KnoxLife 41

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KnoxLife 41 December 2021


Free to be us again “You are braver than you believe, stronger than you seem, smarter than you think, and loved more than you'll ever know.” A.A. Milne

Jill Woodward CEO

As we emerge from this strange “locked down, locked in, locked out” place, those of us in Auckland simply look forward to reconnection with whanau and friends around New Zealand. It was wonderful, not just for residents, but all of us, to reconnect with families when we were able to lift visiting restrictions a few weeks ago. We have missed you!

Puka Home has opened! Puka is finally finished and on Monday 13 December a dawn blessing was held for Kawakawa and Harakeke Homes. Due to current restrictions of numbers the opening ceremony was small and included residents, Board and team.

As with all new-builds we know there will be teething problems but with creativity these will be resolved. The new homes will offer residents opportunities to live a bit differently and restore independence but this will require flexibility and openness to change by us all … we also know: "If plan A doesn't work, the alphabet has 25 more letters – 204 if you're in Japan." Claire Cook

Fully vaccinated can visit inside As Auckland remains in the “Red Traffic Light” of the COVID-19 Protection Framework until the end of the year, our focus remains on minimising the risk of spread and protection of people from the virus. I have included in this newsletter the guidelines for visiting Knox.

Over the past months Auckland’s extended lockdown has been to manage risks we may present to the rest of New Zealand. The current ADHB area vaccination rates are a great credit to the commitment of Aucklanders to get vaccinated. People soon able to visit Auckland may be from regions with much lower vaccination rates and for this reason we will continue to only allow visiting within the Knox facilities to fully vaccinated people over 12 years of age.

This Christmas Day As always, a special Christmas Dinner will be served at Knox on Christmas Day for residents. However this year, because of the restrictions of the pandemic, we will not be providing this opportunity for families or visitors. Families and friends will be very welcome to take residents home or out for the day. Please let the Care team know your plans and expected time of departure and return to Knox. We also welcome family and friends to use the Knox grounds to share a

Residents and family had been visiting the new homes and we had a two-day operation to move all the residents of Totara and Puka either to the new homes or to other rooms at Knox. Thank you to the Belvedere Construction team for pulling out all stops to ensure the Homes were completed pre-Christmas. Everyone involved with the project has shown real commitment to ensure that lost time could in part be made up and after so many years of redevelopment we can say we have the “A Team” supporting what we do. Some work such as landscaping will continue after residents have moved in. 2 | unique and loving it

Every resident in the new Harakeke and Kawakawa Homes will enjoy slider door access onto their own deck.

Advancing our team members There is little doubt that New Zealand is facing an acute staffing shortage in healthcare and especially in the aged care sector. Over the past year media outlets have run numerous articles about the aged-care crisis, the impact of closed borders and many homes’ inability to recruit and retain staff. Aged Care Association Chief Executive Simon Wallace has said, nursing shortages were a critical pressure point with the workforce short by an unprecedented 20%.

It's time to enjoy more freedoms again and a long warm summer picnic. Bring your own food and picnic furniture, find a space with adequate distance from others and enjoy time together. Needless to say, keep group sizes within the limits of the traffic light system. We ask also that unvaccinated family and friends and children only visit outdoors in “Distance Visiting Spot” areas only.

Resident outings in general If you wish to take your family member/ friend on an outing for the day please do so, observing all necessary precautions and making wise choices about venues and activities. Please let the care team know your plans and expected time of departure and return to Knox.

Expectations for visiting We are delighted to have family back at Knox but you must not visit if you or a household member are at all unwell – even with a “sniffle”. Visiting Times: 10am - 11:30am 2pm - 8pm Vaccinated family and friends are welcome to visit at these times each day. • Everyone entering Knox is required

to scan the QR code (or sign in) at the time of every visit. Please also present your Vaccination Pass. • Visitors are required to wear a mask at all times. • Your temperature must be checked at the thermal imaging terminal.

The Association’s most recent report shows a 33% annual turnover of registered nurses and 23% of caregivers in the sector.

Investment in the Knox team goes further Here at Knox we have been working hard to ensure that we are not only fully staffed at all times but that we invest in and support our staff to upskill and provide them with career pathways. We currently have 13 staff members enrolled in the CareerForce Apprenticeship programme, 12 enrolled in level 3 or 4 NZ Certificates and a further enrolled in the Level 5 Diploma.

