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video-conferencing Continued from page 29 “Having the family show Zoey Faith’s care right at the bedside helped the Thunder Bay team visualize what they would need to do,� Maryanne explains. “It also allowed the Thunder Bay team to get to know the family, see how Zoey Faith would react in a real setting and then have a discussion during the videoconference.�
As respiratory therapists, we do education for community nurses and it’s tough to get on everyone’s schedule. Videoconferencing could lend itself perfectly for training these kinds of groups. This was the first time that Holland Bloorview had used the OTN videoconferencing technology and the team is excited about future applications. “As respiratory therapists, we do education for community nurses and it’s tough to get on everyone’s schedule,� says Robert. “This technology could lend itself perfectly for training these kinds of groups.�
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Earlier this year, Amanda and Mathew made the journey to Thunder Bay ahead of Zoey Faith to get everything set up at home. Due to an unforeseen delay, Zoey Faith’s transfer took place three weeks later. A respiratory therapist and nurse from Holland Bloorview accompanied Zoey Faith on the flight home by medical transport and provided a comprehensive handover of care to the Thunder Bay team. Zoey Faith’s family greeted her upon arrival and was thrilled to be reunited. Amanda reports that Zoey Faith’s older brother Liam is now enjoying his little sister. “It was a long hard process but we got through it,� Amanda says. “If it wasn’t for Holland Bloorview we wouldn’t have been able to bring Zoey Faith home.� The team at Holland Bloorview was pleased to have the opportunity to work with the team in Thunder Bay in such a unique remote communication model. “It was a bittersweet transition,� Maryanne says. “We were sad to see Zoey Faith leave, but we felt like we found a really innovative solution and implemented it well to H get this little girl home.� ■Michelle Halsey is a Senior Communications Associate at Holland Bloorview Kids Rehabilitation Hospital.
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On the Pulse of HealthCare APRIL 2014 HOSPITAL NEWS