SKINCARE SPECIALIST LIVERPOOL
WHY JOIN US? We innovate. We challenge. We transform skin health. Recently described as ‘the only one to watch in the Professional Beauty Industry’, the iiaa (International Institute for Anti-Ageing ) is a passionate and dynamic company, founded by David Alpert and Tracy Tamaris. In 2019, it celebrates 25 years of empowering skincare professionals to achieve the best results for their clients through its unique culture of integrity, efficacy and results-driven skincare. The iiaa currently spans a dedicated network of over 2,000 skincare professionals, salons and aesthetic clinics in the UK and Ireland, as well as select retail partners, and The Advanced Nutrition Programme ™ exports to over 15 countries globally. iiaa are committed to educating and empowering those in the beauty industry and run industry recognised courses and workshops from 4 dedicated training centres across the UK and Ireland. Exponential year on year business growth, high net promoter score ratings from our customers and media endorsement are a testament to the talent of our people and focus on our customers. It’s an incredibly exciting time to join the iiaa. We have ambitious growth plans and in order for us to achieve them we need talented people like you! If you’re keen to make a real, positive difference to a company then you’re in the right place. I wish you all the best with your application and hope to see you soon.
Michelle Nolan - HR Business Partner
WHO WE ARE International Institute for Anti-Ageing (iiaa) was appointed as Environ Skin Care’s sole UK distributor in 1994, Tracy Tamaris and her husband David Alpert’s quickly became one of brand’s most successful global distributors. The aim of iiaa was to empower skincare professional to deliver the very best results for their clients; and are very much at the forefront of the beauty industry. As iiaa Ltd, the organisation now distributes Environ Skin Care®, jane iredale® mineral cosmetics and the Advanced Nutrition Programme™ to salons, spas and clinics all over the UK and Ireland. We empower beauty professionals by giving them the products and skills to deliver real results and educating them about cutting-edge treatment techniques. Additionally, an integral part of the iiaa is working with our clients and building their business. Top quality brands, incredible results. Environ Skin Care is a premier quality brand, created by Dr Des Fernandes, a worldrenowned plastic surgeon in 1990. The scientifically-proven formulations achieve outstanding results for discerning clients. In 2002 Jane Iredale approached David to sell and expand the market for her skincare focused mineral make-up in the UK. This proved to be a fantastic addition to the range, enabling iiaa to offer stockists a natural mineral make-up which allowed the skin to function healthily while adding glamour, with a comprehensive range of products, colours and finishes. As the success of the iiaa grew, the company launched the Advanced Nutrition Programme in March 2006. This is iiaa’s first homegrown brand and focuses on achieving beautiful skin by nourishing from within with a focused range of beauty supplements. This is just the beginning… The iiaa has seen amazing growth and success and now boasts over 170 people. Our stunning offices are located in a stunning building overlooking the Welsh Harp nature reserve in NW London. The iiaa is a vibrant, exciting workplace, with team members who are passionate about the brands and really do want to make a difference.
THE ROLE Job title: Skincare Specialist – Harvey Nichols Liverpool Salary: A starting salary of circa £19,000 plus fantastic bonus structure and company benefits! Hours: Rota basis across seven days – 40 hours per week with 1 hour paid lunch break The Company Join one of the fastest growing, vibrant and innovative companies at the forefront of the beauty industry. The International Institute for Anti-Ageing (iiaa) is the home of Environ® Skin Care, jane iredale ® mineral make-up and Advanced Nutrition Programme in the UK & Ireland. We innovate. We challenge. We transform skin health. If you have huge enthusiasm, thrive on being given responsibility and want to work with great products that make a difference to people’s lives we can offer you a job you won’t find anywhere else! The Role We are seeking an enthusiastic and driven Skincare Specialist to join our wonderful team of dedicated professionals in Liverpool, Harvey Nichols! The successful candidate will demonstrate superb customer service skills and have previous experience working in a comparable high end, luxury environment. You will thrive in a target driven role, enjoy building rapport and relationships with clients and creating bespoke skincare plans on an individual basis. Responsibilities Conducting in-depth skin consultations using the latest skin imaging technology Performing mini electrical taster facials Recommending bespoke skincare packages for clients post consultation Helping to assist in any client queries Drive retail sales via interaction with customers and hosting on-counter/outreach events to achieve daily retail targets Deliver exceptional customer service Assist the Management Team with visual merchandising and adhere to counter guidelines Ensure the counter is at full occupancy by raising awareness and introducing new clients to the brands
Candidate requirements At least one years’ experience in a skincare/beauty retail role A passion for beauty and results-driven skincare positive can-do attitude; we believe in having a positive and optimistic attitude about everything we do because it inspires others to have the same Proactive approach to sales Love the challenge of meeting and exceeding targets Confident, approachable and self-motivated Excellent verbal and written communication skills A keen eye for detail Ability to stay calm under pressure A good team player
RECRUTIMENT PROCESS 1 CV and Cover letter submitted - Thanks for applying! We’ve received your CV and were reading through it. We are passionate about our people; every application holds the potential of drawing in diverse skill sets and unique perspectives. We know those days following submission can be nerve-wracking, we hope you understand that there are many factors that affect the timing of the review process. Only suitable candidates will be contacted for a phone interview. 2 A phone call from our Talent Team - One of our lovely and talented recruiters will contact you. We want to hear more about your experiences, motivations, and career aspirations. Bring questions, we will be happy to answer all of them! This should take around 20 to 30 minutes. If there a match, well invite you to a first stage interview. This may take place by Skype or whatsapp video depending on geographically you are. 3 Invitation to an in-person interview - Are you ready to meet your future team? If possible we would love for you to come to our beautiful office in London for an interview. At this stage, you will be able to meet your potential manager and some of the team. We have built an extensive interview process based on 3 dimensions; Functional Fit, Performance and Culture. 4 Deliberations… - After our interviews will meet to deliberate on your application. They will make sure they come up with a final decision, taking a holistic view of your interactions at various stages of the interview process. 5 Offer - Great news! We loved you would like to extend you an offer. All offers at this stage are subject to satisfactory reference checks and we would ask you to submit two. 6 Reference check - We are almost there! The interview went well and everyone is eager to have you in the team but a final step is needed to make sure we have a broad idea about you as a professional. 7 Contract - Congratulations! Welcome to the iiaa. You will now receive your welcome pack and we look forward to welcoming you in person. Time to celebrate!
OUR BENEFITS Full brand training will be provided so this is an unrivalled chance to develop your skills and join an expanding company with real career progression opportunities Huge discount on our fabulous products, plus an allowance to spend each month Discounts on treatments in our salon, Skin3 Beautiful offices with free onsite parking Workplace Pension Scheme, Free Eye Test, to name just a few….. Subsidised lunch in our onsite restaurant A strong environmental ethos and a chance to join the Green Team Recommend a Friend Scheme Private Health Care after two years - because we care about your health! Yearly Rewards and Charity Raffles all go towards creating a working environment that is fun and enriching Our culture is very collaborative with a ‘family/community’ feel
WE HOPE TO WELCOME YOU TO THE IIAA FAMILY SOON