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CompetencyCore CompetencyCoreTM Libraries CompetencyCoreTM Libraries are fast start libraries of proven management and technical competencies that can accelerate your adoption of Competency-based Talent Management (CbTM). CompetencyCoreTM Libraries:  Have been developed over 20+ years of practical research and experience.  Define competence in measurable and observable terms.  Scaled to multiple levels of proficiency ensuring easy implementation into career pathing, succession planning, assessment and development. Every organization has a unique culture and vision. The CompetencyCoreTM Libraries are designed to be modified to reflect that uniqueness. Available in a web -based format, CompetencyCoreTM Libraries lay the foundation for successful rollout of effective talent management practices.

Competency Dictionary General Business/Interpersonal competencies represent the common skills, knowledge and abilities common to all jobs.

Technical Competencies Industry-specific competencies developed with your business in mind.

CompetencyCoreTM Libraries feature:  Over 40 business interpersonal competencies  Over 400 technical competencies  Over 750 job profiles covering industries like Finance, Accounting, Manufacturing, Oil & Gas, ICT, Sales & Marketing and many more. Contact us to see how the CompetencyCoreTM Approach can improve your business.

Competency-based Job Profiles Competency-based Job Profiles are built from a combination of General, Business/Interpersonal Competencies & Technical, Job-Specific Competencies.       

Corporate Construction Engineering Financial Services & Banking Manufacturing Medical & Health Services Sales, Marketing & Business Development

 Supply Chain Management Premium Packages  Information & Communications Technology  Oil & Gas  Petrochemical  Police / Security

CompetencyCoreTM Libraries are the fastest way to kick off a CbTM solution by giving you access to tested and reliable best-practice based competency profiles. Contact us today to learn more. © Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


General Competencies Why do I need general job competencies?

HRSG’s general competencies represent the common skills, knowledge and abilities needed to work effectively in all jobs.

Combine with technical competencies to get targeted job profiles or models specifically tailored to your jobs and your organization.

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Use the general competencies to Identify core competencies for your organization. Create a benchmarks for excellence for common skills needed by your employees. Build a framework to develop managers and managerial skills. Establish key performance indicators common to all employees.

Communication/Interpersonal  Conflict Management  Developing Others*  Fostering Learning  Impact and Influence*  Information Gathering and Processing  Interactive Communication  Partnering  Relationship Building  Team Leadership*  Teamwork  Writing Skills Business  Business Perspective  Enforcement  Financial and Management Accounting  Human Resources Management  Information Management

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Leading and Managing Change* Legislation, Policies, Procedures and Standards Organizational Awareness* Project Management Resource Management* Results Management* Using Financial Information Using Information Technology

Personal  Adaptability  Attention to Detail  Client Focus  Concern for Safety  Continuous Learning  Initiative  Quality Focus  Resilience  Risk Taking*  Self-confidence  Stress Management  Valuing Diversity  Work Ethics and Values Thinking  Achievement Orientation  Analytical Thinking  Creativity and Innovation  Critical Judgment*  Decision Making  Planning and Organizing  Problem Solving  Strategic Thinking*  Visioning and Alignment* *Leadership Competencies

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


The vertical industry sectors we cover include:  Engineering  Finance, Accounting and Audit  Health, Safety and Environment  Human Resources  IT  Marketing  Police and Security  Sales and Retail  Supply Chain Management Premium Packages See premium packages at the end of this catalog.  

ICT & Telecom Oil and Gas

Technical Competencies These industry-specific competencies have been created with your business in mind. HRSG’s competencies are fully scaled to four or five level, and have been vetted and tested with industry leaders. Each competency contains clear definitions, distinct proficiency levels, and behavioral performance indicators that describe the specific behaviors required to get the job done. Combine the technical competencies with the general ones to get comprehensive and effective competency-based job descriptions targeted for your organization.

