* FREE EXPO POWER TALKS * EXCLUSIVE BOOK SIGNINGS * FREE DELEGATE PACKS AND PRIZE DRAWS
Celebrate With Us
Attend Asia’s Biggest HR Expo for FREE! Dear HRM readers,
his year, we look forward to celebrating 15 years of great workforce management practises!
Keeping the pulse on “everything HR” for the last 14 years, HR Summit & Expo Asia has been considered THE platform where management, Human Resources and business professionals come together to debate, network and learn from one another over two inspiring days full of best practice case studies, round tables, panel discussions, and meetings with leading suppliers in the industry. The free-admisson Expo has always been at the heart of this illustrious event. Complementing our range of conferences on offer this year, we have put together a not-to-be-missed showcase of the latest developments in HR technology and employee development solutions, plus a range of attractive prizes for you to join in the fun and games. After a successful run last year, the Power Talks will bring the buzz back to Expo this year in the form of sharp 20-minute sessions presented by international and local professional speakers and experts. With content ranging from “essential work hacks” to “dealing with difficult employees” and “engaging your team through employee experience”, there really is a Power Talk to suit every person’s needs. Re-asserting our commitment to offer a platform for small business leaders and teams to connect and learn from each other, this year’s Expo will also be complimented by a Start-Up Zone where small enterprises and entrepreneurs will get the chance to network with industry peers to help them on their growth journey. Check them out and who knows, you may get to mingle with the next Facebook or Lazada! While touring the Expo, those who fancy deepening their learning experiences will also have the opportunity to choose between six HR Summit conferences on offer that can fit all budgets and skills gaps. Browse this special Expo Guide issue, to discover how you can make the most of your experience at the event. Don’t miss this once -a-year opportunity! We look forward to celebrating our 15 years with you at HR Summit & Expo Asia 2017.
Best regards, Emma Dean Events Director HRM Asia
Proudly owned by
Everything you need to know about the free HR Summit Expo, from the opening times to the 15 prizes you can win just for showing up to celebrate our 15th anniversary event.
Making the most of the Expo
Strategic networking expert Gil Petersil reveals his top 10 tips for getting the most out of your time at HR Summit and Expo Asia 2017.
Busting employee engagement myths
Bernard Coulaty, founder and CEO of MOST Engaged Consulting, goes beyond the buzzwords to explain the value of real employee engagement.
The prize is right!
Come on down to the main exhibition hall of the HR Summit and Expo Asia 2017 to score these exclusive deals and attractive giveaways!
A passion for personality
In his HR Summit and Expo Asia 2017 power talk, Andrew Chow will explain how the art of building rapport is the key to success in communication.
Building up a presence
Building an “Executive Presence” is a vital part of getting the buy-in you need to influence organisations from the inside. Fortunately, as Pamela Wigglesworth reveals, there are some easy ways to make a big, positive impact.
20 Power Up!
HR Summit and Expo Asia 2017 will host a series of exclusive “Power Talks” over the two days of the event. Accessible to all expo-goers, these short, sharp 20-minute presentations get straight to the heart of leadership and real-world skills development.
20 24 Book signings
Keen to snag an autograph from your favourite bestselling authors and HR gurus? Check out the list of HR Summit and Expo Asia 2017 speakers who will be engaging attendees with book signings on both days of the event.
HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE
ADMISSION HR Summit & Expo Asia 2017 offers free access to the Expo for all HR, Management and Business professionals on May 3rd and 4th. Either pre-register at www.hrsummit.com.sg or bring along your business card and register on-site.
15 PRIZES FOR 15 YEARS HR Summit & Expo Asia is giving out 15 prizes in celebration of our 15th Anniversary! Prizes include all-you-can-eat buffet dinners, a one-night stay in a Premier Suite for two at the luxurious Ritz-Carlton, Millenia Singapore, five pairs of Category 1 tickets to the Super Rugby at the Sports Hub, Laser Tag Team Building sessions and more!
GET S$100 OFF ANY HRM ASIA CONGRESS IN 2017 Save $100 on a HRM Asia Congress of your choice when you attend HR Summit & Expo Asia 2017. Check out our upcoming congresses, workshops and masterclasses at www.hrmcongress.com.
2 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE
VISIT THE NEW START-UP ZONE
POWER TALKS RETURN
HR Summit & Expo Asia 2017 not only offers a platform for respected suppliers to showcase their services, but this year, the event is also giving start-ups a platform to showcase their products to a big audience hungry for the latest trends in the industry. Visit the start-up zone to see what’s new and trending in the market!
After making its successful debut at last year’s HR Summit, the Expo Power Talks will be back again at HR Summit & Expo Asia 2017. Attendees can look forward to insightful, thought-provoking and sharp 20-minute presentations on a plethora of topics by distinguished international and local speakers, authors and industry leaders. These talks will be taking place on two different stages throughout the two days of the event, exclusively in the Expo. Turn over to pages 8, 15 and 18 for our exclusive chats with some of this year’s speakers!
FANCY AN APPLE WATCH OR A GOPRO HERO5? The Expo is a great platform for visitors to learn about the latest HR offerings available in the market by solution providers and vendors in the technology, employee engagement, and talent management spaces. It’s also a great way for attendees to snag some exciting prizes! Stand a chance to take home an exclusive Apple Watch, GoPro HERO5, iPads and Audi Car rentals, among other attractive prizes handed out by exhibitors. Find out what giveaways are on offer on page 12!
HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 3
GET YOUR BOOK SIGNED
DON’T MISS OUT— UPGRADE!
Can’t get enough of your favourite speakers? Drop by to get a copy of their books, complete with autograph!
Hear from some of the most cutting-edge and forwardthinking organisations and speakers: Netflix, Facebook, Grab, FitBit, eBay, Tesla, Lazada and many more. Featuring over 75 speakers, HR Summit & Expo Asia 2017 offers unparalleled coverage of your most pressing workforce management issues and challenges. From MNCs to SMEs, expect two power-packed days featuring the latest and greatest case studies, networking opportunities and impactful presentations across six different conference streams and over 80 concurrent sessions. There is a session for everyone at the event. Register on site or visit www.hrsummit.com.sg to register and view all six conference streams and additional workshops on offer.
The likes of worldrenowned Leadership and Success Coach Brian Tracy, Business Strategist Michael McQueen, and Thinkers50 Global Management Thought Leader Professor Gary Hamel will be on site to sign their recently-published books. Refer to page 24 for more details.
EVENT FLOOR PLAN
Event Floorplan 2017
REDESIGN & LUNCH for REDESIGN
Registration Main Entrance
Level 3 Buffet Lunch for EXPERIENCE, DEVELOP & SME SUMMIT + HR Summit Workshop Series
4 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE
Level 3 Buffet Lunch for EXPERIENCE, DEVELOP & SME SUMMIT + HR Summit Workshop Series
Impactful Networking - Top 10 tips The free Expo at HR Summit Summit & Expo Asia 2017 is an exceptional once a year opportunity to meet, network, and connect with industry peers. Strategic networking expert Gil Petersil reveals his top 10 tips for getting the most out of your conversations at the event.
Do your research, before the event. Google speakers to find out what questions you can ask or what value you can bring to them.
Come with a prepared 30-second self-introduction. State who you are, what you do, and speak with enthusiasm.
Pay attention to another person’s Once you arrive at business card the HR Summit Expo, turn off your phone. after you take it. Study it closely, and perhaps No further comment. compliment its design or unusual colour. Don’t eat a heavy meal before the Maintain eyeevent, otherwise contact with your you will feel lethargic conversation partner and drowsy and unable to at all times. concentrate.
It should go without saying that you should bring a lot of business cards to this event. But in case you run out, it’s also a good idea to have a stack of back up business cards in your briefcase or jacket pocket. You want as many people to remember you as possible.
Compliment people, and don’t forget to smile.
Learn to listen, instead of talking about yourself all the time.Also, ask openended questions, those that cannot be answered with just a simple“yes” or “no”.
Don’t spend too much time talking to one person. Try to meet as many people as possible.
DON’T MISS THE NETWORKING GURU Known as the “Networking Guru”, communication and strategic networking expert Gil Petersil will deliver a key Power Talk at HR Summit and Expo Asia 2017. He’ll reveal the secrets for expanding your personal and business networks and share how to turn more of those connections into valuable, long-term relationships. He will be running the networking zones at the event, so make sure you stop by! Petersil’s Power Talk will take place in the Main exhibition hall on Friday, May 3.
HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 5
FREE ADMISSION Attend Asia’s Biggest HR Expo for FREE 3 & 4 May, Suntec Singapore Convention & Exhibition Centre, Level 4 Opening hours: 10.30am - 5.30pm
Simply turn up & you will receive: •
A bag of free goodies, savings and offers
Access to Free Expo POWER Talks
A chance to walk away with fabulous prizes
Prize Draws Stand a chance to win iPads, Apple watches, Audi car rentals, Teambuilding sessions and more!
Organised By Proudly owned by:
Pantone Code: Pantone Red/Orange V PMS 1795 Pantone Black
Pre-register online at www.hrsummit.com.sg
FREE Expo Power Talks MC, Power Talks Robert Salisbury, CSP International Speaker, Bestselling Author & MC
DAY 1 | 10:30am -10:50am Future of Work, Skills & Learning Poh Yu Khing Chief Learning Architect & Chief Marketing Officer ROHEI
DAY 1 | 10:50am – 11:10am Inspiring International Employee Engagement: Building Wellness Programmes for Asia Pacific Rayson Ng Vice President Business Development, Asia Pacific Optum International
Day 2 | 10:00am - 10:20am 4 Ways to Improve Your Executive Presence Pamela Wigglesworth International Speaker and Marketing Consultant
DAY 2 | 11:00am – 11:20am Dealing with Difficult People – Conflict Resolution Tips and Tricks Edie Raether Change Strategist & Author
DAY 2 | 11:45am - 12:05pm Lead With Your Heart – The New Paradigm for Volatile Times Philip Merry Cross-cultural Leadership Expert & Speaker
DAY 1 | 11:30am – 11:50am Engaging Organisation, Engaged People: Create a New Employee Experience @ Work
DAY 2 | 2:20pm - 2:40pm How to Understand and Work With the 9 Different Personalities in Your Workplace
Bernard Coulaty International HR leader, Author & Speaker
Andrew Chow Social Media and Public Relations Strategist
DAY 1 | 12:15pm – 12:35pm Secret Life Hacks From the Most Well Connected People in the World
Day 2 | 3:15pm - 3:35pm Effortless Leadership – Cool, Calm and Creative
Gil Petersil Communication & Strategic Networking Expert and People Accelerator
Gilly Chater Leadership Expert
DAY 1 | 1:30pm – 1:50pm EQ: Resilience Through Change
DAY 2 | 3:35pm to 3:55pm Communication That Inspires
Imogen Maresch Assistant Director (acting) British Council
Elaine Zhou International Leadership Speaker & Coach
DAY 1 | 2:50pm – 3:10pm What Every Professional NEEDS TO KNOW about Word & Excel to Save Time, Stress and Frustration Donna Hanson Technology & Productivity Strategist
DAY 1 | 3:45pm – 4:05pm How Millennials are Reshaping the Future of Work Taek Lee Head of Consulting Group, SEAN GALLUP
Consider an upgrade! 6 Conferences and over 75 Speakers and Sessions to choose from @ www.hrsummit.com.sg
HRM Asia may (at its sole discretion) change the format, speakers, participants, content, venue location and programme or any other aspect of the event at any time for any reason, whether or not due to a Force Majeure event, all cases without prior notice or liability.
