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A Plan for Crosby Results of a Community Led Plan Exercise with the People of Crosby

June 2011

Funded by:

Carried out by:

Sarabjeet Aujla Muhyedin Dhuh Farzana Khanum 1

A Plan for Crosby Results of a Community Led Plan Exercise with the People of Crosby


Page No 3 8 14 24 26 28

Subject Introduction and background Process Results Evaluation and Recommendations Action Plan Acknowledgments


1. Introduction & Background The following report is based on the community led plan carried out in the Crosby area of Scunthorpe, North Lincolnshire over the last two months. It will focus on the planning of research, the methods used to carry it out, the various demographic groups that were approached and their views on how to develop the Crosby area. The report will also discuss any setbacks that arose and the conclusions on the results that were gathered from the communities as well as the effectiveness of the research methods used.

1.1.1. Community Led Planning Community Led Planning (CLP) enables communities to research and debate the needs and aspirations of their area, as well as taking responsibility for making things happen. CLP aims to equip local communities with the skills and knowledge to have a control over their lifestyles. The planning refers to the methods used to identify strengths and weaknesses within the area, and then looking forward to how they can be improved further. Methods such as surveys, consultations and interviews are used to gather the relevant information which can be used to identify a pattern in the needs of the community. The most notable difference between CLP and other forms of planning/ research is that there is a more prominent community involvement in CLP.

1.1.2. CrosbyOne & Neighbourhood Management Pathfinder CrosbyOne has been contracted by Crosby Neighbourhood Pathfinder Board to carry out a consultation with the people about their ideas on seeing the area develop. This is an opportunity for people to address their visions of the future for Crosby. Every idea will be collected and reviewed to be used to make Crosby a better place to live.

1.1.3. CrosbyOne CrosbyOne has been formed as a partnership between St. George’s church and a number of community organisations in Crosby in an attempt to bring about change in the most deprived area of North Lincolnshire. Its ultimate aim is to redevelop the site on which the church and community centre currently stand and to build affordable housing and a new and exciting community centre. The directors involved have already progressed to an advanced stage with the plans and are in the process of raising the necessary funds. They are also working towards developing the facilities and activities in an existing premise which will translate into the new building once it is in position. They are developing activities such as youth groups, a local producers’ market, school, holiday craft based activities, a small scale café, fair trade shop and an internet café.

1.1.4. Crosby Neighbourhood Pathfinder Crosby Neighbourhood Management Pathfinder (CNMP) was established in 2005 to be one of the 35 pathfinder initiatives across England and Wales. It was initially set up on a multiple year project, but once the provision of funds slowed, CNMP carried on as a community organisation, registered as a not-for-profit company limited by guarantee. In 2009 the Board decided to change the name to Crosby Neighbourhood Pathfinder.


The aim of CNP is to promote involvement from the Crosby community in terms of their own development and to contribute positively to making Crosby a ”cleaner, safer, healthier and greener” place to live with all residents having a voice CNP engages with organisations within Crosby who have different aims and target various communities, but all work to make the local area a better place to live in. The Pathfinder Board has received a sum of £2,500 from Humber and Wolds Rural Community Council towards the development of this Community Led Plan.

1.1.5. The History Ofof Crosby Crosby was once the third largest borough in what was then a separated version of the Scunthorpe we know today. In the mid 19th century most people residing in the area worked in agriculture. In those times Crosby was mostly controlled by one family (Sir Robert Sheffield of Normanby Hall). There was an absence of social housing in the Frodingham and Crosby areas. However Crosby was known for holding a large population of trades people. Ironstone was discovered in 1859 and most of the areas began to grow. However it wasn’t until 1908 that Crosby began to develop rapidly when mining, smelting and residential development was permitted in the area. In 1936 the five boroughs (Scunthorpe, Frodingham, Crosby, Brumby and Ashby) came together to make the town of Scunthorpe. Crosby became a centrepiece of the town, located near the high street. There has been an expansion in business activity and population since that time.

1.1.6. Crosby Today Crosby is in the heart of Scunthorpe and many people from outside the area access it. Crosby has seen a rise in businesses over the last few decades mainly in the service sector. Crosby and the surrounding area is seen as the restaurant/takeaway centre of Scunthorpe. The biggest business in the area is Sainsbury’s supermarket, which replaced Safeway’s a couple of years ago. Crosby is home to a number of pubs and clubs. There are also a number of schools in and around the area – St Lawrence Academy High School, Foxhills School Technology College, Crosby Primary School, Henderson Avenue Primary School and Scunthorpe Church of England School. The population in Crosby has been steadily growing over a number of years. The most notable change in recent times is the increase in diverse nationalities and cultiurescultures within the area. Residents include those from Pakistani, Bangladeshi, Polish and Kurdish ethnicities. An increase of the Eastern European community has come about in recent years. This is mainly due to the work opportunities the UK held at the time as well as a heritage Scunthorpe carried in those ethnicities, as there have been a number of Eastern Europeans in Scunthorpe for many decades. The arrival of a diverse natured population has led to more business creation and the building of several religious temples and cultural clubs within the area. However Crosby does not have the reputation that many would hope. It is known for having high crime rates, lack of jobs, drugs abuse and poor infrastructure. That is why the Neighbourhood Pathfinder was established for the area. Crosby is in the top ten out of around 8,000 of the most deprived wards in England. Organisations such as Crosby Community Association and more recently CrosbyOne have been established to support the local communities. Crosby being so close to the town centre is also home to a large number of voluntary organisations, incoudingincluding Voluntary Action North Lincolnshire itself. ThyeThey have not been covered in this study as most of them cover the district as a whole but they need to be noted in terms of what they add to the area. Crosby Employment Bureau helps with employment issues by providing training and direction.