Engineering       

Building & Construction Design Calibration / Mathematics Civil Engineering Electrical Equipment Operation Electrical Systems Maintenance and Repair Electrical/Electronics Engineering Facilities Engineering

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High Voltage Systems Engineering Material Resources Mechanical Engineering Mechanical Maintenance Quality Control and Troubleshooting Technical Drafting Working with Tools and Technology

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Corporate Information Disclosure Cost Management / Internal Controls Assessment Credit Management External Reporting - SEC & Governmental Financial Budgeting, Planning and Reporting Financial Planning and Budgeting Financial Policy Development, Interpretation and Application Financial Risk Management - Audit Financial Risk Management Treasury Financial Systems, Processes and Technology Financial Systems, Processes, Tools and Technology

Finance, Accounting & Audit                

Account Closure Accounting and Reporting Accounting Principles Auditing Bank Operations Business Partnering Business Performance Analysis Business Plan Preparation and Evaluation Business Strategy Development Capital Markets Cash Management Compliance Management Contract Management Corporate Finance Corporate Governance - Audit Corporate Governance - Investor Relations

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© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Finance, Accounting & Audit con’t             

Fixed Asset Accounting Forecasting and Reporting Fraud Detection and Control Functional Process Improvement Global Consolidation & Close Insurance Business Knowledge Internal Controls Assessment Investor Relations IT Audit Mergers & Acquisitions - Tax Mergers and Acquisitions Mergers and Acquisitions Contract Review Negotiation

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Optimizing Shareholder Value Processing and Recording Financial Transactions Procurement Management Tax Accounting and Reporting Tax Audits Tax Policy and Planning Tax Return Compliance Tax Systems and Technology Valuation Technique Vendor Management

Health, Safety & Environment       

Commitment to Health and Safety Emergency/Crisis Management Environmental Assessment Environmental Procedures Design Hazardous Substance Management Health Safety and Environment Health Safety and Environment Standards Enforcement

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Industrial Hygiene Practice Occupational Health and Safety Management Safety Engineering (Concern for Safety) Waste and Emissions Management

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Learning and Development Occupational Health and Safety Recruitment and Selection Strategic Planning

Security/Information and Application Protection Service Management Processes Telecommunications (Data and Voice) Network Testing

HR Competencies   

Change Management Compensation and Benefits Administration Employee Relations

Information Technology (IT)       

Application Development/Support and Maintenance Architecture Business Analysis Database Design and Management Infrastructure/Platforms IT Procurement and Asset Management IT Project Management

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© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Marketing Competencies      

Channel Management Corporate Advertising Event Management Market Research & Analysis Marketing Communications Marketing Strategy and Planning

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Measurement & Control Media Relations Positioning & Branding Pricing Product Development Public Relations

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Sales Process Store Operations Territory Management

Sales and Retail    

Competitive Knowledge Industry Knowledge Merchandising/Retailing Product Knowledge

Supply Chain Management             

Acquisition Assessment and Planning of Acquisition Requirements Contract Administration and Management Contract Preparation Contractor Resource Management Disposal Evaluation Global Sourcing Intellectual Property Management International Business and Multicultural Skills Inventory/Supply Management Legislative Framework Alignment Logistics and Transportation

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Management Management of Working Relationships with Suppliers Negotiation Operations/Logistics Strategy Development Performance Assessment Risk Management Strategic Assessment and Planning of Requirements Supplier Strategy Development Supply Chain Management for the Public Sector Tendering Warehouse Management

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Competency-based Job Profiles Corporate Accounting & Finance  Accountant  Accountant/Certified General Accountant/Chartered Accountant/ Industrial Accountant/General Accountant  Accounting Clerk / Bookkeeper  Accounting Manager  Accounting Supervisor  Accounts Payable Clerk  Accounts Receivable Clerk  Auditors  Cashier  Controller  Cost Accountant  Payroll Clerk  Payroll Manager Administration  Administration Manager  Administrative Assistant  Administrative Clerk  Administrative Secretary  Corporate Services Manager  Director  Finance & Administration Director  General Manager  General Office Clerk  Office Helper  Office Manager I  Office Manager II Building Office Maintenance  Custodian  Custodian Supervisor Consulting  Consulting Manager  HR Consultant  HR Researcher Analyst  ICT Consultant  Management Consultant

