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Herefordshire Volunteer Centre Invites you to the following events:

The 2006 Charities & Companies Acts Update Event 10.00am -12.00pm Overview of the 2006 Charities & Companies Act Latest updates to include how the Acts affect your organisation

Roles & Responsibilities of Management Committees 1.00pm—4.00pm Responsibilities, Defining your role, Governance and Management, Roles of Honorary Officers, Understanding your role, Performing and monitoring your role Both sessions are presented by Caroline Webb & Jayne Emery, Senior Development Officers for Dudley Council for Voluntary Service on Tuesday 17th November 2009 at The Museum Resource & Learning Centre 58 Friars Street Hereford HR4 0AS Please note: spaces for the Roles & Responsibilities Training will be limited to 25 attendees, with a maximum of two attendees from any one organisation. These events are open to all Voluntary & Community Organisations in Herefordshire The morning session will cost £10 and the afternoon session £15. To book your place, or for further information about these events or the work of Herefordshire Volunteer Centre please contact : Angela Legg on 01432 343932 or email Booking deadline 6th November A consortium developed 2009 service, by HIC for the VCS

October 29th 2009 2pm @ Withington Village Hall The speakers are: Justin Davis Smith, Chief Executive of Volunteering England Volunteering England is an independent voluntary agency committed to supporting, enabling and celebrating volunteering in all its diversity. Their work links research, policy innovation, good practice and grant making in the involvement of volunteers. Caroline Broadhurst, Director of Community Care Projects at The Rank Foundation, The Rank Foundation is a grant giving charitable trust, restricted to causes within the UK approved by the Charity Commission. It concentrates exclusively on: encouraging and developing leadership amongst young people, supporting disadvantaged young people and those frail or lonely through old age or disability PTO “Herefordshire Voluntary Action works with people, groups and communities to make a positive difference to quality of life in the county” Berrows Business Centre, Bath Street, Hereford, HR1 2HE Charity No. 1096451 Company No. 4625595

September 2009

and the promotion of Christian principles through film and other media. Full details will be sent out to members forthwith but if you would like to book a place please contact Clare O’Grady on 01432 343 932 or

Bridging the Gap 2009 Bridging the Gap is a project to bring different groups of the community together through photography. A group of students from Hereford College of Arts supported by the vinvolved team, Age Concern Hereford and Close House, gave a group of older people some disposable cameras to record a typical week in their lives. The results are now available in a fascinating report produced by the students which highlights both the similarities and the differences of their experiences of living in Herefordshire. To receive a copy of the report please contact the vinvolved team on 01432 343 932 or

Short courses and qualifications for the Voluntary and Community sector Fircroft College of Adult Education is now taking applications for short courses and programmes aimed at practitioners in the voluntary and community sector. All courses are residential and require you to stay overnight at the College, based in Selly Oak, Birmingham, which is a big part of the learning experience. Courses include NOCN Certificate in Community Development, Public Speaking and Presentation Skills and Developing a Fundraising Plan. For more information visit their website

Attracting and Recruiting Volunteers Commissioned by Herefordshire Infrastructure Consortium, this one day training course will focus on how to turn your organisation/ project into a magnet for volunteers.

Wednesday 18 November 2009 commencing 9.45am for 10.00am and finishing 4.00pm Herefordshire Voluntary Action, Berrows Business Centre, Bath Street, Hereford HR1 2HE Trainer: Amelia Quinlan

Only £30 for charities and voluntary and community groups; £50 for statutory organisations. This fee will include a sandwich lunch, refreshments and handout materials Content:  Do you actually need volunteers?  What you need in place for involving volunteers  Methods of attracting volunteers  Recruitment processes – applications, interviews, screening For more details download a booking form from or contact Angela Legg on 01432 343 932

Queen’s Award for Voluntary Service

HEREFORD HIGH TOWN Saturday 14 November 2009 (9am - 4pm) Herefordshire Volunteer Centre is delighted to be able to offer you the opportunity to participate at our Hereford Xmas Charities Market. Having a stall at the market is an ideal way to fundraise and provide information on your services but all participating organisations must be prepared to promote volunteering. In the past some stallholders have complained about the restrictions on getting vehicles on or off the High Town, restrictions which are imposed by the Council. With the recent move of the Retail Market to Commercial Street and St Peters Street, access to the High Town will be even more difficult although the Council has not yet decided on how this will work. You should be aware of this situation when making a decision about booking.

