Page 1

Celebrating Idaho’s Top Private Companies

The

Leading Edge

2017

POINTING THE WAY TO SUCCESS IN BUSINESS

An advertising supplement to the Idaho Statesman


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Idaho once again a construction zone

‘ L E A D I N G E D G E ’ CO M PA N I E S S H O W B A L A N C E BY DUSTY PARNELL

are innovating and growing to keep up with a global economy.” “The movement on the list sparks its own Our state’s economic leading edge cuts a attention; it is apparent many of the leaders wide swath. are capitalizing on their business strengths and “There are just so many different kinds of business here,” said Idaho Statesman President moving marks into new territories,” Hayhurst and Publisher Debra Leithauser. “Our growth is said. “For example, the addition of St. Luke’s is a strong economic signal as represented by their really coming from all the sectors right now.” “Privately held companies have traditionally growth across the Valley. The auto industry as a whole is responding to invigorated buying been the backbone of the Idaho economy — trends, and construction continues to climb. whether it be agriculture, mining or manufacturing,” KPMG Office Managing Partner Michael All of these point to a stronger local economy Hayhurst said. “In more recent times, the group and forward thinking from our Idaho industry leaders.” has been joined by large retailers, strong “The Idaho business environment and technology companies and health care delivery economy is strong,” Prohaska said. “But we systems. These represent some of the fastest need more public and private investment in growing and most innovative industries in Idaho, which means jobs and economic growth infrastructure to provide a platform for more business growth and success.” across the state.” “The strength of Idaho since the recession in 2008 is our balanced mix of traditional HAMMERS, SAWS AND BUILDING and emerging industries,” Idaho Trust Bank CRANES President Thomas Prohaska said. “Everyone The construction industry has seen such a knows about our No. 1 status in production of resurgence the past couple of years that it has potatoes and trout, as well as our reputation in nearly outpaced its ability to keep up. dairy, sugar beets, peas, hops and barley. But Of the 16 construction companies on the did you know food processing and agriculture IP100 this year, 12 of them saw upward moveemploys over 34,000 employees that represent ment. Many of them saw significant improveover 2,200 companies? ment over 2016. That’s the good news. There is “Then consider the technology and innova- plenty of work. The bad news, though, is that tion jobs,” he said. “A decade ago, there was not the industry is outpacing its workforce. The labor pool has changed since the recession, a whole lot to talk about. Today we have more than 4,800 companies in that space, employing and many people did not return to construcmore than 49,000 people. You look at every key tion work. Numerous jobs await manpower. industry in the state and you will find folks that Idaho’s low unemployment rate becomes both

Idaho once again a construction zone ������������������������ PAGE 2 Idaho businesses on The Leading Edge ������������������������ PAGE 6 IP100 welcomes a dozen newcomers ���������������������������������������������� PAGE 8 Litehouse Inc — a healthy future ahead ������������������������������������ PAGE 10 Executive Spotlight ������������ PAGE 12

P H OTO BY D U S T Y PA R N E L L

The upward surge of construction projects in the past couple years has contributed greatly to Idaho’s low unemployment rate of 2.9 percent in August 2017, as reported by the Idaho Department of Labor. The national unemployment rate for August was 4.4 percent.

a blessing and a curse with so many projects in the queue. “If the workforce shortage is not improved, the cost of building will continue to rise,” said CM Company Vice President Anna Ellis. “It is simply supply and demand. As costs increase, and workforce shortages continue, other building models will become a larger player in the market. One of these models is the prefabricated building. The prefabrication model offers an opportunity to reduce the duration in the project schedule, thus improving the speed to market. This can amount to large savings for the owner when you are talking about the renting of an apartment building or occupying

IP100 Rankings ������������ PAGE 19-22

a hotel months in advance.” She said this model has taken hold in California and other high-cost markets; however, in Idaho, the problem has been with the cost-benefit ratio because the prefabricated approach has been costlier up front in our area. “As building prices rise, the prefabrication model will become more cost-effective and will present a viable alternative for some commercial structures like apartment buildings and hotels in our area. We have been meeting with these companies over the past few years and believe in this model. The schedule savings are real, which will be more and more lucrative as the labor shortage persists.”

A Closer Look �������������������������������� PAGE 36

Chf Home Furnishings joins the list ������������������������������������ PAGE 24 Construction industry — good, bad news. . . . . . . . . . PAGE 28 Succession planning — you need to be ready ���������������������� PAGE 32 AmeriBen jumps up 20 spots ���������������������������������������������������� PAGE 34

Idaho Private 100 is a custom advertising publication of the Idaho Statesman and is available online at IdahoStatesman.com/Private100


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IN LEGAL SERVICES

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15 Health Systems in the U.S., designated by Truven Health Analytics. “Health care is a rapidly growing and evolving industry, and it’s exciting to see St. Luke’s join the list,” Holland & Hart Partner Brian Hansen said. “There are several health care companies throughout the list, including a few hovering in the 76-100 spots as ones to watch. I think this demonstrates that the health care industry as a whole is one to watch and one that will continue to thrive in Idaho.” Also of note, you will see North Wind Group entering at No. 39. This company, which recently acquired Portage Inc., is part of the A CLOSER LOOK Probably the first thing you will notice when construction industry specializing in environyou look at this year’s list is the new player in mental engineering and technical consulting. the Top 10 — St. Luke’s Health System, at No. (You can read more about North Wind Group 6. This is the first year the medical center has on page 28.) participated in the IP100 survey. There are many other newcomers you can St. Luke’s has a $400 million Downtown read about, too. Boise expansion underway, which will take Meanwhile, the company with the most a dozen years to complete. Due to increasimpressive movement on the list is AmeriBen. This company moved up a hefty 20 spots ing population demands, the main campus is this year, topping all companies on the list in increasing by almost 700,000 square feet. A $31 million Children’s Pavilion will open within upward movement. AmeriBen provides thirdthe next two years. The Nampa facility has also party medical claims administration, as well as human resource management and consulting. seen a recent expansion with both more beds and a medical office building. For the fourth consecutive year, St. Luke’s Health System has been named one of the Top INTRO continues on P.23 “The ability to provide an educated workforce so we can continue to attract and retain top talent will go hand in hand with attracting and retaining top companies in our state,” Hayhurst said. “Additionally, we need to focus on strong capital infrastructure. For example, if we are going to utilize technology to remove the barrier between working in Idaho and providing service across U.S. markets or globally, we must have the bandwidth to support technology and those tools which enable us to be outside of traditionally competitive markets.”

Idaho Private 100

Top Industries

- Fiscal Year

COMPILED BY KPMG

2016 # of Companies in Industry

Company Name

2016 Revenues (millions)

2016 Idaho Employees

AGRIBUSINESS

5

7,736.99

3,410

11,949

CONSTRUCTION

16

1,762.69

1,505

2,686

9

4,922.16

16,661

17,072

MANUFACTURING

10

2,025.76

3,957

6,817

OTHER

10

3,267.03

3,884

6,583

RETAIL

23

71,216.21

11,508

302,105

SERVICES

5

679.78

890

1,531

TECHNOLOGY

6

607.49

761

1006

TRANSPORTATION

5

179.74

432

578

11

3,592.05

2,871

5,780

100 95,989.90

45,879

356,107

HEALTHCARE/INSURANCE

WHOLESALE TRADE TOTALS

How to put your company on the path to innovation success According to KPMG’s 2017 CEO Outlook, 57 percent of U.S.-based CEOs revealed they lack sufficient processes to sense disruption in their respective markets. From startups and new competitors to emerging technologies to shifts in political, regulatory and economic conditions, companies without methods of sensing disruption may find themselves at significant risk. It’s encouraging that seventy-two percent of executives said they are actively disrupting the sector in which they operate. But to be successful, they need processes and capabilities that allow them to separate relevant weak signals from market noise. With a broader view of potential disruption, companies can develop sound strategies and make smarter investments. The hard part is balancing how much investment is necessary to succeed; too much innovation can starve a company’s core strategy, too little can erode competitive advantage. Innovation investment largely tied to technology According to the study, 60 percent view technological disruption as more of an opportunity than a threat. In response, CEOs are placing a significant investment emphasis on emerging technologies areas such as data & analytics (61%), and artificial intelligence (58%) over the next three years.

2016 Total Employees

However, nearly half of leaders (48%) expressed concern about data quality, and one-third revealed an inability to base business decisions on their data until they invest in improving its quality. On the other hand, more executives are showing confidence in cognitive technologies, such as artificial intelligence, as 61 percent of leaders expressed concern over implementing cognitive technology, compared to 85 percent last year. The rapid advancement of the technology, its ability to augment employee productivity and improve quality of work has lead businesses to warm up to these new technologies. Approaches for innovation investment For companies unsure of how to invest in innovation, leaders have options. They can determine whether to build a product or service from the ground up, buy a company with the product, technology or business model needed to increase speed to market, or ally with a proven entity whose complementary capabilities can increase value. Leaders have to ask themselves, ‘Are we making these investments to achieve a short- term gain, such as a reaction to a recent move made by a competitor?’ Or should

we make this investment because it will help drive our longer-term business transformation? Companies of all sizes can learn from startups by forming a business case supported by small “seed” investments before launching a full-scale product or service that focuses on enhancing customer experience and market value. This approach helps companies gain real-time insights so they can evaluate whether their innovation efforts should be accelerated, reinvented, or discontinued.

IP100 SPONSOR


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It comes down to vision.

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Sponsorship KPMG 263507 3280765-01

As a sponsor of the Idaho Private 100, KPMG LLP shares your passion for reaching new heights. It is proven that sustained growth and performance in today’s economy requires the knowledge and insight to address complex challenges. Making decisions that fuel the momentum of a company’s full growth potential requires up-to-date financial information, an understanding of the global markets, and insights on the latest industry and business trends. As a leading adviser to growing private companies, KPMG can help you achieve your strategic objectives through each stage of the business life cycle. To discuss how KPMG can assist your private company, please contact: Michael Hayhurst, Managing Partner mhayhurst@kpmg.com To learn more, visit: kpmg.com/us/privatemarketsgroup

kpmg.com

© 2017 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Printed in the U.S.A. The KPMG name and logo are registered trademarks or trademarks of KPMG International. NDPPS 707941 0003280765-01


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Idaho businesses on

The

Leading Edge

BY DUSTY PARNELL

T E C H N O LO G Y A N D O P P O R T U N I T Y MOVE MARKETS

“What stands out from these business owners, leaders and entrepreneurs is their passion for the business; their ability to overcome those It’s time again to take a peek at Idaho’s Top tough times and succeed,” said Idaho Trust 100 privately owned businesses in the state Bank President Thomas Prohaska. “Along with (IP100). And once again, it features some stalthe ability to make timely decisions — most of warts and some surprises. This year, the theme these companies have grown and expanded a of “The Leading Edge” is indicative of the success of these companies in our economy. These number of their operations. That takes planning and courage, as well as getting out of your comare the businesses out in front of the pack, fort zone and implementing a needed change sometimes through technological progress, other times through old-fashioned business grit like technology or mission. “We admire what it takes to run and grow a and sweat. business,” he said. “Congratulations to the Top “The leading edge as it pertains to Idaho is 100 and all those companies trying to break into about growth and managing growth and staythe Top 100!” ing on top of that,” said Idaho Statesman Presi“Perseverance and vision are two words that dent and Publisher Debra Leithauser. “Because we are on the leading edge, we are getting a lot come to mind as I look at the companies in the of influx of new companies, a lot of new interest, Idaho Private 100,” said Holland & Hart Partner and it’s exciting to be in a business-friendly state Brian Hansen. “Many of these companies have been in business for years, generations even, that has as much opportunity as Idaho.”

FACTBOX 12 companies make their first appearance on the IP100 demonstrating their ability to innovate and evolve to remain successful in an ever-changing business climate and world. For those companies who are newer or younger, they have forged new paths in creating businesses that are being embraced and meeting needs in Idaho and beyond.” “Idaho is seeing a rise in diversity in leadership … (with) a strong work ethic and community values,” said KPMG Office Managing Partner Michael Hayhurst. He points to the Leading Edge as coming from “disruptive technology and other business-disrupting solutions that are

“We enjoy honoring these companies and we enjoy making connections with these companies. And business is all about making connections.” — Debra Leithauser, Idaho Statesman

being developed on the backbone of technology.”

IP100 SPONSORS The four IP100 sponsors — KPMG, Holland & Hart, Idaho Trust Bank and the Idaho Statesman

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IDAHOSTATESMAN.COM • IDAHO STATESMAN  — are also representative of Idaho’s Leading Edge and have been for decades. Leithauser says the Idaho Statesman is on the leading edge in bringing digital audiences and solutions to its advertising. “We no longer sell the Idaho Statesman from an advertising perspective; we sell whatever our customer needs to make their business work,” she said. “Because we have this breadth of solutions that go far beyond the Idaho Statesman, we’re actually stronger than we’ve ever been. We still have the power of the paper, which works for a lot of our customers, but on top of that we have so many digital solutions that I don’t think people sometimes realize that we’re not their daddy’s newspaper anymore. That’s only one thing we offer. It’s the journalism we produce that matters and supporting that through whatever channels we need to.” The Statesman, of course, has been on that leading edge for more than 150 years, a quarter century before Idaho even became a state. Holland & Hart has been another company on the leading edge in Idaho for more than eight decades. As a premier corporate and litigation firm, it has offices across the Mountain West and in Washington, D.C. The company rep-

resents a variety of clients, from small startups to multinational corporations. “We are excited to see Idaho’s business growth and to be able to partner with and support many of the companies contributing to that growth,” Hansen said. “Many of our attorneys are Idaho natives — they’ve chosen to live and work here and give back to the community. I’m proud of our record of community support, be it through pro-bono work or contributions of time or money to many worthwhile community organizations.” KPMG’s leading edge stretches out a long ways — in fact, it stretches across the country in more than 90 cities, plus 150 other countries around the world. KPMG crunches all the numbers for this list every year. The company also audits a significant portion of the large public and private companies in Idaho. “Our local office has received the Alfred Sloan ‘When Work Works’ award, and our firm is one of Fortune’s 100 Best Companies to work for,” Hayhurst said. That certainly counts as leading edge in most books. Idaho Trust Bank is a new sponsor this

7

SALUTING IDAHO AND THE BOISE AREA AS THE LEADING EDGE • Best Run City in America (Nampa No. 1, Boise No. 3) — WalletHub, July 2017 • Top 10 Cheapest States to Live in 2017 — CNBC, July 2017 • Boise: Best Rocky Mountain Secret — Outside Magazine, June 2017 • 8 American Cities You Should Visit Before They’re Too Popular — Thrillist, May 2017 • Top 20 Best Cities for Young Professionals — Forbes, May 2017 • North America’s Coolest Downtowns — Expedia, April 2017 • No. 4 Best Places to Retire in 2017 — Forbes, April 2017 • Boise: 11 Satellite Cities Poised to Thrive in 2017 — Kiplinger, April 2017 • Top 10 Cities for Young Families 2017 — moveBuddha, March 2017 • Under-Appreciated American Cities You Should Totally Move to — Thrillist, February 2017 • Boise: 2017’s 2nd Best Capitol to Live in — WalletHub, February 2017 • No. 12 Best Places to Live — U.S. News & World Report, February 2017

SPONSORS continues on P.38

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IP100 welcomes a dozen newcomers S O M E B I G P L AY E R S A N D S O M E S U R P R I S E S BY DUSTY PARNELL One of the most intriguing aspects of this annual list is the newcomers. Last year’s expansion from 75 companies to 100 companies gives us a chance to see what is happening out on the edges. It gives us more peripheral vision, something we don’t always have when we note the jostling of the Top 12 players every year. “When we expanded the list from 75 to 100, it brought a new energy to the list,” said Idaho Statesman President and Publisher Debra Leithauser. “People who thought they could never get in suddenly are vying to get into the last 25 spots, so it’s great to see. It’s a bit of a competitive nature, and it’s fun to showcase that — to show how many companies are on the leading edge and are winning in this environment.” A couple of well-established businesses joined the list for the first time. St. Luke’s Health System proves itself a powerhouse on the list by entering at No. 6. The health care system has seen tremendous growth recently, and expansion projects planned through 2030 will see it continue to grow, along with the Treasure Valley’s expected population increase by nearly 300,000. The Lyle Pearson Auto Group also made it on the list for the first time and entered at a very respectable No. 53, joining six other auto dealerships on the list. The entire industry remained steady as 2016 squeaked out a second-straight

FACTBOX Idaho’s population growth rate is 1.4 percent, about twice the national rate. record year for sales in the U.S. with a strong December and a steady five-year growth. The late Lyle Pearson and his wife opened their first new car dealership in 1969 on Capitol Boulevard in Boise selling Mercedes-Benz and Volvo before moving to the Boise Auto Mall location near Cole and Franklin roads. Over the past 40-plus years, the luxury auto dealership has represented Mazda, Peugeot, Saab, Renault, Land Rover, Jaguar, Porsche and Acura. Another new entrant is No. 59 Venture South Distributors Inc., from Jerome. This company will celebrate its 30th anniversary in 2018. Venture South covers more than 30,000 square miles and more than 700,000 people in 10-plus counties with wholesale beer, specialty malt beverages and nonalcoholic products. Cheers. You may also notice something new at No. 39 — The North Wind Group. This company has been around for 20 years, specializing in environmental engineering, construction and technical consulting industries. In 2010, it became a wholly owned subsidiary of Cook Inlet Region Inc., an Alaska Native Corporation. This company has seen a tremendous growth

pace in the past three years, growing from 234 employees in 2013 to 820 employees in 2016. The company provides those mentioned services to federal and state agencies and private industry and now has a presence in 35 states and three countries with plans for more growth. Some of that growth happened in January 2017 when Portage Inc. was integrated into the North Wind Group as one of its eight subsidiaries. Portage itself has seen much time on the IP100 list over the years, including No. 68 last year, and topping at No. 17 in 2011. With that new merger in mind, you can expect to see this company continue to flourish and climb up the chart. (Read more about The North Wind Group on page 28.)

OTHER FIRST-TIME ENTRANTS That leaves eight more newcomers to the list this year. Two of those companies are in the health care business, which probably comes as no surprise as Idaho’s population continues to grow and age.