 Senior Consultant  Senior HR Consultant Education & Training  Corporate Learning Specialist  Facilitator  Mentor  Professor  Teacher  Trainer Executive  Chief Executive Officer  Chief Financial Officer  Chief Information Officer  Chief Operating Officer  Chief Technology Officer  Corporate Counsel  Vice President, Business Development  Vice President, Finance  Vice President, Human Resources I  Vice President, Human Resources II  Vice President, Information Technology  Vice President, Manufacturing  Vice President, Marketing  Vice President, of Engineering  Vice President, Operations  Vice President, Sales  Vice President, Sales & Marketing Human Resources  Benefits Administrator  Benefits Clerk  Benefits Manager  Compensation and Benefits Specialist  Compensation Manager  Employee Relations Manager  Employee Relations Specialist  HR Analyst  HR Assistant

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Corporate con’t                 

HR Assistant/Administrator HR Director HR Generalist HR Manager I HR Manager II Interviewer Labor Relations Manager Labor Relations Specialist Learning and Development Specialist Occupational Health and Safety Specialist Personnel Analyst Recruiter Recruitment Specialist Safety & Health Manager Safety Engineer Safety Inspector Training & Development Manager

Legal  Law Clerks  Lawyer/Attorney  Legal Secretary  Paralegals and Legal Assistants

Technical Services  Computer and Information Systems Manager  Computer Support Specialist  Electrical Technician  Electronic Technician  Information Technology Director  IT Network Support  IT Security Manager  Manager, Customer Technical Services  Mechanical Technician  Network Administrator  Network Engineer (Data & Voice Communications)  Operations Research Analyst  Programmer / Analyst  Quality Assurance Analyst  Technical Analyst  Technical Support Manager

Project Management  Project Administrator  Project Engineer  Project Manager

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Construction  Assembler Metal Building  Assistant Construction Superintendent  Automatic Door Mechanic  Auxiliary Equipment Tender  Bricklayer  Burner Welder  Cable Puller  Carpenter  Carpenter (Rough)  Cement Mason  Cherry Picker Operator  Circular Saw Operator  Concrete/Aggregate Mixer  Conduit Mechanic  Construction A/C Installer  Construction Equipment Mechanic  Construction Inspector  Construction Worker I  Construction Worker II  Contractor  Contractor, Landscape  Curb Machine Operator  Diesel Mechanic  Drafter  Dry-Wall Installer  Electrician  Elevator Constructor  Fence Erector  Flagger  Form Builder  Glazier  Heavy Equipment Mechanic  Hydraulic Hammer Operator  Insulation Worker  Operating Engineer  Painter  Paper Hanger  Pile Driver Operator  Pipe Cutter  Pipe Fitter  Plasterer  Plumber  Reinforcing Metal Bar Installer  Rigger

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Roofer Signaler Structural Engineer Structural Steel Worker Superintendent Supervisor, Carpenters Supervisor, Grading Supervisor, Insulation Supervisor, Labor Crew Supervisor, Painting Supervisor, Plumbing Supervisor, Structural Steel Taper (Dry-Wall Finisher) Tile Setter Tower Crane Operator Water Truck Driver Yard Supervisor

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Engineering Electrical Engineering  AM/FM Technician (GIS)  Conservation Clerk  Construction Clerk  Engineering Draftsperson  Engineering Records Clerk  Engineering Records Coordinator  Engineering Technologist and Technicians  Labourers  Line Maintainer/Cable Lead Hands  Line Maintainer/Cable splicer Apprentices  Maintenance Clerk  Mechanic & Lead Hand  Meter Dept Clerk  Meter person Apprentices  Meterperson Lead Hand  Network Grid Lead Head  Network Grid Operator  Regulatory Coordinator  Substation maintainer  Transformer Maintainer  Truck Driver  Van Truck Driver

