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Guided by our seven core values, IKM is committed to serving healthcare institutions by understanding the healthcare industry and providing architectural solutions that support the changing needs of our clients and a superior user experience. Using a Lean approach and evidence-based design, IKM creates highly efficient designed, high-quality facilities that transform healthcare and contribute to improved outcomes, increased patient satisfaction, and a stronger return on investment.
As members of the Advisory Board Company, IKM accesses predictive modeling tools, analytical research, benchmarking best-in-class examples, and peer-driven insights to serve architecture, planning, and interior design healthcare clients in a manner where decisions are supported by comprehensive evidence.
Since our inception, IKM has enjoyed a reputation for excellence in architectural design and outstanding service to our many clients. Rather than simply completing commissions, we concentrate on building lasting relationships through understanding all the issues surrounding our client's business, placing ourselves in the position of patient, clinician, and administrator and focusing on a holistic approach to the healing process into which the physical environment is intrinsically woven.
Pittsburgh, Pennsylvania
Completion Date: 2020
Square Feet: 90,000
Delivery Method: CM-at-Risk
Project Value: $54 Million
The Cancer Institute at Allegheny General Hospital has become the new home for Allegheny Health Network's (AHN) academic cancer program. The facility embraces and supports a world-class clinical program in a patient-focused, caring setting on the historic Northside campus. The new cancer center streamlines and enhances cuttingedge patient care by consolidating services in a singular location dedicated to providing an unparalleled patient experience in a welcoming, hopeful, and healing environment.
Cancer treatment can be a physically exhausting, emotionally draining trial. Subsequently, the primary design challenge is to house technologically complex spaces dedicated to advanced care in a compassionate and calming building designed to support the patient and family.
The caregivers who work in the facility are passionate about their work and the service that they provide their patients. Their desire was for the building to be an energetic symbol of hope: a dynamic reminder that there is a life above and beyond this illness. The resulting facility speaks of hope and joy.
Pittsburgh, Pennsylvania
National Partner: HGA
Completion Date: 2026 (Projected)
Square Feet: 900,000
Delivery Method: CM-at-Risk
Project Value: $800 Million
This new 18-story inpatient tower for UPMC Presbyterian in Pittsburgh’s Oakland neighborhood will include 624 private rooms and focus on revolutionary and humanizing technology that will enhance patient care. Digital walls will individualize the patient experience, offering virtual physician consultation and access to vital patient information while facilitating connections with family members at home. Plans are also in place to eliminate the confusing hallways that can pose navigational challenges to patients and visitors.
The lower floors of the new tower will house the main lobby area, integrated parking, pharmacy, a dining amenity, family services, a recovery care center, and an intensive care unit. The project will also renovate part of the adjacent hospital building, including the existing imaging suite, operating rooms, and heart and vascular institute. The above eleven floors of new construction are dedicated to inpatient units. Patient rooms will line the exterior walls of each floor, with nursing stations in the center. Connections on the 4th, 5th, and 10th floors provide access to the existing UPMC Presbyterian hospital building. A mechanical penthouse caps the tower.
Pittsburgh, Pennsylvania
National Partner: HOK
Completion Date: 2023
Square Feet: 410,000
Delivery Method: CM-at-Risk
Project Value: $450 Million
IKM was engaged as the healthcare-based program lead to assist with the design of the first vision facility of its kind in the Pittsburgh region. The Mercy Pavilion is designated specifically for patients with limited mobility and vision impairment. The facility is comprised of a four-story clinical base and a five-story research tower.
The clinical base houses the main entry lobbies, an optical shop, retail pharmacy, specialty clinics, staff support areas, eight operating rooms, 32 pre/post bays, low vision clinics, a rehabilitation gym, reseach and teaching labs, and a conference center.
The fifth floor is the first level of the research tower, which includes clinical trail space, administrative offices, research labs, a vivarium, and space for corporate partners. A large exterior stair links the five research levels to foster collaboration among staff.
The interior design of the facility is catered specifically to patients of low or no vision. Special attention was given to contrast, texture, and sound absorption of all finish selections to ensure patients can navigate the building with ease and confidence.