• As this time includes a meal time we ask you do not visit residents in dining rooms during the evening meal (5-6pm). This expectation has been a residentdriven change as residents have asked that they have quiet when dining together. The presence of visitors in dining rooms during meals is very unsettling for many and can disrupt resident’s enjoyment of their meals.

Knox provides support and guidance in the form of monthly paid study days, a working space and access to a computer if needed and peer support to guide their learning. With qualified assessors in the Knox team available to guide and support, our team are well placed to experience success in their learning and develop their skills to see aged-care as a career path with room for progression and development.

• Please visit in the resident's room or outdoors – not in the indoor communal spaces.

On top of these formal qualifications, Knox is committed to on-going training and development of the team.

• Visitors must stay at home if they are unwell, under investigation of COVID-19 or a close contact of someone who is a probable or confirmed COVID-19 case.

Education sessions, both in person and online, cover diverse subjects such as disability equity, dementia, palliative care and Tikanga Ma-ori ensuring that our staff continue to learn and grow as individuals and team members.

We ask that you continue with all general infection control measures to avoid the spread of infection such as mask wearing and handwashing. I wish you all a Merry Christmas and great summer break.

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New homes continue our kind of care What’s in a name? Our two newest homes are Harakeke and Kawakawa in the Knox tradition of naming our homes after native plants and birds. In Ma-ori kaupapa, harakeke (flax) can represent the support of whanau (family) where the rito (shoot) is surrounded by the strong mature leaves, awhi rito. Outside te awhi rito are the ‘Tupuna’ or older leaves (representing our elders) that bend towards the ground. These support the entire harakeke bush and eventually become part of the fertile ground beneath. Kawakawa provides one of the most important herbs in traditional Ma-ori medicine. An extremely versatile herb, it is used to treat cuts, wounds, stomach pain and tooth ache among other things. We think the two homes together nicely represent support and healing.

What’s behind the design? Harakeke and Kawakawa Homes have been designed to ensure residents have plenty of living space, accessible and sunny decks and will provide an environment where residents are able to be as independent as possible. Both homes are accessed from the main carpark – each with their own well marked home entrance off the large decks. The homes have been designed so that, similar to our own homes, entry is through the communal spaces. Security cameras and electronic access control are on both entrances along with facial recognition and 4 | unique and loving it

Long-time Knox resident Sarah cuts the ribbon to the two new Puka homes and will be one of the first residents. Looking on, Knox CEO, Jill, Clinical Mentor, Fanny and Knox Trust Board Chairman, Alastair MacCormick.

thermal scanning. Visitor access is not permitted though residents’ rooms or fire exits.

that additional furniture is kept to a minimum to reduce trip hazards. The large living spaces are well furnished.

Each home is separated by “Staff Access Only” doors. We ask that visitors enter and exit through the main entrances to move between the two homes.

Electrical appliances cannot be in residents’ bedrooms.

Key features There is a large open-plan kitchen/dining space that has been designed for all residents to enjoy their meals in. Each resident room has a slider door to the deck that must remain unobstructed as it is an egress point in the case of an emergency. These are alarmed after dark and will release automatically in an emergency. The building has centrally managed air circulation and air-conditioning. Each resident will be provided with a TV and a chair in their room. We ask

Low pots plants cannot be placed on the deck due to trip hazard and evacuation requirements. Large planters will be added and residents can use the resident garden behind the homes. If you are present in an emergency and are directed to evacuate, please leave via the nearest, safely accessed external door.

Now it's time to enjoy We know that Knox residents who have moved from their former Puka, Totara and Rimu homes will appreciate these two new homes with excellent lifestyle features. We look forward to seeing you settled in and relishing summer.

Two new homes for 37 residents enable a new Totara Home starting in 2022

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Resident-led groups Ideally we enable the residents to lead the activities with staff or volunteers acting in a supportive role. We've loved seeing residents start their own regular groups such as Scrabble and Rummycub. We have a group of residents looking to set up a Bridge Group, so if you're a Bridge player or keen to learn, let us know and we'll put you in contact with the right residents. Baking, spin poi classes, gardening, flower arranging, Wii bowls and pilates sessions are just of the ways we imbue daily life with variety and spontaneity – central aspects of the Eden Alternative.

