!"#$%&'()*==

!"#$%&'

!" KKKKKKKKKKKKKKKKKKKKKKKKKKKKKK O

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK Q !"#$%$&'()*+,-.== !" KKKKKKKKKKKKKKKKKKKKKKK R !"#$%&'()*== !"#$%&'( KKKKKKKKKKKKKKKKKK NV

!" OMMRJOMMS

MRLMS !"#$%&'()== !"KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK PP OMMSJOMMV ! KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK PU MRJMS !"# L ! áK=== !"#$ KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK QM ááK== !"# KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK QO áááK= !"#$%&' KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK QP áîK= !""#$%&'()* KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK QQ !"#$% KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK QR MRJMS !"# KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK QS MRJMS !"#$%&'( KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK RQ !" !#$ KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK RR !"#$%& KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK RS

!"#$% KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK RT

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK RU KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK RV

!"#$%$&'()* KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK SM

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%&' ()*

!"#$%$&'()*+,$--.T !"#$ P !"#$%&'()*+,-. &/012345(6 !" !"#$%$&'()*++, ! T !"#$%&%&' !"#$%$&'()* +,-!./0"1234567 !""#$%&'()*+,&-./01+23456789: !"#$ !"# !"#$%&'()*+% !"#$%& OMMP !"#$%&'()*+,-./01234 OMMR !"#$%&'()*+,-./0123456 !"#$%&'()*+,-./012345.6789 !"#$OMMR !"#$SOQ !"#$%&' !"#$%&'()#*+,-$./#0123456789 !"#$%&'()*+,-./0123456789:;<( !"#$%&'() !"#$%&'()*+,-./012.'345678(*59:;<=>?@AB !"#$%&'()*+,&-./ !"#$ !%& !"#$%&'() !"#$%&'!(

!"#$%&'()*+,-./0123456789:;8<!9=>?

?= !"#$%&'()*+,-./'01234567891:5;<=>(?@1A !"#$%&'()*+,-.-./0123 !"#$%&'()*+,-./0&'123%45.6789:;<=>.?%@A !"#$% &'( !"#$ !%&%$'(? !"# !#$%&'()*+,-. !"#$%&' !"#$%&'()* !"#$$%%#&'()*+,-./012 !"#$%&'()*+'(, -./+0 !"#$#!%&'()*+ = !

!"#$%&%'()*+,-./ !"#$%&'()*+

!"#$%$&'(

!"#$%&'( OMMRJOMMS

= !"#$%&'()*+,-./0123+ !"#$%&'45(67+89:;<(= !"#$%&'()!" *+,-./0123456%789:;78<= "># !"#$%$&'()*OMMP !"#$%&'()* +,-./01('2345 OMMQ NN !"#$%&'()* !"= !"#$%&' !"#$%&' OMMS !"#$%&'()*+,-./'$%012!"3456789:;< !"#$%&'()*+,-./012345678-9:;<=>!?@*ABC !"#$%&'()*+,-./0123456#789:&9:#;<=>?@ABCD !"#$%&'()*+,-./0123456789$:;5<=789>?@ABCD !"#$%&'()*+,-./!01 !"#$%&'()*+,-./ 01)23456789:;<=!">?@ A !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIH !"#$%&'()*+,-./012'34567895:;'<;=>5? !@AB* !"#$%&'()*"+,-./-0123 !"#$%&'()*+,-./0123456!"(789:;<+=:>?@AB !"#$%&'()*+,-

!"#$#%&'()* + ,

!"#$%&$'(

= !"#$%& ! ! !"#$%&'()*+,-./-01-234 !"#$%&'()%&*+,-./01234567809:;<=>?@&A<B!<&C !"#$%&' ()*+,-tÜ~í=ëÜçìäÇ=f=Çç\ !"eçï=Çç=f=Çç\ !" !"#$%&'()*+,!-./ !"#$%&"'()*+,-#./tÜ~í= ïÉ= éêÉëÉåíäó= ~êÉ\ !"#$%& tÜ~í=ïÉ=ï~åí=íç=ÄÉ\ !"#$%&'()*+,$-.*/"012345*67$8+9 !"#$%&'()*+,-./01023 !"#$%&!'()*+,-./0123 !"#$%&'()lêÖ~åáò~íáçå=aÉîÉäçéãÉåí ! "#$%&'(#")*+ !"#$%!&'()*+,-./0123456+,278!9:!;<=>/?@A2B !"#$%&bÑÑÉÅíáîÉåÉëë bÑÑáÅáÉåÅó !"#$%&'()*+,-. !"#$%&'#()*+,-./0123456789:;<=>?+@A,BC$DEFG !"#$%&'()*+,-./0123píê~íÉÖó píêìÅíìêÉ póëíÉã !"#$%&'pÜ~êÉÇ=s~äìÉë oÉä~íáçåëÜáéë !"#$%t~óë=çÑ=qÜáåâáåÖ ~åÇ=_ÉÜ~îáåÖ !"#$%&'()*+,-.$/01234 !"#$%&'()*+#,- ./012 3456789:;<=5>?@A12<B !"#$%&'()*+,-./012!34567'((89:;:!&<(8=> !"#$%&'()*+,-./0&12'(345/+6&78!9:;<)=>?@12$ !"#$%&'^Åíáçå=oÉëÉ~êÅÜ !"#$%&'()*+#,=iÉïáå=NVQS råÑêÉÉòáåÖ jçîáåÖ oÉÑêÉÉòáåÖ !"#$%&'()*+,-!./0 !"#$%&'()*!"#+,-# póåÅÜêçåçìë !"kçåJäáåÉ~ê fåíÉêïçîÉå !"#$%$&'()*+,-./01+2345)6789+:;0<==hÉããáë=~åÇ jÅq~ÖÖ~êí=NVUU !"#$%&'()*+,-./012 34567mä~ååáåÖ ^Åíáçå lÄëÉêî~íáçå oÉÑäÉÅíáçå !"`óÅäáÅ=mêçÅÉëë !"# !"#$%&'()*+',)-+./012345

!"#$%&$'()*+,-./$01$2.$345672.$89:;<2,=> !"#$%#&! !"# !"#$%&'()*+,-./0123456789( !"#$%&'()kçåJÖçîÉêåãÉåí~ä=lêÖ~åáò~íáçå =OMMM NO P !"#$%& OR !"#$%&'( NO U !"#$$% !"#OS !"#$%&'()*+,-./012345678'9)*:;<=,>? !"#$%&'()*+(,-./01234%56789 5

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%&'()*+,,*-./0'12 !" NVJOM !"#$%&'()*+,-.(/012345,6"78)9: t~êêÉå=OMMOI=ééKOUOJOUP

!"#$%&'()*+,-./012"%3"45 !"#$%&'()*íç éêçé~Ö~íÉ=íÜÉ=dçëéÉä=~åÇ=íç=éêçãçíÉ=íÜÉ=Ñ~áíÜ=çÑ=`Üêáëíá~åáíó !"#$%&'()*+,-.* NVTS éKO

OKN

!"#$%&'()*+,-.

!"#$%&'()*+',-./0#)*123456,789:;<=>?,@AB< !"#$%&'()*+,-./012345$6789:;!<=>?@ABCDEFG !"#$%&'()*+,-./01#234567789:;<$%#=>2 4?@ABC !"#$%&'()*+,-./012*3456*7893:;-<3=>*9?-@6AB !"#$%&'()*+,-./01234 5#(6789:;<(2=>?@AB#+CD !"#$%&'()*+,-./0123456 '78 9:;<#=>%?@ABCDEF !"#$%&'()*+,-./0123456*789::;<=&> !"#$%&'()*+,-./012'(3456"789:;)<=> ! !"#$%&'()*+,-./012345367389:(;<=+>?'( @ABC( !"#$%&'()*!+,-./01 ! ! !"#$%&'( )* ! ! !"#$%&'()*+,-= ! OMMM éKOMS !"#$%&'()*+, !-./01"#2,345(6789::;<=>?/@A !"#$%&'()*+,-./012345675789-:;<4=>?@ABC9DE !"#$%&'(bÑÑÉÅíáîÉ=qÉ~ã

OKO

!"#$

!"# PMJPJOMMN !"#iìãé=pìã=dê~åí=`çêéçê~íÉ=dçîÉêå~åÅÉ !" iìãé=pìã=dê~åí= !"#$%&'()*kdl !"#$%&'()*+ !"#$%!&'()*+#,-./0123456789:;<=>/?-@AB"#7CD pÜ~êÉÇ=s~äìÉë !"píê~íÉÖó !"iÉ~ÇÉêëÜáé=píóäÉ !"píêìÅíìêÉ !póëíÉã pí~ÑÑ !"pâáää !"#$%&'( !"#PMJUJOMMN !"#mçëáíáçåáåÖ=pta=Ñçê=dêÉ~íÉê=`Ü~ääÉåÖÉëW=fãéäÉãÉåí~íáçå=ïáíÜ ÉÑÑÉÅíáîÉ=Ñêçã=N=pÉéíÉãÄÉê=OMMN !"#$%&'()*+,-./0123&45678.9 !"#$% !"# NUJNMJOMMN !"#$%&'(=pìêîÉó=çÑ=_ç~êÇë=çÑ=aáêÉÅíçêë=çÑ=kçåJ ÖçîÉêåãÉåí~ä=lêÖ~åáò~íáçåë !"#$%&'()*+,-./dçîÉêå~åÅÉ=`~é~Äáäáíó !"#$%&'(

OKP

OMMN !"#$%&OMMMJOMMN !"#$%&'%()*+,-./012345 !"#$%&' båÜ~åÅÉÇ=mêçÇìÅíáîáíó=mêçÖê~ã RB !"#$%&'ipd pÉêîáÅÉ ~åÇ=cìåÇáåÖ=^ÖêÉÉãÉåí=pc^ !"#$%&'()*+,-./0123456789:; 6

!"#$%&'()*+, -./0123456789:;<$=>*ipd !"#$ !"#$%&'()*+,-./0123456789:;<=>?@AB!"C()DEFG !"#$%&'()*+,-./01*2345%26$27*!89*:;<=% ! !"##$%&'()*+,##$-./01 !"#$%&'()*+, !"#$%&'()*+,-./0123456789:;*<=>?@ABCDEFG !"#$%&'( )*+,-./012)3456 789:;<=>? 5@ABCDE !"#$"%&'()*+,-.$/0120'345 !"#$%&'()*+,PM !"#$%&'()*+,$%-./0*1234 !"#$%&'()*$+,-./0123$45678/09:;<=>?@A$"#)BC !"#$%&'()*+,