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SHREC (South Humber Racial Equality Council) provides support for ethnic communities within the area. MYO (Madani Youth Organisation) and Madani Community Development Foundation for Girls and Young Women both reach out to the youth. There are also many residents and tenants associations along with Neighbourhood Watch Groups.

1.1.7. Previous Research There have been a number of research initiatives set out in the past within the Crosby area. The Crosby Neighbourhood Pathfinder has been involved in research projects which looked into; • • • • • •

Housing Regeneration Health Employment Education Community Safety etc

Research in these areas consisted of interviews with local people and organisations, consultations, questionnaires and public events. Data collected previously has the informed the direction for research, for example in 2001 to 2005, the population of the BME (Black & Minority Ethnic) communities in North Lincolnshire grew by a third. This increase confirmed the need for translation support in areas such as health and employment, as well as an understanding of cultures and lifestyles so that the BME communities can be engaged appropriately.

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A number of support groups have gathered data with a view to improving the welfare of the community in areas such as employment and community safety. Crosby Employment Bureau was established in 2003 to help people access training and employment. The Lighthouse was later set up by New Life Church in response to issues of homelessness and food poverty.

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There was also research involved when setting up the Advance Crosby Regeneration project, which would address issues mainly in the infrastructure of the area. It was important that the community were familiar with the project and the impact it would have. The results were positive, showing the communities willingness to receive information about changes to them and those around them. These are just a few examples of previous research which have led to development in Crosby. However there are still communities within Crosby that can input their time into Crosby and learn what the area has to offer.

1.1.8. The Reason We Carried Out This Research In response to research initiatives have been set up but there are still gaps in the Crosby area. Despite the amuntamount of formal research that has been carried out over the years, there is still a gap in information about Crosby. The main reason for this research is to address the negativity that has spread throughout Crosby because of its problems. During these difficult economic times it is important that residents feel the area is heading in a direction which will see more integration and opportunities in a variety of sectors. It was also evident that the self esteem of young people in the area needed to be focused on.


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Another reason for this research was to test the effectiveness of new methods of approaching the communities. The research wanted to concentrate on the positive assets within Crosby rather than dwell on the negatives which have been the outcome of more traditional consultation methods (refer to Section 2).

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Greeson Hall (above) was used as headquarters for our research

1.1.9. Parish Councils (Local Councils) During our research we have presented an idea to the public in Crosby and asking for their views. The idea involves parish councils (which can be called local councils in order to escape confusion in relation to churches). We feel that parish councils could have a positive effect on Crosby.

1.1.10. What is a Parish Council? A Parish Council is a type of local authority which is made up of elected bodies. Civil Parishes consist in towns, villages and neighbourhoods as a local democratic unit with the ability to raise tax. Parish Councils are known as the cooperation of the area they resides in, as they break down communication barriers by being accessible to the local community only. Formal powers are granted to parishes such as providing allotments, caring for local parks, protecting rights of way, providing community centres etc, and, and duties to improve quality of life within the area. These duties can be carried out, by the Parish Council themselves or by charities and volunteers, through built up funding. Elections for positions in Parish Councils are held every four years. The community elect representatives onto the parish council and can also attend meetings. Therefore communities control Parish Councils. Their ultimate aim is to improve the area in which they live. The Localism Bill was introduced to parliament on 13th December 2010. The aim of it is to shift power away from the government and into the hands of individuals, communities and councils. It works to promote democracy by breaking down bureaucracy. The Localism Bill is a matter of trust of the people, by giving them responsibility for the changes that occur in their lives.


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2. Process It was crucial that we found the right opportunities to reach communities of different demographics, so we outlined plans to ensure that we could talk to as many as possible. The aim was to obtain a wide range of views which could be collated to produce an action plan with which the majority of people would be satisfied. The main groups we engaged with were; young people, middle aged and elderly of the following communities: White British, Polish, Kurdish and BME. We spoke to other communities when opportunities arose.

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2.1.1. Research Methods It was decided from the start that the research would be aimed at obtaining what people in Crosby thought was positive about the area, i.e. asset based research. This approach has not been used before so it would be interesting to see the results that arose from positive feedback and the opportunities that could develop from them in the future.

