Page 1

July/August 2011

Famous fathers in Hillingdon





Š CROWN COPYRIGHT 2009. Copyright in the content, design and typographical arrangement rests with the Crown. Published by London Borough of Hillingdon

CHEATS When somebody with a council or housing association home rents it out

without permission or obtains a home through providing false information, they are guilty of housing fraud. They are using up valuable housing spaces and depriving families and vulnerable people on the waiting list. It’s

not fair.

If you suspect someone of unlawfully sub-letting call us on

0800 389 8313 or

email us at Your report will be treated in the strictest confidence and can be given anonymously.

Is your life a juggling act?

Are you helping a loved one who needs care and support? Do you feel it could all come tumbling down?

Hillingdon Carers is an organisation that works with the council to provide information and advice to support you. Contact them now on 01895 811206 2

July/August 2011 hillingdon people magazine

hillingdon hillingdoncontents section July/August 2011


elcome to the 16 Front page feature summer Peter Andre in Hillingdon! edition of The popstar visited Botwell Green Hillingdon People. Library to launch a reading initiative We have just with Boris Johnson. Win a signed copy closed the of Peter’s autobiography! council’s accounts for 2010/11 and as well as achieving our savings target of £10.2m and despite an in-year 09 Older People’s Page reduction in grant funding of £2.9m TeleCareLine is now free for over-85s! as the first part of the government’s strategy to reduce the national debt burden, we once again came in on 11 HS2 – final chance to have budget. Our approach to good financial your say management has meant we have Make sure you’ve completed been able to maintain key services the consultation. that matter to our residents including weekly bin collections and investment in our environment and our borough’s 14 young Hillingdon heritage. We will continue to review our FIESTA 2011 is here! Book your services to ensure they are efficient courses online today. and offer good value for money. We continue to involve our residents in local decisions and in this edition of 18 Sky Ride Hillingdon People, as part of our ‘Feel Get on your bike this summer with a Proud’ initiative, we are announcing range of events and activities. the local projects that you voted to spend money on to improve your local area. The council is also supporting 20 Feel Proud! residents in many other ways. We Hillingdon’s pride campaign gets have once again frozen council tax underway. Get involved and find out and many fees and charges, including more. parking charges, for our residents for another year. We are supporting our older residents through initiatives 22 Taking ASB out of the picture such as our popular burglar alarm We’re working to reduce anti-social and TeleCareLine schemes and on d g n behaviour in the borough. Find out li il H in e young residents are benefiting ik b r u o y n how. o t from new facilities in Northwood, Ge Charville and South Ruislip. Among a whole range of summer Regulars activities in the borough for residents to enjoy, our hugely popular family 4 News fishing fun days are being held in 31 Hillingdon volunteers July and August and I would like to welcome young people and 32 What’s on? families from across the borough 35 Hillingdon contact numbers to take part. We have received a lot of national recognition for Cover photo By S t e wa r t T u r k in g t o n getting young people involved in fishing and other sports and we will Editorial and advertising enquiries Published by London Borough of Hillingdon continue to provide opportunities © 2011 for our younger residents to try Design Phil Burton 01895 250670 Hannah Collins 01895 250828 new activities, learn new skills and Printed by Warners Midlands PLC visit new places in the borough. Hillingdon People, 3E/07 Civic Centre, Finally, I would like to remind you High Street, Uxbridge, UB8 1UW. that 29 July is the closing date to Products and have your say about the government’s services advertised in proposals for a high speed rail link this magazine are not (HS2) which will go through large necessarily endorsed After reading, please parts of the borough. If you haven’t by the council. responded, I would urge you to do so. recycle this magazine hillingdon sport

hillingdon sport

cil to cycle, the coun feet and are keen on your If you’ve got itchyer to get involved and get t is making it easiPeople tells you more abou gdon . cycle bike. Hillin mes to help you events and sche

a Sky Ride Hillingdon is hosting year, and it is this for the first time of residents will ds hoped thousan recreational, social take part in the borough’s streets. ride through the place on Sunday London has The Mayor of The ride takes to 4pm. It 00 of extra announced £309,0don, to be spent 10am from 31 July in the Hayes area funding for Hilling facilities. will take place taking in Minet y on improving cycling be spending the of the borough, The council will cycle hub in Lake Farm Countr a Country Park, Park where there develop to money will Park, Barra Hall t Drayton. This and toilets, Uxbridge-Wes parking and will be refreshments centre. town provide more cyclelocal businesses and also Hayes excellent offworking with some also has on Hillingd people to cycle. including the to encourage more funding, road cycling facilities in use on the day, As well as the extrareceive tions Minet Cycle Circuit,at Lake Farm. also Parking restric ed on left hand side Hillingdon will expertise permitt and the BMX track to take part the and parking t No extra suppor exit point from Everyone is invited cycling on Details for London. No parking from way to Precinct Road enjoy from Transport ood Roads in Hayes in the ride and The complete pedestrian walk ed on left hand side Full road closure towards Abbotsw Minet Drive, Hayes Between path leading roundabout to No parking permitt traffic-free roads. 10km but you can Road Pump Lane mini to Hesa Road t Road Hitherbroom Road No parking from Way and Precinc ride is just under from Precinct you please, taking Minet Drive and Full road closureLane and Minet Drive and ed come and go as of the ride. encouraged to t Road n Pump Precinct Road all No parking permitt Women are beingget on their bike Hemmen Lane Lane Betwee retail park access and Precinc part in some or to take part in the Hesa Road to Coldharbour between get together and cycle ride. No parking from ed You can register tion closure -only permitt Full road more informa en Lane No parking for a women is a social cycle ride for free. For com/hillingdon. Road and Hemm Hesa Road ed Between Hesa Women on Wheels and an hour No parking permitt on left hand side see www.goskyride. an hour Rectory Road ed s, Cabinet Full road closure ride of between month. There’s no No parking permitt ed Cllr Henry Higgine, Sport and Hemmen Lane Circus twice a permitt road closure half Hall a Full Cultur parking and Barra No for Member ed can just turn up. Lane restriction and Lych Gate Walk “We are delight Between width ns Lane and Judge Heath need to book you Leisure, said: start on 18 August Freemans Lane Between Freema Sky Ride this year. ts The rides will within the layby to be hosting a g at the Waters Barra Hall Circus Barra Hall Circus Parking allowed the road nity for residen at 6pm, meetin re Avenue and on The second not Sycamo It’s a great opportu h’s roads n but (south side) Lido. areas Betwee ed Edge at Ruislip closure Barra Hall Road parking permitt ed to cycle the borougabout traffic. Sunday 28 August Lane Full road n Road No g ride will be on Judge Heath Botwell Commo No parking permitt without worryin miles of cycle routes y Park, at 1pm. Heath Lane and at Minet Countr be rides on from Between Judge ood Avenue to “Hillingdon has will left hand side part in Sky Ride t, There will then evening Beechwood Avenue No parking on Golden Crescent Between Beechw entrance n and I hope taking ay to Botwell Commo who are less confiden the third Thursd the last Botwell Lane Lake County ParkCrescent and Botwell Lane ed encourage riders back get and permitt to Golden side Road nally, eway No parking Between of the month ed on left hand or only cycle occasio advantage of southbound carriag month. Printing House No parking permitt ed on left hand side No access on take Sunday of the into cycling and on.” Lane No parking permitt ed Full road closurel Lane and St Anselms Road have in Hillingd nt the facilities we Golden Cresce No parking permitt Between Botwel are subject Lane Nield Road ust 2011 Details of the route ation will Full road closure s Road and Coldharbour magazine July/Aug inform St Anselms Road hillingdon people Between St Anselm to change and ts directly magazine Station Road hillingdon people be sent to all residen e number. July/August 2011 helplin affected with a

Bonus bike funding for borough

Road closures

Hayes Station

Girls, get on

your bikes!

that men aged Research shows likely to cycle 25-44 are the mostfor 40 per cent t and they accoun which is more of all cycle trips, ages combined. all than women of to increase aiming is . The council among women support for cycling


ation For more inform don, on cycling in Hilling details on road including full the council’s closures, visit illingdon. website at www.h ‘cycling’. and search



Cllr Ray Puddifoot Leader of the Council hillingdon people magazine

July/August 2011

For a copy in large print or on tape, call 01895 250828 3

Villagers help Harmondsworth bloom New libraries opening

Two more of the borough’s modernised libraries will be opening their doors to residents in July. Northwood Hills and Eastcote libraries are the latest libraries to be improved through the council’s library modernisation programme. The council is three years into a six-year refurbishment programme and last year announced record visitor numbers and book loans. Northwood Hills Library will be hosting an official opening on 19 July, with Eastcote’s official opening on 26 July. Once works on these libraries is complete, residents will be able to use the new facilities. The refurbishment programme was named as the winner in the Bookseller Industry Awards Library Innovation of the Year Category earlier this year. The programme began in 2007, with the opening of the new Ruislip Manor library, which hailed a new era in library services in the borough and immediately became a model of best practice. Innovative features such as Starbucks coffee facilities, the most up to date books, brand new Apple Mac computers, free WiFi access and a more relaxed atmosphere were welcomed by visitors. For more information on the borough’s libraries, including when Eastcote and Northwood Hills libraries will be open visit www.hillingdon.


Harmondsworth villagers have helped plant and tidy flowerbeds in the village centre. Hanging baskets and troughs were

bought with funding from Hillingdon Community Trust and the hanging baskets were planted by local schoolchildren.

Check your childminder Anyone who uses a childminder is being encouraged to check that they are properly registered. Childminders who care for under-fives must be on the Early Years Register and anyone who cares for your child for more than two hours a day must be registered with Ofsted. Registered childminders will be CRB checked, along with anyone else in

their household, will have first aid training and their home or premises will have been checked to ensure it is suitable for childcare. Childminders should also have insurance to cover them while they are looking after your child. You can ask to see your childminder’s Ofsted certificate, which will tell you how many children of what age they are registered to

The council granted permission for the troughs to be installed and underwrote the public liability insurance.

look after. You can also look at their most recent Ofsted report. There are approximately 500 registered childminders in Hillingdon and if you use one of these, you may be eligible for tax credits to help you pay for your childcare. To find a registered childminder in your area, contact the Families’ Information Service on 0800 0734800.

