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1670 JFK Road Dubuque, IA 52002 563.582.1220

15th Annual Tour de Dubuque Planning for the Custom Rider’s Inc., Tour de Dubuque has begun! This year’s ride will be Saturday, August 24, beginning at the Dubuque Driving Range and traveling through the scenic countryside of Dubuque County. All motorcycles, bicycles and cars are invited to join in the ride. Motorcycles and cars will follow a 100-mile round trip, with stops at Noonan’s North in Holy Cross, Dirty Ernie’s in Farley, The Bent Rim in Cascade, Trackside in Peosta and ending at Summer’s Last Blast in downtown Dubuque. Bicycles will travel 21 miles (one way), meeting up with the motorcycles and cars in Farley. Start collecting pledges now using the sheet on page 10 of this newsletter or at Prizes will be awarded for the highest total pledges. There is a $10 registration fee for each driver and passenger who has not collected $50 in pledges. All donations support compassionate hospice care for patients and families in the tri-state area. In the 15 years of Tour de Dubuque, and through the efforts of Custom Riders, Inc., the Dubuque Bicycle Club and area car enthusiasts, Hospice of Dubuque has received over $120,000.

“Big Duffer” Hospice Golf Outing Saturday, July 27

Whether you have been personally touched by hospice or would just like to be part of this enjoyable ride, please join us August 24. Cumulus is the proud media sponsor for Tour de Dubuque.

Comfort Foods Summer 2013 Issue Words evoke images


Tree of Life recap/ DRA thank you


Upcoming events


Special thanks


Congratulations, Sympathy New employees


Memorial list


Tour de Dubuque registration




If you gathered recipes for Hospice of Dubuque’s 30th anniversary cookbook, you probably paged through old, well-used cookbooks with covers torn and missing pages. You may have noticed the smudged pages of favorite recipes titled “Dad’s Favorite Cookies” or “Grandma’s Lemon Bars” and reminisced about the special occasions when everyone enjoyed each recipe. Without a doubt you remembered the people that shared those recipes. Did you share the story of the bread dough rising up and spilling over the edge of Grandma’s big bread bowl? Did your eyes fill with tears when you found the recipe for your husband’s favorite muffins or grandchildren’s favorite Christmas cookies? There seems to be a strong connection between old family recipes and the people we hold dear to our hearts. They are both a part of who we are and where we’ve been. The Hospice of Dubuque staff also feel a strong connection to the families and patients of the tri-state area that we have had the privilege to serve over the past 30 years. They, too, are a part of who we are and where we’ve been. The cookbooks have arrived. We know you will feel the comfort and presence of loved ones as you prepare and enjoy these treasured recipes with your family.

We encourage you to stop at our office to purchase a copy of Comfort Foods for yourself. With over 350 recipes, and a bargain price of $15, it’s a blend of favorite recipes and priceless memories of the people that have touched our lives in special ways.

Medical Directors

Words evoke images

Mark Hermann, MD, Co-Medical Director Brian Sullivan, MD, Co-Medical Director

Lavonne Noel, Executive Director

Administrative Staff

Have you ever noticed how a word or phrase evokes an image? And have you ever considered how that image is so much more, that it actually represents an entire story? Some words arouse short stories—brief images from the past. When I hear the words, freshly-baked bread, I can see my mom taking the golden-brown loaves from the oven and I can smell the delicious aroma. Other words, such as watermelon, baseball or picnic, may remind us of a particular event or season, or may arouse multiple memories from different periods of our lives—wonderful summertime memories from years ago or just last weekend. Some words bring to mind long and carefully remembered singular accounts, such as dad’s illness or mom’s final days.

Lavonne Noel, Executive Director Jackie Brehm, Financial Director Nancy Diehm, Psychosocial Director Bonnie Hancock, Patient Care Director Katy Morrow, Nursing Services Director Renee Frith, Nursing Services Director

Officers, Board of Directors

Betty Takes, President Susan Bushman, ARNP, Vice President Fr. William Joensen, Secretary Bruce Rehmke, Treasurer

Members, Board of Directors Tom Anderegg, PhD Greg Birkett Vicki Dirksen Jared Freiburger, DO Tom Giese Amy Gilligan Brad Heying Dave Horstmann Eileen LeMay Dave Ludovissy Mark Manders Michelle McDonald Allen Meurer, MD Rev. Kathleen Milligan Troy Wright

Members, Foundation Board Don Freymann Rita Helle Mike Martin Bill Maiers Bob Miller Bruce Rehmke Chuck Schrup III Ken Snodgrass

A few years ago, Hospice of Dubuque incorporated the words, Community, Compassion and Nonprofit, into our logo. It seems appropriate during this, the organization’s 30th anniversary of service to the tri-state community, to reflect on the images these words bring to mind. Community—The dictionary defines this word as a “unified body of individuals.” Certainly, over the past 30 years, the tristate community has been unified in its support of Hospice of Dubuque. This community has entrusted their loved ones to our care, and in turn, the staff and volunteers have faithfully carried out the mission of providing compassionate care for the terminally ill and their loved ones. As a community, we are united in ensuring excellent end-of-life care so our loved ones can live as fully as possible until peaceful and dignified natural death occurs.