Engineering  Application Engineer  Architectural Engineer  Chemical Engineer  Civil Engineer  Drafter  Electrical Engineer  Electronics Engineer  Engineering Assistant  Engineering Manager  Engineering Technician  Environmental Engineer  Industrial Engineer  Instrumentation Engineer  Instrumentation Technician  Maintenance Engineer  Mechanical Engineer  Petroleum Engineer  Structural Engineer

Financial Services, Banking & Insurance Banking & Financial Services  Card Services  CSR - Financial Services  Financial Analyst  Financial Clerk  Financial Planner  Investment Analyst  Mortgage/Loan Clerk  Mortgage/Loan Officer  Securities Clerk

 Supervisor Insurance  Claims Administrator  Claims Agent  Director  Insurance Adjuster  Insurance Agent  Insurance Clerk  Insurance Salesperson  Manager

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Manufacturing                 

CNC Operator Electrician Expeditor Fork Lift Operator General Manager Manufacturing Industrial Design Engineer Industrial Production Manager Machine Operator I Machine Operator II Machinist Maintenance Mechanic Maintenance Supervisor/ Superintendent Manufacturing Engineer Material Handler Materials Manager Operations Director Operations Manager

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Plant Manager Product Line Manager Production Manager I Production Manager II Production Planner/Scheduler Production Supervisor Production/Manufacturing Supervisor Quality Control Engineer/Manager Quality Control Technician Safety Manager/Coordinator Shipping/Receiving Clerk Shipping/Receiving Supervisor Tool & Die Maker Tool Designer Tool Room Supervisor Warehouse Manager

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Nurse Practitioner Nurse, Head Nurse, Practical Nurse, Staff Nursing Supervisor Obstetrician Ophthalmologist Optometrist Orthotist Otolaryngologist Pediatrician Pharmacist Physiatrist Physician Assistant Physician, Osteopathic Proctologist Prosthetist Psychiatrist Radiologist Respiratory Therapist Safety Manager, Hospital Speech Pathologist Surgical Technician Urologist X-ray Technician

Medical and Health Services                         

Admitting Clerk Admitting Officer Allergist/Immunologist Ambulance Attendant Ambulance Driver Anesthesiologist Cardiologist Charge Attendant Chief Radiology Collection Clerk Dietitian Electrocardiograph Technologist Food Service Worker Gynecologist Histologist Hospital Director Housekeeper Insurance Clerk Internist Laboratory Technician Medical Librarian Medical Technologist Neurologist Nuclear Medicine Technologist Nurse Aide

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Sales, Marketing & Business Development Customer Service / Contact Centre  Contact Centre Agent  Customer Service Manager  Customer Service Representative  Customer Service Representative II  Customer Service Technician  Manager  Scheduler/Forecaster  Team Leader Business Development  Account Manager - Business Development  Business Development Advisor  Business Development Analyst  Business Development Manager I  Business Development Manager II  Consultant  Contract Manager  Project Manager Marketing  Market Research Analyst  Marketer  Marketing Analyst  Marketing Consultant  Marketing Director I  Marketing Director II  Marketing Manager I  Marketing Manager II  Technical Marketer

Retail  Advertising Clerk  Area Store Manager  Bagger  Buyer  Cashier/Checker  Cashier/Courtesy Booth  Comparison Shopper  Deliverer Merchandise  Demonstrator  Meat Cutter  Merchandise Displayer  Retail Manager  Retail Salesperson  Stock Clerk  Store Manager Sales  Account Executive (Financial)  Inside Sales Manager  Outside Sales Manager  Product Line Manager  Product Manager (PM)  Sales Associate  Sales Director I  Sales Director II  Sales Engineer  Sales Manager  Sales Representative  Telemarketer

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Supply Chain Management Package  Accounting and Finance  Administration, Customer Service and Quality Assurance  Health and Safety  Human Resources  Information Technology  Inventory Clerk  Logistics Analyst  Logistics Manager  Supply Chain Analyst  Procurement Clerk  Purchasing / Materials Manager  Purchasing Agent/Buyer  Purchasing Agent/Procurement Officer  Purchasing/Procurement Manager  Fleet Clerk  Fleet Coordinator  Inventory Control Clerk  Logistics Analyst