Grow your own The council’s Rural Activities Garden Centre (RAGC) is holding an open day where you can buy plants and enjoy music, games, a tombola, craft stalls, barbeque and find out more about the centre. The open day is being held on Friday 12 August from 10am to 3pm at the centre, which is in

West Drayton Road, Hillingdon, UB8 3JL. The centre was first opened 30 years ago as a day service for people with learning disabilities, focusing on horticultural activities. Now service users are supported to gain work experience and learn other work related skills, including health and safety, numeracy and communication.

RAGC is open Monday to Friday 9am to 4pm (except Bank Holidays) and from 9am to 1pm on Saturday during May and June. Volunteers are needed to help at the centre, for more information please contact Michelle Pichon at the centre, call 01895 443445 or email

July/August 2011 hillingdon people magazine

hillingdon news

Botwell Green wins redevelopment award

inbrief CCTV catches youths

Move for early years centre

Youths who were caught causing criminal damage to council property in Hayes have been caught using CCTV footage. They were identified from the footage and then arrested by the Townfield Safer Neighbourhood Team and will be charged with criminal damage.

South Ruislip Early Years Centre has moved to Queens Walk, South Ruislip, HA4 0LR. The telephone number is 01895 556806.

Fly-tipper caught

The new Botwell Green Sports and Leisure Centre in Hayes has won the top gong in the community benefit category at the Royal Institute of Chartered of Surveyors (RICS) London Awards. The state-of-the-art facility received the accolade for redeveloping Botwell Green into an urban park that provides a number of sports, leisure, community and educational facilities. When assessing the project, the London RICS judges found wide local consultation had resulted in a very well used and much appreciated leisure centre that brings benefits to a wide cross-section of the community and to the town as a whole. Cllr Henry Higgins, Cabinet Member for Culture, Sport and Leisure, said: “It’s great that the council has been recognised for its work in redeveloping this site. Hillingdon has some of the best sports and leisure provisions around and the Botwell Green facility is a fantastic example of that. hillingdon people magazine

“We hope these facilities will continue to be enjoyed by our residents and help them achieve their sporting and academic aspirations.” Chairman of the RICS Awards London Judges, Barry Woodman, said: “This ambitious project has incorporated measures to improve access, reduce anti-social behaviour and create a valued hub for the local community.” Botwell Green Sports and Leisure Centre along with the other London category winners will now go on to compete with regional winners from across the country at the RICS Awards grand final in October. Each year the RICS Awards celebrate outstanding achievement in the built environment across the four categories: Building Conservation; Community Benefit and Regeneration and Sustainability. Hillingdon Sports and Leisure Complex was also nominated for the Building Conservation award for the renovation work done on the 1930s Lido.

July/August 2011

The Hayes Community Housing Team has identified someone responsible for flytipping in St Dunstans Close, Hayes. Having admitted breaching his tenancy conditions he has accepted a formal warning and met the full costs of removing and disposing of the waste.

Volunteers required for Hillingdon Foodbank Do you have some spare time you could spend volunteering? Hillingdon Foodbank needs more volunteers from the community to help expand their service. The charity provides short term and emergency food supplies for individuals and families within Hillingdon during difficult times or crisis, working with a range of partners including the council to make a positive difference to the wellbeing of people in the community. More than 600 individuals and families have been helped through Client Centres in Hillingdon. For more information call 01895 252224, or email hillingdonfoodbank@ uk, or visit www.

Tackling litter louts The council is planning an enforcement campaign with wardens to tackle littering in the borough as part of a new pilot scheme. The team of wardens will be patrolling around the borough and will have powers to issue fixed penalty notices for people littering, including spitting chewing gum and dropping cigarette butts. The pilot comes after an overwhelming response from residents requesting tougher measures be taken against those who litter the streets and open spaces. When the scheme launches in July/August it will focus on town centres and parks. The wardens will be identifiable as working for the council. Once the name and address of the offender is verified, a fixed penalty notice for £80 will be issued. The amount will be reduced to £50 if it is paid within 10 days. Payment methods are by phone, by post or in person at the Civic Centre. Fines are never required to be paid on the spot. Failure to pay the fixed penalty will result in court action.

Get back into sport If you used to play sport but don’t feel you have time now, there are now easy, friendly and inexpensive sessions near you. Sessions in swimming, tennis, badminton, triathlon, hockey and netball are all available. For more information visit


hillingdon news

Flag raising marks start of Armed Forces Week

The council marked the start of Armed Forces Week with a flag raising ceremony on the Civic Centre forecourt. A series of events took place as part of the week, which is held every year to recognise the work done by our armed forces. For more information see the next edition of Hillingdon People.

Music provision in Hillingdon an example Hillingdon is modernised of best practice

Following a review of music provision in Hillingdon, the council is planning a wide range of opportunities for young people in Hillingdon. The outcome of the review, which was announced by the Leader of the Council, Cllr Ray Puddifoot at a public meeting in May, is part of the council’s modernisation programme which will see all services reviewed to make sure we are running them efficiently and offering value for money for our residents. The review, which was led by Cllr Judy Kelly, recommended several changes, which will be implemented to help the service run more efficiently. The traditional music offer in the borough, which provides many opportunities to play a wide range of instruments,


both as individuals or as part of a group will continue. Over the next academic year new and exciting projects will be developed to enable more of Hillingdon’s children and young people to get involved in musical activities. Hillingdon Music Centre, a music school which runs on Saturday mornings and after school will also continue. Other changes include an increase in fees and a change to the management structure. Full details of music provision in the borough will be published in future editions of Hillingdon People. If you would like more information please see uk, email musicservice@ or call 01895 630155.

The council’s family fishing fun days have been highlighted as ‘an example of best practice’ from the Social and Community Benefits of Angling Research Project’s forthcoming report, ‘Making the most of Community Waters’. There will be two more family fishing days this summer, held at Little Britain Lake on Sunday 24 July and Sunday 7 August between 9.30 and 3.30pm. The days are being

Do it online! Almost 20,000 of you have now signed up to the council’s online services where you can complete a range of tasks all day, everyday. The ‘Do it online’ section of the website, accessible from the council homepage at allows residents to report problems, pay bills, apply for services and also reserve

organised by the council in partnership with Les Webber’s Angling Projects. All equipment plus bait and rod licence exemptions will be provided and there will be ‘catch of the day’ prizes, as well as other activities such as river dipping, bird, bat and bug box making, a bouncy castle and face painting. For more information contact Lyn Summers on 01895 556640 or email lsummers@ library books or sports sessions. Every report you submit will be given a tracking number so you can check it has been actioned. To use this service, you need to register your details, which is quick and simple to do. Visit doitonline and select the service you require. Once you have done this you will be asked to sign in or register. Registering is simple and will only take a few minutes and you only have to do it once.

July/August 2011 hillingdon people magazine

hillingdon news

Council first with Hillingdon khat report The council has carried out one of the first reports in the country into the problems caused by the legal high khat. The ‘Major review of problems posed to Hillingdon and beyond by khat and how to tackle them’ report recommends that the herbal stimulant be regulated in a similar way to chewing tobacco. The report states that regulating and not banning khat would give councils, the police and government agencies greater powers to control its importation, sale and use without creating an underground market. Khat has a similar, but less powerful, affect to amphetamines. While chewing one or two bundles a week is not dangerous, its low cost means larger quantities are often consumed which can lead to mental health issues and an increase in aggressive, anti-social behaviour. Cllr Douglas Mills, Cabinet Member for Improvement, Partnerships and Community Safety,

said: “This detailed report highlights the need to do more to tackle the public health and anti-social behaviour issues that can arise from the over consumption of khat. “We know this drug is increasingly attracting younger people and those from communities that haven’t traditionally used khat so it’s imperative that we regulate its use sooner rather than later. “Hillingdon will be continuing to operate a zero-tolerance approach to any anti-social behaviour arising from its use.” Traditionally, users of khat came from Somalia, Kenya, Ethiopia and Yemen but the legal high is now a mainstream product. Among recommendations in the report are for khat be age restricted and checked for pesticide levels on importation and that sellers and community centres, populated by users, should be subject to food hygiene safety regulations.

Ruislip Lido Family Fun Day Now in its third year, the Ruislip Lido Family Fun Day will include activities to keep the whole family entertained and offers you the chance to keep fit while raising money for the Royal British Legion. Register on-line as a single participant or get

together a team of family and friends and join us on 10 September and take part in either the Ruislip Lido Fun Run or the less energetic ‘lido lap’. Entry cost is £6 per person and includes a free T-Shirt. To register online, make a donation or download a sponsorship form visit and click the Lido Lap link on the homepage.

inbrief Switchover roadshow coming to Uxbridge

Report author Cllr Michael Markham with Deputy London Mayor and Hillingdon Cllr, Richard Barnes hillingdon people magazine

July/August 2011

If you are confused about the digital switchover, a team from the BBCrun Switchover Help Scheme will be visiting the borough to offer older and disabled residents advice about the practical help they can receive to switch to digital TV. The Switchover Help Scheme bus will be

visiting to spread the word about the help scheme, which can make switching easier for those who might struggle with the switch to digital TV. If you would like to speak to someone about help, you can visit the bus which will be at the Civic Centre on 28 July from 10am to 4pm. You can also visit www. or call 0800 40 85 900.


hillingdon news

Carers’ Fair and Carers’ Conference successes Carers from across the borough came together at two events this June – the Carers’ Conference and the Carers’ Fair. These events, which were organised by the council, Hillingdon Carers and other partner organisations, were held to mark Carers’ Week More than 100 people attended the Carers Conference with the theme “I don’t like to make a fuss…” and considered the best to way to support carers. A ‘compliments and concerns’ checklist will be developed using the ideas generated

at the Conference, which carers can use to let organisations know whether services are working well, or not so well. The Carers’ Fair helps to raise awareness of the number of carers we have in the borough and 43 stallholders from the council, health and voluntary sector provide information about the range of support available. If you want more information about support and advice for carers, please contact Hillingdon Carers on 01895 811206.