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Instead of asking people to come to us (which had been difficult in the past), we decided to try to reach them in places where they normally gather. However we did not totally disregard the method of recruiting groups to come to us.

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At first we decided which research models would be most appropriate for the task;

2.1.2. Questionnaires Questionnaires were appropriate for talking to people on a one-on-one basis. This could potentially show a pattern of the views of different groups of people as well as showing if views were different among groups and the possible reasons for this. The questionnaires had the standard tick boxes to confirm age, sex, ethnicity and where the data was collected. There were also boxes where people’s a) positive views and b) future vision of Crosby could be written. Attached to the questionnaire was a small sheet which asked if the individual thought the idea of a parish council for Crosby was a good one.

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2.1.3. Asset Mapping The most essential form of research we used was asset mapping. During our training on research we were given a demonstration of a number of models all designed to obtain positive opinions from the public.

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Before we began our research we used one of the tools ourselves to give us a better insight of Crosby. We used a large map of the Crosby area and jotted down all the community organisations, places of worship and other relevant public places. This was also used to show others the facilities available in Crosby.

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We found that one of the asset maps would be most suitable for talks to more than one person. This map required the groups to write what they thought was positive under each heading – People, Groups/Organisations, Events & Traditions, Building/ Environment and Businesses. Using these we could get a clear picture of how much the communities knew about what was available to them. We could also use what people thought was positive and create a pattern of similarities and differences between various groups.


An asset map being carried out

2.1.4. Tape Recordings This method was used when it time was limited, such as when working outdoors and interviewing passers by. This method proved more successful than using asset models and questionnaires. People were notified beforehand that a tape recorder would be used.

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2.1.5. Asset Mapping (Larger Scale) Further on in our research program an idea was developed to reach the communities in a simple yet effective way. We drew several large versions of our chosen asset map and obtained permission to post them up in different community organisations. We explained the model to each organisation, and asked if they would persuade Crosby residents who visited them to write down their thoughts on that specific organisation. This was valuable because we would be able to obtain the community’s perceptions of their local organisations and look at them further to see if we could expand on them. This approached meant we could gather information without one of our Community Researchers being present.

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2.1.6. The Crosby Community After familiarising ourselves with different methods of research it was time to approach the communities. We visited various places where we thought we would be able to engage with different groups.

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2.1.7. Young People When approaching young people it was important to connect with them on their level. This was aided by the fact one of our researchers was already on a friendly terms with most of the youth within the area. We used MYO to connect with the young people; holding talks using the asset model and filling out questionnaires. When talking to young people on the street a tape recorder was used to collect all the information. We found that talking to young people in an informal and casual manner seemed to encourage them to open up and discuss their true feelings. We also spoke to young people who were attending the Young People Crosby Mini League, a football tournament taking place at the St Lawrence Academy High School.

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We also engaged with young womenfemales through the Madani Community Development for Girls. A focus group was held and our chosen asset tool was used to gain an understanding of some of the women in the area. It was felt that some women in the Crosby area, particularly those of foreign ethnicities, are much more reserved than the male community. Confidentiality was clearly explained to break down these barriers.

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2.1.8. Older People Because of their involvement in community activities it wasn’t too hard to reach older people. We spoke to those who attended events such as lunch clubs at Greeson Hall, women’s clubs and church services. We engaged with some of the long time Crosby residents when they attended a Sunday church service at St George’s Church. Because we were cutting into their time the situation was difficult to control, however valuable information was gathered by talking to some of the older people individually. We employed a clear and professional attitude when talking to older groups so that they fully understood the aims of the research and the part they could play in the future of Crosby.

2.1.9. BME Communities Reaching the BME communities was essential as they form a large stake of the Crosby community. Places of worship were the most effective way of talking to the Asian communities. An asset map was used in the Sikh Temple to gain an understanding of the perceptions of the Sikh community. It was easier to use asset maps for Asian people in places of worship because there is a strong sense of togetherness between the attendees and they like to discuss their views amongst themselves.

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We also obtained a lot of feedback on Election Day, 5 May 2011, by visiting polling stations. Many different communities, especially Bangladeshi, turned up to vote. We waited outside polling stations and asked people to complete questionnaires, as this was felt to be the most effective way of gathering information. Election Day was useful because voters are generally people who want to exercise their right to have a voice and were able to reach a diverse range of residents.

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2.1.10. Polish & Kurdish Communities We recognised that many of the businesses in the Crosby area were either Polish or Kurdish we toured Frodingham Road with our questionnaires and asset models. Again questionnaires seemed more appropriate; however we recorded people’s views by completing the questionnaires on their behalf. We tried to book a timeslot in the Polish Club, however most events there are private so we weren’t allowed to intrude.

