Gain in-depth knowledge of managing performance and implementing a performance appraisal system underpinned by objectives and competencies as part of an overall performance management approach. Highly practical course includes case studies of Middle East companies. Develop a performance management culture by adopting latest trends and developments of best-practice. Understand how to determine KRAs (Key Results Areas) and set objectives and KPIs (Key Performance Indicators) for each job. Determine competencies and behaviours for all the roles.