Mayor of Hillingdon, Cllr Mary O’Connor, attends the Carers’ Fair in the Mall Pavilions

Carers’ gather at the Carers’ Conference

College students choose counselling service Students at Uxbridge College have chosen a local counselling service for young people to benefit from a range of fundraising activities. LINK Counselling Service in Uxbridge offers a chance for people aged 13-25 years to talk over any issues which are concerning them including loneliness, anxiety, depression, family life, relationship, debt, or problems at school. Students at the college, which has campuses in Uxbridge and Hayes, chose the service to fundraise for from a range of local charities and organisations. They will be running a series of events including auctions, raffles, sales and sponsored activities. The confidential service is delivered mainly by volunteers, including a team of 24 volunteer counsellors. The funds raised will be used to purchase additional training and development


Uxbridge College students have been fundraising for the young people’s counselling service LINK - a group met counsellor Richard Littlewood to find out more. Pictured with him, from left to right, are Terry Howard, Teodora Maicarieva, Rahisa Ismail and Asim Chaudhry.

resources for the team of volunteer counsellors. Cllr David Simmonds, Deputy Leader of the Council and Lead Member for Education and Children’s Services, said: “Counselling can really help young people who are experiencing difficulties and we are grateful to the students at Uxbridge College for choosing to support our work. Their consideration and hard work will

enable even more young people to benefit from Link’s services and get through tough times.” Lisa-Marie Hayes, President of the Student Voice at Uxbridge College, said: “We chose LINK to fundraise for because it helps people who are the same age as many of us at Uxbridge College. It can be hard dealing with life whatever your age, and knowing there is somewhere you can

go for help no matter what is going on is so important. Not everyone gets the support they need from friends and family so we need to make sure service like this can keep on going.” For more information about LINK or to make an appointment phone 01895 277222. Also see linkcounselling. and for more information about the agency.

July/August 2011 hillingdon people magazine

‘‘T eleCareLine saved my life’’ Photo posed by model

hillingdon older people

Saving lives


lder residents in Hillingdon can now benefit from a free service that helps them to feel safe and independent at home and could save their lives. The TeleCareLine is an alarm service that uses a range of equipment such as sensors and detectors all connected to our staffed local control centre. Help is on hand all day, everyday. The TeleCareLine service supports residents to stay in their own homes and is now being offered free of charge to residents over-85, to those who receive services from adult social care, subject to a financial assessment and for six weeks to any resident who is receiving our reablement service, which is a service designed to help get residents back on their feet perhaps after a spell in hospital. Leader of the Council, Cllr Ray Puddifoot, said: “By offering a TeleCareLine service free of charge to this group hillingdon people magazine

July/August 2011

of residents, we are taking a preventative approach so that more of our older and disabled residents are able to remain living independently in their own homes. “We will continue to work hard to meet the needs of these residents through the Older People’s Plan and my Leader’s Initiative.” The service is also available to residents who do not currently meet the criteria for the free service. The weekly cost will vary depending on the level of support required and ranges from £1.13 to £12 a week A recent survey of TeleCareLine service users shows that eight out of 10 are very satisfied with the service, and seven out of 10 said the service had taken away some of the worries of living at home. *The name in this story has been changed to protect the client’s identity.

Jane* lives alone in a two-storey house. She has supportive family and was living independently day-to-day. She was admitted to hospital and while she was having treatment, she was assessed for TeleCareLine to be installed after she was discharged. When she was discharged, Jane became unwell with pains to her chest and activated the pendant. Her call was answered immediately and Jane was able to describe her symptoms. She was reassured by the TeleCareLine officer who contacted the emergency services. The ambulance arrived and took Jane to hospital where she was diagnosed as having a heart attack. Jane said: “The pendant saved my life.”


For more information on the scheme, please visit and search for ‘telecareline’ or call Hillingdon Social Care Direct on 01895 556633.


hillingdon community

Have your say on proposed airport changes Residents are being urged to have their say on BAA’s proposals for new noise mitigation schemes which will impact on the borough.


AA launched a three-month consultation at the start of May and it will run until 1 August. The consultation sets out proposals which will change the flight patterns at Heathrow Airport. We believe this could lead to more take offs and landings, more noise and more pollution and impact on the lives of local people and affect their quality of life. As a result, the council continues to oppose the ending of the Cranford Agreement. Leader of the Council, Cllr Ray Puddifoot, said: “Once again, despite BAA’s Chief Executive Officer giving reassurances that the schemes will be simple to understand, the consultation is a highly complex and technical document that requires four pages of explanatory notes.” “There is no sound argument for ending the Cranford Agreement. This has been in place since the


1950s when there were far fewer aircraft taking-off from Heathrow Airport. It is madness that in the modern age, with many more flights, the government has ended this agreement which has brought some relief to local residents.” The main points of the proposals are: • The introduction of new noise mitigation schemes, due to the ending of the Cranford Agreement. • Changes to existing noise boundaries. • The possibility of building a large noise barrier around the perimeter of the airport (precise details of this are not included in the BAA consultation document, BAA has advised council officers that it will be writing direct to residents in Longford who are near to where the barrier might be erected).

Find out more

There are a series of public meetings being held by BAA where you can get more information about these proposals. These are being held in the following locations:


Thursday 14 July 1pm to 8pm. Cranford Baptist Church Hall 1 Firs Drive Cranford, TW5 9TA


Wednesday 20 July 9am to 5pm. Heathrow Academy Newall Road Hounslow Middlesex, UB3 5AP


You can have your say by filling in the consultation document online at www.

July/August 2011 hillingdon people magazine

hillingdon community

Final chance to have your say on

rail proposals T

he Government’s consultation on proposals for a high speed rail link (HS2) from London to Birmingham closes in a matter of weeks, so now is your final chance to have your say about the plans. The proposed route would cut through Hillingdon, with the line running through Ruislip, Ickenham and Harefield and a high speed link to Heathrow would probably be achieved by two separate lines linking with the main route at West Ruislip and Denham. We have provided further information about the consultation questions on the council’s website and in the May/June edition of Hillingdon People. Residents were also sent consultation cards asking them whether they supported the proposals or not. As this edition of Hillingdon People went to print, we had received 11,061 cards with 90% against the scheme and 10% in favour. Leader of the Council, Cllr Ray Puddifoot, said: “The proposed route is the worst choice financially and environmentally and would almost certainly see the third runway issue back on agenda. While we are not against the concept of high speed travel, the proposed route would significantly affect the quality of life of our residents.” Hundreds of residents have attended residents’ meetings organised by the council to give them the chance to hear more about the proposals. These were held at various locations across the borough. The council is encouraging as many people as possible hillingdon people magazine

July/August 2011

to complete the Government consultation, which you can do online at uk before the closing date of 29 July. To help you do this, the council has included more information online at www. As a council, we have joined forces with other local authorities affected, including those in Buckinghamshire, to form the 51m group, with the name deriving from the £51million HS2 will cost each UK constituency, excluding Northern Ireland.


Visit uk/highspeedrail for more information on the HS2 plans. To complete the consultation document visit highspeedrail. before the closing date of 29 July.


hillingdon community

Enjoy the ‘wonders’ of


or more than 50 years, Hayes Carnival has been brightening the borough, and this year it is focusing on the theme ‘wonders of the world’. The parade, on Saturday 9 July, will start at midday in Pump Lane, Hayes and make its way through the town to Barra Hall Park, Freemans Lane, for 1.30pm, where there will be music, dance, arts and crafts, children’s activities, food from around the globe, and a funfair. Charities and community groups have been working hard on floats to showcase the borough’s creativity with the floats provided free of charge by local freight business Allport. The council would like to thank AllPort for their continued support spanning more than 20 years. Cabinet Member for Culture, Sport and Leisure, Cllr Henry Higgins, said: “Hayes Carnival is just one of the many activities that will be on offer throughout the summer as part of our work to put residents first. I look forward to the local community coming together to enjoy the return of this great event.” Make sure you don’t miss the fun and come along to get involved.


Live history at MedFest


ou can take part in ‘live’ history at the council’s annual Medieval Festival, MedFest. The fun-filled two day event takes place at the historic Manor Farm site in Ruislip on 20 and 21 August, taking its inspiration from the medieval heritage of the site. This year the Medieval Village will be back, which proved popular in 2009, offering the chance to experience life as it was in medieval times, there will be even more stalls at the market including medieval traders, and large scale battles on Pinn Meadows. The market will be open from 11am to 4pm and the main events will take place between midday and 4pm. Cllr Henry Higgins, Cabinet Member for Culture, Sport and Leisure, said: “Manor Farm is the perfect venue for these events as it is so full of history, it really inspires people to get involved in history. MedFest is such a great family day out, I would encourage everyone to go along and enjoy a free family day out.”


For more information please contact Manor Farm site office on 01895 678800, or manorfarmsite@

July/August 2011 hillingdon people magazine

hillingdon community

Hillingdon helps get local people working At its Cabinet meeting on 16 June the council launched its economic development strategy for the borough called “Sustain, Renew and Prosper”, setting out plans for supporting businesses, improving town centres and helping local people get into local jobs.


illingdon People looks at some of the recent opportunities created by the council through working with our partners and hears from some of those involved.

