The road to a workplace which works for you PAG E 5
Looking for your businessâ€™ DNA? PAGE 9
Under one roof: D+Zâ€™s complete package PAG E 1 3
Our goal is to take the weight off the shoulders of our clients regardless of their size PAGE 1 7
The only successful design is a functional one PAG E 2 1
Knowing it will work PAGE 2 5
No more thinking in the box: New Ways of Working according to D+Z PAG E 2 9
Making good on our promises. This is how we define quality PAGE 3 3
Technology defines the workplace PAG E 3 7
Sustainability is a choice. But how to make the right one? PAGE 4 1
Please contact us PAG E 4 5
Johan Koggink Van Benthem & Keulen
Joop Boezeman De Arbeiderspers / A.W. Bruna Uitgevers
PAGE 1 0
Chris Burggraaf Fluor
Eric Bornhausser PSA Peugeot Citroën Benelux
PAGE 1 8
Claude Herreman Kuwait Petroleum Europe
Roelof Meijer SIDN
PAGE 2 6
Marcel van Gisbergen Aedes
Filitsa Tsitouris Sealed Air / Diversey
PAGE 3 4
Caroline Härtel ArkeFly
Jaap Verwer Stork Technical Services Nederland
PAGE 4 2
CHAPTER 1 T HE R OAD TO A WO R K P LACE W H IC H WO R K S FO R YO U
The road to a workplace which works for you
WE HEL P YO U THIN K AN D MAK E DEC ISIO N S. BUT DO N â€™T WO R R Y: THE R ISK IS O UR S
A workplace is more than just a
This is the kind of workplace that
collection of desks and monitors. An
office interior helps determine the
create. Our name indicates where
Our clients are invited to actively
well-being of the people working there
our strengths lie: a combination of
participate in the development of their
and the quality of the work performed.
disciplines where specialists help
interior. Because this is what D+Z is
An interior also displays what an
and test, inspire and complement
all about: a coming together of minds
organisation stands for. It shapes
each other. These methods offer
and a joint decision. We will embark on
identity and personality. A good design
lots of advantages - aesthetically,
a quest with you to help find the best
will fit an organisation like a glove.
methodically and financially.
solution: a workplace that works.
< Van Benthem & Keulen, Utrecht
CHAPTER 1 T HE R OAD TO A WO R K P L ACE W H IC H WO R K S FO R YO U
Collaboration with a satisfied client Van Benthem & Keulen
“We contacted D+Z when we wanted to create an interior for our new offices. We still feel really positive about the process. The way we were involved as part of a joint collaboration was fantastic. Collaborating with D+Z equals a continuous and constructive dialogue. Projects are a team effort. That’s something we learned.’’
“A P ROJE CT I S A T E AM E F FORT. T H I S I S WH AT WE E XP E RI E NCE D WH E N COLLAB ORAT I NG WI TH D+ Z”
Johan Koggink, CEO at Van Benthem & Keulen. An office which combines high-quality services with accessibility. One of D+Z’s clients.
CHAPTER 2 LO O K I N G FO R YO U R B U SI N E SS ’ D N A ?
TO HELP RE V E A L YO U R ORGA N IS AT IO N’ S CHARACT E R W E WI L L A S K YO U TO TAK E A G O O D LO O K AT YOU R S E LF
D+Z goes that extra mile to discover what really matters to you. We want to discover your business’ DNA profile. We listen carefully and keep our eyes wide open. We talk and discuss, Who are you? What do you stand for
observe and analyse.
and where do you want to go? The
Looking for your business’ DNA?
answer to these questions is the
In other words, we try to get under
the skin of your organisation before making suggestions or pitching ideas.
Your organisation might want to slightly adjust an existing theme. This can be a great solution. However, we’ve discovered that, in many cases, organisations want to take a huge leap forwards. To help them meet the market in a different and better way. To help inspire their staff. The office interior plays a pivotal role in this.
