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2009 2010 ANNUAL REPORT

Helping People with Disabilities Achieve Independence!


The ILCWR Vision Vision

Team Work

•T  ogether, Freedom Through Access and Choice

•W  orking toward the good of the whole

Mission To support persons with disabilities by: •F  acilitating individual growth towards greater independence •C  reating opportunities to make informed choices

•B  uilding an integrated community • Developing  mutually beneficial partnerships •C  reating an organizational culture that fosters innovation, humour, flexibility and accountability Welcoming

• A warm and inviting atmosphere •A  ssisting in the removal of barriers to full participation in the community • An inclusive and open approach • I mproving the capacity of caregivers to assist and support them •H  elping to increase the community’s acceptance and integration of them

Values

ILCWR Culture

Justice

•S  howing respect towards others and expecting it in return • A caring and considerate attitude

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Independent Living Centre of Waterloo Region 2009 – 2010 Annual Report

Co

Di g

Tea

umer Choi s n

m w

ce

Dignity/Respect

ity

Justice

Helping people with disabilities achieve independence

k or

• Equal and open opportunities for all

n

• Fairness and objectivity


Message from the President and Executive Director As we reflect on the accomplishments of the past year, we are proud of the good work we do in the community to promote independence, advocate for inclusion, and provide people supports designed specifically to meet their needs. In this report you will read of our many achievements including the implementation of our new and wildly popular Food for Thought program, the successful implementation of a two year Aging at Home program, and the more than two-fold expansion of the number of Beyond Barriers disability awareness presentations.

focus on raising much needed funds to support our programs and in raising the image of ILCWR in the community. These efforts have started to bear fruit as we explore new collaborative program offerings and develop new relationships. The collective leadership of the organization is working together towards ensuring we have an environment that reflects our core values and above all, promotes independence.

Throughout the report we have included quotes from some of the people whose lives we have touched and changed because really, that’s why we exist: to help people achieve independence.

Together we will succeed!

This past year was one of change here as long time Executive Director Fred Kinsie retired and the Board of Directors appointed Bil Smith to take the reins. Under Bil’s leadership the Board looks forward to a renewed

2009 – 2010 Annual Report Independent Living Centre of Waterloo Region

We are thankful to the many individuals that keep our Centre running including the Board, staff, volunteers and especially the consumers.

Sue Morgan President

Bil Smith

Executive Director

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Attendant Services It has been exciting this past year as we implemented a significant expansion in Attendant Services. We continue to look for opportunities to work effectively with our consumers and create partnerships that promote independence. The following statement from a long-term consumer conveys to us at ILCWR what it is we strive for, now and in the future:

waitlist and initiating services for those most in need, in all adding 38 new people to the program. Things remain active and busy at our three (3) Supportive Housing projects. One unit became available this year and we were able to review our waitlist and offer the unit to a new consumer. We continue to advocate for additional space and opportunity to expand our Supportive Housing services.

As in the past, we continue to consider ways where we can promote and excel in offering Attendant Services consis“I am very fortunate to tent with our vision: in partnership with our consumers. The expansion of be a part our service has offered opportunity for of an orus to consider how we work with our ganization willing to be consumers, and how we can increase proactive….. our contact and support. We are presently considering changes to our and knowing administrative and program support the importance roles with the goal to increase Superof partnership in visor contact with our consumers order to overcome and staff members and subsequently difficulties….” increase our communication and The Outreach Team at ILCWR has effectiveness. These changes will been extremely busy after receiving become more evident over the next exciting news of the investment in few months and we continue to ‘Aging at Home’ funding. The Local encourage feedback and input Health Integration Network of Waterfrom everyone involved. loo Wellington committed a total of This past year has been extremely $575,000 annually to the expansion encouraging and our growth will of Outreach Services, the largest in continue into the next year. Once the agency’s history. ILCWR received again, our success is directly attribut$165,000 of this funding this past able to the commitment of our year, with the remaining commitment Attendants and Supervisors as well to come in the 2010/2011 fiscal year. as our consumers who participate By September 2009 the Outreach with us in our efforts. Thank you! Team began to offer service to applicants, carefully reviewing the

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Independent Living Centre of Waterloo Region