Uxbridge College

The council has worked with Uxbridge College to get 11 students into work with Laing O’Rourke, working on the redevelopment of Terminal 2 at Heathrow Airport. Charlotte Theobalds, 26, achieved a BTEC Level 3 in Electrical Engineering at Uxbridge College, and now has a job with Laing O’Rourke as an Electrical Improver. Charlotte said: “When I enrolled at Uxbridge College I didn’t expect to come out with a job as well as a qualification. I was over the moon when I heard I‘d got the job with Laing O’Rourke – it’s brilliant. It’s a long term position which is hard to find at the moment, so I’m really pleased. I’m going to miss everyone at College. I‘ve enjoyed it so much, the teachers are really good and they supported me throughout.” Harpal Lehal, Head of Employer Services at Uxbridge College, said: “Uxbridge College’s recent work with Hillingdon Council and Heathrow on this project has been a terrific success. As a result of it, 11 learners who’ve gained excellent work skills and qualifications at college have been recruited by Laing O’Rourke. It really goes to show that vocational training not only provides a route to a recognised qualification, but is a great way to get a job even during tough times.” hillingdon people magazine

July/August 2011

Tesco Yiewsley

The council negotiated a local employment scheme with Tesco and Jobcentre Plus to ensure that as many local residents as possible were employed at the new store. This resulted in 120 unemployed local residents being helped to apply for the 150 new vacancies created. Of these 54 local unemployed people moved into work. Also through this process, two residents with disabilities were found work and seven unemployed 18-21 year olds were given work experience, of which four then secured paid employment. Darren Jones, Tesco New Store Project Manager, said: “We were happy to work with the council and Jobcentre Plus to ensure as many of our new staff members were from the local

area as possible. This helped us as local residents know the local area and increases employment in a difficult economic time.” Cllr Douglas Mills, Cabinet Member for Improvements, Partnerships and Community Safety, said: “As a council we are doing what we can to help our residents find work at this difficult time, this is part of our promise to put you first. We have a number of other projects in the pipeline that will continue to help you get back into employment. By working with our partners, we can offer them the workforce they need and improve prospects for our residents.” For more information on the work being done by the council to help you find work and boost the borough’s economy, see the next edition of Hillingdon People.



hillingdon young people

summer activities for young people

back for 2011! try something new! Y

oung people in Hillingdon can try something new as part of the annual summer activity programme FIESTA. Activities will include music production, outdoor activities and fashion, FIESTA will start on Monday 25 July and run until Friday 26 August. You can take part in a huge range of courses, meet new friends and visit new places. Venues across the borough will be hosting activities, including the seven young people’s centres, the mobile youth bus and Uxbridge College. Many of the young people’s centres have been refurbished recently, so now is a great time to go along and see what they have to offer. This year you will need to book your place online through the young.hillingdon website (click on the FIESTA link), which is the place to go for all information about young people’s services in Hillingdon. You can book online now. Cllr David Simmonds, Deputy Leader and Cabinet Member for Education and Children’s Services, said: “Every year our FIESTA programme gives young people the chance to learn new skills and meet new friends and this year will be no different. With a range of courses and activities there is something for everyone to try. Make sure you book your place early so you don’t miss out.”


Two mums of daughters who took part in the FIESTA programme last year said: “I would just like to express our thanks for the wonderful week that our daughters had during FIESTA. They thoroughly enjoyed all of the activities that were on offer and the staff were great! Well done, the children are already talking about what they would like to do next year!”


For more information on the variety of events happening this summer, visit

July/August 2011 hillingdon people magazine

hillingdon care

New extra care housing for Hillingdon The borough’s first extra care sheltered housing schemes for social tenants are currently being built and will be opening later this year.


he council is completely rebuilding one of its sheltered housing schemes, Triscott House, in Hayes and is building a new scheme, Cottesmore House in Ickenham in partnership with Paradigm Housing Group. The council received Government funding of £4m to redevelop Triscott House and provided £7m funding for the development of Cottesmore House as part of the wider development at Ickenham Park. Both buildings are being built to a very high standard of environmental sustainability. Triscott House will be the first extra care scheme in the country to be built to a Code 5 rating under the Government’s Code for Sustainable Homes. This means that it will be very energy efficient and will have many ‘green’ features to make it environmentally friendly. The two schemes will offer an increasingly popular way of supporting older people, including older people with physical, sensory and learning disabilities, to live independently for as long as possible. Residents will have their own self-contained one or two bedroom flat, but will also have the reassurance of 24-hour on site

hillingdon people magazine

July/August 2011

care and support services. Care staff will be able to support people with care needs ranging from low to high. The aim is to provide a home for life – as an individual’s care needs change (not always because they increase) the care they receive can be adapted. Each scheme will have a manager and a support worker who will be available to help with housing related tasks such as paying bills and organising activities for residents both on and off site. Extra care housing puts the emphasis on continuing independence and enjoying life. Much depends on individual preference – but extra care is one of the choices now available. At both Triscott House and Cottesmore House there will be shared facilities to make life easier and more sociable, including a café and dining area, lounge, garden, small shop, activity space, hairdressing and treatment rooms. Individual flats will have their own fully fitted kitchens, as well as lounge, bathroom and one or two bedrooms. The minimum age of householders at the two new schemes will be 55 and tenancies

will be allocated by the council. As part of the preparations before the schemes open, the council is checking to see whether people living in residential care or receiving care from the council at home would like to live in extra care housing and would benefit from the increased independence it can offer. Cllr Philip Corthorne, Cabinet Member for Social Care, Health and Housing, said: “Extra care developments are a very popular new kind of housing for older people and the council is keen for more older residents to have the choice of this kind of accommodation. It enables people who are getting older and frailer to have flexible support, tailored to their needs, without having to move to a residential home. People have told us that they like having self-contained accommodation and their own front door.”


For more information on Extra Care Visit www. and search for ‘Triscott House’


hillingdon leisure

Popstar launches reading project


Popstar and reality TV star Peter Andre visited Botwell Green Library to launch a project designed to encourage young children to read and improve their literacy development.


otwell Green was chosen to host the launch as Hillingdon is one of the only London boroughs to continue investing in our libraries. The library modernisation programme was recently awarded the Bookseller award for innovation at a national award ceremony. Peter, who was recently named Celebrity Dad of the Year, was launching the project with Mayor of London, Boris Johnson. The scheme is part of the Mayor’s Team London strategy to harness volunteers to deliver key projects to improve the lives of Londoners. The scheme is part of the Mayor’s Team London strategy to harness volunteers to deliver key projects to improve the lives of Londoners. Peter said: “As a child I adored books and listening to the fantastic stories my parents would tell me and my brother. Now I’m a parent myself, I’ve shared that passion for stories with my children. I love talking to them about their day and reading them bed time stories. Reading doesn’t need to be a chore, and the earlier we get our kids to embrace it, the better.”


Boris Johnson said: “Improving childhood literacy unlocks a myriad of opportunities and bestows a life long passion for learning. It is desperately unfair that hundreds of children in our city enter education struggling with the basic language and learning skills they need to succeed in the classroom. Every parent wants the best start for their child, and this fantastic new scheme will equip them with the mechanisms to make literacy a fun part of their children’s daily lives. Everyone who has an interest in helping should get in touch to help truly make a difference.” The scheme is being run by the National Literacy Trust, who will recruit 500 volunteers from across London who will work with more than 2,000 families across 12 boroughs, of which Hillingdon will be one. As part of this programme, Hillingdon’s Adult and Community Learning Service will be rolling out an exciting volunteers programme for Hillingdon. Approximately 30 volunteers will be recruited, trained and supported to work with families who have children aged three to five to enjoy reading and experience the joy of books.

To be in with a chance of winning a copy of Peter Andre’s book, My World, send your name, email address and phone number, to: or by post to:  eter Andre competition P Hillingdon People 3E/07 Civic Centre High Street Uxbridge UB8 1UW by Monday 1 August.

The service is keen to work across the borough and if you have a keen interest in the joys of reading would like to volunteer, please contact Brookfield Adult Learning Centre on 01895 676690 to register an interest . The Project will run from now until May next year. Speaking to Hillingdon People, Peter continued: “My favourite book is Mr Clumsy from the Mr Men series, because I’m really clumsy. Sometimes it’s Mr Greedy because I love my food. They do such a range of books in the (Mr Men) series. My kids love the Mr Men and Little Princess books and In The Night Garden. “I love to create stories with them. They will ask me to read a story and they are so short they’ll ask me to read them over and over again, so I read them and then use them as a starting point to create something else. Reading is an old-fashioned way to bond with your children. I’m reading John Grisham at the moment – I love law books.” Residents can any of use the borough’s libraries by presenting your HillingdonFirst card. July/August 2011 hillingdon people magazine

hillingdon sport

Gold bursary up for grabs

Budding sports stars are being invited to apply for a grant of up to £10,000 to help them fulfil their potential.


he council-funded scheme is available to Hillingdon residents who are emerging sports stars, with the money intended to help fund the costs of training, travel and equipment. To be considered for the grant, you must fulfil a set of criteria: • Be a Hillingdon resident or have a home address within the borough and must have lived in the borough for ten years, allowing for legitimate periods away; • Be at a national, international or emerging national level within a sport recognised by Sport England and UK Sport; • Be recognised by their sports national governing body formally as part of their talent identification and performance structure; All applications must include a formal letter of support from their coach and National Governing Body, such as Performance Director.

hillingdon people magazine

July/August 2011

Cllr Henry Higgins, Cabinet Member for Culture, Sport and Leisure, said: “These bursaries are designed to help exceptional athletes in Hillingdon. We have excellent sporting facilities in the borough and we want all our budding stars to reach their full potential. “If you are a budding star of the future, or work with our future medal winners, we want to help you so get in touch.” You must complete an application form and return it to the council before the closing date of Friday 12 August. As a result of receiving the bursary, several athletes have taken steps forward in their career. Rion Pierre (above left) is a 100m and 200m sprinter. He was given a bursary in 2009 and 2010, and in 2010 he rose to 10th in the country at the 200m. He is currently injured.

Natasha Baker (above) competes in Paralympic Equestrian events and was granted £10,000 through the bursary scheme. She was National Champion in 2010 and is a member for the World Class Performance Team for Para Dressage. Alongside the gold bursary are the silver and bronze bursaries, which offer up to £1,000 for silver and £500 for bronze. These are available to residents competing at a county level or have county potential (bronze bursary) and those competing at regional level. These are open all year round, but only one application can be made per year.


For more information on the bursaries and to apply, please contact Lorna Radford, on 01895 277766 or email


hillingdon sport

Get on your bik If you’ve got itchy feet and are keen to cycle, the council is making it easier to get involved and get on your bike. Hillingdon People tells you more about events and schemes to help you cycle.