If you would like a stall please read the guidelines at or contact Angela Legg on 01432 343 932

In 2002, in celebration of Her Majesty's Golden Jubilee, the Queen's Golden Jubilee Award for Voluntary Service by Groups in the Community was established. Its purpose is to recognise groups of individuals who are giving their time freely for the benefit of others. It is the highest honour that can be bestowed upon groups of this kind and is equivalent in status to the MBE. As such, the Queen's Award not only serves to provide recognition of volunteer groups, but also demonstrates the high respect in which volunteering is held. Past winners in Herefordshire include Newton Farm Community Association and St. Michael’s Hospice. Community based volunteer groups (two or more people) are eligible. This may include groups that are organisationally part of a larger regional or national organisation as long as the initiative and drive for the volunteering activity has started and been developed locally by the volunteers. Groups that are solely involved in fundraising activity for charitable purposes are not eligible for an Award e.g. groups involved in street collections, jumble sales or charity shops, the primary purpose of which is to raise money. It's easy to nominate and nominations from Herefordshire can be submitted up to the end of the second week in October.

To download a nomination form and to find out more visit Don’t forget about our website for all of our news and events

Computer Corner HVA are pleased to welcome Pete Read, the ICT Champion for the West Midlands, who will provide this regular column to give advice on your computer queries...

Q: Help! My funding bid needs a Table of Contents A: One of the biggest frustrations for people writing bids and tenders is creating a Table of Contents. In Microsoft Word this is a fairly straight forward process. For this article I am using Word 2003 as it is still the most common package in the sector. The process is in two stages. Stage one is where you identify the headings you want to appear in your table of contents. Stage two is when you create the table.

1. Create headings in Microsoft Word To create a heading in Microsoft word, type in your heading and then decide which level of heading you want. E.g. level one is the main heading for a section, level 2 is a sub heading and level 3 is a sub sub heading. To format a heading hold down the Alt Gr key (usually on the right of the space bar) and press number 1, 2 or 3 to get the corresponding heading. You can go through a document and apply headings or, while working you can apply the heading styles.

Herefordshire Community Foundation Herefordshire Community Foundation (HCF) is a local independent charity that gives grants to individuals, families, voluntary and community groups (increasingly known as the Third Sector) and other charitable causes. We provide grant making and fund management service to our donors, and support projects that make a real difference to the quality of life for local people. The funding stream, Grassroots, is available to groups which have been active for 12 months and have an average annual turnover of less than £30,000.

2. Create the Table of Contents To insert a table of contents is then fairly easy. Just place your cursor where you want the table to go - usually a Table of Contents at the beginning of a document. On the menu system go to Insert, Reference, Index and tables and choose the Table of Contents option from the tabs across the top (see the image above). Select OK and you will have a Table of Contents in your document. If you add any more pages or edit the document, then put your cursor on the table and press f9 to update it. If you don’t like the styles of your

There are two funding streams open – one for projects under £900 and the other between £900 and £5,000. Groups can receive a maximum of £5,000 over the full 3 years of the fund.

The funding is designed to increase the capacity of groups, for example purchasing equipment or recruiting and training volunteers. If you need any help filling in the form or would like some more information, please contact Hannah James at HVA on 01432 343932 or HCF is also launching a new website

www.herefordshirecommu Communitybuilders is designed to help organisations work towards long-term financial stability and sustainability so they can continue to meet the needs of their communities for future generations. You can now apply for loans and grants and have access to expert support and mentoring services. To find out more about what is available and to check eligibility, please visit their website http:// home

Herefordshire YouthBank ‘in the money’ Herefordshire youthbank has small grants of £900 to give away to young people in the county. This is to fund their good ideas and make things happen in the local community. So far they have given two grants of £900 away and another two are in the pipeline:

headers then you can change them but that is beyond this quick how-to guide.