Pre-register online at www.hrsummit.com.sg
BUSTING EMPLOYEE ENGAGEMENT MYTHS
There are a lot of buzz words bandied about organisations these days, as HR works to maximise employee productivity levels. However, Bernard Coulaty, International HR Leader, Author and Speaker shares that each term cultivates specific employee actions.
BIO BRIEF Bernard Coulaty is a senior global HR leader with over 20 years of professional practice as a Vice President of HR in multinational organisations in Europe and Asia. Strongly engaged within the business community, Coulaty is also President of the French Chamber HR Committee in Hong Kong and a member of the “Observatory of Engagement”. He recently published The New Deal of Employee Engagement: a sustainable body-and-mind engagement model, and shares his passion for HR through lecturing in business schools and universities, and writing various articles in professional publications.
What is the number one myth when it comes to employee engagement? One of the biggest myths in my view is the confusion of what constitutes “satisfaction”, “motivation”, and “engagement”. These words are often used in daily managerial life with some confusion regarding their real meaning. Being satisfied and engaged are far from the same thing, and each attitude creates very different results! From my own experience, there is a hierarchy in the definition of what characterises employees’ commitment to the organisation: • Are they “satisfied”? Are they happy with their job and the level of their rewards, and do they like the workplace?
8 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE
• Are they “motivated”? Are
company and the internal
approaches, and somatic
and their potential to be
they eager to learn and
reality. We all know that
and spiritual approaches.
develop themselves within
people leave people, not
“Engaging” means engaging
the organisation and do they
companies – you join a nice
one’s physical, intellectual,
of view of the organisation
intend to stay?
and appealing organisation
emotional, spiritual resources
only. What I have tried to do
through an eco-system
is to target all actors including
• Are they “engaged”? Are they because you believe in the
Most models take the point
committed to the company’s
values and culture you have
involving the individual and
the organisation, managers and
goals and values; are they
heard of, and you “buy”
leaders, teams, and individual
rationally and emotionally
the perspective to grow and
attached to the organisation,
The ambition in the model
employees. This is a holistic
develop yourself in such
is to capitalise on both visions
model targeting employees
and are they ready to invest
an environment. But then,
and propose an individual
themselves, defending their
the extra effort to ensure the
reality knocks on the door:
point of view through a deep
things such as internal
approach of engagement, with
dive into all dimensions
One of my favourite
practicable and actionable tools of their “self”, for a better
discussions with operational
attitudes, the reality of your
for both employees themselves
understanding of what is
managers is when it comes
career progression, and
and HR and business leaders.
driving their own quest and
to deciding yearly salary
opportunities or a lack of
It also provides a strategic
engagement in their working
increases. Each year, one of
them to learn and develop
and personal lives.
them will state, “The level of
(known as MOST), in which
salaries and rewards in my
Secondly, are HR systems
managers and organisations
team are not motivating” and
engaging? Are they creating
develop and sustain “engaged”
I often answer, “You mean
disengagement? What is the
selves and teams over time.
they are not satisfied, don’t
employee experience of these
you?” Beyond semantics, it
systems? Engaging the right
is important to differentiate
employees with the right
the words. Preventing
skills and behaviours is the
How is it different from the many other engagement models that have been proposed?
dissatisfaction is not the same key ingredient in managing
There are two major visions of
as increasing motivation!
Tell us about the body-andMany organisations invest substantial money and effort mind engagement model you have crafted. to boost engagement. Why can this still be a challenging The model I have designed in New Deal of Employee issue for them?
• A “carrots-and-incentives”
What can the audience expect from your Power Talk at HR Summit and Expo Asia 2017? An increased awareness of three dimensions: • Driving an engagement agenda means leveraging strategic and individual dimensions • Engagement is about
vision, based on the
actors (individuals, teams,
belief that people need to
managers, and organisations)
be engaged and pushed
and systems (strategies,
by their managers, by
processes, and transactions)
accurate reward policies,
• HR systems should be more
For me, there are two issues
Engagement is a direct
and by events within the
“engaging” to produce a
that explain why organisations
inspiration from my
better employee experience.
continue to face challenges and operational HR experience,
• A “whole self” vision, based
frustrations on the road to full
and is at the crossroad
on the view that people have
of many disciplines:
a potential of engagement
What are you looking forward to most during your session?
within themselves that
Engaging the audience myself!
