Reuters

who published the Index, the 12-year journey of this collective effort is a testament to the enduring nature of partnerships. Many organizations would not consider undertaking a program with such a significant scope or such a lengthy runway for completion, but Linklaters persisted through the project. The company developed remotely accessible trainings and databases for its employee volunteers and a comprehensive suite of instructions and templates suitable for largescale volunteer participation. These resources have served Linklaters well in similar projects the organization has committed to given their new capabilities. This extensive undertaking directly contributed to the decision from Linklaters to recognize pro bono volunteering as chargeable time for the purposes of its lawyers performance evaluations, weighing contributions to pro-bono efforts equal to feepaying work in the eyes of the firm. Learn more here.

LIBERIA CASE INDEX PROJECT

10K+

legal cases cataloged from Liberia’s 200+ year history

9.3K+ hours contributed

42

386

lawyers across 18 offices worldwide


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: LINKLATERS

“The Liberia Case Index Project illustrates the enormous potential of strategically leveraged pro bono resources and truly demonstrates ‘best practice’ in long-term sustainability. The impact of distributing the Liberian case digests and index would truly not have been possible without the commitment, vision and skill of a superlative team at Linklaters.” - Christina Storm, Founder & Executive Director of Lawyers Without Borders

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: MEDTRONIC

To support their passion to solve some of society’s biggest challenges, the Medtronic Foundation creates opportunities for Medtronic employees to use their unique expertise through skills-based volunteering. When the COVID-19 pandemic struck, Medtronic employees stepped forward to make a positive impact globally through efforts like: •

Virtual Volunteerism: The Medtronic Foundation transitioned all skills-based volunteering to virtual engagements, resulting in the support of 39 nonprofits in 10 countries with the technical expertise of over 270 volunteers.

Train the Trainer COVID-19 Response Program: In partnership with Project HOPE and Brown University, medically qualified Medtronic employees engaged in a COVID-19 training program for health workers in high-risk countries, resulting in over 3,000 healthcare professionals learning how to better care for themselves and patients through the pandemic.

Healthfinders Collaborative Efforts: While a community health center looked for new ways to care for underserved people during the pandemic, Medtronic employee volunteers helped improve their telemedicine model. This

enabled more than 29 percent of their patient population to transition to virtual video visits. The Medtronic Foundation also supports community engagement programs like: •

Life. Amplified. Inspired by Earl Bakken: A program designed to help patients living with chronic conditions make their philanthropic ideas a reality by providing project resources and inspiration. Employee volunteers supported six-patient led projects to help improve the quality of life for patients during the first half of 2021.

Community Impact Champions: A global team of fully engaged employees who are trained to adopt a transformative approach to lead impactful volunteer projects, and recruit employees to make a difference in the communities where they live and work.

Project 6: A Medtronic-wide kick-off campaign to spearhead year-round volunteering efforts across the company and around the world.

Learn more here.

A FORCE FOR COMMUNITY ENGAGEMENT MARCH 2020 - AUGUST 2021

16K

employees volunteers

39

230K

hours of service for social justice and COVID-19 related causes

nonprofits in 10 countries benefit from virtual skills-based support from 270 employee volunteers

44

3K

healthcare professionals trained in COVID-19 response

$26M+

in combined donations from Medtronic employees ($12.6M+) and The Medtronic Foundation (13.4M+)


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: MEDTRONIC

“Volunteering during stressful times like living through a pandemic, racial reckoning and an onslaught of global disasters, is one thing we have control over. Medtronic employees are no exception. They have stepped up in creative and impactful ways, selflessly using their skills and no-how to give back to their communities around the world. Witnessing Medtronic’s Mission in Motion through our employee’s gives me hope and faith in humanity.” - Dr. Sylvia Bartley, Senior Global Director, The Medtronic Foundation

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: PFIZER

People are at the heart of Pfizer and for its colleagues, living the company’s Purpose — Breakthroughs that Change Patients Lives — extends well-beyond the workplace. By offering comprehensive colleague engagement programming and resources, Pfizer is empowering them to create community impact where they live, work, and beyond. The company’s Global Health Fellows (GHF) and Global Health Teams (GHT) programs place Pfizer colleagues on skills-sharing assignments with key partner organizations to help strengthen local health systems and support progress toward the UN Sustainable Development Goals. Colleagues from around the world, with diverse professional backgrounds – including research, supply chain, medical, market analytics and more – share their expertise with partner nonprofit organizations. GHF launched in 2003, followed by the addition of GHT in 2010, enabling the Pfizer volunteers to help address health issues and support health systemstrengthening initiatives across the globe. To date, 650+ colleagues have volunteered approximately 400,000 hours supporting projects in 51 countries.