Keep up-to-date with all that’s happening at Knox

Fishing trips Right: While COVID restrictions drastically reduced our opportunity for outings and community engagement, we have managed a few socially distanced fishing trips to Mangere Bridge and Okahu Jetty. While we can’t claim great success in the catch, the enjoyment factor achieved was high.

Frankie goes to hollywood! Right: Looks so good in appropriate PPE. We can't comment on her driving skills except to say they were a bit doggy.

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Knox Olympics Making the most of good spring weather, we held a Knox Games Day outside with bowls, petanque, quoites and other games…competition and companionship were the winners on the day.

International Day of the Older Person While we couldn’t have loved ones in to help us celebrate, we honoured our Older People with a special afternoon tea, a tipple and a good chat on 1 October this year.

Volunteers welcome Our wider community is invited to join our Volunteer Team. Just like our volunteers, the opportunities are diverse and interesting and can be tailored to suit your interests and availability. Contact us today to have a chat.

Thank you, thank you We’re grateful for the generous support of the following organisations:

Giving as well as receiving care

Scarecrow Cafe & Florist Donation of flowers and cake.

Reg giving flowers collected from our garden to Norma for her birthday; Deborah organised a birthday celebration for Joy.

Together but separate Below: During level 4 lockdown, the homes were kept separate but that didn’t stop us from joining together in creative ways. A Knox Quiz was held over Zoom so that everyone could participate in the same quiz from their own lounges while Fancy Friday got everyone dressing up.

Lottery Community Funds Funded operational costs of our Cultivate programme.

Four Winds Foundation Generously supported the costs of desktop computers.

Freemasons Foundation Funded a mobile hoist and slings. 41 | 7

The Eden Alternative 10 Principles 1. The three plagues of loneliness, helplessness, and boredom account for the bulk of suffering among our Elders. 2. An Elder-centred community commits to creating a human habitat where life revolves around close and continuing contact with people of all ages and abilities, as well as plants and animals. It is these relationships that provide the young and old alike, with a pathway to a life worth living.

Lottie's story comes to life in print Knox resident Charlotte (Lottie) Peirse has written and published her memoir "Here Goes...My Life". Early in December Lottie took delivery of her printed books and held a signing with friends, along with a glass of bubbles. Writing about our lives is something we all should do, but not many of us ever get around to actually doing it. We're so proud of your achievement Lottie!

3. Loving companionship is the antidote to loneliness. Elders deserve easy access to human and animal companionship. 4. An Elder-centred community creates opportunity to give as well as receive care. This is the antidote to helplessness. 5. An Elder-centred community imbues daily life with variety and spontaneity by creating an environment in which unexpected and unpredictable interactions and happenings can take place. This is the antidote to boredom. 6. Meaningless activity corrodes the human spirit. The opportunity to do things that we find meaningful is essential to human health. 7. Medical treatment should be the servant of genuine human caring, never its master. 8. An Elder-centred community honours its Elders by de-emphasising top-down bureaucratic authority, seeking instead to place the maximum possible decision-making authority into the hands of the Elders or into the hands of those closest to them. 9. Creating an Elder-centred community is a never-ending process. Human growth must never be separated from human life. 10. Wise leadership is the lifeblood of any struggle against the three plagues. For it, there can be no substitute.

Knox Home Trust Board Members Dr Alastair MacCormick Chairman

Ms Marika Eastwick-Field Dr Bruce Foggo Mr Bal Matheson (DEPUTY CHAIR) Mr Warwick Peacock Mr Andrew Smith Ms Kim Wright


10 Ranfurly Road Epsom Auckland 1023 Telephone 09 523 3119

The core concept of the Eden Alternative™ is simple: Care environments are habitats for human beings that should promote health, wellbeing and growth rather than facilities where the frail and elderly stagnate and decline. The Eden Alternative™ shows us how companion animals, children and plants help in providing an opportunity for meaningful contribution and care, and how the Eden Alternative works at preventing and eliminating the aged care plagues of loneliness, helplessness and boredom. For more information on the Eden Alternative, please visit

more veggies or less Knox Garden of Knowledge: More opportunities for a better life here... or less if you prefer.

Knox Home Trust Not-for-Profit Charity GIVING MORE SINCE 1911

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