< De Arbeiderspers / A.W. Bruna Uitgevers, Utrecht
CHAPTER 2 LO O K I N G FO R YO U R B U SI N ESS ’ D N A ?
DNA first, interior second De Arbeiderspers / A.W. Bruna Uitgevers
“We contacted D+Z to help refurbish and furnish our new offices in Utrecht. They were extremely professional. They helped us discover what our company stands for. Especially when it comes to our working environment. We then created a commission for the interior and started working with
“D + Z H A S RE A LIS E D A N IN T E R IO R W H IC H SAT IS F IE S A LL O U R E M P LOY E E S ”
The result was a perfect profile and,
Joop Boezeman, CEO at
as a result, an interior which satisfies
De Arbeiderspers / A.W. Bruna
Uitgevers. One of the country’s biggest publishers but also one of D+Z’s clients.
CHAPTER 3 U N D ER O N E R O O F : D + Z’S C O MPL E T E PAC K AG E
Under one roof: D+Z’s complete package
This thorough approach leads to better communication and saves lots of time. Our formula incorporates the perfect steering mechanism. This is something you notice throughout the entire process.
C LA R IT Y A ND P E AC E O F MIN D . T H E R E S U LT IS INS IG H T A ND OV E R V IE W
We provide both architecture and
You will find everything you need
project management services. D+Z
at D+Z. Issues are taken care of
offers a wide range of activities,
using the shortest possible lines of
including advice, design, budgeting,
communication and you will have
planning, organisation and realisation:
access to one set contact.
a seamless process. The result: clarity and peace of This unique and-and principle offers
mind. You can also add the following:
a variety of advantages. For us, but
knowledge and experience,
primarily for you. The combination of
inventiveness and creativity.
disciplines ensures maximum hold over the process and is a guaranteed element for success.
< Fluor, Hoofddorp ©Paul de Ruiter, architect
CHAPTER 3 UN D ER O N E R O O F : D + Z’S CO M PL E T E PAC K AG E
“D+Z WO R K S THE SAME WAY WE DO : THEY’R E IN VO LVED AN D AR E ALWAYS C L EAR ABO UT WHER E R ESPO N SIBIL ITY L IES”
Global player chooses complete package Engineering firm Fluor “Following a thorough orientation period we decided to contract D+Z to create the new interior for our headquarters in Hoofddorp. One of the reasons for this was the ‘all-inone’ concept. Project management
methods at D+Z strongly resemble
Chris Burggraaf, project manager at
those used at Fluor. Task oriented, lots
Fluor B.V. International engineering
of commitment and careful attention
firm with over 43,000 employees
to deadlines. It is also clear where
world-wide. Fluor decided to throw
their lot in with D+Z.
CHAPTER 4 O U R G OAL I S TO TAK E T HE W E IG H T O F F T H E S H O U L D E R S O F O U R C L I E N T S R E GA R D L E SS OF TH E I R S I Z E
YO U HAVE EN O UGH TO WO R R Y ABO UT. THIS IS WHY WE TAK E CAR E O F SO MAN Y THIN GS
Our goal is to take the weight off the shoulders of our clients regardless of their size Taking the weight off is one of D+Z’s
This doesn’t mean you can just sit back
We do this for all our clients,
primary ambitions. And you can take
and relax. It is a joint effort. We’re
regardless of their size or the nature
that literally. We make sure things
specialised in design and realisation.
of their business. We’re proud of our
happen on budget and on time.
However, it is still your interior:
large, international clients. However,
We’ll take care of it and you won’t have
the result of our combined thought
we invest just as much effort and have
to worry about it.
just as much fun working with smaller clients. We aim to achieve the best possible results for all our clients.