P H OTO S BY D U S T Y PA R N E L L

(top photo) St. Luke’s Health System joins the 2017 IP100 list this year at No. 6. St. Luke’s is indicative of this year’s theme of Idaho’s Leading Edge by preparing for the state’s burgeoning population with a $400 million expansion of its Boise downtown campus. This is the first year St. Luke’s has participated in the IP100 survey. (bottom photo) The Lyle Pearson Auto Group enters the IP100 list for the first time at No. 53, joining six other auto dealerships on the list. The industry saw a second straight record year for auto sales in the U.S.

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IDAHOSTATESMAN.COM • IDAHO STATESMAN  People age 65 and over are the fastest-growing demographic in the state, according to the U.S. Census Bureau. This group increased by 25 percent from 2010 to 2016, now making up 15 percent of the population, up from 12 percent. North Canyon Medical Center in Gooding comes onto the list at No. 79. This independent critical access hospital opened in 2010 and expanded with a 33,000-square-foot medical office building in December 2016. Expansion of the surgical services area has also been completed. The hospital is the first to offer 3D mammograms in the Magic Valley. The hospital originally partnered with the St. Luke’s Health System and became an independent and autonomous hospital at the end of 2016. In Pocatello, Health West Inc. makes the list at No. 96. Health West has provided affordable medical, dental and behavioral health services on an income-based sliding scale to the people of Southeast Idaho for 40 years. The first locations opened in Aberdeen and Lava Hot Springs in 1976. This organization has several locations throughout the area. A dental clinic that opened in 2014 in Chubbuck proved so busy, with 2,200 patients in 2015, that it moved into larger facilities in Pocatello in 2016. Diamond Line Delivery Systems pulls into

the No. 80 slot. This company is an LTL (less than truckload) carrier service around the Pacific Northwest to more than 300 communities with more than 140 trucks and 420 trailers out of 11 terminals in Idaho, Utah, Oregon and Washington. It offers overnight service to and from all major cities in the Northwest. The company turned on its ignition switch in 2001 and, in early 2017, the majority owners sold the company to the employee stock ownership plan (ESOP). Diamond Line Delivery Systems is based out of Meridian. Another transportation company takes the No. 100 spot — Magic Valley Truck Brokers. Based out of Boise, this company coordinates freight between trucking companies and shippers to get products to their destination. This growing company started as a dream for Gus and Millie Blaser in Twin Falls in 1955. Gus was driving a truck and brokering loads for buddies out of phone booths. Millie started doing the paperwork and brokering for Gus at her kitchen counter while raising their three children. Two of their kids, Wes and Debbie, bought the company in 1996. And the wheels keep on turning.

WHO ELSE?

Dillabaugh’s Flooring America has been around since 1982 and checks in at No. 84.

THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100 Cal Dillabaugh started the company 35 years ago, and today, his son Casey continues the tradition. This business — “Where Friends Send Friends” — is part of the Flooring America cooperative of more than 500 independent retailers. Every store in the cooperative is locally owned and operated — often for generations. InteFrame Components, at No. 95, is an employee-owned manufacturing company tied into the busy construction industry. Based in Nampa, InteFrame manufactures roof and floor trusses, an important building element in today’s time-conscious construction industry. InteFrame was created by the joining of two truss companies in 2009 and is now the largest truss

9

supplier in Idaho together. At No. 98, you will find A-1 Heating & Air Conditioning, several times named a Lennox Top 20 Dealer over the years. The company was founded in 1956 by Gordon Hartman and George Wassler and was located in a small cabinet shop on Franklin Road. In 1975, Bill Hartman joined his dad in the business, buying out Wassler. In 2003, Pat Minegar and Scott Privette bought the company from the Hartman family. The company expanded its operation into McCall in 2015. Chf Home Furnishings/La-Z-Boy Furniture Galleries is also a newcomer to the list at No. 99. Read more about this 64 year old company on page 24.

1ST TIME INCLUSION ON THE LIST: • St. Luke’s Health System • North Wind Group • Lyle Pearson Auto Group • Venture South Distributors, Inc. dba Watkins Distributing • North Canyon Medical Center • Diamond Line Delivery Systems, Inc.

• • • • • •

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Litehouse Inc

— a healthy future ahead I T S B LU E C H E E S E I S A N OT H E R IDAHO DAIRY HIGH POINT BY DUSTY PARNELL There’s one company in North Idaho that has been a beacon for both success and healthy eating for more than half a century. That business is Litehouse Inc., a company of consistency at No. 27 on this year’s IP100 list. In more than 20 years, Litehouse has never been lower than No. 35. Much like its products, you can always depend on this food manufacturing company. We have all eaten enough salads in our lives to know that some dressings just plain taste better. And that’s really how this business began 68 years ago. In 1949, Ed Hawkins was a chef in Spokane when his boss complained about the quality of the blue cheese dressing at his restaurant. So Ed came up with a creamy blue cheese recipe. That recipe turned out to be gold. In 1958, Ed and his wife bought the Hurschell’s Lighthouse restaurant in Hope, just across the lake from Sandpoint. But the road to success soon became obvious. People liked that dressing so much that they would bring empty jars with them to take some of that good stuff home. They began to sell their blue cheese and thousand island dressings in a Sandpoint grocery store in 1963. Fourteen years later, the dressing was distributed around the Pacific Northwest, and they moved production to Sandpoint. From there

GROWTH IN MANY AREAS

FACTBOX

Litehouse remains in steady growth with a wide variety of opportunities and avenues for success. “Surveys show that consumers love buying refrigerated salad dressing that tastes as fresh as the produce it’s sold next to without using it kept on growing. In 1997, Litehouse merged preservatives that are so commonly found in room with Chadalee Farms in Michigan and added other temperature dressings, sauces and other food products, including freeze-dried herbs, dips and products,” Frank said. more. As the No. 1 refrigerated salad dressing (RSD) Litehouse began making its own blue cheese brand in North America, it might seem that would in 2001. sum up the Litehouse business model — that and More recently, Litehouse has held the top maybe a plate of veggies and dips. But there is honor for its Simply Artisan Reserve Gorgonzola much, much more going on. for three straight years from the American Cheese While Litehouse enjoys a growing RSD market Society. The Gorgonzola is handcrafted in small share of 23 percent nationally, the company also vats, hand-salted and aged for 100 days. In the produces dips, herbs and pressed apple cider to latest competition in July 2017, Litehouse also go along with its award-winning dressings and took second place in the Rindless Blue Cheese blue cheese. category. Year-over-year, Litehouse Gorgonzola “We continually innovate hundreds of new sales have grown by more than 21 percent. flavors and food concepts for our Foodservice While Gorgonzola may be named after an Ital- business channel and our business-to-business ian city, Litehouse’s product is pure Idaho. Value-Added channel,” Frank said. “We have “The milk that creates our award-winning blue become the partner of choice to provide dressing cheese is sourced locally in Idaho, as well as many packets to the largest produce salad companies of our other ingredients, including our sugar,” said in the grocery industry, driving the Litehouse Litehouse President and CEO Jim Frank. “As a com- valued-added business to a compounded annual pany, we always try and source locally whenever growth rate in excess of 30 percent year over year possible.” for the past three years. Although not always branded with the Litehouse brand name and

Litehouse Inc. products can be found in 82 percent of grocery stores across the country.

P H OTO S P R O V I D E D BY L I T E H O U S E

logo, the products sold to these two channels of business can be found in salad kits, salad bowls, dip trays, snack packs, on airplanes and in schools throughout North America.” That demand for fresh, healthy and yet convenient ready-to-eat food is what created this opportunity for Litehouse to more than double its value-added revenue over the past three years. “Shopper demand to have better-for-you food has increased the growth of the store perimeter and resulted in flat sales in the center store aisles,” he said. Perimeter store sales are expected to grow by $50 billion by 2019. To that end, Litehouse has substantially expanded its See the Lite advertising campaign in the past two years, including television commercials, billboards and digital marketing. “We’re committed to educating consumers about the difference between center-aisle, shelfstable products, and Litehouse refrigerated salad dressing sold next to fresh produce.”

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A local company proudly serving Idaho for over years Found in produce at your local grocer

50

Learn more about our employee ownership story at litehousefoods.com

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IDAHOSTATESMAN.COM • IDAHO STATESMAN  Litehouse is also investing in a complete label redesign with new packaging and a new look for its dressings and dip products with a goal of attracting new customers while also preserving brand loyalty. “We feel that this new look will help convey our delicious taste, freshness and quality, and highlight that we don’t use artificial flavors, colors or preservatives in our refrigerated products,” Frank said. These growth curves also means a growth in logistics. “Amazingly, Litehouse formulates, produces, packages and ships over 650,000,000 individual units a year, and 75 percent of all goods produced in Idaho are shipped to our customers utilizing our own transportation fleet of over-the-road tractor trailers,” he said. “We have products in grocery stores in all 50 states, Puerto Rico, coast to coast in Canada, Mexico, and in the Caribbean. We also have exporters who deliver our products as far away as Asia.” This year, Litehouse is investing almost 10 percent of its sales revenue into capital expense, directed toward automation in both equipment and processes and to increase capacity. In addition, Litehouse began a $6.2 million, 26,000-squarefoot addition to its Sandpoint plant, with a rede-

THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

sign of its original production facility to follow. The six flavors: balsamic, ranch, Caesar, raspberry lime, company is also expanding its production facilities rosemary balsamic and ginger with honey. “Over the past few years, we have achieved in Hurricane, Utah. Another manufacturing facility USDA organic certification and non-GMO poject is located in Michigan. verification for our organic dressings, and GFCO gluten-free certifications, which enables us to TASTE TEST meet a wide variety of consumer demands,” Frank While Litehouse has taken the honor as Best said. Place to Work in Bonner County for the second And you may have noticed this year, the adyear in a row, it is the products that really take the honor when it comes to your own refrigerator. dition of its crumbled cheese (including its blue In addition to award-winning cheese, the latest cheese) in a convenient, no-waste, shakable jar. Editor’s Pick Awards from Progressive Grocer are This year also saw the expansion of the OPA Greek for Instantly Fresh Guacamole Herb Blend and yogurt dressing brand with five new pourable two new spicy dressings — Mango Habanero and flavors, now including such wide-ranging choices Spicy Lime. as curry, tzatziki ranch and strawberry poppyseed. Other awards over the years from The Associa- Targeting the millennial consumer group, these innovations have led to a 7.6 percent sales growth tion for Dressings & Sauces include Ranch Dip year-over-year for the period ending in mid(2004), Sesame Ginger Dressing & Sauce (2005), August 2017. Pear Gorgonzola Vinaigrette Dressing (2011), Fuji If that isn’t enticement enough, the Litehouse Apple Vinaigrette Dressing (2012), Sweet Onion website has more than 600 food recipes to find with Dijon Dressing & Marinade (2013) and OPA new and intriguing ways to use its products. Greek Yogurt Feta Dill Dressing (2014). If you’re not hungry yet, how about the 2015 bacon-inspired line of dressings — Bacon VinaiHEALTHY FUTURE grette, Bacon Blue Cheese and Avocado Ranch With more than 1,040 full-time employees with Bacon? and 205 temp employees across Idaho, Utah And in 2016, the shelf share of its organic line and Michigan, Litehouse became 100 percent of salad dressings jumped by 47 percent with its employee-owned in 2014. About 400 of those

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employee-owners work in Idaho. “Litehouse was founded in Idaho, and part of our commitment to employee ownership is to have our company roots remain here in Idaho,” Frank said. “Supporting our community will always be a top priority. Two of our five guiding principles are faith and stewardship. Our giving and community involvement has strong emphasis on faithbased organizations, hunger and education.” The company also sees good things in the near future, with plans to expand more rapidly into ecommerce, schools and hospitals and grocery/deli departments. While its refrigerated dressings are No. 1 in market share in North America, the next goal in that area is to be No. 1 in the U.S., where it moved up to the No. 2 spot just this year. “We see unprecedented growth of the consumer desire for ‘ready to go’ meal options utilizing sauces, flavorings, dressings and dips, which will reveal increased opportunities,” Frank said. “We set a goal at the beginning of this year to almost double our sales revenue by year-end 2020.” If a business plan was like a salad, that goal would be the one to order. Now — what kind of dressing would you like on it?

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THURSDAY, OC TOBER 26, 2017 

Executive Spotlight F E AT U R I N G S O M E T H O U G H T F U L RESPONSES FROM THE CHIEF EXECUTIVE OFFICERS OF SOME OF I D A H O ’S TO P P R I VAT E LY H E L D CO M PA N I E S . TO G A I N I N S I G H T, W E A S K E D T H E M TO A N S W E R U P TO T H R E E O F T H E F O L LO W I N G QUESTIONS. • What advice do you have for those aspiring to advance their career? • What lessons have you learned the hard way? • How has your company changed or altered course to stay on the leading edge? • Do you have advice for those who are trying to find work-life balance? How do you personally find it? • What is your approach to your company’s involvement in the community? • What is your company doing to grow, train, retain and attract talent? • Are there specific routines or habits that have helped you achieve financial or other successes? • What books have had the most impact on you and why? • Looking back, what would you, either individually or as a company, do differently to better prepare for the future?

IDAHO STATESMAN • IDAHOSTATESMAN.COM

AGRI BEEF CO. R O B E R T R E B H O LT Z , J R ., PRESIDENT & CEO How has your company changed or altered course to stay on the leading edge? I think the one key thing we have learned over the years is that “quality” and “value” never go out of style. Whether it’s our innovative Snake River Farms American Wagyu cross-breed program or our community-oriented Double R Ranch beef brand, a relentless focus on delivering both these key elements in good times and in bad has been the back-bone that has allowed us to become an industry leader.  Agri Beef also has a strong set of core values that has guided the company since its founding in 1968. Our employees and our customers alike, are proud to be associated with an organization that is focused on being environmental sustainable, treating animals with respect, and giving back to the community What is your approach to your company’s involvement in the community? Agri Beef Co is proud to be a founding partner of “Beef Counts,” an innovative industry-wide program, providing high quality beef protein to our neighbors in need through Food Banks in the region.  As an industry leader, Agri Beef has focused on providing economic opportunities for Idaho’s livestock producers, as well as encouraging them to give back through “Beef Counts,” whereby Agri Beef matches their donations in the form of nutrient-rich beef.  Over the last seven years, Agri Beef has enabled over 1 million servings of beef to be donated to those in need in our state. Are there specific routines or habits that have helped you achieve financial or other successes? Success is not about routines or habits, it is all about building trust in what you are doing. Without integrity and trust, our business would not succeed over the long-term.  I attribute our success to a fundamental belief that this matters and it is reflected in everything we do. Throughout our organization, from our relationships with our customers and our suppliers, to the care we provide our animals, to the respect we have for the environment and for the communities within which we operate, it is very important to me personally that we operate with the highest set of standards.  This is really the key to our success. 

THE AIM COMPANIES D E N N I S J . I TA M I , PRESIDENT AND CEO How has your company changed or altered course to stay on the leading edge?

What we decided to do is stop thinking we are the “experts in our field” when really it’s our members who are and not us. We tend to overlook the best source of information available, and that’s of your own members or customers. We began asking them directly what they wanted, how they perceived us and how better to serve them. It was only with their feedback and loyalty to our mission as a company that we did not end up as so many other businesses in our industry that fail instead of survive and thrive.

AMERIBEN A N DY F U J I M OTO, C E O Do you have advice for those who are trying to find work-life balance? How do you personally find it? We have the responsibilities as employers to send employees home better than how they came to work every day. All of life’s issues have their answer found at work. We learn communication, project management, conflict resolution, problem solving, motivation, public speaking, decision making, counseling, etc. skills at work. These are the same skills that create a stronger home, community, and ultimately world for us all to live in. We should not be segregating our work from personal life, but integrating it. As we become better at work, we should become a better person. Hence one area in life is not sacrificed for another. Balance is achieved, fulfillment is felt, progress is accomplished, and the perceived reward is greater than the perceived effort expended. What is your approach to your company’s involvement in the community? Our core purpose is “changing lives by developing great leaders in family, business, community, and the world.” Work is one of the only places we know where an individual is paid to get an education. As the AmeriBen family members learn leadership skills (e.g., marketing, planning, communication, etc.), those skills can also be used to strengthen “family, community, and the world.” This is why we support such entities and events as Big Brothers Big Sisters, Boy Scouts of America, Boys and Girls Club, American Red Cross, Adopt-a-Highway, Idaho Food Bank, FitOne Run/Walk, CATCH, Inc., and Women’s & Children’s Alliance. We want work to go home and we want home to come to work. Separating the two creates conflict and is impossible. As we strengthen any of the following venues, of “family, business, community, and the world,” we strengthen all venues. How has your company changed or altered course to stay on the leading edge? Originally, we did all we could to differentiate from our large competitors and sought to distance from them. As our business evolved, we could see the value of “coopertition” – partnering with the competition. Hence, we differentiated and then drew closer to the competitor. This strategy takes patience, trustworthiness, and a willingness to be content with what is given to you by the large competitor and not want more, but the payoff can be considerable. The small amount a large competitor is willing to give because they can’t deliver the service is significant to a smaller business. We call it thriving in between the toes of the dinosaur.

BLUE CROSS OF IDAHO CHARLENE MAHER, PRESIDENT AND CEO Do you have advice for those who are trying to find work-life balance? How do you personally find it? Show as much dedication to your personal life as you do your professional life – your family and friends deserve to get the best of you, too. When you are at work, give it your all, but do not forget that you need both aspects of your life to be at your best. The love and support of my family has always been my strength. What is your company doing to grow, train, retain and attract talent? We know that Blue Cross of Idaho is only as strong as its employees, which is why we put such an emphasis on attracting and keeping the most talented people around. We have created a culture that gives employees a chance to grow while being supported and appreciated. Employees are encouraged to challenge themselves and inspire others.


THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

IDAHOSTATESMAN.COM • IDAHO STATESMAN  By encouraging individuals to grow, we become stronger as a whole.