In 2020, with the onset of the COVID-19 pandemic, Pfizer implemented its first part-time virtual GHT to continue to offer pro bono assistance to nonprofit partners that were serving vulnerable communities during the pandemic. Participating Pfizer colleagues shared their expertise, virtually, for approximately three hours per week over the 10-week project period from September to mid-November 2020. Pfizer volunteers included 51 colleagues from 11 Pfizer country locations. Colleagues provided targeted pro bono consulting support to 10 nonprofit organizations, helping them to address challenges they were facing in their operations or explore new opportunities for their programming. In addition to the GHF and GHT programs, Pfizer encourages its colleagues to support causes and organizations that are meaningful and important to them. Through the Give Forward program, colleagues can access online tools, programs and rewards to create a positive and lasting change in their own communities.

GLOBAL HEALTH FELLOWS & GLOBAL HEALTH TEAMS

650+

colleagues have served on projects in 51 countries since 2003

400K+

hours of pro bono volunteer service since 2003

46

100+

partner organizations served since 2003

51

colleagues on virtual GHT projects supporting 10 nonprofits during COVID-19 pandemic


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: PFIZER

“We take great pride in our skills-based volunteering programs. They demonstrate the power of partnerships and how together, colleagues and the nonprofit organization they volunteer with can tackle and address complex global health challenges for underserved patients around the world” - Darren Back, Vice President, Global Health & Social Impact & Executive Director of The Pfizer Foundation

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: PWC

Skills for Society is part of PwC’s broader efforts to stand up against societal racism, bias and discrimination through employee activism. This program provides every employee the opportunity to enact change at scale by dedicating 40 hours of paid volunteer time to work on issues ranging from equity and access in education, healthcare, economic empowerment, public safety, civic engagement, and climate. Pro bono and skills-based volunteering has long taken place at PwC and underpins the company’s purpose, to build trust in society and solve important problems. Building from this foundation, PwC launched phase one of Skills for Society in 2018 to a handful of offices, leveraging pro bono projects as a way to accelerate digital, leadership and professional skills. In 2020, Skills for Society was made available to all PwC employees in the US and Mexico. PwC provided a variety of ways for employees to get involved that complements their availability and importantly – their personal

purpose. Employees are taking action through pro bono projects, problem-solving workshops, nonprofit board service, mentoring, teaching digital and career skills and more. Given the flexible nature of PwCers, they were uniquely positioned to deliver Skills for Society experiences during some of the most challenging times during the COVID-19 pandemic. With 12,000+ employees having helped 4,000+ nonprofits since June 2020, the Skills for Society model creates a flexible and scalable approach to delivering innovative solutions that help make a meaningful difference in the world. With shared outcomes serving as a core tenet of the program, employees not only advance their own skills but also are at the center of building trust in their communities by bringing together the people, capabilities and technologies to deliver impactful solutions. Learn more here.

SKILLS FOR SOCIETY SINCE JUNE 2020

4K+

12K+

nonprofit organizations benefiting

employees participating

1 WEEK

of paid-time provided to all PwC employees to share their skills and experience with nonprofit organizations

48


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: PWC

“This powerhouse team brought their analytical rigor and creativity. The results of this project will provide iMentor with new analysis and insights that will help inform the work of key stakeholders across the organisation, and help deepen our understanding of our program and its impact. It’s also helped us surface other questions critical to our ability to help students achieve post-secondary success.” - Yalda Nikoomanesh, Managing Director of Institutional Giving, iMentor