Hillingdon is hosting a Sky Ride for the first time this year, and it is hoped thousands of residents will take part in the recreational, social ride through the borough’s streets. The ride takes place on Sunday 31 July from 10am to 4pm. It will take place in the Hayes area of the borough, taking in Minet Country Park, Lake Farm Country Park, Barra Hall Park where there will be refreshments and toilets, and also Hayes town centre. Hillingdon has some excellent offroad cycling facilities including the Minet Cycle Circuit, in use on the day, and the BMX track at Lake Farm. Everyone is invited to take part in the ride and enjoy cycling on traffic-free roads. The complete ride is just under 10km but you can come and go as you please, taking part in some or all of the ride. You can register to take part in the ride for free. For more information see Cllr Henry Higgins, Cabinet Member for Culture, Sport and Leisure, said: “We are delighted to be hosting a Sky Ride this year. It’s a great opportunity for residents to cycle the borough’s roads without worrying about traffic. “Hillingdon has miles of cycle routes and I hope taking part in Sky Ride will encourage riders who are less confident, or only cycle occasionally, to get back into cycling and take advantage of the facilities we have in Hillingdon.” Details of the route are subject to change and information will be sent to all residents directly affected with a helpline number.


Road closures

Hayes Station

Roads in Hayes Details Minet Drive, Hayes Full road closure Hitherbroom Road Between path leading towards Abbotswood Way and Precinct Road Precinct Road Full road closure Coldharbour Lane Between Pump Lane and Minet Drive and between retail park access and Precinct Road Hesa Road Full road closure Rectory Road Between Hesa Road and Hemmen Lane Hemmen Lane Full road closure Lych Gate Walk Full road closure Freemans Lane Between width restriction and Barra Hall Circus Barra Hall Circus Between Freemans Lane and Judge Heath Lane (south side) Barra Hall Road Between Sycamore Avenue and Barra Hall Circus Judge Heath Lane Full road closure Beechwood Avenue Botwell Common Road Printing House Lane Golden Crescent Nield Road St Anselms Road Station Road

Between Judge Heath Lane and Botwell Common Road Between Beechwood Avenue to Lake County Park entrance Between Golden Crescent and Botwell Lane No access on southbound carriageway Full road closure Between Botwell Lane and St Anselms Road Full road closure Between St Anselms Road and Coldharbour Lane July/August 2011 hillingdon people magazine

Parki No pa No pa pedes No pa No pa Minet No pa No pa No pa No pa No pa No pa

Parki areas No pa No pa

No pa Botwe No pa No pa No pa No pa

hillingdon sport

ke in Hillingdon

Bonus bike funding for borough

ing restrictions arking permitted on left hand side arking from exit point from the strian walk way to Precinct Road arking permitted on left hand side arking from Pump Lane mini roundabout to t Drive and from Precinct Road to Hesa Road arking permitted arking from Hesa Road to Hemmen Lane arking permitted arking permitted arking permitted on left hand side arking permitted

ing allowed within the layby s but not on the road arking permitted arking permitted

arking on left hand side from ell Lane to Golden Crescent arking permitted arking permitted on left hand side arking permitted on left hand side arking permitted hillingdon people magazine

July/August 2011

The Mayor of London has announced £309,000 of extra funding for Hillingdon, to be spent on improving cycling facilities. The council will be spending the money to develop a cycle hub in Uxbridge-West Drayton. This will provide more cycle parking and also working with local businesses to encourage more people to cycle. As well as the extra funding, Hillingdon will also receive extra support and expertise from Transport for London.

Girls, get on your bikes! Women are being encouraged to get together and get on their bike for a women-only cycle ride. Women on Wheels is a social cycle ride of between an hour and an hour and a half twice a month. There’s no need to book you can just turn up. The rides will start on 18 August at 6pm, meeting at the Waters Edge at Ruislip Lido. The second ride will be on Sunday 28 August at Minet Country Park, at 1pm. There will then be rides on the third Thursday evening of the month and the last Sunday of the month.

Research shows that men aged 25-44 are the most likely to cycle and they account for 40 per cent of all cycle trips, which is more than women of all ages combined. The council is aiming to increase support for cycling among women.


For more information on cycling in Hillingdon, including full details on road closures, visit the council’s website at www.hillingdon. and search ‘cycling’.


hillingdon proud

Do you feel proud to live and work in Hillingdon? The council is encouraging everyone to share the pride they feel in the borough. It is also promoting how all residents can play their part in making decisions that improve where they live.



eel PROUD’ highlights the council’s commitment to support our war veterans, promote the rich history of the borough and invest in services that residents tell us they want. Cllr Douglas Mills, Cabinet Member for Community Safety, said: “Pride is something

July/August 2011 hillingdon people magazine

hillingdon proud

Pride of Place

An important part of ‘Feel PROUD’ is a series of events, meetings and activities collectively called Pride of Place (PoP), which gives residents a clear way to make suggestions for improvements that they would like to see. PoP will be touring the borough over the next two years and residents will be able to vote for the suggestions they like which will then be turned into reality through the council’s Chrysalis Fund. The two projects that have won funding through PoP were announced at the Community Café event in June. The winners were: Eastcote House Gardens and Sanctuary Close, Harefield

that is hard to quantify but it is something that people feel very passionately about. It is a feeling based on our environment or a sense of belonging and community. “I hope that residents will take the opportunity to engage with the Feel PROUD campaign, have their say on issues that matter to them and celebrate the things they love about Hillingdon.” As part of the campaign, a series of posters and films have been created with six residents from across the borough highlighting why they feel proud to live, work and volunteer in Hillingdon and why they feel proud of the borough’s history. The residents are featured on posters and in videos that you can watch on the council’s website. In the coming editions of Hillingdon People we will also be featuring their stories. Yeading resident Ahmet Moustafa, who is a member of the Warren Park Residents Association, which recently received money from the council’s Chrysalis Fund to tackle anti-social behaviour issues, said: “If you live in an area where people are friendly and helpful you want to participate and develop the area in which you live in. We’re very fortunate to work with good councillors and the council which are both very responsive in helping us.” Charville resident and Street Champion, Rita Kiss, who has lived in the borough for more than 50 years, said: “The green spaces and facilities we have on offer are what makes me feel proud to live in Hillingdon. People should take pride in where they hillingdon people magazine

July/August 2011



“I feel proud to li ve in Hillingdon becau se the excellent faci of liti we have; there’s al es ways something to do!”

Alfie Green, 15, is one of Hillingdon’s You uth MPs and lives in Eastcote.

Watch Alfie’s vide o and find out more onlin e www.hillingdon.go

live – it brings the community together. They should take time to join in more and find out what’s happening around them. Our libraries are great for helping people get involved especially with our new and refurbished facilities.” Youth MP and Eastcote resident, Alfie Green, 15, added: “I feel really proud to live in Hillingdon because it is so diverse and there are lots of events organised for young people where they can try something a bit different. It’s important to be proud of where you live and give future generations a reason to come here.”


For your chance to win two free leisure passes visit the council’s website and complete the short survey telling us what makes you Feel PROUD. Visit www.hillingdon. You can also contact the Pride of Place team by emailing or calling 01895 250118.


hillingdon community safety

Tackling ASB In Hillingdon, we know that dealing with anti-social behaviour (ASB) is something you’ve told us is a priority for you. We are working hard with our partners, including the police, to tackle this issue. As a result of this work, last year’s residents’ survey shows there has been a 23 per cent increase in resident satisfaction in the way we deal with ASB, and this is something we want to continue.

This year, we will be continuing the campaign and will be focussing on specific issues that you raised with us last year. In the coming editions of Hillingdon People we will feature the successes of the campaign and what we are doing on the areas that concern you.

Dog fouling

Dog fouling is consistently raised as a public concern, and it is one of the most offensive types of litter on our streets and in our green spaces. At worst, it can lead to blindness, usually in children, due to an infection called toxocara canis. Dog Control Orders are in place in all public areas in the borough and enable the police and council officers to monitor and issue penalties for allowing dogs to foul and not keep dogs on leads when required. The maximum penalty is a fine of £1,000. Green Spaces staff have been speaking to dog owners about ASB. Two on the spot fines have been issued to persistent offenders, at Drayton Hall and Pinkwell Park, Hayes.




The whole of Hillingdon is a controlled drinking zone, which was introduced in 2005. This means police officers and park officers can confiscate open or sealed containers for alcohol. A £40 fixed penalty notice can be issued to any person who fails to hand over the container or continues to drink when they have been warned not to. They could face a maximum of £500 fine. Officers from the Green Spaces team have been working with the police in moving the persistent ‘drinkers’ from Grassy Meadows.

Anyone caught graffiting in the borough can be given a fixed penalty notice of £80, with harsher fines and penalties for racist graffiti – a maximum of £5,000 or six months in prison. Any graffiti that is reported to the council by residents or Park Officers is dealt with and removed within 48 hours. Graffiti that is highly offensive, for example racist graffiti or swear words, is given priority and dealt with immediately. We are continuing to monitor areas in the borough where there is a high rate of graffiti being reported. These sites are checked regularly and graffiti here is dealt with as matter of urgency. Cllr Douglas Mills, Cabinet Member for Community Safety, said: “We are working hard to tackle all aspects of antisocial behaviour in Hillingdon to improve the lives of our residents. “You can help us by reporting any anti-social behaviour to the council or the police so we can take action to remove it, and prosecute the people responsible. We are also encouraging residents who feel confident enough, to confront anyone they see committing ASB, whether it’s about their dog fouling, doing graffiti or dropping litter. “Together we can ensure that ASB is taken out of the picture in Hillingdon”

July/August 2011 hillingdon people magazine

hillingdon community safety

in Hillingdon


Hillingdon’s park s: no place for antiso

cial behaviour

hillingdon people magazine

July/August 2011

You can report drunken behaviour or graffiti by Tacalling cklinthe local police 0300 g 123 1212. antion s cia report anti-social behaYou ocan lonline v behaviour at any i o a key timeuthrough r is the council’s riori To do this you need for y pwebsite. ty ourtocvisit o unclick cil ‘report it’. You and and uk i t s will then need to register for partnthe service which will allow ers you to track the reports so you know what progress is being made on them. www.hillingdon If .g you not have access to ovdo .uk/ asyou b can request the internet, the removal of graffiti by calling 01895 556000.


hillingdon community safety

L Firefighters in Hillingdon have saddled up to use pedal power to reduce fire risks across the borough.