< PSA Peugeot Citroën Benelux, Amsterdam-Zuidoost
CHAPTER 4 O U R G OAL I S TO TAK E T HE W EI G H T O F F T H E S H O U L D E R S O F O U R C L I E N T S R E GA R D L E SS OF TH E I R S I Z E
“Our Peugeot branch was located in Utrecht and our Citroën branch in Amsterdam. For practical reasons, we decided to merge facilities in the Oval Tower building in AmsterdamZuidoost. D+Z was selected to create
“D+Z HAS THE K N OW-HOW AN D THE TO O L S, AN D DEADL IN ES AR E N OT A PR O BL EM”
the design and realise the interiors. It was the right decision. They have the know-how and the tools, and even very challenging deadlines are not a problem. They really managed to take the weight off our shoulders.”
Taking care of business for prominent car importers PSA Peugeot Citroën Benelux Eric Bornhauser, Change Manager at PSA Peugeot Citroën Benelux. Responsible importer for the Benelux and D+Z’s client.
CHAPTER 5 T HE O N LY SU CCESSF U L D ES IG N I S A F U N CT I O N A L O N E
The only successful design is a functional one Design and architecture are things which we have a very down-to-earth
C R EATIO N IS A TEAM EFFO R T. THIS IS WHY YO U AR E MO R E THAN WELC O ME TO VISIT O UR DESIGN STUDIO
approach to. Our design team employs passionate people brimming with creativity. However, our designers are also practical and business-like.
We love beautiful designs here at
We feel that a good design is a realistic
Recognition is also an important
D+Z. However, we don’t make any
and affordable design. That’s why our
criterion for a successful design. A
compromises when it comes to an
project managers view the design
client’s identity and ambition should
department as their second home. Can
be reflected in what is created on the
it be executed? What about planning
design table. This is why our clients
are always welcome to come and pay a visit to our design studio.
< Kuwait Petroleum Europe, Den Haag
CHAPTER 5 T HE O N LY SU CCESSF U L D ESI G N I S A F U N CT I O N A L O N E
Style and efficiency in special headquarters Kuwait Petroleum Europe “D+Z first designed an amazing interior for our new headquarters in The Hague. We asked them to combine
“T HE MIX O F WE ST E R N ARC H IT E CT U R E A ND D E S I G N E LE ME NT S FROM T H E MID D LE E AS T WA S A G R E AT S UC C E SS ”
western architecture with design
This stylistic fusion was a huge
elements from the Middle East as
success. This is all due to the
this is where our parent company is
designers at D+Z. They even
travelled to Kuwait for us.”
Claude Herreman, marketing advisor at Kuwait Petroleum Europe, refinery and marketing division at Q8 and D+Z’s client.
CHAPTER 6 K N OW I N G I T W I L L WO R K
Knowing it will work We can actually make all the things we think up at D+Z. Within the available budget and within the agreed time frame. Knowing something will work
T H E R E â€™ S O NE CER TA IN T Y : CO LLA B O R AT IN G W IT H U S E QU A LS FIR M P R O MIS E S
means more to us than just the
And when we tell you something will
opportunity to realise something. It is
be finished in ten weeks it will be
also about affordability and feasibility.
finished and not a day later.
D+Z do not like empty promises.
The same guarantees also go for the
Collaborating with us equals firm
quality of the work provided, for the
promises. When we tell you something
materials used, for the finish and for
will cost one thousand euros, you will
the technology installed according to
see it itemised for that amount on your
the agreed specifications.
< SIDN, Arnhem
CHAPTER 6 K N OW I N G I T W I LL WO R K
“D +Z W E R E A B LE TO R E A LIS E E X ACT LY W H AT T HE Y D E S IG NE D ”
Created for the company responsible for .nl The Foundation for Internet Domain Registration “We are the company responsible for .nl. Our goal is to make sure that the ‘Dutch part’ of the internet functions perfectly. We collaborated with D+Z when creating the interior for
our new offices in Arnhem. And this we
Roelof Meijer, CEO at SIDN. The
managed to achieve. D+Z were able to
Foundation for Internet Domain
realise exactly what they designed.
Registration plays an important role
Do you think it’s fair to say that that’s
in internet traffic and is one of D+Z’s
the definition of making it work?”