2009 – 2010 Annual Report


Community Support Services Peer Resource and Advocacy Another fantastic year has passed for our Community Support Services. We once again enjoyed a great time in Victoria Park with family and friends as we hosted our 3rd Annual ILCWR Family BBQ. In June, our local group of garden enthusiasts was treated to an evening of making planters in our annual Balcony Gardens event. We continue to be involved in the community with some very important initiatives, including our local Transitions Network Committee and Access Waterloo Region. Our work with these initiatives helps shape the system and helps individuals with disabilities get connected to the community. This past year we worked in partnership with the federal government and IL Canada to provide information and support to individuals on the Registered Disability Savings Program. Through this partnership we were able to provide several group information sessions and one on one support, assisting people to access this program.

Food for Thought Through funding from the Ministry of Health Promotions, ILCWR is offering Food For Thought, a hands-on workshop program designed to teach consumers about food buying, nutrition, food handling, and much, much more. Participants leave the sessions with increased knowledge but also recipes and samples of delicious food. One participant said… ”Mmmmm, how could I sum up the experience in one sentence?.....The Food for Thought get together was informative, enjoyable, useful and helpful!”

In the coming year we will expand on our existing programs, focusing on developing new opportunities to help our consumers live independently. 2009 – 2010 Annual Report

Independent Living Centre of Waterloo Region

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Public Awareness and Education Kids on the Block continues to present puppet shows all over our community and we are happy to announce that we added 2 new programs and 3 new puppets to the troupe this year. In addition to the 11 other topics we offer, we now have a

Beyond Barriers picked up momentum, doubling the amount of presentations we gave last year. We continue to train Region staff as well as the Waterloo Regional Police Services, local libraries, volunteer groups and other community agencies. This program offers information about everything from tips for providing service to people with disabilities to preferred terminology, barriers in the community and the law. Through photos, film clips and role-playing activities it is our aim to keep the learning fun and interesting.

Direct Funding

Children’s Mental Health series on the roster. We are joined by Anna Perry; an enthusiastic 11 year old who has Attention Deficit Hyperactivity Disorder (ADHD) and was adopted by her family from South Korea. Also, Abbie Lynch, a 25 year old pediatric nurse with Attention Deficit Disorder (ADD) and Shaun James a teenaged boy who lives with depression. Additionally, we now offer an Asthma program and welcome Scott Whittaker, an active puppet with asthma. ILCWR created a new activity booklet for children aged 6-12 entitled Kids Like Me! It is filled with fun activities, characters to colour as well as helpful information to reinforce the message of inclusion. This booklet will be distributed to audience members of our programs - Kids on the Block, ACCESS 4 ALL or the Speakers Bureau.

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Independent Living Centre of Waterloo Region

For over 15 years, Direct Funding has been extremely beneficial to those who have been receiving the funding. There are currently 30 self-managers on the program in Waterloo Region. The Direct Funding program provides funding for attendant services for those people with a permanent disability. It gives them the opportunity to be in control of their own lives and allows them to be more active members within their own family and community. One woman writes, “You know with this program you feel like you’re a new person…..I thank God for giving me a second chance for living like a normal person again!”

2009 – 2010 Annual Report


Youth in Transition ILCWR now operates three targeted youth groups, each one aimed at assisting youth and young adults to gain independence.

The Teen Program had another full and fun year at KidsAbility, the Waterloo site. The group kept busy with craft nights, spa nights and yoga classes as well they worked on skills such as menu planning, resume writing and interview skills. They also had a visit from a recreational therapist who discussed the benefits of staying fit and gave the participants the opportunity to ride modified bicycles.

The Young Adult Program also had a busy year at the Opportunity Centre. The group participated in a great range of activities from Geocaching, to art attacks, hosting dinner parties

2009 – 2010 Annual Report

and learning about Young Drivers. One of the highlights of the year has been the cooking workshops with Wolfgang Stutz, ILC’s Resident Chef. The Cambridge after school program is held at Glenview Park Secondary. This year, participants had the opportunity to participate in adaptive sports, a computer graphics workshop, and an art project which helped them build animated robots out of recycled materials. Heading into its second year, this group is proving to be of great benefit to young adults living in the Cambridge area. These groups are offered in partnership with KidsAbility, Participation House–Waterloo Wellington, and the City of Cambridge.