Exterior Photography: © Alan Karchmer
Completion Date: 2022
Square Feet: 360,000
Delivery Method: Design-Build
Project Value: $176 Million
The new freestanding Children’s Hospital on the Ruby Memorial campus of West Virginia University (WVU) Medicine is not just a hospital. It is a facility that supports the delivery of highly specialized care for the kids of West Virginia and beyond.
The main entry of the hospital is a grand, multi-story, light-filled space that welcomes one’s arrival with calming tones and clear wayfinding. It includes places of refuge such as a café, gift shop, multi-faith chapel, and pharmacy. Patient rooms begin on the sixth floor, offering stunning vistas of the mountainous topography. On the seventh floor, the NICU has flexible rooms to accommodate families gifted with twins, triplets, or quadruplets.
The top floor is dedicated to the Family Resource Center. There are spaces where families can have a sit-down dinner, engage onsite daycare, utilize a resource center, and meet and plan in comfortable non-clinical conference and office space.
Staff lounges were given a prime spot on each floor away from the unit and awash with natural light and wonderful views.
Completion Date: 2021
Square Feet: 184,000
Delivery Method: CM-at-Risk
Project Value: $89 Million
The latest addition to the St. Clair Health campus is the Dunlap Family Outpatient Center, located directly adjacent and connected to the existing Mt. Lebanon hospital. This new construction addresses the increase in demand for outpatient services that St. Clair continues to experience. The program accommodates outpatient surgery, condenses other outpatient services, and decompresses the existing building by absorbing some of its hospital-based services.
The IKM design emphasizes a holistic approach to comfort and convenience from arrival; through reception, registration, and medical visit; to departure. The most-utilized services – physical therapy, blood draw, diagnostic imaging, and retail pharmacy – are organized in a central location near the entry to reduce steps and increase convenience. The 6th floor operating rooms are arranged in a horseshoe layout with shared sterile processing, facilitating a significant decrease in time between cases. A café offers respite for family members and staff.
The Dunlap Family Outpatient Center supports the next level of personalized care, offering the healthcare consumer an exceptional experience centered on convenience, efficiency, and quality.
Completion Date: 2021
Square Feet: 163,000
Delivery Method: Construction Manager
Project Value: $70 Million
Crystal Clinic Orthopaedic Center functions as a hospital but serves as a destination. The drive to customize patient experience and advance surgical innovation moved the physician-owned practice to leave their leased space and construct a new facility.
IKM worked with physician leadership to design a hospitality-focused setting that elevates individual experience through careful spatial design and visually rich material pallets. Valet and concierge service greet each guest as they move through the welcome lobby. Patient lounges use generous windows to connect to outdoor gardens and usher light into each gathering space.
The patient room is more boutique lounge than bedroom. Patient rooms are filled with rich, saturated colors, while sliding doors and thoughtful lighting remove the clumsy trappings that are typical to most hospital bedrooms. Patient corridors are home to therapy spaces that embed recovery into the daily activities of the hospital stay. The integration of therapy treatment and recovery into patient care areas accelerates the smooth return to home and normal life.
Lancaster, Pennsylvania
Completion Date: 2004
Square Feet: 340,000
Delivery Method: CM-at-Risk
Project Value: $58 Million
This five-story addition to Lancaster General Hospital provides dedicated patient services for the orthopedic service line that includes surgical services, inpatient units, inpatient and outpatient therapy, and ambulatory care.
The project reorients the front door of the entire facility, creating a new image and changing the focus of care to hospitalitybased. This entrance also interjects a unifying architectural expression that eliminates the cluttered aesthetics of the existing hospital buildings on the campus. The new expression establishes the hospital’s identity as the leader of medical services for the community in the 21st century.
Completion Date: 2016
Square Feet: 320,000
Delivery Method: CM-at-Risk
Project Value: $107 Million
Marking the third and largest phase of execution in their $248 million master plan, WVU Medicine constructed a ten-story tower to address capacity issues and better serve the healthcare needs of all West Virginia residents.
The tower includes construction of 56 criticalcare private patient rooms and 96 acutecare patient rooms. Design of plumbing and structural bays enables acute-care rooms to be converted to critical-care rooms if needed in the future. Each patient floor is organized in three neighborhoods of 8-12 patient rooms. The design promotes staff efficiency with each neighborhood configured to be selfsufficient, accommodating the necessary supplies and equipment. Most importantly, the organization of the neighborhoods allows clinical staff to maximize the amount of time they devote to patient care.