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Logistics Manager Procurement Clerk Purchasing / Materials Manager Purchasing Agent/Buyer Purchasing Agent/Procurement Officer Purchasing Assistant Purchasing/Procurement Manager Storekeeper/Storeperson Supply Chain Analyst Supply Chain Manager Supply Chain Manager

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Premium Packages The CompetencyCoreTM Premium Libraries are highly technical libraries of competencies and job profiles. Use these packages in combination with the Corporate Libraries to build targeted solutions for your business. Our premium libraries include:  

Information & Communications Technology & Telecom Oil & Gas

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Petrochemical Police and Security

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Knowledge in ICT Quality Control and Assurance Research and Development Technical Marketing Knowledge (ICT Products)

ICT & Telecom Competencies     

Design Engineering ICT Supply Chain Management Manufacturing Engineering Product/Intellectual Property Management Production Management

Technical Knowledge Areas        

Business Analysis Database/Information Design and Management ICT Procurement and Asset Management ICT Project Management Infrastructure/Platforms Service Management Processes: Service Management Principles Telecommunications (Data and Voice) Network Testing

ICT Architecture  Enterprise Architecture/Information Technology (IT) Strategy  Industry and Organization Policies and Standards  Information Architecture  Systems Architecture  Technology Architecture Security/Information and Application Protection  IT Security Principles Methods, Policies, Practices and Tools

Application Development/ Support and Service Management Processes Maintenance  Application Development and COTS  Change Management  Configuration Management  Systems Analysis and Design  Help Desk/Client Support  Problem Management  Release Management

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


ICT & Telecom Technical Knowledge Areas con’t  Architecture and Standards  Business Analysis  Business Continuity/Disaster Recovery  Capacity Management  Change Management  Client/User Support  Communications  Contract Management  Documentation/Reports  Incident/ Problem Management  Manage Intellectual Property  Management  Marketing and Entrepreneurship  Operations  Performance Management  Planning  Project Management

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Quality Assurance Research Security Service Level Agreement Processes Software Development Strategy/Policy Supervise/Manage Teams Supply Chain Systems Analysis Systems Design Testing Training

Competency-based Job Profiles Documentation & Training  Education / Training Management  Technical Writing Hardware Products  Design Engineering  Hardware Scientist  Manufacturing Engineering  Product Line Management  Technical Marketing Information Technology  Auditor, Data Processing  Computer and Information Systems Manager  Computer Operator  Computer Support Specialist  Disaster Recovery Coordinator  e-Business Manager  IT Manager  Programmer  Programmer Analyst  Software Design Engineer

 Systems Analyst  Web Designer Infrastructure  Capacity and Performance  Data Administration  Database Administration  Help Desk  Network Planning & Support  Operations  Problem Management  Security  Systems Programming  User Technical Support Management  ICT Consultancy  ICT Management  Intellectual Property Management  Production Management  Project Management  Supply Chain Management

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


ICT & Telecom Competency-based Job Profiles con’t Software Products  Analysis Design  Analysis Programming  Application Software Implementation  Business Analysis and Service Level Management  Programming  Software Design and Delivery (Engineering)  Technical ICT Architecture  Web Design  Web Development

Testing/Quality Control  Audit  Quality Assurance  Quality Professional  Validation

Telecommunications  Business Analysis and Service Level Management  Inside/Outside Plant Operations  Network Capacity and Performance  Network Planning & Support  RF Network Design Engineer  Telecommunications Network Administrator  Telecommunications Network Operations