BODYBUILDING.COM

JAS KRDZALIC, CEO Do you have advice for those who are trying to focus on work-life balance? How do you personally find it? In my experience I’ve found that work cannot feel like work all day long in order for it to be sustainable. The old adage “do what you love” is not lost on anyone, but work can still produce stress and impair life even when you love your job.  I believe that individuals need to focus their energy in two ways.  First, engrain yourself in the culture of what your business is providing to customers…live the culture and life.  That allows creativity to free-flow and makes work feel like a hobby.  Second, ensure that you compartmentalize your days.  Create moments and schedule times to think, work out, engage peers in creative think-tank, and above all, ensure that family/friends life is also scheduled (put down your phone when having family dinner). Are there specific routines or habits that have helped you achieve financial or other success? Interpretation of wealth is relative…to some this means millions of dollars, to others it means abundance of free time. Finding a right balance is the key to feeling good about and enjoying your wealth, and not being victimized by wealth-acquiring activities. To be free in wealth acquisition and management, you cannot focus on what you want your wealth to do for you tomorrow (that will create spending habits that are satisfying short-term and unsustainable) but rather focusing on what is the end game, your panacea, and then organizing your daily wealth acquisition and spending around it. This way satisfaction in the day does not come from immediacy of material need, but can come from engaging in healthy lifestyle or personal interaction.  If you have a target for the end game as the guiding light, then question of “should I buy this” is more prevalent then a statement of “I want this”. What advice do you have for those aspiring to advance their careers? Career advancement is a common aspiration by individuals, but often poorly defined by those individuals.  Is career advancement learning and challenging yourself, or is it pay or title increase? Best way to look at it is to try to satisfy both learning and promotional advancement. I find that key to attaining this goal is found in three habits: 1. Take control of your career.  Don’t sit and wait for supervisor, manager, or colleagues to advance your career.  The key to your career is your drive and involvement in its development and growth. 2. Master your current role before you ask for the role you are not ready to take on.  Common mistake individuals make is that they view time spent on the job as the mastery of it…deep learning cycles and natural curiosity to learn more will help you attain mastery, not passing of time in the role. 3. People relationships matter more than individuals think.  In my professional career, I have never seen someone get fired for making mistakes, but plenty of people got fired for not knowing how to get along with others. This doesn’t imply to be a pushover or people-pleaser, but to find ways to relate to all coworkers and colleagues.  Offer the same amount of respect and interaction to a janitor as you would to a CEO.  People notice that and cheer your career advancement with you. What book have had the most impact on you and why? A: There are two books I’d classify as “personal professional Bible’s”. 1. “Good to Great” by Jim Collins, describes how companies transition from being good companies to great companies, and how most companies fail to make the transition. I find lessons in the book to be profound, especially for senior leaders in companies. Concepts in the book that I refer to most often are, “First who, then what: Get the wrong people of the bus, and right people on the bus”, “Level 5 Leadership: Leaders should look in the mirror for problems, and out the window for praise”, and “Hedgehog Concept: What you can be best in the world at”. 2. “How to Make Friends and Influence People” by dale Carnegie, providing instruction in handling people, winning friends, bringing people to

your way of thinking, being a great leader, and navigating home life successfully. Easily one of the most helpful books of my career…mastering human interaction and genuine care for others is easier said than done… this book provides guidelines and habits to form that help individuals master human interaction.

BRIGHTON CORPORATION D AV I D T U R N B U L L , C E O Do you have advice for those who are trying to find work-life balance? How do you personally find it? Running any successful business – large or small – is an all-consuming proposition for one person. The best way I have found to keep a good work-life balance is to delegate areas of responsibility to talented associates that I trust, empower them to make decisions and then enjoy watching them succeed and even occasionally fail.  There is no better feeling than sharing in each other’s accomplishments.

 What is your approach to your company’s involvement in the community? Perhaps I can best answer this with an excerpt from Brighton’s Statement of Values, Purpose and Priorities:

 Community Building:  We feel a responsibility to create communities, homes, and commercial properties that enhance the cities and counties in which we work.  We believe in a cooperative effort that recognizes and supports the visions of our community leaders, its citizens and our customers.  We insist on planning and building a product of which we can be proud today and in the future. We don’t invest our time or our capital in efforts that we aren’t excited to own ourselves. We believe we can learn from each job and each project to produce something even better the next time.  And finally, while we are doing all of this, we believe we have a responsibility to give back in ways that will benefit the general public and particularly to those who are disadvantaged and unable to provide adequately for themselves.

BRONCO MOTORS G R A N T L . P E T E R S E N J R ., PRESIDENT AND CEO How has your company changed or altered course to stay on the leading edge?   We started as an independent in 1971 and in 1997 I began to see more buyers buying new cars so I diversified by buying the Hyundai franchise so we could sell new and certified preowned. What is your approach to your company’s involvement in the community?   We only get involved in causes or events that we are passionate about and aligns with our core beliefs.  They must be local. What is your company doing to grow, train, retain and attract talent?  We are offering training, college reimbursement, keeping pay competitive with local and regional surveys.  Using online tools to market just outside of our market.

CAXTON PRINTERS, LTD S COT T G I P S O N , P R E S I D E N T What is your approach to your company’s involvement in the community? Our (Caxton) involvement in the Caldwell community and in the Treasure Valley as a whole is among the most important things for our company

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culture. We have thrived for over 100 years because of the loyalty of our employees and the loyalty of our community and customers to Caxton and what we provide. We believe that the best way to ensure that we are able to reward that loyalty is to seize every opportunity possible to show that same loyalty to the communities in which our employees and customers live. We encourage our employees to participate in community events through volunteerism and community activities and we, as management, try our best to lead by example.

CBH HOMES CO R E Y B A R TO N , P R E S I D E N T How has your company changed or altered course to stay on the leading edge?
 Always question the old ways. We attend conferences, watch webinars, read blogs, follow innovative companies and people to always know what’s hot and what we should be doing. Then we take the ideas, implement them and take action. Our teams are encouraged to do the same and challenge how things are done. We must have the mindset that there has to be a better, faster, more efficient way to do things, if we can’t change then we’ll be left behind. There’s a reason why we’ve been building dreams in Idaho for 25 years and it’s not because we’re doing it the same way that we did from day 1. 
 What is your company doing to grow, train, retain and attract talent?
 We were voted Best Place to Work by IBR this year. Our culture is unbeatable and Ronda Conger, VP of CBH, and I have a strong belief that FUN has EVERYTHING to do with it! Take a look through our social sites and website, it’s no doubt that our team LOVES what they do. We stand by the theme that LOVE WINS. In all instances if we love ourselves, our team, our homes, and our buyers then everything will fall into place. Once you’re in, we’ll always be pushing you to grow and be the best version of you. This isn’t a job, it’s a lifestyle and our team’s culture.
 What is your approach to your company’s involvement in the community?
 Our approach, reach as many people as we can. We donate to over 100 different organizations each year and have employees on many different boards from Women’s Council of Realtors, Treasure Valley YMCA, St. Luke’s Children’s Hospital and one of our favorites Together Treasure Valley, that joins companies together to find and fund projects that would have a lasting and meaningful impact in our valley. Not only that, CBH Homes is a corporate sponsor to the 2017 LLS Light the Night Walk where we’ve raised over $100,000 so far, for a cause that has personally affected the company and dear to our hearts. For every home we close, we give back $200 to the community and it’s our goal to continue to make the Treasure Valley an amazing place to live and that involves supporting the entire community.


CHF HOME FURNISHINGS LY N D O N J O H N S , P R E S I D E N T What advice do you have for those aspiring to advance their career? Find a mentor that has your best interest at heart.  Learn everything you can from him/her in order to become an expert in your field.  Bring a youthful passion to bear as you learn, and be patient.  It takes time.  Understand that college degrees do not make you an expert in your chosen field.  The principal advantage a college degree provides is that it  teaches you to how to learn and gives you a foundation from which to build.  Practical real-world experience is the best classroom for providing


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THURSDAY, OC TOBER 26, 2017 

the tools necessary to grow and advance your career, and the best teacher in the real world is an expert mentor. What lessons have you learned the hard way? After graduating from college, I thought the world was my oyster. A degree entitled me to a career and all the benefits that come with it.  What I learned the hard way is that there are always people higher up the food chain than you.  I thought I was smart, but I found out that there were much smarter people than me.  In fact, I didn’t know anything compared to them.  So I became close to the people I respected the most, kept my mouth shut, and learned everything I could from them.  That turned out to be the smartest thing I ever did. Do you have advice for those who are trying to find work-life balance? How do you personally find it? There are people that work to live, and others who live to work.  Finding that balance is a fine line.  Self-reflection to ascertain what truly motivates you is the secret.  A very wise person told me once that the secret to happiness is not to seek that which makes you feel happy, but rather eliminate that which makes you unhappy.  If you are successful in doing that, the only thing left is happiness.  If something is causing your life to be out of balance, you’ll know because it will present as a negative.  You just need courage to eliminate that negative.

CLICKBANK K E V I N S T R AW B R I D G E , C E O What advice do you have for those aspiring to advance their career? The biggest piece of advice I share with those aspiring to advance in a career is to constantly be looking ahead. Cliché, but true. People should absolutely focus on tasks at hand, but also carve out time to see the bigger picture. This requires a desire to always be learning. That learning is often coupled with being open to, or volunteering for, projects that others may try to avoid. Both of those items require flexibility – which is the ultimate trait that goes well with ambition. Those that are flexible often get involved in opportunities that yield more experience, new relationships, and the chance to grow personally and professionally. I know this has served me well in my career.  

CM COMPANY, INC. T R E Y C R O O K S TO N , P R E S I D E N T What advice do you have for those aspiring to advance their career? Continue to work hard, remain loyal and dedicated to your employer or clients, and keep an open mind. Your next advancement may be when and where you least expect it.  Also, don’t forget there is plenty of opportunity working in the trades.  As much of the workforce nears retirement in an already overextended construction industry, there will be plenty of demand for trade contractors in the future. What is your company doing to grow, train, retain and attract talent? Our people are our number one asset and we are fortunate to have some extremely talented long term employees.  Maintaining our emphasis on high ethical standards is the key to our employee retention.  We are a bit of an outlier in our industry because we maintain a consistent workforce

IDAHO STATESMAN • IDAHOSTATESMAN.COM with very little turn over. As a whole our goal is not to vastly expand our company’s size or change our culture but rather continue to refine it. We are proud of our company history, size,  and the ethical stance and reputation that we have upheld for 40 years. 

Lastly and most importantly, we are a family run business and recognize the importance of a work life balance for our staff and our drivers. We make it a priority to route our drivers to specific locations so that they can be home with their families for the holidays. At the end of the day our business is family so family is part of our business.

COMMERCIAL TIRE, INC. BOB SCHWENKFELDER, CEO

What is your approach to your company’s involvement in the community?

What advice do you have for those aspiring to advance their career? I know that I may be “old school” in my thinking, but I truly believe that people need to work hard and put in meaningful effort every single day. In today’s world, I think people expect “instant gratification” and assume that success will present itself just by showing up to work. It is my belief, that if you work hard and give 110% consistently, stay honest in every decision you make, and be patient --- good things and opportunities will come. What is your company doing to grow, train, retain and attract talent? Commercial Tire has taken a very “offensive” approach to attracting and retaining human capital…our most important asset. We completely understand that the current employment conditions are highly competitive and that we must have the best offering to entice top performers. On the attraction side, we are focused on promoting the Commercial Tire brand, enhancing our local image, creating appealing positions and providing an extremely competitive benefits package. On the retention front, we are developing our culture, challenging our employees, providing growth opportunities and a career path and focusing on regular and consistent recognition throughout our organization. By focusing in these two areas, we are prepared to handle current employment needs and future expansion of the Commercial Tire family. Are there specific routines or habits that have helped you achieve financial or other successes? Commercial Tire began in 1968 and has maintained its relevance in the Northwest marketplace by focusing on growth and providing advancement opportunities for our amazing employees. Although we may not be in the most exciting industry, the concept of continuous growth always peaks the interest of our current and future employees. Our annual business planning process has many facets, but they are all built on the foundation of prudent expansion in applicable markets. This growth strategy has also proved to be beneficial across our vendor partnerships. We have developed very strong and loyal partnerships with our supplier population by maintaining open channels of communication and growing their market share while we expand our business. Relationships are instrumental to any business and will continue to be the cornerstone of our success in the future.

D&D TRANSPORTATION SERVICES INC. J E N N I F E R G R AV E S , V I C E P R E S I D E N T What is your company doing to grow, train, retain and attract talent? D&D believes that company culture is one of the most important components in business and business strategy. We believe that brand is built from the inside out and that the positive environment that you foster internally will be reflected in the ability to retain and attract talent both on the administrative side of the company and on the driver side. We treat every team member with the same level of respect and provide mentorship and training across all functions so that we can work better as a team by understanding the position that everyone holds.

Our company is based in a small community. Everyone knows everyone else and we make it our responsibility to take care of our families and our community. We hold positions on community and school boards, we donate money and time to our local sports teams, bands and other groups. We provide trucks for parades and flat-bed trucks for floats. You might say that because our not so little company is in a little town, participation and community involvement is in our DNA, and we will hold ourselves accountable to make it as strong and healthy as possible. How has your company changed or altered course to stay on the leading edge? Because our business is filled with specific regulations and procedures, it is a requirement to be up to date with the technology in our field. However, we pride ourselves on being at the forefront of innovation in our industry. We see safety as a number one business objective. From GPS tracking and fuel tracking to food safety protocols and CSA monitoring. Our business goes beyond simple logistics, we take seriously our role in staying ahead of the game where safety is concerned and most often that lies in new technologies. We have integrated leading technology within our systems sometimes years ahead of requirements because we are proactive and see that these innovations can be more efficient, profitable and in many cases, just the right thing to do. We go beyond what is required and implement what is smart and forward looking in order to be prepared for whatever the future holds.

DELTA DENTAL OF IDAHO J E A N D E LU C A , P R E S I D E N T A N D C E O What is your approach to your company’s involvement in the community? Smile Power is our mantra. We believe in the power of smiles to transform — our community, relationships, and overall health. So we’re pretty dedicated to making a difference across Idaho. That takes many forms — from our employees donating time and resources to important local events, to providing free dental sealants and services to thousands of lowincome elementary and middle school students, to helping older adults in need receive free dental healthcare services to enhance their quality (and longevity) of life. We’re all about helping support longer, richer, more active lives across the gem state.

DILLABAUGH’S FLOORING AMERICA C A S E Y D I L L A B AU G H , PRESIDENT AND OWNER What advice do you have for those aspiring to advance their career? I once heard a quote that stated “You are the same person today that you will be in five years, except for the people you meet and the books that you read.” I’ve personally taken that to heart and would encourage anybody that desires to take the next step in their career to not only meet new people, but to surround themselves with people they aspire to; second, to immerse themselves in the knowledge (specifically books) in the area of growth


THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

IDAHOSTATESMAN.COM • IDAHO STATESMAN  they desire. By doing these two things, my paradigm has been stretched and challenged and our company emboldened to challenge the status quo.  Aspiring advancement in one’s career is a noble venture, but to sit idly by and expect it to happen for you without putting in the work is a recipe for mediocrity.

ENGINEERED STRUCTURES INC. (ESI) NEIL NELSON, PRESIDENT AND OWNER What advice do you have for those aspiring to advance their career? Work just as hard at building trust as you do building competencies.   If you are really competent but nobody trusts you, the chances of you advancing are slim to none.  What lessons have you learned the hard way? Sometimes we perform our best under pressure. When forced to work on stretch assignments, good people come together as a team. How has your company changed or altered course to stay on the leading edge? We are constantly adapting to technology and making changes to how we execute our work. The integration of programs and smart tools is really advancing the services we can provide. Do you have advice for those who are trying to find work-life balance? How do you personally find it?  Work-life balance isn’t a destination it’s a constantly moving target.  Be there for your kids for the important things; the things you can’t get back.  At the same time, don’t forget that your kids are watching you. They will likely adopt your work ethic, so model hard work well. What is your approach to your company’s involvement in the community? I want the community to see the good that happens when leaders in the community come together for a common purpose.  We can make a significant difference in our community when we work together.  Our company’s vision is to have an enduring, positive impact in every community we touch.  This can best be accomplished by effectively partnering with the other businesses that make success possible - clients, neighbors, public agencies, designers, subcontractors and suppliers.   “Everyone Succeeds Together” is the mantra you hear around our office regularly.  What is your company doing to grow, train, retain and attract talent?  We are working hard to create clarity around our Purpose, Vision, Mission, Values.  We want each employee to understand the unique contribution they make and what they can do to grow their talent, aiming it toward shared goals and purpose – even if it means rethinking our processes like re-engineering performance evaluations.  We have a new generation in the workforce with different expectations.  We can deny it, fight it or ignore it.  We choose to embrace it and harness the power this new generation brings to the table.  Are there specific routines or habits that have helped you achieve financial or other successes? Yes.  Know what you are good at and what you are not.  Surround yourself with really smart, hardworking people who you trust and give them the freedom to go do what they do best. What books have had the most impact on you and why? Right now it would be Extreme Ownership. It is a leadership book written by two former Navy Seal commanders about the leadership lessons they learned under intense pressure. It is all about accountability that drives leaders to achieve victory.   One of my favorite quotes from the book is, “There are no bad teams, only bad leaders.”  It’s easy to blame others when things go wrong and this book helps remind me that personal accountability is the only way to sustain great leadership.  Looking back, what would you, either individually or as a company, do differently to better prepare for the future?

One thing that I would do differently is focus more time on building an internal infrastructure to support our growth. We have learned that each stage of growth comes with its own set of challenges.  Taking the time to formalize standard operating procedures and building tools around making those accessible to our employees is important in order to make growth sustainable and scalable.

FISHER’S TECHNOLOGY C H R I S TAY LO R , C E O What advice do you have for those aspiring to advance their career? Be both confident and humble. Have the confidence to be very picky on where you work, to be clear on what you want, and to boldly share your talents and passions with others.  Have the humility to always be a student, to surround yourself with brilliant people you can learn from, and to be vulnerable and highly trusted. How has your company changed or altered course to stay on the leading edge? Fisher’s translates technology to business value.  We are in the enviable position of not having to tie ourselves to one technology platform, but rather to constantly evaluate the latest technologies and then select the best solutions for our clients.  And our greatest strength in doing so is hiring amazing people who are talented, passionate, curious, and communicative. 

