Page 1

HERIB Annual Review 2014/15

Here for people with sight loss

Reg. Charity No. 223668

HERIB Our Aim HERIB is a charity which aims to improve and enrich the quality of life for people with sight loss in Hull & the East Riding.

Our Vision Through highly motivated, committed staff, trustees and volunteers, HERIB will;    

Be the organisation of choice for local people with sight loss Respond to the ever changing needs of our client Be recognised as the leading provider of services to local people with sight loss Remain economically viable

Content Page Page Page Page Page Page Page Page Page

3 4 5 6 7 8 - 11 12-13 14 -15 16

Organisational chart President’s & Chairman’s reports Chief Executive’s report Our year at a glance 150th Anniversary year Supporting people with sight loss Your support Our finances Contact Information

Thank you to all those who feature in this Annual Review

2 HERIB Annual Review 2014/15

Organisational Chart

President Hon Mrs Susan Cunliffe-Lister

Board of Management Chairman

Hollie Haeney Trustees Carol Winter, Eric Harrod, Robin Russell Stephen Altoft Nigel Beckwith, Enid Adams, Mike O’Grady, Debbie Rosenberg, David Longman

Staff Beech Holme Court

Sandra Ackroyd Chief Executive


Income Generation & Marketing



Home Visits: Day Groups: Resource Centre: Mobile Resource Service: Exhibitions: Clubs and Groups: Annual Holiday: Training: Transcriptions

Solicitors (Employment Law): Gosschalks Solicitors: Gosschalks Auditors: Garton Graham & Co, Hull Investment Advisors: Investec

HERIB Annual Review 2014/15


Welcome to our Annual Review

The Hon. Mrs Susan CunliffeLister President of HERIB and Lord Lieutenant of East Riding of Yorkshire

It has been another busy year for Trustees, staff and volunteers and I’d like to add my warm congratulations to the Charity on celebrating 150 years of providing valuable services to people in the Hull & East Riding area with sight loss. Long may it continue. Once again, I was delighted to have been able to offer Burton Agnes Hall as a venue for a visit from a number of HERIB members & supporters during 2014 who I hope all enjoyed the

wonderful evening and amazing singing provided by the Driffield Male Voice Choir. I would encourage anyone who has the capacity to support HERIB in anyway they can to ensure these much needed services are supported.

I would also like to offer my personal thanks to all the Trustees for giving up their time and their commitment in ensuring the charity continues to run effectively.

Chairman’s Report I am delighted to be presenting my first report as Chair of the Board of Trustees in what has been a busy and exciting year for HERIB.

Hollie Haeney Chair of Board of Trustees

The celebrations surrounding our 150th anniversary were a great success and it was wonderful to see so many people coming together to recognise the great work that HERIB has done over the years. This was vividly brought to life through the excellent exhibition that was on display across the region. Our work continues and funding for our services

4 HERIB Annual Review 2014/15

remains challenging so we continue to carefully monitor and manage our financial situation. The Board was deeply saddened by the loss of Margaret Fisher, our longest standing trustee and true HERIB stalwart who passed away during the year. We continue to refresh the trustee group and were delighted to welcome David Longman to the Board in January. We remain enormously grateful for the hard work and dedication of all of our staff, trustees and volunteers and I thank them all for their part in another successful year for our charity.

Chief Executive’s Report One of our main aims in 2104/15 was to celebrate our wonderful 150 year history of supporting people with a range of visual impairments. It is a history and achievement of which we are very proud and passionate. Our celebrations culminated in a special Open Day on 28th October 2014; the date of the charity’s formation in 1864. The event was attended by almost 200 people, including HERIB members, eye care professionals and a variety of HERIB staff and supporters both past and present.

The year also saw several key changes to our team of staff with the appointment of Alison Stannard as our new Services Manager following the departure of Julie Woolley and the retirement of our long serving Training Officer, Barrie Wheatley who was replaced by our Community Advice Officer Tracy Atkinson. The internal promotions of these two employees reflect the benefits of our investment in our staff training and development programme. In line with our long term strategy, we have strengthened our working relationships with external partners such as the Hull and East Riding Clinical Commissioning Groups (CCG) and other local charities as part of the Building Health Partnerships Board; all working towards the Hull 2020 vision of “A better future for Hull”. The aim is for all organisations to work together to help empower local people to take control of their own health and wellbeing.

