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September/October 2012


15 for 12 Membership Special


Waterway Plaza I & II, 2012 International TOBY Winner


Seventh Annual Fire Fighters Foundation of Houston Dinner




Houston Building Owners & Managers Association

Member News

MONDAY OCTOBER 15TH The wait is finally over…the annual BOMA Golf Classic is back! Join us at Blackhorse Golf Club for a day full of networking, friendly competition, and fun. Proceeds support the Fire Fighters Foundation of Houston and the BAC PAC. Don’t miss out on the most-anticipated event of the year!

Thank you to our sponsors! Underwriting Sponsor:

Eagle Sponsors:

Early Bird Prices: BOMA Members Only Deadline: September 17, 2012 $150 per individual $600 per foursome Regular Registration Prices: BOMA Members $175 per individual $700 per foursome Non-BOMA Members $225 per individual $900 per foursome

*Golf cart, lunch & casual dinner included

Birdie Sponsors: Brickman, Jobs/AMST, MHealth, Empire Roofing Dinner Sponsor: CBRE Lunch Sponsors:



Schedule of Events: 8 – 9:30 AM – Registration & Putting Contest 10 AM – Shotgun Start 2:30 PM – Awards Presentation ■



President’s Message

It’s amazing at how quickly time flies when you’re having fun. I can’t believe that I’m more than halfway through my term as your Houston BOMA President. I feel like so far we have been doing a great job of keeping BOMA fun and relevant. Speaking of fun, I am very excited about a new event that we’ve introduced this year – BOMA at the Ballpark. I look forward to seeing you and your families out at the game. At this time of year, I know many of you are deep into your 2013 budget planning, and realize that it can bring long hours and many questions. Please use BOMA as a resource during this time, from networking with your peers to the BOMA EER and of course our Allied Professionals will help you gain good insight on next year’s budget. Also, as you look forward to 2013, be sure that you include your BOMA membership in your budget plans. I had the opportunity to attend the BOMA International Conference in Seattle, Washington in June. Houston was well represented – we received awards for having the most BOMA 360 designated buildings, as well as the highest participation in the EER. The highlight for everyone from Houston

came on the last night when Waterway Plaza I & II won an International TOBY award for the Suburban Office Park Mid-Rise category. Congratulations to Cindy Niles and her team. You’ll get to read about Cindy’s TOBY experience in this newsletter. Houston BOMA continues to be the leader in International TOBY awards and I look forward to seeing more winners from Houston next year in San Diego The June luncheon had an exceptional turnout for our annual Broker Panel discussion. The panel provided great insight to today’s market and shared their thoughts on how we as property managers and owners can make our properties stand out during tours. As always, the discussion was lively, and I think everyone walked away with great insights on the Houston market. Our next luncheon, on September 4, will be a joint production with NAIOP. We are excited to team up with them to present to our members Dr. Larry Sabato as he shares his predictions for the upcoming presidential election. In case you’re not aware how significant this is – Dr. Sabato is flying in from Washington, DC, to speak at this luncheon before he

goes to speak at the 2012 Democratic National Convention in Charlotte, North Carolina. He is a very big deal. I look forward to seeing many of you at Blackhorse Golf Club for this year’s golf classic on Monday, October 15th. We will be donating a majority of the proceeds to Fire Fighters Foundation of Houston again this year. This event will also benefit the Houston BAC PAC. I also hope to see you at this year’s Fire Fighters Foundation of Houston Gala, on September 11. Houston BOMA is committed to supporting our firefighters who put their lives on the line for our safety, day in and day out. It should be a great night with keynote speaker Donovan Campbell, who is a decorated military officer and bestselling author, as he shares his inspiring story. I hope you had an enjoyable summer with your family. I am looking forward to cooler weather and all of the great upcoming events that this Houston BOMA has lined up for the fall. See you soon! ■

BOMA MISSION & VISION Mission The mission of the Houston Building Owners and Managers Association is to support and advance the interests of the commercial real estate industry. Houston BOMA will be an organization of advocacy and sustainable building practices that utilizes the strengths, talents and leadership of its members and industry associates to build value and lasting relationships with our community through professional development, networking and sharing of information.

