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Home Forward A Report to the Community 2 013


Dear Friends: Board of Commissioners Harriet Cormack Jorge Guzman

that Home Forward is living in a time of shrinking resources and increasing demand for our services, we are committed to delivering on the promises we make to the families, seniors, vulnerable adults, and others we work with every day. WHILE IT’S TRUE

David Kelleher

That means we must do four things very well.

Benita Legarza

First, we must focus our resources more intentionally and align with partners serving the same people to increase everyone’s chances for success.

Brian Lessler Lee Moore Jim Smith Catherine Such David Widmark

Second, we must preserve the real estate resources we have as we seek opportunities to increase the supply of affordable housing throughout Multnomah County. Third, we must shift the emphasis in our work with residents to spend less time on administrative tasks and more time connecting them to support and services that help them move forward in their lives. And finally, we must be good stewards of public funds, harnessing innovation to do things even more effectively in service of our mission. We have a special responsibility to those who can’t afford a home in our community because of income, disability, or special need. Our passion for this mission gives us the resolve to tackle the challenges that face us. With deep appreciation for your support, Harriet Cormack

Steve Rudman

Chair, Board of Commissioners

Executive Director


Introduction

we tell you how our new name reflects a renewed commitment to help people progress in their lives. This is embodied in our third federal HOPE VI redevelopment and in recent actions to link housing with work, help end homelessness, preserve public housing, and increase housing choices. I N O U R F I R S T R E P O R T A S H O M E FO R WA R D,

Looking ahead, we introduce the strategic operations plan guiding us. You’ll also find information about our finances, and demographics on who we serve. But numbers, programs, and goals don’t tell the whole story. You’ll meet children who created a soccer field, a man at home after living on the streets, and a young woman on a bright new career path. A home and a path to success can change lives.

A Report to the Community

3


Our New Identity AFTER 70 YEARS

of providing affordable housing in Multnomah

County, Oregon, the Housing Authority of Portland (HAP) had outgrown its name, which was no longer geographically accurate and did not adequately reflect our mission: to provide community members with both a home and a way to move forward in life.

With a charter from the Board of Commissioners and strong community support, we developed a new identity that was launched in May 2011. Our new name—Home Forward—tells residents, business partners, and other community members that we are a progressive enterprise committed to a better tomorrow for the people we serve. Our logo, in vivid blue and green, represents a flourishing home. And our tag line does justice to HAP’s heritage by borrowing from our former acronym: hope. access. potential. Our new name and identity will make our communications more consistent, efficient, and distinctive. They symbolize the goals we have always championed: shelter and support for those in need. They also reflect our renewed determination to help lay the foundation for profound and positive change in individuals, families, and the community as a whole.

4 Home Forward


Stephens Creek Crossing: A Community of Opportunity A NEW COMMUNIT Y

is emerging in

Southwest Portland, offering hope and opportunity for families seeking a path to self-sufficient living. Stephens Creek Crossing is a comprehensive redevelopment of the former Hillsdale Terrace, replacing 60 dilapidated public housing units and

income. Health and wellness education

“I see a bridge...a bridge between neighbors and residents...a bridge from poverty to opportunity... and a bridge from despair to hope.”

greatly upgrading overall site conditions.

together will be a network of bike and walking paths, community gardens, and improved access to the surrounding neighborhood—all designed to engage returning and new residents with their surroundings and each other. Stephens Creek Crossing is Home

When completed in 2014, it will provide

R E V.

122 affordable apartments of mixed

Hillsdale Community Church, United Church of Christ,

types and sizes, as well as offsite home

will promote healthy living. Tying it all

J E N N I F E R

B R O W N E L L

at the wall raising for the new community.

ownership through Habitat for Humanity.