“I am proud to lead a team of staff and volunteers who regularly go above and beyond what is required of them to offer an excellent service to local people living with sight loss”

Sandra Ackroyd Chief Executive

The charity continues to seek new ways to develop whether it be identifying where services can be improved and new services introduced, or seeking new external funding sources whenever possible. I know, from feedback that I receive from our members and their families, how much our support services are valued and appreciated, and so I would like to once again thank the various individuals and organisations without whose support HERIB could not continue it's work.

HERIB Annual Review 2014/15 5

Our year at a glance

4,537 visits

made by our Community Advice Officers

324 referrals

to our Support Services

6,335 visits

533 visits

968 visits

22 homes

23 guests

65 guests


on our Annual Pantomime Outing

attended our Low Vision Exhibitions

348 people

3,000 visitors

179 visitors

made to our Resource Centre

made to our Mobile Resource Service

on our Annual Holiday

attended our Training and Information Days

to our touring History Exhibition

6 HERIB Annual Review 2014/15

made to our Day Groups

providing Sheltered Accommodation


to our Open Day

150th Anniversary Celebrations In 2014 HERIB celebrated its 150th Anniversary. As part of these celebrations, HERIB was awarded a grant by the Heritage Lottery Fund to explore the history of blindness in Hull and the East Riding and share the story of how the lives of the blind community of the region have been impacted by legislation, social attitudes and global events throughout the last 150 years. It was hoped the project would also help to overcome commonly held stereotypes about blind people and raise awareness about the every day problems they face. Judith Warnes was appointed Project Coordinator for this unique one year project, which included a touring exhibition, an interactive online resource including website and social media, an Open Day, talks and presentations, a book and a drama production at the Northern Academy of Performing Arts.

A short remembrance blessing was also given and a wreath laid at the grave of the originator of the charity, Mr Joseph Akester’s, with representatives of the charity and it’s visually impaired members present. The charity received a message of congratulations from her Majesty Queen Elizabeth II which is now on permanent display in its centre along with elements of the history exhibition. HERIB would like to thank Carnegie Heritage Centre, Child Dynamix, Northern Academy of Performing Arts, Hull History Centre, Beverley Minster, Bridlington Spa and Goole Courtyard for their invaluable support of the project as well as the National Lottery through the Heritage Lottery Fund for their financial support of this project.

More than 3,000 people viewed the exhibition in seven different venues across the region, and almost 200 people attended the Open Day which took place on the actual anniversary of the charity’s formation on 28th October 2014.

HERIB Annual Review 2014/15 7

Supporting People with Sight Loss In 2014/15 HERIB continued to deliver its support services to thousands of people living with sight loss across Hull and East Yorkshire.

this year the Groups not only joined together to celebrate a week of Christmas parties but also came together in a week of celebrations in recognition of the charity’s 150th anniversary.

Home Visiting Our team of five Community Advice Officers (CAO’s) visit, advise and support people wherever they live in Hull and East Yorkshire.

Two new part time Driver/ Activity Coordinators Andy Brown and Ashley Duke were employed to replace a previous full time position offering more flexibility for the covering of shifts.

In 2014/15 we undertook 4,537 such visits which are particularly important for those who have been newly diagnosed with sight loss and who may have just been given shocking and upsetting news. A shoulder to lean on at this time is hugely important and the offer of such a visit is nearly always accepted. On average HERIB receives 30 to 40 new referrals to our services every month. To cope with this increasing demand Jan James joined our CAO team to cover the Bridlington and Driffield areas and the remaining service areas were reallocated amongst existing staff to ensure the largest catchment area could be covered as efficiently as possible. Day Groups We continued to run nine weekly Day Groups across the region offering door to door transport to and from home, a subsidised lunch and a range of activities and entertainment. In 2014/15 some 6,335 visits were made to our centres and 8 HERIB Annual Review 2014/15

Reception So often these days, telephone enquiries are met by a computerised voice asking us to choose a numbered option. HERIB prefers to offer a first point of contact with a real person and we aim to provide this with a smile and reassurance. With this in mind Lily Savage, who successfully completed her Business Administration Apprenticeship with us, was recruited as a Receptionist/Administration Assistant to act as the first point of contact for telephone calls and visitors.