CHAPTER 7 N O M O R E T HI N K I N G I N T HE B OX : N E W WAYS O F WO R K I N G AC C O R D IN G TO D + Z
No more thinking in the box: New Ways of Working according to D+Z
TO GETHER WE WIL L DETER MIN E WHAT N EW WAYS O F WO R K IN G MEAN S TO YO U. THEN WE WIL L HEL P YO U R EAL ISE THIS
New Ways of Working can be defined in a number of different ways. D+Z believe it involves bricks, bytes
This includes more than just the
and behaviour. In other words:
physical, ‘hard’ side to any changes,
a contemporary office, state-of-the
but also the ‘soft’ mental side. In other
art information technology and
words: a work concept can be defined
new methods of leadership.
What is your business’ optimal work
in a number of different ways. This is
concept? This is the question which
something D+Z can help you with. Your
Thinking outside the box is an
needs to be answered. Is place-and-
goals are our starting point. Feasibility
important part of the New Ways
time-independent working something
and attainability are the conditions.
of Working principle. Transparency
that works for you? Is activity-geared
and flexibility are the new mottoes.
working something that is relevant
Together we will determine the right
A traditional office has become a
to your organisation? And to what
course to take - how can we best
realise your plans?
< Aedes, Den Haag
CHAPTER 7 NO M O R E T HI N K I N G I N T HE B OX : N E W WAYS O F WO R K IN G AC C O R D I N G TO D + Z
New Ways of Working at The Hague Central Station Branchevereniging Aedes
“Aedes is the industry association for housing corporations. We have recently relocated to an amazing location. Right on top of The Hague Central Station.
“OUR O F F IC E HAS B E C O ME A M E E T IN G P LAC E ; A N EXP E R IE NC E ”
D+Z managed to create an amazing interior for us.
It was developed in accordance with the New Ways of Working principle. The office as a meeting place. It is more than just a place to work;
Marcel van Gisbergen, Service
it’s an experience”.
Contract Manager at Aedes, the trade organisation for Dutch housing corporations and D+Z’s client.
CHAPTER 8 M AK I N G G O O D O N O U R P R OMI S E S . T H IS IS H OW W E D E F IN E Q U A L IT Y
Making good on our promises. This is how we define quality Quality is a concept which can be defined in a number of different ways.
WE’VE BEEN K EEPIN G O UR PR O MISES SIN C E 1994 THAN K S TO O UR UN IQ UE METHO DS
D+Z uses just one definition: making good on our promises!
We have been doing this since we were
concerns clarity and transparency.
founded in 1994. We are consistently
Clear and complete communication
able to realise the formulated goals
about a project’s progress. Is
down to the smallest details.
everything going according to plan? Do we anticipate any setbacks? How are
This is also the result of the disciplines
these being dealt with? This is another
combined: design and realisation. Our
area in which we are able to make
methods mean we retain maximum
good on our promises: we provide
control over each project. Another
insight and overview.
promise we’re always able to keep
< Sealed Air/Diversey, Amsterdam
CHAPTER 8 MAK I N G G O O D O N O U R P R O M I S E S . T H IS IS H OW W E D E F IN E Q U A L IT Y
Promised and realised for an international company Sealed Air / Diversey
“Sustainability was an important theme when it came to developing our new Dutch offices. D+Z were able to cater to our needs. They proved to be
real team players. And, better yet, they
Filitsa Tsitouris, European HR director
became part of our team. D+Z’s motto
at Sealed Air/Diversey. International
is: making good on our promises! And
player in packaging and professional
it’s true. They actually do more than
cleaning solutions. One of D+Z’s
“D+Z AR E R EAL TEAM PL AYER S. THEY EVEN BECAME PAR T O F O UR TEAM”
CHAPTER 9 T ECHN O LO GY D EF I N ES T HE WO R K PL AC E
Technology defines the workplace D+Z knows how to create a first class working environment. An office which earns top marks when it comes to comfort and aesthetics, but which also
TEC HN O LO GY IS SEAML ESSLY IN TEGR ATED FR O M DESIGN TO FIN ISHED PR O DUCT
understands the â€˜logicâ€™ of the work process.