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Vision To be the recognized industry leader in both legislative advocacy and professional development for a broad spectrum of commercial real estate professionals in the Houston market.

Houston Building Owners & Managers Association September/October 2012

THANK YOU! Just in case you haven’t heard – Houston BOMA has moved! Our new home in Greenway Plaza is absolutely gorgeous, and we couldn’t be more excited to be here! After being in one location for 19 years, the task of picking up and moving is finally finished and we couldn’t have done it without the help of many others. Now that we’re all settled in, we’d like to give a giant THANK YOU to the following companies and people who have stepped up, helped out, and made the transition such a smooth one.


Thank you for your generous donations to our office: Crescent Real Estate Equities was recognized with three awards by the City of Houston’s first Green Office Challenge! Crescent snagged the first place award in the Greatest Participation by a Property Manager/Building Owner category, tied for first place for Highest Baseline Energy Star Score, and was awarded third place for Highest Participation by District – Greenway Plaza. Congratulations! ■

And many, many, many thanks to the following for lending their assistance, knowledge, and expertise to ensure that our move was flawless and easy: Brett Williams, Transwestern Mark Janssen, Hines Billy Sams, Crescent Real Estate Matthew Kent, Crescent Real Estate Bob Carlen, Crescent Real Estate and Greenway Plaza—for welcoming us home! Our new address: 9 Greenway Plaza, Suite 100 Houston, Texas 77046-0929 713-266-5691 (same phone) If you haven’t already – stop in and say hello and see your great new space! ■

Houston Building Owners & Managers Association September/October 2012

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Houston Building Owners & Managers Association September/October 2012

More Bang for your Buck: 15 FOR 12 MEMBERSHIP SPECIAL

1512 FOR

Do you know a co-worker or employee who would benefit from legislative information, networking opportunities, and access to educational events? Are you a commercial real estate professional who needs to build your network? There’s never been a better time than now to join! This is the opportunity to experience what Houston real estate professionals are talking about. Submit your application by September 17, and receive 15 months of membership for the price of 12*! What does BOMA have to offer? • Networking – One of the most valuable aspects of Houston BOMA membership is the opportunity to meet other professionals, share information and ideas, and build your network. • Legislative Representation – Houston BOMA represents you on the local, state, and national levels on issues such as margin tax issues, property appraisal reform and sales price disclosure. • Education – Houston BOMA is committed to educating commercial real estate professionals on issues that influence our industry through quality seminars, trainings, and BOMI’s professional designation program. • Volunteerism – Through our committees, you have the opportunity to get involved, meet new and exciting people, and develop leadership skills. Go to our web site at to download the membership application and fax/email/mail it in. For additional information, contact Liz at (713) 266-5691 or ■ *This special only applies to new members – those who have not been members in the past 12 months.

Houston Building Owners & Managers Association September/October 2012

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Managing the Best

Waterway Plaza I & II, 2012 International TOBY Winner

Q & A with Cindy Niles, manager with Daymark Realty Advisors, on their TOBY Awards experience The TOBY Awards recognize the best of the best in management of commercial buildings. The high standards, rigorous judging, and tough competition ensure that whoever comes out on top is incredibly deserving of the title. We had the privilege of sitting down with Cindy Niles of Daymark Realty Advisors, who manages this year’s 2012 BOMA International TOBY Winner, Waterway Plaza I & II, to see what her TOBY experience was like.


How much time did you and your team dedicate to obtaining your TOBY? Cindy Niles: We gave ourselves a 2 month lead-time to prepare. BOMA: CN:

What was the hardest part about the entire process? Waterway Plaza was put on the market in the 4th quarter of 2011, so it was a bit of a juggling act to prepare for the TOBY competition while also touring numerous potential buyers.