ILCWR Believes in advocating for the elimination of barriers and in challenging public attitudes!

Independent Living Centre of Waterloo Region

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Summary of Revenues and Expenditures Year Ended March 31, 2010

REVENUES Waterloo-Wellington Local Health Integration Network.............................$ 5,141,955 Independent Living Canada................... 67,880 Centre for Independent Living Toronto (C.I.L.T.)........................ 74,548 United Way of Kitchener-Waterloo.......... 44,548 Fees for Service.................................. 260,333 Donations, Interest, Miscellaneous and Other Grants............. 63,124 __________ TOTAL REVENUES.............................$ 5,652,388

Source of Funds United Way of KW, Centre for 1% Fees for Service, Independent 5% Living Toronto, 1%

Independent Living Canada, 1%

Donations, Interest, Miscellaneous & Other Grants, 1%

EXPENDITURES Outreach............................................$ 2,587,107 Supportive Housing............................. 2,109,195 Community Support Services................ 249,150 Administration.................................... 683,945 Capital Expenditures............................ 5,342 Depreciation*..................................... 34,392 __________ TOTAL EXPENDITURES......................$ 5,669,131 DEFICIT.............................................$-16,743 *Depreciation is a non-cash expenditure used to depreciate capital assets on the balance sheet.

STATISTICS PROGRAM

SERVICE LEVELS

Community Support Services................. 976 contacts (Information and Referral, Peer Support, Individual Advocacy)

Waterloo-Wellington Local Health Integration Network, 91%

Use of Funds Administration, 12% Capital Expenditures, Community 0% Support Depreciation, Services, 1% 4% Outreach, 46%

Public Awareness and Education........... 4,393 contacts Kids on the Block 75 presentations..... 3,545 contacts Access 4 All 1 presentation........ 45 contacts Beyond Barriers 32 presentations..... 789 contacts Youth in Transition 31 presentations..... 207 contacts Attendant Services Outreach Supportive Housing

178 consumers...... 102,441 hours 38 consumers........ 12,413 days

Supportive Housing, 37%

“I appreciate the support the ILC has offered over the years. It has allowed me to pursue a very rewarding career and comfortable home life.”

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Independent Living Centre of Waterloo Region

2009 – 2010 Annual Report


ILCWR Staff Milestone Staff

Celebrating Significant Milestones

5 years

10 years

Cinthya Ayala Renee Bisch Petula Boyce Beverley Brown Kelley Bruce Aleshia Campbell Jody Fagan Cathy Ingalls Catherine Keillor Tina Mercer Kimberly Sheppard Bernadette White Kathy Wilson

Christina Churchill Peggy Cullen Sean Nolan Margaret Kloostra Jadranka Mocevic Sandra Rowe Angela Stanley Cindy Vos Melanie Wagner

Volunteers

Ken Allen Sue Allen Annie Ariss Taposhi Batabyal Deb Bergey Judy Bruyn Gerard Carmichael Diane Chan Keena Dorian Patti Duke Eltag Elkhalifa Janice Flossbach

Sharron Garrah Justin Gautreau John Griggs James Hunsberger Josh Kortleve Ashleigh Latimer Joan Mazzanti Rhea Meyer Laurie Modderman Greg Moore Sue Morgan Peter Musselman

Ronnie Nelson Lori Price Elizabeth Reuss Paul Saunders Doug Shute Alan Slater Peter Snow Elizabeth Templin Gwen Thrower Stephanie von Schilling

“Going home with the support was the best choice I could have made. I’m getting stronger all the time! Thanks ILC.”