= PKN

!"#$%&'()*+,

#$tÜÉêÉ=~êÉ=ïÉ=åçï\

PKNKN !" !"#$%&'( TM !"#$%&'()*+,-.#/012345-/67 f`^`UM !"#$%&'()*+%"UQ !"#$%&'()*+,-./012 !VT !"#$%&'()*+,-./0/123456789%9:;<=>?@AB !"#$%&VO !"bÑÑáÅáÉåÅó=råáí !"#$%&'VT !"#$%&'() !"#$%&%'()*+,-.%&%/)012345675895:;<=>?@AB

PKNKO !"#$% !""#$%&'()* !"OMMN !"#$%&'()*+,-./012 = !"#$% !"#$%&'(#)*+,-./0= !"#$%&'()*+ !"#$%&'()*+,-./0 !"#$% OMMN éKP !"#$%&'()* !"#$%&'()*+,-./0123456 !"#$%&'()*+,-./012 !"#$% !"#$% OMMN éKS OMMO !"#$%&'()*+,-.&/01234!56789&:;4<=89> !"#$%&%'()*+,-./0123456789$:; <=>6?@AB6CD/ !"#$%&'()*+,-.)*/01234567$1289:;5<=>?@AB !"#$%&'()*+,-./ !"#$% OMMO éKQ

PKNKP !"#$%& NVVV ! oÉîáÉï=çÑ=tÉäÑ~êÉ=pìÄîÉåíáçå=mçäáÅó=NVVV= !"# NVVV !"#$% !"#$%&'()*+,-.#/012#3456789:;4<=> !"iìãé pìã=dê~åí !"# pÉêîáÅÉ=mÉêÑçêã~åÅÉ=jçåáíçêáåÖ=póëíÉãpmjp OMMMNON !"##$%&'()*NVVV=vÉ~êJbåÇ=mêÉëë=`çåÑÉêÉåÅÉ=çå=pçÅá~ä=tÉäÑ~êÉ !"#NVVV !"#$%&'()'*$%+&,NVVOLNVVP !T !"#$% NVVVLOMMM OVKN !"#$%&'() *+,-./0123456789:;<=>? !"#$% !"# !"#$%&'( 7

!"#$%$&'(

!"#$%&'( OMMRJOMMS

OMMM O NM !"#$%&'()*+,-pçÅá~ä=tÉäÑ~êÉ=oÉÑçêãW=mêçéçëÉÇ=iìãé=pìã cìåÇáåÖ=m~Åâ~ÖÉipdpmjp !"#$%&'()*+,-./012345'ORB !"#$%&'()*+,-./0 1123456789.:;+<=>?

PKNKQ !"#$% !"#$%&'()*SM !"#$%&'()*+,-./0123456789 !"#$%&'()*(+,-./012SSST !"#$%&'()*+,-. !"#$%&'()*+,-./012345vçìíÜ=`ÉåíêÉ !"#$%&'() !"#$%&$'()*+,-./012343567 NVTV pçÅá~ä=tÉäÑ~êÉ=áåíç=íÜÉ NVUMë= !"# NVTV !"#$%&'()*+'(,-./0123'456789:; !"#$%&'()*+,-./0!123NVVQoÉéçêí=çå=oÉîáÉï=çÑ=`ÜáäÇêÉå=~åÇ=vçìíÜ `ÉåíêÉ=pÉêîáÅÉ= !"# NVVQ !"#$%&'()*+,-./0123456789: !"#$%&'!()*+,-./0123456789:;<=>?&@ABCDEF fåíÉÖê~íÉÇ=qÉ~ã !"#$%&'()*+,-.()/01-.()2 NVVU !"#$ qÜÉ=cáîÉJóÉ~ê=mä~å=Ñçê=pçÅá~ä=tÉäÑ~êÉ=aÉé~êíãÉåí= !"# NVVU !"#$%&'()* !"#$%&'()* +,-./!0123456789:; <=>?@A B

PKO

!"#tÜÉêÉ=ÇáÇ=ïÉ=ÅçãÉ=Ñêçã\

PKOKN !"#$%&'() !"#pïÉÇáëÜ=^ääá~åÅÉ=jáëëáçå !"#$%&'()*+,-./012345 !"#$%&#'($)*+,-./#0123456789:;#<== !"#$%& !"#$%&'()'*+',-./'01&'23456789!:;<= !"#$% !"#$%&'()*+,- OMMQJOMMR éKT ! NVSS !"#$%&'() !"#$%&'()*+,-./0 !"#$% !"#$%&'()*+ NVTM !"#$!%&'()*+,-./$0$*123*+ !"#$%&'()*+,-./01 !"#$%&'()* OMMR éKQ !"#$%&'()*+,-./01234501 !"#$ %&'()*'(+,-./012345678 !"#$%&'()*+,-./0123456789:; !< !"#$%&'()*(+,-.'/012e~êãçåó !" !"#$%&'()*+,-./01234./012"#$%56 !"#$%&'()*+,-./0123&456789:;<= !"#$%&'(!) *$+,-./!0 NVTS NM N !"#$% &'()*+,-./01234567801#$9 !"#$%&'()*+,-./012./34jÉãçê~åÇìã ~åÇ=^êíáÅäÉë=çÑ=^ëëçÅá~íáçå=çÑ=`ÜáåÉëÉ=bî~åÖÉäáÅ~ä=wáçå=`ÜìêÅÜ=iáãáíÉÇ= !"#$%&'( ~ !"#$%&'(`ÜáåÉëÉ=bî~åÖÉäáÅ~ä=wáçå=`ÜìêÅÜ= !"#$%&'==qëò=t~å pÜ~å=wáçå=vçìíÜ=`ÉåíêÉ= !"#$%&'()= !"#$% Ä !"#$%&'()*

PKOKO !"#$%&'()*+, !"#$%&'()*+,-.%&/01NQOQ !"#$%& !"#$%&'()*+,-./0123456789:2$%&';<= !"#$%&'()*+%&NVTMJNVVO !"#$%&'() NVVPJNVVT !"#$%&'()*+,-NVVUJOMMN

PKOKOKN !"#$NVTMJNVVO NVSSNVST !"#$%&'()*+,-./0123456 !"#$%&'()*+,-./012345 PKNKQ !"#$ !"#$%&'" NVTM !"#$% NM !"#$% NVUM !"#$%&'()*+,NVTV !"#$%&'()*pçÅá~ä=tÉäÑ~êÉ áåíç=íÜÉ=NVUMë= !"#=NVTV !"#$%&'()%&*+,-./ !"#$%&' ()*+,-. !"#NVVM !"#$%&'()*+,#-./012'3456789:;<= !"#$%&'()`Cv`

PKOKOKO !"#$%&'()*NVVPJNVVT ! NVVP !"#$%&'()*+,-./M OQ !"#$% NPSIUMM !"# NMVIPMM !"#$%&'()*+,-./ VRB !"#$%&'()*+, !"#$%&'()*+,-.%/012345678!"9:;<=>?@ABCDEFG: !"#$%&'()*+,-"#./012 !"#$%&'()*+,,-./01!234)56!789:;<=NVVPINVVQI NVVR !"#NVVSI=NVVT !"#NVVU !"#$%&'()*+,-./0 !"#$%&'()*+,-./0123456789:/;<,=">?@.ABCDEFG !"#$%&v` !"#$%&'()*`Cv` !"#$%&'()*+, !"#$%&'"()*+,-./0123 456NVVT !"#$%&'()*+ !"#$%&'()cìääJÑäÉÇÖÉÇ=`Cv` !"#$%&'()*+,-./0123 !"#$%&'()*+,-./01234 !"#$%&' !"# !"#$ !"#$%&'()*+,-./01)234 !"#$%&'()*+,-./012345 !"#$%&'() !)*+,-./0 !"#$%&'()*+,-.'(/012 !"#$%&'()*+,-../01234 !"#$%&' ()*+,-./+01 !"#$%&'()*+,-./0123

!"#$%$&'(

!"#$%&'( OMMRJOMMS

NVVQ oÉéçêí=çå=oÉîáÉï=çÑ=`ÜáäÇêÉå=~åÇ=vçìíÜ=`ÉåíêÉ=pÉêîáÅÉ !"# NVVQ ! !"#$%&'()*+fåíÉÖê~íÉÇ=^ééêç~ÅÜ !"#$%&'()*+,-./01 !"#$%&'()`Cv`=pÉêîáÅÉ !"lìíêÉ~ÅÜ=pçÅá~ä=tçêâ !"pÅÜççä pçÅá~ä=tçêâ !"#$%&'()bÑÑÉÅíáîÉåÉëë ! PKOKOKP !"#$%&'()*+,-NVVU !"# NVVU !"#$!%&'()*+,-./012 !"iìãé= pìã dê~åí !"#$%&'()*+fåíÉÖê~íÉÇ=qÉ~ã cp^ !"#$%&'()*+, !"#$%&'()*+,-.OMMN !"#$%&'( !"#$%&'()* !"#$%&&'()*+,-./%01)*234567%89:;0<=>?@ABCDE !"#$%&'(#)*+,-./0&12345678954:;<=!>)?@A*BC9 !"#$%%&'()*+,-./012 !"#$%&'(%)* OMMN éKO ! !"#$%&'(ipd !"#$%&'()*+,-#./01234256789:; !"#= !"#$%&'(%)* OMMN éKOR !"#$%&'(#$%&')*#+,-)* ./0123456789+,-:;<= !"#$%$&'( )*+,-./ 012*3456789:;<

!"#$%&'

!"#$%&'()*+ OMMN !"#$%&'()'*+,-./0

!"#$%&'

! !"#$%&'()*+,-./0123456789:;<=,>?@ABCD = !"#$%&'()*+,!"#-./0123)4567&8 OWNS !"# !"#$%&'()*+*,-.// !"#$%& !'("#) SWNO !"#$%&'()* !"+ ,- !.= !"#$%&'()*!+,-./012 !"#$= !"#$%&'(%)* OMMN éKS

!"#$

! !"#$%&'()*+,-./01/23456789:;<,=>?@ABC !!"#$%&'()*+,-.'/01 !"#$% !"#$% !"# !"#$%&'()*+,-./01 !"#$%&'(%)*OMMNéKR !"#$ !"#$%&'()*+',-./01234 !" !"#$%&' !"#$%& !" OMMN éKT !jìíì~ä=qêìëí !"#$%&'(oÉ~ÇáåÉëë !"#$%&'() OMMO !"#$%&'()*+,-./0OMMO !"#$%&'()* !"#$%& !"#$%&'()*!"+,-./0123456789:;7<=>?@AB CD> !"#$%&'()*+,-."/0123456789:;<=><?@!ABBCDEFG !"#$%&'()*+,-./