FAMCO MARTIN ARTIS, CEO What advice do you have for those aspiring to advance their career? Nobody has all of the answers, so be humble and be a learning machine.

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outcome of that relationship will benefit everyone. And second is Fierce Conversations, because it has helped me see that I can still demonstrate empathy while providing clear direction in those difficult conversations about someone’s performance.

HEALTH WEST, INC. M I N DY S TO S I C H - B E N E D E T T I , C E O What advice do you have for those aspiring to advance their career? Continuing your education and always utilizing growth opportunities, even if they are not directly related to your field of work, are the best ways to advance in your career and life. Whether it’s finding and pursuing your passion or volunteering to support your community, working towards personal growth will often advance professional growth. How has your company change or altered course to stay on the leading edge? Staying involved with Primary Care Associations, whether on a state, regional or national level, keeps us educated on industry changes. Our long-term commitment to the Patient Centered Medical Home, and its pilot in Idaho, have kept us on the leading edge of medical delivery and patient care. Health West is always striving for continuous improvement. What is your approach to your company’s involvement in the community? Health West’s mission is to serve our community with quality care for everyone. We want to be accessible for our patients, but also for the community partners with whom we collaborate. Key partnerships assure we are meeting the needs of all the communities we serve, but also keep us apprised of growth opportunities in the future. What books have had the most impact on you and why? The Effective Executive, Peter Drucker: This book advises you on how to maximize your effectiveness as a leader and add some self-reflection into your leadership style. It contains very good advice. 7 Habits of Highly Effective People, Stephen R. Covey: We use this book as a teaching tool with Health West Leadership. This book is interesting for the variety of situations leaders and organizations may face and gives them the tools to respond effectively to those situations.

HAWKINS COMPANIES B R I A N H A F FA K E R , P R E S I D E N T What advice do you have for those aspiring to advance their career? Listen to others before making your final decision. You may feel that the responsibility falls solely on your shoulders, but other people have some great ideas that can help you. What lessons have you learned the hard way? Early in my career I was warned by our General Manager that I was not listening to people about what was needed, but rather choosing to do only the tasks that I wanted to do. If I didn’t improve I would be terminated. I realized two things: 1) other people depended on my work, and 2) I need to listen to what other people need. Twenty-three years later I am President of the company that just about fired me. What books have had the most impact on you and why? I have recently enjoyed two books. First is How to Win Friends and Influence People, because I believe that if we treat people with respect the

Lean In: Women, Work and the Will to Lead, Sheryl Sandberg: Working in a predominately female organization, it’s important to support and encourage the people around you to be their best selves. This book is a stepping stone for women working professionally and supportively together. Maybe I’ll Pitch Forever, Leroy Satchel Paige: I love baseball, and Satchel Paige has good advice in this book: “Don’t look back.”

HEALTHWISE R O B E R T E . K Y T E , J D, PRESIDENT AND CEO What is your approach to your company’s involvement in the community? Healthwise reaches out into the community through its employees who actively volunteer in numerous community activities—from serving on nonprofit boards, to humanitarian activities, to helping maintain the environment and community life. Healthwise provides its employees paid time off for groups of employees to go into the community to provide help through volunteering on projects that impact the lives of people in the community in a positive way.


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How has your company changed or altered course to stay on the leading edge? Healthwise provides health education to help people make better health decisions. Over the past year we have pivoted to enhancing our health content to be more than just the best medical content but to meet the needs for more visual content and to present it in small pieces for enhanced readability. The future of healthcare and health education is quickly moving toward being personalized to the individual.

JACKSONS FOOD STORES INC. AND SUBSIDIARIES J O H N J AC K S O N , C E O What lessons have you learned the hard way? All of them Do you have advice for those who are trying to find work-life balance? How do you personally find it? Balance is over rated. If you’re not on the edge, you’re taking up too much space. What books have had the most impact on you and why? Biographies – History is the best teacher of the future.

J.R. SIMPLOT COMPANY B I L L W H I TAC R E , P R E S I D E N T A N D C E O What advice do you have for those aspiring to advance their career? Be curious and take advantage of your opportunities. I’m a firm believer that leadership needs to come from every position in the company and when you show leadership, people notice. Do you have advice for those who are trying to find work-life balance? How do you personally find it? So much of life comes down to how we prioritize our energy. You’ve got to make sure that you’re giving your best to the things that matter the most. So that’s your family life, your career, whatever you’re passionate about. Where people get into trouble is when they use their energy on the things that don’t matter. If you stick to what matters, you’ll be happier. What is your approach to your company’s involvement in the community? The Simplot family has always been heavily involved in the community and we let their giving guide us. The places where we work and live, all over the world, are extremely important to us – not just as an organization, but for our employees. These are the places we call home and we try to give back significantly in those communities. There are so many worthy causes, but we prioritize our community involvement to benefit organizations whose primary mission fits into one of the five areas: arts, education, youth, community and industry.

J-U-B ENGINEERS INC. L E E E . C A M M AC K , P. E ./ L . S . , P R E S I D E N T A N D C E O What advice do you have for those aspiring to advance their career? Focus on helping those around you succeed and your career will take care of itself. True leadership is in how you help those around you reach their potential.

IDAHO STATESMAN • IDAHOSTATESMAN.COM Do you have advice for those who are trying to find work-life balance? How do you personally find it? Don’t confuse your career with your life. It is a part of your life, but should never become the focus of your life. Your life should be focused on things that have lasting meaning beyond your career. If you are able to achieve that focus and maintain it, work-life balance is a natural by-product.

KOUNT INC. BRAD WISKIRCHEN, CEO What lessons have you learned the hard way? Not all business is good business. In my experience, you want to deal with customers and partners that share your values, have integrity and are well regarded in your industry. Big sales contracts come with big expectations. If you don’t respect the customers you work with today, it probably won’t get much better over the years.

LYLE PEARSON AUTO GROUP JIM CROSS, OWNER What advice do you have for those aspiring to advance their career?

Make your Boss look good and be willing to do the task that no one else wants to do with a smile. What lessons have you learned the hard way?

Listen to everyone. Do you have advice for those who are trying to find work-life balance? How do you personally find it?

Find something that you enjoy doing and your work life balance is balanced. What is your approach to your company’s involvement in the community? Fly under the radar.

MAGIC VALLEY TRUCK BROKERS

What is your approach to your company’s involvement in the community?

What advice do you have for those aspiring to advance their career?

We love Boise. Our employees and their families don’t just work here, they live here, raise their children here, and recreate here. We make sure our folks have the resources, both dollars and time, to donate to the causes they are passionate about.   

Stay focused and go the extra mile doing things for the customer not yourself.

What advice do you have for those aspiring to advance their career? I’ve been a CEO for more than a decade now and I’ve seen the difference between someone who has a job and someone who has a vision of what they want to be. People with a vision come to work ready to work, looking for better, faster, more efficient ways to get the job done. They are motivated to improve their company and themselves. It shows in everything they do. Be that type of person.

LITEHOUSE, INC. JIM FRANK, PRESIDENT AND CEO What advice do you have for those aspiring to advance their career? Focus 100% of your time and energy on the job at hand today! Too many times the temptation is to focus on the next promotion leaving you short on accomplishment and the needed experience from today’s responsibilities, fully preparing you for the next level. How has your company changed or altered course to stay on the leading edge? 
 We have seen the consumer demand continually increase for organic, natural and better-for-you refrigerated product offerings, especially those found in the perimeter of the store. This consumer trend puts Litehouse in a unique position to focus on our core business principle of using fresh real ingredients and no artificial preservatives in our salad dressings. We have altered our marketing and consumer media campaigns to raise consumer awareness to the benefits and differentiation of our refrigerated dressing products versus room temperature products. To support this powerful consumer trend we have made adjustments in manufacturing, gaining USDA Organic certification, Non-GMO Project verification as well as GFCO Gluten-Free certifications in our facilities in Idaho, Utah and Michigan.

What lessons have you learned the hard way? Don’t try and do everything yourself, work with a good team. Are there specific routines or habits that have helped you achieve financial or other successes?

(Left to Right) Debbie Blaser Hepworth, Tami Blaser, Millie Blaser, and Wes Blaser

Never give up! Once a task has begun, never leave it until it’s done. Be it big or small, do it well or not at all.

NORCO INC. JIM KISSLER, CEO What is your approach to your company’s involvement in the community? Norco executives and employees volunteer for many activities and events that support local hospitals as well as charitable walks and runs. Beyond that, through the Kissler Family Foundation Norco donates to educational institutions and charities in the more than 70 communities we serve. These contributions allow us to achieve our strategic vision and instill a sense of pride and purpose in our employees. What is your company doing to grow, train, retain and attract talent? Recruiting and retaining smart, hardworking team members is one of Norco’s biggest challenges. In 2015, Norco’s owner and management implemented an ESOP (employee stock ownership plan). By allowing employees to become owners, they are motivated to think like owners, work like owners and share the growth and profit motivation of owners; enhancing our growth, recruiting and retention.


THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

IDAHOSTATESMAN.COM • IDAHO STATESMAN 

NORTH CANYON MEDICAL CENTER TIM POWERS, CEO

PETRA JERRY FRANK, CEO/PRESIDENT

REGENCE BLUESHIELD OF IDAHO S COT T K R E I L I N G , P R E S I D E N T

What advice do you have for those aspiring to advance their career?

What advice do you have for those aspiring to advance their career?

Take calculated chances. Be bold and never be afraid to stretch yourself professionally or emotionally.

Establish relationships with others in your industry and make it your goal to discover the value in each person you talk to.

How has your company changed or altered course to stay on the leading edge?

What lessons have you learned the hard way?

I have been part of organizations that cared very little about developing new leadership and retaining talent. Most of these entities have since ceased to exist or never have achieved a lot of success. Development of leaders is a huge element of organizational success.

 What is your company doing to grow, train, retain and attract talent?

My philosophy on growing, training, retaining and attracting talent is to create an environment for people where the opportunities for learning and development abound, giving individuals the ability to market themselves in a multitude of different places. That said, the key to the environment must be such that these people do not want to leave but instead stay and lead a new evolution of successes at our hospital.

NORTH WIND GROUP B R A D F R A Z E E , CO O What advice do you have for those aspiring to advance their career? My advice would be to encourage continuous learning. Seek to gain additional education, training, certifications, and actively participate as a member in industry organizations. Try to frequently build upon and refresh your skills.

PETERSON AUTO GROUP MARK PETERSON, PRESIDENT What advice do you have for those aspiring to advance their career? For young people aspiring to advance their career or find balance in life, I recommend spending more time building relationships. Doing thoughtful things for others with no expectation of anything in return will not only make you much happier but it will likely open up opportunities for you down the line. Opportunities that you may not expect. An inexperienced person often mistakes ruthless business tactics and selfish drive as qualities of success. This approach may work short term but eventually leads to disaster.

How has your company changed or altered course to stay on the leading edge?

With the recent rise in sub-trade labor shortage, Petra began to self-perform different aspects of construction. Self-performed work allows our project teams to fast-track projects which typically result in significant cost savings. What is your company doing to grow, train, retain and attract talent?

Our HR department implemented a paid internship program around 10 years ago. It’s a valuable opportunity for students at the local universities to gain experience in Construction Management, Business Administration, and Civil Engineering. Do you have advice for those who are trying to find work-life balance? How do you personally find it?

“You can do anything once you stop trying to do everything.” - Darren Hardy. Draw a line for yourself and decide what is important and what isn’t. I try to work Monday to Friday. Saturday is for family and Sunday is for God. Period.

PITA PIT USA INC. J AC K T. R I G G S , M D, EXEC. CHAIR AND CEO What advice do you have for those aspiring to advance their career? Most success in life is not just luck, but rather a combination of strong work ethic, integrity, community involvement, respect and persistence. Having the ability to inspire a team to achieve a common goal may be the most valuable attribute. And, while good ideas help, most endeavors include a strong implementation plan and substantial risk. Pita Pit USA core values include fresh thinking, continually raising the bar, always doing what’s right, and having fun; values that can be helpful to anyone looking to advance. What is your approach to your company’s involvement in the community? As individuals and as a business, we feel a high level of responsibility to our community, state and nation. We hope that in modeling good behaviors, we can demonstrate our commitment to our neighbors, thereby encouraging others to step forward. Remember, like it or not, we are all in this life together. What books have had the most impact on you and why? For business, two books by Jim Collins, Good to Great and Great by Choice, contain numerous pearls of wisdom. These books highlight and explain important success traits like patience and persistence, understanding yourself and others, and focusing one’s energy. In business, and in life, one must make a myriad of decisions, or choices. And, in great part, the choices one makes will determine one’s pathway. So, choose wisely.

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We’ve fought the temptation to become complacent; to instead embrace a culture of constant questioning and continuous innovation. Being around a long time – in our case, more than seven decades – is a good thing, but what matters to the people and organizations we serve today is – what’s next? What solutions can you offer me to problems I don’t even know I have yet? I believe becoming a tireless integrator and innovator has served us and our customers well. What is your approach to your company’s involvement in the community?

Our company was created in north Idaho back in the 1940s to respond to a community need – the need to pool resources and share risks of those working in the timber and mining industries. As we’ve grown and expanded our offerings since then, we’ve maintained almost a reverence for our roots. We’re an Idaho company that exists to care for our neighbors. Beyond providing health care solutions, we think that means we’re always first-in-line to partner with other like-minded individuals and organizations to do whatever we can to help lift Idahoans in need and the communities they call home.

SCENTSY ORVILLE THOMPSON,CEO HEIDI THOMPSON, PRESIDENT Do you have advice for those who are trying to find work-life balance? How do you personally find it? Work life balance is a myth. It’s not about balance; it’s about finding your melody, harmony and tempo. To say that we must balance work and life suggests that is all we are about. We play lots of roles and each require different attention, focus and time at difficult times. Think of life as if you are the conductor of a symphony and each role you play is a section in the orchestra. The goal isn’t for each instrument to have equal playing time or equal importance; the goal is to create your song by managing the interplay of each instrument. 

-- Orville Thompson

What is your approach to your company’s involvement in the community? Our motto, “Contribute more than you take”, is part of our company’s DNA. It would be difficult to repay all that we have received from this community but our goal is to continue to contribute more. Our open campus, the community events we host throughout the year, and our charitable contributions are all part of our efforts to improve lives and make a difference. We love Idaho and aim to deliver on being a positive force in all we do. 

— Heidi Thompson


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ST. LUKE’S HEALTH SYSTEM D AV I D C . PAT E , M . D. J . D., PRESIDENT AND CEO What advice do you have for those aspiring to advance their career? Stay curious, stay open and learn from people outside your chosen line of work. There are incredible, brilliant minds in all fields, and some of your best ideas are likely to be the result of combining practices, innovations, processes and thinking from across disciplines. Be an avid reader and a continuous learner always on the lookout for the opportunity to make a contribution, and harness the power of the team and partnerships with others to contribute to everyone’s success. How has your company changed or altered course to stay on the leading edge? We’ve been breaking down silos, partnering with the very inspiring community organizations that magnify our reach, learning from others and adopting best practices from across industries. St. Luke’s is very fortunate to be able to collaborate so closely with some of the region’s leading companies and organizations right here in Idaho, and our ability to rapidly adopt and deploy best practices that we have learned in part from them and to learn from other health care leaders has helped us steer a course to recognition as one of the top health systems in the country. The adage about it taking a village is as true of organizations as it is of individuals.

IDAHO STATESMAN • IDAHOSTATESMAN.COM What is your approach to your company’s involvement in the community?

lead within the market. Every day we strive to be leaders and advocates of positive change for our customers, consumer and employees.

The people of St. Luke’s, myself included, are dedicated to the community and passionate in their support of our institutions. As a communityowned and community-led asset, it is fundamental for us to make grants, provide space, staff events, co-sponsor initiatives and serve as a resource for other not-for-profit entities, and we benefit from our relationships with so many of the companies located here that are equally driven by a passion for the community. And then there’s the considerable individual commitment that thousands of St. Luke’s team members make, daily, to schools and teams and clubs and interest groups and social agencies, and that’s something we wholeheartedly support and that I’ve joined in on as well.

What books have had the most impact on you and why?

STANDLEE HAY COMPANY D U S T Y S TA N D L E E , PRESIDENT AND CEO

“United Heritage companies were formed by farmers in our communities 100 years ago for insurance protection. As a mutual company we remain dedicated to giving back to our communities that have been a part of our history for so long.  We believe that active involvement in our community is an integral part of who we are, by giving of our time to worthy causes as well as financially partnering with local charities.  We have also strategically employed more sustainable operations thru solar panels, LED lighting, and electric vehicles that will have an impact for the next generation.”

What advice do you have for those aspiring to advance their career? Be open-minded and readily embrace change. Technology and innovation moves faster every day and you have to keep-up to stay relative and competitive.  How has your company changed or altered course to stay on the leading edge?

Recently myself and our employees read “The 4 Disciplines of Execution” by Sean Covey, Chris McChesney & Jim Huling. The practices learned by our teams have significantly helped align Standlee® better than ever and we are seeing substantial positive results.

UNITED HERITAGE FINANCIAL GROUP TO D D G I L L , E X E C . V. P. A N D C F O What is your approach to your company’s involvement in the community?

I give credit to our terrific team at Standlee Premium Western Forage®. Everyone is engaged and driven to

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THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

IDAHOSTATESMAN.COM • IDAHO STATESMAN 

IDAHO PRIVATE 100 2017

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I daho ’ s T op P rivate C ompanies

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AB Acquisition, LLC dba Albertsons Companies Boise Retail Trade www.albertsons.com One of the largest food and drug retailers in the US; operating stores across 35 states and the District of Columbia under 19 well-known banners.

Robert Miller, Wayne Denningham

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WinCo Holdings, Inc. Regional discount grocery chain operating 116 stores.

Steven L. Goddard, David Butler, Rich Charrier

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J.R. Simplot Company Boise Agribusiness/Manufacturing www.simplot.com William J. “Bill” Whitacre, Joel Barker Agribusiness company with an intergrated portfolio including phosphate mining, fertilizer manufactuing, farming, ranching and cattle production, food processing, food brands and other agriculural related enterprises.

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Jacksons Food Stores Inc. and Subsidiaries Wholesale, retail, transportation, real estate, and aviation.

