My formal university training in second languages (namely Spanish and French, with a declared major in French and equivalent hours for a major in Spanish at Grand Valley State University, from which I graduated with honors), my own personal study and development of language learning ideas for facilitating effective teaching and learning of foreign language especially for youth and adults, and professional writing has given me a foundation for applying these languages and English. I am fluent in all aspects of English, Spanish and French and I am conversant in speaking and writing Portuguese. Skills and knowledge of Spanish has been developed over almost my entire lifetime. In addition to my university hours in the language, while living in the USA, many activities ensured fluency, even before living in Costa Rica. I had read hundreds of books in Spanish, I listened various radio programs, I made friendships with many Spanish‐speakers. Subsequently, I lived and worked in Costa Rica for most of my adult life, working in language and computer teaching in Spanish. As a result, native Spanish speakers have remarked that I speak the language as a native. As for IT, programming skills and customer service, I have learned through personal study and through the practical application, providing service to clients in computer programming, troubleshooting and problem‐solving and consulting. My service has been rendered in my own business, as well as for companies including DATASCENSION, Hewlett‐ Packard and Citibank through CONVERGYS (with consistent high scores in NPS and CSAT). For over five years at HP I was a second‐level specialist in Microsoft Office and other office applications, serving professionals in the US and Europe in Spanish, English and French for HP’s client Pfizer, Inc. During my last two (additional) years at HP (ending November 27, 2015) I provided computer applications assistance in the French language to French‐speaking Ericsson users from many French‐speaking countries based in Montreal, Canada. Years in business, translation and technical service carried out in English, Spanish and French have served to develop effective communications excellence. I have been resourceful in creating efficient solutions to a host of technical and linguistic problems. I am flexible in adapting to many work demands and environments, as well as various personality types in supervisors, colleagues and customers. My training, experience, knowledge, intelligence, creativity, diligence and enthusiasm aimed at customer and company success, will be an asset to any organization. At your service, Harry Spencer
What I offer, including languages mastered.