Compassion—This is the essence of Hospice of Dubuque. Compassion for dying individuals and their families brought a group of citizens together in 1983 to implement the Hospice of Dubuque mission. They recognized the distress experienced during serious, end-stage illness and desired to alleviate that physical, emotional and spiritual suffering. For 30 years, the staff and volunteers have carried out this mission of compassionate care. Each day, they bring life to the word, compassion, as they journey with hospice patients and their loved ones. Nonprofit—As a nonprofit organization, Hospice of Dubuque remains focused on carrying out its mission. All organizational and patient care decisions are based upon the mission, thus care is delivered that anticipates and meets the needs of patients and families. Hospice of Dubuque belongs to this community and holds dear its covenant to be prudent, yet responsive, with the resources entrusted to the organization. As you hear the words, Hospice of Dubuque, may images of 30 years of community, compassion and nonprofit come to mind. We thank the tri-states for the privilege of walking with your loved ones at the end of life. It is an honor to be a part your stories.

30th anniversary billboard This spring, area residents began to see billboards throughout the tri-states, which announce Hospice of Dubuque’s 30th anniversary. The billboards will continue through the end of the calendar year. We thank Hospice of Dubuque Medical Directors, Dr. Mark Hermann and Dr. Brian Sullivan for appearing on the billboard and publicly endorsing the care provided by the community’s nonprofit hospice. We also thank Dave Ludovissy of Ludovissy and Associates, and their affiliate, Allied Insurance, for helping fund the billboards.


In hospice I do not see death, I see love. I have seen love caught behind anger, hidden in shame, spread on toast. I have seen love dropped in one tear, seasoned into soup, lotioned into skin. I have seen love without words, between yells, within whispers— and I have been honored to have been witness to so much. - Dawn Jelley

Tree of Life Hospice of Dubuque was honored to host the annual Tree of Life Memorial Service on May 21. Music filled Washington Park, provided by the local group Just Cuz, as the large crowd gathered to honor, reminisce and remember their loved ones. Mike Ament shared his family’s story of their mother’s life, illness and the many experiences they took from their journey. In conjunction with Hospice of Dubuque’s 30th anniversary, the four original volunteer nurses—Kay Frommelt, Judy McDermott, Betty Takes and Ruth Turnis—lit the Tree of Life display. The display featured 1,440 lights representing loved ones remembered and honored. The service concluded with a moving selection by Dennis Bradley on bagpipes. We thank those who participated in the Tree of Life Memorial Service. A special thank you to Behr’s Funeral Home for sponsoring the advertising for the event. We truly appreciate the community for their continued commitment and generosity to Hospice of Dubuque and the Tree of Life. Donations from this year’s Tree of Life resulted in over $36,000 to the tri-state area’s nonprofit hospice.

Comfort Foods Tasting

Hospice of Dubuque hosted a Taste of Comfort Foods Tuesday, June 25th. The Staff, Board of Directors, Volunteers and those who submitted recipes enjoyed tasting various dishes from the cookbook. A special thank you to those who prepared recipes to share. The Comfort Foods cookbooks are now available at the Hospice of Dubuque office.

Thank you to the DRA Hospice of Dubuque extends gratitude to the Dubuque Racing Association for the $10,455 grant awarded through the DRA’s 2013 Annual Grant Program. This grant will enable Hospice of Dubuque to replace the old file server with more efficient and reliable computer networking equipment and to utilize electronic communication among clinicians. This funding allows staff to more effectively utilize technology in carrying out the mission, while continuing to focus resources upon care for the terminally ill and their loved ones. Since 2001, the DRA grant program has awarded Hospice of Dubuque a total of $114,552.61. Thank you to the Dubuque Racing Association, Mystique Casino and Diamond Jo Casino for supporting Hospice of Dubuque!




