sensemaking in organizations pdf

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Sensemakinginvolvescomingupwithaplausibleunderstanding amap ofashiftingOrganizationemergesfromanongoingprocessinwhichpeopleorganizeto makesenseofequivocalinputsandenactthatsensebackintotheworldtomakeitmoreorderly(Weicketal.,,p.).Affectivestatesandcognitionintertwiningly formthemeaningassignedtoasituationThiscasehasmuchtotellusaboutsensemakingInotherwords,organizingisachievedtotheextentthatsensemakingis accomplished(Sandberg&Tsoukas,)Anupdatedorganizationalsensemakingco-evolutionarymodelisofferedHowever,therationalmodelignorestheinherent complexityandambiguityofreal-worldorganizationsandtheirenvironmentsSENSEMAKINGThischapterintroduces“sensemaking”asakeyleadership capabilityforthecomplexanddynamicworldweliveintodayEmotionalschemataarethenewunitofanalysisforsensemakingstudies*Presentaddress:The SwedishAgencyforPublicManagement,NorraRiddarholmshamnen1,POBox,SEStockholm,SwedenTel#ViewWeick,Thecollapseofsensemakinginfrom ECONOMICSEBCatMaastrichtUniversity.KarlE.WeickUniversityofMichigan,USA,UniversityofMichiganBusinessSchool,USA.VolumeSeries: FoundationsforOrganizationalSensemakingReconsidered:understandingthroughphenomenologyJörgenSandberg1,2andHaridimosTsoukasAbstractWe developatypologyofsensemakinginorganizationsthatreconsidersexistingsensemakingresearchbyprovidingamorecoherentandintegrativeconceptualization ofwhatdefinessensemakingandhowitisIntroductionTheCollapseofSensemakinginOrganizations:TheMannGulchDisasterKarlESensemakingin OrganizationsTheteachingoforganizationtheoryandtheconductoforganizationalresearchhavebeendominatedbyafocusonision-makingandtheconceptof strategicrationalityInfact,itdescribesthreepertinentfeaturesofthesensemakingperspective:(1)organizationsoperateinenvironmentscharacterizedbychaos andflux,(2)peopledevelopplausibleandtentativeinterpretationsoftheirenvironmentsbynoticingandbracketingoutcertainpiecesofinformation,and(3)by actingonthebasisoftheseInorganizations,actorsinterpretand"makesense"ofpolicies,processes,andgroupcultures(Brown,Colville,andPye),andinschools inparticular,teachersensemakingiscrucialbecausePettigrewOneofthemoreanimateddebateswithinthe"eldofstrategicchangeconcernstherelationship betweenthecontentofstrategiesandthestrategyprocessitselfCreatedDate/2/PMAssensemakingscholarsemphasizehowpeopleinterpretandsculpttheir environments,somedescribesensemakingassupportingan“interpretive”viewoforganizationsFourpotentialsourcesofresiliencethatmakegroupsless vulnerabletodisruptionsofsensemakingareproposedtoforestalldisintegration,includingimprovisation,virtualroleSensemakinginOrganizationsFournewand twoevolvedpropertiescomposingthesensemakingmodelarepresentedSensemaking,atermintroducedbyKarlWeick,referstohowwestructurethe unknownsoastobeabletoactinit

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