THE CLUB
Introducing our new
F&B Manager: Tony Pang
An interview with our latest key staff member
Hi Tony, tell us a bit more about yourself. I have over 20 years of experience in the F&B service industry. I started work in 5 star hotels, including Raffles Hotel and the former Westin Stamford/Plaza Hotel, and also premium social and golf clubs like Singapore Island Country Club, Raffles Country Club and Singapore Recreation Club. I graduated from SHATEC in F&B Management and have undergone various specialty courses in my field over the years. I go jogging and cycling at East Coast Parkway, and sometimes meet up with friends for karaoke sessions or dining at good restaurants. You have had a lot of experience in Clubs all over Singapore before coming to the Hollandse Club. What do you find is the most unique thing about the Hollandse Club and its members? Although I have worked at various local Clubs, I find that the Hollandse Club has its unique characteristics, with totally different culture, a unique member profile and a different environment. It’s a family Club for members and their kids. As the new Food & Beverage Manager of the Hollandse Club, you have a big task of running the daily operations and managing a group of dedicated Terrace staff. What are some improvements and objectives you would like to have for the New Year? My main task is to motivate the F&B staff to work as a happy team, setting up standard operating procedures and staff training, so as to be able to meet members expectations and most importantly, to stay variable in the daily F&B operations. I will also look into introducing F&B events, F&B promotions and adding some interesting indoor games at the F&B outlets. I look forward to the cooperation and support from the Members, the Management and staff for the fulfillment of the tasks ahead. Have you noticed any trends with the Hollandse Club members? The trend I noticed was the off peak period during the Christmas and New Year seasons and the patronage was back to normal during the Lunar New Year festive period. What is your favourite choice on the menu, if you had to choose? My favourite choice on the menu is the Tenderloin Steak and the Seafood Hor Fun. I also found the Dutch Bitterballen and Zuurkool a tasty choice.
22 The Hollandse Club www.hollandseclub.org.sg
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