Summer Events For more information or to become involved please visit or contact Community Relations at 563.582.1220

Big Duffer Hospice Golf Outing Plan to spend a day golfing with family and friends at the “Big Duffer” Hospice Golf Outing Saturday, July 27, at Lacoma Golf Course. Tee times begin at 1 pm and the day includes an 18-hole or 9-hole round of golf with a grill-your-own steak dinner. The cost is $75 per person for 18-holes or $55 for 9-holes, which includes green fees, prizes, golf cart and your dinner. Not a golfer? For $25 you can join the golfers at 5:30 for dinner, drawings and prizes. This is a great time to golf in memory of someone special with all proceeds benefiting Hospice of Dubuque. To register or for more information, contact Jim Miller at 563.557.9766, Pat O’Neill at 563.583.4668 or visit our website. $1


2012: $14,355 2011: $99,012 2010: $88,292 2009: $77,632 2008: $68,091 2007: $56,850 2006: $46,558 2005: $33,531 2004: $25,688 2003: $18,751 2002: $11,923 2001: $7,374 2000: $4,254 1999: $1,825 1998: $725

Bill’s Tap Fish Fry The first Monday in August has traditionally been set aside for Bill’s Tap Annual Fish Fry in Farley, Iowa. For the past 15 years, Randy and Annie Schroeder, along with their friends and hospice supporters, have gathered for a delicious fish dinner with all the trimmings. Through their efforts, over $100,000 has been received in support of the community’s nonprofit hospice. The cost of the meal is a donation to Hospice of Dubuque. Donations of fish, cabbage, tomatoes and garden produce are greatly appreciated. Donated fish must be filleted and frozen in water. Please deliver all items to Bill’s Tap prior to August 5. Plan on joining us and supporting this great community event!

Irish Hooley Are you ready to enjoy a day filled with music, food, Irish dance and cultural exhibits? Join the fun Saturday, August 24, in the Alliant Amphitheater at the Dubuque Star Brewery, Port of Dubuque, for the 2013 Irish Hooley. The Dubuqueland Irish are excited to feature the return of Gaelic Storm to this year’s Hooley lineup, in addition to The Red Hot Chilli Pipers, Skerryvore, Tallymore and Dubuque’s own Irish band, The Lads! Tickets are $10 in advance and $15 at the gate. Children under 10 are free. Advance tickets are now available at all Premier Bank locations, Shamrock Imports and Hospice of Dubuque. Hospice of Dubuque is pleased to be associated with this cultural “happening” and very grateful to receive a portion of the proceeds from the Irish Hooley. For more information, call Shamrock Imports at 563.583.5000 or visit

The 2013 Irish Hooley Schedule: 11:30 am 12:00–12:15 12:15–1:30 1:30–2:00 2:00–3:30 3:30–4:00

Doors Open—The Gathering Dubuque Fire Pipes & Drums The Lads (Dubuque) Irish Dancers Exhibition Tallymoore (Milwaukee) Cultural Demonstration

4:00–5:30 5:30–6:15 6:15–8:00 8:00–8:30 8:30–10:30 10:30 pm

Skerryvore (Scotland) Salute to Armed Forces The Red Hot Chilli Pipers Announcements Gaelic Storm Hooley Ends—The Scattering

Organizers for the Irish Hooley are looking for volunteers. If you would be interested in helping the day of the event, visit our homepage at


With appreciation On Saturday, May 18, Medline Industries in Dubuque hosted their second annual 5K run. Over 70 Medline employees ran in this event, which raised funds for local charities. Medline representatives, Ann Schuster and Mark Simon, presented Hospice of Dubuque with a check for $407.05. We extend our appreciation to all the Medline employees who planned and worked the event or ran the 5K.

Medline Industries

Hospice of Dubuque thanks McCoy Goldsmith Jewelers for giving back to area nonprofits as they celebrate their 40th anniversary throughout 2013. We also thank our loyal Facebook fans for voting during the April contest and choosing Hospice of Dubuque winner of the “40K for 40 Years” ring. The diamond ring is currently for sale at McCoy Goldsmith Jewelers, 261 Main St, with proceeds to benefit patient care.

McCoy Goldsmith Jewelers

Hospice of Dubuque thanks Julie Aird, and team members, Mary Ann Nicks and Mary Rossman, for the $1,000 grant from The McGraw-Hill Companies Community Partners Team Employee Volunteer Grant Program. These funds were received through their efforts and will enable Hospice of Dubuque to develop educational materials regarding palliative care.

and special thanks to ... •

Marilyn Rothenberger and Eunice Kokemiller, for the quilts lovingly made for the hospital beds of hospice patients.

DuTrac Community Credit Union, for the $589 donation from their yearlong fundraising effort.

the following individuals for donations to our Sit-n-Stitch ladies in Dyersville: afghan and miscellaneous supplies, Debbie Breson, five bags of yarn, the Family of Mary Ann Dutra and numerous bags of yarn, Rosemary Cronin and Karen Hayes.