Supporting People with Sight Loss This year, exhibitions were held in Bridlington and Goole. Thirty three exhibitors took part in the two events, which were both well attended. Mobile Resource Service Last year 968 visits were made to our Mobile Resource Bus which regularly visits thirty different venues across Hull and East Yorkshire. Resource Centre Our Resource Centre offering equipment and advisory services is needed as much as ever providing the opportunity to find out more about the products available to give practical assistance to people with sight loss in their daily lives. In addition, the Centre now offers regular equipment focus days in partnership with a number of key equipment suppliers.

533 visits were made to our Resource Centre in 2014/15. Some visitors just popped in for a little information whilst others stayed longer and, with help, planned the next stage of their support. There are times when a small snippet of information and a word or two of encouragement is all that is needed to help increase a person’s confidence to overcome a hurdle, and maintain as much independence as possible. Low Vision Exhibitions Our exhibitions offer another informal opportunity to meet and ask questions of local service providers and equipment suppliers.

The service provides a vital source of information and advice for people who find it difficult to travel to our Hull based centre. Following a strategic review of venues, visitor numbers increased by 44% on the previous year, as our bus travelled to supermarkets, libraries, Health Centres and car parks across the region. Sheltered Accommodation Located close to HERIB’s centre on Beverley Road in Hull, Beech Holme Court provides accommodation for up to 22 visually impaired tenants. Whilst aimed at people wanting to live independently, assistance is available from a part time Tenant Support Officer and a part time Activities Coordinator who organises regular social activities including coffee afternoons, quiz nights and outings for tenants. HERIB would like to thank staff at two local companies; Ability IT and Nat West who volunteered their time to help with the decoration of the communal lounge and corridors. HERIB Annual Review 2014/15


Supporting People with Sight Loss New Vehicle In 2014 HERIB added a Peugeot Teepee people carrier to its existing fleet of vehicles. It is hoped that having a smaller more adaptable vehicle will enable us to be more flexible when transporting members to our Day Groups and for use by our SocialEYES groups for outings. In addition the large storage space will be a welcome asset for transporting volunteers and equipment on our many fundraising events. As with all HERIB’s vehicles, the Teepee has been branded with HERIB’s logo and contact details, so also offers a great way to promote the charity out and about in the community.

InterGenerational Choir HERIB was delighted to be invited to take part in a unique initiative that saw the communities of Hull, both young and old, coming together to form a choir. Funded by the NHS Hull Clinical Commissioning Group, the choir featured thirteen organisations working in five project choir groups which came together to perform in an extraordinary concert at Hull City Hall in March 2015. Following positive feedback from all involved, HERIB now hopes to develop upon this project and continue this new link with children from St Charles Primary School.

SocialEYES Our SocialEYES group continued to offer social and leisure opportunities for our more independent members. As well as regular meetings, outings have included visits to the BBC studios and P & O Ferries in Hull, a trip to Honeysuckle farm and activities such as walking and bowling. Scarborough Holiday Once again our annual holiday in Scarborough was a great success with twenty three people enjoying a week away including excursions to Filey, Whitby and a music concert at Sewerby Hall.

10 HERIB Annual Review 2014/15

Children’s Pantomime Outing In 2014 more than 65 children and family members joined us on our annual pantomime outing. We would like to thank Hull New Theatre and the cast and crew of Cinderella for their kind support of this event including a unique behind the scenes touch tour for our members.

