Helping you create a better place to work for over 15 years!
Workplace just so-so? Attend The Better Workplace Conference 2012 and learn:
The Better Workplace Conference*
• from Europe’s leading expert on healthcare leadership and financial sustainability, Dr. Michael West
*Formerly the Health Work & WellnessTM Conference
• about organizational excellence from bestselling author, Dr. Robert Quinn
Take your workplace from so-so to so better!
• the latest leadership techniques for today’s self-aware employees • how to successfully implement a workplace wellness strategy for Public Service • new insights into EAPs and how to use them to promote mental health
Get a fresh look at work the way it could be with
The Better Workplace Conference 2012
Dr. Robert Quinn
Dr. Michael West
Bestselling author of Deep Change
Europe’s leading expert on healthcare leadership
• and more!
FAIRMONT HOTEL VANCOUVER
Oct 16 – 18, 2012
REGISTER EARLY AND SAVE! www.healthworkandwellness.com @HWWconference facebook.com/healthworkandwellness
MESSAGE FROM THE PRESIDENT & MANAGING DIRECTOR
STREAMS This year’s Conference has three distinct streams of presentations based on emerging organizational health challenges. If there is one stream that interests you, choose to attend all of the presentations in that one stream. Or mix and match. It is up to you. Deborah Connors President & Managing Director Health Work & WellnessTM Group
At the core of a great workplace is leadership from all levels. Every one of us can step into that role and that’s what you will hear from the speakers at The Better Workplace Conference 2012 (formerly the Health Work & Wellness™ Conference). This conference draws from research focused on creating a better place to work. As a result, we were led to Dr. Robert Quinn, international leadership expert and bestselling author of Deep Change, who will show you how to create excellence in your organization by transforming yourself. It also took us to the UK to Dr. Michael West, Europe’s leading expert on healthcare leadership, who will demonstrate how to continuously be an outstanding leader through the practice of mindfulness. Each year, The Better Workplace Conference helps you create positive change in your workplace by providing global research, practical strategies and the opportunity to learn from peers, and this year’s conference has even more in store! Join us at The Better Workplace Conference and we’ll help you make work so much better!
Photo by Landon Sveinson Photography
• Transforming Complex Change • Healthy Minds • The Leadership Toolbox For a description of the conference streams visit the Conference 2012 tab at www.healthworkandwellness.com.
WHO SHOULD ATTEND? Leaders at all levels who want to create and maintain a healthy workplace culture as part of their business strategy. Individuals with specific responsibility for organizational health who are seeking to deepen their knowledge of how to create a better workplace.
WHO WILL YOU MEET? Senior executives Managers of large and/or diverse teams Management consultants HR consultants Government policy makers Human resource professionals Healthcare managers Organizational development specialists Researchers Health and safety specialists Benefit consultants Group life insurance managers Educators Health and wellness practitioners
NEW THIS YEAR!
Leaders at Play – Creative & Engaging Leadership for a New World
Presented by Vince Gowmon, Certified Professional Co-Active Coach, Remembering to Play Events
Meet and reconnect with others over drinks and hors d’oeuvres and then in this fun and interactive session learn how play can support your leadership style.
Marketplace Wine and Cheese An opportunity for industry suppliers and service providers to showcase their products and for you to discover new tools for creating a better workplace. Attend and you’ll be sure to find the workplace solution that is right for you. Sponsored by
Exclusive Speaker Dinners Ever wanted an opportunity to nosh one-on-one with a speaker and really understand their take on creating a better workplace? Well, you can! Reserve your spot at a small group table and dine with a speaker at one of Vancouver’s hot spots. Speakers include Dr. Billy Strean, Dr. Mark Attridge, Dr. Val Kinjerski, Catherine Morisset, Tammy Robertson, Nan Russell and Steven Hughes. Limited spaces available so register today!
Natural Health Centre Visit the Natural Health Centre for FREE mini natural health treatments during the conference. Choose from Massage Therapy, Reflexology, Tuina, Craniosacral Therapy, Thai Massage, Reiki and more. Sign up for your free treatment, release some stress and experience health care the natural way. Presented by
Canadian Workplace Wellness Pioneer Award Luncheon Since 1997, this award has recognized professionals who have made a difference in significantly improving the health of the Canadian workplace. Join us as we honour the 2012 Canadian Workplace Wellness Pioneer! Sponsored by
Fitness Classes & Stretch Breaks From early morning fitness classes exclusively for delegates to stretch breaks to a late afternoon walk/run we’ve got your body covered! Don’t forget to pack your runners!