Tammy Trebian of Common Cents Resale, for the recent donation of $330. We are saddened to report Common Cents Resale has closed the Dubuque store. However, be sure to visit Tammy and her employees at the Illinois Common Cents Resale location, 136 N Main, Elizabeth. A percentage of sales from donated items will continue to benefit Hospice of Dubuque.

The Jule, for gratiously agreeing to transport a Hospice of Dubuque patient to Eagle Point Park for his birthday celebration.



Pink Ribbon Open Thank you to Doris Gorius and the 2012 Pink Ribbon Open for the gift of $5,500. Proceeds have been used to purchase much needed medical equipment and supplies to provide comfort, safety and dignity for Hospice of Dubuque’s patients. Plans now are underway for the 2013 event, which will be held Wednesday, September 11, 2013 at Lacoma Golf Course in East Dubuque. Openings are available for women interested in either the 18-hole course or the Par 3 event. For more information, contact Doris at

Key City Corvette Club The Key City Corvette Club of Dubuque is joining with the Midwest Corvette Group of Davenport on Saturday, September 7, for “Vettes on the River.” This charity event will be held from 8 am to 7 pm, in the McGraw Hill parking lot in the Port of Dubuque. The groups are expecting between 300 and 500 corvettes from all over the Midwest. There is no charge to attend the event, but donations and money raised through the sale of t-shirts, 50/50 drawings and a poker walk will go to designated charities. The Key City Corvette Club has chosen Hospice of Dubuque as their charity. Plan on joining them!


Hospice of Dubuque welcomes new employees ... Amy McDonnell, RN, BSN, joined Hospice of Dubuque as a registered nurse. Amy was previously employed at UnityPoint-Finley Hospital. She lives in Dubuque with her husband, Gary, and two children, Will and Maggie. Her hobbies include quilting, running and attending her children’s sporting activities. Amy is thrilled to be part of the Hospice of Dubuque team.

Cyndi Brooks, RN, recently joined the Hospice of Dubuque team as a registered nurse. Cyndi was previously employed at Ennoble Skilled Nursing & Rehab. She and her husband, Mike, reside in Dubuque with their two sons, Alex and Gable, and a daughter, Anderson. Her family enjoys baseball, playing games and spending time together.

Jen Duehr, RN has achieved the credential of Certified Hospice & Palliative Nurse (CHPN). This certification recognizes nursing excellence across the spectrum of hospice and palliative care. Jen has been serving Hospice of Dubuque’s patients and families since 2007.

Stacy Sprague, CNA, has joined Hospice of Dubuque as a Hospice Aide after working for the past five years at Heritage Manor. Stacy lives in Dyersville with her husband, Nick, and two boys, Hunter and Carson. When Stacy is not working, she enjoys spending time with her family by going to hockey games, races and camping.

Hospice of Dubuque bids farewell to ... Jim Miller, who was employed as a Hospice Nurse from 2007 to 2012 and as a part-time Team Nurse since 2012. We appreciate his lifelong passion for nursing and the skill and compassion he brought to Hospice of Dubuque. We wish Jim the best in his retirement. Amy McAllister, who worked in the role of Hospice Aide since 2010. Amy touched the lives of many patients and families throughout the tri-state area during her years of service. We wish Amy well in her recent relocation to Cresco, Iowa, as she joins her new husband and begins another chapter in her life.

Turning 30 this year 1. A Christmas Story 2. AOL 3. Apple IIE 4. Cabbage Patch Kids 5. Care Bears 6. Carrie Underwood 7. Chicken McNuggets 8. DARE program 9. Diet Coke 10. Dodge Caravan minivan 11. Final episode of M*A*S*H


12. J. Crew 13. Mario Bros video game 14. Microsoft Word 15. My Little Pony 16. Nerds 17. Plinko on The Price is Right 18. R.E.M. debut album 19. Reading Rainbow 20. Sony Camcorder 21. Space Shuttle Challenger’s first flight

22. Star Wars VI: Return of the Jedi 23. Swatch watches 24. Sweet Valley High books 25. The A-Team 26. The Disney Channel 27. The Internet 28. The Moonwalk 29. The StairMaster 30. Hospice of Dubuque