employer branding issue, and
can be mobilised not
the gap between the Employee
only by policies, but also
Firstly, it’s about the
Value Proposition being “sold” HR management, individual to candidates who join the
psychology, “body and mind”
by acknowledging their uniqueness as individuals
HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 9
THE BIG HEROES
Big on social team building
ig Heroes is Singaporeâ€™s No. 1 Social Team Building
our own company, we employ the less privileged, as we believe
Company. We are your trusted partner that combines
this is the best support for them to achieve self-reliance and
professional team building with doing good, because employees are more engaged when they can make a social impact at work. Big Heroes offers you over 20 different innovative social team
become a responsible member of society. Big Heroes is proud to be a member of raiSE Singapore, a member of the
building events to supercharge your Employee Engagement. Â Big
Company of Good
Heroes has also been appointed by the National Gallery
Network, as well as
Singapore as one of its exclusive team building operators;
customers can choose from three tailored events based at the
of the Share as One
Initiative, led by
Big Heroes is a local social enterprise, and we partner with
smaller non-profit organisations who have limited resources, connecting them to the corporate community. For our corporate clients, we offer many opportunities for their employees to create positive social impacts, as we believe this contributes to more engaged and motivated staff. At Big Heroes, we believe that everyone can be part of a
FOR MORE INFORMATION Website: www.bigheroes.org.sg Hotline: (+65) 9357 8069
positive and sustainable social impact on the community. In
Supercharge your Employee Engagement with Social Team Building HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 11
The prize is right! Come on down to the main exhibition hall at HR Summit & Expo Asia 2017, to meet and learn more about some of the region’s best workforce management service providers. You’ll also be in the running for all of these exclusive gifts, hot deals, give-aways, and more.
Kepner-Tregoe Southeast Asia
British Council (Singapore)
Do you feel there are too many complex problems you need to resolve, and you don’t know how to start? Visit the KepnerTregoe booth and see how our rational approach can help you to change the way you see and deal with problems forever! Try your hand at our lucky dip and win attractive prizes, including a seat at our public session, worth $2,000! by dropping your business cards at the booth.
Do you like to win prizes? Stop by Optum’s booth to join in a game of Plinko for a chance to win fun prizes. In addition, you can drop your business card in our raffle for a chance to win an Apple Watch.
Make sure to check out the great range of learning programmes offered by British Council Professional Development Centre, and take part in the lucky draw to win a range of prizes including water bottles, bags and free places in its public workshops!
Institute of Singapore Chartered Accountants
Great Eastern Life Assurance
Drop by the Institute of Singapore Chartered Accountants booth to find out more on our funded programmes and grasp the chance to win training vouchers worth up to $100!
Great Eastern believes in ways to help you and your employees be aware and live a healthy lifestyle. Healthy Employees = Productive Employees = Happy Employees! Check out our booth for your complimentary blood pressure test with Report. At the same time, play “Guess The Number of Apples” game and stand to win attractive prizes!
The Chartered Institute for Personnel and Development (CIPD) is one of the world’s largest membership organisations for HR and people development professionals, comprising of a worldwide community of over 140,000 members. Visit our stand to find out more about our world class HR and learning and development qualifications, which are available for both individuals and businesses looking to upskill their HR capabilities. And while there, why not enter our prize draw for a chance to win a GoPro HERO5!
Pertamina Uncover our efforts to accelerate people development in the globally volatile, uncertain, complex, and ambiguious energy industries. Make sure you pick up complimentary souvenirs and enter the lucky draw to win exclusive merchandise while you learn about the Pertamina Talent Development Acceleration Programme, our Corporate University, and its training centres in maritime and health, safety and environment.
12 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE
Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) Find out more about fair and progressive employment practices by visiting TAFEP’s booth for complimentary onsite advisory advices. Receive a token when you make your Fair@Work Promise and complete a short questionnaire.
Prasetiya Mulya Executive Learning Institute
Planning to expand your business by venturing into Indonesia? Drop by Prasetiya Mulya Executive Learning Institute’s booth to find out more on how you can invest in Southeast Asia’s biggest nation! In addition, stand a chance to receive an exclusive souvenir by interacting with our social media at the booth and participating in the fun survey!
Sixt Win FREE Audi Car rentals or Airport Transfer services when you fill out a survey form at our booth. Sixt is an international mobility provider with over 4,000 locations in 105 countries, fulfilling your car rental, car leasing and limousine service needs since 1912. Trust us to get you there!
Move your company forward at the speed of trust. Learn from a ‘Great Place to Work’ winner ROHEI the keys to building a high-trust, high-performance workplace culture onsite advisory advices.
Attractive door gifts to be given away to HR Summit and Expo Asia participants! Just drop by our booth to redeem it with your business card! While stocks last!
Corporate Traveller Looking for a time and cost-effective travel booking tool? Learn more about our user-friendly technology and enjoy 50% off our implementation fee when you sign up with us on May 3 or 4.
Is your employee lying to you on their CV? Find out if you’re hiring a HIT or a MISS by playing Blue Umbrella’s background check game! Stop by our booth for a chance to win a one-night staycation at a top hotel or a selection of other prizes!
Marketing Institute of Singapore
Voted Singapore’s Best Corporate Learning and Development Training Provider, we’ve got you well covered with the widest selection of executive courses. Simply tell us how we can help you and your organisation, and stand to win exciting prizes and vouchers in our sure-win “Spin-theWheel” game.
Beekeeper makes you sticky. Experience the new world of internal communication. See how a Mobile App can help you to retain your talents by boosting their engagement. And take our pulse survey or view our demo to get your hands on a pot of golden honey, direct from the Swiss Alps.