The challenge was to integrate the tower into the surrounding buildings on the campus. Ribbon windows and brick masonry continue the existing design language, while curtainwall glazing and greater transparency serve to move the campus design into the next generation.
Monroeville, Pennsylvania
Completion Date: 2016
Square Feet: 10,300
Delivery Method: Design-Build
Project Value: $2.2 Million
AHN's Forbes Hospital engaged IKM as a trusted partner in the design process immediately upon learning that a new obstetrics practice would increase births at the hospital by 156%. The project involved relocating one of the busiest medical/surgical units and the design of new postpartum rooms that were on par in style, amenity, and size with the existing LDRP rooms.
IKM's design intent was to bring together the comforts of home with the details of boutique hotel in a room that new mothers hope to be transferred to. An increased room size, more spacious toilet rooms, and added family areas encourage all family members to feel comfortable.
The expanded labor and delivery unit was operational just two and a half months after programming was completed.
Completion Date: 2016
Square Feet: 30,000
Delivery Method: Design-Bid-Build
Project Value: $16 Million
Responding to lessons learned from a mass-stabbing event in their community, IKM worked closely with Forbes Hospital to design an elevator tower addition that also included 5,000 square feet of renovated space. This project provided two hospitalsize elevators that are for patient transport only, and serve the emergency department, surgery department, two intensive care units, obstetrics unit, and two medical/surgical units.
The catalyst for the Growth and Expansion Plan, IKM successfully completed the Forbes Hospital emergency department expansion in five phases. This 30,000-square-foot addition and renovation accommodated 29 exam treatment rooms, four trauma rooms, and three secure holding rooms. Project phasing permitted the emergency department to remain open at all times with an established minimum number of exam/treatment rooms available.
Completion Date: 2015
Square Feet: 14,800
Delivery Method: Design-Bid-Build
Project Value: $5 Million
Forbes Hospital, due to its upgraded designation as a Level 1 trauma center, had been experiencing additional need for intensive care unit beds. Its existing medical/ surgical unit on the 6th floor was empty and unused. This project converted the area into a 20-bed intensive care unit.
Each patient room is a private room with an average of 270 square feet of space. Two of the rooms are dedicated for airborne infection isolation.
The unit is divided into four neighborhoods, each with their own central nurse station. There are also ten satellite nurse stations dispersed throughout the unit, one for every two patients. Support spaces include equipment rooms, soiled holding rooms, clean supply rooms, meds rooms, a blood gas room, a dictation room, documentation areas, a multipurpose room, a nurse supervisor office, a staff lounge, restrooms, and a janitor's closet.
Two family waiting rooms allow families to have a degree of separation from each other.
Pittsburgh, Pennsylvania
Completion Date: 2002
Square Feet: 350,000
Delivery Method: Design-Bid-Build
Project Value: $98 Million
Hillman Cancer Center is the flagship treatment and research facility of the University of Pittsburgh Medical Center’s (UPMC) cancer program. The facility has given a physical identity for the University of Pittsburgh Cancer Institute (UPCI), a National Cancer Institute (NCI) designated Comprehensive Cancer Center and one of the country’s leading cancer facilities.
By integrating patient care activities and research endeavors into one location, the design of the Hillman Cancer Center maximizes the opportunities to translate promising research findings in the laboratory into effective new cancer therapies. In addition, the new construction was a catalyst to attract the best and brightest in cancer research to the facility.
Completion Date: 2023
Square Feet: 2,000
Delivery Method: CM-at-Risk
Project Value: $1 Million
Recognizing the growing demand for behavioral health services across the country, AHN's Forbes Hospital chose to dedicate a separate space within their emergency department to provide a safe, quiet, and calming environment for patients experiencing an acute behavioral health episode.
IKM designed the suite with physical and emotional wellbeing in mind to prioritize the patient experience. Calming blue and green tones are integrated throughout, most prominently in the common milieu space which showcases wall graphics depicting a detailed nature scene. Overhead light fixtures are minimized in favor of the soft glow of perimeter lighting to allow patients to recline comfortably and avoid agitation due to excessive glare. All lighting within the space is adjustable for color temperature to mimic the outside world and engage patients’ natural circadian rhythms.