Firefighters get on their bikes Think safety lantern safety


n the current dry spell, residents are being asked to think carefully before using Chinese lanterns as part of celebrations. Chinese lanterns may look very attractive when lit and floating across the sky but they have caused fires in the dry weather and are a growing hazard to aircraft. The lanterns can rise up to 1,000 feet in the sky and if they are ingested into an aircraft engine they can cause considerable damage. Staff at RAF Northolt have reported that they collect around two to three lanterns a week which have fallen onto the airfield


They also have to come down at some point and as well as a possible fire hazard, as they are made of tissue paper around a wire frame they are not biodegradable. So, when they land in farmers’ fields they have been caught up in hay and straw that is being harvested for animal feed, which if then eaten by an animal can cause serious injury or even death. If you are planning to use Chinese lanterns please think twice about it particularly if you live close to RAF Northolt.

ondon Fire Brigade’s cycle scheme, which started in May, will run through the summer period and will see firefighters riding in pairs on specially marked fire and rescue mountain bikes patrolling designated areas throughout the borough. The riders will cover open land and parks to identify potential arson sites, as well as fire risks in other areas such as abandoned vehicles, unsecured empty properties, overgrown hedges, abandoned gas cylinders and areas with evidence of deliberate fire-setting. When the cycling firefighters identify potential fire risks they will report them to Hillingdon Council to be dealt with under a new partnership agreement between the Brigade and the council. Since May the cycling firefighters have discovered and reported sites that have the potential for fire setting, fitted smoke alarms in the homes of residents who are at risk from fire, provided advice to canal narrow boat owners during Boat Fire Safety week and offered free home fire safety visits to a number of local people. In addition, they have provided advice to local business owners on the safe storage of gas cylinders, which can be a dangerous in fires as they can explode. Cllr Douglas Mills, Cabinet Member for Community Safety, said: “The new partnership with the London Fire Brigade will help us ensure all our residents are safe. Hopefully the increased presence of the Fire Brigade will reduce the number of fires we have in Hillingdon.” Richard Claydon, the Brigade’s Borough Commander for Hillingdon, said: “As well as helping us to prevent both accidental and deliberate fires, this is a chance to increase our presence in the community and work with the public to pass on our fire safety messages. It is also a great example of how the Brigade is working with Hillingdon Council to reduce fires across the borough.”

July/August 2011 hillingdon people magazine

hillingdon community safety

Barbecue safely this summer

Top BBQ safety tips from Hillingdon firefighters


une has been a wash out but July and August are expected to be much warmer. With this London’s firefighters are anticipating that people will be enjoying the warm weather and starting up their barbecues. Richard Claydon, the Brigade’s Borough Commander for Hillingdon, said: “Barbecues are great but they can be lethal if you aren’t careful. Each year our firefighters are called out to barbecues that have raged out of control and set fire to nearby fences, homes and sheds. We even get people barbecuing on balconies and wooden decking which is certainly a recipe for disaster. “I can’t stress enough how important it is to keep an eye on your barbecue at all times.” hillingdon people magazine

July/August 2011

If you don’t follow these top barbecue safety tips from the Brigade, you might end up burning more than your sausages this summer: • Never, ever leave your barbecue unattended and make sure it’s completely out once you’ve finished cooking • Don’t use petrol or lighter fluid to light your barbecue • Take extra care if you’re barbecuing after a few drinks – it might be safer to hand the chef duties over to someone who’s not been drinking. The Brigade is offering Londoners free home fire safety visits. Firefighters visit homes, talk to you about fire risks and fit free smoke alarms if they are needed. Go to

• Make sure your barbecue is placed on level ground where it won’t tip over. • Keep barbecues away from the house, sheds, fences, garden furniture and overhanging trees or shrubs. Don’t put the barbecue where people have to squeeze past it. • Only use approved barbecue fuel or fire lighters. Never use petrol or paraffin. • Keep children and garden games well away from the cooking area. • Never leave the barbecue unattended • If you are the chef, don’t drink too much alcohol while cooking. • Watch out when you are cooking fatty foods. Lots of fat spilling onto the coals might make them flare up. • When you have finished cooking, make sure the barbecue is cool before you try to move it. • Empty the spent ash on to bare garden soil - never put it in the dustbin.


For more fire safety advice on barbecues, please visit



hillingdon finance


illingdon People spent time with the Corporate Fraud Team to find out more about how they investigate fraud and what you can do to help with this vital work.

Sub-letting fraud

The council is targeting those who illegally sub-let their homes. Working with housing officers, 25 potential cases were referred to the team last year and a number of tenants who had wholly sub-let their homes were identified. More cases have been identified and are being investigated this year. Since these checks, two tenants have handed in their keys and the properties have been re-let to households in need. Legal action to obtain possession is ongoing in three cases. The team have recently been successful in getting the keys handed back to Hillingdon Housing after finding out that the woman who lived there had moved to


The council is working hard to stamp out fraud, whether it’s people claiming too much benefit, sub-letting council houses or abusing Blue Badge privileges. We need your help too.

Spain and had been sub-letting the house for several years. The council had been contacted by her mother who let it slip that she had moved to Spain though she later retracted the comment. When they investigated further, they discovered that her son had put his school information on Facebook. The school was near Barcelona. The keys have now been returned.

Identity fraud

Working with the police, Department for Work and Pensions and the UK Border Agency, council officers deal with many cases of identity fraud, where people use false documents to claim benefit, get bank loans or credit cards and even, buy luxury cars and apartments. The council has been investigating ID fraud since 2005 and is determined to prosecute anyone committing the crime which impacts on the lives of everyone. Recent cases include working with the Canadian Embassy to track down a couple who came to the UK on a holiday visa then applied for asylum stating that they were from another country. The team successfully prosecuted an Algerian woman (pictured right) who was claiming benefit on a fake French

passport. Khadija Benbourkhmis had claimed more than £11,000 and was given an eight-month jail sentence. She had also applied for housing assistance under her real name before she was caught and arrested. When a report of possible fraud is received, the team examine all documents held on the individual and then work with other agencies to determine whether these documents are legitimate. The team also work with the council’s Human Resources department to conduct internal checks when they are recruiting.

Benefit fraud

People convicted for benefit fraud are not always those struggling for money – the council has successfully prosecuted a practicing solicitor and the owner of an IT business for illegally claiming benefits. The Corporate Fraud Team has the power to approach banks and building societies to obtain statements of benefit fraud suspects. These are used in evidence when charging people with the crime. They also use the Proceeds of Crime Act to seize the assets of those found guilty.

Fake tenancy agreements Residents have also been caught claiming benefit by saying they are a landlord when they are in fact the partner or spouse of other residents living in the house. July/August 2011 hillingdon people magazine


hillingdon finance

It’s you they’re stealing from Blue Badge Crime

The team are working hard to tackle abuse of the Blue Badge disabled parking scheme in the borough. Working in partnership with Police and Parking Services the Corporate Fraud Team have dealt with 155 motorists on the roadside in the last three months alone. This has resulted in 34 Blue badges being seized. The team also has several ongoing criminal investigations into suspected badge misuse, conducting surveillance on known hotspots.

Student grant fraud The team deals with cases where people claim to be students when they are in fact working, or claiming benefit as well as student grants. Recently Susanne Oduor, a student nurse, was given a suspended sentence for claiming £15,631.85 in benefits from the council and the Department for Work and Pensions while receiving a nursing grant from the NHS. She was also ordered to do 150 hours of unpaid work and received a supervision order for a year.

New build monitoring The team monitors any new building works in the borough, from single houses to large developments. Using this information they identify where council tax is due.


The team works hard to data-match and cross reference all claims and applications that come into the council, ensuring the information submitted is consistent across all applications, from council tax exemptions to benefit claims. Working with other teams they use information submitted on application forms to check benefit claims.

There is also a visiting officer who investigates any suspicious activity by residents who, for benefit reasons, have claimed to be working less than 16 hours, but are in fact working much more than this. They investigate these reports, working with employers where necessary to check that the information we have been given on claim forms is correct. Garry Coote, Corporate Fraud Team Manager, said: “We work extremely hard as a team to catch anyone committing fraud in the borough and will prosecute anyone we believe is doing this. “Although thankfully rare, alongside this, we also work internally to reduce any cases of internal fraud.” Cllr Jonathan Bianco, Cabinet Member for Finance, Property and Business Services, said: “If you have any information that could help us secure a successful prosecution, please get in touch. It’s your money that they are stealing. Every phone call or tip-off we receive is followed up to see if there is evidence of fraud.”


If you have suspicions about someone committing any kind of fraud, please contact the council’s hotlines on 0800 389 8313 or email Your information can be treated confidentially.

hillingdon people magazine

July/August 2011





July/August 2011 hillingdon people magazine

hillingdon community safety

DV work wins award


he council’s commitment to raising awareness of domestic violence (DV) has led to us receiving an award. The White Ribbon Town Award was presented to Chief Executive Hugh Dunnachie, along with Mayor of Hillingdon, Cllr Mary O’Connor, Chair of Hillingdon DV Action Forum and Hillingdon’s DV victims’ advocate Cllr Janet Gardner and Erica Rolle, DV Strategic Co-ordinator. The award came from the White Ribbon Campaign, a group which works to address and alter social norms that lead to violent behaviour against women; involve men in prevention activities; increase awareness of the issue and provide services aimed at reducing the incidence of DV. The presentation was in recognition of the council’s continuing commitment to ending

hillingdon people magazine

July/August 2011

violence against the person, condoning harmful practices and other forms of violence and also delivering excellent DV services. As a council, we provide a range of services to victims of domestic abuse. This can include emotional, sexual, physical abuse and financial deprivation. As part of this work, the borough has a DV Forum which has been in operation for more than fifteen years and includes representatives from the council, police, health services, voluntary agencies, law organisations and councillors. The forum works to support the existing provisions for victims of DV, encourage new provisions and raise awareness. The Forum organises events on White Ribbon Day (25 November) each year to highlight the issue. Cllr Janet Gardner, Chair of the DV Action Forum, said: “I know first hand how important

it is to be aware of the issues DV can cause, and it is something I feel incredibly passionate about. Through the work of the DV Forum we help victims and their families get out of abusive relationships. “It is an honour to be recognised for our work on DV with the White Ribbon Town Award and we will continue to work tirelessly to raise awareness of the issue and do all we can to help victims escape the violence.” If you are, or you suspect someone you know is, a victim of DV, you can find more information on the council’s website – search for DV. The website pages feature a ‘panic button’ which will take you to the council tax pages if you hit it.