This relies on the right technical
We keep this in mind starting with
facilities: IT and audiovisual aids
the initial design and ending with
but also acoustics, climate control,
the finished product. We will employ
security and access control.
external specialists where necessary.
All these elements are seamlessly
Technology makes or breaks the
integrated into your project.
workplace and that is why we invest so much in technology.
< ArkeFly, Schiphol-Centrum
CHAPTER 9 T ECHN O LO GY D EF I N ES T HE WO R K PL AC E
A high-tech crew room for an ambitious airline ArkeFly
“D+Z R EAL ISED A TEC HN O LO GICAL MASTER PIEC E FO R US AT SC HIPHO L C EN TR E”
“As an airline we need a crew room. D+Z created a ‘state-of-the art’ crew room at Schiphol-Centre.
380 m2 of comfort and high-tech facilities for our crews. This includes a boardroom with a futuristic video
conference table which allows
Caroline Härtel, business assistant
everyone to plug in their own
at ArkeFly. One of the fastest growing
equipment. A technological feat.”
Dutch airlines and one of D+Z’s clients.
CHAPTER 1 0 SU STAI N AB I LI T Y I S A CHO I C E . B U T H OW TO MA K E T H E R I G H T O N E ?
Sustainability is a choice. But how to make the right one? Sustainability means the same to all
At D+Z we know the ins and outs of
of us: making conscious choices. Here
the various certification processes.
at D+Z weâ€™re happy to discuss these
Whether youâ€™re dealing with American
choices with you.
LEED, European oriented Breeam or
MAK IN G SUSTAIN ABL E C HO IC ES IS AL SO A JO IN T DEC ISIO N
another regulatory body. Your own motivation is an important aspect when making the right choices.
We also know the ins and outs when
However, official certification can also
it comes to sustainable materials and
More importantly, we know how to
provide your organisation with a more
concepts like the Cradle to Cradle one.
collaborate with you to help translate
this to your situation, goals and ambitions. Now and in the future.
< Stork Technical Services Nederland, Utrecht
CHAPTER 10 SU STAI N AB I L I T Y I S A CHO I CE. B U T H OW TO MA K E T H E R IG H T O N E ?
Sustainable advice for an industrial service provider Stork Technical Services Nederland
“S US TA INA B ILIT Y I S AN IMP O R TA N T T HE M E TO U S . T HI S IS A LS O T H E CAS E FO R D + Z ”
“We hired D+Z to create the interior for our headquarters in Utrecht. They really helped us think. We provide services to businesses in the petrochemical industry amongst others. This is the reason why
Jaap Verwer, manager corporate real
sustainability is such an important
estate at Stork Technical Services
issue to us. We noticed that this was
Nederland, a global service provider
also the case for D+Z. For example,
of industrial maintenance services
they gave us advice about purchasing
and one of D+Z’s clients.
CHAPTER 1 1 P L EASE CO N TACT U S
Please contact us
WE’R E HAPPY TO C O N SULT WITH YO U It is nearly impossible for us to exactly
Want to know more about D+Z
show you via this brochure what we
have to offer. We want to get to know
call us on +31 (0)35 – 6970838, email
you and your organisation first. We
us at firstname.lastname@example.org. Or visit our website
especially want to become acquainted
at www.dzap.nl for more information.
with your wishes and ambitions.
We would also like to inform you of our reference projects which can be found in our ‘WORK book’. We are happy to provide you with a copy.
< D+Z Architecten+Projectmanagers, Naarden
D+Z Architecten+Projectmanagers Gooimeer 6-32 Postbus 5009 1410 AA Naarden T: 035 - 697 08 38 M: email@example.com W: www.dzap.nl