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Oil & Gas Competencies Electrical  AC & DC UPS  Battery Charger & Batteries  Cathodic Protection  Computerized Maintenance Management System (CMMS)  Control Circuits  Current Limiter  DC Motors  Earthing System  Electrical Cranes  Electrical Power Generator  Electrical Power Transformer  Electrical Submersible Pump  Electrical Workshop Equipment  Emergency Power Generator  Heat Tracing  HVAC  Isolation and De-Isolation procedure  Lighting System and small loads  LV Motors  LV Switchgear  Motor Operated Valve  MV Motors  MV Switchgear  Power and Control Cables  Power Management System (PMS)  Protection Relays  Soft Starter  Variable Speed Drive System Instrument & Control  Control Panels and Junction boxes  Control valves  Distributed control systems  F&G systems - gas detection  Fire detection & Control  Flow metering stations  Hazardous and EX Equipments  Instrument tubes and fittings  Instrument work shop  Process control fundamentals  Process measurements

 Process shutdown and safety instrumented systems  Programmable logic controllers "PLC"  Systems power supplies and batteries Maintenance  Maintenance planning & scheduling  Maintenance Techniques Methodology  Troubleshooting / Problem solving Mechanical  Utilities  Bearings  Budget control and reporting for Maintenance  Capturing monitoring Analysis Data  Compressor  Equipment measuring and monitoring systems  Hydraulics  Inspection methods and techniques  Maintenance Methods & Techniques  Materials  Mechanical Engineering  Pumps  Test procedures  Total scope of Turnarounds, Shutdowns and Turbines  Workshop facility Operations  Air Separation & Air Compression Systems (AS/AC)  Circulating Water Plant Operations  Communication & Reporting skills  Compressors Operations  Coolers Operations and Heat Exchangers  DCS operations and Control Room Records

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Oil & Gas Competencies con’t  Emergency Shutdown Response  Gas turbine operations  Handling and Chemicals Injection Operations  Operator Responsibility During Normal Operations  Procedures to Water Purifying Treatment Unit  Process Diagram Description  Process Equipment Pipelines Visual Inspection  Process Upset Conditions  Product, Chemical and Boiler Feed Water and Steam Condensate Sampling Operations  Pumps Operations  Response to Emergencies  Sour Water Stripping & Condensate Recovery Process/operation (SWSCRU)  Steam Turbine Operations  Steam Boilers Operations  Waste water treatment, Sewage Waste Water Plant & Oxidation Ponds operations

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Production  CCR post Operations  CDU Operations  Coker Tower Operations  DCU Operations  Desalting System Operations  DS post Operations  Fractionation Column Operations  Furnace Operations  GDHT Post Operations  Heat exchangers Operations  ICR Process Operations  Improve quality of the jet fraction  Jet Fraction Post Operations  OMS Operations  Operation & Maintenance Safety

Research and Development  Economic Analysis  Engineering Development  Organization structure knowledge  Planning and Economics  Process efficiency  Process Engineer duties during maintenance  Process Engineer duties during normal operation  Process Engineer responsibilities  Process Technology  Utilities Technology

PSA Post Operations Reboiler Furnace operations RFCC Operations Rotating Equipment Operations SCR & DHT Operations Sour Water Stripping Operations Stripping Column Operations Understanding of PFDs and P&IDs Valves Operations

QA/QC  Damage Mechanisms and Fitness for Service  In-Service Inspection Methods and Techniques  Lifting Equipment Inspection  Pipelines Inspection  Piping Inspection  Planning and Organizing  Pressure Vessels Inspection  Risk Based Inspection Application  Safety Devices Inspection  Steel Structure and foundations Inspection  Welding Inspection

List of competency-based job profiles available upon request. © Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Petrochemical Competencies  Analytical Thinking  Assessment & planning requirements  Condition Monitoring  Contract Evaluation  Contract Negotiation  Distributed Control Systems  Electrical / Electronics Engineering  Electrical Systems Maintenance & Repair  Engineering Operations  In Service Inspection Methods & Techniques  Instrument. & Analyser Troubleshooting  Instrumentation & Analyser Safety  Interactive Communication  Inventory / Supply Management  Lab Info Management Systems  Laboratory Info. Management Systems  Logistics & Transportation Management  Logistics Planning & Shipping  Maintenance Management System & Troubleshooting  Maintenance Planning & Economics  Maintenance Planning and Scheduling  Maintenance Techniques Methodology  Mechanical Maintenance  Mechanical Systems  Management of Working Relationships…  Occupational H & Management  Operations / Logistics Strategy Develop  Operations Safety  Operations Troubleshooting  Performance Assessment  Petrochemical Material Resources