Visit uk for more information.



Do you have good quality unwanted furniture or electricals?

Have you made a will?

The Will Group offer a professional service Single will £65 (inc VAT) Pair of wills £85 (inc VAT) FREE home visits daytime or evenings We also offer: Will storage with free updating Inheritance tax planning

Telephone to arrange an appointment

Do you want to reach every household in Hillingdon? Hillingdon People magazine is delivered bi-monthly to every house in the borough, from Northwood to Hayes and everywhere in between

If you are looking to promote your business to the borough, have you thought about advertising in Hillingdon People?

Refuse and Recycling August bank holiday 2011 Normal collection day

(blue week)

Revised collection day

Monday 29 August

Tuesday 30 August

Tuesday 30 August Tuesday 30 and Wednesday 31 August Wednesday 31 August Wednesday 31 August and Thursday 1 September Thursday 1 September Thursday 1 and Friday 2 September Friday 2 September

Friday 2 September

• Please leave your rubbish out for collection between 6am and 6pm on the revised collection days.

You can find out more about advertising in here by visiting the Hillingdon People section of the council website at

• Where two revised days are given, please put your rubbish out on the first day. If it is not collected on the first day, it will be collected on the following day.

You can also contact Hannah Collins on 01895 250828

• If you have any queries, or would like to report a missed collection, call the council’s contact centre on 01895 556000.

• Please leave your rubbish near your front gate, but not on the pavement.

All changes to collections are available at

Find out more about what we can offer 30

July/August 2011 hillingdon people magazine

Hillingdon Volunteer Awards 2011 volunteer inprofile


he Hillingdon Volunteer Achievement Awards are here and so is the exciting search for outstanding volunteers. Hillingdon relies on its amazing band of volunteers to keep its many volunteer and community groups functioning and delivering their essential services. They give time, energy and enthusiasm and play a vital role in our community – for this we believe they deserve a huge thank you. Hillingdon Association of Voluntary Services, the council, Hillingdon Interfaith Network and Hillingdon Park Baptist Church have joined together to launch the 2011 event. If you know of a volunteer that has stood out from the crowd, has gone above and beyond the call of duty, has shown exceptional commitment, has been an inspiration or is just ‘special’ for any other reason, then why not nominate them? There are seven award categories: • Schools – someone who has come up with exciting and original ways to address needs in their school/community

• Positive Communities – someone who works to bring different communities together • Community – someone who provides considerable support in their community • Inspiring Young People – someone who provides inspiration and motivation to young people in their community • Arts and Culture –an individual who has demonstrated commitment and contribution in a voluntary capacity in the arts. • Young Volunteer – Open to all volunteers up to 18 years of age • Life Long Achievement – someone who has made a lifetime commitment to Voluntary community service. Their contribution shall have had a significant impact on the social or cultural wellbeing of their community. For more information about the HVA awards and how to nominate please visit www.hillingdonconnected. or contact Tracy Johnson at Hillingdon Volunteer Centre on 01895 442730 tjohnson@ Nominations close on 31 July.

Want to volunteer? • DASH in Uxbridge – Yoga Volunteer to assist their qualified Yoga teacher. • Hillingdon Foodbank – Operations Warehouse Assistant to help package Food boxes for families in need. • Hillingdon Play Association – volunteers to assist with Family fun Days a great opportunity to work with children and families while having fun in the local community!

hillingdon people magazine

July/August 2011

Karen Carter Where do you volunteer? I am a volunteer with DASH (Disablement Association Hillingdon); I am based in Hayes and Uxbridge where I assist with ‘Activities for All’ and ‘Multi Sports’. DASH is an organisation run by and with disabled people, their carers and professionals with an interest in disabilities. DASH aim to provide advice, support and information that will enable disabled people to make choices about how they live their lives.

What are your day to day activities? On Monday evenings I help with arts and crafts, Tuesday afternoon I participate and collect fees at a keep fit class, each Wednesday I hold a stall in The Pavilions, Uxbridge which sells items such as jewellery, cards, blankets etc all made in arts and crafts. Thursday involves swimming, yoga and football. Lastly, on a Friday I participate in multi-sports which includes cricket, table tennis, basketball etc.

How did you get involved? I attended an arts and crafts activity at Minet Country Park. They were

in need of volunteers and I offered to help out. I have been volunteering ever since, which is around three years now.

What are the benefits of volunteering? Volunteering gets me out of the house and socialising with a variety of people. As I chose to volunteer every day I feel like I’m working and I’m aware volunteering can lead to a possible job. I really enjoy helping others and I genuinely enjoy the activities I take part in. I take my duties seriously; I know that I’m relied upon and that my volunteering is appreciated.

What would you say to potential volunteers? Come to an activity or attend an event and talk to other volunteers, every volunteer will tell you just how rewarding it is and how happy they would be to have more volunteers join in.


For more information and advice on the opportunities available contact the volunteer centre (part of Hillingdon Association of Voluntary Services). Ring 01895 442730, or visit


From entertaining the children to some 70s music, there’s really something for everyone to enjoy in Hillingdon this summer. For more events, visit www.hillingdon. and click ‘what’s on?’.

Bob the Builder - Live on stage! Can Bob fix it? Yes he can! The Fixham Theatre is set for a grand re-opening. Local talent Dickie Olivier needs Bob’s help to fix up the stage for his brand new musical. But when Spud decides he wants to be the star of the show, the job doesn’t go exactly to plan. Will the theatre be ready? Will the show go on? Bob’s going to need help from his friends. With wellknown songs and three new exclusive songs, join Bob and help him fix it in his big theatre build! When: Tuesday 9 August, 1pm and 3.30pm Where: The Beck Theatre Cost: Family tickets £44 if bought before 18 July, £50 if bought after. Adults £15, children £2 off. Contact: Box Office on 020 8561 8371

Music Hillingdon Choral Society triple anniversary celebration

Friday 15 July, 7.30pm The society is celebrating its 30th anniversary season together with Hillingdon Philharmonic Orchestra who is celebrating their 25th and the 60th birthday of the founder conductor Peter J Williams. The event will include soprano Helena Leonard, tenor John Upperton, bassbaritone John Cunningham and will be conducted by Peter J Williams. Contact: 020 7730 4500 or visit www.cadoganhall. com; Hillingdon Choral Society on esmith@ or www. hillingdonchoralsociety.; Hillingdon Philharmonic Orchestra on www. Cost: Tickets start at £10 Cadogan Hall

The Ultimate Eagles

360 Youth Theatre presents Summer’s Come Showcase

Come along and watch as two teams battle it out to become 360’s 2011 Impro Champions in an exclusive, not to be missed improvisation contest. 360 will also be showcasing the work of the young people performing a showcase including songs, films, sketches and photography. Book your tickets in advance to save money! When: Friday 22 and Saturday 23 July, 7.30pm Where: Compass Theatre Cost: In advance, adults £5, concessions £3. On the door, adults £7. Contact: Box Office on 01895 673200

Much Ado About Nothing presented by Ruislip Lions Club Shakespeare’s classic comedy is being performed in aid of local charities. You are invited to eavesdrop on a comedy about eavesdropping and to relax and enjoy this tale of love, jealousy, revenge, silliness and acerbic wit! The performance will start at 7pm and gates open at 5.30pm for picnics. The café will be open for light refreshments and parking is in St Martin’s Approach, Ruislip. There will be wheelchair access. Book your tickets early to get the best prices!

When: Saturday 6 August, gates open at 5.30pm Where: Manor Farm site Cost: £14 for adults, under-16s £8, family (two adults and three children) £40. From 24 July prices – adults £15, under-16s £8, family (two adults and three children) £45. Contact: Box office is open on 07806 766993


Friday 22 July, 7.30pm If you’re a fan of The Eagles, you might find yourself whisked away to the sunny climes of Southern California with this tribute group. The Ultimate Eagles recreate the music with reverence, excitement and with a new stage show that focuses its bright lights and flash on the 1970s, when the Eagles were at their mightiest. Cost: £17.50, Concessions £1 off, premiere card 10% off Contact: Box Office on 020 8561 8371 Beck Theatre

Pastiche Musical Theatre presents Musical Mischief

Wednesday 27 July to Saturday 30 July, 7.45pm The annual charity fundraising summer show is a collection of music and song from the West End, Broadway and Hollywood. With big set piece numbers from your favourite musicals to solos, duets, dance numbers and novelties there is something for everyone to enjoy. Pastiche Musical Theatre have now raised over £48,000 for good local causes and charities so come along and enjoy an exhilarating, uplifting evening and help them to help those in need. Cost: £10/£8 concessions Contact: Box Office on Compass Theatre

July/August 2011 hillingdon people magazine

The GO! GO! GO! Show

Monday 29 to Wednesday 31 August, various times This is an all-new pop musical for kids with brand new songs, catchy and easy to learn dance moves. The show is fresh from its success in the West End and features five fantastic new pop stars. Cost: £13.50, family tickets £48, groups of eight or more £11 and Premiere card 10% off Contact: Box Office on 020 8561 8371 Beck Theatre

Theatre Disney’s Beauty and the Beast

Thursday 25 August to Saturday 27 August, various times Celebrating our Summer Project’s 25th Anniversary with this tale as old as time! Enjoy the story of Belle, a young woman in a provincial French town and of the Beast, who is really a young prince trapped in a spell by an evil enchantress. If the Beast can learn to love and be loved the curse will end and he will be transformed to his former self. But time is running out. If the Beast does not learn his lesson soon, he and his household will be doomed for all eternity. Cost: £14, Friday matinee £11, concessions £2.00 off (not for Friday matinee). Family Ticket £45.00 Contact: Box Office on 020 8561 8371. Beck Theatre

Leisure Singing 4 Fun

Every Thursday 7.45pm to 9.45pm Singing 4 Fun is a club set up for adults who love to sing. No auditions. Cost: Members £4, non-members £8, Contact: email Long room, Compass Theatre

Zumba classes

Various days Come along to this Latin-inspired dance fitness programme and dance yourself fit. Cost: £5 a call, with a £1 reduction for members of recognised slimming clubs and a discount for block booking Contact: Visit www. zumbawithtrisha. or email trisha@ for more information or call Trisha Reid 07919 276539 hillingdon people magazine


Various days and times New summer courses and summer schools, morning and evening sessions available and 10 different classes to choose from which cater for all abilities. Contact: Jackie on 01895 675426 or visit www.