Frameless panes of laminated safety glass break down the barrier between the staff workroom and the patient area, providing unobstructed views while also allowing easy communication via gaps between the panes.
Pittsburgh, Pennsylvania
Completion Date: 2024 (Projected)
Square Feet: 65,000
Delivery Method: CM-at-Risk
Project Value: $32,000,000
Southwood Psychiatric Hospital treats children and adolescents that struggle with emotional, behavioral, and cognitive concerns. IKM designed this three-story addition to accommodate the hospital’s growing need for child and adolescent inpatient behavioral health services. For individuals aged 4-18 who experience severe symptoms of a mental health disorder, the new patient units are designed to help achieve emotional stabilization and a higher level of functioning to decrease the level of care necessary and begin the transition back to their daily lives. Each floor holds a 16-bed unit and a 20-bed unit, for a total of 108 new psychiatric inpatient beds.
Completion Date: 2014
Square Feet: 31,000
Delivery Method: Design-Bid-Build
Project Value: $12 Million
IKM was chosen in a competitive selection process to design a 50-bed addition to William Sharpe Hospital. William Sharpe is a State-run hospital exclusively for behavioral health patients. Though the hospital treats civil patients, a majority of the patients are forensic, meaning they are there by court order. Included in the patient population are those not guilty by reason of mental illness and individuals who are to be restored to competency in order to stand trial. A separate area was created for patients with extreme behavioral problems.
Safety for both the patients and the staff was paramount in the design. The nurse station offers a safe space for staff with views of all indoor and outdoor social hubs. Some outdoor areas are internal to the building to decrease the risk of elopement. Visitors to the addition pass through a secure vestibule into a designated visitors’ area.
Completion Date: 2017
Square Feet: 6,300
Delivery Method: Design-Bid-Build
Project Value: $2.2 Million
In 2016, WVU Medicine decided to expand its operating room (OR) capacity in its existing surgery department at Ruby Memorial Hospital. The program for the interior renovation comprised four ORs – three general and one neurology – with surgical service support spaces including two clean supply rooms, one equipment storage room, and equipment alcoves.
Integration technology was a priority to functionally connect the OR environment. This included patient information, audio, video, surgical and room lights, building automation (HVAC), and medical equipment. Users can easily route audio/visual sources and effectively control surgical equipment. IKM used an OR integration system provided by Stryker that enables surgeons to view images and other information on any screen in the room, control lighting, and view surgery in other places in the hospital.
A modular ceiling system intagrates all ceiling-mounted OR components, including ventilation, filtration, lighting, electrical, and equipment booms, into factory-assembled modules. The installation was quick and simple and saved space above the ceiling.
Pittsburgh, Pennsylvania
Completion Date: 2015
Square Feet: 6,000
Delivery Method: CM-at-Risk
Project Value: $2.4 Million
IKM renovated and upgraded equipment to create an interventional radiography suite at St. Clair Hospital. The project was completed in four phases to permit departmental operations to continue during construction.
Phase 1 of the renovation included the removal of existing equipment and installation of new Siemens Artis Zee equipment in its place, expansion of the existing control room to support the updated equipment, and expansion of the existing patient holding area in place of an underutilized x-ray room.
Phase 2 of the renovation included subphases A, B, C, and D that were broken into separate areas of work, but simultaneously constructed.
Phase 3 included the renovation of the existing fluoroscopy room, leaving existing equipment in place, relocating the control desk, expanding the room size, and installing new finishes.
Phase 4 closed out the project with the construction of four additional patient holding areas dedicated to the expanded interventional program.
Completion Date: 2008
Square Feet: 9,000
Delivery Method: Design-Bid-Build
Project Value: $1.7 Million
Due to our knowledge base of healthcare design, IKM was selected to design a Gamma Knife addition to the Oakwood Center. The first floor of the addition houses the Gamma Knife instrument, one of the most precise radiosurgical devices used by physicians to battle cancer tumors in the brain. The instrument enables very precise surgical changes to be made without the risks of conventional surgery or radiation therapy. The first floor also includes the main reception area, exam rooms, physicians’ and nursing offices, recovery area, and appropriate support spaces.