If you have found this useful or have a query that you would like to appear in any future columns by Pete, please contact Clare O’Grady on

Getwithit IT Conference

Ross Cricket Club received £900 to improve some of the facilities where young people of all ages and abilities get involved in the great sport. Hope Support Services received £900 to help young people set up a group to support young people through a family health crisis. YouthBank and its group of young grantmakers are looking for other more young people to apply for (A partnership between Herefordshire Voluntary Action and Herefordshire Council for Voluntary Youth Services) money. They welcome applications and are available to help on every level to make the process fair and easy. Contact James on 01432 343932/

Youth Opportunity Fund Young people aged 13-19 years, can apply for activities and projects which they think are needed or would benefit young people in their area. It's about young people's ideas, young people's involvement and only young people can apply (with the support of adults). Please make applications as soon as possible, for any projects that you want to see happen before 31st March 2010. •'Opportunity' money can be spent on activities up to £4,500 or equipment up to £1000. •'Capital' money can be spent on equipment, buildings etc from £1,00015,000. If you have any questions about applying or for an application pack please contact: Delegated Grants on 01432 260753 email:

Wednesday 4th November

The day runs from 9.30 to 16.30 and includes a bacon roll on arrival and a two course lunch. This year the conference is being held at Colwall Park Hotel, a 2 minute walk from Colwall Station providing easy access across the two counties. Once again subsidised places are being offered to Voluntary and Community Sector organisations operating in Herefordshire and Worcestershire at £45 (including at £5 early bird discount for tickets purchased before 16th October 2009). Key topics will include:  Internet based services and software


Getting more out of PowerPoint Coaching someone else in IT skills Interactive Voting Buttons Ask the Expert

Plus a chance to find out more about how our services can help you get the most out of IT plus:  Seek IT funding advice and current funding opportunities


Meet the West Midlands ICT Champion Take part in our prize draws and get a free Goodie bag! Discuss and trial hardware and software for disabled users

For more information you can view/print the conference flyer at or call Phyl on 01432 262960

Play area transformation shows what communities can achieve together! The 23rd July saw the opening of an incredible play area in the Beaumont Gardens area of Hereford after an amazing amount of hard work by Beaumont Gardens Play Area group, especially Ray and Vickie Owen. They helped to transform a run-down, scruffy play area into one that is a fun packed space for the children and young people of central Hereford. The opening by Mayor Sylvia Daniels was a fun filled day to thank all the people who had helped and funded the play area, including Big Lottery Community Spaces and Awards for All, Hereford City Council ,Herefordshire Council and E F Bulmer Benevolent fund, Eveson Trust, Special Metals Wiggin, Barrels Beer Festival, West Mercia Police and the local ladies skittles team and the Beaumont area fundraising team. The group would also like to thank Fran White from Herefordshire Council and Amelia Quinlan from Herefordshire Voluntary Action for all their support over the three years it has taken to raise the money to transform the area. The day was a huge community celebration with help from Christian Life Centre organising games on the ball court, face painting and garden games. This is now one of the best play areas in the City of Hereford and a testament to what communities can achieve with hard work and support.

WORKING AND VOLUNTEERING WITH PEOPLE WITH MENTAL HEALTH DIFFICULTIES The Shift Line Managers' Resource is a practical guide to managing and supporting people, including volunteers, who are experiencing stress, distress and mental health problems in the workplace. It supports organisations by offering practical advice on recruiting, retaining and supporting people with mental health problems, thereby promoting the mental health and well-being of staff and reducing discrimination. Shift has produced this resource in partnership with the Department of Health, Department for Work and Pensions, Health and Safety Executive and Health Work Wellbeing. The guide is free and you can request printed copies by emailing your postal address to You can also download copies from the Shift website at http://

New Kington Website The Kington Blackboard is a community website for and by the residents of Kington. Posts are invited and encouraged from everyone and the site is moderated by community members. It is the ideal place to promote events & groups, discuss local issues, appeal for volunteers etc. To find out more visit

Herefordshire Funding Fair Herefordshire Council are putting on their 9th Herefordshire Funding Fair, which is to be held at Whitecross School, Hereford on 28 October 2009. If you have any queries or would like to book a place, please contact or email Kate Amos on 01432-260638 or email

A Conference on the Community Development Approach to Church Buildings This is the first in the national ‘Crossing the Threshold’ programme, a series of events aimed at helping dioceses, parishes and their potential partners get the best from their buildings for wider community use. The programme marks the fifth anniversary of the launch of the Church of England’s national strategy document, ‘Building Faith in Our Future’, and will share experiences from around the dioceses, and from experts within and outside the Church. The conference will also be focusing on implementing the practice recommended in the recent government document ‘Realising the Potential’ which explores faith group engagement with the wider Third Sector, local government, local partnerships and regional development agencies. It is taking place at the Point4, Royal National College Hereford on 19th November. For more information please contact j.gibbon@hereford or visit New Vetting and Barring Scheme The Directory of Social Change newsletter gives a good rundown on the Independent Safeguarding Authority and the new Vetting and Barring Scheme, with some pointers on action to take.