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Blue Cross of Idaho Health Services, Inc. Meridian Insurance www.bcidaho.com Not-for-profit mutual insurance company, a leader in delivering innovative health insurance products and services.

Charlene Maher, Dave Jeppesen

St. Luke’s Health System Boise Healthcare St. Luke’s is Idaho’s only Idaho-based not-for-profit health system, named among the top 15 in the nation.

David C. Pate, MD, JD, Chris Roth

Ranking Ranking Company Name

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City

Boise

Meridian

Industry

Retail Trade

Web site address

www.wincofoods.com

Wholesale & Retail Trade/Transportation www.jacksons.com

www.stlukesonline.org

Top Executives

John Jackson, Cory Jackson

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Melaleuca Inc. Idaho Falls Other-Consumer Direct Marketing www.melaleuca.com World leader in consumer direct marketing including both manufacturing and distribution of personal care, home hygiene, nutritional and health products.

Frank L. VanderSloot, McKay Christensen

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Kendall Dealership Holdings, LLC Boise Retail Trade A family owned automotive enterprise with dealerships and service centers in Idaho, Oregon, and Alaska.

www.kendallautoidaho.com

Paul Skillern, David Blewett

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Agri Beef Co. Producer of high quality branded meat products.

www.agribeef.com

Robert Rebholtz, Jr., Kim Stuart

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The Amalgamated Sugar Co. LLC Boise Manufacturing www.amalgamatedsugar.com Duane Grant, John C. McCreedy Owned by Snake River Sugar Company, an agriculture cooperative, composed of approximately 800 Idaho, Oregon and Washington growers. Second largest U.S. Beet Sugar Producer providing 10% of the country’s sugar requirements.

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Dave Smith Motors Kellogg Retail Trade www.DaveSmith.com Ken Smith World’s largest Dodge, Chrysler, Jeep, Ram dealer; Northwest’s largest GM dealer; full service sales, service, accessories, parts, body shop and tire departments.

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Woodgrain Millwork, Inc. Fruitland Manufacturing www.woodgrain.com Manufacturer and distributor of doors, windows and mouldings. Family owned and operated for over 60 years. In Idaho since 1969.

Kelly Dame, Darin Holderness

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Employers Resource Management Company Boise Services -(PEO) Professional Employer Organization www.employersresource.com Protecting the spirit of entrepreneurship by offering employers relief from administrative burdens, business costs and compliance risks.

George H. Gersema, Mary D. Gersema

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Dennis Dillon Auto Group Boise Retail Trade www.dennisdillon.com Dennis E. Dillon, Bradley B. Dillon Family owned and operated organization providing sales and service of cars, trucks, vans, SUVs, motorhomes, travel trailers and boats for over 42 years.

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Scentsy Inc. Meridian Direct Selling www.scentsy.com Scentsy is an international leader in fragrance and home décor products best known for flameless candles, diffusers and fragrant waxes.

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Engineered Structures Inc.(ESI) Meridian Construction www.esiconstruction.com Thomas D. Hill, Neil W. Nelson Reputation for excellence in construction including K-12, higher education, office buildings, hospitality, student housing, industrial, manufacturing and retail projects of any size.

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Regence BlueShield of Idaho Lewiston Health Insurance www.regence.com Scott Kreiling, Scott Jones An Idaho-original health insurer offering distinctly different and uncommonly effective solutions that deliver lower costs, better experiences and better outcomes.

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Bodybuilding.com Boise Retail Trade Bodybuilding.com, we are the world’s largest online fitness store — and a lot more.

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POWER Engineers Incorporated Hailey Engineering/consulting www.powereng.com Bret Moffett, Jim Haynes A global consulting services and engineering firm specializing in integrated solutions for power delivery, power generation, oil and gas, manufacturing, telecommunications, and federal government.

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Potandon Produce L.L.C. Idaho Falls A national sales and marketing company for fresh potatoes and onions.

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Ridley’s Family Markets Jerome Retail Trade www.shopridleys.com A family owned chain of supermarkets, pharmacies, and hardware stores with locations in Idaho, Colorado, Utah, Nevada, and Wyoming.

Mark Ridley, Jerry Ridley

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Clickbank, A Keynetics Company Boise Technology www.clickbank.com Online retailer of digital and physical products - enabling entrepreneurs to drive consumer traffic and sales through a commissioned network.

Kevin Strawbridge, Mick Wiskerchen

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Peterson Auto Group Boise Retail Trade www.petersoncars.com Sales, service and insurance for new and used automobiles; auto parts and body shop; new brands include Toyota, Scion, Lexus, BMW, Chevrolet, Buick, Cadillac, Dodge, Chrysler, Jeep, and Ram.

Mark M. Peterson, Brady Peterson, Nils Peterson

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Western Power Sports Inc. Boise Wholesale Trade www.wps-inc.com Wholesale distributor of parts and accessories for motorcycles, snowmobiles, ATV/UTVs, bicycles, and personal watercraft.

Craig Shoemaker, Steve Lester

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Manito Super 1 Foods Hayden Retail Trade Super 1 Foods is a family owned grocery store operator with 14 locations in North Idaho and Western Montana.

Ronald B. McIntire, Randy McIntire

Boise

Agribusiness

Agribusiness

www.bodybuilding.com

www.potandon.com

www.super1foods.net

Orville Thompson, Heidi Thompson

Jas Krdzalic, Chris Olsen

Mel Davenport, Steve Ottum


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Norco, Inc. Boise Retail/Wholesale Distributor Regional northwest distributor of welding, safety, medical, gases and supplies.

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Litehouse Inc. Sandpoint Manufacturing www.litehousefoods.com Jim Frank, Kelly Prior Leading manufacturer and distributor of dressing, dips, sauces, apple cider, instantly fresh herbs & artisan cheese selling retail, foodservice and value add channels.

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Land View Inc. Rupert Agribusiness www.lvf.com Roy M. Young, Lance L. Whitney Manufactures, warehouses, distributes, and delivers agricultural crop inputs, dairy and livestock feeds and ingredients, and industrial and food process chemicals.

29

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Capitol Distributing Meridian Wholesale Trade www.capitoldist.com Tremayne Arnold, Rich Faw Provides merchandising and technology solutions to convenience retailers. Distribution of broad-line products to stores in Idaho, Oregon, Washington, Nevada, Arizona, and Utah.

30

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CBH Homes Meridian Construction www.cbhhomes.com Idaho’s #1 homebuilder is a proud family of over 16,000 homeowners, 90 passionate teammates and has been building the dream for 25 years.

31

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Hansen-Rice, Inc. Nampa Construction www.hansen-rice.com Burke Hansen, John Rice Solutions driven organization providing value to construction projects through Pre-Construction, Design, General Contracting and Self-Perform Steel & Thermal.

32

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ECCO Safety Group Boise Manufacturing www.eccosafetygroup.com Doug Phillips, Tom Mazzei Designs, manufactures, and markets commercial and emergency vehicle warning products - reversing safety, mirrors, white lighting, warning lights and lighting systems.

33

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Stinker Stores Boise Retail Trade www.stinker.com Charley D. Jones, Steve Watts Idaho convenience store chain with over 100 stores in Idaho, Colorado and Wyoming and 1,000 employees. Arrowrock Supply and Westpoint Transportation are affiliated companies.

34

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Idaho Pacific Lumber Company Inc. Meridian Wholesale Trade www.idapac.com Wholesale nation-wide distribution of lumber and building materials to contractors on large, single family, multi-family, and commercial projects.

35

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United Heritage Financial Group Meridian Insurance www.unitedheritage.com Dennis Johnson, Jack Winderl United Heritage Insurance companies offer life, property, and auto insurance products and annuities and investments in 49 states and the District of Columbia.

36

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Oppenheimer Companies, Inc. Boise Food sales & mktg., food processing, real estate dev., invest. & property mgmt. www.oppcos.com Food processing, distribution, sales and marketing industries as well as two affiliated companies involved in real estate.

Arthur F. (Skip) Oppenheimer Douglas F. Oppenheimer

37

50

Hawkins Companies Boise Real Estate Development & Mgmt Co www.hcollc.com National commercial real estate development company of over 250 real estate projects in 22 states in excess of 10m SF.

Gary R. Hawkins, Brian Huffaker

38

38

Broulims Super Markets Inc. Retail grocery stores and hardware stores.

Robert W. Broulim, Mark L. Oswald

Ranking Ranking Company Name

39

City

Rigby

Industry

Retail Trade

Web site address

Top Executives

www.norco-inc.com

James A. Kissler, Ned Pontious

www.broulims.com

Corey Barton, Ronda Conger

Eric D. Grandeen, Rick J. Sullivan, Scott Sunday

North Wind Group Idaho Falls Construction/Services/Technology www.northwindgrp.com Chris Leichtweis, Brad Frazee Founded in 1997, North Wind Group is a small business leader specializing in environmental engineering, construction, and technical consulting industries.

40

40

Great Floors Coeur d’ Alene Retail Trade Providing quality floor coverings and countertops for Northwest homeowners and businesses for over 40 years.

www.greatfloors.com

Doug & Ken Chadderdon, Jim McGee

41

37

Small Mine Development LLC Boise The leader in safe, productive and innovative mining solutions.

Construction

www.undergroundmining.com

Cheryl Gmirkin, Jesse Leib

42

43

Franklin Building Supply Co. Boise Full service building supply sales to builders, remodelers and consumers.

Retail Trade

www.franklinbuildingsupply.com

Rick Lierz, Rhonda Millick

43

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Hayden Beverage Co Boise Wholesale Trade/Distributor www.haydenbeverage.com Hayden Beverage is Idaho’s largest statewide distributor of beer, wine, Red Bull and premium non-alcoholic beverages.

Dodds Hayden, Dan Scovel

44

41

Commercial Tire Inc. Meridian Retail Trade Providing tire sales and service for over 40 years in Idaho, Oregon, Washington and Utah.

Bob Schwenkfelder, J. Trent Schwenkfelder

45

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D&B Supply Co. Caldwell Retail Trade www.mydbsupply.com Mark Schmitt, Blaine Ream Supplying everything the homeowner, rancher or farmer needs to manage their property, nurture their animals and pets and raise their families and live their “country lifestyle”.

46

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Brighton Corporation Boise Other - Real Estate Development www.brightoncorp.com David Turnbull, Blake Alder Idaho’s largest diversified real estate developer. Offers a full range of real estate development disciplines including premier residential communities, business parks and shopping centers.

47

46

Delta Dental of Idaho Boise Services-Dental Benefits www.deltadentalid.com Idaho’s largest, specialized provider of dental benefits programs committed to improving the dental health of Idahoans.

Jean De Luca, Greg Donaca

48

44

Western Trailer Sales Co. Boise Manufacturing www.westerntrailer.com Manufacturer of over-the-road trailers, producing flatbed, wood residual, agricultural and refuse trailers serving industries across the U.S.

Jerald (Jerry) M. Whitehead, Vicki L. Kovash

49

54

Cradlepoint Technologies Boise Technology www.cradlepoint.com Global leader in cloud-managed 4G LTE networking solutions, providing business grade and secure connectivity to distributed enterprises.

George Mulhern, Val Heusinkveld

50

45

McAlvain Companies, Inc. Boise Construction www.mcalvain.com & www.mcalvainconcrete.com Torry McAlvain Since 1980, McAlvain has been the contractor of choice providing exceptional Construction Management, General Contracting, Design/Build and Concrete Services.

www.commercialtire.com


THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

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Smith Chevrolet Co. Inc. Idaho Falls Auto Sales and Repair www.thesmithgroup.com A family owned corporation specializing in the sales and service of new Chevrolet, new Honda; pre-owned and recreational vehicles.

Stafford L. Smith, Nathan Johns

52

52

Standlee Premium Western Forage® Kimberly Agribusiness www.standleeforage.com Producer of Premium Western Forage® products for feed and farm stores, distributors and other customers throughout the U.S. and Worldwide.

Dusty Standlee, Scott Plew

Lyle Pearson Auto Group Boise Retail Trade www.lylepearson.com Idaho’s premier luxury automobile dealership representing Acura, Jaguar, Land Rover, Mercedes-Benz, Porsche, Sprinter vans and Volvo.

Jim Cross, Don Anderson, Travis Brandenburgh Grant L. Petersen, Jr., Craig S. Hudson, Thayne R. Fisher

Ranking Ranking Company Name

53

City

Industry

Web site address

Top Executives

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Bronco Motors Hyundai, Nissan, Mitsubishi, and INFINITI Boise Retail Trade Family owned & operated, provides retail automotive services including service and parts.

55

59

Connect Wireless Eagle Retail Trade www.gotconnect.com An AT&T National Authorized Retailer who delivers advanced mobile services, next generation TV and smart solutions for people and businesses.

56

61

Steed Construction, Inc. Eagle Construction www.steedconstruction.com Randy S. Steed, Scott J. Raymes Commercial General Building Contractor specializing in the design and construction of office, warehouse/distribution, hospitality, retail, healthcare, religious, and educational facilities.

57

69

Thomas Cuisine Management Meridian Services - Food www.thomascuisine.com Mark Kadell, Greg Turpen Food management company using exceptional ingredients, scratch cooking, and dedicated employees providing genuine service in hospitals, senior living and corporate settings.

58

58

Tomlinson & Associates, Inc. Boise Diversified Holdings www.tomlinsonassociates.com Gregory Tomlinson, Katie Rosanbalm A vertically integrated multifamily commercial real estate company, providing property/asset management, development and rehabilitation services throughout the Northwest.

59

www.broncomotors.com

Dave Stearns, Chad Disney

Venture South Distributors, Inc. dba Watkins Distributing Jerome Wholesale Trade Wholesale beverage distributor with four locations (Idaho Falls, Jerome, Coeur d’Alene, Lewiston) in Idaho.

www.watkinsdistributing.com

Mitch Watkins, Tony Watkins

www.clearsprings.com

Larry W. Cope, Keith E. Quigley

60

55

Clear Springs Foods Inc. Buhl Manufacturing Largest producer of aquacultured Rainbow Trout. Products can be found nationwide and in Canada.

61

53

Boise Peterbilt, Inc. Boise Transportation www.peterbiltofidaho.com A full-service distributor (sales, service, body shop and financing) of Peterbilt heavy and medium duty transportation equipment.

62

74

Hubble Homes LLC Meridian Construction www.hubblehomes.com E. Don Hubble , Michelle Jacobi Your Community Builder as Idaho’s premier residential homebuilder, offering high value, exceptional design and lifestyle personalization in beautifully planned communities.

63

83

AmeriBen/IEC Group Meridian Services www.ameriben.com Providing comprehensive services in Third Party Medical Claims Administration for self-funded and partially self-funded companies, Human Resource Management and Consulting, and Retirement Benefit Plan Administration.

64

64

Empire Airlines Inc Hayden Other - Airline / Aerospace Air freight services - western U.S. and Alaska, airplane maintenance repair and overhaul, Hawaiian inter-island passenger service and UAV’s in the agricultural, mining, engineering and road construction arena.

65

63

Hoff Companies, Inc. Meridian Wholesale Trade www.hoffc.com Wholesale distribution of building materials, vinyl window manufacturing, timberland management and land development.

66

65

Premier Technology, Inc. Blackfoot Manufacturing www.ptius.com Shelly Sayer, Douglas A. Sayer Premier is a woman-owned manufacturing company that serves clients in the food processing, mining, industrial, DOE, DOD, and nuclear industries.

67

67

Syringa Networks Boise Technology www.syringanetworks.net Greg Lowe Specializing in custom network solutions for businesses, providing high performance fiber-optic networks, services, and equipment throughout the region.

68

84

Bateman-Hall, Inc. Idaho Falls Construction www.bateman-hall.com General contractor and construction management firm specializing in commercial buildings, public facilities, industrial buildings and warehouses for over 37 years.

Shay Moon, Mike Clements, Aaron Johnson

69

57

RSCI Boise Construction www.rscigroup.com Construction firm specializing in federal government, wastewater/water treatment facilities and design/build services.

Zeke Johnson

70

56

Kingston Companies Idaho Falls Wholesale/Transportation/Diversified www.thekingstoncompanies.com David O. Kingston, Mike Kingston Food distribution, farming, transportation brokerage & trucking, property development & management, “green” energy production, distressed bank loan portfolios, real estate & loan workout servicing.

71

85

CM Company, Inc. Boise Construction Commercial general contractor/construction manager working primarily in Idaho, Oregon and Washington.

72

80

Wright Brothers, The Building Company, Eagle LLC Eagle Construction www.wbtbc.com Robert A. Wright, Joseph L. Rausch Providing general construction and construction management services throughout the United States, including real estate development in the Treasure Valley.

73

77

Headwaters Construction Company Victor Construction www.headwaterscc.com Industry leading general contractor and construction manager with expertise in commercial and high-end residential construction.

74

60

Northwest Equipment Sales Inc Boise Transportation www.nwesales.com Jim Hibler, Jesse Hibler, Travis Hibler Franchised dealer for Volvo Trucks and Mack Trucks; Franchised dealer for Trail-Eze, Mac, Ranco and Neville Built Trailers. Sales, parts, service, leasing and rental.

75

78

J-U-B ENGINEERS Inc Boise Engineering www.jub.com The largest Idaho based civil engineering firm providing planning, design, construction management and related services.

Blake A. Jackson, Bruce Adams

T. Andrew (Andy) Fujimoto, Carrie Hatch

www.empireairlines.com and Timothy D. Komberec, Scott Marikis www.empireaerospace.com and www.empireunmanned.com

www.cmcompany.com

Brian Hoff

Trey Crookston, Anna Ellis

Stan Marshall, Jason Streit

Chuck A Larson, Lee E. Cammack


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Healthwise Boise Healthcare www.healthwise.org Healthwise builds the world’s best health content and software for clinicians and care teams, patients and health consumers.

77

71

Global Travel Boise Services - Travel Related www.myglobal.com Evelyn Loveless, Kevin Loveless An Idaho Corporation specializing in the Art of Travel; Corporate, Leisure, Group & Event planning. “Space Travel Coming Soon” One call does it all 387-1000.

78

79

Stein Distributing Co. Boise Wholesale Trade www.steinbeer.com Catherine Stein, John A. Grizzaffi Wholesaler of beer, specialty malt beverages and non-alcoholic products; servicing over 30,000 sq miles in 10.5 counties with a population over 700,000.