What was the easiest part? Preparing the property for the local inspection. I am privileged to have Myra Virgadamo and Johnny Garcia as my Assistant Property Manager and Engineer as well as day staff through our janitorial provider that work diligently in maintaining the appearance of the property as well as the mechanics.


How much did you budget for the program and did you go over your budgeted amount? We had originally budgeted $20,000 for an extensive landscaping overhaul and other miscellaneous items such as painting. With our in-house team’s hard work as well as our vendor’s diligent efforts we came in under budget.


Where was most of your budget spent? The majority of our budget was spent on the exterior landscaping due the shrubbery being from the original construction in 2000.


Did you inform your tenants that you were pursuing a TOBY Award? If so, how did you inform them and have you told them about your International win? Yes, our tenants were proud and excited about the International win. We’re actually planning a tenant celebration once we receive the trophy.


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2012-2013 TOBY DATES & DEADLINES • • • • • • • •

September 12: TOBY Interest Meeting November 2: Letter of Intent & Entry Fee Due January 7: Local TOBY Portfolio Deadline January 9-16: Local TOBY Portfolio Judging January 23-25: TOBY Building Tours February 15: Local TOBY Banquet March 8: Regional TOBY Deadline March 21-24: SW Regional Conference, San Antonio, Texas • June 23-25: International Conference, San Diego, California *Dates are subject to change. Visit for entry requirements, TOBY application, and full list of deadlines.



What has been the feedback from your tenants and prospective tenants in regards to your new TOBY? Tenants have congratulated the management staff as well as spread the word throughout their company. There is definitely a sense of pride in being in an award-winning building, from the tenant’s perspective.

Houston Building Owners & Managers Association September/October 2012





You had some steep competition at the International level, what do you think set you apart from the others? Our written submission was very strong. Also our park-like setting and all the amenities of The Woodlands set us apart on the International level. What outcomes of the awards program and process have been most beneficial? All of the publications that have announced our win in the market, as well as providing a great marketing tool for our leasing brokers. What was your owner’s reaction after winning the International award? The new owner of the property, The Lionstone Group, was very pleased with our win and acknowledged the hard work of the management staff in earning the award. How likely are you to participate again once Waterway Plaza I & II is eligible? This is my third time entering a building in the TOBY competition in the last four years. It is always a great team-building experience for our entire management team. I definitely think it would be beneficial to participate again.

Houston Building Owners & Managers Association September/October 2012


What words of wisdom can you part with that may help future potential TOBY applicants? Do not procrastinate. You never know what is going to occur or obstacles are going to get in the way. Mine was a property being put on the market as well as covering other properties while those managers were either out on vacation of maternity leave. I would like to thank the local judges for all of their comments on our submission. We had originally turned in a package that was previously submitted for the property and just updated and tweaked the entry. However, after receiving the comments from the local judges, we completely re-wrote the submission prior to submitting for the Regional and International competition. I would also like to thank our vendors, The Brickman Group, Air Performance Services, Inc., and Pritchard Industries for all of their hard work at Waterway Plaza in preparing the property for the competition. â–

Congratulations Waterway Plaza I & II!

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After the Disaster SEMINAR RECAP Over 100 people came out for “After the Disaster” our joint seminar with the Westchase District! Attendees got to hear opening remarks from State Representative and Westchase General Manager, Jim Murphy, as well as experts who covered all aspects of how to recover from various types of disasters safely and quickly. We’d like to thank the Westchase District for their help in making this seminar a success! Upcoming Seminars: Working Sm@rt – Make Technology Work for You September 13, 7:00 am – 10:30 am 2nd Annual Medical Real Estate Summit November 7th – details to be announced Register online at ■

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UsGBC Delays Balloting FOR LEED 2012 In response to concerns from key members, The U.S. Green Building Council (USGBC) has pushed back balloting for LEED 2012 until approximately June 1, 2013. Worries that there would not be enough time to adequately review the extensive changes posed for the new LEED version were pervasive through the various comment periods. Due to the process extension into the 2013 calendar year, LEED 2012 will now be referred to as LEEDv4. BOMA International welcomes USGBC’s decision and applauds them for listening to the concerns of their members and stakeholders. BOMA has been very active in all the LEEDv4 comment periods as well as communicating with USGBC leaders about how the proposed changes impact our members. We will continue to actively communicate our members needs to USGBC as this process continues to progress. ■