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: SAP

A key component of SAP’s Powering Opportunity through Digital Inclusion strategy is the company’s Social Sabbatical portfolio, the largest global pro bono volunteering engagement of its kind. Celebrating its 10th anniversary next year, the program is designed to achieve two key objectives: • Solve concrete business challenges of nonprofit organizations and social enterprises focused on digital inclusion in different markets across the globe, help them run at their best, and support them to maximize their social impact. • Challenge and develop SAP leaders and talent to understand the global consequences of our rapidly digitized world and embrace the idea of life-long learning. To reach these goals, SAP employees are placed in highly diverse teams to dedicate their skills, expertise, and know-how to unique assignments of between two weeks and four weeks in length. Focused on addressing strategic challenges facing NGOs in different markets across the globe, the participants strengthen their leadership competencies, cross-industry sector knowledge, and intercultural sensitivity.

As SAP continues to innovate its global pro bono portfolio, they are taking the learnings from their Social Sabbatical program, to establish new and innovative programs that focus on particular societal issues. One such example is the new Pro Bono for Economic Equity program, which is focused on supporting the needs of Black entrepreneurs. The format of the SAP Social Sabbatical is also being iterated to meet the changing needs of communities globally in response to the COVID-19 pandemic and continue the focus on socio-economic and education equity as this important work evolves. With the belief that no one organization can achieve the SDGs alone, SAP is collaborating with like-minded partners and customer organizations, alongside the public and social sectors, to drive collective impact globally. This thread is carried through SAP’s broader CSR portfolio through a series of ground-breaking social impact initiatives including its collaboration with UNICEF and Generation Unlimited, that are successfully engaging stakeholders in the private, public and social sectors. Learn more here.

SAP SOCIAL SABBATICAL 2012 - 2020

434

client organizations across 51 countries supported by SAP

€19.6M social investment

50

5.9M lives impacted

350K

pro bono volunteering hours

1.3K+

employees engaged representing 64 nationalities with 46% of participants being women


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: SAP

“The SAP team worked on multiple areas like customer support process, organization structure, SWOT, etc. We had our own problem statements on each to scale them for 500 schools and the team has enabled us to go to 2000 schools and will help us to create impact for over 1M students.” - Sharad Bansal, Co-founder & CEO, SRJNA – Jaipur, India

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: SINGTEL

Launched in Singapore and Australia by Singtel Group (comprising Singtel and Optus), Future Makers is a capacity building program for startups and enterprises. The overarching focus of the program is to cultivate social innovation to transform the lives of the vulnerable in a community and support the social services ecosystem. Selected through an application process, program participants participate in the four-month long engagement, receiving wraparound support from Singtel Group through a series of curated modules created to meet the needs of early-stage entrepreneurs. Future Makers connects social impact startups to a variety of resources to support their business growth including skills development, mentoring and coaching, grant funding, and networking. Singtel and Optus employees develop and deliver the modules, leveraging their respective subject matter expertise—and, based on the start-up’s needs share their knowledge and insights through one-on-one mentoring for specific issues.

The content is designed to develop the participants’ personal capacity as social entrepreneurs, enhance their business planning and management skills, increase their knowledge of social innovation, and build technical expertise to test and develop their social impact products and solutions. In 2020, Singtel and Optus Future Makers enhanced the program further by adopting a shared value approach that aims to facilitate collaborative opportunities—including within Singtel and Optus businesses—that unlock business outcomes and scale social impact for the start-ups by addressing SDGs 3, 4, 8 and 10. As an outcome, many Future Makers have indicated improved personal and social innovation capability, secured new funding from government and other corporations, grown their reach and user audiences and helped scale the Future Maker solutions in multiple countries across Asia Pacific. For more information, please visit the Singtel and Optus Future Makers websites.

FUTURE MAKERS

52

$2M

Future Makers supported in Singapore and Australia

invested in grant funding

66.7%

100

of alumni start-ups secured additional funding, new product development and/or expanded distribution channels

52

2016 - 2020

employees engaged as mentors, coaches, presenters and evaluators


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: SINGTEL

“My experience of AIBLE teaming with Optus, as one of their Future Makers, was both educational and inspirational. Mentored by the experts and connected to relevant stakeholders was what we needed as a start-up to get going. Optus’ focus on shared value influenced me to change to increase our own impact. This change moved our passion in the right direction. Keep it up Optus — we are with you!” - Narelle Priestley, AIBLE, Optus Future Makers 2020 Finalist

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: TCS

At Tata Consultancy Services (TCS), the company believes in building greater futures by connecting people to opportunities in the digital economy.