Need Game-Changers to disrupt your business? In collaboration with the World’s Top University, we make unique Southeast Asia-contextualised executive and innovation leadership development programs available locally. Come share your stories, challenges and opportunities, and discover how we can help you deploy the changes and develop the leaders you need. Also, drop by our booth and receive some giveaways.
BIPO Visit BIPO’s booth to find out productivity solutions for your regional needs. Take part in our lucky draw to stand a chance to win an iPad and other exciting gifts!
THE BEST IN HR CONSULTING, TECHNOLOGY, AND SOLUTIONS The main exhibition hall at HR Summit and Expo Asia 2017 will host the region’s biggest annual gathering of HR service providers on May 3 and 4. Businesses participating include: • • • • • • • • • • • • • •
Beekeeper Believer Music Big Heroes BIPO Blue Umbrella British Council (Singapore) CIPD Asia Corporate Traveller Enboarder EY Gallup Great Eastern Life Assurance Huubap Institute of Singapore Chartered Accountants • Kepner-Tregoe Southeast Asia
• • • • • • • • • • • •
Marketing Institue of Singapore Michigan Ross Executive Education Optum Pertamina Prasetiya Mulya Executive Learning Institute Prudential ROHEI Corporation SEAC Singapore Management University Sixt Summit Planners Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) and many more
HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 13
Upcoming HRM Asia Events
Employee Health & Wellness Congress 2017 24 - 25 May 2017 | Singapore
Creating a Sustainable and Healthy Workforce
Asia Employment Law June 2017 Singapore Congress 2017 13-14 Strengthening HR’s Legal Competencies to Fight Risk, Stay Compliant while Protecting Business Interest
CHRO SERIES 2017 Th e F u t u r e C H R O fo r t h e Ag e o f D i s r u p t i o n
June 2017 Singapore
A new world of work has emerged... EXCLUSIVE Session and Workshop with Prof. Dave Ulrich, Management Expert & HR Guru TECHNOLOGY TRANSFORMATION AGILITY LEADERSHIP
proudly owned by
For more information contact us at firstname.lastname@example.org
A PASSION FOR PERSONALITY Andrew Chow is a successful social media and public relations strategist, entrepreneur, and best-selling author of the “24/7” series of books. In his HR Summit and Expo Asia 2017 power talk, he’ll be explaining how the art of building rapport is the key to success in communication. How can an understanding of different personality types and working styles help HR professionals influence their organisations? Personality is defined as a set of behaviours, thoughts and even language patterns used by
BIO BRIEF Andrew Chow Andrew Chow is known in Singapore as a successful social media and public relations strategist, entrepreneur and speaker. He is also the best-selling author of a highly popular series of books: Social Media 247, Public Relations 247 and Personal Branding 247. His 30-year career has seen him work with an array of clients, and he has made successful presentations in over 15 countries in the last five years, addressing more than 20,000 people. Chow was listed among the Top 10 Most Influential Speaker in Singapore by the Singapore Business Review in 2013.
different individuals that reflects their values, motivation, fears, and views of the world. Identifying different personalities at work will help HR professionals to: • Place the right people in the same work group. There will also be more cohesive working relationships with some personality types than the others. • Customise the style of presentation according to the resistance focus of different personalities. Getting buy-in or consensus sooner will reduce time and resources over meetings and discussion that are not making
HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 15
much progress • Build rapport with almost
almost everyone around them. The way to connect with these
Is building rapport with staff the same as getting their buy-in and respect?
to empower and guide staff to resolve their differences.
anyone in the organisation,
people is to actually ask them
even if their viewpoints
what is the worst case scenario. They are not the same. Building
may be different. People
Allowing them to speak their
rapport is a way of life and
like people who are like
mind and fears will help
must be the foundation for
So how can leaders build rapport with staff without crossing the lines?
themselves. If we can mirror
them to confront danger in a
any productive and engaged
All managers and leaders need
personality; we will be able to cautious, sensible way.
organisation. It cannot be
to weave building rapport into
connect more effectively.
done only when we want to get
their corporate cultures and
buy in or approval for a quick
training protocals. One of the
best places to do this is through
What types of people are the most difficult to have uncomfortable conversations with, and do you have any tips on tackling this challenge?
Are there advantages to having different personalities at work, and how can HR professionals maximise these?
Likewise, rapport building
existing coaching programmes,
must not be just confined to
where the following key
Absolutely. There is firstly
peer level. Leaders today must
questions will help get to the
the law of balance. Even
not only lead by example but
crux of the issue:
People who always think they
when two distinctly opposite
by connections too. People
• What are the existing ways
are right. In this situation,
personalities are working
today respect our leaders not
of building rapport that we
offering proof of alternative
together, there could be a
just because of their position
should continue doing?
viewpoints from the majority is dynamic of balance in terms of
but also because of their
a good place to start.
People who like to be overly friendly at the workplace – to
viewpoints, approaches, and decision making. Diverse personalities are
the point of invading your
also important for the personal
personal space – are another
growth of individuals.
challenge. Making the excuse
No matter how experienced
What happens if different personalities clash more often than they benefit the organisation?
that you are busy and prefer
we are in life and at work,
HR needs to focus on the
to keep your personal life out
there will always be blind spots
common traits between
of the office is generally an
which others can help us to be
different personalities and
effective repellant for their
channel their energy and focus
Finally, whole group
• What are the things we should also start doing to build better rapport? • What are the things we should stop doing because they are not adding any value in understanding each other better in the workplace.
towards the bigger goals.