OMMO N NM !"#$%&' fåîáí~íáçå=Ñçê=pìÄãáëëáçå=çÑ=^ééäáÅ~íáçå=íç=Ñçêã

fåíÉÖê~íÉÇ=qÉ~ãë=çÑ=vçìåÖ=mÉçéäÉ=pÉêîáÅÉOMMN NO ON !"# !"#$%&'( !"#$%&'()*+,-./01234567)89:;<=>?@ABCD)EFG*H !"#$%&'()*+,-./0123456789:;<=>?@ABCDE1FGHI$ !"#$%&'()*+,-./0123456789:;<= OMMOPNQ !"#"$%&'()*+,-./01#'(23456789:6 !"#$%&'()*+,-. !/0'()12*+,3456 ipd !"#$% !"#$%&'()*+ !"#$%&'()*+,-'./01*+23456789' !"#$%&'()*+,-.'/01234564789:;<647=>(8?@ABCD !"#$%&'()*+,-./0123456789:;<=>?@ABCDE0FG?H0 !"#$%&'()*+,$-.!"/0123456789:;<=>!$?%@/-.AB ! OMMORT !"#$%bñéÉÇáíáåÖ=cçêã~íáçå=çÑ fåíÉÖê~íÉÇ=qÉ~ãë=fqë=~åÇ=oÉëíêìÅíìêáåÖ=çÑ=lìíêÉ~ÅÜáåÖ=pçÅá~ä tçêâ=qÉ~ãë=Ñçê=cçêã~íáçå=çÑ=aáëíêáÅí=vçìíÜ=lìíêÉ~ÅÜáåÖ=pçÅá~ä=tçêâ qÉ~ãë=vlqë !"#$%& OMMPLMQ !"#$%& !"#$%&'()*+,-./0123= !"#$ !"# OMMO éKNV !"#$%&'()*+

!"#$%&'

mä~ååáåÖW=tÜ~í=ëÜçìäÇ=ïÉ=Çç\ OMMO TV !"#$%&'()*+,-./01(0123= !"#$%&'( = !"#$OMMO !"#$%&'()*+,-./0123456789:;<= ! !" !"#$ !" !"#$ !" !" !" !"#$ !" !"#$%&'(()*+,-./01 !" !"#$% !" !"#$%&'()*+,-./0123456)789bÑÑÉÅíáîÉ=_ç~êÇ !"#$%&'bÑÑÉÅíáîÉ=kçåéêçÑáíë !"#$%#&'()*+,-./012345 !"#$%&'()*+)"#$,-./0=qÜÉ=eáÖÜ=mÉêÑçêã~åÅÉ=_ç~êÇW=mêáåÅáéäÉë=çÑ kçåéêçÑáí=lêÖ~åáò~íáçå=dçîÉêå~åÅÉ=mçáåíÉê=C=lêäáâçÑÑI=OMMO= !"#$%&'() *+,! !"#$%&'()*+,-./01*2-34 !56789:;<=>?@A1>?9 !"#$%^Åíáçå

!"#$%&'()*

! "#$%&'()*+,-./0123456-237 !"#$%&NISMM !"#$%&'()*+pìÄJÄ~ëÉ !"#$%&'()*+,-./0-.1'234 56789 !"#$%&'()*+,-./012"345,-6 !"#$ !%&'

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%&'()*+,

!"#$%&'()*+, -./012$34 5678/9:$;<=>?6@A !"tÜó=ïÉ=Éñáëí\ !"#$%&'(%)*=OMMQ éKO !"#$%&'() !"#$%&'"#$()*+,-./01('"23456.789:;<=>?@A=, !"#$%&'()*+,-."/0 !12&"34 ! NVUT éKOQ !" !"#$%&'pí~âÉÜçäÇÉêë !"#$%&'()*+,-./01234/5678 !"#$%&'()*+,-./0123456

!"#$%&'()*+(,-./0

!"#$%&'()*+,-.)/01234"56789:;<=>?@ABCDE !"#$%&'()*+,"-.)*/01&23pìëí~áå~Äáäáíó !"#$%&' !"#$%&'()*+,-./01 !"#$%&'()* `bl !"#$%& !"#$%&

!"#$%&'()*+,-./0123

OMMR !"#$%&'()*+,-./01!23456789 !"#$%&'()*+,-./0123456789:;<= !"#$%&'()*+,-./0bÑÑÉÅíáîÉåÉëë !"#$ !bÑÑáÅáÉåÅó !"#$%&'()$%*+,-)$%./01 !"#$%&'()*+,!-./0*-.12*3456*78 !"#$#%!&'()*+,-./0)123/456%789: !"#$%&'()=OMMO OMMP OMMQ =OMMR !"#$% !"#$%!&'()*+!,-./012!34()5+!,-.( !"#$

!"#OMMP OMMS !"#$%&'()*+,-. /012345678 !"#$%&'()*+,"#$%-

SKN

!"#$lìíÅçãÉë=áå=íÜÉ=çêÖ~åáò~íáçå

SKNKN !"kÉï=lêÖ~åáò~íáçå=jáëëáçå SKNKNKN !"# !"#$%&'() ^ !"#$= !"#$!%& !"#$%& !"#$ %&'()*+, !"#$%&'()*+,-. _ !"#$%&'(= !"#$%&'()*+,+*+ !" !"#$ !"#$%&$'&()= !"#$ !"#$% !"#$%&'(%)*=OMMOI=éKPI=éKNU !"#$%&'(%)* OMMPI=éKSI=éKOQI=éKOT !"#$%&'$() OMMQI=éKPI=éKORI=éKOT !"#$%&'(%)*=OMMRI=éKOM !"#"$%&=OMMRJOMMU= !"

SKNKNKO !"#$%&'()*+,-./ !"#$%&'()*+,-.+/0OMMO OMMP OMMQ OMMR !"#$%& !"#$%&'()*+,-./012345#6789$:;<=>?@ !"#$%&'()*OMMP U PN !"#$%& L !"#$%&'()*ULOMMP NOLOMMP !"#$%&'"()*+,-./012334)56789:OMMQ U !"#$$%&'()*+',-.OMMR N !"#$%&'()*+,-)./0%&12 ! !"

SKNKNKP !"#pí~âÉÜçäÇÉêë !"#

OMMP Q OU !"#$%&'())*+,-./01234/567 OMMPUPN !"#$%&'()*+,-./0)123456789:;<=>?@AB OMMP V T !"#$%&'()*+,-./0123456789:;<=>.?@5 !"#$%&'()*+,-./0"#1 !"# OMMQ O U !"#$%&'()*+,-.)/0123456789: !"# OMMQSOT !"#$%&'( !"# RWORJPQ !""#$%&'()* OMMQ U OO !"#$%&'( )*+,-./!"01234 !"#5067 OMMQ NN T !"#$%&'( !"#$%&'()*+,-. !""#$% !

SKNKNKQ= !"#$%&'()*oÉëíçê~íáîÉ=gìëíáÅÉ !"#$%&

!"# OMMQ S O !"#$%&'()*+,-./01'(23456 !"#$%&'()*OMMQNMON !"#$%&'(!)* !" #$%

!"#$%$&'(

!"#$%&'( OMMRJOMMS

SKNKO ! SKNKOKN !"# SKNKOKNKN=== !"# !"#$%&'()*+,-./01234 ! L QLOMMR=J=PLOMMS QLOMMQ=J=PLOMMR QLOMMP=J=PLOMMQ QLOMMO=J=PLOMMP QLOMMN=J=PLOMMO QLOMMM=J=PLOMMN QLNVVV=J=PLOMMM S=J=NQ NR==J=OQ OR ! !

NPUR QSO RV NNV OMOR NIQMM NQRB

NIMTT QOO OV NUN NITMV NIQMM NOPB

NINTV OUR PQ ORS NITRQ NIQMM NORB

NINQO SRO TT PMS OINTT NIQMM NRSB

NINOP PNS PT OSO NITPO NIMMM NTPB

NIPMP QOV NNM PUO OIOOQ NIMMM OOOB

VMR PUO VO NRR NIRPT NIMMM NRQB

SKNKOKNKN=== !"#$% !"#$%&'()*+,-./0123456 ! L ! QLOMMR=J=PLOMMS QLOMMQ=J=PLOMMR QLOMMP=J=PLOMMQ QLOMMO=J=PLOMMP QLOMMN=J=PLOMMO QLOMMM=J=PLOMMN QLNVVV=J=PLOMMM

!" !" !" !" ! !

NQVS QON NIQSQ RVO PVTP OIOQM NTTB

NIPTR RSV NIQRN QTP PIUSU OIOQM NTPB

NIOUN RPU NIQNM POO PIRRN OIOQM NRVB

OTR RVQ URS QNS OINQN TMM PMRB

POTKR POS TMQ RVP NIVRM TMM OTVB

NRU OQN RVQ OUV NIOUO TMM NUPB

OUQ TSR PRU OQQ NISRN TMM OPSB

SKNKOKO==== ! SKNKOKOKN=== !"# !"#$%&'()*+,-./01OMMMLMNOMMQLMR !"#$%&'()* !"

SKNKOKOKO=== !"#$%&'()*+,-./0123456 !"#$%&'()*+,-./012345&kçåJëìÄîÉåíÉÇ !"#$% OMMP !"#$%&'()*+,-./0123,+456789:;<=>?@ABC !"

SKNKOKOKP=== !"#$%&'()*+,-.'/012"#3456789:;<=>?@ !"#$%&'()*+,-.'/012"# !"#$%&'()*+,!"-./ OMMR !"#$%&'()*+,-./0123456789:;<=

SKNKOKOKQ=== ! !"# OMMR N OV !"#$%&'(%) ! !"# OMMS N ON !"#$%&'()&* SKNKOKP !

