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SETTING UP HOME

Dutch regulations make it easy for residents to choose and change suppliers. UTILITIES • If you are paying an inclusive rent, check your contract carefully for what is covered in the monthly sum. • In many cases, the utilities (gas, water and electricity) will already be connected to your home and you just need to transfer them into your name. • You can connect all your utilities online at www. mijnaansluiting.nl (in Dutch), or www.utilityprovider.nl offers a free service to connect expats with the best deal (in English). WATER

• Energie Direct: www.energiedirect.nl • E.ON: www.eon.nl • Essent: www.essent.nl • Greenchoice: www.greenchoice.nl • Nederlandse Energie Maatschappij: www.nle.nl • Nuon: www.nuon.nl • Oxxio: www.oxxio.nl COMMUNICATIONS There is a huge range of options from many suppliers with combination deals for telephone (bellen), internet (surfen) and TV, charged under a single monthly fee. TELEPHONES / INTERNET / TV

• There are two elements of water payments: a consumption charge based on actual water usage (which is estimated if you don’t have a meter) and a municipal tax for services (sewage, maintenance, etc.). • To see which water company covers your area, visit www.vewin.nl and enter your postcode in the box, or ask at your local gemeente. • Amsterdam: Waternet 0900 9394 • Den Haag/Leiden: Dunea 088 347 4747 • Rotterdam: Evides: 0900 0787 • Utrecht: Vitens 0900 0650 • North Holland: PWN Waterleidingbedrijf 0900 405 0700 ELECTRICITY AND GAS • The energy market is liberalised, so you are able to choose (or change) suppliers. • Energy companies now have ‘green’ options, where energy is bought from alternative sources such as sun, wind, water and biomass. • The Netherlands Authority for Consumers and Markets (www.acm.nl) provides a list of gas and electricity suppliers on their website, or you can use their consuWijzer (www.consuwijzer.nl) to compare prices or seek advice. • On www.energievergelijken.nl, you can compare prices in English and connect your services online. MAIN SUPPLIERS: • Budget Energie: www.budgetenergie.nl • Electrabel: www.electrabel.nl • Eneco: www.eneco.nl

• There are two main suppliers for landlines, internet and phone connection via cable networks: KPN and Ziggo/Vodafone. • Often the easiest way to connect a landline is to visit a shop (winkel) of those suppliers with appropriate identification and they can set it up, while some cable networks allow you to sign up online. MOBILE TELEPHONES • The cheapest deal for a mobile is via a contract (abonnementen) with one of the main suppliers. You can compare the latest rates on www.bellen.com (in Dutch). • You’ll need proof of identity, address, income and a bank account to sign a deal. A prepaid phone is more expensive but easier to get; you can top it up with cards from supermarkets. • If your phone is unlocked, you can buy a Dutch SIM card. Every phone has a unique IMEI serial number (enter *#06# to find out yours). You’ll need this when reporting a stolen phone. • Calling 0800 numbers are toll free, whereas 0900 numbers are charged (per call or minute, depending on the business). INTERNET • Connectivity in the Netherlands is among the highest and fastest in Europe. • ISDN, ADSL and cable options are available, and can be combined with telephone and TV deals.

WWW.EXPATFAIR.NL | THE NETHERLANDS | SURVIVAL GUIDE FOR INTERNATIONALS 2020

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Profile for i am not a tourist

Expat Survival Guide 2020 - The Netherlands  

The Expat Survival Guide assists your first essential steps: finding a home and job, organising permits, setting up finances and healthcare,...

Expat Survival Guide 2020 - The Netherlands  

The Expat Survival Guide assists your first essential steps: finding a home and job, organising permits, setting up finances and healthcare,...

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