What can the audience expect from your Power Talk at HR Summit and Expo Asia 2017?
dynamics are also improved.
There is also a need for the
Within just 20 minutes,
claim credit where credit
We cannot expect creativity
organisation to adopt the dame
participants will learn
simply isn’t due. For these
among a group with the same
personality and working styles
to identify the different
people, it is important to
personality. Neither would we
profiling so that there is a
personalities and their
highlight the contributions
expect a steadfast group when
common understanding across
working styles within their
of others and explain their
there are only two groups of
the workforce. When everyone
vastly different personalities
speaks the same language
in the workplace to work
of describing and reading
able to receive quick rapport-
who play devil’s advocate all
well together. To achieve the
personality, individuals will
building skills according to the
the time. They always imagine
full development of human
tend to be less judgmental of
nine different personalities
the worst possible things
capital, we need diversity in
that can happen in any given
cultural background, as well as
situation and they lack trust in
Then there are those who
Finally, there are the people
16 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE
Managers should also be equipped with coaching skills
Participants will also be
BUILDING UP A PRESENCE
Do you command the room whenever you enter a meeting? Do your staff and colleagues hang on every word you say? Building this “Executive Presence” is a vital part of getting the buy-in you need to influence organisations. Fortunately, as Pamela Wigglesworth reveals in this exclusive power talk, there are some easy ways to make a big, positive impact.
BIO BRIEF Pamela Wigglesworth is a Singapore-based entrepreneur, communications expert, and professional speaker. She has a global and multicultural outlook on both life and business. Having lived in five countries, visited 26, spoken in nine and been a resident of Asia for over 26 years, Wrigglesworth is on a mission to help organisations shorten their learning curves and accelerate business results.
So what exactly is “Executive Presence”? What sort of things go into building it? In essence, Executive Presence is a way of being and is often referred to as the “It” factor. It is broken down into: how you behave – your “gravitas”; what you say – your communication; and how you look – your appearance. It’s a combination of confidence, grooming, charisma, your grace under fire, authenticity and the ability to command the room. Think: Richard Branson, Carly Fiorina or Barack Obama.
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How important is this Executive Presence when it comes to influencing people and teams? Demonstrating Executive
on a high note, which can
In a business situation,
will find that they actually
sound like you’re asking a
I an already thinking: “I
believe that they are confident,
question, rather than making
don’t know if I want to work
knowledgeable and decisive.
with this person”. Women
Start today – act as if.
Lastly, make eye contact
especially need to work on
Presence is key to being
with everyone. Avoid
giving a firm handshake and
recognised and demonstrating
looking over people’s heads.
men should not be afraid
leadership. We’ve all seen
Instead, hold your gaze for
to give a woman a firm
that person in the room that
three or four seconds before
handshake as well.
everyone gravitates to because
looking away until you feel
they ooze confidence and
comfortable enough to keep
In what ways can organisations benefit from having more confident, assertive individuals on staff? Organisations definitely
that commands everyone’s
Address everyone in the room,
attention in a meeting or
not just senior management or
networking event. These
individuals with the decision
What advice would you give to someone who has difficulty embodying the “Executive Presence,” because it goes against their natural traits?
individuals are not flying low
making authority you are
This is an interesting question.
under the radar.
hoping to influence.
It’s not my belief that Executive their thoughts, ideas and
charisma. This is the individual consistent eye contact.
They speak up and listen well, as they know this is what will get them noticed when it comes to the next leadership position.
What are some of the simplest things that the average HR professional can do to have an immediate, positive impact on their Executive Presence?
And what’s the biggest “executive presence” reducing action or habit that you’ve seen?
benefit from individuals who demonstrate Executive Presence, as these are the people who command authority. People listen when they speak, which means
Presence would go against
suggestions are more likely to
a person’s natural traits. If
be adopted. They are confident,
I had to sum up Executive
charismatic and have a good
Presence in one word it would
sense of humour so people
be assertiveness or assertive
want to be around them.
The biggest things that people
behaviour. The opposite
do that can immediately kill
of assertiveness is passive
their Executive Presence when
behaviour. Individuals who lean that tend to get things
meeting someone for the first
towards passive behaviour can
time is poor posture (hunched
still develop Executive Presence generally want to be around
shoulders) and a limp, weak
as this is a learned skill. It
Some of the simplest ways
handshake. A lack of posture
starts with deciding that you
for HR professionals to
presents an individual as
want to assertive and then
lacking confidence, or not
taking the steps to become that
Presence is to make full use
believing in themselves or
of body language. That means
what they are selling. That
entering a room with purpose, standing up straight, and
In a leadership or sales position, they are the people done faster as other people them and please them.
What can the audience expect from your Power Talk at HR Summit and Expo Asia 2017?
Rather than “fake it to
The audience can expect me to
immediately puts the person
you make it” which can feel
demonstrate the top four ways
at a disadvantage.
inauthentic, instead proceed
to improve their Executive
Likewise, when someone
with the mindset of “act as if”.
Presence – things that they
Shake everyone’s hand before
gives me a weak handshake,
In other words, “act as if” you
can do right away. The session
starting the meeting.
I’m already making an
are confident, knowledgeable
is interactive with audience
assessment about them which
and decisive. Stand tall, smile
members getting involved as
in declarative sentences.
says, they’re not confident in
and then dress the part of the
Women in particular have a
themselves and I immediately
leader you wish to become.
smiling when you greet people.