In response to COVID-19, TCS Empowers is working to reimagine programs through a digital-first approach, designing and launching digital hubs to democratize access to programming.

The company’s corporate social responsibility program—TCS Empowers—is creating innovative and equitable solutions to real-world societal challenges, especially for women, youth and marginalized groups.

As educators grappled with virtual learning during the pandemic, IMFIS offered year-round support through its Learning Leader Ambassador Program working with 190 educators from schools across North America, UK and LATAM—in addition to sharing distance learning activities that teachers of any subject, grade, or student population could immediately put into action.

Two strategic global programs under the umbrella of TCS Empowers, Ignite My Future in Schools (IMFIS) and goIT, harness the skills and expertise of a diverse network of TCS employees to help build supportive and inclusive pathways to STEM careers: • Ignite My Future in School (IMFIS) is a pioneering initiative transforming the way students learn through computational thinking, a foundational skill for 21st century success. •

The pandemic demonstrated the critical role learning continuity played while also highlighting the need to build strong support systems. In response, goIT transitioned to three models of delivery while keeping the core curriculum intact – volunteer driven engagements in-person or virtually; goIT Online ensuring seamless year-round connects with students; and SDG focused monthly challenges that encouraged students to create solutions based on SDGs.

goIT helps prepare students for the STEM careers of tomorrow by learning how to use design thinking and technology to solve real world problems.

Learn more here.

IGNITE MY FUTURE IN SCHOOL

1M+

2017 - 2020

pro bono value of education modules saving educators 100 hours annually on developing lesson plans

K-12 students and 20K educators in the U.S.

96K+

students impacted by goIT, developing 23k solutions

54

$1M+

goIT

2009 - 2020

80%

of students showed improvement in design thinking skills and 70% showed increased empathy


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: TCS

“Our purpose is to connect people to opportunities in the digital economy and that mission is central to the way we operate as a business. Crucial to our engagement model are our associates who are dedicated to supporting our community programs, partnering with nonprofits, and creating the digital solutions we need to create a meaningful future.” - Balaji Ganapathy, Chief Social Responsibility Officer, TCS

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: TD BANK

With a commitment to driving change that will enrich the lives of its customers, communities and colleagues, TD Bank’s Ready Commitment is a multiyear, global initiative with a target of C$1B in community giving by 2030. Knowing how beneficial having an engaged workforce is, and to bring the TD Ready Commitment to life for colleagues, TD launched the TD Ready Commitment Network— designed to make it easy and convenient for all of TD employees across North America to engage with their communities.

person and virtual volunteering projects, promoting individual acts of volunteerism, and listening more to the company’s nonprofit partners so that TD volunteers are addressing their most pressing needs. Tantamount to this strategic commitment to communities is the company’s work to create a more informed and empathetic workforce. In 2020, in response to COVID-19’s impact on nonprofits and societal recognition of the prevalence of white supremacy, the TD Ready Commitment Network created space for TD employees to learn more about issues of racial inequality. Through the ‘Addressing the Impacts of Anti-Black Racism’ Portal, employees are provided with education, resources and guidance to be more actively antiracist and to advance their own skills—building and empathy development making them better neighbors and better colleagues.

The TD Ready Commitment Network is advancing employee engagement opportunities and seeking to increase employee volunteerism that support TD’s four identified interconnected drivers of change— Financial Security; Vibrant Planet; Connected Communities; and Better Health. These programmatic on-ramps— volunteering, giving & fundraising, community leadership, learning and group experiences—allow flexibility for TD employees to customize their efforts to causes that feel most relevant to them. The broad range of opportunities include increased community leadership and board opportunities, hosting in-

Learn more here.