SKNKOKPKN=== !"#iìãé=pìã=dê~åí !"#$%&'()*+,-.OMMONNPM !"#$%& !"# iìãé=pìã dê~åí !"#$%&'()*+,-./01234,56789:;<=60>?@A=6 !"#$%&'()*

SKNKOKPKO==== !"#$%&'fåíÉÖê~íÉÇ=qÉ~ã !OMMO !"#$%&'()*+,-./*+0123456789:;!"#$< !"#$%&'()*+,-./0123&4 OMMP Q N !"#$%&'()*+, !"#$%&'()* NISMM !"#$pìÄJÄ~ëÉ !"#$%&'()*+

SKNKOKPKP=== !"#$kçåJëìÄîÉåíÉÇ ! OMMM !"#$%&'()*kçåJëìÄîÉåíÉÇ !"#$%&'OMMO T !" UMM !"#$%&'( SKNKOKOKO !"#$%&'() OMMP !"# !"#$ OIUMM !"#$%&'()*+,-./012345678)*&9 OMMQ !"# !"#$%&'()*+,- !"#$%&'()*+ SKNKOKOKP OMMR T !"#$%

SKNKOKPKQ=== !"#$%&'()*+, !"#$%OMMQLMR !"#$%&'()*+, !"#$% !"#$%& !"#$%&'()*+,-./0)1234)567"89:;<=>"89:?@OMMR R !"#$%& !"#$%&'()*+, !"#$%&'()*+,-./012 !"#$%

SKNKP !fåÑê~ëíêìÅíìêÉ SKNKPKN !"#$%&' !"# OMMP Q N !"#$%&'()(*+,-./0123456*+789 !"#$%&'()*+,-./0!"1234567 !"#$%&'(%)* OMMP éKOO !"#$%&'()*+,- ./012 !=`Ü~åÖÉ=iÉ~ÇÉê !"#$%&'()*+,-./0.123()45678 !"#$%&'()*+,-./0123456 !"=bÑÑÉÅíáîÉ=pìééçêíÉê !"#$%&'()*$+,-./0+123045 !"#$%&'()*+,-./0 123 !"#$%&'()*+,-&.*,/0 !"#=bÑÑáÅáÉåí=j~å~ÖÉê !"#$%&'()*+,-./01234$567 SKNKO

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!=jçÇÉä=iÉ~êåÉê

!"#$%&'()*+,-./012345 ! !!"#$%&'()*+OMMQ !"#$%&'() !"#$%&'()*+,-./012345678)* !"#$%&'()*+,-./0123456789:

SKNKPKO !"#$%&'_~ä~åÅÉÇ=pÅçêÉÅ~êÇ=ã~å~ÖÉãÉåí=ëóëíÉã !"_~ä~åÅÉÇ=pÅçêÉÅ~êÇ !"#$%&'()*+,-./0123456789 !"#$%&'()*+,-./0bñÉÅìí~ÄäÉ !jÉ~ëìê~ÄäÉ !"#$% !"#$%&'()*+,-./01234567$89:;<3=>/?@ABCDEFGH !"!#$%&'()*+,-./012+1345678(97:;<

SKNKPKP !"oKbK^KiK OMMP !"#$%&'()*#+,-.!/01=oKbK^KiK oÉÅçåÅáäá~íáçå= ! bÑÑÉÅíáîÉåÉëë=~åÇ=bÑÑáÅáÉåÅó= !"# ^ÅíáçåJlêáÉåíÉÇ= !"# iÉ~êåáåÖ !

!"#$%&'()*+",- ./%012 !"#$%&'()*+,-./-0123456 !"#$%&'()*+,-./01 !"# $%&'()*+,-./01#23 !"#$%&'()*#+,-

!"#$%&'(%)* OMMQI=éKQ

SKNKPKQ !"# !"#$%&'()*+,-./0123456&789:;<=>?@A:;<BC<< !"#$%& !"#'('()*+ !",'-$%&./0123456789-:; !"#$%&'()*+,-./0123456789:;<=>?@

SKNKPKR ! SKNKPKRKN=== !"#$ !"#$%&'()*+,-.,/01234567869:;<=&>6?@AB)2 RMM !"#$%&'()*+,-./0123456OMMOOMMQ !"#$%&'() !"#$%&'()*+,-.-/0123 !"#$456789:;< !" !"#$%&'()*+,-./+0123456789:; <=>?@ABCDEOMMQ !"#$%&'(#)**+,-./01$23456789:;<=>?@ABCDEFGH !"# !"#$%&'()*+,-./012345!"#6789:;<=3>?!"#@AB ! !"#$%&'()*+,-./01234567!"8,9(:;<=>?@( !"#$%

SKNKPKRKO=== ! !"#$%&'()*+ !"# !"#$%&'()*+, OMMO !"#$%& !"#$%&'()*+ !"#$%&

SKO

OMMP !"#$%&'()*+,-./012345 OMMP !"#$%&'()*+,OMMPOMMQOMMR !"#$%&'()*+,-)./0123456*789:;<=#> OMMQ !"#$%&'#()*+,-./$0123456789:;<=> OMMQ !"#$%&'()*+,-./ OMMR !"#$%&'()*+,-./

SKOKN

!"#$%&'lìíÅçãÉë=áå=íÜÉ=ÖçîÉêåáåÖ=Äç~êÇ !"#$

OMMO ! OMMS !"#$%&'(!)*(+,-./0123456789:; !"#$%&'()*+,-./0'/12345678,9:;<=,>?4@ABCADE !"# = !"#$%&'( !"#$%&'()*+,-

SKOKO

!"#NVVU !"#$%&'()*+,-./&01234$567&89:;<= OMMQ !"# OMMR !"#$%&'()*+,-./0123456789:;< !"#$%&'"()*+,

SKOKP

!"#$%&fåÑê~ëíêìÅíìêÉ

SKOKPKN ! !"#$%&' SKNKPKN !!"#$%&'()*"+,-&./0123*! !"#$%&'()*+,-./!012

SKOKPKO !"#$%!&'() !"#$%&'()*+,-)./01+2345678!9&:;<=<>?@A2BC !"#$%&'()*+,-./01234 35-46789:;<= >?8@5A-BC

SKOKQ !"#$%&&'()*+`Ü~åÖÉ=^ÖÉåí

!"#$%&'()*+,-.',/0123456789 !"#$%&'()* !"#$% !"#$%&'( !" !"#$ !"#^Åíáçå=oÉëÉ~êÅÜ !"#$%&mä~ååáåÖ !"#^Åíáçå=~åÇ lÄëÉêî~íáçå !"#oÉÑäÉÅíáçå=~åÇ=iÉ~êåáåÖ !oÉJéä~ååáåÖ !"# !"#$%

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$NVTSK=

!"#$%&'()*+,-)*./K

!"#$OMMN K=

!"#$%&'$()K

!"#$OMMO K=

!"#$%&'$()K

!"#$OMMP K=

!"#$%&'$()K

!"#$OMMQ K=

!"#$%&'$()K

!"#$OMMR K=

!"#$%&'$()K

!"#$%$&'(=OMMRK=

!"NVTVK=pçÅá~ä=tÉäÑ~êÉ=áåíç=íÜÉ=NVUMëK=

!"NVVQ K=oÉéçêí=çå=oÉîáÉï=çÑ=`ÜáäÇêÉå=~åÇ=vçìíÜ=`ÉåíêÉ=pÉêîáÅÉK=

!"NVVUK=qÜÉ=cáîÉ=óÉ~ê=mä~å=Ñçê=pçÅá~ä=tÉäÑ~êÉ=aÉé~êíãÉåíK=

!"NVVVK=oÉîáÉï=çÑ=tÉäÑ~êÉ=pìÄîÉåíáçå=mçäáÅó=NVVVK=

!"NVVVK=vÉ~êJbåÇ=mêÉëë=`çåÑÉêÉåÅÉ=çå=pçÅá~ä=tÉäÑ~êÉK=

!"OMMN K=

!"#$ OMMNK= !"#$K

!"OMMO K=

!"#$ OMMOK= !"#$K

!"=OMMOK=

!"#$%&'%&()== !"#$%&'()K= !"#$K

!"#$%$&'()*+,-./0123 OMMQJOMMR K

OMMM K=

!"#$%&'K= !"K

NVUT K=

!"#$%&K=K

!"#OMMR K=

!"#$K !"#$K

!"#$K

!"#$K !"#$K

!"#$%&'()K

hÉããáëI=pK=C=jÅq~ÖÖ~êíI=oK=NVUUK=qÜÉ=^Åíáçå=oÉëÉ~êÅÜ=mä~ååÉê=PêÇ=bÇKK=dÉÉäçåÖW=aÉ~âáå=råáîÉêëáíó=mêÉëëK iÉïáåI=hK=NVQS K=^Åíáçå=oÉëÉ~êÅÜ=~åÇ=jáåçêáíó=mêçÄäÉãëK=gçìêå~ä=çÑ=pçÅá~ä=fëëìÉëK mçáåíÉêI=aK=~åÇ=lêäáâçÑÑI=gK=OMMO K=qÜÉ=eáÖÜ=mÉêÑçêã~åÅÉ=_ç~êÇW=mêáåÅáéäÉë=çÑ=kçåéêçÑáí=lêÖ~åáò~íáçå=dçîÉêå~åÅÉK gçëëÉóJ_~ëëK t~êêÉåI=oK=OMMO K=qÜÉ=mìêéçëÉ=aêáîÉå=iáÑÉK=rp^W=wçåÇÉêî~åK

= NK

!"#$%&'()

!"#$%&'()* L=

!"#$%mÉêÑçêã~åÅÉ=jÉ~ëìêÉ !"#píê~íÉÖáÉë !"#$%& ' !"#$%&'()*+,-&./01234567&89:;<=>?@&AB)CD&+, !"#$%&'!j_l !"#$qnj gfq gìëí= få= qáãÉ !" _ÉåÅÜã~êâáåÖ !"iÉ~å=j~å~ÖÉãÉåí !"#páñ=páÖã~ !"# _~ä~åÅÉÇ=pÅçêÉÅ~êÇ !"#$%&'(%)*+,-."/01234567jÉ~ëìêáåÖ mÉêÑçêã~åÅÉ !"#$%&'()*+,-./0 NVVQ R !"#!$%&'() !"kÉÉäóI=OMMO !"#$%&'()*+,-. gçÜåëçå==h~éä~å= NVUT= !"#$ oÉäÉî~åÅÉ=içëíW=qÜÉ=oáëÉ=~åÇ=c~ää=çÑ=j~å~ÖãÉåí ^ÅÅçìåíáåÖ !"#$%&'()cáå~åÅá~ä=oÉéçêíáåÖ !"#$%&'()*+,-./ !"#$%&'()*+,-.^ÖÖêÉÖ~íÉÇ !"#$% &'()*+,-./0 !"#$%&'()*+,-. gçÜåëçå==h~éä~åNVUT !"#$%&'()*"+ !"mêçÅÉëë=`çåíêçä !"#$%&^ÅíáîáíóJÄ~ëÉÇ=`çëíáåÖ !"#$%&' mÉêÑçêã~åÅÉ=jÉ~ëìêÉãÉåí=jçÇÉä !"#$%&''()*+,-./0123456 !"#$%&'()$*+,-./012/345678 !"#$%&'()*+,-#./)0+123#456789:;<)=>?<@@+A !"#$%&'#()*+OMMS !dççÖäÉ !_~ä~åÅÉÇ=pÅçêÉÅ~êÇ !"# !"#$%&'()*$ bãÉê~äÇ !"#$%& NVVQ OMMS !"#$%&' _~ä~åÅÉÇ=pÅçêÉÅ~êÇ !"#$%&'()*+,-./012

!"#$%&'(

!"#$%&'()*+,-./%012)34,567!"89:;01-.<67!" !"#$%&'()*+%,-"./01/23456#4+789:;<0=1/234>? !"#$%&'()*+ ,-./0123401%56789:;<=>?@ ABCD1E !"#$%& !"#$%&'()*+,-./01230145,6789:7-;<2=>?@AB !"#$%&'()*+',-./0-12345.//6%789:23;<=>?@AB !"#$%&'()!*+,-./01!234567389:;<9%=>?@A45 pìãã~íáîÉ=bî~äì~íáçå !"#$ !%&'()*+,-./01234567"#8 !!"#$%&'()*+,-./0123456789:;<='>?0 h~éä~å==kçêíçå !"#$%&'()*+,-./_~ä~åÅÉÇ=pÅçêÉÅ~êÇ !"#$%&'()*+, cê~ãÉïçêâ !"#$%&'()*+,-./0h~éä~å=~åÇ=kçêíçåI=NVVS ! !"#$%&'()*+,-./0123456789):;<)h~éä~å=~åÇ=kçêíçåI NVVOX=káîÉêåI=OMMO

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%c á å ~ å Å É `ìëíçãÉê !fåíÉêå~ä=mêçÅÉëëÉë iÉ~êåáåÖ=~åÇ=dêçïíÜ !"#$%&' !"#$%&'()*+,-.