Houston Building Owners & Managers Association September/October 2012

The Face of Heroes…ANSWERING THE CALL SEVENTH ANNUAL FIRE FIGHTERS FOUNDATION OF HOUSTON DINNER For the last seven years, the Fire Fighters Foundation of Houston has been raising funds to purchase supplemental equipment and supplies for the men and women of the Houston Fire Department. Come out and show your appreciation for these brave individuals that regularly risk their lives to protect our buildings, businesses and tenants. As a part of this year’s agenda, we are thrilled to have keynote speaker Donovan Campbell! Donovan is a decorated military officer and a young Fortune 500 executive whose lessons about leadership and teamwork came the hard way, through three combat deployments—two in Iraq and one in Afghanistan. He was awarded the Combat Action Ribbon and a Bronze Star with Valor for his time in Iraq. He is the author of the New York Times bestseller Joker One: A Marine Platoon’s Story of Courage, Leadership, and Brotherhood, which Bing West has called “the finest small-unit description of a platoon at war in Iraq” and which Entertainment Weekly has said “isn’t as much a story of war as it is a story of love.” It was also recently named one of “The Best Military Books of the Decade” by Military Times. Please join us to hear Donovan’s inspiring story, and support your Houston Fire Fighters. Your donations will go towards purchasing needed equipment that will be used to save you, your assets, and your tenants in the event of a fire. Join us as we support a great cause while enjoying an evening of networking and honoring HFD. Visit Houston BOMA’s website at > Events Calendar to find out more. We hope to see you there! ■

Tuesday, September 11 Hilton Americas Grand Ballroom Reception & Silent Auction 6:30 pm Dinner & Program 7:30 pm

Thank You FOR BACKING THE BAC PAC! If you didn’t know that that we had fundraising drive for the PAC in July, then you weren’t checking your email. Our goal was to raise $1,000. Because of the 34 individual donors who stepped up and contributed, we DOUBLED our goal and raised nearly $2,000! Thank you so much to those who donated. We truly appreciate your support. These funds enable us to continue to fight for commercial real estate and property owners’ rights! If you missed out and still want to donate, go to ■

Houston Building Owners & Managers Association September/October 2012

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Leadership Lyceum Update

By Dan Porter, Environmental Coalition Incorporated What is little, red, runs around like crazy and is invading office buildings and homes in Texas? Rasberry Crazy Ants! Ok, so that may not be the best punch line, but Rasberry Crazy Ants (RCA’s) are no joke. Originally discovered near Pasadena, Texas, these tiny pests can now be found throughout San Antonio, Austin and Houston metropolitan areas. Places such as The Woodlands, Pearland, Pasadena, Katy and the Westchase district have become very familiar with these nuisance pests. Haven’t heard of them? You will. Rasberry Crazy ants are about 1/8 – inch long and reddish-brown in color. Unlike Imported Fire Ants, which have easily identifiable nests, RCA’s nest just beneath the ground surface, are very social and prefer to work with other RCA colonies rather than against them. RCA’s are attracted to electricity and can cause major havoc to electrical boxes and above ground utilities. At this time, there are very few treatment options available. Rasberry Crazy Ants do not respond well to bait products. continued on page 11

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While most of us were out on vacation this summer, our Leadership Lyceum participants were busy meeting with the Houston Chronicle, learning about business media relations in Houston. It was a lively discussion that covered topics ranging from how to deal with

media inquiries (no comment?), commercial real estate industry media coverage in Houston, and how to use the media effectively as an association to communicate and interact with our members. Are you interested in participating in BOMA’s 2013 Leadership Lyceum? Email Mallory at ■