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2.1.11. Community Organisations Further on in the research process the idea of using an asset map on a larger scale was produced. We created several copies of a chosen asset model, which was drawn out on a large sheet. We visited different community organisations; Crosby Community Association, The Well (a Christian book shop), South Humber Racial Equality Council (SHREC), Greeson Hall, Methodist Church, Central Community Centre (CCC), Apna Sahara, Lighthouse, MCDF (Woman’s Club), Active Communities, Credit Union, Greater Grimsby Learning, Foundation For Wellbeing and Crosby Employment Bureau. After explaining how the asset model is used, and how it can benefit both the organisation and the public, we put up the models in each place with permission. We would return to each place to see how many people had filled in the model, and replace it if there was no room left to be filled (could take days or weeks). The model was only to be used for people to write down their thoughts about the specific organisation they were visiting. The specific organisation would also benefit as they would have a clearer picture of what people like about them and maybe build on some of these assets. As for the research on the whole, it was important to see how each organisation is affecting Crosby.


2.1.12. Who Was Involved in the Community Led Plan? The researchers used a simple monitoring form to record who they were talking to. This chart would indicate that they only spoke to eighty four people but they actually spoke to many more in group settings. This gives a picture of the spread of age groups covered in the work. Efforts were made to cover the whole range of age groups, gender, ethnicities and faiths.

Age Group 30



0-10 11-16


17-25 26-50 51-65


66-80 81+




Male 50.6%

Female 49.4%

The monitoring form also gave us an opportunity to keep a check on whether all groups were being involved equitably. At one stage, it was clear that we had far more men than women involved and successful efforts were made to redress the balance as is shown in the above chart.

The following chart shows the range of ethnic groups consulted. There were also two people of Lithuanian origin. One omission that we are aware of is the shortage of people from other Eastern European countries involved. Approaches were made to the Polish club but it is now a place that is no longer used specifically by Polish people.


Ethnicity White British Irish Gypsy/traveller Any other white background mixed ethnic group Indian Pakistani Bangladeshi Chinese other Asian origin Asian British Black African Black Caribbean Arab Black British

Faith 35 30 25 None 20

Christian Buddhist


Hindu Jewish


Muslim Sikh

5 0

People were also asked how long they had lived in Crosby as it is an area known for its transient population. Only one person answered in terms of months. Everyone else measured the time in years; some of them having lived in Crosby all their live. This possibly shows that Crosby is maybe not such an undesirable place to live as many think. It is clearly home to many and the comments made reflect that they live in Crosby out of choice and recognise the many advantages of doing so. “I have lived here for over 23 years and I class myself as a member of the Kashmiri community and feel settled here in Crosby amongst the settled groups so I feel safe. But I feel now the new communities are reluctant to integrate so we don’t have that neighbour atmosphere. Our own existing groups have family ties so that’s why we came to the area but other emerging communities don’t.” “I am Crosby born and bred; I’m proud I’m from the area”. (12 year old white British girl)


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3. The Results Below are the results we gained from our various methods of research. Each holds different weights of views from various communities within Crosby.

3.1.1. The Strengths of Crosby When asking what people thought the strengths of Crosby is, we collected the following;

An analysis of the information gathered by our research produced a list of assets found in Crosby; Residents’ associations

Excellent schools

Family Fun days

Good bus services


Baths Hall

Large supermarket


High level of investment has been made


Memorial Gardens

Proximity to Normanby Park


Nearness to town centre and other facilities

Good green spaces

Well established churches

Zebra crossings

Multi-cultural area

Madani Youth Organisation

“Crosby has some interesting parts, e.g. Sandhills, where rare breeds of sheep are kept.” – George Partridge, member of the Crosby Neighbourhood Pathfinder Board The two points that were mentioned most were the feelings of belonging to a tight community and the closeness to facilities and the town centre coupled with the variety of shops available on Frodingham Road.

3.1.2. Belonging to a Community People talked about the existence of a welcoming environment, Crosby being a friendly place and the nice people who live there. There were descriptions of togetherness at times and a tight community. Many had families living nearby. Some felt that they knew everyone locally. The ‘people’


got several positive mentions. Although the major improvement requested was for better policing, some respondents expressed feelings of safety, free from the fear of violence. The effects of the Neighbourhood Watch were praised for making Crosby feel safer. Diversity and the multi-cultural nature of the area were mentioned several times. The population was described as vibrant. The residents were described as active and hardworking and established communities were seen as an asset to the area. “I can play outside; I feel safe on my own” (10 year old white British boy)

3.1.3. Shops and Facilities Closeness to the town centre was considered important as was the proximity of the hospital. Several people mentioned local amenities and facilities and the variety of shops available, highlighting the good shopping on Frodingham Road. Cheap clothing was mentioned as well as access to entertainment and pubs. The nearness of church, temple and mosques was important to some. Interestingly, some were pleased with the number of green spaces and parks although that came up several times in what people would like to see improved too. Dale Street Park was particularly mentioned as an asset. One interview highlighted the need to make better use of green spaces and there was a feeling that there full advantage was not taken of them. Other facilities that got a mention were the availability of diverse schools nearby. An advantage that was mentioned was the ability to live here without the need for a car. The quality and choice of schools was seen as strength with the Church of England and Henderson Avenue primary schools getting a specific mention as well as Foxhills School Technology College. “All the local amenities such as local supermarkets, schools, hospitals, shopping centres are all nearby within walking distance. People are friendly.” (25 year old Pakistani woman)

3.1.4. Other Strengths Madani Youth Organisation (MYO) was highlighted as a positive in the area by young people. Many interviews were taken there. MYO is a homework club situated in Frodingham Road and one of the few youth facilities based in the area now. It is valued amongst young people. Cheap accommodation in the area was also seen as a plus. North Lincolnshire is one of the areas with the lowest house prices in Britain.

