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Toolkit: Scaling Up HIV-Related Legal Services

Table 3. MONITORING AND EVALUATION FRAMEWORK: EXAMPLES OF PERFORMANCE INDICATORS Goal: enabling legal environment for effective HIV responses Activities


Objective 1. Advice and representation

Disputes resolved

Advice provided by lawyers and paralegals Telephone advice Court representation Mediation, conciliation and other alternatives to court Assistance with informal systems/traditional village courts Community outreach Drafting of wills and other legal documents Strategic litigation–test cases identified and taken to court

Objective 2. Human rights education Information materials Fact sheets Community education Street theatre and community events

Data collected should be disaggregated where possible by gender. Number of: People provided with accurate advice • People living with HIV and key populations (women, men and transgender and quality representation people) who attend consultations with lawyers/paralegals • People living with HIV and key populations (women, men and transgender People provided with wills, powers of people) who are represented attorney and other estate planning • People living with HIV (women, men and transgender people) who have documents wills/estate planning documents in place • People living with HIV and key populations (women, men and transgender Organizations of people living with people) who are satisfied with the outcome of the legal service HIV receive advice on registration and • People living with HIV and key populations (women, men and transgender governance and on how to conduct people) who receive outreach/education and report crimes/abuse to the outreach to people who use illicit police, go to court and demand justice drugs, sex workers, transgender • Community-based organizations receiving advice, consultations, people and men who have sex with representation men • Disputes resolved • Outreach services established and advice provided at outreach sites Test cases concluded Level of client satisfaction with advice and representation: surveys, focus groups, semi-structured interviews; percentage of client problems that a legal service is able to resolve to the client’s satisfaction Number of cases in which judgement refers to statements of international human rights law Number of successful test cases concluded: • That establish a new legal rule that benefits people living with HIV; • That address a discriminatory policy or practice Increased uptake of harm reduction services Increased reporting to police of incidents of violence against women People provided with training and information on their legal rights and how to enforce them

Number of men, women and transgender people who have received training on legal rights and who report improved knowledge and confidence in enforcing their rights

Paralegals, lawyers and judiciary and nongovernmental organizations/human rights groups trained in HIV and human rights

Level of knowledge of law and human rights of target audiences

Training sessions, training of trainers Practice manuals Reference manual for judges Law journal articles Briefing papers Web sites, e-mail lists Conferences, seminars


Assessment data/ratings of materials used against quality standards; for example, accessible, accurate, culturally appropriate language and userfriendly formats

Media, officials, police and other sectors increase awareness of HIV and Most significant change stories from people living with HIV who have received human rights education human rights Nongovernmental organizations and human rights groups trained in HIV law Professional networks of HIV legal service providers established

Numbers of lawyers, paralegals, judges, police, prosecutors, human rights advocates and religious leaders trained Number of traditional leaders sensitized about HIV, gender, discrimination and human rights Level of satisfaction with training: pre-training and post-training surveys, focus groups Percentage of trained paralegals, lawyers confident in understanding the needs and rights of people living with HIV and able to advise on HIV-related law Number of people living with HIV provided with ‘train the trainer’ support and involved in delivering training

Clearinghouse established

Number of advocacy issues identified and raised through campaigning

Collation of case studies

Research analysing case trends produced

Number, nature and reach of systemic changes that have resulted from strategic litigation and reform campaigns

Analysis of cases

Advocacy materials disseminated

Number of parliamentarians and officials reached with advocacy messages: meetings, seminars, mailings

Policy research

Reform campaigns conducted

Advocacy and campaigning

Web-based campaigns

Production of campaign materials to brief the media and parliamentarians

Media exposure of rights abuses

Objective 3. Advocacy and law reform

Incidents of positive media exposure on key HIV discrimination issues Media conferences held and resulting coverage, resulting in changes in law and policy


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