Ranking Ranking Company Name

City

Industry

Web site address

www.ncm-c.org

Top Executives Robert E. Kyte, JD, Darra Wray

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North Canyon Medical Center Gooding Healthcare Independent critical access hospital in southern Idaho servicing the health needs in extra ordinary ways.

80

Diamond Line Delivery Systems, Inc. Meridian Transportation www.diamondlinedelivery.com A solution provider to the shipping and transportation industry. LTL freight company moving shipments to cities in the Pacific Northwest.

Calvin Fillmore, Doug Harris Jerry S. Frank, John Quapp

www.petrainc.net

Tim Powers, J’Dee Adams

81

72

Petra Inc. Meridian Construction Petra is a recognized leader in general contracting, construction management, and design/build services.

82

86

Ashley Manor LLC Meridian Healthcare www.ashleymanor.com Small, home-like assisted living homes specializing in Alzheimer’s and memory loss care, with a hospice affilliate.

83

88

SummerWinds Garden Centers, Inc. Boise Retail Trade www.summerwindsnursery.com Frank Benzing, Quinn Tremayne Operating six upscale SummerWinds Nursery retail garden centers - three in the greater Phoenix, Arizona area and three in Silicon Valley, California.

Keith Fletcher, Dave Martin

84

Dillabaugh’s Flooring America Boise Retail Trade www.dillabaughsflooringamerica.com Casey Dillabaugh, Jeff Kapp Provide and install flooring, cabinetry and granite counters for retail, new residential construction, and commercial clientele.

85

The Russell Corporation Commercial general contractor serving the Northwest.

Meridian

Construction

www.russcorp.com

Neal H. Russell, Sharon K. Russell

www.ddtsi.com

Calvin Kuntz, Jennifer Graves

86

89

D&D Transportation Services Inc. Gooding Transportation Provides nationwide transportation services of refrigerated and dry goods for food grade shippers.

87

96

Kount Inc. Boise Technology www.kount.com Kount Inc. develops fraud and risk management software solutions for companies that have card-not-present (CNP) environments.

88

90

BPA Health, Inc. Boise Services www.bpahealth.com Sarah Woodley, Carl Arriola Behavioral health and services company that connects people to services to make lives better, organizations more effective and communuty stronger.

89

92

Eaglewood Homes Meridian Construction Building homes of tremendous value and craftsmanship, making the building process easy.

90

93

Valley Office Systems Boise Technology www.valleyofficesystems.com Authorized vendor for Canon, Ricoh, Sharp, HP, and Kyocera products. Critical focus for service, delivery, software and work flow solutions.

91

94

Fisher’s Technology Boise Technology www.fisherstech.com Chris Taylor, Eric Strand Manages IT environments, sells and services copiers and printers and streamlines business operations with electronic document management solutions.

92

91

AIM International, Inc. dba The AIM Companies Nampa Network marketing company of whole food and nutritional supplements.

93

95

Pita Pit USA, Inc. Coeur d’Alene Restaurant Franchise www.pitapitusa.com US & worldwide Healthy fast food franchises; ‘chef-inspired’, fresh-grilled, flavor-filled sandwiches to satisfy any appetite and provide a great-tasting, healthy alternative to traditional fast food.

Peter J. Riggs, Jack T. Riggs, Brenda Z. Bookholtz

94

97

The Caxton Printers Ltd. Caldwell Manufacturing www.caxtonprinters.com Commercial printing - textbook distribution - school services/supplies, product fullfillment/warehousing - book publishing.

Scott Gipson, Ron Gipson

95

Inteframe Components, LLC Manufacturer of roof and floor trusses.

Kent Mills, Tom Manning

96

Health West Inc. Pocatello Health care www.healthwestinc.org Health West offers quality, affordable medical, dental, and behavioral health services on an income based sliding scale.

Mindy Stosich-Benedetti, Amy Tovey

Fresh Air Manufacturing (FAMCO) Meridian Manufacturing Manufacturer and distributor of quality ventilation and roofing products. Family owned and operated since 1989.

www.famcomfg.com

Martin Artis

98

A-1 Heating & Air Conditioning Meridian Retail Idaho’s #1 Lennox Dealer - Providing the most efficient HVAC systems in the industry.

www.a1heating.com

Pat Minegar, Carol Clark

99

CHF Home Furnishings/ La-Z-Boy Furniture Galleries Boise Retail Sales www.shopchf.com Lyndon Johns, Barb Kurpiewski Furniture and major appliance retailer-full service store, carrying brands such as La-Z-Boy, Flexsteel, Ekornes, Norwalk, Whirlpool, Sub-Zero and Wolf.

100

Magic Valley Truck Brokers Boise Transportation www.magicvalleytruckbrokers.com Wes Blaser, Debbie Blaser Coordinate freight between trucking companies and shippers. Our service is to make everyone happy and get products to their destination.

97

100

Nampa

Wholesale Trade

Manufacturing

www.eaglewood.com

www.theaimcompanies.com

www.inteframe.com

Bradley J. Wiskirchen, Rich L. Stuppy

Abram Neider Tom Gwin, Howard Hansen, Brent Kelly

Dennis J. Itami, Ronald A. Wright


THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

IDAHOSTATESMAN.COM • IDAHO STATESMAN  “Many of the companies on the list seem to be following trends we see throughout the country as a whole — strong construction and housing, an expanding entrepreneurial eco(You can read more about AmeriBen on system, particularly in technology, increased page 34.) manufacturing, etc.,” Hansen said. “And agriTake some time to look over the list. There are always a few surprises and a few companies business is and will continue to be a backbone of Idaho’s and our country’s economy.” making their first appearance. It’s always an “The list overall signifies strength,” Hayhurst interesting snapshot of Idaho’s diverse business said. “Companies are moving forward with their community. business strategies, utilizing technology and R&D to move the bar.” OUR STORY “The leading edge is not industry specific,” “We can see that Idaho has a great story to Prohaska said. “The constant is the impact of tell,” Hansen said. “We have a diverse business the transition to a ‘gig-economy’ (short-term climate. The Top 100 represents companies contracts and freelance work) and transformafrom over 20 industries who are a mix of generations — old companies and newly founded tional technology on every business.” Then again, one can always go back to that companies. And many of them do business one perennial characteristic that we almost across the United States, as well as globally, so they have great reach and impact in Idaho and take for granted. “Idaho has the best of both worlds — dybeyond.” namic companies to work for and a fantastic “The future is bright for Idaho,” Prohaska lifestyle,” Hayhurst said. “People are able to buy said. “We really like the variety of companies, homes in areas close to work – they are able to from manufacturing to health care, retail to agribusiness. Then you factor in all the different watch their kids play soccer or softball, some even coaching. They can wake up to bike across regions of Idaho where they are located or the city to work or hit the slopes or reservoirs have different operations, and it shows a real after hours to enjoy the great outdoors. It’s commitment to Idaho and our economy.” INTRO continued from P.4

23

TRENDS IN IDAHO’S FAVOR T here are a number of trends contributing to the success of Idaho’s economy, says Idaho Trust Bank President Thomas Prohaska:

• H igh quality of life — We have four seasons of world-class outdoor recreation at our doorstep.

• Low cost of business and living — The cost of doing business is nearly a third lower than in California and Washington, and the cost of living is 91.5 percent of the national average.

• A growing population — Idaho is among the five fastest growing states in the nation.

• A trained and productive workforce — Idaho’s universities and community colleges continue to produce well-educated and trained talent.

hard to imagine it any other way.” “When you add the ability to be national and global by leveraging technology, companies are drawn to our state,” Hayhurst said. “Local market size is less of a factor in their success. This opens the road for businesses to locate and grow in an area that

“You combine that with a state government that balances its budget every year and a Department of Commerce that understands private/public partnerships — it’s no secret why Idaho is riding high,” Prohaska said.

fits their lifestyle.” “With the outdoors recreation that we have here, it’s really bar none,” Leithauser said. “When I compare it to other places, I can easily sing Idaho’s praises. Why would you want to live someplace else?”

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24 IDAHO PRIVATE 100 |

THURSDAY, OC TOBER 26, 2017 

IDAHO STATESMAN • IDAHOSTATESMAN.COM

Chf Home Furnishings joins the list

FACTBOX

FA M I LY B U S I N E S S A P P R O AC H E S I T S 65 T H A N N I V E R S A R Y P H OTO S BY D U S T Y PA R N E L L Chf Home Furnishings had its origins in 1953 when Tony and Marguerite Kurpiewski bought a truckload of coin-operated rental televisions. Today it employs 62 people and enters the IP100 list for the first time at No. 99.

BY DUSTY PARNELL Television was still in its national network infancy when Tony and Marguerite Kurpiewski got a business idea back in 1953. Barely two of every five households across the country had a television set. But hotels had started to offer the amenity as an attractive feature to lure travelers. So Tony and Marguerite saw their opportunity

and bought a truckload of coin-operated televisions. It only took a few days before they had all been rented out. Business boomed. And by 1955, nearly twothirds of households across the country would own a television. Within six or seven years, 90 percent of homes in the United States would have a television. With that kind of product movement, in

1955, the couple moved to its current location at Orchard and Franklin roads and began selling televisions to the public under the name Commercial TV in a 5,000-square-foot space. In 1965, the business expanded to 15,000 square feet and incorporated the name Commercial TV and Appliance. The company would see sustained growth for more than 36 years and finally expanded in the early ‘90s into a space covering 48,000 square feet. That expansion also led to a name change — Commercial Home Furnishings in 1980 (shortened to Chf Home Furnishings) — by Tony and Marguerite’s son, Larry Kurpiewski, who had taken over operations in the 1970s. It was a true family business, as Larry had helped around the store since he was 9 years old. With the influx of new people into the Valley, he wanted the name change to avoid any misperception that Chf sold

In 1955, Tony and Marguerite Kurpiewski went from renting out coin-operated televisions to selling televisions to the public as Commercial TV. Shows that premiered on television that year included Gunsmoke, The Honeymooners, Captain Kangaroo, The Mickey Mouse Club, Alfred Hitchcock Presents and The Lawrence Welk Show.

commercial or office furniture. Today, Chf Home Furnishings employs 62 people and it has a current customer account list of more than 100,000 people. There are three retail locations in Boise that include Chf Home Furnishings (at the corner of Orchard and Franklin streets) and the La-Z-Boy Furniture Galleries and Chf Clearance and Consignment Center, both located on North Orchard Street. The sales territory extends from the Treasure Valley north to McCall and east to Mountain Home and Sun Valley, with delivery service offered to the entire territory. “I would have to say that outside of the recognition we have received from outside entities such as the Better Business Bureau and others, we are very proud of the fact that we have been able to thrive during and after the ‘Great Recession’ and amidst formidable competition

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THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

IDAHOSTATESMAN.COM • IDAHO STATESMAN  from out-of-state retailers,” said current President Lyndon Johns. And though Larry Kurpiewski died unexpectedly in 2009, Johns is really family, too, in a way. Next year will be Johns’ 40th anniversary with the company. When he first started in 1978, Larry was like a big brother to him. And even through the additional burden of uncertainty and challenge of Larry’s passing during the economic downturn, Chf remained a family business. The heirs of the Kurpiewski family, including Barb Kurpiewski, Shannon Johnson and Ryan Kurpiewski, all maintain a controlling interest in the company and continue to participate in the daily operations. “Our company is the epitome of an Idaho homegrown company,” Johns said. “We have been a family-owned and -operated company for six decades and will continue to be as long as our customers want us to be. “We respect our customers and make a pointed effort to not focus on transactions, but rather, relationships,” he said. “We believe that if we focus on relationships, the transactions will take care of themselves. I like to say that if relationships are what drives the human experience, what better career can one have than to develop several new friendships every single day? Isn’t that why people move to Idaho, to get away from

places where anonymity devoid of meaningful relationships is the rule?” Even the company’s mission statement states that the customer’s loyalty is a measurement of Chf’s success. But the company’s entrance into this year’s IP100 list at No. 99 is also proof of a decided effort behind this venture of nearly 65 years. “Operating a successful business in the home furnishings and major appliance industry is not rocket science,” Johns said. “However, it does require extreme attention to detail and to be intimately aware of what’s happening in the market.” First, they need to know how the consumer’s taste and desired shopping experience is evolving. Secondly, they need to be on top of all the latest furniture trends and appliance styles and features. In addition, such a great array of inventory needs to be managed effectively and profitably, Johns said. “And know our competition’s strengths and weaknesses, relative to ours.” Followed up with “unparalleled service” during and after the shopping experience.

CHF’S ‘LEADING EDGE’ “We employ both technology and human ex-

pertise to keep on the ‘leading edge,’ ” Johns said. Experienced sales, management and buyer teams stay plugged into what is driving customers’ decorating and functionality motivations. They attend furniture and appliance markets three or more times a year. And that includes sales people, because it helps expose them to the leading edge trends to “provide feedback to our

25

buyer (team) and help select items that customers are telling them that they want,” he said. “Buying inventory is both an art and science. The art comes from an innate ability to recognize styles, colors and textures that connect with customers. The science comes from crunching numbers to evaluate the profitability of every item in our inventory. By using this technology,

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One look will tell you. There’s a lot more to us than just furniture and appliances. We’re ideas. Staying on top of trends and sharing them with you in eye-appealing room and kitchen displays. You’ll enjoy a no pressure shopping atmosphere, making it easy for you to browse leisurely to take in all we have in the store. And, when you ask for it, we can provide personal design assistance, giving you solid ideas for making your home and kitchen livable. Promising value prices every step of the way. Also, because we’re not just a store, we’re your neighbor, you can be sure when we say we guarantee your satisfaction, we mean it. That’s a big reason folks keep coming back year after year. Come see for yourself, discover a store that furnishes a lot more than furniture and appliances. And if it’s been a while since you’ve stopped by, consider this an invitation to drop in. Even if it’s just to say hello!

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IDAHO STATESMAN • IDAHOSTATESMAN.COM

we can better invest in products that our customers are demanding, and in quantities sufficient to meet that demand.” And like other successful businesses, Chf Home Furnishings routinely studies the competition from a customer’s perspective, which allows the team to adjust and improve its own sales and business approach. “We do this, not to hurt our competition per se, but to always improve in assuaging the fears that customers naturally have when they are making large purchases such as furniture and appliances,” Johns said. “We often find that our competitors make excellent teachers in educating our people to become better advocates for the customer. We take from what they do right, add it to what we do right (and hopefully eliminate what we do wrong), and hopefully make the shopping and buying experience better and slightly higher price points. more enjoyable for our customers.” While other companies are cutting employee benefits, we have chosen to expand employee FORMULA TO BUSINESS LEADERSHIP benefits such as health insurance benefits, profit Johns lists five elements in Chf’s ability to sharing and matching 401(k) plans. And though evolve within its industry, while also providing a it may hurt the short-term bottom line due to pathway to success, both in business and within increased costs, we believe that it helps retain the workplace: quality people. Plus, it’s the right thing to do. We have chosen a contrarian approach to We have invested heavily in our operations our business model. While other companies infrastructure to ensure that our warehousing are racing to the bottom on price points and and delivery operations are positioned to exceed thus sacrificing product quality, we choose to customer expectations well into the future. offer higher-quality products, even if they are at There’s one thing that will never change or

insurance costs and attracting employees and vendors who share Chf’s values. And there are other challenges, some that have been met and others that are ongoing. “The question connotes a big-picture perspective, not a specific-industry perspective,” Johns said. “From a big-picture perspective, the biggest challenge is dealing with the impact of political uncertainty on the economy as a whole. Regulation and political policies have been very challenging over the past several years in dragging business growth down, on a macro level. “The flip side to that, on a more micro level, Idaho has seen very robust economic activity due to business-friendly policies and an attractive quality of living.” But despite those challenges, Chf Home P H OTO BY D U S T Y PA R N E L L Furnishings has a proven plan. “We are a process-focused company. Rather evolve with our company. It’s something that drove Larry’s approach to business and is part of than simply focusing on financial benchmarks to measure success, we focus on our processes our culture — three words: “Do it now.” In other words, we bring a sense of urgency in everything in order to always improve,” Johns said. “Our primary goal over the next five years, and the we do. next 20, and so on, is to be the highest-regarded We continue to remodel product displays. furniture and appliance retailer in our market. It’s an ongoing project to present products in a fashion that helps customers visualize what it will Given the mega competition in our market, it’s unrealistic to think we can be the biggest, but look like in their home. we certainly can be the best. All of our efforts are directed to that end.” THE CHALLENGES OF THE FUTURE The future is not without its challenges, of course. Not the least of which is managing health

The Challenge of What’s Next By: Thomas Prohaska, President, Idaho Trust Bank Success is hard to achieve. It feels great when you finally have it. But, success can be fleeting without staying focused on the future. A common theme among successful companies is that they are always looking forward. In other words, they accept the challenge of what’s next. Three common areas for successful companies to keep an eye on when tackling the challenge of what’s next are finding the right partners, maintaining culture and business succession planning. Among the right partners, your banking relationship is an essential one to focus on. Look for a bank headquartered near where you are based. This proximity will demonstrate a commonality of interests, values and culture. These are important considerations for a long relationship. When you are an Idaho company, an Idaho bank is much more likely to understand what’s important to you, the impact you have on the state’s economy and how to

grow together. An Idaho bank will be more invested in your success because it more directly influences their success. At Idaho Trust Bank we are a growing institution with a 23 year history. We are a true full service community bank headquartered in Boise with a branch in Coeur d’Alene. Idaho Trust’s clients have access to experienced professionals offering banking, lending, investment and trustee services to individuals and businesses around Idaho and the western United States. Maintaining culture is a challenge for growing, successful companies. Every company will have a culture; the question is whether it will be one you create or one you let happen. Staying purposeful in maintaining the culture that fed your success is a huge challenge to growing companies. This can be done by clearly and succinctly defining your company’s vision, mission and values. Defining and documenting these things provide benchmarks for decision-making. They also help assimilate new hires into the company. Business succession planning is another key to the challenge of what’s next. This can include planning for

future management of the company. It can also include the transition of control of a family business from one generation to the next. In particular, the family issues when one or more children work in the business and other children do not. Finally, business succession planning takes on the challenge of managing wealth after a sale. Idaho Trust Bank is the market leader among Idaho’s banks in advising clients on these issues through the state’s largest wealth management department. The ability to accept the challenge of what’s next is a defining characteristic of Idaho’s Private100. These great companies do not rest on the laurels of past successes. They look forward. They accept the challenges of the future. They are to be applauded and emulated for it.