Hospice care to four-legged friends Katy Morrow, RN, BSN, Nursing Services Director When you hear about hospice care, do you immediately think of the kind nurse who cares for an elderly lady in a nursing home? Or is it the volunteer who sits with a man while his wife gets her hair done or possibly a social worker assisting a couple to receive meals from a local agency? All of these professionals represent the caring presence of hospice, however, there is a service offered by Hospice of Dubuque that isn’t part of the Medicare benefit. It’s just a part of their hearts. They provide loving care to the animals that mean so much to their hospice patients. A patient who knew her time was short wanted to make arrangements for a cat she dearly loved and who dearly loved her. Unfortunately, she was the ONLY person the cat loved. It happily hissed and growled at others and it would not be easy to find the devoted kitty a new home. Hospice of Dubuque Nurse, Megan, and Social Worker, Lisa, knew this lady could only be at peace if the cat was taken care of. They promised her when the time came they would take the cat to a no-kill shelter. True to their word, when the lady died, Megan and Lisa retrieved the reluctant cat from under the bed as it vigorously protested with claws and teeth. Both ladies suffered minor scratches but the cat was safely taken to the no-kill shelter where it could live out its days. Another kitty was being transported to an animal shelter in Hospice Nurse Barb’s car. On the way to the shelter Barb made a quick stop at Sunnycrest Manor to visit a patient. In passing the nurses’ station, she mentioned the cat in her car. A cat-loving staff member happily adopted the cat. Hospice Aide, Jan, adopted and gave a loving home to a patient’s cat while a former social worker adopted a dog from one of her patients. In making visits, they had learned to love the animals and the families were relieved to find them a good home. Recently, a hospice patient, with a darling little white dog, realized that she was going to need more help necessitating a move to an assisted living apartment that did not allow dogs. “Cuddles” was going to need a new home. The creative hospice staff went to our Community Relations Department, who manage the Hospice of Dubuque Facebook page, and Cuddles appeared on the newsfeed. A phone call for adoption arrived within a few hours and it turned out to be someone who happened to know the owner. Cuddles not only found a new home but could visit the original owner. It couldn’t have had a better ending. Hospice of Dubuque provides compassionate care to the terminally ill and their loved ones, even the four-legged kind.

Bereavement support groups If you are interested in attending an upcoming Fall Bereavement Support Group or would like more information, contact Jessica, Bereavement Coordinator, at 563.582.1220 or

National study shows Dubuque’s excellence in end-of-life care On June 12, the Dartmouth Institute published a report that studied the percentage of Medicare beneficiaries who died in a hospital. The study compared 307 U.S. cities from 2007 through 2010. At 15.2%, Dubuque had the second lowest percentage of hospital deaths. The national average was 25%. The Dartmouth study also explored Medicare spending in the last two years of life and Dubuque was the fourth least-expensive in the nation. This study has identified Dubuque as providing some of the most appropriate, efficient end-of-life care in the country. The low Medicare spending per decedent is reflective of good utilization of healthcare resources during the last two year of life, but is also an indicator that Medicare reimbursement is below the national average in Iowa. The low percentage of Medicare beneficiaries dying in the hospital in Dubuque is a direct result of community awareness of hospice services and widespread satisfaction with the quality of care provided by Hospice of Dubuque, the community’s nonprofit hospice for the past 30 years. As Executive Director Lavonne Noel states, “The community embraced the hospice philosophy early on and recognizes the quality care that Hospice of Dubuque provides. Feedback via family surveys consistently indicates appreciation for hospice services especially in enabling loved ones to remain in their preferred location—home—and also enabling them to experience comfortable, dignified living until natural death occurs.” For the official Dartmouth press release and links to the study’s report and data tables, visit the Hospice of Dubuque home page.


Summer 2013 Honorariums/Memorials We gratefully acknowledge these monetary donations as well as donations made to our loan closet, received between April 2 through June 26. If a name is inaccurate or missing, please call Community Relations at 563.582.1220. If you are looking for a name from the Tree of Life Service Memorial Service, the list can be found on


James L. Baker Ann Benetti Sr. Bertha Bonert, Golden Jubilee Emmett Grant Lucille Heying Helen Kraft Lois Muir McKenna Nasman, 9th Birthday Angela Nauman Jan Phillips Hannelore Plein Elizabeth Riffel-Altman Andy Schroeder Peggy Sell & Verne Qualls, Marriage Randi & Joey Taylor, Marriage


Dick Alexander David Allen John Arling Diane “Ruby” Aurit Arnold Baker Susan Bausch Donna Beidler Dr. Thomas Benda Mary Ann Blackburn Judith Blum Leo Boge Robert Boleyn Lois Bowerman Lillian Brauer Ethel Breson Francia J. Brown William “Bill” Buelow Carl Burbach Liz Busch Tom Casey Catherine Collins William Colomer Ann Connolly Jerry Cook Nellie Coyle David B. Czarnecki Don Delaney Lawrence “Lefty” Demmer Evelyn DeMuth Sandra J. Dix Patricia Doll Robert Dorothy Vincent Dryer Mary Duncalf Mary Ann Dutra Gerald “Sunshine” Engelken Bruce Epley Rosemary “Rosie” Ernzen Rosemary G. Fagan Margaret Fah Marie Fangman Frank Farber

