How to ensure you receive your contracts from HMDT Music HMDT Music uses Adobe echosign to send electronic agreements. This helps us to cut down on administration, cut down on paper and preserve the world’s natural resources. However, some email clients see the email@example.com email address as spam. To avoid this, please follow the instructions below. This should resolve issues related to not receiving verification emails and other notifications sent by our system, from the firstname.lastname@example.org email address. This will ensure that you receive your contracts/agreements, as we cannot pay any fees due without a fully executed agreement on file. If your email client is not listed or you still experience issues with receiving our notifications, please contact us or your email provider’s support team, for further assistance. AOL 1. Open an email from email@example.com and click the 'This Is Not Spam' button 2. Click the Mail menu and select Address Book 3. Click the 'Add' button 4. Paste firstname.lastname@example.org in the ‘Other E-Mail’ field 5. Make the "From" address, email@example.com, the Primary E-Mail address by checking the appropriate box 6. Click "Save" Yahoo! 1. If you find email from firstname.lastname@example.org is going to the Yahoo! bulk folder, open it and click "Not Spam" 2. Be sure email@example.com is not in your "Blocked Addresses" list. If firstname.lastname@example.org is in the "Blocked Addresses" list, select it and click "Remove Block" Create a filter: 1. Click on "Mail Options" in the upper right hand corner 2. Select "Filters" (in the bottom left corner) 3. Click "Add" 4. Select the "From header:" rule, and add "contains" and email@example.com 5. Click the "Choose Folder" drop down menu and select "Inbox" 6. Click the Add Filter button Hotmail 1. If you find email from firstname.lastname@example.org in your junk folder, open the email and click "Not Junk" 2. Check to see if email@example.com is on your Blocked Senders list. If firstname.lastname@example.org is on your Hotmail blocked senders list, select it and click the "Remove" button. 3. Open your mailbox and click "Options" in the upper right hand corner 4. Click on "Junk E-mail Protection" 5. Click on "Safe List" 6. Copy and paste email@example.com where it says "Type an address or domain" 7. Click the "Add" button Gmail 1. If you find email from firstname.lastname@example.org in your Gmail spam folder, select it and click the "Not Spam" button 2. Open an email that you have received from us 3. Click on the down arrow next to "Reply": 4. Click "Add EchoSign to Contacts list" Microsoft Outlook 1. In the Tools menu, click Options 2. Click Junk E-mail, on the Preferences tab 3. Click Add, on the Safe Senders tab 4. Enter email@example.com where it says "Add address"
5. Click OK
Thunderbird 1. If you find email from firstname.lastname@example.org in the Junk folder, right-click on the email and click "Mark as Not Junk" 2. Click the Address Book button 3. Highlight the Personal Address Book 4. Click on "New Card" 5. In the "Contact" tab, copy and paste email@example.com in the email box 6. Click "Ok" 7. Whitelist your address book by going to "Tools > Junk Mail Controls" from the drop down menu 8. Update "White Lists" module under "Settings" tab by selecting "Personal Address Book" from the drop down menu, then check the box next to "Do not mark messages as junk mail" 9. Click "Ok" Apple Mail for OS X 1. If email from firstname.lastname@example.org ends up in the junk folder, highlight or open it and click "Not Junk" Create a Rule: 1. Go to Mail > Preferences 2. Go to the Rules tab 3. Select Add Rule 4. Name the rule "EchoSign" 5. Create the rule, defining "If any of the following conditions are met: 'From' 'Contains'" and paste email@example.com 6. Select 'Move message' to mailbox 'Inbox', from the actions 7. Click "OK" Postini You will not need to whitelist EchoSign in Postini unless you find EchoSign emails in the "Junk" area. 1. Log into Postini 2. If you find email from firstname.lastname@example.org in the Junk area, check the box next to the email 3. Click "Deliver Selected" at the top of the Junk screen 4. Click the "Approve Sender" check box next to the email from email@example.com 5. Click the "Approve Selected Senders" button
Published on Jan 9, 2014