Wellness Breaks Sponsored by
ProvacsysTM Influenza Vaccination Clinic Experience Provacsys – Canada’s first comprehensive vaccination navigation solution tailored to the needs of your organization. Get a complimentary influenza vaccination and experience Provacsys firsthand. Provacsys uses Intanza® to encourage Canadians to get vaccinated. This state-of-the-art influenza vaccine offers a minimally invasive injection, with a micro-needle 10 times smaller than usual vaccine needles. Sponsored by BONUS!
Free Book Compliments of Solareh All delegates will receive a copy of speaker Alan Fine’s book You Already Know How to Be Great courtesy of Solareh. The perfect organizational health learning to tuck into your bag and take home from the conference!
Need a place to check your email, chat with others over coffee or collaborate with colleagues on a workplace idea that sparked your interest? This is the place to relax and connect.
Show Your Conference Badge and Save
Tour Vancouver – Spectacular by Nature Incredible mountains, sparkling ocean and a cosmopolitan flair make Vancouver perfect for work and play. End your stay by joining a Vancouver City Highlights Tour to some of the cities best sites for only $69 per person. Vancouver: truly spectacular, any time of year.
Numerous Vancouver restaurants, nightclubs, retail, sightseeing and spa companies will be offering The Better Workplace Conference delegates discounts and special offers. Just show your badge to save. For a more information visit the Conference 2012 tab at
OCT 16 – 18, 2012 | Fairmont Hotel Vancouver 2
Wednesday October 17 8:15 AM – 9:45 AM Opening Keynote Building the Bridge as You Walk On It: Leading Transformational Change Presented by Dr. Robert Quinn, bestselling author of Deep Change; Margaret Elliot Tracey Collegiate Professorship, University of Michigan; faculty of Organization and Management, Ross School of Business; Co-founder and Director, Center for Positive Organizational Scholarship.
Dr. Robert Quinn
Create excellence in your organization and increase bottom line performance while ensuring human engagement. In this talk Dr. Quinn will draw on research from the new fields of positive psychology and positive organizational scholarship and from cases in his new book, The Deep Change Field Guide. He will explore an entirely new conception of leadership and explain how anyone can use four simple questions to take themselves and others to a state of optimal influence and adaptation. In short, we will learn how to make transformational change, which means learning to build the bridge as we walk on it.
Thursday October 18 NOON – 1:45 PM Final Keynote Lunch Leadership, Mindfulness and Good Work: Creating a Culture for Business Excellence Presented by Europe’s leading expert on healthcare leadership and its impact on financial sustainability, Dr. Michael West, Professor of Work and Organizational Psychology, Lancaster University Management School; Senior Research Fellow, The Work Foundation; Emeritus Professor, Aston University.
Dr. Michael West
Poor leadership costs businesses greatly but good leadership not only makes economic sense, it builds human communities for health. Dr. West will explore the costs of poor leadership for health and well being of the workforce. He will demonstrate in contrast how leadership that develops engagement of people at work is great for business, good for employees and contributes to wider social good. He will describe the practical ways in which leaders can promote cultures of engagement through their behaviour and through encouraging effective leadership at all levels. This presentation will also explore the role of our personal values in enabling us to create organizations that are connected with and enhancing the communities of which they are a part, exploring what it means to create Good Work and Responsible Organizations.
Conference Moderator Marie Mac Donald, Principal, Marie Mac Donald Consulting This year’s moderator, Marie Mac Donald, has been a delegate, ambassador, moderator or presenter at almost every conference since Health Work & Wellness™ began over 15 years ago. Marie has more than 20 years of facilitation experience, much of it focused on creating experiential learning opportunities to support organizational culture shifts. She has served on the Faculty of the Social Service Worker Program at Langara College in Vancouver, BC, and has held various positions with the BC Ministry of Social Services. Marie holds a Bachelor of Science degree in Psychology and a Master’s degree in Social Work, both from Dalhousie University.