Supporting People with Sight Loss Training Department After undertaking a teacher training programme Tracy Atkinson took over the post of Training Officer in 2014 and went on to receive accreditation to become a qualified Trainer on visually assistive software. Using information and assistive technology has become a key skill for everyday living, enabling access to services, products and leisure opportunities as well as education and employment. Tracy’s appointment along with the refurbishment of our IT facilities has enabled us to offer an extensive range of new assistive technology support services to our members including both group workshops and personal one-to-one tuition in a more private and quieter space. As well as information days for people newly diagnosed with sight loss, the charity also continues to offer Visual Impairment Awareness training courses to local business, organisations, other charities and individuals. In 2014/15 a total of 348 people attended our training days.

Our volunteers kindly give their time to help us both in delivering our services and in raising the vital funds needed to continue our work.

Volunteers Our volunteers work within all areas of the charity including: fundraising; day centres; leisure activities; equipment and information centres; special events and marketing. We offer all volunteers the opportunity to attend our ‘Introduction to Visual Awareness’ course which helps volunteers understand HERIB’s aims, the implications of sight loss and the chance to develop practical skills in communicating with and guiding visually impaired people.

Our volunteers help us to positively affect people’s lives and bring added value and happiness to the lives of those we support. Thank you to our “HERIB Heroes” for all their hard work and dedication over the last year. HERIB Annual Review 2014/15 11

Your Support 150th Anniversary Appeal To celebrate its 150th anniversary, HERIB launched a special anniversary appeal for members of the public, companies and organisations to raise or donate £150 in this very special year.

1864 Club

The appeal received more than thirty responses comprising both donations and some fabulous fundraising including:

HERIB would like to thank the following companies and individuals for their support of our 150th Anniversary Appeal:

Running half marathons Skydiving Hosting a charity ball Hosting themed party nights Cake and book sales Sponsored walks and cycles And much more.

Daniel Aldus Ability IT Beverley Lions Club Cerutti's Seafood Restaurant KC Communications Croda Europe Ltd Elaine Cornforth Hot Steps Country Karen Dunderdale Hull & Humberside 650 Round Table Hull & Humberside Rotary Club Hull Wyke Round Table Gary Jackson James Legal Solicitors John Taylor Joan Dempsey Hair & Beauty Ann Massam David Matthews Oughtred & Harrison Group Ltd Paul Adams Robert Moore Judy Richardson Louie Robinson Rockliffe House Ltd SGS Hull SoluTech Systems Superfly Marketing Mary & Eric Harrod Tina Whiteley Carol Winter Valerie Wood

Everyone taking part in the appeal automatically became a member of our 1864 Club which raised a fabulous £15,785. Collections In 2014/15 our collections not only raised £2,425 but also helped us to raise HERIB’s profile with the general public. We are extremely grateful for the support of our team of volunteers without whom such collections could not take place. Shop and Home Boxes Our shop and home boxes raised over £7,900 but due to security issues it continues to be increasingly difficult to persuade venues to host collection boxes.

12 HERIB Annual Review 2014/15

HERIB receives no government funding and relies on donations and legacies to fund its life enhancing support services.

Your Support Legacies The charity continues to work with local solicitors to raise awareness of and generate income through gifts in wills as well as using all forms of media to promote this vital source of income. Legacies are accounted for when notified, providing the amount can be reliably ascertained and that ultimate receipt is reasonably certain. In 2014/15 HERIB received legacies totalling £83,311. In Memoriam Donations given to us ‘In Memory’ of loved ones raised almost £9,000 .

Grants and Trusts In 2014/15 HERIB received donations from grant making bodies totalling £49,800. This funding included support for our History of Blindness in Hull and East Yorkshire project, the redevelopment of the onsite kitchen at HERIB’s centre in Hull and equipment for the new Assistive Technology Suite. HERIB would like to thank the following trusts for their kind support:    

Fundraising Events The charity also organised a number of fundraising events in 2014/15 Including:       

Ladies Luncheon Craft fayres Sponsored Dog Walk Business Luncheon Music evenings Summer fayre And much more

Together these events along with a number of shows and festivals which the charity attended raised almost £7,000. Christmas Prize Draw This year’s Christmas Draw was once again generously supported by a number of local companies who donated key prizes and our supporters sold £738 worth of tickets.