Located in a serene wooded setting, the twostory addition takes advantage of the natural views with large windows in the waiting area and patient resource center. The second floor includes exam and procedure rooms primarily for the treatment of patients who have been diagnosed with breast cancer. It also includes space for biopsy/stereotactic surgery, recovery, digital mammography, physicians’ offices, and appropriate support spaces such as medical records, storage, and utility.
Completion Date: 2024
Square Feet: 24,300
Delivery Method: Design-Bid-Build
Project Value: $18.8 Million
UPMC Passavant wished to update their Center of Excellence for an improved patient experience. IKM evaluated patient entry flow, waiting and registration needs, and life safety plans in designing this renovation. The front door experience was refreshed with a newly developed design aesthetic and an updated layout to allow patients and visitors to easily and comfortably navigate the center. New signage and landscaping were added at the main entrances to the hospital for a clear and welcoming arrival experience.
The project also included the addition of interconnecting stairs between the main registration area and the cafeteria on the lower floor to create a convenient pathway for visitors and staff. IKM incorporated digital content into the design to prominently display Hospital donors, history, and staff recognition.
Completion Date: 2018
Square Feet: 60,000
Delivery Method: Negotiated Bid
Project Value: $25 Million
The WVU Medicine Rockefeller Neuroscience Institute spans boundaries between research and direct patient care. It is designed to facilitate interdisciplinary research, learning, and treatment for a variety of critical neurological conditions including Alzheimer’s disease, depression, and addiction. The facility also focuses on the advancement of brain research in high-performance individuals such as Navy SEALS, professional athletes, and fighter pilots.
The first floor houses a sleep research lab, a small-animal vivarium, and a new low-intensity focused ultrasound to be used in both human and animal research applications. The second floor of the facility contains administrative offices, wet labs, a display lab for public functions, and spaces to accommodate data analytics and machine learning.
The third floor contains a series of program spaces including a human-performance innovation center, float tanks, transcranial magnetic stimulation, light therapy, and other investigative modalities. Also on this floor are research offices for neuromodulation and a multidisciplinary collaborative habitat.
Pittsburgh, Pennsylvania
Completion Date: 2018
Square Feet: 3,400
Delivery Method: Design-Bid-Build
Project Value: $1.1 Million
As part of a new heart program, WVU Medicine needed a cardiac and pulmonary rehabilitation gym to support the clinical efforts of the heart and vascular institute. A priority of the project was to create a space where patients and staff, including doctors and nurses, could come together to reach their fitness goals. The space consists of a large gym area with a variety of equipment, reception with super-graphics, towel bar, locker and toilet rooms, and office and conference areas.
Because intensive care units sit above and below the gym, it was imperative for the space to be insulated for sound. The solution was to use a raised and insulated floor system and a ceiling system suspended on sound isolation clips. In addition to the floor and ceiling treatment, dimensional sound clouds absorb reverberation within the space.
Lighting delivers illumination to circulation areas while contributing to the aesthetics of the space. Hexagonal lights complement the shape of the sound clouds and linear lighting indicates circulation paths. From the corridor and entry, lighting moves through the space, evoking speed and movement.
Hampton Township, Pennsylvania
Completion Date: 2015
Square Feet: 43,000
Delivery Method: Design-Bid-Build Project Value: $14 Million
The LEED Certified UPMC Outpatient Care Center in Hampton Township, PA, brings an enhanced neighborhood experience to local patients. Set on a prominent corner of two major roads, the three-story ambulatory facility is designed to bring a breath of fresh air to the area by providing a one-stop-shop to patients once burdened with visiting multiple locations for primary care services.
Upon entering, patients are greeted by a grand entry lobby with stone-like finishes on the floor and walls, a wood ceiling that extends from the interior to the exterior, and a large, three-story glass atrium providing a welcome distraction for weary patients in what is often an unsettling trip to the doctors’ office.
The design approach incorporates a timeshare strategy that provides exam space to be allocated to each practice based on the needs of their daily schedule, along with shared support space. The imaging center provides digital x-ray and ultrasound services. In addition, contracted laboratory and rehabilitation services occupy space in the building.
Pittsburgh, Pennsylvania
Completion Date: 2013
Square Feet: 40,000
Delivery Method: Design-Bid-Build
Project Value: $10 Million
The St. Clair Hospital Outpatient Center in Peters Township, PA, focuses on creating a superior patient experience from the moment the building comes into view. The design leverages a prominent location along the heavily travelled Route 19 corridor.