SCHEDULE AT A GLANCE
Tuesday October 16
2:50 PM – 3:15 PM WELLNESS BREAK
3:15 PM – 4:15 PM SPONSORED SPOTLIGHTS SET 1
6:30 AM – 6:30 PM REGISTRATION DESK OPEN
4:15 PM – 5:30 PM EXHIBIT MARKETPLACE WINE & CHEESE
TIME TBA HALF-DAY PRE-CONFERENCE WORKSHOP Engagement is Emotional – Tammy Robertson
5:30 PM – 6:30 PM RUSS KISBY MEMORIAL WALK/RUN 6:30 PM – 10:00 PM EXCLUSIVE SPEAKER DINNERS (PRE-REGISTRATION REQUIRED) OR EVENING ON OWN
5:30 PM – 7:30 PM CONFERENCE KICK-OFF Marie Mac Donald, Conference Moderator Leaders at Play – Creative & Engaging Leadership for a New World – Vince Gowmon
Thursday October 18 6:30 AM – 7:30 AM FITNESS CLASS
Wednesday October 17
6:30 AM – 4:00 PM REGISTRATION DESK OPEN
6:30 AM – 7:15 AM FITNESS CLASS
7:30 AM – 4:00 PM BOOKMART AND CONNECTION CAFÉ OPEN
6:30 AM – 6:00 PM REGISTRATION DESK OPEN
7:45 AM – BREAKFAST AVAILABLE
7:30 AM – 5:00 PM EXHIBIT MARKETPLACE, BOOKMART AND CONNECTION CAFÉ OPEN
8:45 AM – 9:45 AM SPONSORED SPOTLIGHTS SET 2 9:45 AM –10:15 AM WELLNESS BREAK
7:30 AM – 8:15 AM BREAKFAST BUFFET AVAILABLE
10:15 AM – 11:45 AM BREAKOUT SESSIONS
8:15 AM – 9:45 AM OPENING REMARKS & KEYNOTE Opening Remarks – Deborah Connors, Health Work & Wellness™ Group
3A You Already Know How to Be Great – Alan Fine 3B Mens Sana in Corpore Sandwich: Sleeping, Eating, and Moving for Healthy Minds – Dr. Billy Strean
Building the Bridge as You Walk On It: Leading Transformational Change – Dr. Robert Quinn
3C Co-Creating Psychological Safety in the Workplace – Steven Hughes
9:45 AM – 10:15 AM WELLNESS BREAK
11:45 AM – NOON MOVEMENT BREAK
10:15 AM – 11:45 AM BREAKOUT SESSIONS 1A Workplace Wellness: A Transformational Change in New Brunswick – Michelle Bourgoin
NOON – 1:45 PM FINAL KEYNOTE LUNCH & CLOSING REMARKS
Leadership, Mindfulness and Good Work: Creating a Culture for Business Excellence – Dr. Michael West
1B Mens Sana in Corpore Sandwich: Sleeping, Eating, and Moving for Healthy Minds – Dr. Billy Strean
Closing Remarks – Deborah Connors, Health Work & Wellness™ Group
1C Wellness & Resilience Solutions in a Changing World – For You and For Your Organization – Catherine Morisset 11:45 AM – 1:10 PM CANADIAN WORKPLACE WELLNESS PIONEER AWARD LUNCHEON
2:00 PM – 5:00 PM POST-CONFERENCE WORKSHOP (Complimentary to registered delegates, but limited to the first 75 who choose this session.)
Moving Minds at Work – Mary Ann Baynton; Dr. Merv Gilbert; Dr. Dan Bilsker
1:10 PM – 1:20 PM MOVEMENT BREAK 1:20 PM – 2:50 PM BREAKOUT SESSIONS
2:00 PM – 6:00 PM VANCOUVER CITY HIGHLIGHTS TOUR (OPTIONAL)
2A Beyond Engagement: Spirit at Work as a Healthy Workplace Strategy – Dr. Val Kinjerski
2B Trends in the Role of EFAPs in Organizational Health: Practical Insights From Research – Dr. Mark Attridge 2C The Titleless Leader – Nan Russell
OCT 16 – 18, 2012 | Fairmont Hotel Vancouver 4
Tuesday, October 16, 2012
Wednesday, October 17, 2012
Half-Day Pre-Conference Workshop
Stream – Transforming Complex Change
8:15 am – 9:45 am
Engagement is Emotional
Building the Bridge as You Walk On It: Leading Transformational Change
Presented by Tammy Robertson, Professional Speaker, Coach and Author, WorkHeart Consulting
Discover the three principles of inspiring leadership – Authentic Presence, Self Direction and Full Engagement – simple practices that build on new expectations of today’s more evolved, conscious and self-aware employees. Review The Great 8 – how to have a conversation in ten minutes or less that helps people think better, get clear and be inspired to take action!