3.1.5. The Vision for Crosby We asked people in our questionnaires what their future vision of Crosby would be. The results are as follows; Better bus services and closer bus stops

More High Street retailers

A cash machine

Better church facilities

No car park charges

More support for local business owners

Better houses and cleaning up abandoned houses


Bigger town centre

More Asian shops

Better roads

Less noise

Controlled traffic area

Tennis court

Park keepers

Better use made of the green spaces

Partnership working

Extra resources for newer communities

Funding for local groups

Drinking zone away from residential areas

Tacking of bed-sit issue

More Neighbourhood Watches

More accessible community centres with provision for young people More car parking areas

Bigger selection of books in the library

3.1.6. Youth Centres By far the greatest need highlighted was for improved facilities for both young people and small children. Many raised the need for youth centres while others asked specifically for a football club for the community, a bowling alley, basketball courts, child friendly areas, a local gym (especially one for women), parenting involvement and intervention work with families. The need for more play equipment was identified together with the updating of existing equipment with trampolines and challenging equipment. A free cyber café was also mentioned. As well as the Madani Youth Organisation and CDF, a number of uniformed groups exist, as does a football group at Henderson Avenue School. However the numbers they can take at any one time are limited in an area of high population.. There is also a feeling that existing community centres are dominated by older groups and that there is an unwillingness to entertain youth groups and provision.

3.1.7. Crime This issue was raised by many despite some stating that one of the positives was a feeling of safety. Good policing and police involvement with young people were highlighted as was the need to tackle racism. A number of people raised the need for less alcohol and drug abuse. An area without litter, graffiti and prostitution was desired by many. The need for cleaner ten-foots was raised. Again, despite some people liking the green spaces available, there were several requests for improved parks and places for ‘kids to go’. The perception of crime was high – “you can’t walk down the streets like you used to, especially Frodingham Road, you feel intimidated”. People wanted ‘a place where people can live and work together in a peaceful atmosphere’.


3.1.8. Unity and Integration There seems to be a feeling that Crosby would be a better place if all nationalities mixed together more, if there were less judgement and less racism with people taking more pride in the area. On the one hand people wanted more community centres and the other people felt that existing facilities could be used better. There is a desire for a more positive atmosphere and ‘for more passionate people’.

3.1.9. Jobs Not surprisingly, there was a desire for more jobs, especially jobs that people can walk to and not out of town on industrial estates. “Crosby is a happy place but could do with a lot more improvements such as • More zebra crossings • More understanding and action from the police because there has been a lot of crime • A cleaner and safer environment (12 year old Asian British girl)


3.1.10. A Local (Parish) Council for Crosby The researchers explained to people they met that there was an opportunity to develop a local council for Crosby that could raise its own precept and develop its own services for the area. They were then asked if they supported this idea. The following pie chart demonstrates the clear split in feelings on the subject. Some of the reasons given for not supporting the idea included; • • • • •

Crosby being too small and therefore not needing it It would make little difference, People have too much happening in their lives to get involved People already pay enough council tax It would add another layer of bureaucracy.

More positively, it was seen as way of bringing communities together especially in such a diverse area. There is still a long way to go in terms of developing a local council in Crosby. This has simply been an awareness raising exercise to test the water for interest.

W ould you support a local council for Crosby?






3.1.11. Community Organisations in Crosby One of the assets of Crosby is the number of community organisations operating there. An asset map was placed in as many as possible encouraging people to give their comments on the strengths of the organisation and their vision for development. The researchers found that they got a fuller response when they were in attendance encouraging discussion and writing. The table below is a summary of the asset maps that were returned to us. If an organisation is not mentioned here, it is because we did not get a completed asset map back from them. The researchers returned many times to some places. It should also be noted that we have only approached community organisations and not voluntary organisations. There are many voluntary organisations based in the area because of its closeness to the town centre, such as Homestart, Victim Support, Age Concern, MIND and MENCAP but their services are not provided by the people of Crosby to address specific issues in Crosby and do not have a user base largely from Crosby. WHY ARE CCA AND HOMESTART NOT MENTIONED ??Homestart is not mentioned because it is a district wide voluntary organisation and not a community organisation. I have inserted a paragraph somewhere explaining Formatted: Tab stops: 3.49 cm, Left