TD READY COMMITMENT 2020

1.2K

community organizations participated

417

employees volunteered over 80K hours

TD Volunteer Grants to community partners

56

2.8K

80K+ volunteer hours

23.5M+

donated from TD’s Employee Giving Campaign to local partner organizations


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: TD BANK

“This year, we worked with TD staff volunteers to develop financial literacy workshops for our She Be Lady programming covering five different topics important to our audience. I am grateful for the collaboration with the TD staff on the presentation and workshops and look forward to how we can continue financial education for our audience throughout the year with TD volunteers.” - Chinedu Ukabam, Creative Director, SUPAFRIK

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: UPS

UPS’s philanthropic approach is fueled by its extensive ecosystem of partnerships, a collective action approach to social impact, a human capital strategy that mobilizes UPS employees (UPSers) for good — and centers on delivering HELP where it’s needed most. •

teach the curriculum covering topics ranging from e-commerce, warehousing and custom regulations. To support communities of color, UPS has committed an additional one million employee volunteer hours.

Health and Humanitarian Relief. By contributing pro bono logistics expertise to NGO partners, UPS employees (UPSers) are helping to manage and streamline the equitable delivery of vaccines. They are promoting awareness of Human Trafficking in communities through a collaboration with Truckers Against Trafficking, and working to address road fatalities as the leading cause of death for young people. The UPS Road Code® Teen Safe Driving Program mobilizes a network of skilled UPS drivers to educate teens on safe driving practices, with 76,000 Road Code graduates across 9 countries since 2009.

Local Community Engagement: Activating the talent, passion and expertise of its employees, UPS is building on the 21.7 million hours contributed over the past 10 years with the goal of 30 million volunteer hours by 2030 to deliver systemic impact.

Planet Protection: To advance environmental justice and a sustainable world, UPS has undertaken a goal to plant 50 million trees around the world by 2030. UPSers and the company’s network of partners are playing an active role in achieving this goal, with 17.9 million trees already planted.

By collaborating strategically with its global network of partners and activating UPSers around the world, UPS is scaling and amplifying this impact globally.

Equity and Economic Empowerment: UPS’s Women Export University public/private collaboration aims to create more opportunities for women entrepreneurs to achieve economic equality. Leveraging their expertise, UPSers

Learn more here.

UPS SOCIAL IMPACT 2020

1.2M

employee volunteer hours

50M

people impacted

4.3K

organizations supported in 170 countries

2010 - 2020

21.7M

employee volunteer hours

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17.9M trees planted


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ COMPANY SPOTLIGHT: UPS

“In 2020, by collaborating with partners and engaging our workforce—globally and locally—our efforts to provide humanitarian relief, advance equity and inclusion, support communities and protect the planet improved the lives and increased the well-being of 50 million people around the globe.” - Nikki Clifton, President of Social Impact and The UPS Foundation

SDG FOCUS AREAS

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 3: IMPACT CHAMPIONS

S E C T I O N 3 : I M PA C T C H A M P I O N S F O R I N T E R N AT I O N A L D E V E LO P M E N T With the goal to bring companies together to mobilize their people as a force for good in international development, Impact Champions for International Development (Impact Champions) was created by IMPACT2030 through a collaboration with the United States Agency for International Development (USAID). This virtual Global Pro Bono initiative, which is managed by PYXERA Global, enables employees to align their passion and purpose with strategic opportunities to make social impact from anywhere they have a digital device. Employees participating in Impact Champions collaborate with other corporate professionals from across a broad range of industries. Together, in virtual teams, they work to apply their business, technology and operational skills to support selected Power Africa partner organizations with building capacity and enhancing operational performance. By introducing new perspectives as well as improved and updated business practices, the teams are having a transformative impact on microgrid and energy access for rural populations in East Africa. The contributions from the inaugural cohorts in 2021 included: • Creating a prospect customer vetting process for HelloSolar, a decentralized off-grid solar energy solutions provider committed to improving the quality of life of rural communities in Ethiopia by facilitating access to sustainable energy and connectivity through affordable PAY-as-you-go solar systems. • Standardizing and improving the operating processes, including a Business Process Management and Quality Management System, for Pawame. Operating in underserved communities in Kenya, Pawame is transforming the lives of individuals and communities through modern energy access. • Developing an IT architecture plan and specific software recommendations for Simusolar. Operating in Tanzania, they provide and finance accessible, affordable, and energy-efficient equipment designed for off-grid businesses in Sub-Saharan Africa. Interested in engaging your employees in this opportunity? Participating employees contribute between 5-8 hours a week of virtual pro bono expertise over a 12-week period. USAID’s support means that companies of all sizes can participate in this type of global programs the cost to participate is $1,000 per person, which includes pre-program preparation and support throughout the 12-week engagement. Learn how your employees can participate here.