Presented by bestselling author of Deep Change, Dr. Robert Quinn
See page 3 for details.
Breakout Session 1A 10:15 am – 11:45 am
Stream – Transforming Complex Change
5:30 Pm – 7:30 PM
Workplace Wellness: A Transformational Change in New Brunswick
Leaders at Play – Creative & Engaging Leadership for a New World Presented by Vince Gowmon, Certified Professional Co-Active Coach, Remembering to Play Events
Join us for the Conference Kick-Off celebrations! Meet and reconnect with others over drinks and hors d’oeuvres and then hear Vince Gowmon speak on Leaders at Play, a fun and interactive look at how play can support your leadership style in today’s rapidly changing world.
Presented by Michelle Bourgoin, Director of Wellness, Government of New Brunswick
Explore how the Government of New Brunswick undertook a lead role in implementing a comprehensive workplace wellness program for Public Service employees. Sponsored by
Breakout Session 1B 10:15 am – 11:45 am Stream – Healthy Minds Mens Sana in Corpore Sandwich: Sleeping, Eating, and Moving for Healthy Minds Presented by Dr. Billy Strean, Chief Exhilarator, Exhilarated Performance and Professor, University of Alberta
This session will be a practical, provocative, fun, and experiential exploration of the foundations that support healthy minds. Also repeated on Thursday.
Breakout Session 1C
Breakout Session 2B
10:15 am – 11.45 am
1:20 pm – 2:50 pm
Stream – The Leadership Toolbox
Stream – Healthy Minds
Wellness & Resilience Solutions in a Changing World – For You and For Your Organization
Trends in the Role of EFAPs in Organizational Health: Practical Insights From Research
Presented by Catherine Morisset, Wellness & Performance Coach, Imagine Plus
Presented by Dr. Mark Attridge, President, Attridge Consulting Inc
This session will enable and empower participants to determine, plan and integrate effective strategies to help individuals and organizations build functional wellness, performance and resilience in an everchanging world and workplace.
This seminar offers new insights into the state of employee and family assistance programs today. Mark will review how to take advantage of these trends to be better positioned for organizational success through promoting and protecting employee mental health and well-being.
Sponsored by Breakout Session 2A 1:20 pm – 2:50 pm
Breakout Session 2C
Stream – Transforming Complex Change
1:20 pm – 2:50 pm
Beyond Engagement: Spirit at Work as Healthy Workplace Strategy
Stream – The Leadership Toolbox
Presented by Dr. Val Kinjerski, Principal Consultant, Kaizen Solutions
The Titleless Leader Presented by Nan Russell, President, MountainWorks Communications
Whereas organizations are searching for new ways to engage and retain workers, employees are seeking an improved sense of wellbeing and increased meaning through their work. One new approach – the creation of spirit at work – aimed at increasing employees’ meaningful experience at work and sense of wellbeing – and, in turn, the success of the organization – shows much promise.
Knowing how to create natural followership, build influence, and lead others with or without title or authority, no matter your role, is a workplace necessity. Discover uncommon behaviors that enable you to lead initiatives, work with ad hoc teams, and influence crossfunctional, geographically and generationally diverse people, from your current position.
Sponsored Spotlights Set 1 3:15 pm – 4:15 pm Standard Life, Morneau Shepell See page 8 for details.
FOR FULL SESSION DESCRIPTIONS AND SPEAKER BIOS PLEASE VISIT
OCT 16 – 18, 2012 | Fairmont Hotel Vancouver 6
Thursday October 18, 2012
Breakout Session 3C
Sponsored Spotlights Set 2
10:15 am – 11:45 am
8:45 am – 9:45 am Great-West Life, Vancouver Island Health Authority, Ceridian
Stream – The Leadership Toolbox Co-Creating Psychological Safety in the Workplace
See page 8 for details.
Presented by Steven Hughes, Manager of Training and Development, CTI Canadian Training Institute
Breakout Session 3A
The session will introduce the concept of psychological safety and why leaders in organizations need to strive to achieve this quality when working towards creating healthy workplaces. Participants will take away three practical processes to help create and sustain psychological safety in their workplace.
10:15 am – 11:45 am Stream – Transforming Complex Change You Already Know How to Be Great Presented by: Alan Fine, founder and president of InsideOut Development
Twenty-five years ago, Alan developed the GROW Model, a basic performance model considered by many to be the gold-standard approach among executive coaches and corporate leaders worldwide. Alan’s approach to performance breakthroughs comes from removing internal interference that allows people to act on what they already know.
