AMSD – Legal and Regulatory Review
6.
ORGANIZATION AND ADMINISTRATION OF SERVICE DELIVERERS......74 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8
7.
Strategy 6: De-bureaucratization .............................................................104 The Most Relevant Laws and Regulations ..............................................107 Changing Minds: Benchmarking .............................................................108 Changing Habits: Job rotation and Secondment......................................108 Changing Hearts: Code of Ethics (“Behavioural Contracts”)..................109 Summary of Conclusions and Suggestions for Entry Points ...................110
SECTOR STRUCTURE AND COOPERATION ....................................................112 8.1 8.2 8.3 8.4 8.5 8.6 8.7
9.
Strategy 5: Empower the Service Delivery Organization..........................74 Organizational Empowerment: PP No. 41/2007 on PEMDA Structure ....77 BLUDs: Flexible and Autonomous, but Still Accountable?......................83 BUMDs: Even More Autonomous, but Still Accountable?.......................89 Empowerment Requires De and Re-Regulating Core Administration ......95 Sector Laws and Regulations Further Constrain and Complicate .............96 Empowering Employees to Control Inputs................................................97 Summary of Conclusions and Suggestions................................................99
CHANGING EMPLOYEE CULTURE.....................................................................104 7.1 7.2 7.3 7.4 7.5 7.6
8.
Contents
Strategies 7: Structure the Sector for Efficiency and Equity ...................112 Sector Structure: The Most Relevant Laws and Regulations .................112 Can PP 38/2007 Force Improvement of Sector Structure?......................114 Strategy 8: Cooperation with the Community and Private Sector...........118 Cooperation: The Most Relevant Laws and Regulations ........................118 Risks, Information and Negative Public Perceptions Need Managing....120 Summary of Conclusions and Suggestions on Cooperation ....................121
MAIN CONCLUSIONS AND SUGGESTIONS.......................................................124 9.1 9.2 9.3 9.4
Broad Conclusions ...................................................................................124 Sector Structure – Clarification using “Contracts” and “Standards”.......128 Complementary Actions for Successful Strategy Deployment ...............131 Some Broad Suggestions .........................................................................133
APPENDICES (see over)
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