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Construction industry — good, bad news C M CO M PA N Y A N D N O R T H W I N D G R O U P I N D I C AT I V E O F H E A LT H Y E CO N O M Y BY DUSTY PARNELL

Idaho’s economy right now. If you can say there is a downside, it would be the strain being put on the workforce. Smaller Much of the strength of Idaho’s economy projects and even homebuilding have expericomes from its diversity of industries. That diversity can also be seen within the con- enced a less than optimal pace due to the labor shortage. There are more jobs than the workforce struction industry itself. There is a lot more going can handle, especially for some of the remodel on than subdivisions and skyscrapers. and construction projects, often manned by subOn one hand, you have someone like CM Company, a reputable and well-known commercontractors who are busy with the bigger projects. Meanwhile, the overall unemployment rate in cial general contractor with several recognizable Idaho for August 2017 was 2.9 percent, according projects to its name. At the other end of the spectrum, you have the to the U.S. Bureau of Labor Statistics. North Wind Group — a company that specializes in environmental engineering, construction and WORKFORCE CHALLENGES technical consulting, primarily in federal markets The CM Company is one of those businesses and niche mine reclamation commercial markets. feeling the crunch of labor shortages throughout These are just two of the many construction the construction industry. companies on this year’s IP100 list. In fact, only “This not only is a challenge from an internal the retail industry has more companies (23) on perspective, but it causes us to pause on the the list than the construction industry (16). When approach we are taking when working with our you look at year over year growth, more than vendors and subcontractors,” said CM Company 65 percent of companies on the entire IP100 Vice President Anna Ellis. “Because of these experienced revenue growth. Meanwhile, of the shortages, precise scheduling has become more 16 companies in the construction category, 12 important than ever. We have reinforced our moved upwards. One of those 12 reentered the approach to the project to ensure workforce eflist while another company — North Wind Group ficiencies, and constant communication with the — made its premiere. players involved remains vital. Weekly schedule The remaining 10 construction companies updates and consistent communication is a must with upward movement averaged an 8-position to ensure trade contractors are able to dedicate jump. Three companies showed a double-digit the manpower to the project when it is necessary jump up the list: Bateman-Hall (up 16 spots from within the schedule.” No. 84 to No. 68), CM Company (up 14 spots from CM Company President Trey Crookston feels No. 85 to No. 71) and Hubble Homes (up 12 spots these workforce shortages will continue to be a from No. 74 to No. 62). concern, born out by several contributing factors: Construction is clearly on the leading edge of — The construction industry lost more than 2

P H OTO BY D U S T Y PA R N E L L

(top photo) CM Company celebrates its 40th year this year, with the opening of The Library! At Bown Crossing, featuring leading edge technology in its construction. P H OTO S U B M I T T E D BY NORTH WIND GROUP

(bottom photo) North Wind Group enters the IP100 list for the first time at No. 39. This photo is from the Kaufmann, Texas, Levee Emergency Response Project, consisting of extensive earthen levee repair.

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IDAHOSTATESMAN.COM • IDAHO STATESMAN  million jobs during the 2007-2011 recession, and many of those lost skilled-trade professionals have not been recovered. — More construction management graduates are needed. A recent 2017 career fair held by the Boise State Construction Management Department featured 39 companies looking at only 35 students graduating the following semester. Graduate job placement is 100 percent upon graduation, with many of these graduates receiving multiple offers. — Less focus is placed on trades and vocational programs in secondary education, where students are being steered down a career path that requires a traditional four-year degree. — Much of the skilled workforce is reaching retirement age without apprenticeships to backfill these positions. To meet those challenges, CM Company focuses on retention within the company and on maintaining its relationships with vendors and subcontractors. “We are active on industry advisory boards at both the university and high school levels, and we need to be active in marketing the opportunity in this industry,” Ellis said. “Construction management is a high-pace, interactive form of management … (that) spans the gap between business

and engineering.”

CM COMPANY Despite the workforce challenges, the CM Company has still forged a pathway to success. It has been on the IP100 list for 16 of the past 19 years, this year showing a strong upward movement to sit at the No. 71 spot. In fact, CM Company celebrates its 40th year in business with well over 1,000 projects on its resumé in Idaho, Oregon and Washington. You may drive by, play in or send your kids to one of their many projects. Many of those noticeable projects include the Chase Tower in Downtown Boise, the Boise City Hall renovation or the University Quay Building (you know, the fivestory mirrored building across from the football stadium). CM Company has also been involved in the construction or remodel of more than a dozen school projects, including Rocky Mountain High School, Mountain View High School and renovations at Meridian High School and the Boise High School gym and music room. Other buildings on the list include the Caldwell and West Boise YMCAs, Idaho Central Credit Union branches and several religious facilities , such as the Ahavath Beth Israel Synagogue addition and relocation. For those who travel, you may have stayed in one

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THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100 of the hotels the company built in Hillsboro or Portland, Ore. One of CM Company’s newest projects is Boise Public Library branch at Bown Crossing, which features many unique features and qualities and demonstrates how this company is on the leading edge of technology and new products. “The library is a LEED version 4 — silver, which is one of the first of its kind to be completed in the state,” Ellis said. “It presents new concepts in green building that focus on health and human experience within the space, while exercising enhanced efficiencies and monitoring of overall water use and power output.” LEED (Leadership in Energy and Environmental Design) was developed by the U.S. Green Building Council and is one of the top green building certification programs around the world. “We always like to face a new challenge and determine a successful solution to each problem,” Ellis said. “With an enhanced focus on environmental efficiencies, new products are regularly entering the market that provide opportunities to improve the overall life of the building. “An example of one of these products is the CLT Panels or Cross-Laminated Timber Panels used on the library at Bown Crossing project,” she said. “CLT Panels consist of multiple layers of kiln-dried

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lumber stacked in alternating directions then bonded with structural adhesive. The effect is a solid rectangular panel that can then span larger distances. While providing both the structural support and the aesthetic appeal of a finished solid wood ceiling, one of the benefits is the extended spanning capability which allowed the reading room to be free of obtrusive columns throughout the core of the library.” Crookston is “cautiously optimistic” that the uptick of growth in the industry will continue. “With this growth, further needs for schools and infrastructure will maintain,” he said. “We look forward to continuing our commitment to the school districts around Idaho and Oregon. It is exciting to be a part of building that becomes a legacy for the community, and these public spaces, like the schools, libraries and zoo, represent that legacy. Additionally, we want to continue our portfolio within the hospitality industry around the Northwest.” Other avenues ahead include renovation of existing buildings as affordable, vacant property becomes scarce. The company is also well-versed in seismic upgrades, such as those included in the Meridian High School and Boise City Hall upgrades. “Our motto is, ‘The first thing we build is your

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trust,’ and we live by these words,” Ellis said. “CM Company is a bit of an outlier in our industry because we maintain a consistent workforce with very little turnover. The majority of our team has been with the company for over 10 years and many have been here for over 20 or 30 years.”

NORTH WIND GROUP The North Wind Group is one of those construction companies that looks like it came out of nowhere to land on the list for the first time at No. 39. Headquartered in Idaho Falls, this company was founded in 1997 and has grown into a group of companies that employs more than 1,100 people spread across the U.S. and in three countries. While still part of Idaho’s construction industry, it is quite a different animal than CM Company with its 35 employees. North Wind is one of the nation’s leading small business providers in engineering, construction, environmental and technical services to federal and state agencies and private industry. Since 2010, North Wind has been a wholly owned subsidiary of Cook Inlet Region Inc., an Alaska Native Corporation. “Our customer mix includes agencies with the Department of Energy, Army, Navy, Air Force,

“The addition of Portage to the North Wind Group of companies strengthens our capabilities coast to coast and enables us to become even more competitive in our market.” 

— Chris Leichtweis, North Wind Group President/CEO

Department of Interior, Department of Agriculture, Department of Commerce, Department of Homeland Security and the Department of Transportation, in addition to several commercial clients,” said North Wind Group President/CEO Chris Leichtweis. What the company provides to its clients is quite a list. It starts with the maintenance, security and training of not just the infrastructure but of the facilities and technical services as well. And those technical services can include nuclear safety, radioactive materials transportation,

IDAHO STATESMAN • IDAHOSTATESMAN.COM environmental remediation, cultural and natural resources, hazardous material response and waste management, information technology, cybersecurity and more. And, of course, the engineering and construction (and repair) of buildings, radiological laboratories, decontamination and demolition structures, wastewater treatment systems and waste repositories. While that may be just scratching the surface, it’s probably safe to say that any scratching would bring security in rapid order. “North Wind strategy is well planned and defined,” Leichtweis said. “Our focus is primarily the federal markets in all that we do and niche mine reclamation commercial markets. We are targeting many markets outside of our primary areas of expertise in what we call niche derivative areas such as occupation medical services and IT/ cyber. These are growth areas for NW as we look for the future.” One of the reasons North Wind seems to have just blown onto the list all of a sudden is partly its continued growth, such as the recent addition of Portage Inc., a company that has been on the IP100 list for several years (and peaked at No. 17 in 2011). “Portage has a great reputation for excellent performance, and together we are a stronger unified organization,” Leichtweis said. “This acquisi-

tion also solidifies our continued presence in Idaho Falls as our corporate headquarters. North Wind Group and Portage have worked together and competed throughout our histories across many agencies, including the environmental and energy markets.” But like any construction industry company, there are still challenges. “A large percentage of our business involves supporting the federal government, and the predictability of funding in federal budgets is challenging,” he said. “If federal projects are not awarded as planned, this causes a challenge as we try to proactively manage future projects. But our eggs are not all in one basket. Our business model has evolved so that it includes several niche capabilities that allow us to work in several different markets. Therefore, the threat is reduced if one market is struggling.” Perhaps the biggest challenge will be to sustain its incredible growth curve. North Wind has enjoyed a 25-percent-plus growth for the past three years. “We are extremely proud to be recognized among our peers in this competitive industry,” Leichtweis said. “The organization is realizing the advantages, benefits and excitement of growing in a non-growth environment.”

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Succession planning — you need to be ready

TIPS FOR SUCCESSION PLANNING

W H AT H A P P E N S TO YO U R B U S I N E S S W H E N YO U ’ R E G O N E ? BY DUSTY PARNELL

Family businesses are the backbone of the American economy. But did you know that only about 30 percent of those businesses survive into the second generation? And that drops to 12 percent into the third generation. Most people understand the importance of having a will for their family, but one should also give serious consideration to the same kind of process for his or her business. Will it go to one of the kids? Which one? Do they even want it? If not a family member, then who? And how will the financial aspects be handled or divided? The questions are very similar to those logistical tangles answered in your personal will. Yet many business owners are not prepared for that inevitable day. “The lack of a succession plan can quite literally end a business,” said Nicole Snyder, a corporate attorney and partner with Holland & Hart. “Estate and business transfer taxes can be an immense burden on a business and, in some cases, prevent it from operating into the future. Additionally, if individual successors are not identified and developed, the business may fail no matter how good the tax and legal planning is.” “The lack of a plan exposes the family to the risk of controversy, even litigation, over who’s in charge, who owns what and the future of the business,” Idaho Trust Bank President Thomas Prohaska said.

• S tart business succession planning early — Consider building an exit strategy into your business plan. • I nvolve your family in business succession planning discussions — Open a dialogue ahead of time; don’t just spring it on your family. • L ook at your family realistically and plan accordingly — Are you sure your firstchoice successor has the skills or even the interest to run the business? • G et over the idea that everyone has to have an equal share — Management and ownership are separate issues. Decisionmaking and financial arrangements may need to be individualized to your business.

P H OTO BY G E T T Y I M AG E S

According to a February 2017 report by CNBC, in the next 30 to 40 years, $30 trillion in financial and non-financial assets will be transferred by baby boomers to the heirs. A significant part of those assets will be the ownership of family businesses. “A well-thought-out business succession plan improves the odds of business survival and success,” Prohaska said. “The biggest challenge is to help business owners understand the importance and value of succession planning, and to take the time to actually do it,” KPMG Tax Managing Director Brett

Ross said. “In many cases, not planning for the succession can result in unfavorable and unexpected tax consequences.” For Prohaska, the biggest challenge is overcoming procrastination. “It is never a good time to make a plan. But the failure to plan is much worse,” he said.

BE PREPARED “Start your succession plan now. Do not procrastinate,” said Chf Home Furnishings President Lyndon Johns. “Determine what you want your business to look like after you leave. If

• Train your successor(s) and work with them — Nothing better than good training. • G et outside help with your business succession planning — a team that includes the expertise of a banker, accountant/ tax advisor and lawyer is advisable. Many professionals specialize in succession planning. — From thebalance.com

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IDAHOSTATESMAN.COM • IDAHO STATESMAN  it’s a family business, are the heirs qualified and committed? If not, most family businesses do not last through the third generation. Knowing that, either having a qualified long-term employee that you have groomed over the years buy into the business, or plan on selling or liquidating.” Johns also recommends looking for your successor internally, if you want to keep the business in perpetuity. “The people that already work in the business understand best your values and business approach,” he said. Johns has been with Chf Home Furnishings for nearly 40 years. In the ‘70s, founders Tony and Marguerite Kurpiewski passed the reins to their son, Larry. Sadly, Larry died unexpectedly in 2009. “Absent the emotional turmoil (the death) caused, the business continued without missing a beat, because we had already implemented a succession plan, starting in 2005,” Johns said. “For all intents and purposes, I had been making virtually all the day-to-day decisions since that time. Having said that, Larry and I met every morning at 7 a.m. to discuss the daily issues. He allowed me to make the decisions, but he offered his insights on what he would do differently. He was an awesome coach and mentor. In fact, even

today, we still have those meetings at night while I’m asleep. His advice still influences me.” That, together with Johns’ relationship with his bank, afforded Chf the ability to keep moving forward during a challenging economic time period.  “Having key personnel that share your values and commitment to the company is really the most important aspect in keeping your business model successful after you’re gone,” he said. “That, and having them develop strong relationships themselves with your banker so that the bank has confidence that the company is in good hands moving forward.” The biggest challenge, he says, is finding someone as committed to your business as you are. “It seems that finding qualified, dedicated and trustworthy people is getting harder than ever. People today want to start at the top without having the benefit of learning all aspects of the business over time.” Simply put, be prepared. Don’t wait.

THE CLOCK IS ALWAYS TICKING “Succession planning is a lengthy process that cannot be rushed,” Snyder said. “It requires lots of thought, planning and preparation from

FACTBOX More than 40 percent of family business owners have no succession plan in place. the family and legal, business and tax advisors.” The process is just as complex as it sounds, which probably accounts for the procrastination. The downside of putting it off greatly increases the risk of management confusion that results in a lack of business focus, Prohaska said. It’s avoidable, but it will require a qualified team. “A good business lawyer is a perfect place to start, but a complete team will always include a lawyer, a tax advisor and a banker,” Snyder said. As the lawyer part of a team, she has several jobs. “First, the lawyer must help the team identify both the business goals and the estate planning goals,” she said. “Second, he or she must help outline a plan that accomplishes the business and estate planning goals while minimizing tax obligations. Finally, a lawyer must prepare the transfer and estate planning documents in a manner that is clear, effective and easily understood by everyone involved.” “Each professional provides a key element

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necessary for an effective succession plan,” said Prohaska, who represents the banking side. “The banker can provide insight and experience on what others have done well. The banker can provide financial products and services such as loans to fund the plan, life insurance to provide liquidity at death, and the ability to act as a corporate trustee of assets held in trust.” And Ross comes from the tax advisor side of the equation. “My role is to help my private company clients accomplish their specific goals and objectives, both for their businesses as well as personally, by providing tax planning advice that helps them assess the various federal, state and local income, estate and inheritance tax implications well in advance of any transfer,” he said. Other than basic tips and general advice, there is no do-it-yourself template. “Every plan is unique, so there is no checklist,” Prohaska said. “But experienced advisors can lead business owners through all the right questions to make the necessary decisions.” Then again — “Every business should have a backup plan in case the intended family successors ultimately do not want to, or are unable to, take over the business,” Snyder said.