Forward’s third HOPE VI project, funded in part by a 2011 grant from the U.S. Department of Housing and Urban Development. Like the first two redevelopments—New Columbia and

In addition to a physical transformation,

to strengthen families and help kids

Humboldt Gardens—it will dramatically

Stephens Creek Crossing will provide the

succeed in school. Access to job training

improve living conditions and provide

means to transform lives. A Children’s

and resources will help residents find

the support and opportunities needed to

Center will offer classes and support

better employment and increase their

promote stable, successful lives. A Report to the Community

5


In Review

Linking Housing with Work

Ending Homelessness

Increasing Housing Choices

A pilot project started by Home

Bud Clark Commons opened in 2011, a

Changes to the Housing Choice

Forward and its workforce partners

cornerstone of the City and County’s Ten-

Voucher Program (Section 8) encourage

in 2010 helps residents move toward

Year Plan to End Homelessness. This $40

more landlords to participate, increasing

self-sufficiency by providing work

million partnership between the Portland

housing choices for renters. By paying

orientation, skills training, and job

Housing Bureau, Home Forward, Transition

higher rental subsidies in areas with

placement and support. A team

Projects, and Multnomah County integrates

higher housing costs, we expand rental

approach encourages participants

housing, health, and other support services

opportunities to more parts of the

to help each other. Income has risen

for vulnerable community members. It

community. Other landlord incentives

dramatically for those taking part.

encompasses 130 apartments for permanent

include a one-time payment for each

supportive housing, a day resource center,

unit rented in these areas, more flexible

The successful pilot led to a $5.5

and a 90-bed men’s shelter. In its first year, this

lease terms, and a guarantee fund

million U.S. Department of Labor grant

innovative facility met all outcome expectations.

against property damage.

in 2012 to fund a similar program for nearly 500 housing authority

Short Term Rent Assistance (STRA) is another

residents in the Portland metro area.

joint program (Home Forward, Multnomah

Worksystems, Inc. will be the lead, in

County, Portland, and Gresham) to prevent

partnership with Home Forward, three

homelessness. In 2011-12, it helped 5,787

other housing authorities, and two

people find emergency temporary shelter, avoid

other workforce agencies.

eviction, or obtain permanent housing. Over 78 percent of the households that received assistance to keep or find housing still lived there 12 months later, demonstrating how this financial bridge leads to long-term solutions.

6 Home Forward


RESIDENT SPOTLIGHT

Preserving Public Housing Home Forward has completed the work envisioned in the Public Housing Preservation Initiative launched in 2007. This involved replacing units that were inefficient to operate, making $30 million of capital improvements to family housing properties, and increasing the number of available units. The result is a safer, more sustainable public housing supply. We will now focus on the significant capital improvements needed at the 10 high-rise buildings that provide homes for seniors and

Kids from Tamarack Apartments and New Columbia took the ball

people with disabilities.

in their hands by applying for one of Home Forward’s Neighbor-to Neighbor grants, offered to residents who propose communitybuilding projects. Their idea—a new soccer field—was a winner. Now in full swing, the field not only brings neighbors together, but also has support from the Timbers Army, who coach and donate equipment.

A Report to the Community

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RESIDENT SPOTLIGHT

Our Future

TH E N E E D FOR A FFORDA B LE HOU S I NG A L W AY S E X C E E D S T H E S U P P LY.

This is especially true in the current economy. Like the rest of the community, Home Forward must do more with less, now and into the foreseeable future. This means using scarce resources wisely and effectively. Over the last two years, we have given considerable thought to how During years of hard times, Jonathan lived on the streets. “It doesn’t

we can best meet these challenges.

take much to fall down,” he says. “It can happen to anyone.” Then

The result is a strategic operations

he found a home at Bud Clark Commons. Some things are still a

plan that draws on our Moving to

challenge, but he is determined to do well. “This place means the

Work deregulation flexibility and

world to me. I am a happy, happy man.”

defines our commitment to four major goals, each with specific objectives, priority initiatives, and measures of success.

8 Home Forward


Goal 1

Goal 3

We will deploy our resources more intentionally, focusing our

We will strengthen our relationship with the people we serve

priorities and aligning with other support services to have

by increasing mutual accountability and better connecting

greater impact and serve more households.

them to vital community services.