Community Organisation Crosby Community Association

Strengths offered to Crosby • Welfare rights advice and representation • Charity shop • Community development • Office space to let • Successful campaigning body • The people who run it

South Humber Race Equality Council

• The Well

• • • •

North Lincolnshire Credit Union • •

Working in partnership with the local authority and police Providing advice and guidance for diverse ethnicities at the heart of Frodingham Road Giving impartial advice in a friendly atmosphere Provides access to Christian books Fair trade goods and second hand books Providing support to Food Bank and Street Apostles A coffee shop in a clean and relaxing environment Provision of loans and savings services Addressing financial exclusion

Aspirations for the future • Development of the café area to allow food to be sold • More volunteers • More social activities, including days out • Keeping the staff in post • Greater advertising of the service provided. • A secure future • More funding to provide a greater service • Better usage of office space • Greater partnership working

Self sustainability as a businesses used by people across North Lincolnshire Expanding its fair trade products

More influence on lending services in the town


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The Lighthouse

• • • •

Apna Sahara

• • •

• Madani Community Development Foundation

• • • • •

Greeson Hall Community Association

in a town centre base in the heart of the community Accessible to all Good quality Emergency bed and breakfast accommodation Secure and well supervised with tenancy support provided A voluntary organisation providing services to older people from black and minority ethnic communities Translation Interpretation services Drug awareness sessions staffed by people with different language skills working in partnership with a number of statutory and voluntary bodies Based on Frodingham Road in well equipped premises A Muslim women’s group providing Islamic teaching Homework club Healthy eating ESOL Working in partnership with NHS and other voluntary bodies Work from a well equipped building which includes a prayer room and class rooms within walking distance for most families A bright, welcoming community centre staffed by friendly and approachable people providing a good variety of services and some good volunteer opportunities

• •

• •

• •

• •

Centenary Methodist Church

A large, accessible,

Expansion to provide more accommodation A garden area and an extension of services to cover people experiencing domestic violence Curfew removed A secure future in a more central location providing services to younger communities and delivering training to people in local communities

Expansion of classes and services (e.g. with more staff) Providing training for staff in a renovated building Trips to other madrassas

To be better used by local people, offering breakfast and snacks from the café with an outdoor seating area More activities for children and young people Plans for future development along with the church to come to fruition A bigger congregation with


Foundation for Wellbeing

• •

• •

Pakistani Islamic Centre (Women’s Group)

• • • •

Guru Nanak Sikh Temple

• •

multicultural space providing for a range of churches to meet including Chinese, Brazilian and Portuguese with rooms to let for community use and used by a range of groups and organisations for a range of activities Close links with other local churches A Fair Trade church An organisation offering health related, person centred services in calm, clean and friendly surroundings with fully trained therapists Volunteer opportunities Excellent café and good meeting spaces

• •

a choir Increased lettings More youth provision

To expand the premises and continue their innovative approach to health • Developing their holistic approaches • Expansion of catering facilities • Increasing volunteering opportunities • Continue to be selfsupporting Own dedicated room on the Changes to the building first floor of the centre with including; their own facilities • an iconic structure for the mosque Walking distance of most families who use it • extension of the women’s area Access to multi lingual staff • washing facilities for Opportunities to learn funerals Islamic Studies • facilities for older and Opportunities for recent disabled members of the graduates to become community involved in the teaching • more parking space Other activities such as; • outings for parents and children • more teachers of Islamic studies • provision of youth activities Offers a wide range of • Looks to further arouse religious services to those of interest of Sikhism to the a Sikh religion e.g. firework youth through classes and show for Diwali and “Nagar translations for Kirtan” (Crosby group walk) understanding for Vaisakhi. • Expand and create new Youth activities to promote services e.g. opening an youth interest in Sikhism interior shop which sells religious items Provides breakfast and •


• Central Community Centre

• • Madani Youth Organisation

• • •

• • • Crosby Employment Bureau

lunch Open to all ethnicities

Offer support and comfort. “I’ve got nowhere to go and here they offer me support and I feel safe.” – Crosby resident Offer dance classes, a cafe area, room hire (for events such as children’s parties), art groups, bowls, kurling, dominoes, bingo, luncheon club, fibrouyligce and drama Open to all people Friendly staff

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Provide a homework club for young people to offer extra support in a friendly environment Computer classes Internet facilities Sports events such as swimming and football (organised tournaments), badminton Residential activities Archery, canoeing, caving, cycling and abseiling Cultural and Religious Activities

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Staff with diverse skills and experience Friendly and welcoming Transalator / interpretor service Volunteer opportunities Links with Sure Start, VANL, CERT, Fresh start, Cloverleaf, Job Centre North Lincs Council

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To further evolve the social aspect of gathering in the Sikh Temple Re-vamp of toilet area Additional car parking space Improved air conditioning General extension of the centre which will be processed from a 10-year plan

Expanding services and activities for the youth Expansion of building Involve more teachers for homework club Introduce self-defence courses New methods to reach out to youth in Crosby