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 3: IMPACT CHAMPIONS

“Impact Champions for International Development is a unique platform, bringing together different companies and targeting their employees’ expertise to open up access to sustainable energy systems in East Africa. This type of cross-corporate collaboration is what we need to see meaningful systems change.” - Deirdre White, CEO, PYXERA Global 61


TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 4: MEASURING OUR IMPACT

A shared understanding of how to measure our individual and collective impact on the SDGs and the world.

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ SECTION 4: MEASURING OUR IMPACT

S E C T I O N 4 : M E A S U R I N G O U R I M PA C T “A key component of the IMPACT2030 resources portfolio is the work we developed with our network of partners to create a shared understanding of how to measure our individual and collective impact on the SDGs and the world.” - Grady Lee, Co-Founder IMPACT2030 | CEO Give To Get

The IMPACT2030 foundational Impact Measurement Framework was developed as a building block for the private and social sectors to align on how the time and skills of employee volunteers are valued. It enables companies to advance beyond tracking the number of hours contributed through their employee volunteer programs, to being able to measure outcomes and impact of the company’s contributions to the SDGs. Access the open-source Practitioner’s Guide here. Developed to determine the best measures of human capital investment, specifically in terms of impact on the SDGs, the IMPACT2030 Social and Human Capital Metrics Index puts a marker down on what is important when investors evaluate companies on how they both invest in their most important asset — their employees — and human capital in society. Access the open-source Metrics Index Guide here.

“We believe that any stakeholder examining performance through this lens will gain real insight into human capital investment — and thus the ecosystem may enjoy greater clarity on a vital aspect of the SDGs.” - Evan Harvey, Global Head of Sustainability, Nasdaq Chair, IMPACT2030 Metrics Council

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TRANSFORMING LIVES AND COMMUNITIES: A REPORT FROM IMPACT2030 //­ PHOTO CREDITS

P H OT O C R E D I T S We are very grateful for the generosity of our partners for enabling IMPACT2030 to leverage their images to showcase the transformative impact of employee volunteer service. Cover Page (Top to Bottom L-R)

Page 23: Anglo American

Johnson & Johnson

Page 25: Bank of America

UPS

Page 27: Unsplash/Maxime

PwC

Page 29: Citi: Global Community Day

DP World

Page 31: DIRECTV

Johnson & Johnson

Page 33: DP World

Bank of America

Page 35: Google

PwC

Page 37: Hasbro – Global Day of Joy

TCS

Page 39: Iberdrola

Iberdrola

Page 41: Johnson & Johnson

Page 2: UN Photo/Manuel Elias Page 5: Unsplash/Amy Humphries Page 6: DP World Page 10: TCS Page 11: UN Photo/Manuel Elias Page 12: SAP Page 13: Johnson & Johnson Page 14: PwC Page 15: Iberdrola Page 16: Shutterstock No. 1477336865 Page 17: GlobalGoals.org Page 17: Citi Page 18: Anglo American Page 20: IMPACT2030/Amanda Gentile

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Page 43: John Moore/Getty Images News - A courtroom in Liberia Page 45: Medtronic Page 47: Pfizer - 2019 Global Health Fellow on assignment in Tanzania Page 49: PwC Page 51: SAP/Social Sabbatical Page 53: Singtel Group/Future Makers Page 55: TCS Page 57: TD Page 59: UPS Page 61: Unsplash/Christina @ wocintechchat.com Page 62: UN Photo/Manuel Elias Page 64: GlobalGoals.org


TRANSFORMING LIVES AND COMMUNITIES #Force4Good4SDGs