Mildred Feeney Mary Agnes Feltes Vivian A. Fettkether Carol Fluhr Lois Frett Rita Friebel Leona Friedman Eileen Fury Maurice F. Germain David Gibbs Meredith Glasgow Marian Gloeckner Barbara Groom Dean Guler Tom & Mike Gulick Ken Habel Dave Hansel Dick Hantelmann William Hartmann, Sr. Ralph Haxmeier Jim Hefel Bill Heil Robert Heitkamp Scott Hemeseth Diane Heming Diane Hentges Helene M. Herber Raliegh D. Herrald, Jr. Elaine Heying David Hickey Jeff Hines Clarice Lavon Hoefer Edward Hoefer Joyce V. Hoover Earl H. Hoskins Helena Hubert Viorene Husemann R. “Andy” Isenhart Rhodes J. “Bud” Isenhart Herb Jasper Marlene Juergens Mike Kammerud Alvin Kasemodel Mary Kenneally Richard Kieffer Guy Kitelinger Lawrence “Larry” Klein Nancy Klein Francis Koch Joey Kolle Josh Koopmann Darrell Kramer Jerry Kramer Sharon Krebs Bill Krocheski Tim Kunkel Donat O. Lafond Richard W. LaMour Zita Lansing Doris Larson Ron & Margaret Larson Angela Marie Steve Leisen Nancy Lemire Ralph Lemmer

Gary Leonard Patricia Lewis Jane Lindauer Betty & John Lippert Raymond Litscher Karen Lloyd Virginia Lopez Jane Milson Lyons John Matous Merlin “Mickey” Marty Ethel McAndrew Carolyn McCoy Jim McDowell Robert McGuire James Melloy Peter & Clarissa Meyers Judith E. Miles Dorothy Miller Christine Mittvalsky Betty Jane Mueller Jacqueline Naber Gregory Nauman Yvonne D. Nauman Robert Neuwoehner Anna Mae Newton Bonnie M. O’Brien James O’Brien Del O’Hea Tanya O’Rourke Mrs. Marge Odermatt Ray & Gail Oertel Arnold & Kathleen Olsem Kathryn Olsen Joyce Oyen David H. Parret Colette Peckosh Tharsella “Tee” Pins Rosemary Priest Lorraine Quade Doug Redies Marie Reisen Donna Reittinger Jake & Marie Ressler Sr. Rosina Ressler Steve Riley Ernest Roarig John Routt Phil Runde Sally Sampson Elizabeth S. “Betty” Schaffert Mary Schiltz George Schmitt Honora E. Schmitt Janet Schmitt Henrita Schrobilgen Merlin “Bud” Schultz Quentin J. Schumacher Anita Sheean Ken Sr, Ken Jr, Tom & Gerald Shuey Ruth Siegert Eleanor E. Sigwarth Betty Simon

Irvin Singsank Dorothy & Casimire “Casey” Skowronek William L. “Bud” Slaats Kathleen “Kay” Smith Irma Spahn Ruth A. Speck John Stackis Clem Stecklein Helen M. Steil Leone Steinberg Elmer Stoffel Sr. Ruth Ann Takes Bertha Tetzlaff Lela Tigges Jerry Udelhofen Marian Walech Isabelle Walsh Wallace C. Weigman Rose Welbes LaVonne Welsch Henry “Hank” Wernke Clara White Robert Wirzbach Joanna Wolbers Doris Zavodsky


Book, Proof of Heaven, donated by Hannelore Plein Book, What’s Happening to Grandpa? by Maria Shriver, donated by Diane Boleyn Assorted books, donated by Milly Conzett CD, Standing Ovation, donated by Paula Giese

Wish List Classical music CDs Hymn CDs Small personal CD players

Groups and Businesses

Behr’s Funeral Home Center Grove United Methodist Church Dubuque Bank & Trust Luther Manor Portzen Construction Sisters of Charity of the BVM Sisters of the Presentation Sisters of St. Francis Leadership Team

Donations and In-Kind Gifts

ASAP Phone & Data Connie Bries Kathy Bromberg Larry Feipel Kathy Kitch Lange Sign Group, Inc. Jane Locher Sue Lopez Larry Regan Sue Shaffer Brad Sullivan Linda Willis

Matching gifts or employee giving

IBM Employee Charitable Campaign McGraw Hill Companies Truist Wells Fargo Community Support Program