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To continue supporting people into jobs, training volunteering Offices and catering outlet in other areas Further development of the training centre to be a market leader Provision of further support to young people to help them to gain employment Continue upskilling local people in functional skills such as IT, literacy and numeracy


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“ By me volunteering at the centre it has given me experiencing in Teaching/Training and actually an opportunity with working and helping people. I came to the centre as a volunteer through In-Training for a 3 month placement after my 3 months had completed I continued to volunteer and its been over 5 months and I’m still volunteering, gaining new skills, becoming more confident and actually meeting and learning about the people from the community. I also feel by me volunteering this is definitely a step in the right direction and I know that delivering training in a similar environment is something I want to do in the future� Alex B. Age 21(volunteer at Greeson Hall)

South Humber Racial Equality Council (SHREC)


3.1.12. Crosby Family Fun Day (CCA Multi Agency )

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On the 17th July 2011 an annual Crosby community event was held at Sheffield Park, Scunthorpe. We decided it was necessary to be involved and set up a stall where we could engage with the community about our research. Below are pictures that were taken at the event.


4. Evaluation & Recommendations 4.1.1. Evaluation During the past few months of research in the Crosby area there have been many revelations that can be used to improve methods of contacting and engaging with the communities, as well as improving the welfare of the area and creating new prospects which can be implemented to shape the future of Crosby. These revelations came about through the reactions of the various communities targeted. It was interesting to see the reaction which came about through our change in research methods – being to focus on the positives rather than the negatives of Crosby. It proved a challenge to extract positive views from residents as it is common in today’s society to think negative before positive, e.g. newspaper front pages today are more likely to focus on something negative rather than positive to attract the attention of the public. From our question (on our questionnaire) “what are the positives of Crosby?” we found that the majority of people paused slightly to think before answering, as though they hadn’t thought about it previously. When we asked the question (also on our questionnaire) “what is your vision of Crosby?” we found people answering quickly and focusing on the negatives such as; improving bad roads and cutting down crime. This social trend of negativity was a barrier in extracting positives. Although we knew that positive views could be gained from the residents, it was slightly more time consuming when trying to retrieve them, therefore limiting the amount of people we could have questioned. However receiving positive views from the Crosby residents was a strong part of our objective because we knew it would give our research a fresh dynamic enabling us to discover new possibilities of action that haven’t been thought through before. This limitation of the amount of people questioned through time spent also came about because of our “qualitative over quantitative” approach. We found it more appropriate to gain detailed information (hopefully something new that has never been retrieved in the past) over questioning a majority of people and collecting similar answers. An example of the effect of this approach is when we engaged with communities on the polling day. Two of our researchers stood outside the polling area and talked to people after they had voted. Due to the struggle to think of positives and the process of extracting qualitative information, we found that as two separate individuals/ collective groups were interviewed, many others came out of the polling hall and were not. The introduction of asset mapping was a valuable counter to negative views. By asking people what they thought Crosby offered (in terms of facilities) or what they thought a particular organisation offered, it became a process where they realised what positives were available in the area. Various individuals and groups would come up with different positives, which on the whole would inform others in the area about facilities and general positives available to them. For example when talking about the Madani Community Development Foundation (for women), some people talked about a homework club and healthy eating, which others may not have been fully aware of. This provides people with the relevant information so they can enquire if they wish which may lead to them gaining a service which can prove beneficial for their lifestyles. These asset models were used when talking to groups, so prompted discussions between people which is valuable to promote togetherness within society and is a reliable way of spreading information. An idea arose from a discussion with those carrying out a CLP in Crowle about using the asset tools further to broaden on a wider scale. This idea was to create several large versions of our chosen asset map and visit community organisations with them. After explaining how the models could be


used to help the organisation and the community, and after gaining permission, they were posted up on the walls and collected once a suitable amount of residents had commented on the positives of that particular organisation. Once collected a new one would be posted up. This was very effective as it took no consistent time consuming effort from the community researchers, as the asset maps would be left at the particular organisations. It was also a way for people who visit the organisations to learn about what is offered to them. Not only did it assist the communities, it also gave us relevant information and allowed us to review how much people knew about the support offered to them and what more can be done.

