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Interamerican Development Bank Regional Policy Dialogue

SYNTHESIS OF THE CIVIL SERVICE DIAGNOSES

Washington, D.C., November 14-15, 2002


CIVIL SERVICE INDICES INDEX

Jamaica

Uruguay

Argentina

Venezuela

Mexico

EFFICIENCY

5.85

6.99

11.67

9.83

9.49

MERIT

15.85

10.61

12.15

9.69

9.07

STRUCTURAL CONSISTENCY

8.59

6.97

8.85

7.94

8.89

STRATEGIC COHERENCE

4.00

2.70

4.14

3.71

4.57

MANAGERIAL CONSISTENCY

4.72

3.42

4.14

4.29

3.85

PROCESS CONSISTENCY

4.17

4.33

5.00

3.92

4.92

FUNCTIONAL CAPACITY

10.1

6.73

10.52

8.56

10.69

COMPETENCE

6.13

3.63

5.19

4.53

6.12

INCENTIVE EFECTIVENESS

4.00

3.38

4.77

3.78

4.88

FLEXIBILITY

5.04

3.08

5.82

4.52

5.04

INTEGRATING CAPACITY

11.41

7.64

12.12

9.54

11.05


CIVIL SERVICE INDICES Bolivia

Guatemala

Colombia

Brazil

Barbados

DominicanRepublic

EFFICIENCY

4.16

7.66

10.5

9.8

12.5

5.16

MERIT

4.37

5.69

10.0

16.8

12.3

6.31

STRUCTURAL CONSISTENCY

3.74

6.78

8.44

12.4

9.93

5.99

STRATEGIC COHERENCE

1.70

2

NA

5.4

4.0

2

MANAGERIAL CONSISTENCY

1.75

3.85

NA

4.9

5.14

3.43

PROCESS CONSISTENCY

1.66

3.41

NA

6.6

4.43

2.74

FUNCTIONAL CAPACITY

3.73

5.29

8.61

10.6

9.87

4.37

COMPETENCE

2.05

2.18

NA

7.0

5.68

2.22

INCENTIVATING EFFICIENCY

1.76

2.14

NA

4.3

4.04

2.22

FLEXIBILITY

1.80

3.56

NA

4.5

5.03

2.09

INTEGRATING CAPACITY

4.28

8.12

9.77

9.7

8.90

NA

INDEX


Introduction

Countries included in the study Plurality Indices do not judge government conduct Analytical Framework: What does it tell us? Acceptable results


Systematic Analysis of the Indices 1. EFFICIENCY Lack of information Lack of planning Fiscal weight of salaries Benefits apart from salary Lack of data on turnover and absenteeism


Systematic Analysis of the Indices 2. MERIT Deficit of rule implementation Country-specific problems and successes and historical analysis Areas protected from arbitrary action Effects on career Selection agencies


Systematic Analysis of the Indices 3. STRUCTURAL CONSISTENCY Strategic Coherence Lack of strategic vision Specific and historical analysis by country Compensation strategy Education strategy Performance evaluation


Systematic Analysis of the Indices 3. STRUCTURAL CONSISTENCY Managerial Consistency Uniformity and centralization Deficits of education and attitude

Process Consistency Quality of information systems Performance evaluation Job description and classification Education strategy Salary differences


Systematic Analysis of the Indices 4. FUNCTIONAL CAPACITY Competence Professional qualifications Management by competencies Indicators to measure positions that require higher education Real technical capacity Probationary periods Development and education


Systematic Analysis of the Indices 4. FUNCTIONAL CAPACITY Incentivate Effectiveness Performance evaluation Compensation policies Indicators of wage compression Disciplinary procedures and sanctions

Flexibility Work and system organization Mobility Horizontal careers


Systematic Analysis of the Indices 5. INTEGRATING CAPACITY Labor climate Labor conflicts Labor rights Labor relations Collective bargaining Role of unions


Conclusions

Reference paradigm Legal framework Future trends Recommendations


synthesis of the civil service diagnoses  

this presentation discusses civil service indices and gives an in-depth analysis. countries included in the study are: argentina, barbados,...

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