Final Keynote Lunch Noon-1:45pm Leadership, Mindfulness and Good Work: Creating a Culture for Business Excellence Presented by Europe’s leading expert on healthcare leadership and financial sustainability, Dr. Michael West
See page 3 for details.
Sponsored by Breakout Session 3B 10:15 am – 11:45 am
Stream – Healthy Minds
2:00 pm - 5:00 pm
Mens Sana in Corpore Sandwich: Sleeping, Eating, and Moving for Healthy Minds
Moving Minds at Work
Complimentary to registered delegates, but limited to the first 75 who choose this session.
Presented by Dr. Billy Strean, Chief Exhilarator, Exhilarated Performance and Professor, University of Alberta
See Wednesday for description.
FOR FULL SESSION DESCRIPTIONS AND SPEAKER BIOS PLEASE VISIT
Presented by Mary Ann Baynton, Program Director, Great-West Life Centre for Mental Health in the Workplace; Dr. Merv Gilbert, Principal Partner, Gilbert Acton Ltd.; Dr. Dan Bilsker, Adjunct Professor, Centre for Applied Research in Mental Health & Addiction, SFU
In this half-day session you are invited to help us develop workplace activities that combine heart health, mental health and employee engagement. Fifty-two of the activities developed by professionals like you will be selected and developed into a free, bilingual resource of weekly workplace activities for businesses across Canada. Sponsored by
Standard Champions – Tales from Early Adopters
Although not reviewed in advance by the Program Committee, these bonus sessions, coordinated and supported by our partners, put the spotlight on topical organizational health issues.
Presented by Mary Ann Baynton, Co-Chair of the Technical Committee for the National Standard of Canada on Psychological Health and Safety in the Workplace, and Program Director of the Great-West Life Centre for Mental Health in the Workplace
Breaking the Silence on Mental Health in the Workplace
The new National Standard of Canada on Psychological Health and Safety publication date is set for fall 2012. Some forward-thinking organizations have already begun to adopt the Standard. Come and hear about their success and why your organization should consider taking an approach to improving psychological health and safety.
Presented by Jean-Marc MacKenzie, SVP, Health Management, Morneau Shepell
This session will demonstrate how your organization can benefit from properly managing mental health issues in the workplace. We will discuss best practices in managing workplace mental health—pre-disability, during disability, and on employees’ return to work. Explore what you can do to build awareness and fight stigma, and how to access necessary support resources. Learn what your organization can do to enhance resiliency around mental health issues in the workplace.
Sponsored by Presenteeism: Recognizing the Cost, Building a Solution Presented by Emmanuelle Gaudette, Standard Life; and Dr. Pierre Durand, University of Montreal
In many workplaces there may be pressure to avoid taking days off due to sickness or there may be pressure to show up despite being sick especially when it comes to mental health. This is known as Presenteeism. A consequence of this may be that an individual may turn up at work but only work at, say, 70% of his or her capacity for a longer period of time and then subsequently go on disability leave for even a longer period of time. All of this is a hidden fee to organizations that may be at least as high as absenteeism costs. Organizations may prevent presenteeism with a whole set of actions.