Houston Building Owners & Managers Association September/October 2012


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Pesticidal sprays do not eliminate the entire colony, just the ones around the building perimeter. Pest management professionals are able to keep these pests away from targeted areas by expanding their typical treatment zones. Finding a good pest management professional with Rasberry Crazy Ant experience is key. Rasberry Crazy Ant season typically starts in March and runs through mid-late October. Due to the lack of hard freeze in 2011, Houston area pest control service providers found RCA activity as early as late January 2012. A minor issue with Rasberry Crazy Ants can turn into a very large one in a matter of two to three weeks. â–



Mary K. Piette, RID Facilities Planning Marathon Oil Company 5555 San Felipe, Ste. 2942 Houston, TX 77056

Ashley Thibodeaux, CSM Property Manager MetroNational 920 Memorial City Way, Suite 251 Houston, TX 77024

Christal S. Hattaway Assistant Property Manager Transwestern 1000 Main Street, Suite T-15 Houston, TX 77002

Shay L. Moore Leasing Director/Property Manager The Adler Group / Adler Realty Services of Texas 11231 Richmond Ave., Suite D101 Houston, TX 77082

Ralph E. Mangus Chief Engineer Parmenter Realty Partners 2200 West Loop South, Ste. 560 Houston, TX 77027 Bobbi D. Sheffield Assistant Property Manager Parmenter Realty Partners 2200 West Loop South, Ste. 560 Houston, TX 77027 Wayne A. Courreges, III Real Estate Manager CBRE 1301 McKinney, Suite 3510 Houston, TX 77010 Benjamin B. Sorenson Assistant Property Manager Cushman & Wakefield of Texas, Inc. 1111 Louisiana St., Ste. 510 Houston, TX 77002 Jeff Stones Facilities Supervisor Central Zone CenterPoint Energy 1111 Louisiana St, Room 4166 Houston, TX 77002

Anna R. Lange, RPM Asset Manager Hicks Ventures 16360 Park Ten Place, Ste. 111 Houston, TX 77084

John W. Murphy Supervisor-Site Services Chevron Business & Real Estate Services 4800 Fournace W140C Bellaire, TX 77401 Kristopher Haller Manager Fujitec America 9009 Pinehill Dr., Ste. 212 Houston, TX 77041 Lynn Harris, CPM Property Manager Healthcare Facilities Development 10970 Shadow Creek Parkway, Ste. 225 Pearland, TX 77584

Patricia Langlinais Assistant Vice President, Property Manager Morrison Karsten Group 2611 FM 1960 West, Suite G-100 Houston, TX 77068

Craig Baudier Principal Uretek ICR Gulf Coast 11603 Windfern Road Houston, TX 77064

Denise A. Hamilton Vice President Chase Source Real Estate Services 3311 West Alabama Houston, TX 77098

Eduardo Guerrero, GGP Lead Engineer Jones Lang LaSalle 2130 West Holcombe Houston, TX 77030

Tiffany S. Zbranek Property Manager PM Realty Group 5177 Richmond Ave, Suite 235 Houston, TX 77056

Kathryne T. Bich Account Manager H2WR a Total Safety Company 4100 N Sam Houston Pkwy W, Ste. 290 Houston, TX 77086

David Hillman Vice President Southcorp Realty Management, Inc. 710 Cinnamon Oak Ln. Houston, TX 77079

Houston Building Owners & Managers Association September/October 2012

Eileen M. Singleton Director-Customer Development Perennial Landscaping, Inc. 800 Town & Country Blvd., Ste. 200 Houston, TX 77024 Ryan B. Proler Energy Consultant Incite Energy 20 E. Greenway Plaza, Suite 400 Houston, TX 77046 Bruce Kubena Executive Vice President Park 1 712 Main St., Ste. 2910 Houston, TX 77002 James A. Bretting Director of Real Estate Memorial Hermann Hospital System 929 Gessner, Suite 2600 Houston, TX 77024 Lisa Drum Senior Property Manager Caldwell Companies 7904 N Sam Houston Pkwy W, Suite 400 Houston, TX 77064 Gladys A. Lantzsch Assistant Property Manager Caldwell Companies 7904 N. Sam Houston Pkwy W, Ste. 400 Houston, TX 77064