NK= !" !"#$%&'()*+,-./ !"#$%&'()*+

!"#

OK= !" !"#$%&'(pí~âÉÜçäÇÉê !"#$%&'()*+,-./ !"#$%&'(

!"#$

PK= !"#$ !"#$%&'()*"+ !"#$%&'()*+$ !"#$%&'( QK= !"#$% !"#$%&'()*+& !"#$%&'() !"#$% !"#$%&'()*+,-./012 !"#$%&'()`~ìë~ä= oÉä~íáçåëÜáé !"#$%&'()*+,-./0,-&1) !"#$%&'()*+,-./012345 !"#$% !&'() !#* +, !" !"#$%&'()*+,-./0123 !"#$%&'()*+! ! ! !"#$%&'()*+,-. !" !"#$%&'()*+,%-./01 !"# !"#$ ! !"#$ !"#$%&'#$()*+,)-.&/01 !"#$%&' !"

!" !"#$%&'()*+,' !"#$%&'()*+,-. !" !"#$%&' ! ! !"#$%& !"# !"#$%&'(#)*+ !"#$%&'()*+, !"#$%&'() !"#$% !"#$%&'()*+, !"#$%&'( !

!"#$%&'()*+,-./01 2%3456"789:;<=>456?@ABC !"#$%&'()*+,-./01234&56789:;<=>?@ABCDEFGHI !"#$%&'()*+,-./%&01&23456789:;<=>?4 h~éä~å= kçêíçå !"#$%&'()

!"#$%&'()

!"#$%&'()*+

!"#$%&'()*

!"#$%&

!"#$%&' !" !"#$%&'()*+,-./012345)67 !"#$%&'()*+,-*+&.*/0123456789:;h~éä~å=~åÇ=kçêíçå=I=OMMQ !"#$%&'()*+,-./0123456789:!;<-./,=>?@ABC !"#$%&'()*+,-./$%0123456789:;<=>?#3@ABCD !"#$%&'()*+,-./01234'567"./012$%&89:;<= >?@ !"#$%&'(")*+,-./0'1234$5678h É ó = m É ê Ñ ç ê ã ~ å Å É fåÇáÅ~íçêë !"#$%& !"#$%&'()pìééçêíáåÖ=råáíë !"#$%_ìëáåÉëëLpÉêîáÅÉ=råáíë !"#$%&'()*(+,-./01234056789:;<=>?8@A !"#$%&'()*+,-./$012 !"*3"4567*8012"91:; póåÉêÖó !"#$%&%'()*+,-./ !"#$ !"#$%&'()*+,-./'(012345607!89:3 !"#$%&'()*+,-./01234(56^ÅíáîÉ=^Ç~éí~íáçå !"#$%&' !"#$%&'()*+,-./01= !"#$%&'()*+,-./0123/4 mÉêÑçêã~åÅÉ=aêáîÉê !"#$%&'!()*+,-.`~ìë~ä=oÉä~íáçåëÜáé !" !"#$%&'()*+,-^ëëìãéíáçå !"#$%!&'()*+,-./012 aóå~ãáÅ !"#$%&'"()*+,&-./0mÉêÑçêã~åÅÉ=fåÇáÅ~íçêë lìíÅçãÉI=OMMS !"#$%&'()!*+,-./01234 !"#$%&'()*+,-./0123456-784)*9(:;#<=>(? !"#$%%&'()*+,-./0123+456$&789:;<+4=.>?@'A !"#$ %&'()*+,-./0123456789:;<=>&?

!"#$%&'()*+,-./012345637,89:;<=>?@A/BC*&' !"#$%&'()#$*+píê~íÉÖáÅ=j~é !"#$%& '()*+,-&./ káîÉåI=OMMO !"#$%&'()*+,-./%01234567_ìëáåÉëë=içÖáÅ `~ìë~ä=jçÇÉäEoçòÜ~å=líÜã~åI=OMMS !"#$%&'()*`~ëÅ~ÇáåÖ !"#$%&'()*+,-./0123456789:;<=>0?@A4BCDE4FG lìíÅçãÉ=fåÇáÅ~íçêë !"#$%&#$'()*+,,-./01*+i~Ö=fåÇáÅ~íçêë !"#$%&'()*+ !,-iÉ~Ç=fåÇáÅ~íçêë !"#$%&'(mÉêÑçêã~åÅÉ aêáîÉê !"#$%&'()*+,-#./0/12()3456127689(:; !"#$% !"#$%&'()*+,-./ 01!"#$2%345'6789+ !"#$%&'()*+,-./012+3456789:;<2=50>?@ABC9 !"#$%&'()*+,-+./01+2!"34$56789:;<=>?@ABC !"#$%&'()*+,-./012345&6789+:; !"#$%<=>?@&A = !"#$%&'()*+,-./01#$23(456789:;!<=>?@9 !"#$%&'()*+!,-./0#12%&3"4567!,#89 póåÉêÖó

!"#$%&'()*+),-./0123*+456789:;<=`~ìë~ä=jçÇÉä !" #$%!&'()*+ ,j~äãáI=OMMNX=péÉÅâÄ~ÅâÉê=Éí=~äI=OMMPX=a~îáë=~åÇ=^äÄêáÖÜíDëI OMMQX=oçòÜ~å=líÜã~åI=OMMS !"#$%&'()*+,aóå~ãáÅ=`çãéäÉñ=póëíÉã

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%&'#()*+,-./0121345%6789':;<=5%>?@ABC !"#$%&'()*"+,-./01$23456789:;<=>%?@ABCD$ !"#$%&'()*+,-./01234567+"#89:;<=>)*+?@AB póëíÉã=jçÇÉääáåÖ pqbii^ áqÜáåâ !"#$%&'()*+,-./0123456 !"#$%&'()*_Ü~Öó~ëÜêÉÉ=Éí=~äI=OMMS !"#$%&'()*+,-./0 !"#$%&' !"%&()*+,-./0&123'4456789":;<='>?@. !"#$%&'()*+,-./0123456789:;<=>?@A"B,7CDEFG !"#$% !"#$%&'()*+,-./0123456789: !;0<=>?@A !"#$%&'()*+,-./ 0123456789:;<=>?@ABC4DEFG% !"#$%&'()*+,-./0123,-45+67859:;<=>?+@AB9!C1 !"#$%&'()*+,-./0123456789:)';<=> ptlq TJp _`d= !"#$% !"#$ %&'()*+,-./012345 67891:; <=>?@ABC ! !"#$%&'()*+,-. /0!12&3456789mìÄäáÅ=j~å~ÖÉãÉåí ! !"#$%&'()*+,-./012345^ÖÉ=gçÜåëÉå=OMMN !"#$%& !"#$%&'()*+,"-./01234*56789:;<^ÅíáîÉ=^Ç~éí~íáçå

!"#$%&'()*j_l !"#$%&'()*+,-."/_ìëáåÉëë içÖáÅ !"#$%&'()*+,-./-/0123456hÉó=mÉêÑçêã~åÅÉ=fåÇáÅ~íçêë !"#$mÉêÑçêã~åÅÉ=aêáîÉê !"#$%&'()*+,-./01*23456 !"#$%&'()*+,-./012+34"56789+:;<=>"#$%&')? !"#$%&'()*+,-.$/0123456789:;<=>5?@A9BCDE$%! !"#$%&'()*+,-./01 ptlq TJp= !"#$%&'()*+,-./0

!"#$%$&'()*+,-./0

!"#$=L= !"#$%&'()*+,-./

!"#$%$&'()*+,-./%$012345678

NVTM !"#$%&'(")*+=OMMM !"#$%&' !()* !+, !"#$%&'() *+,- ./011234567869:;<'=6>?@ !"#$%&'()*+,-./01%2345(67,-89:;<=OMMP !"#$ !"#$%&= !"#$%&'() $&*"(+, -./0123456789: !"#$%&'()*+,- OMMR !"#$%&'()*+,-./01234567 !"#$%&'()*+,-./012345( !"#$%&'-610789:";<=

!"#$%$&'()*+,NVTM NVTS NVUM NVVQ NM NVVU OMMP N OMMP Q OMMP NN OMMR N OMMR T

!"#$%&'() !"#$%&'()*+, !"#$%&'()*+,!"#$%&'()*+,-./"01234+-./56789 !"#$%&'()*+,-./01#$%&'2.345 !"#$%&'(!)*+,-./0 !"#$%&'()*+,-./012#$%34&'5.67/89:;<= !"#$%&'()* !"#$%&'()*+,-./012 !"#$%&'()*+,-./0123456789&': !"#$%&'()*+,-..#$%/01234567*+89():#$%/ !"#$%&'()*+,-./0123456&'7

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h~éä~å=C=kçêíçå !"#$%&'()oçÄÉêí pK=h~éä~å=~åÇ=a~îáÇ=mK=kçêíçåI=OMMN !"#$%&'()*+,-./012345678 !"#$%&'(

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%&'()*+,- L=

!"#$%&'()*+, !"#$%&'() h ~ é ä ~ å = C kçêíçå !"#$%&'()*+, !"#$%&oçÄÉêí=pK=h~éä~å ~åÇ=a~îáÇ=mK=kçêíçåIOMMN !"# OMMP !"#$%&'() !"#$OMMR !"#$%&

!"#$%& ! !" !"#

!"#$% ! !"

!"#$%&'()*+, oçÄÉêí=pK=h~éä~å=~åÇ=a~îáÇ=mK=kçêíçåI OMMNW

!"#$%&'(

_^i^k`ba

pqo^qbdv

p`lob`^oa

======= !"#$%& =======

!"#$%&' !"#$% !"#$ !