This includes:

This includes:

• Implementing new waiting list preferences and

• Developing a community compact with every

processes for allocating rent assistance

household that defines mutual respect, communication,

• Strengthening our engagement with community partners

learning, and support

• Continuing to support the Ten-Year Plan to

• Implementing projects that support families

End Homelessness • Increasing the number of households served by five percent by 2016

and children • Providing the support needed to help people age at home

Goal 2

Goal 4

We will increase the number of housing units through

We will increase our efficiency, embrace our new identity, and

preservation, development, and acquisition.

transform our organizational structure and culture.

This includes:

This includes:

• By 2016, adding 200 new housing units through

• Completing an organizational assessment and making

acquisition and development

recommended changes

• Increasing the financial and physical stability of existing

• Promoting leadership and staff growth and improving

housing stock

internal communications A Report to the Community

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Financials

Funding Section 8 Rent Assistance

Affiliated Limited Partnerships*

Home Forward

Home Forward Operating Revenue

Assets

Fiscal Year 2013 Budget

$69,150,992

Fiscal Year Ending March 31, 2012 (audited)

March 31, 2012 (interim unaudited)

Cash and Investments

$43,412,066

$21,567,973

Public Housing

9,437,927

Other Assets

169,178,370

4,261,317

Other HUD Grants

6,952,509

Land, Structures & Equipment, net

142,585,772

246,350,806

$ 355,176,208

$ 272,180,096

Total HUD Revenue

85,541,428

Rental Income

14,141,939

State, Local and Other Grants

4,006,402

Other Operating Revenue

5,117,377

Total Operating Revenue

$108,807,146

Total Assets

*Home Forward is the general and managing partner of the 19 properties that constitute the financial data represented. Further financial information associated with these properties can be found in Home Forward’s annual audited financial report on our website.

Households Served

5

HUD Capital Grants

3,508,143

Local Capital Grants

725,703

Other Income

235,799

Total Agency Funding

$113,276,791

4

1 Traditional Rent Assistance 2 Non-Traditional Rent Assistance

15,168 Total Households Served

3

2

1

9,273 597

3 Public Housing

2,595

4 Affordable Housing*

2,189

5 Master Leased/Special Needs Total Households Served

514 15,168

*Does not include 1,034 households that are counted in Traditional Rent Assistance and also live at one of Home Forward’s affordable apartment communities. Data current as of December 2012.

10 Home Forward


RESIDENT SPOTLIGHT

Program Glossary 1 Traditional Rent Assistance: Households pay an affordable portion of their income for rent and their voucher pays the difference. Programs include tenantbased Housing Choice Vouchers (Section 8), vouchers for homeless veterans (VASH), special needs vouchers (Shelter Plus Care), and local project-based vouchers (more than 1,200 vouchers that have been reassigned from the Housing Choice Voucher tenant-based pool and are used by community partners and Home Forward at various apartment communities). Funded by the U.S. Department of Housing and Urban Development. 2 Non-Traditional Rent Assistance: Short- and medium-term help with rent payments and other expenses related to securing and keeping a home. Programs include short-term rent assistance and rent assistance paired with services or support from a community partner. Supported with local, state, and federal funds. 3 Public Housing: Apartment communities operated with funding from the U.S. Department of Housing and Urban Development. Residents pay an affordable percentage of their income toward rent. 4 Affordable Housing: Apartment communities purchased or developed with a variety of funding sources, including tax credits and bonds. Below-market rents are affordable to residents earning between 0 and 80 percent of the area median income. Affordability levels vary by apartment community.

As an unemployed single mom, Jennifer felt her prospects were dim. Then Home Forward and its workforce partners offered a helping hand with career training and placement, and she firmly grasped it. She now works full-time as a certified medical     assistant and is saving to buy a home. “This opportunity was lifechanging for me,“ Jennifer says.

5 Master Leased/Special Needs Housing: Apartment communities, group homes, and shelter beds that primarily serve populations with special needs, including people without a home. Home Forward master leases these properties to providers who operate the real estate and programs at the sites.

A Report to the Community

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After 70 years, Home Forward remains true to the goals we have always championed —

shelter

and support for our neighbors in need. By providing the essentials of a home, we enable individuals and families to move forward in life. Today, we are more committed than ever to serving our community of Multnomah County by promoting

hope, access and the

potential for a better tomorrow.

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homefor ward.org


Home Forward Report to the Community