The next strategy is to speak
tendency to end their sentences doubt their abilities.
After some time, individuals
HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 19
Back by popular demand, HR Summit & Expo Asia 2017 will host a series of exclusive “Power Talks” over the two days of the event. Accessible to all expo-goers, these short, sharp 20-minute presentations get straight to the heart of leadership and real-world skills development, so you can immediately transfer the solutions to your own work environment.
May 3rd, 10:30am
May 3rd, 10:50am
May 3rd, 11:30am
May 3rd, 12:15pm
Poh Yu Khing
Chief Learning Architect and
Vice President of Business
International HR leader, author, and speaker
Communication and Strategic Networking expert
In the 21st century, it’s not enough to stay connected. It is much more important to be WELL-connected.
Chief Marketing Officer, ROHEI Development, Asia-Pacific,
The Future of Work, Skills, and Learning
Inspiring International Employeee Engagement
Engaging Organisation, Engaged Secret Life Hacks From the People: Create a New Employee Most Well-Connected People in the World 24/7 World Experience
The world is changing faster
A leading multinational
Satisfied, motivated or fully
than ever, and industries are
organisation faced a challenge
engaged? Are your HR systems
being disrupted daily. But
to bring its strong culture of
while some jobs are losing out
employee health to 40,000
Bernard Coulaty has designed
to artificial intelligence, fear
employees in Asia-Pacific.
an innovative body-and-mind
not! Robots will never fully
The answer was a wellness
engagement model based on
programme that would deeply
his global HR experience, which entrepreneur and business
engage the employees, but in a
he outlines in his book New Deal coach, and will outline how
of Employee Engagement.
Poh offers a sneak peek into the mega-shifts taking place amid the fourth industrial
Join Rayson Ng to learn
This Power Talk will reveal
Gil Petersil has over 15 years of experience as a serial
you can: • expand your network and
revolution, supported by
how this organisation
practical tools to make
make more connections;
research from the World
created a wellness initiative
your organisation more
• turn those connection into
Economic Forum. Learn about
that delivered consistent
engaging and consistently
the key distinguishing factors
messaging across the entire
able to develop more engaged
for humans to survive the
region, yet also conformed
individuals and teams. This will
5,000 friends across social
automation takeover, and the
to each country’s individual
help to create a new ‘employee
networks; and then
mindset we need to develop for
cultural and healthcare needs. experience’ at work.
the future of work, skills and learning.
20 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE
valuable relationships, • benefit from having over
• monetise on your connections.
May 3rd, 1:30pm
May 3rd, 2:50pm
May 4th, 10:00 am
May 4th, 11:00am
Assistant Director (acting),
Technology and Productivity
Change Strategist and Author
Dealing with Difficult People – Conflict Resolution Tips and Tricks
EQ: Resilience Through Change What Every Professional NEEDS Four Ways to Improve Your Executive Presence TO KNOW about Word and Change can create strong Excel to Save Time, Stress and emotions. These emotions then Frustration affect behaviour and, if not
Executive presence is your
As a manager or leader, it is YOUR job to keep your
managed properly, can become
Want to be more productive in ability to get results. It’s about
department running smoothly
a challenge for individuals,
your day to day?
the behaviours that you exhibit
and ‘tame the everyday
on each of the personal, team
tigers’ you may have on
teams and their organisations.
In this short, sharp power
Drawing on current research talk, expert in productivity with and organisational levels Outwardly, it’s all about how
your team. In this short and
in neuroscience, Maresch will
technology Donna Hanson will
show how strengthening the
share a range of tips, tricks and you behave, what you say and
Raether will share how you
competencies of emotional
shortcuts in the best known
how you dress – all of which
can be proactive (rather
intelligence (EQ) can equip
of office software packages:
speaks volumes to the people
than reactive) in the face of
you and your team to navigate
Microsoft Word and Excel.
conflict, and how to develop
better through periods of
You’ll learn to immediately get
uncertainty and transition,
more done in less time with the insightful session to find out
the situation rather than
and also remain resilient in
programmes you are already
how you can improve your
merely ‘cope’ with it.
the face of that change.
using. And you’ll be amazed at
executive presence to get
the skills needed to ‘change’
She will also provide tips
Dont miss this vital topic
the short-cuts to help you get
noticed, and rewarded, by your
for every HR Professional and
much, much more out of both
peers, leadership, management management skills, as well as
May 3, 3:45pm
Taek Lee Head of Consulting Group, SEA, Gallup
How Millennials are Reshaping the Future of Work
to develop time and energy stress management strategies.
entertainment, and travel industries – and they will soon also radically change higher education. As the number of millennial workers increase each year, Taek Lee – who
Millennials are profoundly
serves as an advisor to senior
different. They are altering
executives and leaders – will
the very social fabric of the
share how organisations are
world by disrupting the retail, adapting to the changing hospitality, real estate and
demographics and future
HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 21
May 4th, 11:45am
May 4th, 2:20pm
May 4th, 3:15pm
May 4th, 3:35pm
Elaine Zhou International Leadership Speaker and Coach
Social Media and Public
Lead With Your Heart – The New How to Understand the Nine Paradigm for Volatile Times Different Personalities in Your Workplace The pace of change in 21st
Effortless Leadership: Cool, Calm and Creative
Communication That Inspires
Have you ever wondered how
Are you struggling to get
your leadership skills are
your team or organisation
Century organisations is faster Building rapport is the key to
perceived by others? Or have
motivated, or buying into your
than ever before, but leaders
success in communication.
you seen others leading with
are still using logical, linear
However, it is unrealistic to
ease and hoped you look the
As a leader, the ultimate
mindsets meant for the slower expect the same response
same? Just Chater says there
communication skill is the
paced 20th Century. There has
from different personalities,
are three essential leadership
ability to inspire others, so
never been more need for
using the same methods
ingredients. They are to be
in this session Zhou will
a “human side” that is not
of engagement. To be an
• Cool: being relaxed, yet
highlight the four questions
about sentiment, but a driver
effective leader, you need to
focused and present;
of inspiration and the three
of business success. There has understand the different types never been a better time to:
of personalities around you and
“Lead with your Heart”.
work with them in the most
In this session Merry will share his research findings
effective way possible.