If you would like to join Houston BOMA or know of someone who should join, please contact Liz at Houston BOMA at

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President Mark R. Nicholson – CBRE Group

The 2012 Member of the Year Awards

Executive Vice President Tammy K. Betancourt, CAE – Houston BOMA President-Elect Mary Stanton, RPA, LEED AP – Jones Lang LaSalle Americas, Inc. Vice President Marshall B. Heins, CPM – Memorial Hermann Healthcare System Vice President of Finance Brett D. Williams, CPM – Transwestern Immediate Past President Mark D. Janssen – Hines Directors Robert L. Carlen, CPM – Crescent Real Estate Equities, LLC Greg Pell, CPM – Stream Realty Partners Gregory J. Jones – Cushman & Wakefield AP Representative Andy Allen – United Protective Services

COMMITTEE CHAIRS A/P Business Exchange Committee Peggy Viers – Always in Season BAC PAC Sporting Clays Shooting Tournament Chuck Moore – CBRE Group Building Expo Committee Guy Dolan – USAA Realty Construction Industry Council Billy Sams, RPA – Crescent Real Estate Equities, LLC Generation BOMA Marianne Lawson, LEED GA – Hines Golf Classic Jim Roll – ISS Facility Services Legislative Advisory Committee/BAC PAC Jon Cogdill, CPM – Hines Media/Social Networking/Public Relations Task Force Mike Mrozek, CPM – CBRE Group Meeters/Greeters Russell Griffin – Air Performance Services Professional Development & Education Allan Watkins, RPA, SMA – Brookfield Properties Research Advisor Chad Nusbaum – Piedmont Office Realty Trust Special Events Committee Brandy Vargas – Behringer Harvard TOBY Awards Committee Amy Wagner – Hines Newsletter Editor: Liz Sorsby – Director of Membership & Professional Development

Houston BOMA’s Nominating Committee is requesting nominations for our annual Member of the Year awards, which will be presented at the Holiday Luncheon on December 7th. Do you know anyone who has worked tirelessly for Houston BOMA this year? Do you know a member who has dedicated time, energy and hard work for Houston BOMA? Then you must nominate them! We have three nomination categories: Principal and Additional Member of the Year, Allied and Professional Member of the Year and Young Professional Member of the Year. These awards honor members of Houston BOMA who have contributed considerable time and talent to the association. They have participated in local association activities as an officer, chair or committee member and have shown an interest in keeping up-todate by participating in networking, education and legislative programs. In general, award winners are exceptional people who share their talents throughout the association and industry, inspiring others to do the same. And because you know who they are, we are requesting nominations from you! The form for submission can be found on our web site under the Membership tab, under Member Recognition. Submit your nominations to Liz at by October 1. For a list of past winners, check out our web site. We can’t wait to see who you nominate and earns this noteworthy distinction this year! ■

Calendar of Events September


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Labor Day (BOMA Office Closed) Joint Luncheon with NAIOP (Royal Sonesta Hotel) – 11:30 am 11 LAC/ BAC PAC – 7:30 am 11 Fire Fighters Foundation of Houston (Hilton Americas) – 6:30 pm 12 TOBY Workshop (BOMA Office) – 11:30 am 13 Working Sm@rt Seminar – 7:00 am 19 PR Committee – 8:00 am 19 Golf Committee – 3:30 pm 21 BOMA at the Ballpark (Constellation Field) – 7:00 pm 24-27 BOMI Class-The Design, Operation & Maintenance of Building Systems, Part I 27 Board Meeting – 7:30 am

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Special Events Committee – 10:30 am LAC/ BAC PAC – 7:30 am TOBY Committee – 3:30 pm Golf Committee – 3:30 pm Building Expo Committee – 3:30 pm BOMA Golf Classic (Blackhorse Country Club) Board Meeting – 7:30 am Halloween

Houston Building Owners & Managers Association September/October 2012

September / October 2012  


September / October 2012