!"#$ !"#$ !"#$

!"#$%&' ! ! !" !"#$%

!"#$%&'()

OMMM !"#$%&'()'*+()+,-./012",3456789:;OMMP !"#$%&'()*+,-.*/01234567893:;6<=03>?6<@A !"#$%& !"#$%&'()%*+,OMMP !"#$%& N !"#$%&'()*+(,- !"#$ !"#$ %&'()*+,-./ !"#$%&'()*+, O !"#$%&'()*+,-./01234567656 !"# !"#$ !"#$%&$'&()&*+,-./ !"#$% !"#$%&'()*+,-!./01(2345+6!789:;3<=>?@01AB !"#$%&'()*+,-.*+/01234.5617"#$89%&'(:(;<=> !"#$%&'()*+,-./0123456789:;<=%#$%&'>?@ABCD !"#$%&'()*%+,-./01=oKbK^KiK oÉÅçåÅáäá~íáçå !bÑÑÉÅíáîÉåÉëë=~åÇ=bÑÑáÅáÉåÅó !^Åíáçå iÉ~êåáåÖ

!"#$%&'() *+,-#./ !"#$%&'()*+,-./-0123456 !"#$%&'()*+,-./01234567 !"# $%&'()*+,-./01#234567 !"#$%&'(!)*+

!"#$%&'()*+,-.,/(012345( 678"9:;<=>?@ !"#$%&'()*+,-./0123456789:+,-.;<=>9:?@A!01B

!"#$%&'()

!"#$%&'()*+,-./0123)4560783)4*9:;<=>? @ OMMP N N !"#$%&'()*+$,-."/0123456()*+$,78"9:; !"#$%&'()*+,-./012, !34$%56)78&9:;<=>,?@ABC !"#$%&'&()*+,-

OMMO NO PN !

OMMP !

!"#$%&'()*+%,- 'OMMPQ !"#$%&'()*+&,-)*. !"#$%&'()*+,-./#012= !"#$%&'() *+,-./012 !"#$%&'()*+,-./01"#$(23$456789:;-2 !"# !" !"#$%&'()*+ !"# !" OMMP Q !"#$% !"#$%& !"#$%&' !"# !"#$%&'()*+,-./01h~éä~å=C=kçêíçå !"#$%&'()oçÄÉêí pK=h~éä~å=~åÇ=a~îáÇ=mK=kçêíçåI=OMMN !"#$%&'()*+,-./0123456789 !"#$%&'()*+,-./0123456789$%(+:;<="#6$%&'9> !"#$%&'()*+,-./0123456789:;<=>?@h~éä~åC=kçêíçå !"#$%&'()*EoçÄÉêí=pK=h~éä~å=~åÇ=a~îáÇ=mK=kçêíçåI=OMMN !"#$%&'( !"N !"#$%&'O !"#$%&P !"#$%&$'() !"#$%&'()*+,-./0123456789.:; !"#$%&'(

!"#$%&'()*+

!"#h~éä~å=C=kçêíçå !"#$%& '()*+,-.!")/*+0123 4 !"#$%&'()*+%&'(,-./01$0123/45$6789:;<=>%&'( !"#$%&'()*+,-./0123456789= !"#$%&'()%&*+ !"#$%&= !"#$%&'()*+,%-./0+123405.6"789: !"#$%&'()*+,-./01/234$/56601$789:;< !"#$%&'() OMMP R !"#$%&'()*+,-./0% !"# !" !"#$%&'()*+,-./0123456((789:;</=></?'( !"#$%&'(N !"#O !"#$%&' !"#$%&()*&+ !"#$%&'()*+,-./012345!6789:;<=(>-?@ABCD("# !"#$#%&'()*+,()*-.(/0-.1234567

!"#$%&'()*

!"#$%&'()*+,#-./01234-.56789:;<#=>2?@;<A !"#$%&'()*#+,--./0123456789:.;#!<=>?+,@AB !"#$%&'()*+,-.!/012 !"# !"#$%&'()*+,-. !"#$%&'()*+,-./0123456789:;<=>?01@A/BCDEF !"#$%&'()"*+,-./01234'%&56789:'!;<+,50=>?3 !"#$%&'()*+'(,-./01234567)8679:;<.45=>?(@AB

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%&'()*+,-./012034!56789:;56<=>560?;56@ !"#$%&'()*$+,-./0123$456)*789:;<=>?@ABCDE !"#$%&'()*+,-./01234056789:;<=>?;<=@ABCDE#F !"#$%&'()*+,-./012345601278!9#&'()*34./012: !"#$%&'()*+,-./0'123456789:;<=>?@A'BCDEA!'F !"#$%&'()*+ !"#$%&'()*+,-./012 !'324567$8997:;<=>?@AB

!"#$%&

!"#h~éä~å=C=kçêíçå !"#$%&'()*+,- ./+012345678 =N !"#$%&'()*O !"#$%&'()*P !"#$%&'( !"#$%&'()*+,-./01%2345(6789:;!"%<=>? oçÄÉêí pK=h~éä~å=~åÇ=a~îáÇ=mK=kçêíçåI=OMMN !"#$%&'()*+,-!./!01234,-5 !"#$%&'()*+,)-./0123 4567&89):;<)=>?)1@A23B !OMMP !"#$%&'()*+,&'($%-./01234/012356%7 !"#$%&'()*"#+,-.&/01"#2(3456789:;<&=>?@ABC !"#$%&$%!'()*+,-./0123456789:;<=!->?&12@ABC !"#$%&"'()*+,-./012345678"= ?qÜÉ= Tp= jÅâáåëÉó= jçÇÉä? t~íÉêã~åI=oK=gêKI=mÉíÉêëI=qK=~åÇ=mÜáääáéëI=gKoKINVUM=?qÜÉ=Tp=jÅâáåëÉó=jçÇÉä?= !"#$%& !"#$%&"'()*"+p !"#$%&'()*+,-./0p !"#$%& !"#$% &'() *p !"#$%&'#()*+,-./0123456789: !"#$% ?qÜÉ=Tp=jÅâáåëÉó=jçÇÉä? ptlq !"#$%&'()*+,-./01) !"#$%&'#()*+,-./0123456789:;<

=====================

!"#$% &'()*"+ ,-./012$ !"#$%&'( != !"#$%&'()*+,-./01 !"#$%&'()*+,-'./012 ! !"#$%&'()*"+,-./012345"6789:;<=>0?2@ABCOMMO !"#$!%&'(!)*+,-./012345"6789:1;<=>?&@!12 !"#$%&'()*+,-./0" 12345678"9:;<=>

!"#$ OMMNJOMMO !"#$%&'()*+,-./012)345/6789:;345<=/6>? OMMO V NN !"#$%&'()*'+,"#-./0$123(4'567$89/0 OMMP N !"#$%& OMMP N !"#$%&'(!)*+,-./ OMMP Q !"#$% &'#$ OMMP Q !"#$%&'()*+,OMMPJOMMS OMMP Q !"#$%&'()*+,-./01$23 OMMP R !"#$%&'()*+,-./ !"#$%&'( OMMP V !"#$%&'()*+ !"#$%&'( OMMP NM !"#$%&'()*+,-./ !"#$%&'()*+,-'./0 OMMQ P OMMQ O !"#$%&'()*+,-."/012$34*56 OMMP NN OMMR Q !"#$%&'()*+,OMMS P OMMR R !"#$%&'( !"#$

OMMR

!"#$%=L=

!"#$%

!"#$%&'()*+",-.'(/0123456789:;<=>?@ !"#$%&'()*+,-./0123%&452367189:;<=>=?@,:; !"#$%&' ()*+,-./012(345 6789&':;+<=>?@"+AB !"#$$%&'()*+ !,-. !/01+ !2345 !"#$%&'()*+,-./&$%,0123456789:;<=>?,)@AB2 = !"#$%&'()*+,-./01234!56789*:;<19=*>?/0@A !"#$%& !"#$%&'()*+,-."/0123'4/05678%&,98:;<=)>?5 !"#$ OMMR ! !"#$%&'( !"#$%&'( = !"#$%&'()*+,-./0123456 = !"#$%&'()*+,$ -./ !"#$%&'()*+,-./01234- !"#$%&'( !"#$% !"#$%&'()*+,-./01 2#34%56789*:;9<=>5?@A B89 !"#$%&'()*+,-./012!"3456 789

!"#$%&'()*+,-.+*

!/0

!"#$%&'()*+,-./'012345678349:2%;<=>?@?AB !"= !"#$%&'()*+,-./0&123456789: ;#$<=>?@ !"#$%&'(!)*+"#,-./0123456789'7+"#,-:;<=4.

!"#$%$&'(

!"#$%&'( OMMRJOMMS

OMMPJOMMS !"#$%&'()*+

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

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$ !"#$%&'()* !"#$ ! !"

NK= OK=

!"#$%&'()* !"#$%& !"#$%&'()* ! !"#$% !"#$%"&'()*

!"#$%&'

!"#$%&'()#* !" !"#$%&'()*+ PJS !"#$%&'( !"#$%&' !"#$%&'

!"#$%& !"#$%&'

!"#$%&'(

!"#$%&'( !"#$%&'()* !"

!"#$%&'(

!"#$%&'()*+,-./ !"#$%USQ !"# U !"#$%TOM !"#$%&'()*+ !"PNR ORB ORO !"SP !"#RMM !"#$%&'()*+,-% TMB !"#$%&'()*+ !"#$%&'()* !"#$%&A=PT=MMM !"#$%&'() =A=PT=MMM !" PM !"#$%&#$'(%& NR

!"#$%&'()*+ !"#$

!"#$ %&'()*+,-". /0 !"#$%&'(')*+,-'. !"#$%&'()*+,-. !"# !"#$%&'()*+,-./012 !"#$%&'( !"#$%&'() !"#$%&'(

!"#$%&

!"#$%&'()*+,

!"#$%&'()*+

!"#$%&'() $%*+,-( !"#$%&

!" OJP !"# !"#$%

!"#$%&'()*+,-.()/$% !"

!"#$%&'()*+,-./0

!"#$%&'()*+,-./01234'5678,./0129:;<=>?@A3 !"#$%&'(%&)*+,-./012345672389):;<=>?@6723.A !"#$%%&'()*+,$-./)*012!"#$&')*+,$34)*56!7&' !"#$%&'()*+,-./01234&56"#7"#$%&'()*89-:;< 30

!"#$%&'()*+,-.'/(0123456789:;<*=>?@A'+,BC$D !"#$%%&'()*+,-./0123456789:;2<=>?@A9:BCD !"#$%&'(")*+,-./0123456789:*;<=>? !@AB3C?- !"#$%&'()*+,-. /01.2340/!") 567.389:;<=/ !"#$%&'()*+"#,-./0!