Living our Values: A Journey of Renewal Presented by Georgina MacDonald, Vice President, Planning and Improvement, Vancouver Island Health Authority
The Vancouver Island Health Authority (VIHA) recently embarked on a journey to renew its vision and values. Their approach was designed to ensure that the new vision and values will be of real, strategic, and lasting value to the organization – they had no appetite for a token activity or “paper exercise” without meaning or value. Listen to the story of this journey of renewal from its inception to its completion, including the amazing conversations, insights and surprises discovered along the way. Also discussed will be work that is underway or planned to ensure that VIHA really “lives” its new values every day. Sponsored by
Sponsored by Health Care Consumerism: Prevention, Promotion and Personal Accountability According to a recent study of online behaviour, four out of five internet users search online for health information, making it the third most popular pursuit, and many of those same users rely upon peer-to-peer health discussions as reliable sources of information. As more than five million Canadians go without a family doctor and increasing numbers of consumers lean on questionable sources of health and wellness information, employer wellness initiatives can serve to bridge this critical gap. This session will explore the concept of consumer health care, and the role of employers and employees in illness prevention, wellness promotion and the encouragement of personal health accountability. It will also discuss the strategies organizations can employ to contribute to measurable and positive outcomes. Sponsored by
OCT 16 – 18, 2012 | Fairmont Hotel Vancouver 8
The Better Workplace Conference and the Health Work & Wellness™ Group gratefully acknowledge the following Key Partners DISTINGUISHED PARTNER
Morneau Shepell Ltd. is the largest Canadian-based firm offering consulting and outsourcing services for workforce programs. The company’s innovative solutions help clients reduce costs, increase employee productivity, and improve their competitive positions by supporting their employees’ financial security, health, and well-being. Services include Benefits and Health Solutions Consulting, Pension Consulting, Health Management, Administration Solutions, and Shepell·fgi Employee Assistance Programs (EAPs). Established in 1966, Morneau Shepell serves over 8,000 clients, ranging from small businesses to some of the largest corporations and associations across Canada, in the United States and around the globe. MAJOR PARTNERS
The Great-West Life Assurance Company
As a leading Canadian group insurance provider, Great-West Life has a special interest in supporting programs that help address the health and wellness concerns of Canadians. The Great-West Life Centre for Mental Health in the Workplace was established by Great-West Life as part of its commitment to enriching communities across Canada. The Centre provides public resources including strategies, tools and support for research and initiatives aimed at improving workplace mental health for all Canadians. These resources are available to anyone, free of charge. Through our support as a Major Partner of The Better Workplace Conference we’re helping to ensure we are building Stronger Communities Together™, our goal for our national corporate citizenship program and as an “Imagine Caring” company. Homewood Human Solutions
Homewood Human Solutions is a recognized industry leader in organizational health and employee wellness programs. We are dedicated to providing the highest standards of service to advance the development and well-being of people and organizations. We continually innovate to meet the changing needs of employers and employees and to ensure employers maximize their workplace wellness investment. Homewood Human Solutions™ assists companies from the ground up, from selecting the right employees and forming a culture that focuses on wellness to providing a comprehensive Employee and Family Assistance Program and an Integrated Disability Management Program. Founded in 1979, Homewood Human Solutions™ prides itself on providing quality organizational health services to thousands of companies across Canada and the globe. The Standard Life Assurance Company of Canada
Standard Life plc is a leading long-term savings and investment company headquartered in Edinburgh, Scotland. Standard Life has around 6 million customers worldwide. In Canada, Standard Life has been doing business for 178 years. It is Standard Life plc’s largest operation outside the UK. With about 2,000 employees, it provides long-term saving, investment and insurance solutions to more than 1.4 million Canadians, including group insurance and retirement plan members. It had C$40 billion of assets under administration, as at September 30, 2011.
A special thank you to Great-West Life, the Great-West Life Centre for Mental Health in the Workplace and Morneau Shepell, for their Patron Sponsorship. Their support has funded the Better Workplace Centre, Canada’s first online, independent, organizational health library for Canada. Launched in 2011, the library contains the latest healthy workplace practices, tools, reports, models, case studies, research and educational programs in the field of organizational health. Visit it today at www.betterworkplacecentre.com.
The Better Workplace Conference and the Health Work & Wellness™ Group gratefully acknowledge our Partners
Thank you Program Committee Thank you Program Committee!
Working with Deborah Connors of the Health Work & Wellness™ Group, these experts in organizational health review speaker proposals and create the dynamic program you see here. Our thanks goes to: Bill Luedey, Vice-President, Luedey Consultants Inc.; Mark Tisdale, Associate Manager, The Great-West Life Assurance Co; Craig Thompson, CEO, Homewood Human Solutions Inc; Mary Ann Baynton, Mary Ann Baynton & Associates Consulting; Jonathan Winston, Regional Vice President, ComPsych Corp; Lori Casselman, Assistant Vice President, Sun Life Financial.
conference feeS Register before May 31: $799 BEST VALUE! CONFERENCE PARTNERS
Before Oct 1: $949 After Oct 1/onsite: $1099 For more information on fees, including reduced daily rates, group rates, bursaries and more, visit our website. Special hotel rate for delegates Conference 2012 will be held at The Fairmont Hotel Vancouver in the heart of downtown Vancouver, BC. Delegates receive a special group rate by reserving via an exclusive link found on the Accommodation section of our website. Limited availability. Last year SOLD OUT! Reserve your room today.
OCT 16 – 18, 2012 | Fairmont Hotel Vancouver 10
Thank you Program Committee
Photos by Landon Sveinson Photography