4.1.2. Recommendations It became obvious during the time of our research that many of the community are still unaware of the changes to their community and unwilling to input their own time to help Crosby develop. Residents struggling to think of the positives is one of the core reasons why the area has negative connotations. If these attitudes towards Crosby can be swayed, people may see the good about the area and the potential it has. One of the key revelations of our research was the noticeable lack of hope within society. It is crucial that community workers work consistently to ensure that promises are met and changes are evident. The asset maps used within organisations is a way to present what Crosby has and the changes that have come about. An effective aspect about them was the ability to stay tangible. The vital part of that particular research method was that different organisations were using the same method brought about from us, showing a sense of unity. This unity can be further expanded if community organisations use similar community development methods in the future and promote each other through their own unique services. To gain a more authentic view of Crosby, ways of collecting research prove important. We found when dealing with the young people that tape recording was useful. Some young people on the streets have been labelled as gangs by those around them, and it seemed ideal to use tape recordings to talk to them while they were “hanging around” outside. These young people seemed reluctant to come to scheduled focus groups and events. Tape recordings not only make it easier to converse with them, it makes it easier to extract all emotions from the individuals or groups being interviewed (voice, way of talking etc). This can be furthered in the future by the use of video cameras, not only with young people, but in all types of community gatherings. Tape recordings and video clips allow better analysis. However these must be done only with permission for confidentiality reasons. Though it might prove difficult, more needs to be done to create links between different demographic groups. At the moment there is evident distance between certain groups, such as the elderly and young people. From our research we found that the elderly were intimidated by young people because they hung out in groups (from which the elderly labelled them “gangs”), but young people say that they have nothing to do and are not a gang. This clear misunderstanding leads to a tainted reputation from those outside Crosby, who now think it is run by gangs. Without integration between different groups there will be less understanding. If people understand each other they can work together to contribute to developing Crosby. The residents are the most responsible for seeing growth within their area, however if there are misunderstandings between them they are less likely to work together. In the future, to see events or gatherings with different groups would be the ideal way to look forward.


A sense of unity on the whole, particularly for young people, can be created by creating and promoting more activities. Research at MYO resulted in young people saying they have “nothing to do�. Though there are already activities around, more needs to be done to promote them and most importantly they need to be kept local (as before many sporting events were held outside Crosby such as Quibell Park). Organising trips and sporting events keeps people active and promotes communities engaging with each other. If these events are consistent, they can be used to promote community events and be used to inform people about their area. The most popular recommendation was football, but it is important that a wide range of activities can be delivered. For example bowls can be used for the elder generation. A local gym, which can be used by men and women, was also another popular request. However culture will have to be addressed, as some would not allow men and women to share gyms or even other activities. Yet to have events and facilities open to those of all genders, ages and ethnicities is vital for growth within the communities. Facilities such as youth centres also proved popular particularly amongst the young mothers who need places for their children to be while they are busy. There are currently actions being taken to provide more support for this, as well as adult education. All people of Crosby should be made aware of these new services so that nobody is left oblivious to them. During our research we were rejected by many people, a few saying that nothing would ever change even if they spoke their feelings on Crosby. However when research showed a huge demand for a cash machine in the area, it was looked into further and the communities got what they wished for. This received a highly positive reaction, showing that if action is taken quickly when available, it proves to the communities that changes are being made and brands a positive aura around Crosby. This should be noted in the future for anything that can be implemented in a short space of time. For example, with appropriate funding, the cleaning of streets can be done without any in-depth planning. From our research we were crucially able to not only get a vast range of views from the community, but also analyse their attitudes and knowledge towards Crosby. Using a wide range of tools and speaking to different groups allowed us to see the similarities and differences within the diverse population of the area. We found that all groups were connected in terms of wanting similar changes (roads, activities etc), leading us to believe that integration is very possible in Crosby. Giving the residents more choice in things to do will engage them more with the community, which will hopefully lead to them taking some matters into their own hands and working towards a brighter future for the Crosby area in Scunthorpe.


Action Plan Report finding There is a need for greater provision for young people

There is a desire to bring all communities together and celebrate the diversity that exists in Crosby.

There needs to be greater access to services by and greater provision for women. There is a need for more ESOL provision at different levels Crosby needs a web site of its own.

The Crosby directory needs updating.

Action planned or recommended CrosbyOne has received some funding for Awards for All to run sessions for young people at Greeson Hall during the autumn term There is scope for a partnership to be formed to apply for a new Home Office fund called Community Action Against Crime: innovation fund, which is due to open this August.

CNP has a website called ‘’ I tried to access this without success so am unsure about including anything until it’s clear that it is up and running. Crosby Forward is looking for funding to do this.

Volunteers in local community groups need more support and training. New migrants are going to need more advice and guidance. Greater partnership working between the various community organisations. A more secure future for many organisations. Better use made of the existing community buildings. Better facilities in the many faith buildings in the area. There is sufficient interest to follow up the idea of a local (parish) council for Crosby.


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Questions raised by the report Where does the new NHS building in West Street fit into Crosby developments?

5. Acknowledgements During the course of our research we have engaged with many different individuals and groups who have contributed to our project. We wish to thank them for their input by acknowledging them below; • • • • • • • • • • • • • • •

Crosby Neighbourhood Pathfinder CrosbyOne George Partridge Una Lawson Jackson Pat Day Geoffrey Nelson Alan Barker Ussate Napoleo Scunthorpe Central Library Hazel, Mike and Dorcas from the Crowle Community Led Planning Team Val Ponder Liz Hanson & Janice Tong North Lincolnshire Homes Sally Czabaniuk ALL PARTICIPANT GROUPS OF ASSET MAPPING


A Plan for Crosby  
A Plan for Crosby  

Results of a Community Led Plan Exercise with the People of Crosby