Hospice of Dubuque is committed to respecting your privacy. You have received the Hospice of Dubuque newsletter because you or a family member have used Hospice of Dubuque services, made a donation or volunteered for a fundraiser. We never disclose our mailing list. If you prefer to have your name removed or choose to receive the newsletter by email, please contact us at 563.582.1220 or


A hospice chaplain’s toolbox Rev. Penny Thomsen, Spiritual Care Coordinator I recently wrote an article that was published in PlainViews, a professional chaplaincy journal. The article discussed the “chaplaincy tools” that I often use during my ongoing spiritual care visits to support hospice patients, families and their wide variety of religious, spiritual and non-religious beliefs and practices. For the religious or spiritual patients I serve, these tools can help create a sacred atmosphere wherever patients and families reside. For both the secular and religious patients and families, these tools can help bring peace of mind and a sense of closure to their lives. The hospice chaplains at Hospice of Dubuque are committed to not proselytizing (sharing our own beliefs and practices) with our patients and their families unless this is something they specifically request from us. Instead, we are professionally trained to support many different belief systems and practices, whatever they may be. For the religious or spiritual patient and family, here are some examples of the tools I use: prayer and devotional books, hymnals, an iPod Touch and Internet wireless card (for funeral song selections or background music during a prayer), rosary beads, holy water, a Baptism basin and pitcher and communion supplies. For both the secular and religious patient and family some additional tools I use include: ethical will outlines, life story questions and topical picture binders to help cheer, console or stimulate conversations about the patients favorite interests, activities and goals. We acknowledge, however, that the greatest tool and gift that we, as hospice chaplains, can give to our patients and families is a listening ear to hear and respond with compassion and insight to needs and concerns, whatever they may be. If we can provide a non-judgmental listening ear, a comforting word, a kind act or even simple companionship, we have indeed fulfilled our mission and purpose. It is a privilege to walk beside and meet the spiritual needs of patients and families on their journeys of life and death.

Hospice of Dubuque was again honored to participate in the luminary lighting ceremony at the annual American Cancer Society Relay for Life on Friday evening, May 31. Photo credit: Digital Dubuque

Congratulations to ... Hospice of Dubuque Staff ...

Hospice of Dubuque Board Member ...

Mary Hoelscher, on the birth of her 9th grandchild, Nora Elizabeth, June 23.

Greg Birkett, for being awarded the Craig McMullin Distinguished Service Award by the Association of Free Community Papers (AFCP) in April. Greg is general manager of the Dubuque Advertiser.

Kristina Heinzen, and her husband, Justin, on the birth of their daughter, Paityn Grace, June 8.

Hospice of Dubuque Volunteers ...

Patty Steffen, on the birth of her new grandson, Brady James Trumm. Bev Rech, on her newest great-granddaughter, Darla Seraphina, June 6, in Omaha. Darla is the daughter of Alicia and Ben Rodgers.

Longtime Board Member, Carole Carroll, on her recent retirement.

Congratulations to Stonehill Franciscan Services of Dubuque on being named Business of the Year by the Dubuque Area Chamber of Commerce, June 6.

Sympathy to ... Hospice of Dubuque Staff ...

Amy Koeller, on the death of her grandmother, Evelyn DeMuth, April 14.

Hospice of Dubuque Volunteers ...

Anji Lewis, on the death of her stepdaughter, Patricia Lewis, April 27.

Hospice of Dubuque Board Member ...

Nancy Diehm, on the death of her sister-in-law, Sharron Krebs, April 28.

Ann Gebhard, on the death of her mother, Eileen Fury, May 6. Sue Bushman, on the death of her aunt, Sr. Gertrude Brown, May 19.


Use the form below to collect pledges for the 2013 Custom Riders, Inc. Tour de Dubuque.

Tour de Dubuque 15th Annual Ride to benefit Hospice of Dubuque on August 24, 2013 Sponsored by with the

Custom Riders, Inc. in conjunction

Dubuque Bicycle Club and area car enthusiasts

Pledges Name / Address of Contributor


Name and full address must be provided if patrons wish to receive a tax receipt.

_________________________________________________________________ $_______________ _________________________________________________________________ $_______________ _________________________________________________________________ $_______________ _________________________________________________________________ $_______________ _________________________________________________________________ $_______________ _________________________________________________________________ $_______________ _________________________________________________________________ $_______________ _________________________________________________________________ $_______________ _________________________________________________________________ $_______________ _________________________________________________________________ $_______________ All proceeds benefit Hospice of Dubuque. Donations and pledges are tax-deductible. TOTAL $_______________

Riding in memory or honor of: _____________________________________________________________ ___________________________________________________________________________________________ Name of Rider (printed) ______________________________________