 Planning & Economics  Prevent Maintenance Techniques & Methods (PM)  Problem Solving  Process Control Fundamentals  Process Development  Process Efficiency  Process Engineering  Process Shutdown & Safety I.S.  Process Technology  Procurement Management  Product Development  Product IP Management  Programmable Logic Controllers  Project Evaluation  Project Management  Project Negotiation  QA Product Analysis  QA Root Cause Analysis  QA Troubleshooting  QC Laboratory Troubleshooting  QC Product Analysis  Quality Control & Troubleshooting  Quality Monitoring  R & D Knowledge  Root Cause Analysis  Sourcing strategy development  Static & Rotating Equipment Inspection  Strategic assess & planning of requirements  Supplier strategy development  Teamwork  Technical Research Safety  Technical Safety  Tendering  Testing and Analysis  Time Management/Priority Setting  Troubleshooting/Problem Solving  Utility Technology  Warehouse Management

List of competency-based job profiles available upon request. © Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


Police & Security Competencies General Competencies  Conflict Management  Developing Self and Others  Ethical Accountability and Responsibility  Fostering Positive Relationships  Legislation, Policies, Procedures  Managing Information  Planning and Organizing for Emergencies  Problem Solving during Emergency  Resource Management of Emergency Situations  Risk Management  Situational Awareness

Specialized Investigation  Adult Sexual Assault  Child Abuse  Counterterrorism  Domestic Violence  Drug Enforcement  Financial Crime  Homicide  Organized Crime

General Investigation  Confidential Informant Handling  Court Testimony  Crime Scene Management  Interviewing and Interrogation of Suspects  Interviewing: Victims and Witnesses  Major Case Management  Note Taking and Report Writing  Obtaining Judicial Authorizations Investigation Support Services  Bloodstain Pattern Analysis  Criminal Intelligence Analysis  Digital Forensic Analysis  Fingerprint Identification  Forensic Photography

List of competency-based job profiles available upon request.

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca


About HRSG HRSG provides Competency-based Talent Management solutions that address challenges in human capital planning, performance improvement, retention and succession management. CompetencyCoreTM, a division of HRSG, offers is a complete Competencybased Talent Management (CbTM) solution. Using the CompetencyCoreTM Approach to CbTM, you can effectively connect competencies to the entire Talent Management lifecycle through a combination of tools, services, support and training developed over 20 years of research and client engagements.. CompetencyCoreTM 5.0 is a software platform that automates the proven CompetencyCoreTM Approach as a fast, efficient path to CbTM success. CompetencyCoreTM Libraries are fast start libraries of proven business interpersonal and technical competencies that can accelerate your adoption of CbTM. CompetencyCoreTM Certify trains you to become a CbTM expert by successfully deploying unique tested CompetencyCoreTM Approach. CompetencyCoreTM Engage lets you work with experienced certified CompetencyCore Consultants to build successful CbTM solutions.

Why Do Organizations Turn to HRSG? The CompetencyCoreTM Approach more effectively translates strategic vision into employee behaviors that deliver business results. Organizations who believe that success rests significantly on optimizing productivity by improving skills and maximizing workforce effectiveness, have turned to HRSG as a trusted partner for over twenty years. Our clients include governments, global corporations, enforcement agencies, professional accreditation bodies, skills development focused NGOs. Talk with us today! We believe the CompetencyCoreTM Advantage will be evident to you immediately. 1-866-574-7041 ext. 600—info@hrsg.ca.

© Human Resource Systems Group, Ltd. 6 Antares Drive, Phase II, Suite 100 │ Ottawa, Ontario, Canada K2E 8A9 │ tel: 1-866-574-7041 │ tel: 613-745-6605 │ fax: 613-745-4019 │ www.competencycore.com │ info@hrsg.ca

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