2009 – 2010 Annual Report

Independent Living Centre of Waterloo Region

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Special Thanks to All ILCWR Supporters Donors / Supporters

Janet Allemang Bell Employee Giving Aden and Joanne Bauman Andrea Boehm Susan Braun Beverley Brown Elizabeth Brown Judy Bruyn Loretta and Ronald Burke Mary Cameron Colleen Cameron Diane Chan City of Waterloo Dominc Coladipietro Margaret Cullen Shirley Dueck David and Beth Eby Don and Betty Eby Judy Ebenhoeh Eltag Elkhalifa John Enns Lynda Gardner Frances Girodat Gordon Linkletter Family Fund Mary Karen Gosselink Dale Gourley Angelo Graham Barbara Harvey Linda Huber James Hunsberger Harry Jankura Fred and Nancy Kinsie Kitchener Oktoberfest Lions Club Angela Korn Eileen Krampien Ladies of Redeemer Church Marion Lindner John Lord Manulife Financial – United Way Administration Rick and Nancy Martin The Maycourt Club of Kitchener-Waterloo The McKesson Foundation

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Mennonite Savings & Credit Union Mike Collins – Dundee Wealth Miller Memorial Foundation Roy and Elsa Millington Mr. John and Mrs. Pat Millo Jadranka Mocevic Greg Moore Sue Morgan Lewis and Idella Nafziger Peter and Anke Naus Mildred Nickel Optimist Club Twin Cities Winfred and Phyllis Oswald Francois and Margaret Paré Scott Piggot Emil and Anne Rektor Elizabeth Reuss Ronald and Donna Richardson Jean Schaaf Patricia Schreiter Carol Shantz Karolyn Sine Gerald Slemko Kathleen Smith St. Jacobs Lion Club St. Jacobs Printery Elizabeth Templin Toyota Motor Manufacturing Incorporated University of Waterloo Wallenstein Feed Charitable Foundation Jim and Brenda Weber Dawud Wharnsby-Ali Joan Williams Ross and Evelyn Witmer Al and Anna Woodhouse Stephen Woodworth

Independent Living Centre of Waterloo Region

In Memoriam Donations Barry Armstrong Edward Morgan

Javaid Chandhary Trinity Village Care Centre Joseph Ebenhoeh B  ill and Sandy Chappell Robert Clark Margaret Cullen Sheena Curwood Robert Duncanson Frank and Carol Gould Marg McLellan Steve Mustin Peter Hulme Sue Morgan Helen Shaver Sue Morgan Katherine Soule-Blaser Albert Kaldre Rita Schade Frank Huber Sue Morgan Barbara Morgan Sue Morgan

2009 – 2010 Annual Report


Board of Directors Sue Morgan, President Taposhi Batabyal, Vice President Deb Bergey Diane Chan Patti Duke Eltag Elkhalifa John J. Griggs James Hunsberger Greg Moore Stephanie von Schilling Alan Slater Elizabeth Templin

ILCWR Programs and Staff Executive Director..........................................Bil Smith Human Resources and Finance Director.............Angela Korn Employee Health Coordinator...........................Christina Churchill Human Resource Coordinator...........................Amy Ross Financial Assistant..........................................Tracy Spencer Administrative Assistant..................................Joyce Nieuwesteeg Executive Assistant and Community Relations....Jessica Linthorne Receptionist...................................................Jim Ducharme Community Support Services Director...............Paula Saunders Public Awareness and Education Coorinator........Andrena Lockley Peer Resource and Advocacy Coordinator...........Dan Lajoie Direct Funding Coordinator..............................Lorene Collingwood Peer Nutrition Coordinator...............................Wolfgang Stutz Attendant Services Director.............................Daryl Nancekivell Outreach and In-Home Respite Supervisor.........Cindy Guy Outreach Supervisor.......................................James Downham Outreach Supervisor.......................................Karen Mahovlich Mooregate Supervisor.....................................Allan Russell Shamrock Supervisor......................................Sandy Stauffer Kiwanis Supervisor.........................................RuthAnn Wassing Program Support............................................Leanne Schade Program Support............................................Charlotte Armstrong

2009 – 2010 Annual Report

Independent Living Centre of Waterloo Region

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127 Victoria Street South, Suite 201 Kitchener, Ontario N2G 2B4 Phone: 519-571-6788 TTY: 519-571-7590 Fax: 519-571-6388 Website: www.ilcwr.org E-mail: info@ilcwr.org Charitable #10750 5356 RR0001 This report can be made available in alternate formats, please contact the ILCWR office.

ILCWR Annual Report, 2009-2010  

A summary of the Independent Living Centre of Waterloo Region's activities during the 2009-2010 year including program descriptions, financi...

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