Name of Passenger (printed) ______________________________________

Signature of Rider ______________________________________

Signature of Passenger ______________________________________

Pledge Amount: _______________________

Pledge Amount: _______________________

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Caring kits Debbie Horch, Volunteer Coordinator In September 2012, Hospice of Dubuque Staff accompanied Volunteer of the Year, Bev Rech, to a volunteer recognition luncheon in Des Moines. The keynote speaker spoke of the wonderful contributions volunteers make in the care of Alzheimer patients. She shared a kit developed to assist volunteers with Alzheimer patients without relying on conversation. Our group brought that idea home and began working on our version of a Volunteer Caring Kit. A budget was submitted and calls were made for assistance and donations. It truly became a collaborative effort and I would like to share one of the stories with you. Our committee decided to create two CDs—one containing stimulating music and the other relaxing music. With copyright regulations, we were limited in music that could be distributed and buying a few iTunes was not an option. Inquiries to a production company and recording studio gave us little hope in creating the CDs within our budget. The obstacles were stacked against us, yet, the challenge made us more determined. There had to be an easier way. That is when Hospice of Dubuque Music Therapist, Fran Felton, came on board. Thank you to everyone who helped!

Fran acquired a list of songs to legally record and copy. Former volunteer, Mary Kate Bristow, composer of Hospice of Dubuque’s song “Letting Go”, was excited to participate and sent her recordings. Another musician, Jennifer Collins Taylor, who had played the harp for our patients many years ago, offered her original songs and permissions. It seemed we were on a roll! Community Relations Facilitator, Linda Wolf, agreed to record pieces on the piano while Fran enlisted the help of her friends at a Platteville assisted living facility to help her record selections. Then, Fran spent hours editing the CDs in her personal recording studio. A young gentleman offered to make copies of the CDs and the cover and jacket were designed. An anonymous donor came forward to help with the purchase of the cases and labels. Many volunteers were necessary to assemble and package the CDs.

Anonymous donors Shirley Strub Baker Mary Kate Bristow Tiffany Brothers Mary Ann Clemen Fran Felton Jake Grace Nancy Harrelson Penni Lou Heinze Deb Krueger Laurie Lynch Sr. Marlene McDonnell Katy Morrow Sandy Nickel Bev Rech Sherrill 4-H Group Sit & Stitch Ladies Heather Skinner Karen Slagel Jennifer Collins Taylor Penny Thomsen Phyllis Ungs Bev Unsen Karlyn VanGelder Linda Wolf

When the project was complete, the kits were assembled and distributed with pride in knowing that we would be educating and equipping volunteers to better handle a difficult situation. It is amazing how the pieces came together thanks to the many people who took time to make calls, create yarn balls, recycle coloring books, acquire donated supplies, assemble picture books, record music, label products and put kits together. We applaud your generosity. We are able to provide a quality Volunteer Caring Kit that will be used by our Hospice of Dubuque volunteers and their patients for many years. I am excited that this project is still expanding. A group of young people from the Sherrill 4-H Club are now making sock puppets to add to the kits. They will be available at the end of the summer.

2013 Volunteer In-Service Calendar All meetings will be held at 6 pm in the Theisen Education Center, 1670 JFK Road July and August 2013 No Meeting

September 26, 2013 Fact or Fiction

Thank you to volunteers Dave Unsen and Lyle Cardy for inventing a way to string over 1,400 lights for the Tree of Life display. They were also available to assist with decorating the display and taking it down. Their help was invaluable!

Ann Scott, MS, RD, LD Hospice of Dubuque Dietitian

October 24, 2013

Compliance Review, HIPAA and OSHA Update

Jennifer Cavanagh, RN, Hospice of Dubuque Program Compliance Coordinator


No Meeting Happy Thanksgiving

December 5, 2013

Christmas Open House 4:30—6:30 pm

You Asked the Question

A question and answer session with our staff


1670 JFK Road, Dubuque IA, 52002 Nonprofit Org US Postage PAID Dubuque, Iowa Permit No. 477

A quarterly publication of Hospice of Dubuque Volume 26, Number 2 Summer 2013


Our Mission Providing compassionate care for the terminally ill and their loved ones


Mark Your Calendar! “We wish more people understood how helpful hospice is and how they are not always ‘coming on board’ at the very end. The timing was perfect for mom and Hospice of Dubuque was excellent in all aspects”

July 27 - “Big Duffer” Hospice Golf Outing August 5 - Bill’s Tap Fish Fry August 24 - Custom Riders, Inc. Tour de Dubuque August 24 - Irish Hooley Gaelic Storm Returns! September 7 - Vettes on the River

- Martha S.

For more information on events please visit, call 563.582.1220 or contact 12

Summer 2013  
Summer 2013