   

Heritage Lottery Fund Joseph Boaz Charitable Trust W.O Street Charitable Foundation James Reckitt Charity Joseph & Annie Cattle Trust Help For Health Hull & East Riding Charitable Trust Paul Lunn Rockliffe

Whilst the charity has been fortunate to receive the ongoing support of several trusts for a number of years, we continue to explore new funding opportunities, in partnership with other local organisations and charities, with a view to both consolidating and expanding our services.

Every donation we receive makes a real difference to the lives of local people living with sight loss and each donation large or small is very much appreciated. HERIB Annual Review 2014/15


Our Finances “Market conditions have again been challenging this year”

The financial summary opposite is extracted from the audited accounts for the year ended 31st March 2015, a full version of which is available on request.

HERIB’s investment portfolio continues to be managed by Nicholas Darke at Investec and the Board would like to thank him for his continuous efforts on HERIB’s behalf.

Overall, there was a net decrease in charitable funds of £93,517 (2014: decrease of £3,054). This shortfall was primarily due to a decrease in legacies received (£48,080 lower than previous year) and increased service costs, primarily the purchase of a new minibus for which the funding had been received in a previous year.

Market conditions were less buoyant than the previous year and after withdrawing £100,000 to fund the charity’s operations, the value of investments fell by 4.4%. The Board is satisfied that the current level of the charity’s reserves is sufficient for it to continue its activities for the foreseeable future.

Where your donation goes This is how we spend each £1 that is donated to us: 88p - Provision of support services We offer a range of support services aimed at improving the quality of life for people with sight loss in Hull and East Yorkshire. 8p - Cost of generating income This includes all the costs associated with our fundraising and marketing activities 4p - Governance Governance costs are those costs relating to the general running of the charity which include our internal and external auditing, the professional management of our financial investments and the costs associated with our trustees and trustee meetings.

14 HERIB Annual Review 2014/15

Summary of Accounts 2014/2015 2015


Incoming Resources



Donations and legacies Fundraising events

178.6 29.3

191.4 23.4

Resource Centre income



Room hire, training and sundry income



Transcription services Investment income Catering income Attendance charge

1.0 96.8 16.3 19.0

1.0 97.2 18.8 20.0

Beech Holme Court rental income



Service Level Agreements Other

1.6 3.4 535.1

1.6 0 541.0

Resources Expended Fundraising and promotion Resource Centre

68.6 9.8

46.2 14.1

Investment management



Welfare & services



Beech Holme Court Governance

179.3 6.0 639.7

169.2 5.4 583.7

Net Resources Expended Profit/Loss on revaluation of Investments





Increase in funds



15 HERIB Annual Review 2013/14

What’s been said Day Groups “When I come to HERIB, my wife has peace of mind knowing that I get half a dozen drinks and cups of tea to keep me from dehydrating and a hot dinner. HERIB is a wonderful, caring place. My wife said to me recently, ‘won’t you get bored going to HERIB four days per week?’ I said, ‘there’s no chance of getting bored there!’”. Brian

SocialEYES “I had a stroke a year ago which affected my sight. I wasn’t getting out at all but since coming to HERIB and joining SocialEYES I am gaining confidence all the time, I’m getting the bus on my own and have even joined the football team. HERIB has changed my life”. Fiona

InterGenerational Choir “I’ve enjoyed meeting new people and this has given me lots of confidence to sing in front of others. It has been such an uplifting and exciting experience and I’d love to carry on in the future”. June

Assistive Technology Training “It really is never too late to start learning. The tuition has made a real difference to me and I really enjoy learning new skills.” Eileen

Contact Us HERIB Beech Holme Beverley Road Hull HU5 1NF Telephone: 01482 342297 Email: Website:

Profile for HERIB

HERIB Annual Review 2014/2015  

Our Annual Review highlights our performance and key achievements for the financial year 2014/15. You can find out more about the progress,...

HERIB Annual Review 2014/2015  

Our Annual Review highlights our performance and key achievements for the financial year 2014/15. You can find out more about the progress,...

Profile for herib