Official health and safety books to download The content of around 230 priced publications from the Health and Safety Executive can now be downloaded from their new HSE Books website at no cost. The format of the online versions may have been adapted to some extent, and the price is still shown as printed versions are also available.

Basic legal advice by web and email A new web-based system has been created to provide brief legal information in response to straightforward legal queries, to assist not for profit organisations and individuals who cannot afford to pay for solicitors privately. Initial Electronic Advice is run by LawWorks (the operating name for the Solicitors Pro Bono Group) in partnership with advice agencies and voluntary sector umbrella bodies (Source: WCVA Trustee News)

A 'Privacy Notices Code of Practice' has been produced by the Information Commissioner's Office on the use of such notices when collecting information about people for use by an organisation. It sets out guidance on what a privacy notice should contain, with examples based on real privacy notices, and emphasises that it needs to explain the less obvious elements of how an individual's personal data could be used. See for_organisations/

Hereford 350! International Day of Action on Climate Change Saturday 24th October 10:0am – 3:50pm High Town, Shire & Town Halls Speakers, debates, exhibitions, workshops, street events, films, children's activities, information about renewable energies, networking, inspiration for change and fun.

Do you catch yourself using sector-speak? By Jay Kennedy, policy officer for the Directory of Social Change (DSC). It can be easy to forget that the language we use when talking to certain people doesn’t always mean much to others. For example, the language you have to adopt when speaking to government officials or colleagues in your particular field of work may not mean anything to the grantmaking charity you’re trying to get funding from, somebody who wants to volunteer, or the person who is receiving your services. And it’s only when you stop and think about it that you realise how much jargon has crept into our conversations, emails, and reports more generally. We’re guilty of using it too – once acquired it tends to cling to your vocabulary like some kind of linguistic limpet [a shellfish with a large suction foot that enables it to cling very tightly to rock]. So if you get blank expressions from friends and family when you explain what you do, or you find yourself saying “second-tier infrastructure” when what you really mean is "love, help, and someone to talk to", why not check out our list of translated terms – all in the name of better communication (and some humour!).

Best practice – whatever somebody, usually a government official, says is good at the time. Alternatively, a hypothetical situation that will never be achieved but which is ‘developing’ or which is being ‘rolled out’. Capacity – whether you’re able to do something or not. ‘We don’t have sufficient capacity to manage that’ equals, ‘we just don’t have enough staff/money/time/knowledge to do the job, guv.’ Infrastructure – not bridges, roads, sewers, rail lines or anything of the type. Rather complicated collections of organisations and people doing and saying stuff to each other. Those organisations that provide ‘support’ at ‘second-tier level’ to those at the ‘frontline’ (no, not the army) or the ‘coal-face’ (no, not the miners) or ‘on the ground’ (no, not everybody except people in aircraft and tall buildings). Clear?

Investment – money is no longer just ‘spent’ or ‘given’ – that’s so last century. With ‘investment’ we can all pretend that it’s going to somehow pay for itself, which makes everybody feel so much better about paying their taxes and ballooning government debt. Modernisation – fixing something that probably has worked for centuries and in all likelihood isn’t really broken. Doing something differently just because you want to steal the show from the last guy who was in charge. A nice way of saying that you’re changing a bunch of stuff when you know people probably won’t like it. Procurement – buying stuff. Next time you go to the local caff maybe you should say ‘Dear Sir, might I procure a jacket potato from you?’ The caff-man might reply by saying, ‘We are bestplaced to deliver on your strategic objectives and required outcomes by ending your personal hunger situation and can provide robust evidence that we offer real value for money’. Sector, the – not part of a pie-chart or something from Star Wars. Actually, it seems to mean everything that isn’t government or private business – e.g. society – although for some it seems to mean mainly those bits of society that government cares about or can use. Social enterprise – ‘a business or service with primarily social objectives whose surpluses are principally reinvested for that purpose in the community, rather than being driven by the need to maximise profit for shareholders and owners’ – yes that’s the real definition. So, kind of like a charity then. That’s what we think anyway, do you agree? Stakeholder – not a vampire-killer or somebody putting up a tent. Actually just about anybody who might have an interest in, or opinion about what you’re doing. Sustainability – often used when Government is telling us that they’re not going to give us money to do what we’ve been doing anymore, so we’re going to have to find it from somewhere else.

HVA News Autumn Edition  

A cornucopia of facts and information.

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