!"#$% !"#$%& !"#$%& ==== !"#$ ============================= !" !"#$%&'( ==== !"#$ ==== !TMB !"#$ %&'( !"#$%&'() !"#$%& !TMB !"#$% &'()*

!"#$%&'

!"#$%&'()*+,-%./0123456789:;< !"#$%&'()*+,-./012345.67/089: ~K

!"#$%&'()*"+,"-./01234-./01"56789+,":62; !"#$%&'()*+, !"#$%&'()*+,-./0"123245'/06789:;<=;>? !"#$%&'()*+,-./01*+23+456789:+,5;<=> 1?=> !"#$%&'()*+,-./0123)456789:;/<=>?@-./AB !"#$%&'()*+,-.= !"#$%&'()*+,-./012()*34 !"#$%&'()*+,-%./0123456789:;<=%>3#$?@ABCD !"#$%&'()*+ ,-./012

ÄK

!"#$%&'()* !"#$%&'()*+,-./'*+01234567589:;<=>?@ABC !"#$%&'()!"*+,-./0!1234536$789:;<=>?!"#@. !"#$%&'()*+,-./01234567#89:;<=>?<@AB*456 !"#$%&'()*+,-%."/0123456+789:;<=>?@,-A"BC !"#$%&' !"#$%&'()*+,- ./0123%456789:;< !"#$%&'()*+,-./01234.5

!"#$%&'()*+,-./0!"123456789:;<=1>,?@AB#CD !"#$%&'()*+,-./0*1234567/589:;<=0>?@ABCDE !"#$%&'()*+,-./"0123456789: !#$;<=01234>? !"#$%&'()*+, ptlq TJp= !"#$%%&'()*+,-./01234 !"#$%&'()"*+,'-./*012

!"#$%$&'(

!"#$%&'( OMMRJOMMS

Age Johnsen (2001). Balanced scorecard: theoretical perspectives and public management implications. Managerial Auditing Journal. Artbur Battram (1998). Navigating Complexity: The Essential Guide to Complexity Theroy in Business and Management. The Industrial Society. Bar-Yam, Yaneer (1997). Dynamics of Complex Systems. Reading, Mass: Addison-Wesley. Bhagyashree Paranjape, Margaret Rossiter and Victor, Pantano (2006). Insights from the Balanced Scorecard Performance measurement systems: successes, failures and future-a review, Measuring Business Excellence, Vol. 10 No.3, pp. 4-14. Chris Paperhausen and Walter Einstein (2006). Insights from the Balanced Scorecard Implementing the Balanced Scorecard at a college of business. Measuring Business Excellence, Vol.10 No.3, pp. 15-22. Davis, S. and Albright, T. (2004). An investigation of the effect of balanced scorecard implementation on financial performance. Management Accounting Research, Vol. 15, pp. 135-53. Hirsoshi Tasaka (1999). Twenty-first-century Management and the Complexity Paradigm. EMERGENCE 7(4). Lawrene Erlbaum Assoicate, Inc. Holland, John H. (1995). Hidden order : how adaptation builds complexity. Cambridge, Mass : Perseus Books. Johnson, H.T. and Kaplan, R.S. (1987). Relevance Lost: The Rise and Fall of Management Accounting. Boston: Havard Business School Press. Kaplan, R.S and David P. Norton (2001). The Strategy Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment ( pp. 63 & pp. 70). Boston: Harvard Business School Press. Kaplan, R.S. and Norton, D.P (2004). Strategy maps: converting intangible assets into tangible outcomes. Boston: Harvard Business School Press. Kaplan, R.S. and Norton, D.P. (1996). The Balanced Score Card. Harvard Business School Press. Boston, MA. Malmi, T. (2001). Balanced scorecards in Finnish companies: a research note. Management Accounting Research, Vol. 12, pp. 207-20. Mark Sanger (1998). Supporting the balanced scorecard. Work Study, Vol. 47 No. 6, pp. 197-200. Neely, A. (2002). Business Performance Measurement: Theory and Practice. Cambridge: Cambridge University Press. Niven, P.R.(2002). Balanced Scorecard Step by Step. John Wiley & Sons, New York, NY. Rozhan Othman (2006). Balanced scorecard and causal model development: preliminary findings. Management Decision, Vol. 44 No. 5, pp 690-702. Shun-Hsing Chen, Ching-Chow Yang and Jiun-Yan Shiau (2006). The application of balanced scorecard in the performance evaluation of higher education. The TQM Magazine, Vol. 18 No.2, pp.190-205. Speckbacker, G., Bischof, J. and Pfeiffer, T. (2003). A descriptive analysis of the implementation of balanced scorecard in German-speaking countries. Management Accounting Research, Vol. 14, pp. 361-87. Waterman, R. Jr., Peters, T. and Phillips, J.R (1980). Structure is not organisation. Business Horizons, 23, 3 June, pp.14-26.

!"#$%&'()*+,NVVPK=

!"#$%&'()*+K= !"#$K

!"#$%$&'(

!"#$%&'( OMMRJOMMS

= MRLMS

!"#$%&'()

!"#$%

MRJMS !"#$%&'()*+,-./01( !"#123+4, !"# !"#$%&'()*+,-./01234567085,-%9-2: !"#$%MPJMS !"#$%&'()*+,-./012&'(3

!"#$%&'()*+,-*./012 K !"#$%&'()*+",-() !"#$%&'()*+,OMMPQ !"#$%&'()*+,-./012345 !"#$%&'(MPJMS !"#$%&NUOV !"#$NQMM !PMBMPJ MS !"#$%&'( PTVT !"#$ OOQM ! TMB !"#$%&'()*+, -./012 345 !"#$%&'()*+, !"#$%&'($)*+'($,-./012'($34"#$56"#785%"#9 !"#$% !"#$%L ! !"#$%& !"#$!" L !" !"#$%&'("#$&)*&+,-%,*./01$2345 L !""# !"#$%&'() !"#$%&"#'()"#'*+,-)"#'./"#'!01234"#' 5"#' !"#$%= !"#$ !"#$%&'()*+,- L !"#$%& L L ! L=bn !"#$% L ! L !"#$% &'()*+, !"#$%&'(#)*+,-$%&'(./+01+,2$%&'(./34+5$%& !"#$ !"#$%&"#' !"#$%&'()*+,-.(/01.23%4567*89:#$%&';<*=>? !"#$%&'()*+,-./"0123456#%7$89:;<=>?@;<ABCDE !"#$% !"#$ !"#$%&'()*+'(,-./012%3456= !"#$%&'() !"#$%&'()*+,-./012345'(#678,&9:;)<=>?@A&BCD 34

!"#$%&'()*!+,-./01 23&456/0789:;<=>?@ABC6 !"#$%&'()*+ ,-./01234'56789$:;'<=>

K !"#$%&'()*+,-./0123456789: !"#$%& !"#$%&'()*+,-. OMMP NN !"#$%&'()*+,-./0% !"#$%&' !"#$%&'()*+ !"#$% QV !"#$%&'() NU OQVN OMMR Q OMMS P = !"#$%&' TOM !"#$%&'()* QJS !"#$%&'( !)*"+, !$%$-./0 OMMS !" OJP !"#$%&'()*+,-./0123!45678

K !"#$%&'()*+,-./ !"#$%&'()*+ !"#$%&'( OMMR NN !"#$%&'()*+,-"#$%&./01234*567"$8 !"#$%&'()* OMMSS !"#$%&'()&'(*+,= !== !"#$%&'()*+ !" !"#$%&'()*+,-./0123456! !"# !"#$% !"#$%&'() !*+ !" !"#$!%&' !" !"#$%&"# !" !"#$%& !" !"#$%& !" !"#$%$&'()*+,$-. !" !"#$%&MRMS !"#$%&'()*+,-./0123!456./78 !"#$%&'(&)*+,-./0123456789:;<=>?@, !"#$%&'()*+,-./0MRMS !"#$%&'(TUKSRB !"#$%&

!"#$%$&'(

!"#$%&'( OMMRJOMMS

K !"#$%& '("#)*+ L !" OMMRNM OMMSV !"#$%&'()*+ !"#$%&'()*+, !"#$%&'(%&)*+,-./012)3456789:;<)=>?@ABCDE/ !"#$%&'()*%+,-./0123456%7 !"#"$%&'()*OMMS !"#$%&'( UO !"#$%&'"() VMB !"#$%&# !"#$%& !"#$%&'()*+,- ./0123 !"# = !"#$%&'()*+%,-.

K !"#$% OMMP !"#$%&!"'()*+, !"#$%&'()"*+",-./0123 = !"#$%&'('&' !" !"#$ !"#$%&$'&()= ! !"#$%& !"#$%&'()*+,-. /01234567 89:;< '(=OMMR NM !"#$%&'()*+,-./#-01.2345 !"#$% OMMR !"#$%&'()*"#+,"#$-./012 SM !" OM !"#$%$&'()*+ !" #$ !"# !"#$%&'()*$+,-./012345!678 !"#$%&"'()*+,-./

K !"#$%&"#'(%&)*+,-./0' == !"#$%&'( OMMP R !"#$%&'()*+,-./01 !"#$%&'( !"#$ !"#$%&'()*+,-./01234OMMP !"#$%&'()*+,-.$/ !"#$%"&' OMMR R !"#$%&'( !"#$% OMMQ !"#$%!&'()*+,-./(0123145$6789: ;<$=>? !"#$%&'()*$+,-./012(3456

K !"#$%&'()*+,-./0 !"#$%&'("#$)* OMMR N OV OMMS N ON !"#$%&'()*+,-./01 VM !"#$%&'()%&*+, !"# OMMP T OMMR T ! ! OMMS R !"#$%&'()*+, !"#$ !"#$%&'(%)*+ !"#$%& !"#$% OMMR T !"#$%&'()*+,-. OMMS NM !" jvl_ ! !"#$% OMMQ NN !" !"== !"#$%& OMMS N != !"#$%&%'() PR !" OMMQJOMMR !"#$%&'()*+,-./'(0123456/789)"#%&'(:;<

!"#$%&'()*+,-MPJMS !"#$%&'()*+,-./ 0"MSJ MV !"#$%&'()* MSJMV !"#$ !"#$%&'()*+,' !"#$%&'()*+,-./0(1/23450-67879:;<=>?&@A !"#$ !"#$%

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"# !"OMMSJOMMV !"

!"#$%$&'(

!"#$%&'( OMMRJOMMS

MRJMS=

!"#

!"#$

!"#!$%&'==

!"#$

!"#$%&'()*+,-./012 MQLOMMR !"#$ !"#$%&' !"#$%&'()*+,-./0123456789:;<=>?$@A1B)*3 MQLOMMSJMPLOMMT

!"#$%&'()*+,-./0123456

MTLOMMRJMTLOMMS !"#$%&'()*+,-. /0123 R !"#$% ! Q !"#$%&' Q !"# !"#= !"#$%&'()*+ O !"#$%& O !"#$%& N !"# !"#$%&'()*+,-./ !"#$%&'()*+,-./0123456-789:;<=>?T !"#$%&'

!"#$%&'()*

!"#$%&'()*+,-./01234 567891 !"#$%&' !"#$%&'()*+,-./0123 MTLOMMRJMTLOMMS N !"#$% NMR

!"#$%&'()*

+,-./+,0 PUU

! !