• Calm: being able to handle all Cs of feeling to get your team situations; and
working towards a common
• Creative: being able to come up with new solutions and
In this session, Chow will
goal. With these few simple rules,
you’ll learn how anyone can use
It all starts with self-
on how to take advantage of
unlock the value of different
“Synchronicity and Heart” –
personalities at work and also
leadership, before leading
to get their teams excited about
skills that boost success from
create custom responses to
others as Chater explains in
a challenge, regardless of their
this vital session.
own natural skills or talent! All timings are subject to change without notice
POWER TALKS MC
Certified speaking professional and best-selling author Robert Salisbury is amongst just 750 people worldwide to have earned the Certified Speaking Professional (CSP) accreditation - the highest international speaking designation awarded to members of the National Speakers Association. He has been engaged over 2,100 times, as a keynote speaker, workshop leader, MC, or some combination of the three. He has worked in over 22 different countries with more than 600 different firms and events. Salisbury is also a contributing author to 13 different books, and has penned countless published articles on entrepreneurship, business strategy, and workforce management.
22 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE
CONSIDER AN UPGRADE! Customise your level of access to suit your learning objectives and budget by choosing from 6 conference streams on offer: C-Suite Symposium, Redesign, Experience, Develop, Thrive & SME Summit. Featuring over 75 top Global Management Thought-Leaders and HR Experts, HR Summit & Expo Asia 2017 brings you unparalleled coverage of your most pressing workforce management issues and challenges. Get up close with Thinkers50 Global Thought-Leader Professor Gary Hamel and Peak Performance Strategist and world-renowned Success Coach Brian Tracy, and a stellar line up of speakers from top name organisations for two days of learning, networking and unlimited inspiration. Register to attend our conferences online or on-site anytime! Speakers/sessions include:
Beyond the Buzzword: Innovation from Everyone, Every Day
Full Engagement! – A Leader’s Imperative to Inspire, Motivate and Bring Out the Best in Your Employees
Prof. Gary Hamel Thinkers50 Global Management Thought-Leader & Author
Dr Bicky Bhangu Director – Singapore Rolls Royce
Klaus Duetoft Senior Director, MyHR, APAC eBay Inc Asia Pacific
Vinitaa Jayson Vice President, Human Resources Procter & Gamble Asia
Brian Tracy Peak Performance Strategist, World-renowned Leadership & Success Coach
Scott Doman Director, Talent Netflix
Ong Chin Yin Head of People Grab
Dato’ Hamidah Naziadin Group Chief People Officer, CIMB Group & CEO, CIMB Foundation
Eric Wong Head of Talent Acquisition Fitbit
Tim Rath Chief People Officer Lazada Group
Shazlina Shahriman Head, Talent Management, Group HR Management PETRONAS
Quote promo code: Early Bird Expo for prices starting as low as $295+GST Associate Sponsors
Organised By Proudly owned by:
Pantone Code: Pantone Red/Orange V PMS 1795 Pantone Black
Register Now at www.hrsummit.com.sg I Booking hotline: (65) 6423 4631
IN PERSON WITH THE SUMMIT SPEAKERS Have a chat, grab an autograph, or simply take a selfie with the best of HR Summit & Expo Asia 2017 speaker lineup during these exclusive book signing sessions at the HRM Asia Bookstore.
Brian Tracy Full Engagement! Inspire, Motivate, and Bring Out the Best in Your People
Karin Hurt & David Dye Winning Well: A Manager’s Guide to Getting Results Without Losing your Soul
Prof. Gary Hamel What Matters Now
Edie Raether Winning! How Winners Think, What Champions Do
Andrew Chow Social Media 24-7
Michael Podolinsky Productivity: Managing, Motivating, Maximising Teams in Asia
Michael McQueen Winning the Battle for Relevance
Jenny Ooi The Leader’s Daily Role in Talent Management: Maximizing Results, Engagement And Retention
Bernard Coulaty New Deal of Employee Engagement
Anthony Howard Humanise
Philip Merry The Search for Singapore’s Happiest People
Rita Trehan Unleashing Capacity: The Hidden Human Resource
Dr. Bob Aubrey
Measure of Man: Leading Human Development
24 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE
Save $100* on one HRM Asia Congress of your choice when you attend HR Summit & Expo Asia 2017!
“Comprehensive coverage across all HR topics - engaging expert speakers shared invaluable case studies and proven solutions to current challenges”
“Interactive discussions, dynamic roundtables and superb think tanks – the best forum to engage and connect with fellow HR practitioners and hear from industry leaders” *Can be used along with Early Bird discount savings. Non-transferable. Only one voucher per person for one congress. Voucher valid till 30 April 2018.