The first floor features a comprehensive diagnostic center with state-of-the-art imaging equipment. Subtle patterning cues in the floor and ceiling guide patient flow effortlessly through the space. A monumental stair connects to the second floor and provides a strong visual anchor within the building.
The second floor creates a single point of care by co-locating practice and diagnostic spaces. Practice spaces take advantage of elevated views as positive distractions in exam rooms and staff respite areas.
The outpatient center is a symbol of St. Clair Health's commitment to providing cuttingedge healthcare in a high quality facility that is easily accessible to the target patient population.
Completion Date: 2018
Square Feet: 9,100
Delivery Method: Design-Bid-Build
Project Value: $2.5 Million
When the time came for renovations at her Wexford office, Dr. Suzan Obagi took the opportunity to move into a more modern location that could be customized for optimum aesthetics and functionality.
The interior design of the space was of paramount importance. Finishes were selected to create a calming and sophisticated environment. Ceramic tiles produced in Italy were integrated as an economical option with a luxurious feel.
The patient experience was at the root of every decision made in the new space. Exam rooms were standardized for staff convenience and patient comfort, while the waiting area was designed to promote tranquility and relaxation. The new office provides a timeless and beautiful environment where Dr. Obagi and her staff can serve their patients for years to come.
Pittsburgh, Pennsylvania
Completion Date: 2012
Square Feet: 9,500
Delivery Method: Design-Bid-Build
Project Value: $1.2 Million
IKM was retained by St. Clair Hospital for the interior renovation of existing medical office space to accommodate South Hills Orthopaedic Associates as a tenant on the second floor of the Oxford Drive medical office building.
The space program for the specialty physician practice includes 12 exam rooms, three procedure rooms, x-ray and casting rooms, as well as office and staff support areas. The waiting area was designed to accommodate 65 seats in a palette of autumn colors and includes a visitor-accessible coffee station, TV viewing area, and an attractive, calming water feature partition.
The project involved a three-month design and documentation schedule to prepare design documents for competitive bidding. The process called for an initial conceptual design, development of plan options, user group meetings, and formulation of a complete set of documents. As an interior renovation, the project also included the presentation of interior design finishes to the client and the tenant.
Children's Outpatient Center
South Fayette, Pennsylvania
Completion Date: 2014
Square Feet: 60,000
Delivery Method: Design-Bid-Build Project Value: $20.5 Million
In an effort to consolidate multiple outpatient services in Pittsburgh’s southern neighborhoods, UPMC Children’s Hospital of Pittsburgh retained IKM to design a new fourstory outpatient care facility in South Fayette Township, PA.
Visible from the I-79 corridor, the project establishes a singular image for UPMC Children’s by employing a unique geometric composition that responds to the building’s context and the multiple vantage points from which it is seen.
Public spaces and waiting areas are organized along the angular front of the building with generous expanses of glass providing natural daylight and views, while clinical spaces are organized efficiently in the rectangular building mass behind. The project consolidates a full spectrum of pediatric outpatient services into one facility, including general medicine, express care, neurology, ear-nose-throat, speech therapy, behavioral health, physical and occupational therapy, and radiology. The project additionally includes one floor of undeveloped space for future growth.
Pittsburgh, Pennsylvania
Completion Date: 2015
Square Feet: 7,400
Delivery Method: Design-Bid-Build
Project Value: $2.1 Million
IKM designed this laboratory at Allegheny General Hospital for teaching neurosurgery, both brain and spine, and other procedures including orthopedic, cardiothoracic, pain treatment, and interventional radiology.
Audio/visual equipment allows what is being demonstrated at a central station within the teaching lab to be viewed on a screen at each workstation. The technology also accommodates livestreaming from several operating rooms into the teaching lab.
The elevator lobby and corridor leading to the lab underwent finish upgrades and other improvements so that these areas express to visitors that they are entering an educational experience. Neurological slides are incorporated as art throughout the space.
The project also included a cold room accommodating up to 21 cadavers, a cold room for same number of heads stored in formalin, an autoclave room, lounge, offices, storage, and women's and men’s locker rooms. A new air handling unit and separate ventilation system were added to accommodate the new teaching lab.
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