Throughout the week, during term times Taekwondo clubs are available, currently for junior school children. This is a chance for children to learn this sport and martial art for fitness, self defence and fun, while making new friends across different year groups. Contact: Ask at school or call 020 8930 3587 Deanesfield, Field End, Harlyn, Warrender and Whitehall Junior schools

Kickin Kidz

Every Saturday during term time, 8.45pm to 9.45am Fun activity classes for 2-5 year olds with their parents. Following a developmental programme, all with a martial arts theme. Come along, have fun and make new friends together. Contact: 020 8930 3587 or visit Deane Park Hall

Shorinji Kempo self defence

Tuesdays, adults 7-9pm, under-14s, 6pm to 7pm Learn the practical techniques of this traditional martial art. All ages and fitness levels welcome. Cost: Adults £5, (students £4), under-14 £2 Contact: Dan on 07776 421957 or visit The Barn

Irish Support Advice Service,

Singing 4 Fun’s Summer Party Night

Saturday 23 July, 7.30pm Enjoy a night of popular music brought to you by the Singing 4 Fun singers. All your party favourite greats; Abba, The Beatles, Queen, Motown to name just a few. Bring your own nibbles and drinks and party the night away. Cost: £4 (£3 in advance) Contact: email Ickenham Village Hall

Singing 4 Fun Singing Day: Sing-along-a-Soundof-Music workshop

Sunday 31 July, 1pm to 5pm Our singing days are a chance for you to sing songs you love in a relaxed and fun atmosphere. This time sing your heart out to songs from the much loved musical film, The Sound of Music. Cost: £8 (£7 in advance), existing members £6 (£4 in advance) Contact: email Ickenham Village Hall

certain to satisfy any hunger pangs, and probably negate the need for dinner! Cost: £15 Contact: Box Office on 020 8561 8371. Beck Theatre

Health Hillingdon Brain Tumour Group

Second Thursday of the month, 12.30pm to 2.30pm Offering support and information about brain tumours to the people suffering and their families. An informal group having a cup of tea and a chat. Contact: Cyril or Becky on 01895 637444, email: haggarc@sky. com or just turn up. Hillingdon Park Baptist Church Hall


Saturday 31 July, 3pm Why not spend your afternoon at a quintessentially English tea party? Find a seat in the sunshine, sit back, relax and listen to the live music as you enjoy this tasty and thirst-quenching ritual - it’s

Daily from 26 July Get involved in the council’s summer activity programme, packed with activities for young people. Cost: Various Contact: See young. for more information or page 14 of this edition of Hillingdon People.


Hillingdon Park Baptist Church Hall

Garden Party

Beck Theatre

Grange Road, Hayes, Middlesex, UB3 2UE

The Barn

Kingston Lane, Uxbridge (opposite Brunel University)

Compass Theatre

Glebe Avenue, Ickenham, Middlesex UB10 8PD

25 Hercies Road, Uxbridge, UB10 9LS

Ickenham Village Hall 33 Swakeleys Road, Ickenham, UB10 8BE

St Jerome Church

Judge Heath Lane, Hayes, Uxbridge, UB8 3JU

St. Raphael’s Parish Centre

Thursday 1pm to 3.30pm A group for the over 65s, including music, line dancing, exercise classes, raffle, bingo, fun and laughter. Contact: Ann on 020 8741 046 St. Raphael’s Parish Centre

Deane Park Hall

St Raphael’s Church, Morrison Road, Yeading, UB4 9JP

Cadogan Hall

Uxbridge Community Centre

The Parish of West Hayes Arts and Crafts Festival

Deanesfield Primary School

Monday 11 July to Saturday 16 July, A celebration of arts and crafts – painting, photography, flower arranging, Peruvian crafts, ceramics, sugarcrafts, needlecrafts and much more. Most of the work on display will be for sale. Refreshments will be available throughout the festival. Contact: Revd Wyn Jones on St Jerome Church

July/August 2011

Long Drive, South Ruislip, HA4 0HS

5 Sloane Terrace, London, SW1X 9DQ

Queens Walk, South Ruislip, HA4 0LR

The Greenway, Uxbridge,

Uxbridge Conservative Club

Fairfield Road, 46 Harefield Road, Uxbridge,

Field End Junior School

Warrender Primary School

Harlyn Primary School

Whitehall Junior School

Field End Road, Ruislip, HA4 9PQ Tolcarne Drive, Pinner, HA5 2DR

Old Hatch Manor, Ruislip, HA4 8QG

Cowley Road, Uxbridge, UB8 2LX

If you wish to publicise an event, please email details to or send to Hillingdon People, 3E/07 Civic Centre, High Street, Uxbridge, UB8 1UW. Events are selected at the editor’s discretion.


Golden numbers Do it online 24/7 at Environment and Street Scene 01895 556000 Mon – Fri, 8am to 6pm Anti-Social Behaviour 0800 694 0240 Mon – Fri, 8am to 6pm Council Tax 01895 250000 Mon – Fri, 8am to 6pm Housing 01895 556666 Mon – Fri, 8am to 6pm School Admissions, Childcare and Early Years 01895 556644 Mon – Fri, 8am to 6pm Families’ Information Service 0800 073 4800 Council Main Switchboard and out-of-hour service 01895 250111 Mon – Fri, 8am to 6pm Planning, trees and landscapes 01895 250230 Mon – Fri, 8am to 6pm Fraud Hotline 0800 389 8313 Hillingdon Social Care Direct 01895 556633 Mon – Fri, 8am to 6pm HillingdonFirst 01895 556677 Electoral Services and Registrars 01895 558250 Mon – Fri, 8am to 6pm


Library information desk 01895 250600 Advice and guidance (young people) 01895 257855 Enquiries about school transport 01895 250008 Truancy hotline 01895 250858

hillingdon people magazine

Advice and support

Age UK Hillingdon 020 8756 3040 Consumer advice 08454 040506 Citizens’ advice Bureau 0844 848 7903 Hayes One Stop Shop 01895 556004 hayesonestop@ Hillingdon Autistic Care and Support 020 8606 6780 9am to 5pm Hillingdon Independent Domestic Violence Advocacy Service 020 8246 174 Hillingdon Women’s Centre 01895 259578 NHS Wellbeing Centre Boots, High Street, Uxbridge 020 3214 5699 P3 Jobshop – Employment Services 020 8581 1056 P3 Navigator Hayes Housing Advice and Support Centre 020 8581 1054/5 navigatorhousing@ P3 Navigator Yiewsley Housing Advice and Support Centre 01895 462074/5 Victim Support Hillingdon 01895 421200

Community information

Hillingdon Fire Station Uxbridge Road, Hillingdon, Middlesex UB10 0PH 020 8555 1200 ext 38228 hillingdongroup@ NoTRAG (No Third Runway Action Group) Samaritans 01895 253355 Social Security (Benefits Agency) 020 8426 3000 Three Valley Water 0845 782 3333

July/August 2011

Care services

Careline 01895 250380 Adoption and fostering 01895 277850 Drugs or sexual health advice for young people up to 21 years 01895 257285


Building control enquiries, inspection requests and dangerous structures 01895 250804 /05/06/07/08 Dangerous structures (out of hours) 01895 250111 Land charges enquiries 01895 250689

Local democracy Councillors’ names, addresses and advice surgeries 01895 250600 Council meeting dates and agendas 01895 250636 Conservative group office 01895 250316/250728 Electoral registration 01895 250251 electoralservices@ Labour group office 01895 250780/250271 Mayor’s Office 01895 250763


sportsdev@ Botwell Green Sports and Leisure Centre 020 8561 0956 Hillingdon Sports and Leisure Complex, Uxbridge 0845 130 7324 Highgrove Pool, Ruislip 01895 630753 Queensmead Sports Centre, South Ruislip 020 8845 6010 Active Lifestyles Gym, Minet 020 8573 2956

Environment and street scene

Current and proposed roadworks in Hillingdon roadworks Environmental Protection Unit 01895 277406 Food, Health and Safety 01895 250190 Noise Team and animal welfare 01895 250155 Pest Control 01895 250184 / 277417 Ranger Patrol Safety issues in parks 01895 239241 Trading Standards 01895 250164


Harefield Hospital 01895 823737 Hillingdon Hospital 01895 238282 Mount Vernon Hospital 01923 826111 Northwick Park Hospital 020 8864 3232 Watford General Hospital 01923 244366 NHS Direct advice line 0845 4647


Metropolitan Police nonemergency number. 0300 123 1212 Textphone 18001 0300 123 1212 hillingdon.enquiries@ Community Safety Unit (to report race crime) 020 8246 1766


Hillingdon People Jul-Aug 2011  

Residents' magazine

Hillingdon People Jul-Aug 2011  

Residents' magazine