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AmeriBen jumps up 20 spots

FA S T - G R O W I N G CO M PA N Y C E L E B R AT E S 6 0 T H A N N I V E R S A R Y I N 2018 BY DUSTY PARNELL AmeriBen comes to the list this year boasting the IP100’s biggest upward movement of 20 spots, up to No. 63. This service business, which incorporated in 1958 and began processing medical claims in 1964, only made its debut to the list last year at No. 83 and continues to impress and make itself known. “We foresee doubling in size,” AmeriBen CEO Andy Fujimoto said about the company’s future over the next five years. “Currently there are approximately 750 employees. We are very fortunate to have a niche market that has been very generous.” AmeriBen provides claims processing administration services for large employers, as well as human resource consulting services and retirement benefit administration services. With offices located in Meridian, Salt Lake City, Phoenix and Plano, Texas, AmeriBen is one of the largest group medical TPAs (third-party administrators) in the country. The company’s aim is to provide employers with the sophistication and technology of a large insurance carrier while also maintaining the personal service and flexibility of a TPA. AmeriBen Human Resource Consulting, meanwhile, offers values-based leadership training, employee engagement surveys, affirmative action plans and a bestpractice human resource hotline for more

than 150 clients. The third profit center of the company is retirement benefit administration for about 300 clients. Overall, the company has about 550 clients across the U.S., many of them out of state. Of the company’s approximate 750 employees, more than 550 of them are located in the Treasure Valley. To accommodate its growth, AmeriBen recently moved into a brand-new 75,000-squarefoot headquarters at I-84 and Ten Mile Road in Meridian. “The last three years have been record sales years. We will bring in more business in a year than 80 percent of similar industry companies,” Fujimoto said. Much of that is thanks to the strategic partnerships that have been formed with Fortune 500 and Fortune 50 companies. “Most TPA competitors in our industry have their eyes on smaller employee groups,” he said. “AmeriBen made a strategic choice to pursue larger employers (5,000- to 100,000-employee companies). Large employers demand flexibility, access to data, robust reporting, integrated medical management and access to the strongest provider networks. In partnering with some of the largest players in the health care industry, AmeriBen uses ‘coopertetion’ (partnering with competitors) to create products and services customized for large employers that very few have imagined, let alone perfected.” Clearly, the health insurance industry has

P H OTO S BY D U S T Y PA R N E L L

(top photo) AmeriBen is the first company to move

into new headquarters in the TM Crossing business park at Ten Mile Road and I-84. (bottom photo) AmeriBen — celebrating its 60th anniversary in 2018 — made the largest jump up the IP100 this year from No. 83 to No. 63. Of its 750 employees, more than 550 of them are located in the Treasure Valley.

undergone a number of changes over the years, and there is more change on the horizon. “The cost increases in health care (are) seemingly unsustainable for government, companies and individuals,” Fujimoto said. “We have been successful in reducing medical claims costs for our clients because of our focus on accurate claims processing, exceptional customer service,

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IDAHOSTATESMAN.COM • IDAHO STATESMAN  creating more participant engagement and offering the most competitive PPO (preferred provider organization) networks.” Health insurance changes ahead also means more challenges. “Change and reform is a strategic advantage for us,” he said. “AmeriBen has been and will remain nimble to change as the industry evolves. … We strive to build today for tomorrow.” To do that, the company focuses on four key areas: 1) discovering meaningful metrics, 2) knowing and articulating the company’s value to its clients, 3) a humble growth and 4) responsible stewardship. “We attribute our rise in success over the past couple of years to our commitment to our company culture and market niche,” Fujimoto said. “AmeriBen demonstrates an unwavering dedication to our company’s core purpose, which is ‘Changing lives by developing great leaders in family, business, community and the world.’” The other emphasis of the company culture comes from its core values of integrity, initiative, good judgment and teamwork. “There are two principles that are important to our success,” he said. “One, take care of who

we have so they can take care of what we have before we seek to attain more. And two, continue to strengthen our AmeriBen culture.” The key for those two areas is leadership, he says. “Although technology is important, we know that it’s the people who use the technology who make the difference,” he said. “Our people, coupled with scalable systems, have provided our customers with about one-sixth of the medical trend increase in cost that other employers are experiencing. This is becoming known in the industry as the ‘AmeriBen Effect.’ This success is due to our people.” And the stewardship also extends into the community. AmeriBen participates with many community organizations, including Big Brothers Big Sisters, Boys & Girls Club, Boy Scouts of America, the American Red Cross, Adopt-aHighway, Idaho Foodbank, St. Luke’s FitOne, CATCH Inc. and the Women’s & Children’s Alliance. “We strive to develop leadership skills in our AmeriBen family,” Fujimoto said. “We look forward to our existing and new AmeriBen family/ leaders furthering our cause to positively change lives in family, business, community and the world.”

THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

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2017 Idaho Private 100 Statistics • 57 of 100 or 57% are family owned • Company Structure 49% – S Corps 26% – C Corps 16% – Partnerships 9% – Other

• Age of Companies 5 are over 100 years 25 are 51 to 100 years 46 are 26 to 50 years 20 are 11 to 25 years 4 are 10 years or less

• More than 65% of the companies experienced year over year revenue growth INFORMATION PROVIDED BY KPMG

UNITED HERITAGE FG / DONAHOE PACE 381339 0003308567

0003308567-01


36 IDAHO PRIVATE 100 |

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IDAHO STATESMAN • IDAHOSTATESMAN.COM

I D A H O P R I VAT E 100

A Closer Look

M O R E I N F O R M AT I O N O N S O M E O F O U R A D V E R T I S E R S ALBERTSONS

showroom on Fairview Avenue in Meridian. The company¹s success has been based on a 
three-prong approach of servicing three distinct 
markets, -residential, commercial and builder, according to President and CEO Doug Chadderdon. “We have team members at each of our 
locations who specialize in dealing with specific customers including multifamily and insurance restoration clients. Our retail team is most visible to the public with our builder and commercial associates often away on job sites or working with installers to get the flooring down,” the 
Idaho native stated. The company’s Meridian Showroom is located at 2855 East Fairview Avenue, just west on Eagle Road. Under the direction of Manager Morris Weatherford, the Treasure Valley location offers 
a full range of flooring options for the region’s 
homeowners, from today’s eco-friendly, super-soft carpets to American-milled hardwood and next 
generation laminates to exotics P H OTO P R O V I D E D BY C H F H O M E such as cork, 
rubber and natural linoleums. FURNISHINGS As my dad used to say, “if your house has a floor, we’ve got you covered,” Chadderdon says.

Albertsons Companies is one of the largest food and drug retailers in the United States, with both a strong local presence and national scale. Based in Boise, Idaho, we have stores in 35 states and the District of Columbia under 20 well-known banners, with firm local roots in thousands of American communities. We strive to earn the reputation as the Favorite Local Supermarket™ in every neighborhood through a rich tradition of service. And while we’re proud of that history, we’re equally eager for what the future holds. The way consumers make decisions about shopping and cooking has changed significantly recently, and Albertsons Companies is ready to deliver. We recently acquired meal kit company Plated, we run one of the largest e-commerce platforms in the country, and we are harnessing big data to deliver more of the products that customers want at prices they can afford through loyalty programs like Just for U. Most importantly, however, our 281,000 employees care deeply about the communities they live and work in. In 2016, along with the Albertsons Companies Foundation, we gave nearly $300 million in food and financial support, helping millions of people in the areas of hunger relief, disaster recovery, education, cancer research and treatment, programs for as it was then known, needed more space again people with disabilities and veterans outreach. and built a 5,000 sq. ft. building across the street at 104 S. Orchard and started selling furniture to SEE AD PAGE 7. customers as well. Fast forward to 1991 and the Kurpiewski family remodeled and expanded the original building to its current 48,000 sq. ft. size and the business became known as Commercial Home Furnishings, and now today as Chf. The original front door of the old Commercial TV and Appliance building can still be seen facing OrChf was started here in Boise over 64 years chard today, and even though the door is not in ago... Just after WWII, Tony Kurpiewski and his use, it stands as a reminder to the employees of wife Marguerite moved to Boise and bet it all on a truck load of “coin operated” Westinghouse Chf Home Furnishings that treating people like family is what brought Chf to where it is today. TV’s used as rentals in hotels. Tony’s hunch

CHF HOME FURNISHINGS

was right and Commercial TV was born. After six months of working out of his garage Tony opened his first storefront at Vista and Overland. Business was booming and soon Commercial TV moved to a bigger location in the Franklin Shopping Center, where Fred Meyer is today. At his customers request, Commercial TV began selling Westinghouse appliances along with the TV’s. Tony quickly built a reputation with his clientele based on his honesty and fairness, along with always “giving a good deal”. A few short years later Commercial TV and Appliance,

SEE AD PAGE 25.

GREAT FLOORS For over 40 years, Great Floors has been serving the flooring needs of Idaho businesses and families. From humble beginnings in Coeur d’Alene, the company has grown to 19 Northwest locations including the Treasure Valley

SEE AD PAGE 18.

HAWKINS COMPANIES A LEGACY OF INTEGRITY Our history dates back to 1976 when Gary Hawkins began developing commercial real estate. With over 40 years in business, Hawkins Companies has now partnered with over 400 clients, including retail, entertainment, hotels, office, multi-family, and charter school clients. We’ve completed more than 250 projects, spanning across 23 states coast to coast. We’ve developed more than 11 million square feet of property, and we currently manage approximately 4 million square feet of retained commercial property. Despite our nationwide footprint, the heart of Hawkins Companies has always remained in Idaho. Hawkins Companies has been instrumental in shaping the shopping experience across Idaho bringing tenants such as Costco, Edward’s Theaters, Cabela’s, and Trader Joe’s. We continue to expand upon these experiences in Idaho

building The Bridges at Lakemoor, Northpointe retail and Kensington Apartments, the Inn@500, and renovating Capitol Terrace.

SEE AD PAGE 30.

KOUNT Kount, founded in 2007 in Boise, Idaho, helps online and mobile businesses boost sales and fight fraud. The company’s all-in-one, SaaS platform simplifies fraud detection and helps online and mobile businesses accept more orders. Kount’s proprietary technology has reviewed transactions for some of the world’s best-known brands. Most importantly, Kount’s turnkey solution is both easy to implement and easy to use. With minimal time and no disruption, your business will accept more orders from more people in more places than ever before. For each transaction, the Kount platform analyzes hundreds of relevant variables and activity across the globe in real-time, providing the most accurate fraud protection available. Kount applies a multitude of patented and proven technologies based on the specific needs of each customer, minimizing fraud loss and the need for manual review of orders. Our customers experience as much as 98% fewer chargebacks and lower fraud losses than ever before. With fraud under control, online businesses can focus on growing revenue through higher conversion rates and other initiatives, like adding new products or international expansion. Kount’s business intelligence and reporting tools make it easy to maximize sales opportunities. Our customers report an average of 2.2% - 5.8% increase in bottom-line sales after implementation. Kount is honored to be recognized as an Idaho Private 100 company.

SEE AD PAGE 33.

NORTH CANYON MEDICAL CENTER ADVANCED CARE. CLOSE TO HOME. We are a small, rural medical center in Gooding, Idaho.


THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

IDAHOSTATESMAN.COM • IDAHO STATESMAN 

The people we serve are our families, friends and neighbors. We want to ensure that our patients can stay close to home without sacrificing the quality of medical care. Our size should not limit their access to the finest health care available, so we are passionately committed to providing levels of professionalism, advanced medical technology, and patient comfort that are without equal. Although we may be the closest medical center for those we serve, we make certain no one is sacrificing for the sake of convenience. Patients at North Canyon receive the medical care they need and deserve. Our facilities include state-of-the-art surgical robotics, 3-D mammography, and the only ORBERA Weight Loss balloon specialists in Southwest Idaho. Everyday, we dedicate ourselves to creating a positive experience for everyone who interacts with North Canyon. Whether they’re patients, visitors, vendors, medical professionals, administrators, support staff, or volunteers, we strive to ensure they feel valued. We endeavor to perform with integrity, P H OTO P R O V I D E D BY S T. LU K E ’S H E A LT H S YS T E M compassion, and fairness; continuing to earn the respect of the communities we serve, while nurturing our reputation as a cherished ian the only full five-star rating in Idaho, and St. deep experience in business and public instituresource and source of pride for all. tions who serve to further St. Luke’s mission “To Luke’s is routinely recognized as an emerging health system of note as the transformation of improve the health of people in the communiSEE AD PAGE 23. ties we serve.” In 2013, St. Luke’s became the first health care in America continues. St. Luke’s comprises eight hospitals, a health system in Idaho to establish a federally children’s hospital, a rehabilitation hospital and recognized Accountable Care Organization. network of outpatient rehab clinics, a nationally St. Luke’s is nationally recognized for excelrecognized cancer center and more than 200 lence in patient care, with prestigious awards and designations reflecting the exceptional care clinics throughout southern Idaho and into eastern Oregon. Last year, St. Luke’s Health System that’s synonymous with the St. Luke’s name. In delivered more than $80 million in charity care 2017, the organization was named for a fourth ST. LUKE’S IS IDAHO, THROUGH and nearly $41 million in community benefit consecutive year as one of the country’s top 15 AND THROUGH services. Founded in Boise in 1902, St. Luke’s is Idaho’s health systems by Truven Health Analytics. The Centers for Medicare & Medicaid Services have only Idaho-based, not-for-profit health system. awarded St. Luke’s Boise and St. Luke’s MeridBoard members are long-time residents with SEE AD PAGE 39.

ST. LUKE’S HEALTH SYSTEM

For 70 years, proudly supporting suppor the people and communities where we work and live.

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UNITED HERITAGE INSURANCE PLANNING FOR A BRIGHTER FUTURE “Today we are mindful of the families and businesses so ravaged by recent hurricanes over so many southern states. United Heritage Insurance is committed to helping our customers throughout those states declared FEMA disaster areas in meeting the new challenges they face in this time of national recovery and renewal.” – Dennis L. Johnson, President and CEO Over the past 100 years, United Heritage Insurance has helped families and businesses in planning for a brighter financial future. With offices in Idaho, Oregon and California, the companies of United Heritage Financial Group serve residents across the nation. United Heritage Life Insurance Company, founded in 1934, provides a portfolio of individual and group life insurance and annuities and group disability insurance in 49 states and the District of Columbia. Founded in Canyon County in 1908, United Heritage Property & Casualty insures autos, homes, farms and businesses in Arizona, Idaho, Oregon, and Utah. Sublimity Insurance Company, founded in 1896, offers auto, home, farm and other personal lines insurance in Idaho, Oregon, and Utah. Merced Property & Casualty Company, founded 1906, specializes in auto, homeowner and dwelling fire insurance serving the state of California. Today, these companies formed prior to and during the Great Depression have weathered the economic storms well to meet the challenges of planning for a brighter future.

SEE AD PAGE 35.

NORCO / RETAIL 0003291323

263147

Welding • Safety • Medical Gases and Supplies An Employee Owned Company

Serving You Better! Be www.norco-inc.com www.norco

Our newest location, opening early 2018

at the corner of Eagle and Overland roads, Meridian Idaho. 0003291323-01


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SPONSORS continues from P.7

year, but it’s not a new company. Thomas and Daniel Prohaska founded the bank in 1994. The brothers were building a successful law practice when they began to notice clients were faced with the disappearance of Idaho’s “100-year banks” through acquisitions by out-of-state mega-banks. The resulting lack of personal service and the elimination of local expertise and local decision-making led to a lot of frustration in the business community. So, of course, they started their own bank. Today, Idaho Trust Bank is one of Idaho’s fastest growing banks, with locations in Boise, Coeur d’Alene and Las Vegas. It is also the only Idaho-based bank with headquarters in Boise. It has received a five-star rating from Bauer Financial and National Rating Service, and BankTrends has Idaho Trust as the No. 1 Rated Bank in Idaho for five straight years. “We have been the top Idaho performer in the areas of return-on-assets and risk-based capital,” Prohaska said. “Our role in terms of reputation in the state is that the banking industry in Idaho is very strong with a good mix of large national, regional and community banks.”

IDAHO STATESMAN • IDAHOSTATESMAN.COM

“If you are on the list, you are doing a lot of things very well. You are changing from a domestic market to a global marketplace.” — Thomas Prohaska, Idaho Trust Bank

SHOWCASING SUCCESS “This list clearly showcases the breadth of industry in Idaho and how we’re on the leading edge of so many fronts. It’s always exciting to watch the newcomers that come on the list, but also to look at those that are there every year and provide stability for industry in Idaho,” Leithauser said. “It’s not the learning from who’s on the list, it’s the learning of how they got on the list. It’s about every company’s success story and figuring out what their leadership structure looks like and how they inspire their employees and how they use technology to make advances in their industry.”

“This is a great time to be an entrepreneur,” Prohaska said. “At Idaho Trust Bank, we work with a number of these Top 100 businesses and their leadership teams. A few lessons we have learned from these companies are: (1) be quick to move — these entrepreneurs saw an opportunity that hadn’t been met; they vetted the financial risk and reward and moved forward; (2) it isn’t only about the money — these leaders tell us that they ask themselves the question everyday — ‘Am I doing the most important thing I could be doing?’ “All of these Top 100 companies took risks, had the knowledge, all stayed on task, and today they are successful,” he said. “We can all learn valuable lessons from these companies.” “With 100 different companies, there’s a big variety on that list,” Leithauser said. “So if you need to learn from a company, it’s a great list to turn to and say my business is similar to theirs and maybe we can help each other or maybe we can learn from them or maybe there’s a leader there I can get inspiration from. So I think there are multiple ways to learn from the list depending on what your business is. It’s exciting to have such a resource.” Leithauser is intrigued by the spirit of cooperation she sees in the business community.

“I’ve never lived anywhere that business leaders want to help other business leaders as much as they do in Idaho. It’s refreshing,” she said. “But I’ve also learned some great lessons from some of the leaders. I think because Boise and the Treasure Valley are fairly isolated, there’s just been a culture of helping other people. When you’re six hours away from anywhere, I think people come together. Even though we’re growing and becoming a big city, we still have that spirit of cooperation at the heart of what we do.” “With low costs, low taxes, an enticing work/ live environment, tax incentives and more, Idaho has a reputation as a business-friendly state,” Hansen said. “The question used to be, ‘Why Idaho?’ I think now, the better question is, ‘Why not Idaho?’ ”

JR SIMPLOT COMPANY 264500 0003304352

Cultivating more plentiful harvests. How do you feed more people with fewer resources? That’s quite a challenge. But we’re up to the task. We’re motivated to unearth new technologies and processes that help produce better, safer food, and result in faster, more abundant harvests. We’re focused on Bringing Earth’s Resources to Life to help feed a growing world. And that makes a world of difference. Discover more at www.simplot.com.

0003304352-01

© 2015 J.R. Simplot Company.


IDAHOSTATESMAN.COM • IDAHO STATESMAN 

THURSDAY, OCTOBER 26, 2017 | IDAHO PRIVATE 100

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Congratulations to the following Idaho Private 100 companies for their achievements:

HAWKINS COMPANIES HIGHEST REVENUE GROWTH Highest percentage revenue growth – year over year – in the top 100

AMERIBEN/ IEC GROUP MOVING ON UP Company that moved up the most spots from the previous year’s ranking in the top 100

Idaho Private 100 is available online at:

IdahoStatesman.com/Private100

ST. LUKE’S HEALTH SYSTEM NEW TO THE CLUB Top-ranking newcomer – first time inclusion in the top 100

ST LUKES 0003285524

264221

Explore Your Options! Our philosophy is simple: Bring talented, dedicated people together and allow them to heal, collaborate, educate and innovate. Come join the team that provides the highest levels of safety and quality health care to Idaho and beyond.

0003285524-01

STLUKESONLINE.ORG/CAREERS


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IDAHO STATESMAN • IDAHOSTATESMAN.COM

COREY BARTON HOMES / CBH HOMES 291703 0003304927

0003304927-01

Profile for Idaho Statesman

Idaho Private 100 2017 40p  

Idaho Private 100 2017 40p  

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