!"#$%=AQP=TSMKR=

!"#$%&'()'*+,-./01 !"2#$34567809:;<=+0>75 !"#$%&'()*+,-./&012345&678923:;9<=>?&@A7B

!"" !!" !"#$%

!"#$%&'

!"#$%&'()* OJP

éä~óÖêçìé

!"#$%&'()MPT !"#$%&'()*+,-!"%./0123456% !" P S= !"#$ %&'()*+, MR NM MS Q !"#$%&'()

!"#$%&'()*+,-./0123456-.789

!"# MS N !"#$%&'()*+ O S !"# OJP !"#$%& !"#$%&OJP !"#$éä~óÖêçìé !"#$%&'()*"+,-./0% !"#$%&'()*+,-./01234567(89:;<=>?@ABCDEF<G(H !"#$%&'()*+,-$./0&1*23456789:;<=>?@

!"#$%&'()*+,QOJP

!"#$%&'()*+,-.%(/0OM

!"#$%&' ()*+,-./0123%4)56789:;<=>?@ABCDE> !"#$%

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#

!"#$%&'( !"#$%&''()$*+,-./0 !"#$%&'()*+,-./0&12" !"#$%"&'()*+,-.%/&01 !"#$%&'()*+,-%&'./01 cáòò=dáêä jóqÉâí= o~áåÄçï=

!""# ? ?

OMMS

!"#$%&'()*+,-./

!"#$%&'()*+,-./01234 !"#$%&'()*+,-./0 !"#$%!&'()!*+,-!./0 !"#$%&'()*+,-."/

!"#$%&&'()*+,-./0/ !"#$%&'()*+,-./(0 !"#$ %&'()*+ ,-./01

!"#$%&'()*+,-./0123 !"# !"# !" !"#$%&'!"#$()'*+,-$ !"#$%&'()*+,-./#010

!"#$%

OMMS

!"#$%&'()

!"#$%&'()*+,-./01 !"#$%&'()*+,%-.(/0% !"#$%&'()*+,-./0123 !"#$%&'(!")*+,-./01 !"#$%ORQ !"#$%&'() !"#$%&'()*+,-./01/ !"#$%&'()*+,-."/01 !"#$%&'()*+,*-.*/0 !"#$%&'($)*+,-.&/01 !"#$%&'()*+,-./012

!"#$%&'()*+,OMMS ! !"#$%&'() *+,-.$%/

!"#$%&'

!"#$%&'()*%+,-./0123456789:;<=>?@ABCD,EFG !"#$%&'()*+!#,-./ 0123456789:;<=>?@A&BCDEF

!" !"#$% !"#$NPLVLOMMR=J=ORLNLOMMS

!" !" !" !" !"

!"#$%&'()*&'( !"#$%&'() !" L !" !"#$%&'()

43 43

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%&'()*

!"##$%&'()*+, !"#$%& !"#$%&'()*+,-./012345367 !"#$%&'()*+,-.( /0123

!""#$%&'()* ======= !

! OMMR NM !"#$%& OMMS V !"# NRJOQ !"#$%&'()*+,)-. !"#$%&'()*+,(-.&/0123456 !"#$%&'"()*+,-./0123450UO !"#$%&'()*+,-./0123,4567 !"#$%&'()*+,-./01234567" !"#$%&'()*+,-./01234$567 !"#$%&'()*+,-./012

! qJpÜáêí

!"#$

!""#$%&'() !"#$%&'()* !"#$%&'()* !"#$%&'()* !"#$%

!"#$

!"#$ OMMP !"#$%&'()'*'+,-(./01234567 bn !"# !"#$%&'(()*+, !"#$%&'()*+",-./01(23014567$%89:;<=>(?*+@ !"#$%&'()*+,-./0123%&45)6"789:;<;=>)?@ABC !"#$%&'()*+,-./01234%567 891:;%<=4>?@ABC1 !"#$%&'()**+,-./012345/6789:0;< +=>?@0ABC D+ !"#$ !"#$%&'()*+,-./0123%4561789:;<=>?@*AB/C$9D !"#$%&'(#$ bn !"#$%&'()*!+,%-./0.123456%789 !"#$%&'(()jáëë=v~å !"#$%&'()*+,-./"0,&1234567, !"#$% !"#$%&'()*+,-./012345 !"#$%

!"#$

!" !"#$%&'()*+,-./

!"#$%&'()*+,-.%/0123456MRJMS !"#$%&'

!"#$%&'()*+,- ./01)23455678 ! !"#$%& !"#$%&'()*+,-+./01234256789:;<= !"#$%&'()* !"#$%"#&'()*+,-./#0123456(789:;<= !"#$%& '()*+,-./01234567()*6 89 !"#$%&'()*+,-./0123401*567#89:;: !"#$%&'()*+,"-./0123)4567"89:;<=) !"

!"#$%&'()*+,-&./012345(6)789:; ! !"#$%& !"#$%&'()*+,-./0$123456789:;0<=>? !"#$%& !"#$%&'()*+,-.!"/01234,-56!"0789: ! !"#$%& !"#$%&'()*+#$,-./01%23456789:;< !"#$%& !"##$%&'()*+,- !"#$%&'()*+,-./ !"#$%&'()*+,-.&/0123456789:;<=>&? !"#$%&'()*+,-./0'123!4567$.89:;< !"#$% L !"#$%&' !"#$%&'()*+,'-./0123456789:;<'= !"#$%&'()*"+,-./&)*"012-34567089 ! !"#$%&'()*+ ,-./012345678 9:.0;<= !"#$%&'()*+,-./0123456789:;<=$>?@ !"#$%!&'()*+,-,.!/01234%5/0678. !"#$%&'()$* !"#$%&'()* +,-. !"#$ %&'()&*(+ !"#$

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%&

& !"#$%

!"# NR

"#$%

!"# ! hP

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%&

"# !

" ! r=Åçããìåáíó=åáÖÜí

#$%& " ! !"#

$% !"#

!"#

(

%&' !"#$

# !" !

# !"

& "#$% ! !

#$ !"

!"#

&'()*

#$% !"

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%& MRMS ! "# !"#$ !"

!"#$ %&'

()

!"#

!"#$

"#$ MRMS !"# !

!"#

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$

MRJMS

!"#

OMMS N ON

!"#$%& '(

!"#$%& '()*+ !"#$%& '() !"#$%& '( !"#$%& '(

!"#$

!"#$%$&'(

!"#$%&'( OMMRJOMMS

MRJMS

!"#$%&'(

!"#$ !"#== !"#$

!"#$%&'()*+,-./

!"# !"# !"# !"#$%&'()*

!"#$%&'()* !"#$%&'()*+,-

!"#$%&'()*+ !"#$

!= !"#$%= !" NQMM

NLQLMRJPNLPLMS

P NQ

NIPUR

NR OQ

QSO

NNV

OIMOR

!"#= !" OOQM QLMRJPLMS

NIQVS

QON

NIQSQ

RVO

PIVTP

!"#$%&'()*

!"#$% QV !"#$%&'() NU

!OQVN OMMR Q OMMS P = !"#$%&' TOM

!"#$%&'()*+

!"#$%&'()*+,.

OMMR T OMMS P

NUO

QUO

!"#$%$&'(

!"#$%&'( OMMRJOMMS

RIRTP

RNKRB

NITPO

NSKMB

! !"#

NIRSS

NQKRB

! !"#

UUO

UKOB

!MS N ON

QMQ

PKTB

!"#$ !"#

PMQ

OKUB

!"#$ !"#

PRM

PKOB

MKNB

NMIUOP

NMMB

SIUPT

UPKQB

!"#$%&

!MS N ON

MKRB

!"#$ !"#

QOO

RKNB

!"#$ !"#

VMO

NNKMB

UIOMN

NMMB

!"#$

!"#$ !"#$%&

!"#$

!"#

!"#$%&'( !" OJS

!"#

!"#$% !"# !

SJNO

!"#

!"#$% !"#$% !"#$% !"#

!"#

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%#

!" !"

!" !!

!"#$% !" !" !"

!" !"

!"#

!"#$%

째G !"# ! !"#$%& !"#$%&'() !"#$% !"#$%&' ! " ! MS NM !"#$% !"##$%&'()*+,-./0 MS Q !"##$%&'()*+,-./0 MS T ! ! ! ! ! MS O !"#$%&' MS Q !"#$%&'()%&* ! " ! ! ! MS Q MS Q

! !

!" !"#

!" !"

=OMMS N ON

"#$%&'&()*+,-.'&(/0+1

^Ck=^êÅÜáíÉÅí=~åÇ=fåíÉêáçê=aÉëáÖåÉê=iíÇK `Ü~å=hïçâ=t~á `Ü~å=t~á=iáåÖ `Ü~å=vÉÉ=j~åI=bêáÅ~ `ÜÉìåÖ=kÖ~=cçåÖ bñçÇìë=qÉÅÜåçäçÖó=iíÇK c~å=^Ü=cáêÉ=båÖáåÉÉêáåÖ=`çãé~åó hï~å=`ÜìåÖ=máåÖ i~ì=mìá=pÜ~å iáì=t~á=k~åÖI=táäÑäÉÇ j~â=páì=h~á j~ñïÉää=båíÉêéêáëÉ kÉï=pí~ê=lÑÑáÅÉ=cìêåáíìêÉ=pìééäáÉë q~á=háí=jáåÖ qáãÉDë=póëíÉãI=qçããó=váì t~å=páì=iáåÖ tçåÖ=`Üá=j~å tçåÖ=h~=vì

==OMMS N ON

!"#$% !"#$%&'(

!"#$%

!"#$%&'(

! !"

! !"#$ !"#$%

!"#$= !"#$%

!"#

!"#$%&'()*+,!"#$#%&'()*+, ! ! ! "# !"#$%&%'()* !"#$!%&'( !"#$%&' !"() !"#$%& !'( !"#$= ! !"#$% NR !"#$%&'()*+&,-. !"#$%&'()*+,!"#$%&' L !"#$%&'( !"#$ !"#"$%& !" !"#$%& !"#$%& !"#$%&'()*+

!"#$%& !"#$ !" ! !"#$%& !"# !"#eçåÖ=hçåÖ=fåíÉêå~íáçå~ä=pÅÜççä !"#$%&'()*+ !"#$%&'"(") ! !"#$% !"#$ ! !"# !"#$%&'()*+,-.

!"#$%&'

!"#$%&' !"# !"#$%&'()*+,!"#$%&'()*+

!"#$%$&'(

!"#$%&'( OMMRJOMMS

!"#$%$&'(=

!"#$%&'()*+

!" #$#%&'(_ ` OPOQ=MNNN

OPOS=TQRP

!"#$%&'()*+,!"#$%&'()*+

!" #$#%&'( N OPOQ=MNNP

OPOQ=MNPU